BlueStar Nation is the podcast that tackles the hot topics, trends, and emerging technologies impacting the specialty IT reseller channel, software companies, MSPs, and hardware manufacturers. Hosted by John Martin & Dean Reverman. Tell us what YOU want to hear about: [email protected]
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How Should Government VARs Navigate Trump 2.0? with Jeff Smith
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49:02The new Trump administration has been busy rolling back initiatives from previous administrations and rapidly overhauling government agencies. If you sell into the public sector, what do these rapid changes mean? We turn, as always, to our government guru, EVerged's Jeff Smith, to provide guidance. What is happening with EV charging rollouts and op…
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Back Catalog - EV Charging & Sustainable Energy w/EVerged's Jeff Smith
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1:01:29
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1:01:29A run of new episodes starts next week with Jeff Smith returning to discuss government tech sales under the new Trump administration and the state of EV charging opportunities. To prepare, let's revisit Jeff's last appearance! * * * *Originally released May 9, 2024* The electric & hybrid vehicle market continues to grow, spurred by government inves…
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Are Digital Displays Frustrating Educators & Their IT?
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50:25"This is your roadmap," says Dean about our latest BlueStar Nation end-user survey results. We surveyed 125 education teachers, administrators, and IT leaders about their experiences using and deploying digital displays in the classroom. What frustrates them? Why aren't they using more interactive displays? Who is responsible for maintenance and su…
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Back Catalog - The Intersection of AI & Digital Signage w/Elo's Kristin Roubie
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1:00:08We'll be back next week, breaking down a survey from Educators, but until then, let's revisit this conversation exploring how touchscreen displays complement AI solutions. *Originally released August 8th, 2024* ----------------------------------- We’re talking more about AI with Elo’s Kristin Roubie, this time regarding digital displays and industr…
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Technology is rapidly advancing, and new inventions and innovations make our lives easier, but do you ever miss something simpler? That's the subject of this week's episode. Is it nostalgia, or do we get stubborn as we age? Sarah Schlueter, an old soul herself, joins us (with props!). When did we feel like we were on the cutting edge of tech adopti…
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Back Catalog - Generative AI's Past, Present, & Future with Honeywell's Michael Groskopf
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1:05:28As AI continues to be a hot topic, we're looking to spotlight practical, tangible use cases on the pod this year, both within your business and solutions for your customers. Look for new episodes soon that address this topic, but in the meantime, if you missed it, check out this conversation we had with Honeywell's Michael Groskopf. *Originally rel…
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TEC Bytes 20 – Take Us Out to the Ballgame
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1:07:11Sure, we're no longer the TEConnect Podcast, but TEC Bytes--our occasional round-up of interesting articles, lists, rankings, research, tech topics, and more--lives on! Here's what we're discussing: The Most Innovative Countries in 2024 Best inventions of 2024 Top low-stress/high-paying jobs COVID pandemic 5 years later Most technologically advance…
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Retailers Speak! -- Support, mPOS, Payments & More
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50:45Finding new opportunities in retail isn't easy. There is a lot of market saturation, a lot of competition, and a lot of technology options. But, it’s also a lucrative industry when you win business, so we want to give you an edge by equipping you with end-user data—actual insights from retailers about their tech in use, wishlist items, and support …
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Has Pop Culture Ruined the Facial Recognition Market? w/CyberLink’s Terry Schulenburg
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54:40
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54:40Facial recognition has become common for personal mobile devices, relying on our unique biological features for security and access control. However, the technology is still somewhat controversial in the broader business world. Terry Schulenburg with CyberLink, makers of FaceMe, will help us understand the technology, how the controversy is mainly …
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The Human Element of Automation w/Newcastle's Kevin Ledversis & Honeywell's Kelley Wood
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58:13
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58:13Supply chain jobs in warehouses, manufacturing, and delivery are still facing a challenging labor market. At the same time, costs remain high, and consumer demands create more pressure to make, distribute, and deliver products quickly. That’s where automation technology has come in to help, but it’s not a total replacement for people, which makes i…
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Restaurant Automation & AI w/Truffle Systems’ Sean McCaughan
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51:38
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51:38Like many industries, automation & AI are finding a place in restaurants, adding to accelerated trends during the pandemic. This week's guest, Sean McCaughan of Truffle Systems, finds it easier than ever to make the case for innovation, but what solutions actually make a difference? How does "reading bus pans" make the case for AI and analytics to …
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How to Sell Network & Connectivity Solutions w/iONLINE’s Dave Farquharson & Jim Hilton
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1:03:55Mobile computing, IoT, AI, RFID, robotics, mPOS…the future of enterprise technology is exciting, to be sure. Still, it’s only as good as the networks connecting these devices and transmitting all that data for analysis and action. Networking and connectivity solutions may not currently be part of your portfolio, but if you desire to be THE trusted …
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Can Retailers Overcome the Consumer Power Shift? w/Honeywell’s Tony Boncore
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1:00:11Not long ago, retailers held most of the power in how consumers found, purchased, and knew about products and services. The internet age, social media, and always-on-hand mobile devices shifted that dynamic in favor of the consumer. Will technology restore the balance of power or allow SMB retailers to compete against the big box & e-commerce giant…
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The podcast returns with a new name but is committed to the same great topics, guests, and education! This week, we begin with a brief explainer for the name change before reviewing the content topics that had the most attention in 2024. Dean gives us his thoughts on #NRF2025, and we discuss what's been "On Our Radar" since our last recording. Chec…
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The TEConnect Podcast is now BlueStar Nation! It has the same great content, the same hosts, and new packaging! Each week, John Martin & Dean Reverman explore the hottest trends, emerging technologies, new opportunities, and sales & marketing tips for the specialty IT reseller channel. Hear from experts in AI, RFID, robotics, barcoding, point-of-sa…
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We’re wrapping up the year (and this podcast iteration?) with another deep dive into Star Wars news, recent projects, and our thoughts on the franchise. We’re talking “Bad Batch” season 3, “Tales of the Empire,” and the now-canceled “The Acolyte.” What’s next for Star Wars? Will we get a new movie in 2026? What do hardcore fans really want? Is Star…
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RFID in Retail & Checkout w/Zebra’s Eric Malmed & EXO’s Rey Essex
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55:25
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55:25"This is the year of arrival." That's how EXO co-founder Rey Essex responds to the question, "Was this the year of RFID?" Rey joins Zebra's Eric Malmed to help us find new retail RFID opportunities. What industries is item-level RFID applicable for? How does EXO's RFID checkout solution work, and why has it taken off in sports stadiums and large ev…
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A Guide to Video Production with Max Faust
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1:17:34Video produces 1200% more engagement than text/images only. That makes the medium a valuable tool to extend the reach and interest in your business. This week, videographer and owner of Faust Film, Max Faust, joined us in advocating for video as a "24/7 sales rep." How does video supplement other content strategies? What does a typical video shoot …
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TEConnect Replay: Generational Tech Trivia
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1:12:16*We're back with a new episode next week, but if you're looking for something fun to do with family/friends over the Thanksgiving holiday, here's a replay of our 200th episode and some Gen X vs. Millennial/Gen Z trivia!* Wow! 200 episodes! We’ve been doing this for a while, and to mark this milestone, we're taking a break from our usual educational…
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TEConnect Replay: Food Safety & the Supply Chain w/Jim Hilton
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1:03:36*We're off until December, so enjoy a replay of our episode on traceability in the food supply chain* *Originally released March 28, 2024* Traceability is more important than ever in the food supply chain, as it allows quick and efficient tracking and halting of potential contaminants and foodborne illnesses. This week, food supply chain expert Jim…
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TEC Bytes 19 - Look Upon Our Podcast, and Despair!
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1:04:17What topics are John & Dean riffing on this week? Why some people don't have children A hybrid work A/B test FAA approves air taxis Younger generations are not answering the phone US state name meanings Worst workplace jargon The best TV episodes of all time TEConnecting with us: Dean - Why do plants wiggle John - Watch "Homicide: Life on the Stree…
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What Do 125 Retail Leaders Want Out of POS? [End User Survey]
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49:23We're breaking down the data from another one of our #BlueStarNation end-user surveys, this time speaking to 125 retail leaders about point-of-sale. What are the top considerations when buying? What is the preferred OS? What are the biggest challenges? What is on their wishlist for their next solution? Read the full article Register for Elo's Payme…
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Do You Like Scary Podcasts? w/Ghostface & Sam Hughes
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1:19:44In honor of a Halloween release, we're talking about the spooky season with special guests Sam Hughes and...the Ghostface killer from Scream? (It's Sarah Schlueter!) What are some movies/TV shows that have scared us? Favorite Halloween costumes? What technology scares us? Best candy? It's the episode so packed that Dean could only say, "Oh." TEConn…
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The Robot Market and Potential w/Bear Robotics’ Juan Higueros
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56:43"The robots are here," says Juan Higueros, Co-Founder & COO of Bear Robotics. He joins us this week to discuss the robot market, where opportunities are taking off, and how VARs can play a huge role. What are service robots doing in the hospitality industry? What use case surprised Juan? What does a typical deployment look like? How does Juan addre…
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Building a Better Shipping Label w/Epson’s Tessa Kohl
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49:59Shipping labels aren't going anywhere, but why are they so dull? Epson's Tessa Kohl returns to emphasize the opportunity to do more with a process all shippers utilize. How can labels level up with color, additional images and messages, and personalized content? How does such labeling benefit the shipper, and how is Epson helping your customers mak…
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Generative AI’s Past, Present, and Future w/Honeywell’s Michael Groskopf
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1:05:28It's been nearly two years since LLMs like ChatGPT exploded into the public consciousness, but how are businesses leveraging the technology to improve and grow? Honeywell PSS CIO Michael Groskopf shares some powerful but practical examples with us. What are two things he thinks all VARs could use gen AI for? How does it improve data analysis? What …
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We're reflecting on #VARTECH2024 one last time! Was it our biggest show ever? What was the theme, and how did William Shatner, Florida Man memes, and TED Conversations fit in? What were the hot technologies on the exhibit floor, in education sessions, and during the ISV and Solution presentations? Did BlueStar engineer a rocket launch just for thei…
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What Does Your Digital Presence Say About Your Business? w/James Korte (Live at VARTECH 2024)
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1:05:04Once again, we took our show on the road to VARTECH in Orlando, Florida, to discuss websites and social media and how they can impact your business. James Korte gives us a breakdown of what "good" websites should contain and what they should do. What are some common pitfalls and mistakes? Is there a right way to do social media? Finally, we wrap up…
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TEConnect Replay: Design Resources w/Krystal Cotriss
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1:08:15
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1:08:15**We're off this week, recovering from #VARTECH2024, but as a prelude to the episode we recorded there on website design and social media, here's a flashback to one of our most popular episodes with Barcoding's Krystal Cotriss! See you next week with a new ep!** Originally released July 21, 2022 -------------------------------------------- Having s…
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Overcoming Receipt Printer Challenges w/Star Micronics’ Kate Orara & Bill Shuff
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57:52As POS evolves, so does the need for receipt printers to keep up with modern hardware, software, unique use cases, new types of commerce, and myriad connectivity options. That presents many potential problems, which Star Micronics' Kate Orara & Bill Shuff are here to tackle! What's happening with interfaces? How do tablets change printing needs? Wh…
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Mobility Trends & Opportunities w/Zebra's Eric Hilton
1:09:43
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1:09:43Mobile devices are as standard in the workplace as in our personal lives, so we turned to an expert—Zebra's Eric Hilton—to investigate the market, potential opportunities, and the results of a recent BlueStar Nation survey of Field Service Companies. How have consumer devices affected the enterprise market? What challenges and problems do field tec…
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John & Dean have more hot topics and deep dives to get you through the holiday weekend and break the ice at your next team meeting. What’s going on with Amazon drones? What US cities have the highest rent? What cities are most polluted? Who are the world’s most sustainable companies? What bands put together the best single-show setlist? What are th…
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The Big Picture – Intel & the Reseller Channel with David Guzzi
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53:54Intel has been increasingly investing in our channel, but what does their interest in VARs and solution integrators mean? This week, Intel’s VP of Global Distribution & Partner Sales, David Guzzi, shares his insights as someone with experience in the channel. What’s changed, and how is it impacting Intel’s market strategy? What has surprised him ab…
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A VAR’s Guide to Robotics w/Intel’s Milt Walker
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54:17The robots are here and moving into the reseller channel, but what does that mean for you? Intel’s Robotics Specialist, Milt Walker, joins the show to share his insights into the market and where there may already be opportunities for VARs willing to add robots to your offerings. What industries and use cases are easy fits for robots? What are some…
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The Intersection of AI & Digital Signage w/Elo’s Kristin Roubie
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1:00:08We’re talking more about AI with Elo’s Kristin Roubie, this time regarding digital displays and industries deploying the technologies together. How are Kristin & Elo approaching AI at the moment? What are some practical applications she’s seen or expects to grow? How does touch, in particular, amplify the power of AI? #VARValue - What should VARs a…
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KDS & Supporting the Modern Kitchen w/Epson’s Tessa Kohl
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51:53
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51:53Restaurant and hospitality kitchens are more chaotic than ever, pulled in multiple directions between in-house customers, take-out, delivery apps, and sometimes ghost kitchen responsibilities. This week, Epson’s Tessa Kohl explains their challenges with labor, tackling waste, inefficiencies, and narrow margins, and the role of KDS in a full kitchen…
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The Importance of Battery Health w/GTS’ Rob Cass & Danny Rockett
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56:14
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56:14No one thinks about batteries until they run out and need replacement or a charge. Any downtime wastes time and productivity for enterprise operations using handheld computers, scanners, printers, and other mobility devices. This week, GTS’ Rob Cass and Danny Rockett join the pod to explain why battery health is so important, how to stay ahead of p…
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Generational Tech Trivia and Minority Report
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1:12:16Wow! 200 episodes! We’ve been doing this for a while, and to mark this milestone, we're taking a break from our usual educational discussions to have some fun with another installment of Tech Trivia. It's Dean versus the younger generations, Sarah Schlueter and Sarah Stenger, in a battle of tech knowledge. Plus, as a special bonus, John & Dean fina…
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Leading with Software w/Tonic’s Tyler Young
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55:59It’s no secret on this podcast that we believe in full solution-selling as the path forward for VARs, but resellers and integrators have probably been burned a few times by software providers and shifting customer expectations, especially in highly competitive industries like restaurants/hospitality. Is leading with software still worth it? This we…
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VARs & the Law w/RSPA's Jill Miller
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1:04:57Most VARs and solution integrators, especially those with smaller businesses, are not legal experts and probably don’t have experts on staff. That can make navigating contracts, new partner agreements, and legal disputes difficult to navigate. This week, RSPA Legal Counsel Jill Miller joins the pod to explain some common errors she sees, the bare m…
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We're getting in the summer spirit by discussing baseball stadiums, blockbuster movies, and, of course, the zombie internet! Topics: First AI-generated music video Gen Z opting for trade school Ranking the most beautiful ballparks in Major League Baseball Apple Music 100 Best Albums How AI is zombifying the internet Ranking summer blockbusters AI c…
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RFID Experts Panel w/Eric Malmed, Steve Weiss, & Archit Dua
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59:01We recorded another live episode with a panel of RFID experts (Zebra’s Eric Malmed, DecisionPoint’s Steve Weiss, & RFID4U’s Archit Dua) and an eager audience. What trends and technology innovations are moving the RFID market? What recommendations or best practices can help VARs sell RFID to SMB customers? What are some specific use cases for RFID i…
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Finding Tangible Opportunities in AI w/MicroTouch's John Dittig
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57:09
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57:09Is AI fatigue setting in? Maybe, but that doesn't mean there isn't a real opportunity for VARs to be found. MicroTouch's John Dittig joins the show this week to help us separate the hype from the reality of AI solutions. What industries and end-users are most interested in AI? What needs do they want to be addressed? Is SMB better suited for innova…
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120 Grocery Execs Share Their Tech Challenges & Opportunities
1:02:37
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1:02:37We are again investigating the results of an excellent BlueStar Nation end-user survey (shout out to HP and Intel for sponsoring this one!), this time from SMB grocery leaders. The survey focused on the tech they currently use and want to deploy and where they see industry challenges that tech could solve. How are grocers addressing customer experi…
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TEConnect Replay: Grocery Opportunities & Challenges w/Epson’s David Vander Dussen
1:07:10
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1:07:10Next week, we'll discuss the results of a grocery executive survey, exploring what technologies they are using and considering and how they envision tech impacting the industry. In preparation, we thought we'd revisit this conversation with Epson's David Vander Dussen. * * * Grocery stores are an essential service, but they’re not immune to the cha…
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The Tradeoffs of Retail Modernization w/Intel’s David Dobson
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1:02:37Retail has “grown up” a lot in the last few years, as competition and shifting customer expectations drive innovation and open the door to new technologies. But that modernization can come with some tradeoffs as retailers determine what is must-have vs. nice-to-have. Intel’s Global Retail Director, David Dobson, joins the pod to explain the outcome…
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AI Beyond the LLMs w/ConnecTalk's Guy-Marie Joseph
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59:50Guy-Marie Joseph is not just another AI enthusiast. He has been deeply involved in AI, studying its foundations since college. This extensive experience makes him the perfect person to help us delve into the LLM hype, explore practical use cases, and share insights on the road ahead. What does the “intelligence” part of AI really mean? What’s the n…
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EV Charging & Sustainable Energy w/EVerged’s Jeff Smith
1:01:29
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1:01:29The electric & hybrid vehicle market continues to grow, spurred by government investment and consumer interest. This week, Jeff Smith, CEO of EVerged, explains why he is all-in on the market and its potential. What trends and opportunities is he seeing? How does EVerged address sustainability questions? What makes this a perfect time to explore EV …
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TEC Bytes 16 - A TEC a Day Keeps Boredom Away
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56:07
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56:07Here's some new news, lists, and interesting studies to share around watercoolers both real and virtual! The effects of the "she"-conomy The coolest streets in the world Americans sleep less and stress more New airline cancellation/fee rules How much soda is too much? The end of noncompetes TEConnecting with us: Dean - How easy is it to brute force…
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We’re normally tech-positive on the show, but this week, Dean & John are sharing some of their “beefs” with technology, the things that frustrate or confuse them, including: Dynamic fast-food pricing The death of social media Pennies Paywalled news America's most popular beers Amazon’s “Just Walk Out” stores Healthcare information connectivity It’s…
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