The business of providing professional advice is changing. Today, anyone can go online and access a wealth of information about any topic, from legal and medical advice to financial planning and accounting suggestions. This blog is designed to offer ideas, guidance, and perspectives on how to effectively navigate a perpetually shifting professional landscape, with a unique focus on the legal industry and the technology that is driving its evolution.
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Ari Kaplan Podcasts
The AI in Action series of The Alldus Podcast breaks down the hype and explores the impact that Data Science, Machine Learning and Artificial Intelligence are making on our everyday lives. Powered by Alldus International, the premium AI Workforce Solutions, our goal is to share with you the insights of technologists and data science enthusiasts to showcase the excellent work that is being done within AI across the world.
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A podcast about data innovation, regulations and data privacy. We will bring you exciting and inspiring stories from the frontiers of data and privacy management. Think AI, fairness, privacy-compliance, synthetic data, data literacy, and more. Hosted by Alexandra Ebert, MOSTLY AI's Chief AI & Data Democratization Officer. If you have any suggestions or questions, send a voice recording or an email to [email protected]!
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Jon and Chris get a film education, one filmmaker at a time. Each month, we pick a famous filmmaker and watch every film that he or she wrote and directed. Then, we research the filmmaker’s history and critical assessments of the work. Finally, we talk about the films, consistent themes throughout, and answer definitively: Are they an auteur and do we like them?
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E552 'Navigating the Intersection of Sports, Data and AI' with Databricks' Ari Kaplan
28:34
28:34
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28:34Today's guest is Ari Kaplan, Head of Evangelism at Databricks. Founded in 2013, Databricks democratizes insights to everyone in an organization. Their Data Intelligence Platform provides a unified foundation for all data and governance, combined with AI models tuned to an organization’s unique characteristics. Now, anyone in an organization can ben…
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ServiceNow Series E203: ' Revolutionizing User Experience on ServiceNow' with Intellective's Ritesh Dalal
17:18
17:18
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17:18Today's guest is Ritesh Dalal, Founder and CEO at Intellective. Founded in 2016, Intellective are a global ServiceNow partner organization comprised of specialized, experienced and result-oriented professionals that have one common purpose: build delightful products that wow users. Using certified product offerings and deep expertise in Employee Ex…
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*Special Episode* Featuring Caroline Hill, Editor-in-Chief of Legal IT Insider, on Charting Change in Legal Ep 42
29:43
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29:43In this 42nd episode of Charting Change in Legal, Caroline Hill, Editor and Publisher of Legal IT Insider, and I discussed the mid-year recap, selecting the proper AI tool, merger mania, and creating a competitive advantage in legal.By Ari Kaplan
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I spoke with Professor Richard Susskind CBE KC (Hon), President of the Society for Computers and Law and author of many notable books, including his most recent publication, How to Think About AI - A Guide for the Perplexed. We discussed strategies for balancing the benefits and risks of artificial intelligence, how technology can help legal profes…
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How Generative AI is Affecting the Demand for Legal Services and the Need for AI Fluency
11:19
11:19
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11:19I spoke with Subroto Mukerji, the CEO of Integreon, an alternative legal and global managed services provider. We discussed how generative AI is affecting the demand for legal services, the value of “AI fluency” in the legal field, and how the legal operations discipline is evolving as generative AI becomes increasingly embedded in legal workflows.…
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Women in ServiceNow Series E11: Annemarie Sint Jago, ServiceNow ESX Lead Europe & Business Accelerator at Fujitsu
30:29
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30:29Today's guest is Annemarie Sint Jago, ServiceNow ESX Lead Europe & Business Accelerator at Fujitsu. Founded in 1935, the Fujitsu Group has operations in different regions around the world and provides digital services globally. The company have built large-scale, cutting-edge systems that leverage their advanced technologies and extensive track rec…
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How Digital Transformation is Reshaping Legal Marketing in 2025
11:19
11:19
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11:19I spoke with Sonya Palmer, the Senior Vice President of Operations at Rankings.io, a marketing company for lawyers. We discussed how digital transformation is reshaping legal marketing in 2025, the types of marketing law firms should prioritize to stay competitive, and the key elements of a strong legal brand.…
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How Legal Professionals Can Articulate Their Value in an Era of Agentic AI and Automation
17:35
17:35
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17:35I spoke with Bjarne Tellmann, the founder of FjordStream Advisors, a boutique consultancy that provides advisory services and executive coaching to the legal industry. We discussed the most valuable areas of digital transformation for a law firm, how to build teams that will drive a legal organization into the future, and how legal professionals ca…
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The Benefits of Leveraging Client Intelligence
9:50
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9:50I spoke with Andy Seavers, the Co-Founder and CEO of Case Status, a client engagement platform focused on connecting consumer law firms with their clients. We discussed the importance of a new approach to client engagement for modern law firms, the ethical challenges associated with deploying legal technology, and how AI and data analytics are resh…
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Women in ServiceNow Series E10: Trinh Nguyen, Product Owner of ServiceNow at Okta
22:19
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22:19Today's guest is Trinh Nguyen, Product Owner of ServiceNow at Okta. Founded in 2009, Okta is the leading independent identity management partner. Driven by a vision to empower everyone to safely use any technology, Okta champions neutrality - offering organizations, employees and end users the flexibility to work seamlessly across any device or pla…
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Redefining Legal Operations to Adapt to Uncertainty and Change
11:52
11:52
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11:52I spoke with Will Seaton, the Chief Customer Officer at DraftWise, Dan Wallace, the Vice President of Sales for the North American Markets at Neota, and Laura Wenzel, the Global Marketing & Insights Director at iManage. The three companies are part of a consortium supporting a new report featuring the perspectives of 31 legal operations leaders, ti…
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ServiceNow Series E202: Sukhi Gill, Co-Founder and CTO at Calitii
20:54
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20:54Today's guest is Sukhi Gill, Co-Founder and Chief Technology Officer at Calitii. Founded in 2023, Calitii is a specialist ServiceNow partner, experienced in delivering major programs in complex, highly regulated environments. Their team’s design centered approach ensures implementations are accelerated across the organization, future proofing for t…
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Adapting ESI Protocols to Address Hyperlinked Files
15:22
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15:22I spoke with Brandon D’Agostino, Vice President of Product at Cloudficient, a provider of information governance and e-discovery software. We discussed the rise of hyperlinked documents in e-discovery, the legal challenges of preserving and collecting hyperlinked files, and adapting ESI protocols to address hyperlinked files.…
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Closing the Gaps by Modernizing Legal Document Management
15:47
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15:47I spoke with Peter James, a Senior Partner with @DOCS, and David Leong, the Chief Technology Officer with @GROUP about how modern law firms navigate document management challenges, what post-COVID print volumes and workflows reveal about document production, and the webinar - Closing the Gaps by Modernizing Legal Document Management - on Wednesday,…
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ServiceNow Series E201: Nicholas Friedman, President & Managing Partner, ERM Strategy (Founder) at Templar Shield
22:17
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22:17Today's guest is Nicholas Friedman, President & Managing Partner, ERM Strategy (Founder) at Templar Shield. Founded in 2013, Templar Shield are a premier cybersecurity, privacy, risk and compliance technology professional services and value-added reseller firm. They have partnered with over 100 Fortune 1000 companies and government entities, drivin…
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*Lexpo Special* Balancing Legal and Business Risks to Ensure the Success of Large-Scale Digital Transformations
14:26
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14:26I spoke with Tommi Ogi Possnert, a legal industry leader based in Stockholm and a featured speaker at the Lexpo Conference, taking place in Amsterdam on June 16th and 17th. We discussed the most common challenges companies face when implementing new technologies in legal, how to balance risks to ensure the success of large-scale digital transformat…
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52. Synthetic Data as a Strategic Enterprise Data Asset with AWS' Faris Haddad
45:28
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45:28Welcome back to season 5 of the Data Democratization Podcast - and our first-ever live studio recording. In this episode, Alexandra Ebert sits down with Faris Haddad, AWS' Global AI Technical Strategy Lead. Together, they delve into the transformative role of synthetic data in modern enterprises. Faris shares his journey into the world of synthetic…
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Embracing Legal Innovators in California, London, and New York
13:33
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13:33I spoke with Richard Tromans, founder of Tromans Consulting and Artificial Lawyer, which is the co-producer of the Legal Innovators Conference Series, including Legal Innovators California in San Francisco on June 11th and 12th. We discussed the genesis of Artificial Lawyer, the inspiration for the Legal Innovators Conference, the importance of fac…
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AI in Action E551: Deepthi Bathina, CEO and Founder at RhythmX AI
20:15
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20:15Today's guest is Deepthi Bathina, CEO and Founder at RhythmX AI. Founded in 2023, RhythmX AI is a generative AI-native healthcare company revolutionizing whole-person care. The company empowers clinicians with AI-powered precision platforms for hyper-personalized care. Backed by private equity firm SAI Group, RhythmX AI combines predictive and gene…
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Revisiting the Best Practices for Business Development Success
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15:25I spoke with Alistair Marshall, the Director and Owner of Professional Services Business Development, a consultancy that focuses on strategy, marketing, and business development for law firms worldwide. He is the author of the newly released Grow Your Professional Services Practice – The Practical Guide to Business Development. We discussed best pr…
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The Rising Demand for Cybersecurity and E-Discovery Talent
9:52
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9:52I spoke with Tom Chapman, the Co-Founder of Iceberg, a specialist recruitment firm focused on cybersecurity and e-discovery. We discussed how the demand for cybersecurity and e-discovery talent has evolved, the challenges companies face when hiring for these roles, and how AI and automation are impacting hiring in cybersecurity and e-discovery.…
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Open-Source Intelligence and Why it Has Become Vital to Modern Legal Operations
11:02
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11:02I spoke with Rick Campbell, the Executive Chairman and CEO of @GROUP, and Matt Winlaw, the CEO and Managing Director of @ID, one of three divisions that includes @DOCS and @SOFT, within @GROUP. We discussed open-source intelligence, why OSINT has become vital to modern legal operations, the blind spots in traditional legal risk models, predictive b…
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You may not know this writing team's credits, but if you are our age, you know Can't Hardly Wait. You may also consider Josie and the Pussycats a cult classic. Hop into a time machine with us to examine the films of Harry Elfont and Deborah Kaplan. As always let us know what we got wrong on Facebook or email us at [email protected]. Show Note…
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*Special Episode* Featuring Caroline Hill, Editor-in-Chief of Legal IT Insider, on Charting Change in Legal Ep 41
22:28
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22:28In this 41st episode of Charting Change in Legal, Caroline Hill, Editor and Publisher of Legal IT Insider, and I discussed value-based billing, driving firmwide innovation, and cultivating a willingness to be engaged.By Ari Kaplan
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I was lucky to have many great conversations with industry leaders at the 2025 CLOC (Corporate Legal Operations Consortium) Global Institute, which I captured in this #ReinventingProfessionals #Mixtape 😀 Thanks to the following participants for sharing their insights: 🎙️ David Blazejewski (David Blaze), Chief Revenue Officer, TruthOrLie.ai 🎙️ Tim B…
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ServiceNow Series E200: Josh Soper, Chief Revenue Officer at Norseman Services
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18:07Today's guest is Josh Soper, Chief Revenue Officer at Norseman Services. Founded in 2014, Norseman Services is a Maryland-based IT consulting firm specializing in ServiceNow solutions for both public and private sector clients. They offer a comprehensive suite of services, including strategic advisory, platform implementation, workflow optimizatio…
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Enhancing a Legal Practice with Generative AI-Empowered Conversational Intelligence
13:09
13:09
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13:09I spoke with Hilary Bowman, a healthcare attorney, who is the Founder of Querious, an application that facilitates virtual lawyer-client conversations using generative AI. We discussed how artificial intelligence can help legal professionals optimize client conversations, the value of real-time legal insights, and how the attorney-client relationsh…
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Reshaping the Competitive Landscape for Solo Practitioners and Small Firms
11:51
11:51
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11:51I spoke with Ruchie Chadha, the President of Smokeball US, an AI-powered legal practice management software platform that helps small law firms stay organized, productive, and profitable. We discussed the importance of trust accounting, empowering lawyers by partnering with state bar associations, and leveraging technology to reshape the competitiv…
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Women in ServiceNow Series E09: Jan Pennel, ServiceNow Practice Lead at Dexian IT Solutions
16:54
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16:54Today's guest is Jan Pennel, ServiceNow Practice Lead at Dexian IT Solutions. Founded in , Dexian is a force for positive change in the world of work. The company's vision, mission and values drives them to connect organizations and individuals, create purpose and provide meaningful opportunities. Their brand blueprint defines not just who they are…
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I spoke with Matthew Rasmussen, the CEO, and Ryan Frye, the Chief Innovation Officer, at ModeOne, a targeted remote smartphone data collection provider. We discussed the risks involved in extracting company data from personal devices, the biggest misconceptions about mobile data collection, and how organizations can ensure their mobile data collect…
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I spoke with Ted DeBettencourt, a Co-Founder of Juvo Leads, a company that provides human-powered chat services. We discussed the benefits of human-powered chat for law firms, use cases where prospective clients prefer technology to human interaction, and the mistakes professional services firms make when deploying human-powered chat.…
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Whether to Buy or Build Generative AI Applications
22:19
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22:19I spoke with Uwais Iqbal, the Founder of Simplexico, a UK-based AI consulting firm helping legal teams with AI adoption. We discussed the most common use cases for generative AI, how legal professionals can maximize their use of generative AI, whether law firms should build or buy generative AI applications, and how the use of AI in law firms is ev…
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How AI is Changing M&A and Corporate Transactions
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17:06I spoke with Katya Fisher, CEO of Aracor, a software platform to streamline M&A, private equity, and venture capital transactions. We discussed the evolving M&A lifecycle, the changing relationship between in-house counsel and outside counsel, and how AI has changed M&A and corporate transactions.By Ari Kaplan
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ServiceNow Series E199: Thomas Cohrs, CEO at Servistio
21:56
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21:56Today's guest is Thomas Cohrs, CEO at Servistio. Founded in 2025, Servistio - part of the STI Group - combines decades of experience at the interface between business and IT with in-depth ServiceNow expertise. As an official ServiceNow Consulting & Implementation Partner, they help companies automate processes, save time and fully leverage the pote…
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I spoke with Danny Thankachan, the Head of Partnerships at CaseGuild, an AI-powered platform that finds key evidence in litigation. We discussed how legal teams can use artificial intelligence to find crucial evidence, ways that lawyers are currently trying to solve this problem, and the ideal users of this technology.…
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ServiceNow Series E198: David McInnes, ServiceNow Engagement Manager & Andrew Ortiz, ServiceNow Practice Director at AdvizeX
26:07
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26:07Today's guests are David McInnes, ServiceNow Engagement Manager and Andrew Ortiz, ServiceNow Practice Director at Advizex. Founded in 1975, Advizex (a Fulcrum IT Partners company) is not just another technology solutions provider; they are your dedicated partner in overcoming complex business challenges. They have set themselves apart by offering t…
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*Special Episode* Featuring Caroline Hill, Editor-in-Chief of Legal IT Insider, on Charting Change in Legal Ep 40
25:55
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25:55In this 40th episode of Charting Change in Legal, Caroline Hill, Editor and Publisher of Legal IT Insider, and I discussed bringing back boring, legal operations trends, and embracing automation.By Ari Kaplan
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Empowering Platform Business Services for Legal
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14:46I spoke with Ciprian Şaramet, Managing Director of Modular Services, a Romanian company focused on providing technical support and business services to global law firms. We discussed how law firms can strengthen their cybersecurity posture, the influence of AI on law firm security, vulnerability management, and the value of continuous education for…
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Women in ServiceNow Series E08: Lise Fremo Furre, Partner at KPMG Norway
11:22
11:22
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11:22Today's guest is Lise Fremo Furre, Partner at KPMG Norway. KPMG's Norwegian history dates back more than 100 years. Over the years, they have grown significantly, and what was once purely an auditing firm, is now a full-scale competence house delivering solutions for their clients’ entire operations. They are particularly focused on the business se…
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Bookkeeping Best Practices for Law Firm Leaders
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13:34I spoke with Matt Tait, the CEO of Decimal, a tech-enabled services firm focused on bookkeeping, tax filings, and tax preparation. We discussed how the economy is affecting the way law firm leaders manage their practices, the business mistakes they are making, ways to balance the application of technology and talent, and best practices for leveragi…
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I spoke with Thomas Bueler, the Co-founder and Chief Product Officer at Vecflow, a legal AI platform designed to help lawyers review and draft documents for use cases in M&A and class action litigation. We discussed the role of AI in expanding legal workflows, the importance of minimizing hallucinations in large language models, and the best practi…
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Women in ServiceNow Series E07: Reija Jokinen, Senior Advisor at Sofigate
14:44
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14:44Today's guest is Reija Jokinen, Senior Advisor at Sofigate. Founded in 2003, Sofigate are are the leading business technology transformation company in the Nordics. Their 800+ professionals help customers to develop the interplay between business and technology: to design, build and implement business-friendly technology solutions and successful tr…
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The Difference Between RAG and Agents in AI
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16:06I spoke with Laurie Ehrlich, the chief legal officer, and Farah Gasmi, co-founder and chief product officer at Dioptra, an AI-powered contract redlining and playbook generation tool. We discussed the difference between RAG and Agents in AI, the challenges associated with AI adoption, and how lawyers can secure buy-in for new AI tools more effective…
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I was fortunate to speak with these leaders on the third day of Legalweek 2025 for this #ReinventingProfessionals #Mixtape: Valerie Chan, CEO, Plat4orm Dan Ruderman, Director, Strategic Alliances, LexisNexis Legal - CounselLink Alex Sappington, Co-CEO, Page Vault *Background music credit: Upbeat Indie by Lowtone Music…
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ServiceNow Series E197: Peter Oneppo, CEO and Co-Founder and Juan Antonio Villagomez, Director of Engineering at Serenity
20:07
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20:07Today's guests are Peter Oneppo, CEO and Co-Founder and Juan Antonio Villagomez, Director of Engineering at Serenity. Founded in 2019 by a team of former ServiceNow product and sales leaders passionate about driving operational excellence on the ServiceNow platform, Serenity was created to empower teams to streamline their workflows so they can foc…
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*Special Episode* Featuring Caroline Hill, Editor-in-Chief of Legal IT Insider, on Charting Change in Legal Ep 39
24:46
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24:46In this 39th episode of Charting Change in Legal, Caroline Hill, Editor and Publisher of Legal IT Insider, and I discussed Legalweek 2025, Skills.Law, generative AI use cases, and accelerating innovation in legal.By Ari Kaplan
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I was fortunate to speak with these leaders on the second day of Legalweek 2025 for this #ReinventingProfessionals #Mixtape: Tom Chapman, CEO, IcebergStephen Goldstein, Chief Product Officer, AltorneyRoss Guberman, CEO, BriefCatchJosh Janow, CEO, SMI Aware Subroto Mukerji, CEO, IntegreonJoey Seeber, CEO, Level LegalThomas Suh, COO, LegalMation *Bac…
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Megan Park is an up and coming filmmaker. After a lengthy career as an actress, she has now directed two films: The Fallout and My Old Ass. We saw My Old Ass on some top ten lists last year and the level of praise from Chris Columbus had us intrigued: "“My Old Ass” is an instant classic, this generation’s “It’s A Wonderful Life.” Over the past deca…
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