Best Aiop Podcasts (2025)

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Ep. 53 - From 5,000 Alerts to AI-Ready Ops: Inside Acrisure’s Observability Overhaul - with Jordon Peeple 34:52

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8d ago34:52

34:52

Jordon Peeple is Head of IT Infrastructure Operations at Acrisure—the fast-growing fintech powerhouse you’ve probably used without even knowing it. In this episode, Jordon shares how his team turned 5,000 ignored alerts into a focused, AI-ready monitoring system. He explains how they cut through the noise, rebuilt escalation chains, and shifting fr…

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Agentic AI workflows for AIOps 16:35

17d ago16:35

16:35

In this episode, we explore the transformative impact of agentic AI frameworks on IT operations and AIOps with Rani Tzur, Director Product Management. Discover how agentic AI can enhance decision-making, automate tasks, and improve efficiency in IT management during issue triaging and investigation. See omnystudio.com/listener for privacy informati…

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Mainframes are like Formula One race cars 19:54

23d ago19:54

19:54

In today’s episode of the AIOps Corner podcast, Joe Winchester, IBM Z Senior Technical Staff Manager and Master Inventor, interviews Paul Buchanan, Principal Mainframe Systems Programmer at Ensono. Our focus topic for this podcast is AIOps in the eyes of a managed service provider. Listen to hear how Paul thinks mainframes are like Formula One race…

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Build Agents Have Entered the Chat! 47:45

17h ago47:45

47:45

Welcome to Break Point: the ServiceNow Developer Podcast! In this exciting episode, host, Lauren McManamon, sits down with ServiceNow's Deepanshu Madan and Patrick Wilson to dive into the most earth-shattering announcement from K25: Build Agents. How will these AI-powered masters of platform development revolutionize the pro-coders of today? Tune i…

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Episode 138: AI in Healthcare—A Revolution in Progress (Part II) 42:36

1d ago42:36

42:36

Join Jamal Khan and Jennifer Johnson as they explore the evolving landscape of AI in healthcare, focusing on its applications, ethical considerations, data privacy, and the role of Chief AI Officers. This discussion highlights the importance of governance, patient consent, and the potential of AI to improve healthcare workflows while addressing dat…

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Tech Bytes: NetFlow Optimizer: More Insights, Less Flow Volume (Sponsored) 17:25

3d ago17:25

17:25

Today on the Tech Bytes podcast, we talk about how to get more out of your NetFlow records with sponsor NetFlow Logic. NetFlow’s been around for a long time, and if you’re already including flow records as part of your monitoring and management arsenal, you may think you’re extracting all the value you can from... Read more »…

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InsightBench & AgentPoirot | The Future of Data Analytics & Insights 26:32

8d ago26:32

26:32

Get a glimpse into the future of data analytics and insights with InsightBench, a powerful combination of cutting-edge technology and strategic business intelligence. InsightBench is a pioneering benchmark specifically designed for evaluating AI models on their proficiency in conducting end-to-end data analytics. Also on this episode is an introduc…

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Tech Bytes: Nix AI Risks With Palo Alto Networks Prisma AIRS, Prisma Access Browser (Sponsored) 15:05

17d ago15:05

15:05

AI is no longer on the horizon. It’s part of how people and products work today. And as AI finds its way into more business applications and processes, it can create new risks. On today’s Tech Bytes, sponsored by Palo Alto Networks, we talk about how Palo Alto Networks is addressing those risks so that... Read more »…

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Automating Mainframe Operations: Smarter, Simpler, Stronger 19:36

19d ago19:36

19:36

BMC Senior Solution Engineer Steven Dzikowski, Senior Principal Solution Engineer Gilles Robert, and Principal Product Manager Paul Spicer discuss the critical role of automation in modern mainframe operations, addressing workforce challenges, the integration of automation with IT practices, and the future of automation with AI and machine learning…

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The Power of Customer Feedback | Shaping User Experience at ServiceNow 34:03

22d ago34:03

34:03

Dive into the world of ServiceNow UX Research and product development with Jessie Livingston, Tricia Wilson, and Molly Bowman as they unveil the secrets behind crafting user-centric features. In this engaging podcast episode, Tricia Wilson shares insights from her research on process mining, revealing how the team transformed a tool that often fail…

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Tech Bytes: Sharpen Your Wireshark Skills at SharkFest’25 US (Sponsored) 12:53

24d ago12:53

12:53

SharkFest is the twice-yearly conference where Wireshark users and trainers gather to learn, share, and improve their packet and protocol analysis skills. The US version of SharkFest’25 is June 14 -19 in Richmond, VA. Gerald Combs of the Wireshark Foundation is here to tell us about why this live event needs to be on your... Read more »…

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Episode 137: Quantum Computing Threats and Countermeasures 23:43

1M ago23:43

23:43

Quantum computing represents a significant shift in computational power, offering both opportunities and challenges for securing sensitive data. Join the Connection Security Center of Excellence team as we delve into the transformative threats that quantum computing poses for cybersecurity and the countermeasures we should be considering to address…

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Developer Advocate Double Feature! 49:44

1M ago49:44

49:44

Break Point is BACK, BABY! 😎 And in honor of Break Point's triumphant return, we are joined by not one, but TWO of our newest Developer Advocates: Travis Toulson and Allen Andreas. Join us as we cover everything from fun stories about our past developer blunders to what you can anticipate at Knowledge25. ⏱️ Timestamps 00:00 Welcome & Where We've Be…

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The Spark Team's Creative Revolution - Creating Immersive Experiences with Generative AI 14:35

1M ago14:35

14:35

Immerse yourself in the realm of generative AI alongside ServiceNow's Spark team, where innovation converges with state-of-the-art technology. Host Bobby Brill engages Eduardo Nauiack and Dan Durller in a conversation about their journey of turning the ordinary into the extraordinary, especially for flagship events like Knowledge and Craft Summit. …

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AIOps Tools reduce the noise and deliver anomaly detection faster 18:00

1M ago18:00

18:00

In today’s episode of the AIOps Corner podcast, Joe Winchester, IBM Z Senior Technical Staff Manager and Master Inventor, interviews Frank Kyne, Semi-retired Editor of Cheryl Watson's Tuning Letter. Our focus topic for this podcast is AIOps from the eyes of a mainframe editor. Frank provides his views on IBM Z IntelliMagic Vision for z/OS, the rece…

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Tech Bytes: Network Observability AIOps Tips For Success (Sponsored) 23:39

1M ago23:39

23:39

Today on the Tech Bytes podcast we’re talking AI readiness with sponsor Broadcom. More specifically, getting your network observability ready to support AI operations. This isn’t just a hardware or software issue. It’s also a data issue. We’ll get some tips with our guest Jeremy Rossbach. Jeremy is Chief Technical Evangelist and Lead Product Market…

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#143 Вони вже серед нас | MCP Агенти | Kagent - Agent Framework for Kubernetes 19:04

2M ago19:04

19:04

https://youtu.be/NHgAttlTTgc Ми знайомимося з новим фреймворком #kagent від ⁨@soloio_inc⁩ . Kagent, створений спеціально для DevOps та платформ інженерів, дозволяє агентам AI працювати безпосередньо в кластерах Kubernetes для автоматизації, траблшутінгу та вирішення складних завдань, які я збираюся сьогодні йому поставити.…

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Ep. 52 - Keeping the Lights On at Visa: How to Engineer for Reliability at Scale - with Divya Veerapandian 37:24

2M ago37:24

37:24

How do you ensure reliability across hybrid infrastructure when the cloud half isn’t fully in your control? In this episode, host Elias Voelker talks with Divya Veerapandian, Senior Director for Infrastructure Reliability Engineering and Global Head of Infrastructure Network Services at Visa. From network automation and hybrid observability to AI-d…

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#142 KubeCon London 2025 | Kubernetes в епоху AI 26:05

2M ago26:05

26:05

https://youtu.be/mjOW4i0xGU0 В цьому епізоді ми розмірковуємо над Kubernetes в епоху AI на KubeCon London 2025. Чи прийшов час робити форк Kubernetes для AI. Чому Kubernetes не встигає за змінами, адже фундаментальні речі як залізо, нетворк, безпека та розподілення ресурсів роблять свою справу і магія тут не працює.…

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Accenture's Approach to AIOps & GenAI 17:26

2M ago17:26

17:26

Join Usman Sindhu as he sits down with Accenture's Bryan Locke to discuss the evolution of AIOps, the role of Generative AI in IT operations, and how Accenture is optimizing observability, automation, and cost efficiency for the future. See omnystudio.com/listener for privacy information.By ServiceNow Community Podcasts

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Tech Bytes: Get Data Center Automation as-a-Service with Nokia Event-Driven Automation (Sponsored) 17:35

2M ago17:35

17:35

Nokia Event-Driven Automation (EDA) is a modern infrastructure automation platform that combines speed with reliability and simplicity. It makes data center network automation more trustable and easier to use, from small edge clouds to the largest AI fabrics. Today on Tech Bytes, we talk with Sam Arora from Nokia for more details about some of... R…

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Bridging the Gap - How Accessibility and Usability Work Together 25:12

2M ago25:12

25:12

In this episode of ServiceNow's Now Insights podcast, host Bobby Brill delves into the realm of usability and accessibility in enterprise software with special guests Aileen Hackett, Director of Product Management for Accessibility at ServiceNow, and Pratik Contractor, Senior Manager of Product Management for Accessibility and Platform Experience. …

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Innovation with AI to drive a new era in operations 20:35

2M ago20:35

20:35

In today’s episode of the AIOps Corner podcast, Joe Winchester, IBM Z Senior Technical Staff Manager and Master Inventor, interviews Skyla Loomis, General Manager, IBM Z Software. The focus of the discussion today is on the importance of simplifying mainframe operations for clients. In addition to telling us about the new IBM Z Operations Unite rel…

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Tech Bytes: An Inside Look at the Wireshark Foundation (Sponsored) 16:56

2M ago16:56

16:56

Today on the Tech Bytes podcast we get a look at the inner workings of the Wireshark Foundation. Many already know what Wireshark is and can do for you. It’s a free, open-source, and widely used tool for packet and protocol analysis. But what does it take to keep Wireshark running, to update software and... Read more »…

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RaptorDB - Revolutionizing Data Platforms with Will Johnson 16:25

2M ago16:25

16:25

In this episode, we dive into RaptorDB with Will Johnson, VP of Data Platform Engineering at ServiceNow. Will shares his background and elaborates on RaptorDB's role in optimizing ServiceNow's data platform, including its unique hybrid transactional and analytical processing (HTAP) capabilities. The episode also covers the rollout process, customer…

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Ep. 51 - IT for Human Rights: Scaling Secure Infrastructure for a Global Nonprofit – with Lydia Nicola 45:36

2M ago45:36

45:36

For Lydia Nicola’s IT team, a security breach isn’t just a risk—it could mean life or death for the people they protect. In this episode, Elias Voelker speaks with Lydia Nicola, Head of IT Operations at Amnesty International, about the unique challenges of running IT for a global nonprofit. Lydia shares how her team secures infrastructure in politi…

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Leap into the automation future: How GenAI is enabling self-healing IT 16:27

2M ago16:27

16:27

In this episode, Usman Sindhu and Ram Devanathan unpack the power of GenAI-driven automation, explaining how AI can analyze historical incidents, cluster issues, and recommend optimized resolution workflows. Learn how enterprises are using AI-powered Learning-Enhanced Automation Playbooks (LEAP) to accelerate self-healing IT at scale. See omnystudi…

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Tech Bytes: How Fortinet Unified SASE Secures Hybrid Workers for Customer Liquid Networx (Sponsored) 18:29

2M ago18:29

18:29

Today on the Tech Bytes podcast, sponsored by Fortinet, we get a customer view of Fortinet’s SASE offering from Liquid Networx. Liquid Networx isn’t just a Fortinet customer; it also provides professional services for other customers of FortiSASE. We’ll talk about why Liquid Networx decided to adopt SASE, its evolution from on-prem to cloud-based s…

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ASDA's Digital Transformation & Retail Innovation with Rob Barnes 28:48

3M ago28:48

28:48

In this episode of the ServiceNow UK & I Executive Circle Podcast, host Kat Finch sits down with Rob Barnes, Chief Digital and Technology Officer at ASDA, for an insightful conversation about the retailer's ambitious digital transformation journey. Rob shares his experience transitioning from consultancy at Accenture to in-house roles at Marks & Sp…

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Banking on the Future: Tackling FinServ Challenges with a Modern Mainframe 40:22

3M ago40:22

40:22

Intellyx Principal Analyst and CTO Eric Newcomer leads a discussion with BMC Area Director Duncan Ash, BMC Sales Director Ted Bakon, and BMC Vice President of Solution Marketing Management Priya Doty, exploring the current trends, challenges, and transformations within the banking, financial services, and insurance (BFSI) industries. Key topics inc…

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Tech Bytes: Securing 5G Networks With Palo Alto Networks Prisma SASE (Sponsored) 15:13

3M ago15:13

15:13

Today on the Tech Bytes podcast we dive into 5G security with sponsor Palo Alto Networks. 5G services are being adopted worldwide for use cases such as IoT, connected vehicles, and AR and VR. At the same time, the number of threats against 5G is growing. We’ll talk about Palo Alto Networks Prisma SASE 5G,... Read more »…

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Insights on new game changing hybrid cloud tools within AIOps 20:56

3M ago20:56

20:56

In today’s episode of the AIOps Corner podcast, Joe Winchester, IBM Z Senior Technical Staff Manager and Master Inventor, interviews Andy Bradfield, Vice President IBM Z Hybrid Cloud Software. The focus of the discussion today includes Andy’s insights on game changing tools from IBM. Andy takes us on a journey from hybrid cloud to what’s in store f…

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ServiceNow's agentic AI framework explained: What you need to know 15:46

3M ago15:46

15:46

In this episode, we explore how ServiceNow’s Agentic AI / AI Agent framework is revolutionizing enterprise workflows. Joined by Victor Chen, Outbound Product Manager at ServiceNow, we dive into how AI agents leverage data, workflows, and automation to drive efficiency and productivity at scale. Lern more on https://www.servicenow.com See omnystudio…

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Understanding Accessibility Compliance with Alaina Beaver 29:17

3M ago29:17

29:17

Listen to this episode to learn about digital accessibility and compliance from ServiceNow's Global Head of Accessibility Customer Engagement, Alaina Beaver. She joins host Bobby Brill and they discuss conformance, legislation, and global standards in a clear and engaging way. You'll learn that accessibility is more than just following the rules. I…

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Tech Bytes: How Internet Synthetic Transactions Boost App Performance Visibility (Sponsored) 15:42

3M ago15:42

15:42

Today on the Tech Bytes podcast we talk about Internet Performance Monitoring, or IPM, with sponsor Catchpoint. Catchpoint provides visibility across the full Internet Stack to help you understand the performance of your SaaS and cloud apps, WAN and branch connections, and more. We’ll talk about how Catchpoint can enrich network monitoring with syn…

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The Game-Changing Benefits of AIOps for Modern Mainframe Operations 38:01

3M ago38:01

38:01

BMC Director of Product Management Alan Warhurst and Field Chief Technology Officer Jeremy Hamilton discuss the current state of AIOps, its evolution, and its impact on mainframe operations. They explore the challenges faced by operations teams and the transformative role of AIOps in managing data complexity, optimizing resource usage, and preparin…

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Customer Excellence in Action: Driving Value and Belonging at Scale 30:10

3M ago30:10

30:10

In this episode, we interview Tony Colon, Senior Vice President of Strategy and Product Customer Excellence at ServiceNow. Tony holds a Computer Science degree from Illinois Institute of Technology and a Master’s Degree from MIT Sloan and with over 20 years of experience, he has driven customer success and innovation, building four $100 million bus…

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Creating an agentic AI framework for observability 13:04

3M ago13:04

13:04

In this episode, we'll discuss the practical applications of Agentic AI in IT operations. You will learn how various observability AI agents can interact to solve specific use cases. Reach out to us if you have questions. See omnystudio.com/listener for privacy information.By ServiceNow Community Podcasts

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The Future is Hybrid: 2025 Predictions for GenAI and Mainframe Transformation 40:45

3M ago40:45

40:45

Led by Intellyx Director and Principal Analyst Jason English, BMC DevOps Evangelist Tony Anter, Principal Product Manager Liat Sokolov, and R &D Solutions Architect Anthony DiStauro discuss the evolving role of artificial intelligence in mainframe computing, focusing on how AI can enhance operations, improve performance management, and increase the…

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Creating Multimedia Content at Scale with AI 15:30

3M ago15:30

15:30

In this episode, ServiceNow’s multimedia team—Dana Haines, Macy Douglas, and Bobby Brill—discuss the process of creating high-quality video content for the company’s documentation site and YouTube channel. They explain how they use AI-powered tools like Gemini, Writer, and Well Said Labs to streamline their workflows and maintain a consistent tone …

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Episode 136: Future-Proofing IT Operations with AIOps and Automation 27:44

3M ago27:44

27:44

AIOps is revolutionizing IT operations, enabling businesses to manage infrastructure more efficiently than ever. In this episode, we explore how automation, AI, and machine learning are reshaping IT management—driving self-healing systems, autonomous operations, and proactive performance optimization. As organizations scale, ensuring resilience, mi…

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2 Master Inventors face off on the topic of Artificial Intelligence 19:35

4M ago19:35

19:35

In today’s episode of the AIOps Corner podcast, Joe Winchester, IBM Z Senior Technical Staff Manager and Master Inventor, interviews Martin Keen, Master Inventor at IBM and winner of the NC Inventor of the Year award with 400 patents. The focus of the discussion today is the topic of Artificial Intelligence (AI). They dive into Martin’s view on AI …

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Your Mainframe in an Era of Efficiency: What To Do When the Government Says "Modernize!" 27:54

4M ago27:54

27:54

HyperFRAME Research CEO and Principal Analyst Steven Dickens, BMC DevOps Evangelist Tony Anter, and BMC Lead Product Manager Mark Schettenhelm discuss the efficiency of government IT, particularly focusing on the mainframe. The conversation debunks common myths surrounding mainframe technology, highlights the importance choosing the right system fo…

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Episode 135: Unveiling the Hidden Threats in Hyperconnected Healthcare (A Cyber-Thriller's Take on IoMT Security) 19:31

4M ago19:31

19:31

In a world where hospitals rely on interconnected medical devices to save lives, there are continuous hidden vulnerabilities lurking beneath the surface. This podcast dives into the realities of IoMT security with John Chirillo, Principal Security Architect and author of the newly released novella Silent 1ntrusions, alongside cybersecurity expert R…

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Tech Bytes: Nokia Event-Driven Automation: Simple, Reliable Data Center Automation (Sponsored) 18:02

4M ago18:02

18:02

Nokia’s Event-Driven Automation, or EDA, is a network automation platform that aims to help network engineers achieve predictable, error-free operations so you can keep up with all the change tickets coming your way while ensuring the data center is reliable and performant. On today’s Tech Bytes podcast, sponsored by Nokia, we’ll talk about how EDA…

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Ep. 50 - Data Center Efficiency: Monitoring, AI, and Decarbonization - with Martin Casaulta & Martin Hirschvogel 45:03

4M ago45:03

45:03

How can you drive data center efficiency without compromising performance? In this episode, host Elias Voelker sits down with Martin Casaulta, Chief Technologist at Hewlett Packard Enterprise Switzerland, and Martin Hirschvogel, Chief Product Officer at Checkmk. They discuss data center efficiency—from traditional metrics like PUE to the impact of …

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Empathy in Action - Building Accessibility at ServiceNow 29:20

4M ago29:20

29:20

In this episode, Bobby Brill is joined by ServiceNow's Global Head of Accessibility Customer Engagement, Alaina Beaver and Accessibility Lead, Tony Morales to discuss accessibility at ServiceNow. They explore the concept of accessibility and its relationship to diversity, equity, and inclusion. Alaina shares her perspective on promoting accessibili…

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Making Workflows Better with Process Mining 34:54

4M ago34:54

34:54

In this episode, we interview Dan Grady, Director of Product Management, Process Mining at ServiceNow, and Damian Pascale, Senior Principal Product Manager at ServiceNow. Both guests bring over 25 years of experience in technology and have been instrumental in driving process mining innovations at ServiceNow. Dan and Damian break down how process m…

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Tech Bytes: When the Internet Is Your Network, Catchpoint IPM Provides Critical Visibility (Sponsored) 16:24

4M ago16:24

16:24

Today on the Tech Bytes podcast we dive into Digital Experience Monitoring and Internet Performance Monitoring with sponsor Catchpoint. As more users rely on SaaS and cloud for applications, the Internet has essentially become a business-critical network. But how can you, a network engineer, be expected to manage the Internet? Enter Internet Perfor…

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Simplify mainframe operations with observability, performance tuning and skills 20:22

4M ago20:22

20:22

In today’s episode of the AIOps Corner podcast, Joe Winchester, IBM Z Senior Technical Staff Manager and Master Inventor, interviews Sreekanth Ramakrishnan, Director AIOps on IBM Z. The focus of the discussion today is the simplification of mainframe operations. During their discussion Sreekanth takes the opportunity to encourage listeners to sign …