In this episode of the Digital Banking Podcast, host Josh DeTar sits down with Scott Fieber, Chief Strategy Officer at Cook Solutions Group, to discuss the evolving landscape of community financial institutions (FIs). Scott shares insights on the unique challenges these organizations face, from navigating legacy technology to combating increasingly sophisticated fraud. With his deep understanding of the industry, Scott offers practical tips for fostering innovation and improving security in a competitive market.
A central theme is the importance of collaboration—both internally within organizations and externally with trusted vendors. Scott highlights how community FIs can maximize existing technologies, avoid vendor lock-ins, and prioritize partnerships that align with their core values. Through real-world examples, he explains how creative problem-solving and leveraging existing tools can drive impactful results.
The episode also delves into the broader implications of AI and technology in the financial sector. Scott emphasizes the need for adaptability in the face of rapid innovation, sharing his optimism for the future while addressing the ongoing battle against fraud. From gold jackets to gang deterrence in Central America, Scott’s stories illustrate a commitment to service, innovation, and making meaningful change.