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HBO and The Ringer's Bill Simmons hosts the most downloaded sports podcast of all time, with a rotating crew of celebrities, athletes, and media staples, as well as mainstays like Cousin Sal, Joe House, and a slew of other friends and family members who always happen to be suspiciously available.
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🚀 From Contact Centres to Supply Chains: Embracing Change with Dan Cohen! 🚀
Ever wondered what it takes to leap from leading a contact centre to managing a global supply chain? In this episode of Get Out of Wrap, Martin speaks with Dan Cohen, the dynamic leader who transitioned from Nespresso’s award-winning contact centre operations to overseeing their logistics. 🌍📦
Why should you listen?
- Leadership beyond expertise: Dan shares how being “authentically vulnerable” as a leader helped him succeed in a completely new field.
- Lessons from contact centres: Discover how the customer-centric skills honed in contact centres can transform other business areas.
- Embracing change and growth: Dan’s philosophy of “feel the fear and dive in” will inspire you to take risks and embrace challenges in your own career.
Whether you're in a contact centre or dreaming of your next big step, Dan’s journey proves that with the right mindset, anything is possible.
💡 Tune in for leadership lessons, career inspiration, and a fresh perspective on what it means to lead! 💡
#Leadership #CareerGrowth #ChangeManagement #ContactCentre #SupplyChain #Teamwork
231 episodes
