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The AC Service Tech Answers podcast is all about answering real HVAC/R related questions, asked by real HVAC/R technicians. Come join us as we tackle problems, questions, and troubleshooting in the world of Heating, Ventilation, Air Conditioning, and Refrigeration.
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HVAC 360

Matt Nelson : Mechanical Engineer & Building Commissioning Authority

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HVAC 360 is a podcast that covers the heating, ventilating, and air conditioning industry through the entire life cycle of a building. From building commissioning, engineering, and design, to construction, and of course operations and maintenance, I talk with and about the news, people, and products that are affecting our lives at a rapidly growing pace. Hosted on Acast. See acast.com/privacy for more information.
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The Air Conditioning Podcast

Brad & Shane Rawson

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We discuss all things Air Conditioning. The Hot topics and the Cold hard facts! Welcome to the Air Conditioning Podcast! First things first, we are by no means professional broadcasters (amateur at best in fact) and podcasting is a first for us so please excuse us for any clumsy technique :) This podcast is intended for general information only and will hopefully deliver unbiased content for the benefit of not only consumers looking to purchase or seeking general information about air condit ...
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In this short podcast episode, Bryan talks about crankcase heaters, including their different types, what they do, and when we need to use them. Crankcase heaters usually come in belly band varieties, but some can be inserted into the sump of the compressor. As their name suggests, crankcase heaters heat the crankcase when the compressor is off. Th…
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In this episode of the HVAC School podcast, Bryan welcomes back Jim to discuss the groundbreaking SureSwitch contactor technology from Copeland. This isn't just another incremental improvement - it's a complete reimagining of how contactors should work in modern HVAC systems. Jim brings his expertise and even demonstrates the technology with a spec…
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In this short podcast episode, Bryan goes through the process of testing and replacing a run capacitor. Run capacitors provide continuous phase-shifted current to the start winding, allowing the motor to run in the right direction and with the appropriate amount of torque. These capacitors are needed in most of the single-phase PSC motors we work w…
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In this comprehensive episode of the HVAC podcast, Bryan hosts an in-depth discussion about dehumidification technologies with two industry experts: David Schurk, National Sales Manager for Innovative Air Technologies, and Nikki Krueger from Santa Fe Products. The conversation explores the fundamental differences between compression refrigeration d…
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In this short podcast episode, Bryan talks about learning styles and gives some tips for "learning better" and getting more out of continuing education opportunities. The first step to getting more out of educational opportunities is to know your learning style. There are three main styles: visual, kinesthetic (hands-on), and auditory. Most tradesp…
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Sharon Goepferich from Cool Air Products joins the podcast to discuss cutting-edge capacitor technology and innovative HVAC solutions in an introduction to the Sigma capacitor. Sharon brings a decade of industry experience, having worked extensively with capacitors and HVAC components while traveling across the country to educate technicians and co…
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In this episode, Craig talks with Michael Cianfrocco from the HVAC Grapevine about the issues with biofilm growth, what it is, the concerns, and how to reduce the chance of it blocking the coil pan and condensate drain lines! Check out the HVAC Grapevine here: https://www.facebook.com/groups/thehvacgrapevine/info/?_rdr Be sure to check out other co…
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In this insightful episode of the HVAC School podcast, host Bryan sits down with Jennifer Butsch, Director of Regulatory Affairs at Copeland, to discuss the rapidly evolving regulatory environment affecting the HVAC industry. With eight years of experience at Copeland and a background spanning codes, standards, and regulatory affairs, Jennifer prov…
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In this short podcast episode, Bryan walks through some common thermostatic expansion valve (TXV) troubleshooting scenarios. Many of the same principles apply to troubleshooting electronic expansion valves (EEVs). These dynamic metering devices maintain a constant superheat. Troubleshooting does NOT start and end with the TXV. First, you need to in…
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In this episode of the HVAC School podcast, host Bryan Orr and guest Ty Branaman have an in-depth, hands-on conversation about the philosophy, structure, and impact of GRIT Camps—workshops designed to introduce kids to the trades through immersive, practical experiences. The episode opens with reflections on a recent successful GRIT Camp in New Jer…
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In the third mailbag episode of season two, Kenny Chapman and Chris Crew take on audience questions focusing on customers—how to handle them, serve them, and keep your sanity in the process. They break down what to say during a follow-up, how to deal with refund requests, and why the “customer is always right” mindset might be holding you back. Tun…
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In this short podcast episode, Bryan talks about band-aids, hacks, and ethics. He explores ethical "band-aid" solutions and how to charge for them. He also covers the difference between patching up equipment ethically and unethical repairs. Temporary fixes and ugly permanent fixes fall into the ethical gray area for a lot of people, especially if t…
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In this episode, Bryan and Roman dive deep into the world of Variable Refrigerant Flow (VRF) systems, focusing on the persistent issue of compressor failures. VRF technology has evolved, and it has seen a major rise in the North American market since the early 2010s. Roman shares his passion for VRF, tracing its origins back to 1982 and explaining …
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Kenny Chapman and Chris Crew sit down with Kelton Balka, owner of Tennessee Standard and a fifth-generation plumber. Kelton shares how taking care of your team isn’t just the right thing to do—it’s the smartest business move you can make. From scaling his plumbing company to over $1 million in monthly revenue and building a culture where people don…
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In this short podcast episode, Bryan talks about some no-serve situations he's encountered as a technician and HVAC business owner. He also talks about situations that may be unpleasant but aren't quite no-serve situations. Some common and obvious no-serve situations are when a client threatens a technician, especially with lawsuits, bad reviews, o…
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In this informative HVAC podcast episode, Bryan and Bert dive deep into the complex world of locked and internal overload compressors, focusing specifically on single-phase residential units. The discussion begins with Bert explaining one of the most common challenges technicians face: diagnosing a locked compressor. He describes how compressors th…
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In this episode, Craig talks with Zachary Ortwine from Southeast Clean Air Solutions about duct cleaning, applications, & duct replacement! They discuss a wide variety of factors in the duct cleaning industry, from things like common contaminants found in residential systems, when or when not to clean, & best practices when approaching a duct syste…
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Kenny Chapman and Chris Crew discuss why efficiency is the key to running a profitable business—and how to actually build it into your daily operations. They break down the biggest mistakes contractors make when trying to run lean businesses, the overlooked habits that drain time and money, and how to train your team to think and act with efficienc…
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In this short podcast episode, Bryan covers some unique electrical cases: when 0v isn't safe. When you measure voltage, you're finding out the electrical potential between two points. Just because there is 0v between one point and another doesn't mean there will be 0v between those points and other points. Non-contact voltage detectors are good too…
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In this episode, Bryan and Bert dive into the often misunderstood world of compressor testing, focusing on common mistakes technicians make when using ohmmeters, compressor testers, and megohm meters. The conversation highlights how diagnostic errors can lead to unnecessarily condemned compressors and wasted time and resources. The hosts begin by d…
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Kenny Chapman and Chris Crew discuss why pricing is one of the most powerful—and misunderstood—drivers of profitability in home service businesses. They break down common pricing mistakes, the importance of price integrity, and why efficiency, experience, and knowing your true costs all play a role in sustainable success. Tune in to learn how to sh…
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In this short podcast episode, Bryan talks about what the ambient rating means on a motor. These ratings can be found on both condensing fan motors and blower motors. They have Cs in their rating, which represents the maximum ambient temperature the motor can handle in degrees Celsius (like 40C or 60C). Heat and overvoltage kill motors, and motors …
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In this episode of the HVAC School podcast, host Bryan discusses superheat with guest JD, who recently co-authored an article on the topic with Ty Branaman. The conversation explores the often misunderstood concept of superheat, its importance in HVAC diagnostics, and common misconceptions technicians have when measuring and interpreting it. Bryan …
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Kenny Chapman and Chris Crew discuss profitability and why it should be the driving force behind every decision you make in business. They break down the hidden costs that sneak into your operation, why most contractors misunderstand their income statements, and how fixing—not cutting—expenses is the smarter play. By the end, you’ll walk away with …
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In this short podcast, Bryan talks about how to deal with too much at work and in life. He gives some practical tips to help you when you feel overwhelmed. One of the best ways to get ahead is to wake up early, exercise, get sunlight, stay hydrated, eat healthy, and get enough sleep. Taking care of yourself and giving yourself ample opportunities t…
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Bryan from HVAC School interviews JD Kelly, known as "student of HVAC" on Instagram, about Delta T measurements in HVAC systems. This episode dives into the fundamentals of Delta T, common misconceptions, and proper measurement techniques. JD explains that Delta T is simply a temperature difference between two points of the same medium, which is of…
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Kenny Chapman and Chris Crew answer some audience questions in the second mailbag episode of this season. They break down why the HVAC industry is one of the most reliable spaces to build in, what to watch out for when buying a business, and why doing the basics still solves 90% of your problems. By the end, you’ll walk away with sharper instincts,…
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In this short podcast episode, Bryan talks about fire sprinklers and how to avoid setting them off on job sites. Fire sprinklers have an element in the center that expands when exposed to heat (like a TXV sensing bulb) and breaks the glass. When the glass breaks, the fire sprinkler starts pouring out water. In some cases, fire sprinklers are linked…
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In this engaging session, David Richardson breaks down the concept of high-performance HVAC, offering a clear roadmap for industry professionals looking to elevate their craft. Richardson argues that the HVAC industry has long been focused on equipment rather than complete systems, leading to widespread inefficiencies. The average system delivers o…
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In this episode of the HVAC School Podcast, host Bryan sits down with Phil, the executive electrical team leader at Kalos who has transitioned into the world of estimating. Phil shares his extensive background in electrical work dating back to 1994, from his high school electrical elective to running his own business for eight years before joining …
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Kenny Chapman and Chris Crew sit down with Stephen Christopher of Wit Digital, an innovative marketing agency for any home service business. They break down the real reasons marketing efforts often fall flat in the home service business space. The trio emphasizes that success isn’t about chasing more leads or shiny marketing tactics—it’s about emot…
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In this short podcast, Bryan answers a listener-submitted question about Nylog, oil, and where you put them when you're making flares. Nylog is a thickened refrigerant oil (which is either POE for Nylog Blue or mineral oil for Nylog Red), and it's miscible with the refrigerant and moves with it through the circuit. You don't want to put excess Nylo…
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In this episode of the HVAC School podcast, Bryan and Jim discuss strategies for growing an HVAC business, focusing on the importance of maintenance contracts, consistent service, and effective branding. Drawing from Jim's 15 years of experience running a successful HVAC company in California, they explore how maintenance contracts not only provide…
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In this episode, Craig talks with Viega during the AHR Expo! They cover the new products Viega is specializing in like theeir Pro-Press Fittings. Learn more about Viega here: https://www.viega.us/en/resources.html Be sure to check out other content and resources here! Our Newest Book!: https://amzn.to/4aw2OOd Check out our website at https://www.ac…
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Direct mail isn’t dead—and it won’t die until mailboxes die. Kenny Chapman and Chris Crew break down why direct mail still works and how to get the most out of it in the digital age. They discuss how to craft high-impact direct mail, ways to write an opening line that keeps readers hooked, how to keep your mail out of the trash, and the creative st…
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In this short podcast episode, Bryan answers a listener-submitted question about oversized evaporator coils, particularly when they're half a ton or a full ton larger than the condenser. The expanded performance data contains the information that'll tell you whether the coil is right for the system. However, when it comes to the specific issue of o…
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In this episode of the HVAC School podcast, host Bryan sits down with building science expert Allison Bailes to dive deep into the world of Energy Recovery Ventilators (ERVs). The conversation explores the critical role of ventilation in modern homes, highlighting how ERVs have become an essential component of maintaining indoor air quality and ene…
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Social media marketing is one of the most valuable tools for home service businesses – but only if done right. Kenny Chapman and Chris Crew break down how contractors can use social media to build trust, attract customers, and grow their brand and business without feeling overwhelmed. From choosing the right platforms to creating engaging content (…
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In this short podcast episode, Bryan answers a listener-submitted question asking whether you can use another surge protector at the disconnect panel with an ICM 493 already in place. Using multiple surge protectors in the configuration described does NOT count as daisy-chaining. Surge protectors with MOVs (metal oxide varistors) shunt current from…
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In this podcast episode, HVAC professionals Chris Hughes and Adam Mufich discuss the intricate challenges technicians face when commissioning modern inverter-based heating and cooling systems. Unlike traditional single-stage or two-stage HVAC equipment, inverter systems introduce a new level of complexity that can leave even experienced technicians…
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Kenny Chapman and Chris Crew talk about all things business reviews. They share compelling statistics about the role reviews play in the purchasing process, how to handle negative reviews, and how your online presence can either multiply or diminish the effectiveness of your marketing dollars. You’ll hear the 4-step process Chris uses to approach o…
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In this short podcast episode, Roman Baugh takes over the HVAC School podcast to answer a listener-submitted question about VRF (or VRV) system evacuation. Evacuation is a critical step of making repairs on VRF systems, which are very diverse and versatile but require a high level of understanding. VRF systems have multiple indoor units per outdoor…
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This podcast episode is of Bryan's session from the HVAC School Symposium, "10 Things I've Learned in the Last 10 Years." Delivered as HVAC School approaches its 10-year milestone and Kalos hits 20 years, Bryan blends technical know-how with personal stories, revealing how his “expertise” is a product of constant learning—often from the very audien…
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In this episode, Craig talks with Kevin Hart from Haven IAQ (Indoor Air Quailty) ! They discuss indoor air quality, central air controls, factors affecting a technician's health they might not be aware of, and more! Learn more about Haven here: https://haveniaq.com/our-team/ Be sure to check out other content and resources here! Our Newest Book!: h…
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This episode is a mailbag episode in which Kenny Chapman and Chris Crew tackle a couple of crucial questions from audience members. From the biggest concern that keeps them up at night to the #1 cause of business failures and increasing credit card transaction fees. You’ll hear Kenny and Chris shed some light on these important issues, some of whic…
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In this short podcast episode, Bryan answers a listener-submitted question about using R-290 as a drop-in refrigerant for R-22 systems. It is NOT safe to use R-290 as a drop-in, but there are some similar properties between the two and some interesting thought experiments within this topic. R-290 is propane, a hydrocarbon that belongs to the family…
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In this episode of the HVAC School Podcast, host Bryan welcomes Jeff from Copeland to discuss the critical topic of flooding and slugging in compressors. Jeff, calling in from frigid Minnesota (at negative 19°F), explains the differences between these harmful conditions and how they can damage compressor systems. The conversation begins by differen…
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Kenny Chapman and Chris Chrew welcome Darrell Boyd and Aaron Hagan from Mid-America Mister Sparky! They take back the curtain on Mister Sparky’s winning strategy for sales success – including the key role of company culture, the power of grit, and intentionality around sales. You’ll hear more about avoiding the top-line sales intoxication trap, the…
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In this short podcast episode, Bryan answers a listener-submitted question: what is the best brand of equipment for residential new construction? A lot of people have their own personal preferences when it comes to brands, whether that's with equipment, tools, or even cars. However, when it comes to HVAC equipment, there are a lot of factors that c…
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Join Bryan Orr and Furman Haynes from WorkHero for a great discussion about how to keep HVAC local and help more small owners succeed. Live from AHR Expo 2025, we get to hear from one of the founders of an exciting new company that is offering expert office management that small HVAC business owners can afford. Bryan also talks with Furman about a …
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