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It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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It’s simple for the consumer: You download the Postmates app, you order what you want and hope the goods get delivered fast. But, pull back the curtain on the business of running the company, and the myriad of micro-organization and efficiencies prominently stand out. Hear Bastian Lehmann, co-founder and CEO of Postmates, share the inner-workings of running his company, its evolution and how they pivoted big and early, in order to scale. Plus, find out what the most-ordered item was in 2018!
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