Selling is serving. Let us serve you with tips, stories and experts on topics you care about. Buyer behavior has changed dramatically. Customers have more information available to them, and therefore are unreceptive, or closed, to sellers. And the harder we sell, the more closed customers become. Traditional selling approaches are working against sellers. ASLAN helps sellers make that shift, from 'typical' selling to a different approach that makes us more influential because we embrace the ...
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ASLAN Training Podcasts
Take your transportation business to the next level. Kenneth Lucci of Driving Transactions and James Blain of PAX Training share the secrets of growing a successful and profitable ground transportation company. On this podcast, you’ll hear interviews with owners, operators, investors, and other key players in the industry. You’ll also hear plenty of banter between Ken and James. Learn how you can grow revenue, train your team, drive higher profits, and boost owner income. Subscribe today!
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The Kayak of Rideshare: Exploring Obi's Price Aggregation with CEO Ashwini Anburajan
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56:56Send us a text What if booking a ride could be as simple—and transparent—as booking a flight? That question inspired Obi, the world’s first true rideshare aggregator, and the focus of this episode of the Ground Transportation Podcast. Host Ken Lucci sits down with Ashwini Anburajan, CEO of Obi, to explore how the company became known as “the Kayak …
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2025 Industry Events Recap: Insights, Trends and Takeaways From the Road
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1:07:39Send us a text After a whirlwind season of industry events — from the Chauffeur Driven/NLA Show in Dallas, GBTA, IATR, CBA and more...Ken Lucci and James Blain circle the wagons and unpack the biggest trends shaping 2025 and beyond. In this Ground Transportation Podcast episode, they share key insights from research, analyst reports, and conversati…
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Why Your Insurance Costs Keep Rising (And What You Can Actually Do About It)
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1:01:21Send us a text For 14 straight years, commercial auto insurance has been unprofitable — and for operators, premiums keep climbing with no end in sight. In this hard-hitting episode, James Blain and Ken Lucci sit down with Tim Delaney, President of the Commercial Auto Division at Lancer Insurance, to unpack what’s really driving your insurance costs…
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Watch Your Six! How To Handle Chaos On The Road
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1:03:24Send us a text React to the videos along with us on our YouTube page Join James and Ken as they explore the chaos of unpredictable driving scenarios in this lively episode. With a guest appearance from John Tyreman, the executive producer of the Ground Transportation Podcast, the team reacts to a series of dash cam videos showcasing near misses, hi…
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EP. 233 ASLAN@ Home- Anger Management in Parenting
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53:18Welcome to another episode of Sales with ASLAN! Today, weare back in our spotlight series called ASLAN at home, where we talk about maintaining influence in the relationships that matter most. Our CEO Tom Stanfill is joined by his daughter and ASLANS podcast producer, Tindell Baldwin, as theytalk about one way we might not realize we are losing inf…
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There’s No 'I' In Team: How To Work On (Not In) Your Business, With Steve Firestone
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1:02:58Send us a text Are you leading with a vision and strategy? In this episode, Ken Lucci sits down with Steve Firestone, founder of Firestone Strategies Group. They discuss essential strategies for small transportation businesses, focusing on financial acumen and strategic planning. Steve shares his extensive career experience in corporate America and…
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None Of Us Are Smarter Than All Of Us: Building a Collaborative Culture, With Dr. Umut Aslan
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58:07Send us a text In this episode of the Ground Transformation Podcast, James Blain sits down with Dr. Umut Aslan from the Growth and Success Institute. They discuss Dr. Aslan's journey from working in a small family business to managing a successful transportation company, Men in Black Transportation, which grew from a single vehicle to a mixed fleet…
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A Thorn Between Two Roses: Recapping a Legacy of Growth and Expansion, With Mike & Tim Rose
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1:04:36Send us a text Who says you shouldn't mix family and business? In this episode of the Ground Transportation Podcast, Ken Lucci sits down with industry veterans Mike Rose from My Limo and Tim Rose from Hoffman Transportation Group. Discover their journey from rental cars to growing a transportation business 10x from $4 million to $40 million in 5 ye…
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Safety First: The Alligator Closest to the Boat, With Matt Maglio
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1:02:16Send us a text Which alligator do you need to worry about? The one closest to the boat. In this episode, James sits down with Matt Maglio, Regional Vice President at Greyhound. Matt shares his journey from bus driver to executive, emphasizing the importance of safety, mentorship, and continuous learning in the motor coach industry. They discuss the…
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EP. 232 Moving From Sales Manager to Sales Catalyst PT. 4 Coaching
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42:21In part four of our series, Moving from Sales Manager to Sales Catalyst, we dive into the pivotal role of coaching in transforming teams and organizations. Tom and Tab break down why coaching is more than just a conversation; it’s about developing capabilities, driving performance, and creating lasting change. From structured frameworks and observa…
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Networking, Mentorship, and a Preview of CD/NLA Dallas 2025, with Chris Weiss
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1:07:42Send us a text Chris Weiss, President & Publisher of Chauffeur Driven Magazine, returns for another episode! In this episode, James, Ken, and Chris discuss the upcoming Dallas Fall Show at the Gaylord Texan October 25-28, 2025, highlighting its robust schedule, anticipated attendance, and what owners and operators can expect at the show. The team a…
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Retire Rich: Long-Term Business Success Starts With a Financial Roadmap, with Phil Shetsen
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58:49Send us a text Plan for your exit the right way. In this episode of the Ground Transportation Podcast, Ken Lucci sits down with Phil Shetsen, President of Bona Vita Benefits, who shares some common financial planning mistakes made by transportation operators. Phil emphasizes the importance of life insurance, benefits, and retirement planning. He sh…
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Tech on Wheels: Elevating the Service Experience with Technology, with Dr. Vojkan Tasic
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58:44Send us a text Welcome to another exciting episode of the Ground Transportation Podcast. Host James Blain discusses the future of the global chauffeur industry with Dr. Vojkan Tasic, founder and CEO of Limos4. Vojkan shares his journey from an engineering background to revolutionizing the limo business, focusing on building a booking platform, the …
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EP 231 Moving From Sales Manager to Sales Catalyst PT. 3 Productivity
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27:58In this episode of Sales with ASLAN, Tom Stanfill and Tab Norris explore one of the most misunderstood concepts in sales leadership: productivity. While many managers believe that tracking activity, including calls made, emails sent, and meetings logged, equals productivity, Tom and Tab reveal why this mindset often backfires. True productivity, th…
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Life After Limo: From Operator to EOS Implementer, with Mike Zappone
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1:00:07Send us a text Get a grip on your transportation business with EOS. In this episode of the Ground Transportation Podcast, Ken Lucci introduces EOS professional implementer Mike Zappone, who shares his journey from limo operator to a professional implementer of the Entrepreneurial Operating System (EOS). Discover Mike’s journey from selling his tran…
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The Real Cost of DIY: Don't Strangle Your Growth Potential
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47:49Send us a text Do you find yourself working *in* the business, and not *on* the business? Ever feel like you're wearing too many hats? You may be suffering from DIY addiction... On this episode of the Ground Transportation Podcast, Ken and James discuss the hidden costs of micro-managing a business, and why systems, process, and training are so cri…
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EP. 230 Moving From Sales Leader to Sales Catalyst PT. 2 Desire
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46:44In this episode of Sales with ASLAN, Tom Stanfill and Tab Norris dive into the first dial every sales leader must master: desire. Change doesn’t happen in workshops or dashboards; it happens one-on-one - when frontline managers know how to connect change to what reps truly want. From extrinsic vs. intrinsic motivation to tackling ego, relationships…
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Appetite for Disruption: A Deep-Dive into AV Market Trends with Ken Lucci
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48:54Send us a text Who are the biggest players in the autonomous vehicle (AV) market? Let's find out. In this exciting episode of the Ground Transportation Podcast, Ken Lucci, Chief Business Analyst of Driving Transactions, shares research he has surfaced from secondary sources like Goldman Sachs, Bloomberg, and other business analysts, connecting dots…
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Ep. 229: Moving From Sales Manager to Sales Catalyst PT. 1
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34:50As the sales landscape shifts under the pressure of AI, buyer behavior, and economic uncertainty, traditional sales roles are being redefined. But while most organizations focus on training reps to adapt, they often overlook the true agent of transformation: the sales manager. In our latest Sales with ASLAN podcast, Tom Stanfill and Tab Norris expl…
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The Last Butlers: Redefining Executive Car Services with Paul Walsh
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1:01:56Send us a text In this episode of the Ground Transformation Podcast, James hosts Paul from Superior Executive Transportation, based in Virginia Beach, to discuss the intricacies of providing high-end luxury car service. Paul shares his journey from the fine dining industry to establishing a distinguished chauffeured car service. They discuss topics…
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Autonomous Vehicle (AV) Trends: Are Chauffeurs DOOMED?
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1:08:34Send us a text Robo-taxis going mainstream may happen sooner than you think... In this episode of the Ground Transportation Podcast, Ken and James discuss a groundbreaking announcement regarding the latest advancements in AV (Autonomous Vehicle) technology, referencing key players like Waymo, Tesla, Lucid, and Nuro. The conversation covers the expo…
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Driving the Future: Embracing Automation and AI with Magiis CEO Leonardo Gannio
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1:02:39Send us a text On this exciting edition of the Ground Transportation Podcast host, Ken Lucci, digs into the future of the chauffeur transportation industry with special guest Leonardo from Magis. They discuss the transformative power of AI and autonomous vehicles, addressing the challenges and opportunities these innovations bring. Learn about the …
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EP. 228 Enablement That Works: Insights From an Expert
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48:01In this episode, Tom and Tab sit down with Sheevaun Thatcher, VP of Enablement at Demandbase, to unpack her unconventional career path and the bold strategies redefining sales enablement. From innovative demo techniques to a five-question framework that filters out noise, Sheevaun shares how she drives performance by aligning enablement with revenu…
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Building Excellence: How Successful Transportation Leaders Shape Culture and Brand
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59:49Send us a text In this special episode of the Ground Transportation Podcast, we take a journey through some moments from past episodes about the impact of proper driver training. Host James Blain from PAX Training reflects on key elements that have shaped their discussions on training, customer service, and building a strong brand in the transporta…
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The Uber Dream: What You Make Isn't What You Keep
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1:11:43Send us a text DISCLAIMER: The views and opinions expressed in this episode are those of the hosts, and are based on publicly available information and personal experiences. This content is intended for informational and commentary purposes only. Uber Technologies Inc. is not affiliated with, nor does it endorse, this episode. In this edgy episode …
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EP. 227: ASLAN@Home- Navigating Media Without Losing Your Mind
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55:11Welcome to our spotlight series, ASLAN@Home where we take the principles we teach in workshops and apply them to the relationships that matter most. On our second episode, Tom and his daughter, Tindell, discuss what overwhelms so many parents, how do we navigate the wide world of media? From TV shows, movies, and YouTubers that are all the rage, To…
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Selling Value: Understanding Client Needs and Commanding Premium Prices, with Julie Thomas
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1:07:28Send us a text In this episode of the Ground Transportation Podcast, host Ken Lucci from Driving Transactions sits down with sales industry icon Julie Thomas, author of 'The Power of Value Selling: The Gold Standard for Driving Revenue and Creating Customers for Life.' Explore the principles of value selling and learn how to differentiate your serv…
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It’s the middle of the year. Goals feel distant. Progress is slower than expected. The initial excitement is gone, and all that’s left is the hard part. If you’re feeling stuck or unmotivated, you’re not alone. In this episode of Sales with ASLAN, Tom and Tab break down how to stay motivated when the work gets hard, especially in sales. You’ll lear…
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Mastering Airport Transfers: How to Unlock Revenue by Cultivating Airline Client Loyalty
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51:55Send us a text In this episode of the Ground Transportation Podcast, James Blain and Ken Lucci discuss the crucial role airport transfers play in the chauffeured transportation industry. They emphasize the importance of retaining airport transfer services to attract corporate clients and explore strategies to deepen relationships with existing clie…
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Beyond the Bus: Phelps Hope on Leading Through People-Centric Innovation at IMG
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1:02:59Send us a text In this episode of the Ground Transportation Podcast, James Blain talks with Phelps Hopes, the President of the International Motor Coach Group (IMG). They discuss everything from Phelps’ fascinating background and journey to becoming the president of IMG, to the innovative approaches and strategic vision driving the group forward. L…
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Diversifying and Thriving in Motorcoach: Joey Mills on Transforming Olympus Car & Coach
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1:11:34Send us a text In this episode of the Ground Transportation Podcast, Joey Mills, CEO of Olympus Car & Coach join James and Ken to share his journey from the corporate world to acquiring and growing Olympus Car and Coach. In this conversation, the group discusses the challenges and strategies unique to the motorcoach industry, like diversifying reve…
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Stop Chasing Volume: How to Preserve Your Brand Reputation and Profit Growth
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1:02:12Send us a text In this episode of the Ground Transportation Podcast, James Blain and Ken Lucci explore the pitfalls of chasing volume in the transportation industry. They discuss why focusing on low prices and high volume can be detrimental to your business, potentially leading to financial distress and poor customer loyalty. They emphasize the imp…
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In this episode of Sales with ASLAN, Tom and Tab revisit one of the most critical and often overlooked parts of sales, overcoming barriers. From treating objections like debates (mistake!) to skipping proper discovery (another mistake!), they break down where most sellers go wrong and introduce a simple, powerful framework: Isolate. Validate. Commu…
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Charting a New Course: Exploring the Future of Motorcoach with Michelle Petelicki
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1:09:46Send us a text On this episode of the Ground Transportation Podcast, Michelle Petelicki, Board Member of the UMA and President of Panorama Tours, Inc. shares her unique journey into the family-owned ground transportation business, her growth into a leadership role, and her insights on industry challenges and opportunities. From discussing the impac…
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EP. 224 ASLAN @ Home- Helping Your Kids Understand Identity
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46:42Welcome to this brand new spotlight series on Sales with ASLAN, ASLAN @ Home. In it, we will explore how the truths we teach in training, workshops, and courses can be taken home and used in the relationships that matter most. In today's kickoff episode, Tom and his daughter Tindell discuss what it means to have conversations about a lasting and me…
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Create-A-Card: A Legacy of Transportation Company Branding and Marketing
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1:11:48Send us a text In this episode of the Crown Transportation Podcast, Ken Lucci and James Blain are joined by Arthur and Drew Messina from Create-A-Card. They discuss the essential marketing strategies for the ground transportation industry. The conversation highlights the role of business cards, postcards, and innovative swag items in cultivating re…
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EP. 223 Motivating and Equipping Non-Sellers to Sell
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42:43In the latest episode of Sales with ASLAN, Tom, Tab, and ASLAN president Marc explore one of the most important (yet often overlooked) dynamics in modern B2B sales: the rise of the non-seller. Engineers, consultants, lawyers, and other technical experts are now more involved than ever in influencing buying decisions. But here’s the problem, they do…
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Revolutionizing NEMT and the Transportation Landscape, with Dan Reid
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1:16:08Send us a text Learn more about The Transportation Alliance (TTA): https://www.thetransportationalliance.org/ Welcome to a special edition of the Ground Transportation Podcast filmed at the Phoenix Hotel in Washington, D.C. James Blain and Dan Reid, President of The Transportation Alliance, discuss their experiences at the National Limousine Associ…
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7 Attributes of the Most Sellable Transportation Companies
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56:04Send us a text In this solo episode of the Ground Transportation Podcast, Ken dives deep into the myths and misconceptions surrounding the valuation and sale of transportation businesses. With insights from over 270 companies and 100+ transactions since 2018, Ken discusses: The vital metrics, processes, and preparations needed to create a sellable …
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EP. 222 Driving Sales Enablement That Delivers: A Conversation with Tom Kiernan
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50:00In this episode of Sales with ASLAN, Tom and Tab sit down with global sales enablement leader Tommy Kiernan (TK) to unpack what truly drives results in modern enablement strategies. From his experience leading global enablement at companies like Visible Alpha and post-acquisition by S&P Global, Tommy K shares battle-tested insights for aligning ena…
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Breaking Into Motorcoach: Vehicle Trends, Financing, and More with Eric Coolbaugh
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1:13:07Send us a text In this episode of the Ground Transportation Podcast, Ken Lucci and James Blain chat with Eric Coolbaugh from Advantage Remarketing, discussing the evolution of his business and its impact on the transportation industry. In this episode, you’ll hear: Eric’s journey in the transportation industry from furloughed to flourishing What do…
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EP. 221 RFP Series Part 3: You Made the Final Cut, Now What?
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34:07Congratulations! You’ve made it to the finals. The client has narrowed down their choices, and you’re officially in the running. But this is not the time to sit back and hope your proposal speaks for itself; this is where the real work begins. In Part 3 of our RFP Series on the SALES with ASLAN podcast, Tom Stanfill and Tab Norris discuss the criti…
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Pricing Strategy: Understanding Cost Structures and Value to Your Clients
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50:25Send us a text Learn more about the Driving Financial Success Program: https://drivingtransactions.com/programs-courses/driving-financial-success/ In this episode of the Ground Transportation Podcast, James and Ken discuss the importance of understanding and accurately structuring pricing in the ground transportation industry. They explore the crit…
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Rock N’ Roll Pioneer: Charlie Horky’s Epic Journey in Ground Transportation
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1:14:00Send us a text In this podcast episode, hosts Ken Lucci and James Blain interview Charlie Horky, the legendary founder of Slade Services, who shares his journey from washing cars to running a $70 million limousine service empire. In this episode, you’ll hear: How Charlie Horky went from washing cars to owning a fleet of vehicles Charlie’s unique ap…
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In the latest episode of Sales with ASLAN, Tom Stanfill and Tab Norris continue the essential conversation around one of the most complex and often misunderstood aspects of enterprise selling: responding to cold RFPs. While responding to a Request for Proposal (RFP) might seem like a straightforward process, submit your best price, wait, and hope, …
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EP. 219 Navigating the New Realities of B2B Selling -Live Webinar
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1:07:56Todays special episode is our latest webinar! Tom, Tab, and Randy talk in depth about the rapidly evolving landscape of B2B sales and uncover the critical shifts sales professionals need to navigate for continued success. We'll discuss how decision fatigue affects buyers overwhelmed by options, the rise and challenges of virtual selling, and the co…
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Distracted Driving: The Impact on Passenger Safety, Insurance Costs, and Your Bottom Line
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1:03:51Send us a text Learn more about proactive driver training programs today: https://paxtraining.com/ In this episode of the Ground Transportation Podcast, Ken Lucci and James Blain discuss the importance of taking proactive measures to create a culture of safety within your ground transportation company. In this episode, you’ll hear: The basic elemen…
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We just started a new series that we promise will have you taking notes. In Part 1 of our RFP Series, we dive deep into mastering the art of handling Requests for Proposals (RFPs). Discover how to shift from seller-centric tactics to customer-centered strategies, leverage the 'Big and Bold' approach to engage decision-makers early, and navigate the…
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Affiliate Relationships: Growing Networks and Building Trust in Luxury Transportation, with Paul Pasternak
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1:11:28Send us a text In this episode of the Ground Transformation Podcast, James Blain and Ken Lucci interview Paul Pasternak, the Director of Affiliate Relationships for Legends Limousine. Paul shares his journey in the transportation industry, starting from his family's local car service in Brooklyn to building a robust affiliate network at Legends Lim…
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