"On the Drive" is a podcast hosted by Cindy Lawrence, the driving force behind At Your Service- Drive. It caters to both automotive professionals and enthusiasts, offering engaging segments featuring tribal knowledge, entertaining stories, inspiring success narratives, game-changing best practices, and special spotlights on women in the industry. The podcast promises to be an immersive experience, blending entertainment and education to keep listeners hooked on the high-revving and heart-pou ...
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Cindy Lawrence Podcasts

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Film & TV, The Creative Process: Acting, Directing, Writing, Cinematography, Producers, Composers, Costume Design, Talk Art & Creativity
Acting, Directing, Writing, Cinematography Producing Conversations: Creative Process Original Series
Film & TV episodes of the popular The Creative Process podcast. We speak to actors, directors, writers, cinematographers & variety of behind the scenes creatives about their work and how they forged their creative careers. To listen to ALL arts & creativity episodes of “The Creative Process · Arts, Culture & Society”, you’ll find our main podcast on Apple: tinyurl.com/thecreativepod, Spotify: tinyurl.com/thecreativespotify, or wherever you get your podcasts! Exploring the fascinating minds o ...
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A show about social movements and politics, strategy and ideology, the immediate present and the rapidly onrushing future. Host William Lawrence spent his 20s as a member of grassroots social movements, including as a co-founder and national leader of Sunrise Movement, the youth group that put the Green New Deal on the political map. Now in his 30s, he's trying to make sense of what we've collectively learned from the last decade-plus of social movements and heightening crisis. On this show ...
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The CHES® Prep Podcast was created for people preparing for the Certified Health Education Specialist Exam AKA the CHES® exam and to grow your public health career with ease. We know that the CHES® exam is not the only thing going in your life so we get straight to the point with actionable steps and trusted resources. Host Bree Hemingway, PhD, MPH, CHES has been in the public health space for over a decade, taught public health courses at various universities and mentored many public health ...
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Ep. 68 - Is it Live or is it Memorex? Featuring Thuy from MIA on the Rise of Conversational AI in Automotive
28:46
28:46
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28:46🎙️In this episode of On The Drive with Cindy Lawrence, we dive into the question everyone in automotive is starting to ask: Is it real or is it AI? 🤔 Thuy from MIA joins us to talk about how their true conversational AI is transforming dealership sales and service—especially in BDCs and campus-store environments. MIA is not decision-tree based like…
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Ep. 67 - Reaching the Unreachable: Building Bonds and Dealerships with Linda Barnette
28:44
28:44
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28:44🎧 Some people close deals. Others change the game entirely. In this episode of On The Drive with Cindy Lawrence, meet the powerhouse behind some of the nation’s most successful dealership transformations—Linda Barnette. From high-stakes sales training rooms to the strategic table of mergers and acquisitions, and all the way to the concrete foundati…
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Ep. 66 - DISC-Overing What Drives People: Personality Behind the Wheel
23:12
23:12
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23:12🎙️In this episode of On The Drive with Cindy Lawrence, I chat with the amazing Katy Wolda about the DISC personality model—a powerful tool that helps you connect better with customers and teammates, whether you're managing up, down, or across the service drive. 🚗🛠️ Originally developed by psychologist William Moulton Marston (who also created Wonde…
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Exploring The Sympathizer, America's Forever Wars & Challenging Power w/ Author VIET THANH NGUYEN
1:02:34
1:02:34
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1:02:34“What I've discovered as a writer is that fear is a good indicator that there is a truth. To speak the truth in a society is oftentimes an act that requires some courage. Those processes of being an other for me in the United States were obviously very fundamental to shaping who I am as a person and as a writer. It was very difficult to undergo, bu…
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Ep. 65 - Chasing Metrics: The Fine Line Between Goals and Growth
42:57
42:57
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42:57Dave Rodgers returns to talk about the double-edged sword of chasing metrics. While goals are critical for training and maintaining team performance, too much focus on the numbers can lead to shortcuts, misaligned priorities, and bad behavior. Together, we explore how reports should guide your attention—not define your success. Just like in footbal…
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On Borges, Gore Vidal, Robert Frost & The Writing Life with Author & Filmmaker JAY PARINI
30:47
30:47
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30:47“Poetry is the prince of the literary arts to me. It's at the very top because it's language refined to its apex of memorability. I am interested in poetry as memorability and poetry as something you live by. These are the words you live by. These words stay in your brain and guide your life. That's what I am interested in. My memoir slash autofict…
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Ep. 64 - From Fate To Ferrari: Christy Cartaya’s Drive Into Luxury Automotive
41:26
41:26
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41:26This week on On The Drive with Cindy Lawrence, we sit down with Christy Cartaya, Vice President of Marketing and Brand Management at The Collection in Miami. Christy shares her unexpected journey from the fast-paced world of marketing into the elite tier of automotive retail—where brands like Ferrari, Audi, Porsche, and McLaren are part of her dail…
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Ep. 63 - Warranty Goodwill: The Art Of The Assist (with Dave Rogers)
35:52
35:52
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35:52From fried wires (thanks, neighborhood squirrels 🐿️) to those “oops” repairs that don’t quite fit the warranty box, Cindy and Dave break down when dealerships step up—even if the coverage technically doesn’t. Whether it’s a split bill, a friendly favor, or a behind-the-scenes push from your advisor, this episode reminds us that a loyal customer, a …
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Ep. 62 - The Good, The Bad, And The Gangster — How I Was Saved By A Pineapple
18:06
18:06
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18:06In this unforgettable true story, Cindy takes us back to her early 20s, working in a high-end automotive accessory shop where cash was common, characters were colorful, and one day… danger walked through the door. When three suspicious men entered the store and tension filled the air, Cindy’s instincts kicked in. No transaction. No words. Just the …
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Ep. 61 - Twenty Cars, Two Neighbors & One Pigeon: On The Drive with Carolina Rush
46:31
46:31
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46:31In this fun, fast-paced episode of On The Drive, I sit down with my good friend, fellow Delray Beach neighbor, and fellow podcaster Carolina Rush—a woman who’s bought over 20 cars and has the stories to prove it. We chat about the real-deal relationship between customers and service advisors, the value of kindness, and how just saying thank you can…
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An Actor Prepares - SHARON LAWRENCE on Crafting Complex Characters - Highlights
20:42
20:42
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20:42“I would encourage you, as I do if you're an actor, to know your own equipment, know your own psychology, and use the great teachers that are synthesized in my favorite teacher's book, Moss, who I studied with later. There is a book called Intent to Live that distills down Uta Hagen, Stella Adler, Bobby Lewis, and Stanislavski. The great teachers a…
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SHARON LAWRENCE on Acting, Activism & The Art of Transformation
1:02:31
1:02:31
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1:02:31“That transformation was key to my next step as an artist, to knowing that's what acting is. It isn't just posing; it isn't just being a version of yourself in a way that was free. Performing wasn't just performing; it was transforming. I think that artists find that in many different ways, and as actors, there are many ways into that. I would enco…
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Childhood, Creativity & the Stories that Define Who We Are with MEGAN ABBOTT - Highlights
16:23
16:23
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16:23“I think that it all goes back to childhood. I’ve always really been writing about family. I suppose we always are. I do think that it is the original wound, and it's where we are kind of wired and built from those early years. So I think every other relationship just replicates that. It's very natural for me to go there, I suppose because the feel…
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Exploring Family Dynamics & Fierce Female Friendships with Novelist MEGAN ABBOTT
49:59
49:59
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49:59“I always say to young writers, you need to put your heart on the page. Don't worry about being like anyone else. I would say that foremost, in any of the arts, it is self-expression at its core. I don't buy rules or a set criteria or a static criteria. I don't believe in any of that. I think the most exciting talents are kind of inexplicable. You …
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Ep. 60 - Sooner, Not Later: The Road To The Million Mile Club with Dave Rogers
36:26
36:26
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36:26In this episode of On The Drive with Cindy Lawrence, I sit down with automotive expert Dave Rogers to bust some of the most common maintenance myths. We dive into why earlier is better when it comes to service intervals—and how pushing it too far can cost you more in the long run. We break down the conventional vs synthetic oil debate, including ho…
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Ep. 59 - Grit, Giggles & Balls The Size Of Texas: Selling DMS Trailblazer with Cate Ojala At Tekion
35:36
35:36
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35:36In this week's episode, we sit down with Cate Ojala from Tekion, a relatively new DMS solution making waves in the automotive space. Cate isn’t just another software rep—she’s a seasoned pro with deep roots in fixed operations, and it shows in how she connects with dealers on a real level. We dive into her bold approach to dealership sales, from AI…
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Ep. 58 - Hard Truth About Soft Skills: Being The Heart At Work
41:46
41:46
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41:46In another powerful episode of On The Drive with Cindy Lawrence, we’re hitting the gas on one of the most vital—and often overlooked—factors in dealership success: culture. Joining Cindy is the inspiring Amy Davis, founder of Rise Above Life Coach, as they dig deep into what it really means to build and sustain a high-performance team environment. …
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Building Bridges, Breaking Cycles: Personal Stories of Healing, Social Justice & Activism
12:59
12:59
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12:59How do our personal relationships affect political movements and activism? What can we learn from Native American tradition to restore ecological balance? How can transforming capitalism help address global inequality and the environmental crisis? DEAN SPADE (Author of Love in a F*cked-Up World: How to Build Relationships, Hook Up, and Raise Hell T…
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Ep. 57 - From Sidekick to Center Stage: The Pass or Fail Philosophy with Steve Shaw
31:12
31:12
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31:12In this high-octane episode, Cindy Lawrence reunites with her longtime mentor, industry icon, Steve Shaw. What starts as a nostalgic ride down memory lane turns into a masterclass on the "Pass or Fail" philosophy—Steve’s game-changing approach to customer communication, sales integrity, and turning gray areas into green lights. From overcoming obje…
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Ep. 56 - Breaking The Mold: Women Thriving In Automotive – Do You Work Here?
20:34
20:34
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20:34This week, inspired by a powerful group discussion assembled by Dave Foy, I took to the microphone to reflect on my journey in the automotive industry. While I’ve been fortunate to work alongside supportive leaders who mentored and shaped my career, not every experience has been smooth. In this episode, I share a few memorable stories of moments wh…
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Exploring Trauma, Healing & the Creative Process with Author LIZ MOORE - Highlights
12:13
12:13
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12:13“I think income inequality really greatly contributes to the rage that people might feel, even as some Americans won't. What don't recognize that a more communal society might benefit them. What they see instead is, why don't I have what that person has? Something's getting in my way. And it's not a lack of, of community, it's: somebody else is kee…
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Family, Addiction & Overcoming Trauma - LIZ MOORE on Long Bright River starring AMANDA SEYFRIED
49:08
49:08
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49:08“ I've lived in Philadelphia for about 16 years. The book itself was inspired by my time spent in the Kensington neighborhood of Philadelphia interviewing a lot of the people that I met there, both longtime residents of the neighborhood and also people who were transient, a lot of people struggling with addiction and a lot of women doing sex work…
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PAUL LYNCH discusses Prophet Song, Beyond the Sea & his Creative Process - Highlights
18:19
18:19
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18:19"The country spoke Irish largely before it spoke English. Grammatically, the structure of Irish is different from English. As Ireland adopted the English language, this sort of hybridization started to occur, where the English language was placed on top of Irish grammatical constructions. You get this slipperiness, this ability to move sentences, t…
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On Storytelling, Film & The Human Condition w/ Booker Prize Winner, Fmr. Film Journalist PAUL LYNCH
48:39
48:39
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48:39 “We narrate the story of our lives to ourselves. We narrate it in linear fashion. And I know many writers have played with time in all sorts of amazing ways, but we're storytellers. This is what we do. And if you give the brain a story, a prepackaged story, you're giving a cheesecake. That's what it wants. That's why it loves stories. That's why o…
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ADAM MOSS - Fmr. Editor of New York Magazine, Author, Artist on Creativity as a Process - Highlights
14:23
14:23
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14:23“When I was working at the Times and the Times Magazine, on one Tuesday morning, the towers fell. September 11, 2001. The magazine had a 10-day lead time, so it was a weekly that was essentially 10 days old by the time it came out. We came to work and realized the world had changed, and the entire process, the magazine had been made for over a hund…
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Ep. 55 - From Sunglasses To Sales Success: Katy Wolda On Owning The Process
26:11
26:11
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26:11In this high-energy episode, Cindy reconnects with longtime friend and industry force Katy Wolda—a woman who went from selling sunglasses at a car wash to dominating the sales floor in a male-driven industry. Katy breaks down what it really takes to succeed in automotive and beyond. Whether you're performing your craft, prospecting for the next opp…
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Ep. 54 - Searching for a Service Drive Sidekick: Guest Wanted, Stories Guaranteed
6:54
6:54
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6:54This one’s a shoutout, a call to action, a desperate plea—whatever you want to call it—I need a guest! Someone who’s lived the wild, weird, and wonderful life on the service drive. If you’ve ever been a service advisor, manager, parts guru, collision tech, or anyone who’s survived a dealership with your sanity mostly intact… I’m talkin’ to you. Pod…
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Ep. 53 - Revisiting a Fan Favorite: Tread Wisely – The Essential Guide to Tire Safety and Lease Turn-Ins
26:30
26:30
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26:30Reposting one of our favorite episodes of On The Drive! Cindy Lawrence and Producer Janine take a deep dive into the world of tire tread—why it matters for safety, your wallet, and lease agreements. Whether you're prepping for a lease turn-in or just want to stay safe on the road, this episode has all the expert insights you need. Tune in as we bre…
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How has feminism changed in light of the way we live now? DEAN SPADE (Author of Love in a F*cked Up World: How to Build Relationships, Hook Up & Raise Hell Together) on recognizing political conditions in personal relationships. MARILYN MINTER (Artist, Feminist) on sexual agency, beauty & her creative process. TEY MEADOW (Author of Trans Kids: Bein…
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Ep. 52 - Got Crack? How, When and Why we Get Stressed and Cracked
20:10
20:10
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20:10Welcome back to On The Drive with Cindy Lawrence — coming to you live from an airport tarmac in Denver, Colorado! In this candid, late-night episode, Cindy reflects on a week spent with Mercedes-Benz of Littleton and dives deep into something every driver will face but never expects: windshield replacements. From surprising high-demand windshield r…
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Ep. 51 - Grace, Grit & Gears: Building Success In Life And The Automotive Industry
1:07:31
1:07:31
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1:07:31What happens when you blend leadership, resilience, and a touch of gratitude? You get a roadmap for success that drives both business and personal growth. In this dynamic conversation, Cindy Lawrence sits down with the remarkable Jeannie Rytelbach to discuss the power of trust, branding, and human connection in the high-stakes world of automotive. …
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Inside the Mind of PETER WELLER, Actor, Art Historian, Director, Musician, Author - Highlights
13:57
13:57
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13:57Peter Weller is a renowned theater and Hollywood actor. His performances in films such as RoboCop and Naked Lunch garnered him much critical and commercial success over the years. His television acting and directing credits include Sons of Anarchy, Dexter, and 24. Unbeknownst to most, Weller has spent decades honing his appreciation for the visual …
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From RoboCop to the Renaissance w/ Actor, Art Historian, Director, Musician, Author PETER WELLER
1:11:27
1:11:27
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1:11:27“I met Miles backstage at the Hollywood Bowl—the last gig he ever played. Miles asked, “Who’s that white boy?” I introduced him to Bob Thiele Jr., whose father produced Coltrane. When Miles discovered this, he said, “Well, you can hang,” following this friendly gesture with me walking Miles to his car. I did not know he was dying. I kissed him on b…
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Ep. 50 - Driving Safety Forward: The Power Of Recalls & Customer Trust with Erica Bruno
37:01
37:01
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37:01In this episode of On The Drive, host Cindy Lawrence welcomes Erica Bruno from Recall Masters for an in-depth discussion on vehicle recalls and the vital role they play in consumer safety. With a family legacy rooted in the automotive industry, Erica shares her fascinating journey—from growing up surrounded by dealerships to becoming a leader in re…
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Ep. 49 - From The Service Lane To The Fast Lane: How Jordan Hughes Drives Success!
26:00
26:00
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26:00Ever wonder what it takes to turn a service department into a well-oiled machine? Meet Jordan Hughes, the powerhouse service manager at Dwayne Lane CDJR, who climbed the ranks from advisor to boss—and she’s here to share how she did it! In this episode of On The Drive, host Cindy Lawrence dives into Jordan’s leadership playbook, her dynamic partner…
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