Welcome to the Used Car Dealer Podcast.You don’t have time for another vendor-sponsored podcast. You need actionable insights from people who understand your business inside and out. No sales pitches. No vendors-sponsored content. Just authentic, straight-to-the-point advice for used car dealers.Hosted by industry veterans the Used Car Dealer Podcast is the ONLY show that’s 100% focused on YOU.In each episode, we share tips on how to supercharge your used car business. You’ll hear interviews ...
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Bhph Dealer Podcasts
A podcast for Independent Used Car Dealers to get help on how to improve their dealerships and their life. As current used car dealers, Luke and Jeff find the best advice from industry experts and other successful dealers. If you want to learn and grow your business with like minded used car dealers tune in each week. "Dealers Helping Dealers"
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Get real nuggets of Buy Here Pay Here (BHPH) wisdom and updated information from industry players, vendors, and association influencers. Learn their perspective on the hot topics of the day in subprime automotive finance. Hear success stories and best practices from established, successful operations across the country in the “Dealer Spotlight” series.
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The Boys are back, and this one’s for the folks stuck in dealership limbo.This episode is all about movement — or the lack of it.They cover:🚗 Why some dealership sellers are completely out of touch🏘️ What to actually consider when real estate is part of the deal⏳ And why sitting on your hands isn’t a growth strategyWhether you're buying, selling, o…
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#380 - Industry Temperature Check with Jeff Martin
25:51
25:51
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25:51The Boys are sounding the alarm. Margins are getting squeezed, the BHPH model isn’t hitting like it used to, and independent dealers are being forced to adapt—or get left behind. In this episode, Jeff W. and Jeff M. dive into: ✅ Why collections are steady (but profits aren’t) ✅ How hybrid retail models are becoming the new normal ✅ Real about the c…
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In this episode, the boys are joined by Fernanda. Tune in as she tells her story of starting as an insurance agent and ending as an independent dealer. Thank you for listening. We hope you learned something new. Let us know what you think. -Leave us a reviewwww.theindependentdealer.comInfo@theindependentdealer.comSupport the businesses that support…
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The boys are joined by a special guest at BHPH United 2025. They discuss navigating 2nd-generation dealership dynamics, how her dealership is run, and more. Thank you for listening. We hope you learned something new. Let us know what you think. -Leave us a review www.theindependentdealer.com [email protected] Support the businesses that…
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UCDP Ep #74 - Modernizing Trade-Ins and Dealer Payments: Tim Zierden, TradePending
20:49
20:49
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20:49In this episode of the Used Car Dealer Podcast, Zach talks with Tim Zierden, Chief Operating Officer at TradePending, to unpack how the company’s trade-in, payment, video, and retention tools are “making automotive simple” for more than 5,000 dealerships. Tim shares what drew him to the role after two decades at Cox Automotive, KAR Global, and Deal…
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Tune into this week's episode where the boys discuss cost awareness, finding solutions, and much more. Thank you for listening, we hope you learned something new. Let us know what you think. -Leave us a review www.theindependentdealer.com [email protected] Support the businesses that support the podcast. Blytzpay for your credit card pr…
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UCDP Ep #73 – Real-Time Lot Management with Mike Hanna of TrueSpot
22:56
22:56
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22:56In this episode of the Used Car Dealer Podcast, Zach talks with Mike Hanna, CEO of TrueSpot, an innovative company transforming fixed ops with real-time vehicle and key tracking technology. They discuss how TrueSpot’s solutions minimize wasted time, cut costs, and ultimately enhance the customer experience. From initial challenges and triumphs to u…
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In this episode, the boys chat with people they ran into at BHPH United 2025. They talk about buying habits, dealership trials, processes, etc. Thank you for listening, we hope you learned something new. Let us know what you think. -Leave us a review www.theindependentdealer.com [email protected] Support the businesses that support the …
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The boys discuss ways to stay motivated, the wear and tear of the job, being efficient, and finding purpose. Tune in to dive into the details. Thank you for listening, we hope you learned something new. Let us know what you think. -Leave us a review www.theindependentdealer.com [email protected] Support the businesses that support the p…
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The boys are joined by Buckeye Bret. They talk about successful features of dealerships, the dealership business, and trends. Thank you for listening, we hope you learned something new. Let us know what you think.-Leave us a reviewwww.theindependentdealer.comInfo@theindependentdealer.comSupport the businesses that support the podcast.Blytzpay for y…
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In this episode, the boys talk about Luke's first quarter, tariffs on cars, charge-offs, and a lot more. Thank you for listening, we hope you learned something new. Let us know what you think. -Leave us a reviewwww.theindependentdealer.comInfo@theindependentdealer.comSupport the businesses that support the podcast.Blytzpay for your credit card proc…
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UCDP Ep #72 – Automotive BDC & Fixed Operations with John Traver
47:09
47:09
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47:09In this episode of the Used Car Dealer Podcast, Zach talks with John Traver, the founder of Traver Technologies and TraverConnect, to explore the evolution of the BDC concept. John shares insights on launching TraverConnect, transforming service-lane interactions into revenue opportunities, and balancing people with technology to deliver an excepti…
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#372 - Can AI Save Your Collections Department?
33:08
33:08
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33:08The boys are joined by Robyn Burkinshaw. They discuss AI and its effects on collections, how Blytzpay utilizes it, and more. Thank you for listening, we hope you learned something new. Let us know what you think. -Leave us a review www.theindependentdealer.com [email protected] Support the businesses that support the podcast. Blytzpay f…
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Tune into this week's episode. The boys discuss Luke's transition, and talk about the ins and outs of Retail vs. BHPH. Thank you for listening, we hope you learned something new. Let us know what you think. -Leave us a review www.theindependentdealer.com [email protected] Support the businesses that support the podcast. Blytzpay for you…
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In this episode the boys dive into the three signs of "Carpocalypse."Thank you for listening, we hope you learned something new. Let us know what you think.-Leave us a reviewwww.theindependentdealer.comInfo@theindependentdealer.comSupport the businesses that support the podcast.Blytzpay for your credit card processing and text communications. Tell …
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In this week's episode, the boys are joined by Kaleb Bryan. They chat about increasing leverage, the BHPH business, and success. Listen to episode 190 to hear more about Kaleb's background. Thank you for listening, we hope you learned something new. Let us know what you think. -Leave us a review www.theindependentdealer.com Info@theindependentdeale…
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In this week's episode, the boys are joined by the determined Dale Matthews. They talk about Dale's journey to the place she is now, and how she handles her dealership. Thank you for listening, we hope you learned something new. Let us know what you think. -Leave us a review www.theindependentdealer.com [email protected] Support the bus…
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It's tax time! This week's episode dives into tips to handle this crazy season. Thank you for listening, we hope you learned something new. Let us know what you think. -Leave us a review www.theindependentdealer.com [email protected] Support the businesses that support the podcast. Blytzpay for your credit card processing and text commu…
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Tune into this episode where the boys discuss their key takeaways from Luke's LAST 20 group. They talk about delegation, utilizing AI, hiring, and much more. Thank you for listening, we hope you learned something new. Let us know what you think. -Leave us a review www.theindependentdealer.com [email protected] Support the businesses tha…
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UCDP Ep #71 - Modern Dealership Reconditioning w/ Randy Kobat
14:44
14:44
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14:44In this episode of the podcast, Zach sits down with Randy Kobat, President and CEO of Repair On Demand, a provider of innovative reconditioning solutions for dealerships. They discuss how reconditioning has become a critical factor in dealership success, the common inefficiencies that slow down the recon process, and how technology can help dealers…
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The boys are joined by Louis Barna. They take a deep dive into bankruptcy. Get in touch with Louis: [email protected] Thank you for listening, we hope you learned something new. Let us know what you think. -Leave us a review www.theindependentdealer.com [email protected] Support the businesses that support the podcast. Blytzpay for y…
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Tune into this week's episode where Steve Levine joins the boys. They discuss Ignite Consulting Partners, how they have aided their dealerships, and more. Thank you for listening, we hope you learned something new. Let us know what you think. -Leave us a review www.theindependentdealer.com [email protected] Support the businesses that s…
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Tune into this week's episode, where the boys are joined by Garrett Jones. They talk about modernizing payments, slow-growth dealerships, being profitable, and more. Thank you for listening, we hope you learned something new. Let us know what you think. -Leave us a review www.theindependentdealer.com [email protected] Support the busine…
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UCDP Ep #70 - Driving Recall Accuracy with Mark Allen of AutoAp
23:56
23:56
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23:56In this episode of the Used Car Dealer Podcast, Zach talks with Mark Allen, President of AutoAp, a leading provider of recall management services for dealerships, fleets, and various automotive partners. They discuss how AutoAp’s technology resolves the frequent discrepancies in safety recall data, the complexities behind VIN checks, and why automa…
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Tune in to this episode, where the boys discuss debt, dealership "forecast," net equity, and more. Thank you for listening, we hope you learned something new. Let us know what you think. -Leave us a review www.theindependentdealer.com [email protected] Support the businesses that support the podcast. Blytzpay for your credit card proces…
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Tune in to this week's episode, where Luke shares some crazy news... Thank you for listening, we hope you learned something new. Let us know what you think. -Leave us a review www.theindependentdealer.com [email protected] Support the businesses that support the podcast. Blytzpay for your credit card processing and text communications. …
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#359 - How I Built This: Harry Buchelly Follow-up
46:25
46:25
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46:25Tune in to this weeks episode, where the boys continue their "Follow-up" series with a conversation with Harry Buchelly. They chat about Harry's ability to go completely BHPH, his advertising strategies, and much more. If you are interested in Harry's past episode on the podcast it is episode #150. Thank you for listening, we hope you learned somet…
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#358 - How I Built This: Nick Markosian Follow-up
41:09
41:09
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41:09Tune into this weeks episode, where the boys continue the "How I Built This Follow-ups" by chatting with Nick Markosian. They talk about dealing with turnover, perfecting processes, and so much more. Thank you for listening, we hope you learned something new. Let us know what you think. -Leave us a review www.theindependentdealer.com Info@theindepe…
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#357 - How I Built This: Flying Wheels Follow-up
45:20
45:20
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45:20In this episode, the boys meet with the brains behind Flying Wheels for a third time. They chat about Craig's dealership approach, remote ownership, and more. Thank you for listening, we hope you learned something new. Let us know what you think. -Leave us a review www.theindependentdealer.com [email protected] Support the businesses th…
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UCDP Ep #69 - AI-Powered Recall Platform with Ryan Maher of BizzyCar
24:25
24:25
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24:25In this episode of the Used Car Dealer Podcast, Zach engages in an insightful conversation with Ryan Maher, CEO of BizzyCar. They discuss the broken recall management system, how BizzyCar’s AI-powered platform is transforming the process for OEMs, dealers, and consumers, and what this means for safety and compliance. Some of the questions asked wer…
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#356 - How I Built This: David Zapata Follow-up
37:53
37:53
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37:53This week's episode welcomes David Zapata back to the show to follow up on his last appearance. The boys dive into the ups and downs of dealerships, collection problems, and more. If you are interested in David’s last episode, it is episode 200. Thank you for listening, we hope you learned something new. Let us know what you think. -Leave us a revi…
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UCDP Ep #68 - Revolutionizing Vehicle Appraisals with Brian Kramer of AccuTrade
23:25
23:25
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23:25In this episode of the Used Car Dealer Podcast, Zach dives into an engaging conversation with Brian Kramer, GM of AccuTrade. They discuss the current shifts in the used car market, the innovative appraisal tools offered by Accu-Trade, and how these tools help dealers make smarter decisions while enhancing the customer experience. Brian shares insig…
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#355 - How I Built This: Michael West Follow Up
49:18
49:18
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49:18Tune in to this week's episode where the boys welcome Michael West back for a follow-up discussion. They chat about new locations, dealership culture, and more. If you are interested in Michael's past episode, it is episode 198. Thank you for listening, we hope you learned something new. Let us know what you think. -Leave us a review www.theindepen…
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The boys list items, such as EV tax credit and software, they have utilized and are thankful for in 2024. Thank you for listening, we hope you learned something new. Let us know what you think. -Leave us a review www.theindependentdealer.com [email protected] Support the businesses that support the podcast. Blytzpay for your credit card…
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UCDP Ep #67 - Transforming the RV and Trailer Dealership Experience with EverLogic
25:11
25:11
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25:11In this episode of the Used Car Dealer Podcast, Zach interviews Mike Goodwin, Founder and President of EverLogic, a leading Dealer Management System (DMS) company in the RV and trailer space. Mike began his journey in the industry helping an RV dealership with accounting integrations and has been running EverLogic for over 20 years. He shares his e…
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The boys are joined by JB and Chad, and they discuss getting ahead of income taxes, cutting expenses at your dealership, redundancy, and preparing for 2025. Thank you for listening, we hope you learned something new. Let us know what you think. -Leave us a review www.theindependentdealer.com [email protected] Support the businesses that…
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In a special episode filmed at NIADA in New Orleans, the boys give their tips and insights on sales trainings. Thank you for listening, we hope you learned something new. Let us know what you think.-Leave us a reviewwww.theindependentdealer.com [email protected]Support the businesses that support the podcast.Blytzpay for your credit…
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The boys discuss 5 ways to break out of a discouraging cycle in your dealership. Thank you for listening, we hope you learned something new. Let us know what you think. -Leave us a review [email protected] Support the businesses that support the podcast. Blytzpay for your credit card processing and text commu…
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The boys start talking about the SPOOKIEST time of the year... TAX SEASON. Bill from Tax Max joins the podcast and discusses these processes. Thank you for listening, we hope you learned something new. Let us know what you think.-Leave us a review www.theindependentdealer.com [email protected] Support the businesses that support the pod…
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In this episode, the boys chat about developing processes and overseeing those, consulting, and "keeping your eye on the ball" while running a dealership. Thank you for listening, we hope you learned something new. Let us know what you think. -Leave us a review [email protected] Support the businesses that su…
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#348 - How I Built This With Corey Scruggs
40:41
40:41
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40:41The boys interview Corey Scruggs and discover how he began a "Lease Here Pay Here" dealership. Thank you for listening, we hope you learned something new. Let us know what you think. -Leave us a review [email protected] Support the businesses that support the podcast. Blytzpay for your credit card processing …
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In this episode, the boys discuss the theory of constraints, recon and collections, and whack-a-mole.Thank you for listening, we hope you learned something new. Let us know what you think.-Leave us a reviewwww.theindependentdealer.comInfo@theindependentdealer.comSupport the businesses that support the podcast.Blytzpay for your credit card processin…
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The boys discuss their takeaways from the 20 group which include: preparation, processes, marketing, and inventory.Thank you for listening, we hope you learned something new. Let us know what you think.-Leave us a reviewwww.theindependentdealer.comInfo@theindependentdealer.comSupport the businesses that support the podcast.Blytzpay for your credit …
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UCDP Ep #66 - Digital Advertising, Inventory Strategies, & Customer Retention for Used Car Dealers
30:21
30:21
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30:21In this episode of the Used Car Dealer Podcast, Zach interviews two special guests from Cox Automotive: Jade Terreberry (Sr. Director, Strategic Planning & Business Development) and Micah Tindor (Sr. Dir. Strategic Planning Kelley Blue Book ICO). They cover a range of topics relevant to today’s used car market, from digital advertising strategies t…
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In this week's episode, the boys invite Brent Carmichael to talk about reinventing the 20 group. Brent is bringing fresh ideas on how to change something from good to great. Thank you for listening, we hope you learned something new. Let us know what you think. -Leave us a review www.theindependentdealer.com [email protected] Support th…
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#344 - Finding Customers In A Slow Market
42:57
42:57
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42:57The boys are joined by Marshall and they discuss inventory, lead count, advertising, and consistency in the market. Thank you for listening, we hope you learned something new. Let us know what you think.-Leave us a reviewwww.theindependentdealer.comInfo@theindependentdealer.comSupport the businesses that support the podcast.Blytzpay for your credit…
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UCDP Ep #65 - Vehicle Reconditioning, Condition Report Writing, & the Recovery Industry
47:29
47:29
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47:29In this episode of the Used Car Dealer Podcast, Zach interviews Dave Sutton, Vice President of Business Development and Industry Relations at Montway. The discussion covers vehicle reconditioning, condition report writing, and the current state of the recovery industry. Dave also shares insights on how technology is shaping these areas and what the…
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The boys break down the ROI's of their dealerships, along with the pros and cons of running a BHPH dealership. Thank you for listening, we hope you learned something new. Let us know what you think. -Leave us a review www.theindependentdealer.com [email protected] Support the businesses that support the podcast. Blytzpay for your credit…
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The boys follow up with Brandon. Tune in to hear how the different dealerships are run. Thank you for listening, we hope you learned something new. Let us know what you think. -Leave us a review www.theindependentdealer.com [email protected] Support the businesses that support the podcast. Blytzpay for your credit card processing and te…
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#341 - Breaking Down The LHPH Convention With Tim Lawrence
31:08
31:08
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31:08Thank you for listening, we hope you learned something new. Let us know what you think. -Leave us a review www.theindependentdealer.com [email protected] Support the businesses that support the podcast. Blytzpay for your credit card processing and text communications. Tell them IDP sent you to get 3 free months! https://www.blytzpay.com…
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