What if the secret to business success isn’t hustle—but calm? In Part 2 of our conversation with Andy Rudman of Shirt Kong, we dive deep into the emotional and practical evolution of running a shop for 16+ years. From legacy and burnout to customer service as marketing, Andy shares raw, honest lessons that every print shop owner needs to hear. 🎧 Topics Covered: • What Andy wishes he knew on day one • The power of “We’ll do better next time” • Marketing budgets vs. customer experience • Identity and burnout as a business owner • The difference between sprinting and resting seasons • Building a calmer company (and why it matters) Whether you’re just starting or deep in the grind, this episode is a blueprint for building longevity in business—with less stress and more purpose.