The Business Benchmark Group Podcast, hosted by Stefan Kazakis, gives business owners insight and advice delivered by some of the best business coaches in Australia. We're dedicated to helping all business owners create and sustain, easy-to-run and profitable businesses that enhance their lives. Tune into recordings from live events, interviews with business owners who are kicking goals and discussions with thought leaders.
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Business Benchmark Group Podcasts
As the world's leading and most diverse derivatives marketplace, CME Group is where the world comes to manage risk. We offer the widest range of global benchmark products across all major asset classes, helping businesses everywhere mitigate the myriad risks they face in today's uncertain global economy. The information provided in our podcast is for educational purposes. To view our regulatory disclaimers relating to this podcast, please visit cmegroup.com.
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Join us as we dive deep into the world of CX and Channel Performance with industry experts and practitioners. Each episode of Ipsos' Customer Perspective offers practical advice and insights for measuring, managing, and designing exceptional customer experiences. Whether you're in mystery shopping, channel optimisation, or passionate about understanding customer journeys, this podcast is your go-to resource for driving business success through customer-centricity. Subscribe now and elevate y ...
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Katherine Forrest and Anna Gressel bring you Paul, Weiss Waking Up With AI, an innovative podcast focused on cutting-edge AI in both tech and law. Katherine and Anna will walk you through the day’s biggest developments in AI just in time for your first cup of coffee.
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What does it take to keep a global supply chain running smoothly? To keep business - and life - moving ahead? Hear from global logistics leaders who reveal the stories, solutions and secrets behind making the impossible happen every day.
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This week on “Paul, Weiss Waking Up With AI,” Katherine Forrest and Anna Gressel dive into Google’s latest paper on AI agent security, examining the unique risks posed by autonomous AI systems and the layered defenses needed to keep them safe. ## Learn More About Paul, Weiss’s Artificial Intelligence practice: https://www.paulweiss.com/industries/a…
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Agentic AI: Reasoning or Only an Illusion of Reasoning?
18:41
18:41
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18:41In this week’s episode, Katherine Forrest and Anna Gressel explore the latest advancements in AI agents and reasoning models, from Claude Opus 4’s agentic capabilities to Apple’s research on the limits of AI reasoning, and discuss the real-world implications of increasingly autonomous AI behavior. ## Learn More About Paul, Weiss’s Artificial Intell…
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This week on “Paul, Weiss Waking Up With AI,” Katherine Forrest introduces two recent studies that examine the concepts of evaluation faking and Group Think as they pertain to highly capable AI models, and what these studies might mean for future AI development. ## Learn More About Paul, Weiss’s Artificial Intelligence practice: https://www.paulwei…
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In this week's episode, Katherine Forrest unpacks the rapidly widening gap between the U.S., the EU and other international AI regimes, and offers practical compliance pointers for companies deploying AI across borders. ## Learn More About Paul, Weiss’s Artificial Intelligence practice: https://www.paulweiss.com/industries/artificial-intelligence…
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Spring 2025 – Navigating Evidentiary Challenges in the Age of AI
20:22
20:22
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20:22This week, hosts Katherine Forest and Anna Gressel tackle the evolving landscape of evidentiary issues raised by artificial intelligence in litigation. From the admissibility of AI-generated images and chatbot records to the qualifications of AI experts and the nuances of hearsay, they break down the complex, fact-intensive questions facing courts …
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In this week’s episode of "Paul, Weiss Waking Up With AI," Katherine Forrest and Anna Gressel explore the emerging field of AI world models and the many applications of simulating a real-world environment, from interactive media experiences to robotic learning and even weather prediction. ## Learn More About Paul, Weiss’s Artificial Intelligence pr…
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In this episode of "Paul, Weiss Waking Up With AI," Katherine Forrest and Anna Gressel discuss AI benchmarking, exploring how these standardized tests evaluate AI models against each other and human capabilities, helping developers and deployers assess performance, safety and progress toward artificial general intelligence. ## Learn More About Paul…
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This week on “Waking Up With AI,” Anna Gressel looks at how decentralized AI training could revolutionize the field by allowing for the collaborative use of advanced GPUs worldwide, expanding access to model development while raising interesting questions about export controls and regulatory frameworks. ## Learn More About Paul, Weiss’s Artificial …
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Series 7, Episode 13: CX Global Insights 2025: A sneak peek into Ipsos’ new global benchmark of Customer Experience.
40:45
40:45
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40:45On this episode, we are sharing the audio from our latest LinkedInLive presentation on CX Global Insights 2025: A sneak peek into Ipsos’ newglobal benchmark of Customer Experience. During our Live event, we explored key findings, such as the surprising “Onaverage, around the world, 70% of customers say they choose to use a brandbecause they know th…
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In this episode of "Waking Up With AI," Katherine Forrest and Anna Gressel discuss breakthroughs in AI-powered language translation, from Meta's real-time translation glasses to new, highly-capable LLMs that are preserving and enabling communication across diverse global languages. ## Learn More About Paul, Weiss’s Artificial Intelligence Practice:…
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AI and Protein Folding: What Does It Really Mean?
17:21
17:21
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17:21This week on "Waking Up With AI," Katherine Forrest and Anna Gressel explore the intersection of AI and biology, focusing on how DeepMind's AlphaFold has revolutionized protein folding prediction by enabling scientists to better understand protein structures and interactions. ## Learn More About Paul, Weiss’s Artificial Intelligence Practice: https…
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In this episode of “Waking Up With AI,” Katherine Forrest and Anna Gressel examine a provocative research paper, which claims that some AI models can self-replicate, move between servers and resist shutdown commands — all without human intervention. ## Learn More About Paul, Weiss’s Artificial Intelligence Practice: https://www.paulweiss.com/practi…
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This week on “Waking Up With AI,” Katherine Forrest and Anna Gressel introduce griefbots, AI models that simulate the deceased, examining the legal, ethical and financial issues questions that arise when technology offers a digital afterlife. ## Learn More About Paul, Weiss’s Artificial Intelligence Practice: https://www.paulweiss.com/practices/lit…
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Checking in With Your Board of Directors on AI Usage
16:22
16:22
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16:22In this episode of “Waking Up With AI,” Katherine Forrest and Anna Gressel revisit how companies should brief their boards of directors about AI in 2025, offering insights into AI usage, risks and strategic considerations for senior management. ## Learn More About Paul, Weiss’s Artificial Intelligence Practice: https://www.paulweiss.com/practices/l…
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Series 7, Episode 12: Flying through turbulent times. Lessons from Air New Zealand and Ipsos’ Gold Award winning CX programme.
33:44
33:44
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33:44In this month's podcast, Helen is joined by Jeremy Todd, Head of Research & Insight at Air New Zealand, Trish Roberts, Experience Management Director, and Tom Magill, Associate Director of Ipsos New Zealand. This episode celebrates the success of the Air New Zealand CX programme, delivered by Ipsos with Medallia. At the 2024 Research Association Aw…
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Join Katherine Forrest in this week’s episode of "Waking Up With AI" as she unravels the complexities of APIs (Application Programming Interfaces). Discover how these essential software tools enable communication between program and their critical role in AI applications like ChatGPT. ## Learn More About Paul, Weiss’s Artificial Intelligence Practi…
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This week, Katherine Forrest and Anna Gressel unravel the mysteries of quantum physics, quantum algorithms and quantum computers. Join them as they discuss the potential of quantum computing to transform AI and scientific discovery. ## Learn More About Paul, Weiss’s Artificial Intelligence Practice: https://www.paulweiss.com/practices/litigation/ar…
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This week on “Waking Up With AI,” Katherine Forrest and Anna Gressel break down the fundamentals of quantum computing and its powerful computational abilities, setting the stage for upcoming episodes that will explore quantum computing's relationship with AI and recent advances from major tech companies. ## Learn More About Paul, Weiss’s Artificial…
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In this episode of “Waking Up With AI,” Katherine Forrest and Anna Gressel examine the integration of end-to-end reasoning and agentic AI capabilities, with new developments from OpenAI, DeepMind and other leading AI labs. Katherine also shares her firsthand experience with OpenAI’s new deep research capability, which is transforming academic appli…
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Season 7, Episode 11: Demystifying Mystery Shopping
25:18
25:18
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25:18This month, podcast host Danielle Doran is joined by Kendra Jones, Head of Client Success at Ipsos Channel Performance UK, and Andy Firth, Head of Advisory and Analytics Mystery Shopping at Ipsos Channel Performance UK, and Jean-Francois Damais, Global Chief Research office at Ipsos Customer Experience, who delve into the unique advantages of Myste…
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Taking Stock of the State of AI Regulation in the U.S.
32:17
32:17
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32:17This week, Katherine Forrest and Anna Gressel examine recent shifts in AI regulation, including the withdrawal of former President Biden's 2023 executive order on AI and the emergence of state-level regulations. They also discuss what these changes mean for companies in terms of navigating governance and compliance. ## Learn More About Paul, Weiss’…
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As robotic capabilities have progressed from toys and vacuum cleaners to highly advanced robotic humanoids, so too have the associated challenges and legal implications. This week on “Waking Up With AI,” Katherine Forrest explores these developments, as well as her personal experiences with Tesla’s Optimus Pro robot. ## Learn More About Paul, Weiss…
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Join Anna Gressel as she builds on last week’s DeepSeek discussion to explore why open source AI is once again taking center stage globally, from its potential for collaborative innovation to the policy challenges it presents. ## Learn More About Paul, Weiss’s Artificial Intelligence Practice: https://www.paulweiss.com/practices/litigation/artifici…
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In this episode of “Waking Up With AI,” Katherine Forrest delves into the groundbreaking advancements of AI newcomer DeepSeek's R1 and V3 models. She explores how this Chinese tech company is challenging the status quo and making waves in the AI space. ## Learn More About Paul, Weiss’s Artificial Intelligence Practice: https://www.paulweiss.com/pra…
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Season 7, Episode 10: Shifting Gears - CX Transformation at Volkswagen Group UK
36:04
36:04
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In this week’s episode of “Waking Up With AI,” Anna Gressel considers audio deepfakes and the complex legal and regulatory questions that arise when a deepfake uses the likeness of the deceased. ## Learn More About Paul, Weiss’s Artificial Intelligence Practice: https://www.paulweiss.com/practices/litigation/artificial-intelligence…
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Following last week’s deep dive into semiconductor chips, Katherine and Anna revisit the concept of AI inference. They explore AI reasoning capabilities, why inference quality matters for lawyers and recent advancements that can improve how models infer. ## Learn More About Paul, Weiss’s Artificial Intelligence Practice: https://www.paulweiss.com/p…
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This week, Katherine Forrest delves into the critical role of semiconductor chips in AI and the complex export controls shaping their future. Discover why these tiny components are at the heart of global innovation and what it means for the AI landscape in the year ahead. ## Learn More About Paul, Weiss’s Artificial Intelligence Practice: https://w…
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Join Katherine Forrest and Anna Gressel as they explore the concept of on-device AI. They delve into the benefits and challenges of on-device AI, as well as related topics like on-premise AI and model optimization techniques like quantization and pruning. ## Learn More About Paul, Weiss’s Artificial Intelligence Practice: https://www.paulweiss.com/…
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Season 7, Episode 9: The Employee Customer Ripple Effect
29:41
29:41
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This week, Katherine Forrest and Anna Gressel review recent research on newly discovered model capabilities around the concepts of AI alignment and deception. ## Learn More About Paul, Weiss’s Artificial Intelligence Practice: https://www.paulweiss.com/practices/litigation/artificial-intelligenceBy Paul, Weiss
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In this week’s episode Katherine Forrest and Anna Gressel explore the nuances between misinformation and disinformation, the role of AI in spreading falsehoods and the innovative tools being developed to combat these threats. ## Learn More About Paul, Weiss’s Artificial Intelligence Practice: https://www.paulweiss.com/practices/litigation/artificia…
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The Opportunities and Risks of Creating Code with AI
16:59
16:59
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16:59This week, Katherine Forrest and Anna Gressel look at some of the benefits, potential risks and safeguards that companies may want to consider when using AI to generate code. ## Learn More About Paul, Weiss’s Artificial Intelligence Practice: https://www.paulweiss.com/practices/litigation/artificial-intelligence…
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Season 7, Episode 8: Building Brands with Soul: A CMOs Journey to Humanising Growth and Lasting Impact
41:45
41:45
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Join Katherine Forrest and Anna Gressel as they explore the challenges and opportunities of scaling AI models, from data walls to Moore's law, in this episode of "Waking Up With AI." ## Learn More About Paul, Weiss’s Artificial Intelligence Practice: https://www.paulweiss.com/practices/litigation/artificial-intelligence…
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E13 - Building Success: B&E Built's Journey to $5 Million in Revenue
39:22
39:22
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39:22Welcome to the Business Benchmark Group Podcast, where we celebrate the remarkable achievements of businesses shaping their industries. Join host Stefan Kazakis as he explores the inspiring journey of Ethan Chittick, CEO of B&E Built, a commercial carpentry company that skyrocketed from apprenticeship roots to surpass $5 million in revenue within t…
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The AI User Interface: Where is it Headed?
20:17
20:17
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20:17In this week’s episode of “Waking Up With AI,” Katherine Forrest and Anna Gressel explore the ways in which the AI user interface (UI) may be changing, from text-based interfaces to robots, brain-machine interfaces and more. ## Learn More About Paul, Weiss’s Artificial Intelligence Practice: https://www.paulweiss.com/practices/litigation/artificial…
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E12 - Value Your Time: Balancing Work and Life with Craig Waldron
43:46
43:46
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43:46Join us as we delve into the true value of time with Craig Waldron from Cortrols Temperature Systems. Craig shares insights on how time management extends beyond business productivity to enhancing personal well-being and family life. Discover practical strategies Craig adopts, influenced by Business Benchmark Group, to prioritize health, family tim…
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This week, Katherine Forrest and Anna Gressel discuss how courts are grappling with the evidentiary issues raised by AI-generated or manipulated content, such as deepfakes, and how the federal judiciary is considering new rules to address them. ## Learn More About Paul, Weiss’s Artificial Intelligence Practice: https://www.paulweiss.com/practices/l…
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Powering the Future: Renewable Energy Supply Chain Logistics (Part 2)
24:24
24:24
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24:24Today we continue our conversation with Arno Veldkamp and Graham Hunter on Energy Supply Chain logistics. Arno is Head of Client Relationship Management Automotive & Energy at Quick Logistics; Graham is Global Key Account Manager – Project Logistics at Kuehne+Nagel. In Part 1, they described the incredible lengths to which energy companies go to re…
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E11 - Transforming Tradies’ Brands with Matt Adams of Tradie Wraps
29:01
29:01
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29:01In this episode, we sit down with Matt Adams, founder and CEO of Tradie Wraps, Melbourne’s leading vehicle branding specialist. Matt shares his journey from starting Tradie Wraps in 2005 to becoming a trusted partner for tradies and construction businesses across Victoria. Learn how his innovative vehicle wraps act as mobile billboards, elevating b…
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Join Katherine Forrest and Anna Gressel as they delve into the latest advancements in AI policy, regulation, and agentic technology. On this week’s episode they discuss how AI agents are transforming industries and the critical compliance and governance issues that come with these innovations. ## Learn More About Paul, Weiss’s Artificial Intelligen…
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E10 - Focus to Grow: The Power of Specialisation with Josh Dobija of Dobija Creative
40:42
40:42
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40:42In this special episode, we sit down with Josh Dobija, founder of Dobija Creative and one of our 2024 Business of the Year awardees at The BBG Summit. Josh shares his remarkable journey from a small, results-oriented business to an industry leader in design and signage, driven by a laser focus on specialisation and growth. Tune in as he discusses t…
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In this episode of “Waking Up With AI,” Katherine Forrest and Anna Gressel explore the transformation of LLM capabilities over the past few years. Are these models merely engaging in word prediction, or can they actually “reason”? ## Learn More About Paul, Weiss’s Artificial Intelligence Practice: https://www.paulweiss.com/practices/litigation/arti…
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Season 7, Episode 7 - From Bean to Cup: The Starbucks Vietnam Journey!
33:26
33:26
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New AI Developments: Transforming Text into a Podcast
13:58
13:58
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13:58This week, Katherine Forrest and Anna Gressel explore a new tool that can generate podcasts from text input. Can they spot the signs of artificiality, and how does this tool challenge our assumptions about media and communication? ## Learn More About Paul, Weiss’s Artificial Intelligence Practice: https://www.paulweiss.com/practices/litigation/arti…
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Powering the Future: Renewable Energy Supply Chain Logistics (Part 1)
24:40
24:40
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24:40Energy, of course, powers the world. And harnessing that energy is an extraordinarily challenging task, involving massive equipment and sensitive parts that must travel to and from the furthest reaches of the globe. From oil rigs in the North Sea to wind farms off the U.S. coast, securing historical and renewable forms of energy requires precise, r…
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Katherine Forrest and Anna Gressel introduce you to NIST—the National Institute of Standards and Technology, an office of the Department of Commerce—and its role in shaping the present and future of artificial intelligence in the United States. ## Learn More About Paul, Weiss’s Artificial Intelligence Practice: https://www.paulweiss.com/practices/l…
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Revisiting California’s AI Regulatory Efforts
13:59
13:59
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13:59In this episode of Waking Up With AI, Katherine Forrest and Anna Gressel update you on the latest status of two AI bills from the California legislature—SB 1047, which was sent back without signature, and AB 2839, which is the subject of a preliminary injunction in Federal court. ## Learn More About Paul, Weiss’s Artificial Intelligence Practice: h…
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E9 - Protecting Tradies: Insurance Essentials with IMAR’s Jack Phelan
32:36
32:36
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32:36In this episode of the Business Benchmark Group podcast, host Stefan Kazakis sits down with Jack Phelan, General Manager of IMAR, Australia's leading insurance provider for the trades and construction industry. Jack shares his insights into the essential insurance solutions that keep tradies covered—from public liability and tool cover to income pr…
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