Coast 2 Coast Pest Talk is a podcast dedicated to encouraging and building up owners and managers of small to medium sized pest control companies across America.
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Episode 52 - Phil Cooper talks hiring, culture, and leadership development
55:33
55:33
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55:33In this episode we sit down and chat with Phil Cooper, industry expert and consultant about raising up leaders, hiring the right people, and building excellent team cultures. Don't forget to join our Coast 2 Coast Linkedin group. Also please leave us a review here so we can continue to grow and serve our industry. Coast 2 Coast Linkedin Group: http…
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Episode 51 - AVOCA AI Phone Assistants with Ka Tau
45:50
45:50
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45:50In this episode we interview Ka Tau with AVOCA and discuss his AI-powered phone solutions to help support your office team. Don't forget to join our Coast 2 Coast Linkedin group. Also please leave us a review here so we can continue to grow and serve our industry. Coast 2 Coast Linkedin Group: https://www.linkedin.com/groups/14275713/ Andy Sanefski…
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Episode 50 - Who needs a BCE? With Adam Holt from Name Dat Bug Consulting
31:21
31:21
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31:21In this episode we chat with Adam Holt, owner of Name Dat Bug Consulting services about the benefits of having a BCE on staff or on retainer. Don't forget to join our Coast 2 Coast Linkedin group. Also please leave us a review here so we can continue to grow and serve our industry. Coast 2 Coast Linkedin Group: https://www.linkedin.com/groups/14275…
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In this episode we have Marcus Scruggs onto the show again to give his take on the question of "Do office or technical team members have a more difficult job?". Don't forget to join our Coast 2 Coast Linkedin group. Also please leave us a review here so we can continue to grow and serve our industry. Coast 2 Coast Linkedin Group: https://www.linked…
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Episode 48 - Wyatt Chambers with SWARM Pest Control Marketing
49:08
49:08
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49:08In this week's episode we have on a special guest, Wyatt Chambers, owner of SWARM Pest Control Marketing. We discuss some practical ways that small business owners can leverage google and other marketing avenues to bring in leads and grow their companies. Don't forget to join our Coast 2 Coast Linkedin group. Also please leave us a review here so w…
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Episode 47 - Office staff vs. Field Staff
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49:07
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49:07In this week's episode Andy, Holly, and Gabe discuss some of the drama that can happen between office and field staff and how to sort through and lead your teams well despite them holding very different roles within the company. Don't forget to join our Coast 2 Coast Linkedin group. Also please leave us a review here so we can continue to grow and …
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In this episode Andy and Gabe discuss more on core values and some practical tips for figuring out what yours might be. Don't forget to join our Coast 2 Coast Linkedin group. Also please leave us a review here so we can continue to grow and serve our industry. Coast 2 Coast Linkedin Group: https://www.linkedin.com/groups/14275713/ Andy Sanefski: ht…
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Episode 45 - Hiring your first technician with Dan Latini
1:04:48
1:04:48
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1:04:48In this episode we meet with Dan Latini, owner of Who Can Dan Can pest control. We discuss the joys and trials of starting a small business and some difficulties of hiring that first technician. Don't forget to join our Coast 2 Coast Linkedin group. Also please leave us a review here so we can continue to grow and serve our industry. Coast 2 Coast …
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In this episode Andy and Gabe chat through what "core values" many companies actually have, and how to figure out what yours are. Don't forget to join our Coast 2 Coast Linkedin group. Also please leave us a review here so we can continue to grow and serve our industry. Coast 2 Coast Linkedin Group: https://www.linkedin.com/groups/14275713/ Andy Sa…
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Episode 43 - Losing a $7K project, and dealing with difficult Clients
26:31
26:31
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26:31In this episode we discuss the $7,000 job that Gabe lost, and how to deal with difficult clients (including when to drop them!) Don't forget to join our Coast 2 Coast Linkedin group. Also please leave us a review here so we can continue to grow and serve our industry. Coast 2 Coast Linkedin Group: https://www.linkedin.com/groups/14275713/ Andy Sane…
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Episode 42 - Company Culture Overhaul with Pete Schopen
52:25
52:25
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52:25In today's episode we talk with Pete Schopen, past owner of Schopen Pest Solutions and current owner of RV There Yet Pest Consulting. Pete, Andy, and Gabe discuss all things company culture, and chat through core values and how leadership development is a vital aspect of company growth. Don't forget to join our Coast 2 Coast Linkedin group. Also pl…
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In today's episode we discuss some interesting key performance indicators of a strong company culture. Don't forget to join our Coast 2 Coast Linkedin group. Also please leave us a review here so we can continue to grow and serve our industry. Coast 2 Coast Linkedin Group: https://www.linkedin.com/groups/14275713/ Andy Sanefski: https://www.linkedi…
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In this episode we discuss some tips for managing your financials from understanding cash flow health, to projecting out your sales. Don't forget to join our Coast 2 Coast Linkedin group. Also please leave us a review here so we can continue to grow and serve our industry. Coast 2 Coast Linkedin Group: https://www.linkedin.com/groups/14275713/ Andy…
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How do you scale a pest control business? How do you transition from running a route to leading a team? What are some of the difficulties involved? What are some of the pitfalls? What are some of the blessings? Andy and Gabe discuss this and more in today's episode. Don't forget to join our Coast 2 Coast Linkedin group. Also please leave us a revie…
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Episode 38 - Behavioral Resistance with Alex Wade (Part 2/2)
37:30
37:30
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37:30In this episode we continue our conversation with Alex Wade about behavioral resistance. Tune in for some great insights!! Don't forget to join our Coast 2 Coast Linkedin group. Also please leave us a review here so we can continue to grow and serve our industry. Coast 2 Coast Linkedin Group: https://www.linkedin.com/groups/14275713/ Andy Sanefski:…
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Episode 37 - Behavioral Resistance with Alex Wade (Part 1/2)
39:37
39:37
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39:37In this episode we chat with Alex Wade about behavioral resistance. Listen in for some great insights! Don't forget to join our Coast 2 Coast Linkedin group. Also please leave us a review here so we can continue to grow and serve our industry. Coast 2 Coast Linkedin Group: https://www.linkedin.com/groups/14275713/ Andy Sanefski: https://www.linkedi…
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Episode 36 - Learning from large companies
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24:31
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24:31In this episode Gabe writes a love letter to Orkin, and we discuss the importance of staying humble and learning from those around you, including the big guys. Don't forget to join our Coast 2 Coast Linkedin group. Also please leave us a review here so we can continue to grow and serve our industry. Coast 2 Coast Linkedin Group: https://www.linkedi…
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Episode 35 - Holly and Samantha take over the podcast to discuss vulnerability
37:56
37:56
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37:56In this episode Coast 2 Coast Pest Talk is taken over by Holly and Samantha as they discuss the importance of vulnerability in the workplace. Don't forget to join our Coast 2 Coast Linkedin group. Also please leave us a review here so we can continue to grow and serve our industry. Coast 2 Coast Linkedin Group: https://www.linkedin.com/groups/14275…
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Episode 34 - Working ON the business not in it
36:59
36:59
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36:59Andy and Gabe are back in the studio to discuss the importance of working on your business and not simply working in it. Don't forget to join our Coast 2 Coast Linkedin group. Also please leave us a review here so we can continue to grow and serve our industry. Coast 2 Coast Linkedin Group: https://www.linkedin.com/groups/14275713/ Andy Sanefski: h…
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Episode 33 - Bookkeeping and financials with Holly Sanefski
35:40
35:40
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35:40In this episode Gabe chats with Holly about the importance of bookkeeping and tracking your financials. We discuss what happens when you DON'T know your numbers, and some of the reasons why you should know them. Don't forget to join our Coast 2 Coast Linkedin group. Also please leave us a review here so we can continue to grow and serve our industr…
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Episode 32 - Q&A with Foster Brusca about pest control sales
24:55
24:55
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24:55In this episode Andy and Gabe ask Foster Brusca with The Pest Posse some rapid-fire questions about doing sales in the pest control industry. Don't forget to join our Coast 2 Coast Linkedin group. Also please leave us a review here so we can continue to grow and serve our industry. Coast 2 Coast Linkedin Group: https://www.linkedin.com/groups/14275…
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Episode 31 - Fundamentals of pest control sales with Foster Brusca
33:10
33:10
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33:10In this week's episode we have a fantastic conversation with Foster Brusca at The Pest Posse TV about his 3 decades+ of experience in the pest control industry including recently publishing a book called: Fundamentals of Pest Control Sales. Don't forget to join our Coast 2 Coast Linkedin group. Also please leave us a review here so we can continue …
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Episode 30 - Scaling your pest control business
25:38
25:38
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25:38In this episode Andy and Gabe discuss a recent Linkedin post about some of the differences between small and large companies. Some of the pros and cons of scaling a company, and why Gabe is apparently selling his company to Orkin. Don't forget to join our Coast 2 Coast Linkedin group. Also please leave us a review here so we can continue to grow an…
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Episode 29 - Pest Startups: Marcus Richardson with Finally Pest Control
31:35
31:35
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31:35In this episode we talk with the amazing Marcus Richardson with Finally Pest Control about his experience starting up his business 10 years ago, and how they've grown since then. Marcus tells us about his experience doing pest control in a prison, and other great stories. Don't forget to join our Coast 2 Coast Linkedin group. Also please leave us a…
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Episode 28 - Pest Startups: Joseph Nguyen with Habitat Pest Solutions
21:12
21:12
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21:12In this episode Andy and Gabe interview Joseph Nguyen, owner of Habitat Pest Solutions in Ramsey, Minnesota about starting his business last year. Don't forget to join our Coast 2 Coast Linkedin group. Also please leave us a review here so we can continue to grow and serve our industry. Coast 2 Coast Linkedin Group: https://www.linkedin.com/groups/…
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Episode 27 - Hood River Pest Conference Review
19:46
19:46
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19:46In this episode we discuss the Pacific Northwest Pest Management Conference which Gabe recently attended. Don't forget to join our Coast 2 Coast Linkedin group. Also please leave us a review here so we can continue to grow and serve our industry. Coast 2 Coast Linkedin Group: https://www.linkedin.com/groups/14275713/ Andy Sanefski: https://www.link…
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Episode 26 - Pest Startups: Dan "The Bug Man" Latini
43:25
43:25
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43:25In this episode we chat with Dan Latini, also know as "Dan the Bug Man", about his new pest control start up in the New Jersey area. Don't forget to join our Coast 2 Coast Linkedin group. Also please leave us a review here so we can continue to grow and serve our industry. Coast 2 Coast Linkedin Group: https://www.linkedin.com/groups/14275713/ Andy…
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Episode 25 - Safe Schools IPM with Chris Stankiewicz
36:16
36:16
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36:16In this week's episode Andy and Gabe talk with Chris Stankiewicz with Safe Schools IPM about the benefits of choosing a niche in your market. Don't forget to join our Coast 2 Coast Linkedin group. Also please leave us a review here so we can continue to grow and serve our industry. Coast 2 Coast Linkedin Group: https://www.linkedin.com/groups/14275…
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Episode 24 - Pest Startups: Our interview with Zach at Bugsy Pest Solutions
41:58
41:58
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41:58Zach shares his journey going from the military to pest control including his recent launch of his own pest control company: Bugsy Pest Solutions. Zach refers to his company as "the special forces" of pest control. Don't forget to join our Coast 2 Coast Linkedin group. Also please leave us a review here so we can continue to grow and serve our indu…
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Episode 23 - A pesticide search engine (With guest Siavash Taravati)
56:12
56:12
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56:12In this episode we interview Siavash Taravati with Pomerix Pest Solutions about his pesticide search engine called Pomerix which makes it easier to look up pesticides by name, active ingredient, etc. Don't forget to join our Coast 2 Coast Linkedin group. Also please leave us a review here so we can continue to grow and serve our industry. Coast 2 C…
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Episode 22 - Digital Pest Control Technology (Featuring Alex Wade)
1:07:29
1:07:29
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1:07:29In this week's episode we have a fantastic conversation with Alex Wade about the future of digital pest control in it's various forms. We discuss some of the strengths and weaknesses of different digital systems. Don't forget to join our Coast 2 Coast Linkedin group. Also please leave us a review here so we can continue to grow and serve our indust…
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Episode 21 - Social media strategies for pest control (featuring Adam Holt)
42:57
42:57
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42:57In this episode we have a conversation with Adam Holt regarding how to use social media to increase brand awareness and get your company more visibility. Don't forget to join our Coast 2 Coast Linkedin group. Also please leave us a review here so we can continue to grow and serve our industry. Coast 2 Coast Linkedin Group: https://www.linkedin.com/…
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In this episode Andy and Gabe discuss how to go about servicing multi-unit buildings in an effective manner, along with some of the pitfalls that are easy to fall into. Don't forget to join our Coast 2 Coast Linkedin group: https://www.linkedin.com/groups/14275713/ Don't forget to join our Coast 2 Coast Linkedin group. Also please leave us a review…
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In this episode we discuss burnout, what causes it, as well as some tips for avoiding it. Don't forget to join our Coast 2 Coast Linkedin group. Also please leave us a review here so we can continue to grow and serve our industry. Coast 2 Coast Linkedin Group: https://www.linkedin.com/groups/14275713/ Andy Sanefski: https://www.linkedin.com/in/andr…
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In this week's episode Andy and Gabe discuss some ideas for interviewing new team members, how to avoid breaking too many hiring laws, and how to really get below the surface with candidates to see if they would be a good fit for your team. Don't forget to join our Coast 2 Coast Linkedin group. Also please leave us a review here so we can continue …
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How do you perform helpful team meetings? What you include? What do you exclude? Don't forget to join our Coast 2 Coast Linkedin group. Also please leave us a review here so we can continue to grow and serve our industry. Coast 2 Coast Linkedin Group: https://www.linkedin.com/groups/14275713/ Andy Sanefski: https://www.linkedin.com/in/andrew-sanefs…
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Should you let your techs take their trucks home or should you have them bring the trucks back to the office? Andy and I discuss some of the pros and cons of each. Don't forget to join our Coast 2 Coast Linkedin group. Also please leave us a review here so we can continue to grow and serve our industry. Coast 2 Coast Linkedin Group: https://www.lin…
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In this episode we discuss the implications for managing the morale of yourself and your team. How morale differs based on the team members' objectives and company vision, and some practical tips for keeping team morale high. Don't forget to join our Coast 2 Coast Linkedin group. Also please leave us a review here so we can continue to grow and ser…
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In this episode we discuss the use of new technologies in the pest control industry and whether or not they truly serve the customer, the operations team, or simply a corporation's bottom line. Don't forget to join our Coast 2 Coast Linkedin group. Also please leave us a review here so we can continue to grow and serve our industry. Coast 2 Coast L…
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Welcome to Season 2!! In this episode we discuss the PMP survey regarding acquisitions and some of the surprising results we found in the data. Don't forget to join our Coast 2 Coast Linkedin group. Also please leave us a review here so we can continue to grow and serve our industry. Coast 2 Coast Linkedin Group: https://www.linkedin.com/groups/142…
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Episode 12 - Emotional fallout of staffing changes
35:04
35:04
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35:04Staffing changes are always difficult. Whether a team member quits, moves on, or is fired - dealing with the emotional journey as a small business owner is never fun. We discuss some of the fears and thoughts involved in that process in this week's episode. Don't forget to join our Coast 2 Coast Linkedin group. Also please leave us a review here so…
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What do you do with those "trouble customers" or as Andy calls them "Red Marbles"? How to curate your customer list so you are only servicing the type of customers that you want to service? Don't forget to join our Coast 2 Coast Linkedin group. Also please leave us a review here so we can continue to grow and serve our industry. Coast 2 Coast Linke…
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Episode 10 - Compensation & Incentive Plans
30:19
30:19
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30:19What is the best way to pay your team? Are incentive plans helpful? What are some of the pitfalls of various incentive plans? Don't forget to join our Coast 2 Coast Linkedin group. Also please leave us a review here so we can continue to grow and serve our industry. Coast 2 Coast Linkedin Group: https://www.linkedin.com/groups/14275713/ Andy Sanefs…
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Episode 09 - The Secret Weapon of Small Businesses
27:19
27:19
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27:19What is something that small businesses have which gives them a competitive edge against larger companies? We call it the principal of "inverse scale". As it turns out, being small can actually give you a structural advantage. Listen to today's episode to hear why. Don't forget to join our Coast 2 Coast Linkedin group. Also please leave us a review…
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Is it okay to for your business to ebb and flow? Is it okay to plateau at certain points? How do you manage growth with not dropping the ball in personal commitments (marriage, children, friendships)? Don't forget to join our Coast 2 Coast Linkedin group. Also please leave us a review here so we can continue to grow and serve our industry. Coast 2 …
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Episode 07 - Professional Distance Part 2
30:17
30:17
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30:17Andy and Gabe continue their conversation regarding professional distance. Don't forget to join our Coast 2 Coast Linkedin group. Also please leave us a review here so we can continue to grow and serve our industry. Coast 2 Coast Linkedin Group: https://www.linkedin.com/groups/14275713/ Andy Sanefski: https://www.linkedin.com/in/andrew-sanefski-373…
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What is professional distance? Are you able to be authentic at work? How do you cultivate good boundaries for your team without being too rigid? Don't forget to join our Coast 2 Coast Linkedin group. Also please leave us a review here so we can continue to grow and serve our industry. Coast 2 Coast Linkedin Group: https://www.linkedin.com/groups/14…
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In this episode Andy and Gabe discuss recruiting. We look over a few common recruitment strategies, why your job ad might not be working as well as you'd like, and how to rethink hiring ads from the ground up. Don't forget to join our Coast 2 Coast Linkedin group. Also please leave us a review here so we can continue to grow and serve our industry.…
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Episode 04 - State of the pest control industry 2023
12:55
12:55
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12:55In this episode Andy and Gabe discuss the state of the pest control industry in 2023. Many companies have been acquired - independent small operators are becoming increasingly a smaller and smaller percentage of the industry. How should independent operators act going forward considering these facts? Don't forget to join our Coast 2 Coast Linkedin …
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Episode #03 - How to deal with fear in business
44:28
44:28
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44:28In this episode of Coast 2 Coast Pest Talk Andy and Gabe discuss how to deal with fear in business, how to identify the root of fear, how to move past it, and how to manage fear in your team. Don't forget to join our Coast 2 Coast Linkedin group. Also please leave us a review here so we can continue to grow and serve our industry. Coast 2 Coast Lin…
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