Best CSI Talk Podcast Podcasts (2025)

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Drama, Depression & Death - Billy Martin - Part 11 2:19:29

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16h ago2:19:29

2:19:29

This week, we finish this epic tale with Billy, trying to live a peaceful "retirement", on a large farm property in upstate New York. It seems like the perfect place, but Billy is bored, and plotting his managerial return to the Yankees. This boredom causes Billy to drink, and fight with his wife, leaving broken glass, and melted ice cream, in thei…

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Managers Mini-Series: Level Up Daily with Fast Coaching for Dealership Managers — Episode 1 20:23

1d ago20:23

20:23

Part 1 of Jen Suzuki's 4-part mini-series for dealership leaders: a fast, repeatable coaching framework to level up your team one short session at a time. In this episode Jen breaks down a 10–15 minute training format she uses in-store and at NADA Academy — how to open sharp, teach one skill in 60–90 seconds, demonstrate it under 3 minutes, then pu…

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How Elite Dealers Are Pulling Ahead: Bill Camastro on AI, People, and Performance! 44:22

5d ago44:22

44:22

In this episode of Dealer Talk with Jen Suzuki, Jen sits down with Bill Camastro, dealer partner at Gold Coast Cadillac and Jersey, to explore the intersection of technology, AI, and human connection in modern dealerships. Bill shares hard-earned lessons from growing up in the Bronx to running a top-rated Cadillac brand, and how he leverages AI—not…

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Divorced, Fired & Beaten Up - Billy Martin - Part 10 2:46:06

8d ago2:46:06

2:46:06

This week, we pick up with Billy being arrested, on the front lawn of his girlfriend's house. He's rehired as the Yankee manager, only to be fired, at the end of the season. But dont worry, he'll be hired & fired, again! He also gets in a four part brawl with one of his own pitchers, and is attacked in a strip club bathroom. He's divorced, remarrie…

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The Grey's Anatomy Series- Winning a battle, losing the war 31:11

11d ago31:11

31:11

On this weeks episode of CSI Anatomy, we talk about episode 3 of season 1 of Grey's Anatomy "Winning a battle, losing the war",Derek persuit of Meredith, the differences between Cristina and Izzy, George having to look after a Chief's vip and Karev being...well Karev in season 1. If you have any inquaries, suggestions or just wanna reach out, email…

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16 - Joanne Mackel: Becoming the Police Officer She Needed as a Child 1:27:51

12d ago1:27:51

1:27:51

Former Detective Sergeant Joanne Mackel joins us for a deeply personal conversation about her life, her policing career, and the decades-long search for answers surrounding her mum’s disappearance. Joanne’s mother, Ann Law, went missing from Newcastle in 1973. Ann’s body has never been found, and it is long believed that she was murdered and buried…

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How to Build a Team That Loves Working With You (Not For You) with Clint Pulver! 32:19

14d ago32:19

32:19

What makes people stay… and what makes them walk out the door? In this episode, Jen sits down with Clint Pulver — Emmy Award–winning speaker, author, and creator of the "Undercover Millennial" movement — for a raw, energy-packed conversation about leadership that actually inspires people to perform at their highest level. Clint has interviewed over…

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Down Goes The Marshmallow Man - Billy Martin - Part 9 2:35:48

15d ago2:35:48

2:35:48

This week, we find Billy fired, again. He's also living a double life, by getting married to his teenaged girlfriend, but also carrying on an affair, right out in the open, with an attractive photographer. He also gets another job, and is fired. He gets in several fights, including a certain marshmallow salesman, and several others, all while the I…

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Inside CDK's Data: What's Really Holding Service Departments Back With Kim Saylor! 39:52

16d ago39:52

39:52

What's really happening inside dealership service departments? In this episode, Jen sits down with Kim Saylor, Senior Director of Fixed Ops Product Marketing at CDK Global, to break down the real shifts, disruptions, and opportunities shaping fixed ops today. Kim brings big data, real research, and boots-on-the-ground insights from dealerships acro…

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The Grey's Anatomy Series- "The First Cut is The Deepest" 32:48

18d ago32:48

32:48

We are now CSI Anatomy!/ On this weeks recap, we talk about episode 2 of season 1 "The First Cut is The Deepest", Meredith facing her first trauma, Alex finally joining the gang and Burke going beyond to help a patient. If you have any inquaries, suggestions or just wanna reach out, email us at csitalkpodcast@gmail or dm us on our instagram: csi.an…

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Voice AI Is Exploding in Automotive: The New Era with Rich Sands, CEO of Stella 47:24

21d ago47:24

47:24

Wake up — it's here. Conversational AI has officially arrived in automotive, and it's transforming dealership operations faster than anyone expected. In this episode, Jen sits down with one of the true OGs of voice AI, Rich Sands, CEO of Stella Automotive AI, to unpack what's really happening behind the scenes as dealerships adopt AI in service and…

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Kiss My Petunia - Billy Martin - Part 8 2:26:45

22d ago2:26:45

2:26:45

This week, we catch up to a triumphant Billy, as he basks in the glow of World Series victory. This, of course, leads him to brutally pummel a reporter, who dared ask a question about a recent Yankee trade. He is forced to resign, only to be rehired, within 2 months. He fights with players, reporters, and one, very angry team owner. He also finds l…

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The Grey's Anatomy Series- A Hard Days Night 42:56

25d ago42:56

42:56

On our first episode talking about Grey's Anatomy, we recap the very first episode of Grey's Anatomy called "A Hard Days Night", which was named after an iconic song. If you have any ideas or suggestions, email us at [email protected]!

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15 - Deep Dive: Peter Faulding on Underwater Forensics and Accountability 1:23:58

26d ago1:23:58

1:23:58

In this episode of The Crime Scene Insiders, we sit down with expert investigator and diving specialist Peter Faulding, Founder of Specialist Group International (SGI). Peter shares his remarkable journey — from early careers in emergency response to becoming a leading voice in underwater search and recovery operations. We dive into the technology …

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Ep6 Internet Sales Series: Work Smarter, Not Harder! AI Strategies for Dealership Teams 16:49

27d ago16:49

16:49

AI is no longer optional—it's a must-have tool for every salesperson, service advisor, and dealership professional. In this episode of Dealer Talk with Jen Suzuki, learn how to leverage AI to save time, boost efficiency, and personalize every customer interaction. Jen walks you through: The must-have AI tools for your phone and desktop How to promp…

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The Bronx Is Burning - Billy Martin - Part 7 2:30:14

29d ago2:30:14

2:30:14

This week, we find Billy Martin at the brink of a triumphant season, that would cement his managerial legacy. The problem is, there's going to be much drama, in the process. From fighting, in the dugout, on national televison, with his star player, to fighting with the team owner, at 2 am, after everyone has had a few cocktails, to causing a scene,…

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P4 AI Mini Series: Sales & Service are Leading the AI Shift Inside Dealerships — with Carla Ksonzek, Head of Sales at Matador AI 27:49

1M ago27:49

27:49

AI is changing the way dealerships connect, communicate, and compete! In Part 4 of our Matador AI mini-series, Jen sits down with Carla Ksonzek, Head of Sales at Matador AI, to talk about how top dealers are winning the long game through automation, culture, and leadership. Carla breaks down what she calls the SMS-first world—where 90% of customers…

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P3 AI Mini Series: From Demo to Daily Use: How to Make AI Actually Work Inside a Dealership — with Joshua Bagley, Head of After Sales at Matador AI 24:04

1M ago24:04

24:04

We all love a shiny new tech demo—but what happens after the install? In Part 3 of our AI mini-series with Matador AI, Jen sits down with Joshua Bagley, Head of After Sales, to talk about what really makes AI work inside a dealership. Joshua breaks down the people side of implementation—why collaboration across departments, leadership buy-in, and c…

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P2 AI Mini Series: From GM to Dealer Advisory Board Member: How AI Is Changing the Way Dealerships Operate 20:46

1M ago20:46

20:46

Not every day do you meet someone who's worked their way from the sales floor to the GM's office — and now sits on the advisory board for an AI company that's changing how dealerships leverage AI in operations. In Part 2 of our AI mini-series with Matador AI, Jen sits down with Uli DeMartino, a seasoned operator turned advisor, to talk about how AI…

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P1 AI Mini Series: How to Collab with AI in Your Dealership with Kevin Esmezyan, Matador AI 22:46

1M ago22:46

22:46

AI isn't here to replace humans—it's here to amplify them. In this first episode of our new mini-series with Matador AI, Jen sits down with Kevin Esmezyan, Head of Product at Matador AI, to explore how dealerships are using AI to eliminate repetitive tasks, reduce burnout, and empower their people to focus on what they do best—building relationship…

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Did He, Or Didn't He? - The Shohei Ohtani Gambling Scandal 1:07:55

1M ago1:07:55

1:07:55

This week, we take a break from our Billy Martin series, to bring you a bonus episode, that is more relevant than ever, right now. Mixing otherwordly talent, with the black cloud of gambling allegations, hanging over head, makes this as crazy a story as we've talked about. Did the greatest talent, in the game of baseball, the modern day face of gam…

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Ep5 Internet Sales Series: Stop Sending Boring Emails! Level Up Your Video Game! 17:32

1M ago17:32

17:32

Emails alone won't cut it anymore. In this episode of Dealer Talk with Jen Suzuki, we dive into how to leverage video to boost responses, engage leads, and convert more sales. Jen walks you through: Using AI to craft tailored video scripts for introductions, follow-ups, and appointment confirmations. The 4 "moments that matter" in every customer jo…

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14 - Ange’s True Crime Story: Assault & Criminal Justice Failures 1:30:44

1M ago1:30:44

1:30:44

This week’s episode of The Crime Scene Insiders is a deeply personal one. Ange opens up about an assault she and a friend experienced three years ago, and the long, exhausting journey through the criminal justice system that followed. As someone who’s spent years working within the sector, Ange offers a unique perspective on how victims can be let …

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Ep4 Internet Sales Series | Stop Being Transactional: Connect, Build Trust, Sell More 17:35

1M ago17:35

17:35

Are you still saying, "What I'd like to do is get you down here…"? That old-school, transactional approach is dead. In this episode of Dealer Talk with Jen Suzuki, we explore the relational selling mindset — the strategy that builds trust, boosts confidence, and creates lifelong customers. Jen walks you through: The difference between transactional…

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Trouble Is My Middle Name - Billy Martin - Part 6 2:21:45

1M ago2:21:45

2:21:45

This week, we catch up with Billy, as he is again fired, despite being the league's Manager of the Year. He fights, more & more, with his celebrity getting him out of multiple arrests. But his celebrity doesn't help his attempted cocaine mule of a daughter. He lands his dream gig, as manager of the New York Yankees, only to almost be fired for talk…

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Ep3 Internet Sales Series | The 3-Step Framework to Convert Internet Leads Into Appointments 21:25

1M ago21:25

21:25

So many people avoid calling internet leads — and it's not fear, it's lack of process. In this episode of Dealer Talk with Jen Suzuki, I break down my 3-step call framework that builds trust, uncovers what customers really want, and locks in appointments fast. You'll learn: How to lead with helper vibes instead of "sales vibes." How to get into fle…

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Ep2 Internet Sales Series | Aggressive 72-Hour Internet Lead Follow-Up Strategy 19:10

2M ago19:10

19:10

Unlock the secrets to mastering internet lead follow-up with Jen Suzuki! In this episode of Dealer Talk with Jen Suzuki, Jen dives deep into her aggressive, results-driven 72-hour follow-up cadence for internet leads. She shares proven strategies for phone calls, texts, voicemails, personalized videos, and AI-assisted messaging—designed to help dea…

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The Angry Wanderer - Billy Martin - Part 5 2:29:09

2M ago2:29:09

2:29:09

This week, we follow Billy's exploits, as his teams perform wonderfully, on the field, but it's still not enough to keep him from getting repeatedly fired. Why? Because he fights with team owners, opposing players/managers/fans & umpires. He even beats one of his own players, so badly, that they have to be hospitalized for 20 stitches to their face…

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Ep1 Internet Sales Series | Stop Sounding Basic! Level Up Your Phone Game with Jen Suzuki 14:02

2M ago14:02

14:02

In this solo episode, Jen Suzuki kicks off her new Sales Series with the energy, insight, and strategy that'll transform your phone calls into conversions. Jen breaks down her favorite real-world techniques that work for inbound, outbound, internet, and service calls — the same tactics she teaches top-performing dealership teams across the country.…

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Character Series- The Fall 13:32

2M ago13:32

13:32

On this weeks episode of CSITalk, we talk about episode 17 of season 1 of CSI:New York, we talk about two cases that happened on the episode and how in one of them, the victim actually ids his attackers. If you want to get in touch with us because you want us to talk about an specific theme or character, feel free to reach us at: csitalkpodcast@gma…

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Spooky Stories, Real Threats: Talking Cybersecurity with Steve Sanders 26:52

2M ago26:52

26:52

It’s spooky season on Banking on Community—and nothing’s scarier than cyber threats. Saxon and Brett are joined by CSI’s own CSIO and CRO, Steve Sanders, to talk deepfakes, voice cloning, and why you should probably think twice before scanning that random QR code. From AI-driven fraud to Steve’s secret “SAUCE” for staying secure, this episode will …

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Tuomas Palvia: Inside Finland’s Fire Investigations With the FI Sauna King !!! 40:13

2M ago40:13

40:13

Send us a text A fire inside a fire station. A scene at minus 31°C. A fire inside a fire station. A scene at minus 31°C. And a candid look at how cognitive bias creeps into decisions when your fingers are numb and the clock is ticking. We sat down with Finnish investigator and trainer Tuomas Palvia to unpack how Finland’s tiered investigation syste…

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13 - Policing, Interviews & Major Crime with James Harris 59:46

2M ago59:46

59:46

In this episode of The Crime Scene Insiders, we’re joined by James Harris — former City of London Police detective, specialist in major crime investigations, and one of the UK’s most highly trained investigative interview specialists. James shares insights from his policing career, including his approach to interviewing suspects and witnesses, and …

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Leadership That Sells Cars: How Raul Gomila Took City Kia to #3 in the Nation 37:10

2M ago37:10

37:10

Get ready to meet Raul Gomila, General Manager of City Kia of Greater Orlando, and one of the highest-performing dealership leaders in the nation! Jen Suzuki dives deep into Raul's playbook on leadership, management, and dealership growth — and how he built a championship culture that sells +/- 500 cars a month. Raul shares how he turned an average…

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Loyalty, Lawsuits & Left Hooks - Billy Martin - Part 4 2:17:29

2M ago2:17:29

2:17:29

This week, Billy starts out on another new team, but that doesn't last long. He bounces around the league, while fighting, and even getting sued by another player, who ended up with a broken orbital bone. As he tries to live down his fighter reputation, he get into even more fights. He even fights a team official, in a hotel lobby. With his playing…

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Ep. 8 2.0 MPI Follow-Up Calls: Turning Conversations into Approvals 10:34

2M ago10:34

10:34

In this episode of Dealer Talk with Jen Suzuki, I break down how to take everything from the previous service advisor lessons — warm greetings, Job-Risk-Reward (JRR), analogies, and MPI preparation — and execute a 2.0 follow-up call that drives approvals. I'll cover: How to personalize each call and start with a warm, human touch Using good news fi…

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Character Series- Bang Bang 20:48

2M ago20:48

20:48

On this weeks episode of CSITalk, we talk about episode 23 of season 6 of CSI: Crime Scene Investigation called "bang-bang", when Brass gets shot in the one place the vest didnt cover, and how Grissom and Sara are on their honeymoon phase still. If you want to get in touch with us because you want us to talk about an specific theme or character, fe…

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Ep. 7 Real MPIs, Real Practice, Real Results: Boost Approvals with Hands-On Training 12:58

2M ago12:58

12:58

Learning concepts is only half the battle — the real skill comes from practice. In this episode of Dealer Talk with Jen Suzuki, I share an interactive activity from my live classes that helps service advisors take everything they've learned — from warm greetings to Job-Risk-Reward explanations and analogies — and put it into action using real MPIs.…

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A Troublemaking Bad Influence - Billy Martin - Part 3 2:18:42

2M ago2:18:42

2:18:42

This week, we catch up with Billy, as he is forced back into the Army, missing an entire season of Yankee baseball. He is also labeled as a "troublemaker", and a "bad influence" on teammates like Mickey Mantle, just because they go out drinking, every night, and a major brawl happened to beak out at the Copacabana, at Billy's birthday party! He fig…

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Ep. 6 Stop the Tech Talk: Why Analogies Win Service Approvals 11:42

2M ago11:42

11:42

Specs, millimeters, torque, hydraulic pressure… customers check out FAST when advisors go "full tech mode." That's where analogies change the game. In this episode of Dealer Talk with Jen Suzuki, I share one of my favorite techniques that helps customers understand repairs without feeling overwhelmed: turning technical jargon into relatable stories…

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Character Series- Hollywood Brass 24:51

2M ago24:51

24:51

On this weeks episode of CSITalk, we talk about episode 20 of season 5 "Hollywood Brass", like how this is the reason why a csi show situated in Los Angeles would work, how Brass still sees Ellie as a little girl and how tvs used to work in the early 2000s. If you want to get in touch with us because you want us to talk about an specific theme or c…

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12 - CSI Uncovered: 20 Years on the Scene with Lindsy Slamon 1:14:46

2M ago1:14:46

1:14:46

This week on The Crime Scene Insiders, we’re joined by Lindsy Slamon as she reflects on her remarkable 20+ year career across roles as a Crime Scene Investigator, manager, and coordinator. From gripping cases—including the high-profile Dale Cregan investigation—to the unforgettable moments that kept her on her toes, Lindsay shares stories that are …

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Ep. 5 The #1 Takeaway from My Service Classes: J-R-R Explained 12:49

2M ago12:49

12:49

Most customers don't wake up excited to buy brake pads or a cabin filter. That's where YOU come in. In this episode of Dealer Talk with Jen Suzuki, I reveal the secret weapon that service advisors across the country call their #1 takeaway from my classes: the J-R-R Formula (Job – Risk – Reward). Here's what we cover: How to explain any repair in pl…

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Vithyaa Thavapalan : Breaking Barriers While Breaking Down Burn Patterns, and Going Solo utilising the latest in Ai Technology 43:22

2M ago43:22

43:22

Send us a text The amazing Vithyaa Thavapalan joins me to talk all things FI — and becomes the very first guest to turn the tables on me! That kind of bold, dynamic energy is nothing new for this powerhouse in the FI space. 💥 Learn more about Vithyaa here: 🌐 vithyaa.com.au – Official Website 💼 LinkedIn – Vithyaa Thavapalan 🧭 Origin & Cause Investig…

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Cow Killing Street Fighter - Billy Martin - Part 2 2:11:45

2M ago2:11:45

2:11:45

This week, we start out with Billy, being a big part of the NY Yankees, and making lifelong friends with Micky Mantle. After a few World Series wins, and a quick marriage, Billy settles into the serious business of partying, and NY night life. This includes many fist fights, both on & off the baseball field, and a carzy time, at a ranch, where shot…

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Ep 4 Why Unclear Expectations Kill CSI (and How to Fix It) 13:18

2M ago13:18

13:18

You can be the friendliest advisor in the world, but if a customer thinks their car will be ready in two hours and it takes six… you're the bad guy. In this episode of Dealer Talk with Jen Suzuki, we're diving into one of the biggest customer killers in the service lane: unclear expectations. With most dealerships using XTime, it's time to master t…

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In Tune with Leadership: a Conversation with CEO Nancy Langer 21:16

2M ago21:16

21:16

In this episode of Banking on Community, hosts Saxon, Tara, and Brett sit down with CSI President and CEO Nancy Langer for a conversation about her path into fintech, vision for community banking, focus on customers, and the future she sees for CSI. She also shares the personal side of her story, from her Wisconsin roots and loyalty to the Packers,…

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Reshaping Dealership Marketing: Social Media, Boosting, Branding, AI and Bots 38:06

3M ago38:06

38:06

Social media and AI are no longer side projects for dealerships—they're the engines driving connection, branding, and sales growth. In this episode of Dealer Talk with Jen Suzuki, I sit down with John Spinoza and Julian Builis of Cruise Control, a team that's been transforming dealership marketing through smarter strategies, compliance safeguards, …

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Brothels, Brawling & Baseball - Billy Martin - Part 1 2:23:03

3M ago2:23:03

2:23:03

This week, we start a series on one of the most colorful characters in sports history. A hard drinking brawler, who knew nothing but success in baseball. We start this tale, with Billy's dad, taking off, while he was a baby. We delve into his upbringing, just hanging around his aunt's brothel, or getting into constant fights, but at the same time, …

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Ep. 3 Don't Sleep on the Walkaround: The Service Drive Trust Builder! 11:48

3M ago11:48

11:48

Most advisors treat the walkaround like it's optional. It's not. In this episode of Dealer Talk with Jen Suzuki, I'm breaking down why the walkaround is the most underused but most powerful tool you have to build trust, boost credibility, and set the tone for approvals. You'll learn how to: Turn a walkaround into a stage for connection, not just in…