HBO and The Ringer's Bill Simmons hosts the most downloaded sports podcast of all time, with a rotating crew of celebrities, athletes, and media staples, as well as mainstays like Cousin Sal, Joe House, and a slew of other friends and family members who always happen to be suspiciously available.
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Welcome to episode four where Evan and Paul talk about how they deal with customer service issues and their perspectives - both personal and as the business - on how to deal with customers and go the extra mile to turn a potentially bad experience, from the customers perspective, into a positive one and make that customer a customer for life!
14 episodes