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Me, Myself, and AI

MIT Sloan Management Review and Boston Consulting Group (BCG)

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Why do only 10% of companies succeed with AI? In this series by MIT SMR and BCG, we talk to the leaders who've achieved big wins with AI in their companies and learn how they did it. Hear what gets experts from companies like NASA, Github, and others excited to do their jobs every day and what they consider the keys to their success.
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The AI Guys

The AI Guys

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Welcome to "The AI Guys" podcast! Join hosts Lee Dickson and Rich Swier as they take you on a journey through the world of AI. In this episode, they share their personal journeys and experiences in the tech world. From discussing the parallels between the rise of the internet and AI, to exploring practical and technical aspects, Lee and Rich aim to make AI accessible and easy to understand for entrepreneurs, business owners, and the everyday consumer. With candid conversations and expert ins ...
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Are you ready to unlock your true potential as a freelancer? This episode dives into the revolutionary power of AI for independent professionals. We explore how AI is leveling the playing field, empowering individuals to achieve productivity and scale once reserved for large corporations. From automating tedious tasks to mastering client communicat…
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In today’s episode, Chandra Kapireddy, head of generative AI, machine learning, and analytics at Truist, delves into the evolving landscape of AI with a particular focus on how GenAI tools reshape the way Truist and similar organizations must navigate model risk management and regulations. GenAI is more versatile than traditional AI, he notes, yet …
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How is AI poised to revolutionize the software industry? In this episode, we explore AI’s potential to disrupt traditional SaaS models and reshape how applications are built and used. Diving into the concept of an "AI-first" mentality in software development, discussing how it could empower entrepreneurs, streamline workflows, and create more intui…
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Is AI the key to a healthier future? In this episode, we explore the transformative potential of AI in the healthcare industry. Ben Scharfe, joins us to discuss how AI is being leveraged to improve patient care, streamline clinician workflows, and revolutionize healthcare systems. We look into the challenges of AI adoption in healthcare, including …
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Linda Yao, chief operating officer and head of strategy for Lenovo’s Strategy, Solutions, and Services Group and vice president of hybrid cloud and AI solutions, joins us to explain the organization’s transition from technology product company to managed services provider. It’s now helping organizations with the change management required to implem…
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What were the real takeaways from the HumanX AI conference in Las Vegas? In this quick-hit episode, Rich shares his firsthand experience at the inaugural event. Offering a candid critique of the conference format and content, highlighting the hyper-focus on security and AI-powered development while noting a lack of truly groundbreaking insights. Ri…
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How secure is your AI? In this episode, we dive into the critical aspects of AI security and compliance, exploring the fundamental shift in security thinking required when integrating AI agents into your business. Discussing the transition from traditional "castle" security to a "hotel" model, emphasizing the need for granular access control and st…
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Harvard Business School professor Raffaella Sadun’s research has historically focused on digital reskilling. Now, rapid technological changes — like AI — are reshaping the nature of work. Raffaella’s research has explored how AI might empower those with intermediate expertise, such as store managers and blue-collar workers, to become more efficient…
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Is SaaS dead? The era of traditional SaaS is being redefined by AI. In this episode, we explore the transformative impact of AI on the software industry and discuss the future of SaaS in an AI-first world. We dive into the potential for AI to revolutionize app development, disrupt traditional business models, and empower entrepreneurs with groundbr…
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The AI world is abuzz with exciting new developments! In this episode, we discuss the latest AI news, including the groundbreaking Grok 3 release from XAI. We explore its potential impact on the AI landscape, the shift towards inference-based models, and the implications for companies like Google, Microsoft, and OpenAI. Join us as we analyze the ex…
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Today’s episode is a bonus drop from our friends over at the MIT CSAIL Alliances podcast. We’ll back in two weeks for Season 11 of Me, Myself, and AI. David Autor, the Daniel (1972) and Gail Rubinfeld Professor, Margaret MacVicar Faculty Fellow in MIT’s Department of Economics, says that AI is “not like a calculator where you just punch in the numb…
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Want to unlock the power of AI to supercharge your business profits? In this episode, we explore the top 4 AI agents that can revolutionize your sales, customer support, and marketing efforts. Discover how these intelligent agents can automate tasks, improve efficiency, and drive revenue growth. We'll delve into the specific use cases for each agen…
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Ever wondered how AI is changing the way we browse the web? In this episode, we explore OpenAI's latest release, Operator, an AI agent that can surf the web and perform tasks on your behalf. We'll discuss its capabilities, potential use cases, and how businesses can leverage it to automate tasks, conduct research, and improve efficiency. Discover h…
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Barbara Wixom, principal research scientist at MIT’s Center for Information Systems Research (CISR), draws on 30 years of research in this bonus episode of the Me, Myself, and AI podcast. She believes data monetization is the key to enterprise success with AI and breaks down why. With hosts Sam Ransbotham and Shervin Khodabandeh, Barb details case …
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Ever wondered if AI models really matter? In this episode, we explore the evolving landscape of AI models, discussing their commoditization, specialization, and the growing importance of reasoning and inference. We'll delve into the differences between various models, such as OpenAI's GPT-3 and DeepSeek, and how they are being used to power a wide …
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Ever wondered how AI is disrupting the events and media industry? In this episode, we explore the transformative impact of AI with Heather Holst-Knudsen, President & CEO of H2K Labs and host of the upcoming Revved Up conference. Discover how AI is reshaping content creation, audience engagement, and revenue generation in the information and data ec…
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Jeff Miller moved from a career in government to focus on the health and safety of NFL players. Due to the nature of their sport, they are more prone to injuries, including concussions, than other professional athletes. By leveraging the game’s unique elements, such as the volume of cameras filming on-field activities, the NFL can gather large data…
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How is AI transforming the auto dealership industry? In this episode, we explore the ways AI can revolutionize sales, enhance service department efficiency, and improve customer experiences. We'll discuss the challenges dealerships face, such as speed to lead and personalized communication, and how AI can provide solutions. Discover how AI is drivi…
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Ever wondered how to save money while effectively using AI in customer support? In this episode, we discuss the challenges and opportunities of AI in customer support with Wayne Butterfield, a consultant for ISG. Discover how to leverage AI to improve customer experiences, enhance knowledge management, and optimize support workflows. We also explor…
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Ever wondered what's next for AI in 2025? In this episode, we explore the future of large language models (LLMs), the role of synthetic data, and the evolving strategies of major players like OpenAI, Google, and X (formerly Twitter). We'll discuss the challenges of data scarcity, the increasing importance of inference, and the potential impact of A…
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Ever wondered how AI is revolutionizing image generation and its impact on creative industries? In this episode, we explore the exciting world of AI image generation with Jeff Hazelton, a digital art veteran and founder of BioLucid. Discover how AI is transforming the way artists and businesses create and utilize images, from generating immersive v…
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After trying his luck at the stock market, Ronald den Elzen, pursued a career in technology leadership instead. Today, as the chief technology and digital officer of The Heineken Company, he encourages his team to think about the legacy beverage company as a 160-year-old startup with global scale, operating with multiple brands in more than 80 mark…
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Ever wondered how to achieve the fastest ROI with AI? In this episode, we explore the power of AI agents in sales, support, and marketing. Discover how AI can transform your sales outreach, enhance customer support interactions, and revolutionize your content creation strategy. We'll discuss the key benefits of AI agents and provide practical tips …
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Ever wondered how to prepare your business for the rise of AI agents? In this episode, we explore the concept of the agentic workforce and how AI agents can automate tasks, augment employees, and transform business processes. We'll discuss the importance of security, training, and integration when deploying AI agents, and provide practical tips for…
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Ever wondered about the role of a Chief AI Officer (CAIO) in your business? In this episode, we explore the importance of this emerging role and how it can drive innovation and mitigate risks associated with AI adoption. We discuss the responsibilities of a CAIO, the skills required, and how they can help your business navigate the complexities of …
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Over the past year, we’ve seen generative AI explode. In this episode, we review insights shared with us from five prior guests — from Microsoft, GitHub, Meta, Partnership on AI, and NASA — and consider what’s changed, what’s the same, and what new concerns organizations face. With GenAI tools becoming ubiquitous and democratized, organizations gra…
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Ever wondered about the future of AI and its impact on society? In this episode, we explore the potential benefits and risks of AI, from its potential to revolutionize industries to the ethical considerations surrounding its use. We discuss the evolving landscape of AI, the importance of responsible development, and the need for critical thinking i…
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Ever wondered how Microsoft is integrating AI into its ecosystem? In this episode, we discuss key takeaways from the Microsoft Ignite conference with Mike Rigo, Microsoft Alliance Executive at Nerdio. Discover the latest advancements in Copilot, Microsoft's AI-powered assistant, and its potential to enhance productivity and streamline workflows. We…
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Mary Davis, CEO of Special Olympics, wants the people she represents to “have a seat at the table” as AI evolves. In this episode of the Me, Myself, and AI podcast, Davis talks about her organization’s mission along with the growing role of AI and how it’s crucial to ensure that people with intellectual disabilities — a group often ove…
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How is AI revolutionizing healthcare? In this episode, we explore the realistic applications of AI in healthcare with Joe Warbington, Industry Principal for Healthcare and Life Sciences at Snowflake. Discover how AI is transforming patient care, streamlining administrative tasks, and improving diagnostics. We also discuss the challenges and opportu…
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On Sept. 4, 2024, Me, Myself, and AI host Sam Ransbotham moderated a panel discussion at a Georgetown University/World Bank event, Jobs in the Age of AI. Afterward, he interviewed keynote speaker Carl Benedikt Frey, Dieter Schwarz Associate Professor of AI and Work at the Oxford Internet Institute, and panelist Karin Kimbrough, LinkedIn’s chief eco…
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Ever wondered about the darker side of AI? In this episode, we explore the potential risks and challenges associated with AI, from the impact on human critical thinking to the rise of deepfakes and security breaches. Our expert guest, Paul Cirstean, Head of Innovation at Yonder, provides valuable insights on the need for responsible AI development …
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How can AI truly benefit your business? In this episode, we revisit the fundamentals of AI, distinguishing it from automation and software. We explore the core strengths of AI, including conversation and content generation, and discuss how to identify real-world business applications. Gain a clearer understanding of AI's potential and learn how to …
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Rebecca Finlay, CEO of Partnership on AI (PAI), believes that artificial intelligence poses risks — and that organizations should learn from one another and help others avoid the same hazards by disclosing the mistakes they’ve made in implementing the technology. In this episode, Rebecca discusses the nonprofit’s work supporting the responsible use…
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Ever wondered how AI is structured and why it matters for your business? In this episode, we break down AI architecture into four key layers, comparing it to a delicious cake! We'll explore foundational models, the connection layer for integrations, AI agent management platforms, and user interfaces. Discover how understanding these components can …
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Ever wondered what's next for AI? In this episode, we explore the evolving AI landscape, discussing OpenAI's shift towards business applications, Anthropic's unique approach to computer interaction, and Google's integration of AI into its ecosystem. We'll analyze the strategies of these key players and share our predictions for the future of AI, fr…
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Jeremy Kahn’s investigation into the risks and effects of artificial intelligence are reflected in a new book, Mastering AI: A Survival Guide to Our Superpowered Future. But he has also written extensively about the technology in his role as Fortune magazine’s AI editor. On today’s episode, he joins Sam and Shervin to share the insights on AI that …
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Ever wondered how to bring the power of ChatGPT into your business securely and efficiently? In this episode, we explore the key differences between using ChatGPT as a consumer and implementing it within an enterprise environment. We'll discuss the importance of data security, training specialized AI agents, and the role of testing and integration.…
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As artificial intelligence continues to change every industry, there is one part of automation to keep AI out of. Rich and Lee are thrilled to be joined by Bryan Miller of United Wholesale Mortgage, who digs into the transformative impact of artificial intelligence on the mortgage industry. He thinks AI can streamline underwriting processes, enhanc…
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Andrew Rabinovich began his career in technology working on AI applications for cancer detection. He also spent time at Google, working on early iterations of products like Google Glass. Now at Upwork, as vice president and head of AI and machine learning, Rabinovich and his team are working to enhance the digital labor platform’s capabilities with…
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Ever wondered how to effectively train AI for optimal performance in your business? In this episode, marketing expert David Daly returns to share his valuable insights and real-world experience implementing AI at Vital Lounge, a healthcare clinic. Discover the importance of nuanced training, the challenges of integrating AI with existing systems li…
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Ever wondered how early adopters are successfully navigating the world of AI? In this episode, we chat with Jack Helm, CEO of Skyways Media, about his journey integrating AI into his business. Discover how he overcame initial skepticism and a costly mistake to leverage AI for increased efficiency and employee empowerment. We'll explore the importan…
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Alessandra Sala, senior director of data science and AI at Shutterstock, brings an impressive background in responsible AI to her role. Also the global president of Women in AI and cochair of the Women4Ethical AI platform at UNESCO, Alessandra joins this episode to describe how Shutterstock, widely known as a stock photo company, has become a go-to…
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Will AI replace SaaS solutions and save businesses tons of money? In this episode, we explore the potential of AI to disrupt traditional SaaS solutions and the impact on businesses. Joining us is serial entrepreneur, Lee Duis, to discuss how AI is transforming operations, from customer support to sales. We talk about the advantages and challenges o…
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Ever doubted the power of AI? Joining us in this episode is Keith Robinson, a 26-year veteran in residential real estate tech, who shares his transformation from an AI skeptic to a passionate advocate. Discover how Keith leveraged AI to automate outreach, streamline processes, and uncover hidden opportunities in the real estate market. We'll go ove…
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Saket Srivastava, CIO at work management platform Asana, has had technology roles at organizations such as General Electric, IBM, and Fujitsu, moving from back-end IT services positions to more strategic business leadership roles. Asana has already been working with artificial intelligence for several years, Saket notes, and has seen the technology…
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Are you ready to harness the power of AI for your small business? In this episode, we dive into the current state of AI adoption, comparing it to the early days of the internet. From challenges and opportunities to realistic expectations, we discuss the importance of employee buy-in and strategic implementation for business success. Discover how AI…
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AI is revolutionizing businesses, but how do you navigate the integration process? In this episode, we break down the essential steps to confidently deploy AI solutions, from choosing the right language model to defining processes and goals. We'll cover crucial aspects like selecting the right AI framework, identifying high-ROI use cases, and gathe…
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Is the AI hype train losing steam? With growing concerns about reliability, ethical implications, and the pace of progress, some question the staying power of the AI revolution. In this episode, we explore the current state of AI and its slow adoption in businesses and homes. We'll dissect the reasons behind this delay, explore realistic expectatio…
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Have you ever wondered how some businesses seem to effortlessly dominate the online market? Well, in this episode we're diving deep into the world of AI-powered marketing with special guest and serial entrepreneur, David Daly. We'll uncover how AI can revolutionize your marketing strategy, from generating captivating content to optimizing your camp…
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