Best Buechner Podcasts (2025)

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8 days to 8 seconds: what real insurance transformation looks like 30:54

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4d ago30:54

30:54

In this episode, we unpack why digital transformation in insurance so often stalls, and what it really takes to make progress. Drawing from two decades inside carriers, Parul explains how deep-rooted cultural inertia, siloed priorities, and organizational politics—not technology—are the biggest threats to change. She breaks down the shift from auto…

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S5:E6 Douglas T. Bates, III: "Mankind has been his Business" 30:09

20d ago30:09

30:09

Doug Bates is a lawyer in a long line of lawyers dating back to just after the Civil War. Years ago, Doug and I each wrote a weekly column for the Hickman County Times. His was called “See you in Church” and mine was a family humor column called “My Two Cents.” He called me to be on his annual radio program one Christmas, and I’ve loved him ever si…

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Andrea Read of Convex Insurance on balancing human expertise and AI in modern engineering 28:11

1M ago28:11

28:11

🎙️ Season 3 of Unstructured Unlocked is here, and we’re proud to welcome Parul Kaul-Green as our new co-host alongside Tom Wilde. Parul brings deep industry expertise, sharp strategic perspective, and a clear voice on the realities of AI in insurance. If you care about operational transformation — not just tech trends — you’ll want to hear where sh…

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S5:E5 Demetria Kalodimos: "Searching for Hidden Treasure" 43:46

1M ago43:46

43:46

Demetria Kalodimos is a familiar name and treasured voice in Nashville. She joined WSMV in 1984 and became the longest-running evening news anchor in its history. A career journalist and storyteller, Demetria is also a documentarian and musician. In this episode you’ll learn new things about Demetria--how she hails from Chicago, is an enduring Cubs…

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Taming the messy middle with Nigel Walsh on intelligent insurance workflows and AI transformation 34:37

2M ago34:37

34:37

The next great transformation in insurance isn’t about modernization. It’s about orchestration. On the most recent episode of Unstructured Unlocked, we sat down with Nigel Walsh, Global Head of Insurance at ServiceNow, to explore how AI is reshaping the industry from the inside out. From taming the “messy middle” to empowering people through intell…

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S5:E4 Mary O’Donohue: “Because of You” 35:34

2M ago35:34

35:34

Ever wondered how to get your content into the media? Then you’re in for a treat because this episode of Gladness & Hunger features Mary O'Donohue, a media insider. Tune in to hear basic media strategies sure to help you get your work out to a larger audience. While Mary works solely with women non-fiction writers, all writers will find her advice—…

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Terry Buechner (AWS) on the hidden headwinds of insurance modernization 36:32

3M ago36:32

36:32

In this episode of Unstructured Unlocked, Terry Buechner, Principal Insurance Specialist at AWS, joins to unpack the challenges and momentum behind mainframe and core system modernization in insurance. He shares why modernization is accelerating—driven by demographic shifts, talent gaps, and the demand for faster, more agile decision-making. Terry …

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S5:E3 Tony Bancroft: “Iron Sharpening Iron” 32:43

3M ago32:43

32:43

By Leanne W. Smith

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The Decision Economy and the Power of Better Data with Peter Mansfield, Partner at Reynolds Porter Chamberlain 31:59

3M ago31:59

31:59

The insurance industry is evolving into what experts now call the “decision economy.” Every success hinges on the quality of decisions made—from underwriting risks to processing claims. During a recent episode of Insurance Covered, Tom Wilde, CEO of Indico Data, spoke about how better data is revolutionizing these decisions, helping insurers adapt …

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S5:E2 Patrick Chappell: Curiosity & Connection 34:20

4M ago34:20

34:20

How many guys do you know who were once in a band, took a turn at stand-up comedy, continues to be a popular local DJ, and has a long tenure of service as a minister? Patrick Chappell is one interesting gentleman! Raised by a tight-knit group of women, Patrick passionately pursues two C’s in his life: curiosity and connection. Tune in to hear how h…

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From Data Chaos to Clarity with Louis DiModugno at Verisk on AI Governance and the Future of Insurance 31:46

4M ago31:46

31:46

In this Unstructured Unlocked episode, hosts Michelle Gouveia and Tom Wilde welcome back Louis DiModugno, now Global Chief Data Officer at Verisk, to discuss his shift from working within insurance carriers to serving them as a partner and vendor. Louis explains that his role focuses on helping carriers aggregate, normalize, and integrate data, ena…

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S5:E1 “Roles of Influence” 9:41

4M ago9:41

9:41

In this episode I talk about the importance of stepping into our roles of influence. As Walt Whitman said, You are here. Life exists. The powerful play goes on, and you may contribute a verse. Mary Oliver, likewise, charges us to Pay attention! Be astonished! Tell about it. The birth of a first grandchild has me re-examining my spheres and roles—th…

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How to Build Enterprise-Scale Generative AI in Insurance with Vinod Srinivasan 39:01

4M ago39:01

39:01

In this episode of Unstructured Unlocked, Vinod Srinivasan unpacks what it takes for insurers to move beyond generative AI pilots and achieve enterprise-scale impact. He explores what he calls “a race to the starting posts,” outlining the foundational steps — from architecture and governance to cross-functional alignment — that separate real adopte…

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From Automation to Agency: Indico Data Unveils the Future of Insurance with Agentic AI 34:54

5M ago34:54

34:54

The insurance industry is entering a new era—one defined not by marginal gains, but by structural transformation. Join Indico Data and industry leaders for an inside look at the launch of the industry’s first Agentic Decisioning Platform: a purpose-built AI ecosystem designed to power faster, more accurate, and fully auditable decisions across unde…

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Spreadsheets to APIs: Modernizing Underwriting for the Digital Age with Doug Loots, Global Chief Revenue Officer - Insurance, Coherent 29:11

5M ago29:11

29:11

In this episode of Unstructured Unlocked, Doug Loots, Global Chief Revenue Officer – Insurance at Coherent, joins us to explore the challenges and opportunities of modernizing underwriting. As insurers face growing complexity, tighter margins, and rising customer expectations, many still rely on spreadsheets and fragmented tools. Doug shares his pe…

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Reframing AI ROI and the Decision Era in Insurance with Tom Wilde and Michelle Gouveia 33:16

6M ago33:16

33:16

In our most recent podcast episode 26, Michelle Gouveia and Tom Wilde unpack how the AI landscape in insurance is rapidly evolving beyond simple process automation. The big takeaway? Insurance is a business of decisions, and with the convergence of AI, data, and compute power, carriers now have unprecedented ability to make smarter, faster, more co…

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Steve Taylor: “Artful Impact” 35:18

7M ago35:18

35:18

Steve Taylor is an American singer, songwriter, record producer, music executive, film maker, assistant professor, and actor. He’s making what you might call a lot of creative splash. I first became familiar with the name “Steve Taylor” in connection to Blue Like Jazz, the movie adaptation of Donald Miller’s book, which he wrote, directed and produ…

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Reimagining the Future of Commercial Insurance with Thierry Daucourt, Former Head of P&C Commercial Lines 32:44

7M ago32:44

32:44

In episode 25 of Unstructured Unlocked, hosts Tom Wilde and Michelle Gouveia sit down with Thierry Daucourt, seasoned insurance leader and digital transformation strategist, to explore the evolving intersection of AI and commercial insurance. With decades of experience across nearly every function in the industry, Thierry shares his perspective on …

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John McCord: “The Completion of a Good Work” 35:14

7M ago35:14

35:14

I first met John McCord 40 years ago when I attended the Pinewood Church of Christ with Stan, who would later become my husband. Paul Rogers, the iconic minister of the Centerville Church of Christ, once told me and Stan we would reflect on our early years in Pinewood as among the most special of our lives. And he was right. John, his family, the c…

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How to Leverage AI and Third-Party Data in Catastrophe Modeling with Matthew Grant of InsTech 28:08

7M ago28:08

28:08

In episode 24 of the Unstructured Unlocked podcast, hosts Tom Wilde and Michelle Gouveia sit down with Matthew Grant, founder of InsTech and a seasoned expert in catastrophe risk modeling. Together, they explore how third-party data and emerging technologies are reshaping how insurers assess and price risk. Matthew shares insights from his 25-year …

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Guidewire’s Laura Drabik on transforming underwriting with AI and smarter decision-making 17:47

8M ago17:47

17:47

In episode 23 of the Unstructured Unlocked podcast, Tom Wilde, CEO at Indico Data and Laura Drabik, Chief Evangelist at Guidewire Software, discuss how AI is changing the way insurers handle commercial lines underwriting. With growing pressure to reduce risks and costs, they explore how turning unstructured data into structured information can impr…

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DJ Farris: “Honoring Place & Family” 34:48

8M ago34:48

34:48

DJ Farris is a realtor, avid outdoorsman, and lover of history. He says, “My study of history has taught me the importance of place, home, and family. Where you live and do business—the spaces we occupy at home or at work—those things matter. They matter because of the people who have gone before and the people who come next.” Listen in as DJ and I…

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How AI and automation are reshaping risk with Bryan O'Neal from Coherent and Alice Boreman from Ernst & Young 51:59

8M ago51:59

51:59

In episode 22 of the Unstructured Unlocked podcast, you'll hear from Tom Wilde, CEO of Indico Data, Bryan O’Neal, Head of Sales Engineering at Coherent, and Alice Boreman, Actuarial Transformation Partner at Ernst & Young, as they dive into how AI, automation, and better data are changing the game in underwriting and pricing for commercial P&C and …

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Dr. Earl Lavender: “To be Fully Trained” 36:59

9M ago36:59

36:59

Earl Lavender first came on my radar in 1985 when he ran 100 miles in a day as a fundraiser for Lipscomb Athletics. Earl has had wide influence not only in my own life, but in the lives of countless others, in the U.S. and abroad, in both biblical and athletic arenas. And he makes his big waves with humility, giving the credit to and seeking to emu…

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Harnessing Generative AI for Innovation in Insurance with David Moorhead, Insurance Executive - Consulting at Ernest & Young 41:49

9M ago41:49

41:49

Generative AI is reshaping industries, and insurance is no exception. This rapidly evolving technology promises to revolutionize underwriting, claims processing, customer service, and beyond—offering insurers unprecedented efficiency and decision-making power. But how should companies adopt generative AI, and what challenges do they need to address…

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Risk Analysis for New Technology and Change Management in Insurance with Tami Pantzke, Former Senior Vice President Operations, Gallagher Re 30:27

9M ago30:27

30:27

In episode 20 of Unstructured Unlocked podcast, Tami Pantzke, a seasoned reinsurance executive with over 30 years of experience, shared invaluable insights on evaluating and implementing new technologies in insurance. Drawing on her time as Senior Vice President of Operations at Gallagher and her expertise in operations and technology transitions, …

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Joe Ivey: “Strategy, Influence & Active Disremembering” 40:11

9M ago40:11

40:11

Joseph M. Ivey has an impressive resume with words like Harvard Business School and World Economic Forum on it. He has led several organizations, served on boards, and contributed his expertise to a number of non-profits. Then, in November of 2023, Joe had a health event that led to the discovery of a terminal brain tumor. In our discussion here, w…

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Navigating AI Adoption in Insurance and Harnessing Generative AI for Growth with Rory Yates, Chief Strategy Officer at EIS Ltd 31:39

10M ago31:39

31:39

In this episode, Tom Wilde, CEO at Indico Data, and Michelle Gouveia, VP at Sandbox Insurtech Ventures, join Rory Yates, Chief Strategy Officer at EIS Ltd to discuss navigating AI adoption in insurance and harnessing generative AI for growth.By Indico Data

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Bonnie Blaylock: “Writer, Podcaster, Beekeeper” 30:35

10M ago30:35

30:35

It’s my honor to talk with Bonnie Blaylock in this episode, author of Light to the Hills, a historical fiction novel about a pack-horse librarian in Appalachia. Bonnie is also co-host of the popular “Just Ask Your Mom” podcast, and she’s a beekeeper. You have a love a woman who can do all of that and do it so well.…

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AI in Revolutionizing Data Processing with Peter Mansfield, Partner at Reynolds Porter Chamberlain 31:59

10M ago31:59

31:59

In this episode, Tom sits down with Peter Mansfield, Partner at Reynolds Porter Chamberlain and host of Insurance Covered podcast, to discuss the role of AI in revolutionising data processing and making data more useable and accessible and the need for insurers to leverage better data for competitive advantage.…

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Predictive Analytics and Climate Risk: Aon’s Sam Worthington on Data-Driven Insights 28:53

11M ago28:53

28:53

Watch Tom Wilde, CEO at Indico Data, alongside Michelle Gouveia, VP at Sandbox Insurtech Ventures, in season 2 episode 17 of Unstructured Unlocked with Sam Worthington, Managing Director P&C Technology, Aon.By Indico Data

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Season Four: “Amy Cuddy, the Sabbath & an old Accounting Ledger” 21:03

11M ago21:03

21:03

As Season 4 of Gladness & Hunger is launched, three stories are strongly on my mind: A TED Talk by Amy Cuddy that I recently shared with a special group of women at Deborah Johnson Rehabilitation Center. The importance of Sabbath, which includes an element of remembrance. And the story of my father’s 1980 accounting ledger, discovered several month…

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Unstructured Unlocked season 2 episode 16 with Bill Devine, Former Travelers Insurance VP 43:04

11M ago43:04

43:04

Watch Tom Wilde, CEO at Indico Data, alongside Michelle Gouveia, VP at Sandbox Insurtech Ventures, in season 2 episode 16 of Unstructured Unlocked with Bill Devine, Former Travelers Insurance VP.By Indico Data

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Unstructured Unlocked season 2 episode 15 with Ian Thompson, Global Insurance and Claims Expert 28:04

12M ago28:04

28:04

Watch Tom Wilde, CEO at Indico Data, alongside Michelle Gouveia, VP at Sandbox Insurtech Ventures, in season 2 episode 15 of Unstructured Unlocked with Ian Thompson, Global Insurance and Claims Expert.By Indico Data

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Unstructured Unlocked season 2 episode 14 with Louis DiModugno, Chief Data Officer at Verisk 31:46

1y ago31:46

31:46

Watch Tom Wilde, CEO at Indico Data, alongside Michelle Gouveia, VP at Sandbox Insurtech Ventures, in season 2 episode 14 of Unstructured Unlocked with Louis DiModugno, Global Chief Data Officer at Verisk.By Indico Data

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Unstructured Unlocked season 2 episode 13 with James Wright, Head of Technology at Beazley Digital 43:25

1y ago43:25

43:25

Watch Tom Wilde, CEO at Indico Data, alongside Michelle Gouveia, VP at Sandbox Insurtech Ventures, in season 2 episode 13 of Unstructured Unlocked with James Wright, Head of Technology at Beazley Digital.By Indico Data

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Dave & Sydney Clayton: “Ripples of Love” 45:39

1y ago45:39

45:39

My husband, Stan, and I met Dave & Sydney Clayton of Ethos Church when they were undergraduates at Lipscomb. Even then, they were social influencers on a wider-than-average scale. Here, they talk about raising sons to be fathers, the transformative nature of daily, weekly, and yearly rhythms, habit-stacking, and the power of spiritual retreats. It’…

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Unstructured Unlocked season 2 episode 12 with Wendi Bukowitz, Director of Strategic Innovation at The Cincinnati Insurance Companies 37:16

1y ago37:16

37:16

Watch Tom Wilde, CEO at Indico Data, alongside Michelle Gouveia, VP at Sandbox Insurtech Ventures, in season 2 episode 12 of Unstructured Unlocked with Wendi Bukowitz, Director of Strategic Innovation at The Cincinnati Insurance Companies.By Indico Data

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Marianne Richmond: “Writing for the Unique Everybody” 34:54

1y ago34:54

34:54

Marianne Richmond is a children’s author and illustrator whose books have sold in the millions. Coming out of a painful childhood, Marianne has learned to listen for the commonalities. While we all have vastly different life experiences, the emotions we feel are the same. Marianne’s books strike the resonant chords of those emotions with book title…

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Unstructured Unlocked season 2 episode 11 with Rick Russell, retired VP of Chubb and Underwriting Director of Nationwide 29:24

1y ago29:24

29:24

Watch Tom Wilde, CEO at Indico Data, alongside Michelle Gouveia, VP at Sandbox Insurtech Ventures, in season 2 episode 11 of Unstructured Unlocked with Rick Russell, retired VP of Chubb and Underwriting Director of Nationwide.By Indico Data

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Unstructured Unlocked season 2 episode 10 with Andrew Carr, Co-founder and Chief Scientist at Cartwheel 29:35

1y ago29:35

29:35

Watch Tom Wilde, CEO at Indico Data, alongside Michelle Gouveia, VP at Sandbox Insurtech Ventures, in season 2 episode 10 of Unstructured Unlocked with Andrew Carr, Co-founder and Chief Scientist at Cartwheel.By Indico Data

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Dr. Jan Harris: “Contributing a Verse” 33:10

1y ago33:10

33:10

I have long admired Dr. Jan Harris, English professor, poet, and Fellow for Faculty Wellbeing on Lipscomb’s campus. When I was paired with her this academic year in a professional development program, I felt like I had won the lottery. In this episode we’ll talk about poetry, writing, the importance of movement, and you’ll get a glimpse into Jan’s …

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Unstructured Unlocked season 2 episode 9 with Parul Kaul-Green, Strategic C-Suite Leader and Former Chief Digital Strategy Officer at Liberty Specialty Markets 31:33

1+ y ago31:33

31:33

Watch Tom Wilde, CEO at Indico Data, alongside Michelle Gouveia, VP at Sandbox Insurtech Ventures, in season 2 episode 9 of Unstructured Unlocked withParul Kaul-Green, Strategic C-Suite Leader and Former Chief Digital Strategy Officer at Liberty Specialty MarketsBy Indico Data

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Vivi Radiro: “A Witness of Resilience” 26:53

1+ y ago26:53

26:53

In this episode, it is a special honor to share the story of Vivi Radiro, a young woman who has come to cancer research study as a career goal by way of a rocky start in a dirt-floored hut in Kenya. A line from a book written by Jenny Radler, a missionary who has proven to be a great blessing in Vivi's life, describes her well: “Those who hurt the …

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Unstructured Unlocked season 2 episode 8, the best of 2024 so far 35:59

1+ y ago35:59

35:59

Join us for a special episode of Unstructured Unlocked as we look back at the highlights of 2024! With new co-host Indico Data CEO Tom Wilde joining Michelle Gouveia, VP at Sandbox Insurtech Ventures, we've had fascinating conversations across 16 episodes and reached over 1,300 listeners. Relive the best moments from our incredible guests who share…

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Unstructured Unlocked season 2 episode 7 with Bill Costa, Insurtech Executive and Consultant 30:42

1+ y ago30:42

30:42

Watch Tom Wilde, CEO at Indico Data, alongside Michelle Gouveia, VP at Sandbox Insurtech Ventures, in season 2 episode 7 of Unstructured Unlocked with Bill Costa, Insurtech Executive and ConsultantBy Indico Data

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Dr. Richard Goode: “Pursuing the Life of the Mind” 32:50

1+ y ago32:50

32:50

When a student suggested that Richard Goode visit Death Row, it started a chain reaction that led to Richard launching the LIFE program (Lipscomb Initiative for Education) at the women’s prison in Nashville. His story begins with higher education only a distant dream, then he got the chance to enroll at a school he once deemed magical—the first, bu…

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Unstructured Unlocked season 2 episode 6 with Silvia Signoretti of Swiss InsurTech Hub and Naveen Dhar of Microsoft 44:15

1+ y ago44:15

44:15

Watch Tom Wilde, CEO at Indico Data, alongside Michelle Gouveia, VP at Sandbox Insurtech Ventures, in season 2 episode 6 of Unstructured Unlocked with Silvia Signoretti of Swiss InsurTech Hub and Naveen Dhar of Microsoft.By Indico Data

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Garrett Dickerson: “The Plan & The Purpose” 30:40

1+ y ago30:40

30:40

I first met Garrett Dickerson when he was a student at Lipscomb. Now, several years, a graduate degree, and a number of occupational lanes later, he is laser-focused on bringing his best to a singular vocation: following God’s plan and purpose for his life. As a servant leader who recently added "author" to his vocational tracks, he demonstrates a …

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Unstructured Unlocked season 2 episode 5 with Farooq Sheikh, Global Head of Banking at Unqork 40:08

1+ y ago40:08

40:08

Watch Tom Wilde, CEO at Indico Data, alongside Michelle Gouveia, VP at Sandbox Insurtech Ventures, in season 2 episode 5 of Unstructured Unlocked with Farooq Sheikh, Global Head of Banking at UnqorkBy Indico Data