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CoPilot Conversations Podcasts

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Data Science and Design

Meghan Fasano Will Johnson

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Dive into "CoPilot Conversations" for a unique A-Z journey through the world of OpenAI and beyond. Our hosts, a Data Scientist and a UX Designer, seamlessly bridge data with design, turning complex AI algorithms into intuitive user experiences. As they guide you through each letter of the alphabet, they'll highlight how data-driven insights merge with design principles to shape the future. Tune in to "CoPilot Conversations" and embark on an enlightening exploration where data meets design in ...
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Pod Is My Copilot

Taylor and Taffy and Rodan

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"A Snarky Audio Cocktail," says David In Denver... Taylor the Latte Boy and Rodan (the gays) and Taffy Carlisle Huffington (the girl) talk about life in Florida and Louisiana, love, friendship and pop culture on a weekly podcast. MONRRRROOOOE!!!!
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Join Lukas Biewald on Gradient Dissent, an AI-focused podcast brought to you by Weights & Biases. Dive into fascinating conversations with industry giants from NVIDIA, Meta, Google, Lyft, OpenAI, and more. Explore the cutting-edge of AI and learn the intricacies of bringing models into production.
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VUX World

Kane Simms

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Interviews with the best brains in AI, sharing how to improve customer experience and business operations using emerging AI technologies such as voice AI, conversational AI, NLP, Large Language Models (LLMs), generative AI and more. We educate business leaders and teams on why and how AI technologies are revolutionising the way consumers engage with businesses and the internet, why that matters and how to implement it properly. “One of the most consistently insightful and deeply respected po ...
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The Digital Edge

Legal Talk Network

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The Digital Edge: Lawyers and Technology is a podcast hosted by Sharon Nelson, president of Sensei Enterprises, and Jim Calloway, Director of the Oklahoma Bar Association's Management Assistance Program. Each month, Nelson and Calloway invite noted legal technologists, authors, and lecturers to address a different topic related to lawyers and technology.
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The Process & Automation Podcast

Sascha Cutura and Arno Van Rooyen

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We’ve been working in projects helping businesses, from FinTech start-ups to global Enterprises, with their process and automation challenges for over 15 years, and now we get to share what we have learned. This is our opportunity to talk about the latest in data, process and automation, low-code, workflow, RPA, AI, chatbots and about building the right team for automation success. https://www.theautomationguys.net
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AI Goes to College

Craig Van Slyke

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Generative artificial intelligence (GAI) has taken higher education by storm. Higher ed professionals need to find ways to understand and stay up with developments in GAI. AI Goes to College helps higher ed professionals learn about the latest developments in GAI, how these might affect higher ed, and what they can do in response. Each episode offers insights about how to leverage GAI, and about the promise and perils of recent advances. The hosts, Dr. Craig Van Slyke and Dr. Robert E. Cross ...
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Tech UNMUTED

Fusion Connect

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Tech UNMUTED, the podcast of modern collaboration, where we tell the stories of how collaboration tools enable businesses to be more efficient and connected. Humans have collaborated since the beginning of time – we’re wired to work together to solve complex problems, brainstorm novel solutions and build a connected community. On Tech UNMUTED, we’ll cover the latest industry trends and dive into real-world examples of how technology is inspiring businesses and communities to be more efficien ...
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A podcast about unleashing the full potential in people and technology. When people and technology come together, the potential is limitless. But while everyone is used to hearing about the revolutionary impact of tech, it can be easy to forget about the people behind it all. This podcast shines a light on the human side of innovation, as co-hosts Aaron Brooks and Heather Haskin explore and reframe our relationship to technology.
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On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support. Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter 🏠 www.intercom.com
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In this episode of VUX World, we chat with Kellin Sjoerds and Ricky Wekker, Conversational AI Engineers at Essent - the Netherlands’ largest utility provider and part of the E.ON Group to uncover the story behind their groundbreaking agent assist tool, Bolt. Bolt is an AI-powered agent copilot that has transformed Essent’s call centre operations, s…
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Wiz is a cloud security platform that helps organizations identify and remediate risks across their cloud environments. The company’s platform scans layers of the cloud stack, including virtual machines, containers, and serverless configurations, to detect vulnerabilities and misconfigurations in context. The Model Context Protocol, or MCP, is emer…
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Welcome back to SED News, a podcast series from Software Engineering Daily where hosts Gregor Vand and Sean Falconer break down the latest stories in software engineering, Silicon Valley, and the wider tech industry. In this episode, Gregor and Sean dig into Meta’s legal battle over AI training data, discuss the strategic implications of Meta’s $14…
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In this episode of Gradient Dissent, Lukas Biewald talks with Jarek Kutylowski, CEO and founder of DeepL, an AI-powered translation company. Jarek shares DeepL’s journey from launching neural machine translation in 2017 to building custom data centers and how small teams can not only take on big players like Google Translate but win. They dive into…
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How do you keep your AI agent accurate when the product changes every week? Bobby Stapleton, Senior Director, Human Support, Intercom, chats with Ruth O’Brien, Senior Director, AI Support, Intercom, about how Intercom’s support team maintains 75%+ resolution rates - from the processes behind new product launches to the culture of continuous improve…
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As generative AI redefines the contact centre, ensuring consistent performance across complex telephony networks becomes mission-critical. In this episode, we speak with Satish Barot, CTO at Klearcom, about the evolution of contact centre technology and the critical role of quality assurance in AI voice systems. We explore how organisations gradual…
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Anaconda is a software company that’s well-known for its solutions for managing packages, environments, and security in large-scale data workflows. The company has played a major role in making Python-based data science more accessible, efficient, and scalable. Anaconda has also invested heavily in AI tool development. Greg Jennings is the VP of En…
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ByteDance is a global technology company operating a wide range of content platforms around the world, and is best known for creating TikTok. The company operates at a massive scale, which naturally presents challenges in ensuring performance and stability across its data centers. It has over a million servers running containerized applications, an…
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Bar presidents share strategies, tools and insights for attorneys growing into leadership roles. Learn from real stories of growth, crisis management, and innovation in NCBP’s Leading the Bar podcast. Listen monthly for compelling stories the next generation of lawyer-leaders can use to develop skills, confidence, and vision to lead with purpose an…
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Intercom power user and automation expert Sam Miller, Customer Support Operations Manager at Dental Intelligence, joins Ruth O’Brien, Senior Director, AI Support at Intercom to share how his team blends AI and human support to deliver a high-quality experience at scale. Follow the people https://www.linkedin.com/in/ruthieob/ https://www.linkedin.co…
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74% of CEOs think their jobs are on the line because of AI. Not because AI might replace them, but because failing to implement it successfully could cost them everything. Merlin Bise, CTO of Inbenta and former Head of Technology at a firm acquired by the London Stock Exchange, joins us to share how Inbenta is helping enterprises modernise their cu…
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WayForward is a renowned video game studio that was founded in 1990. The company has developed games for publishers such as Capcom, Konami, and Nintendo and has released their games across major hardware platforms from the last 35 years. They are also the creators of the Shantae series of 2D platformers. WayForward recently developed the latest gam…
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One of the most immediate and high-impact applications of LLMs has been in software development. The models can significantly accelerate code writing, but with that increased velocity comes a greater need for thoughtful, scalable approaches to codereview. Integrating AI into the development workflow requires rethinking how to ensure quality,securit…
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In this special episode, recorded live at Boost Camp, we have three industry leaders who are shaping the future of conversational AI: Ben Maxim, CTO at Michigan State University Federal Credit Union (MSUFCU), Åse Marthinsen, who leads generative AI at Norway’s largest bank, DNB and Nick Mitchell, Chief Revenue Officer at boost.ai. We cover the ever…
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Emulating retro games on modern consoles is a growing trend, and allows players to experience classic titles with improved performance, enhanced resolution, and added features like save states and rewinding. However, this process raises many challenging technical questions related to hardware compatibility, performance optimization, rendering, and …
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Welcome back to SED News, a podcast series from Software Engineering Daily where hosts Gregor Vand and Sean Falconer break down the latest stories in software engineering, Silicon Valley, and wider tech world. In this episode, Gregor and Sean unpack what’s going with Deel and Rippling, explore why Databricks and Snowflake are making big bets on Pos…
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In this episode, we explore how True Classic, a men's apparel brand, is leveraging AI to transform its customer support with Jordan Gesky, Senior Customer Experience Manager. We look at True Classic’s journey from rule-based automation to generative AI across multiple channels. Jordan talks about how their AI assistant, Crue, now handles customer s…
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TanStack is an open-source collection of high-performance libraries for JavaScript and TypeScript applications, primarily focused on state management, data fetching, and table utilities. It includes popular libraries like TanStack Query, TanStack Table, and TanStack Router. These libraries emphasize declarative APIs, optimized performance, and deve…
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The recent discussion between Craig Van Slyke and Robert E. Crossler centered around the alarming prediction from Anthropic's CEO regarding the potential displacement of up to 50% of entry-level knowledge work positions within the next five years due to advancements in generative AI. This assertion prompts a critical examination of the implications…
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In this episode of Gradient Dissent, Lukas Biewald sits down with Thomas Dohmke, CEO of GitHub, to talk about the future of software engineering in the age of AI. They discuss how GitHub Copilot was built, why agents are reshaping developer workflows, and what it takes to make tools that are not only powerful but also fun. Thomas shares his experie…
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Evaluations are critical for assessing the quality, performance, and effectiveness of software during development. Common evaluation methods include code reviews and automated testing, and can help identify bugs, ensure compliance with requirements, and measure software reliability. However, evaluating LLMs presents unique challenges due to their c…
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In this episode, we talk to Guillaume Laporte, Chief AI Officer at Foundever - a $4 billion BPO giant with 150,000 employees worldwide. Guillaume explains the massive impact of generative AI on the BPO industry, why it’s the biggest threat and the biggest opportunity for contact centres today. From deciding whether to buy, build or partner on AI so…
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A major challenge with creating distributed applications is achieving resilience, reliability, and fault tolerance. It can take considerable engineering time to address non-functional concerns like retries, state synchronization, and distributed coordination. Event-driven models aim to simplify these issues, but often introduce new difficulties in …
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Agentic AI is seen as a key frontier in artificial intelligence, enabling systems to autonomously act, adapt in real-time, and solve complex, multi-step problems based on objectives and context. Unlike traditional rule-based or generative AI, which are limited to predefined or reactive tasks, agentic AI processes vast information, models uncertaint…
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Generative AI has changed everything - from how we build to how we design. In this episode, we’re joined by Alex Shin, Senior Product Designer at Prudential Financial, to talk about how UX is evolving in the age of LLMs. Alex shares his journey from studying Social Policy to UX and conversation design, including how he helped launch Prudential’s fi…
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CSAT has long been the go-to metric for support teams - but now there's a better way to measure how customers really feel. In this episode, Jared Ellis, Senior Director of Global Product Support at Culture Amp, joins Intercom’s Bobby Stapleton to explore his team's experience trialing Intercom’s new AI-powered Customer Experience Score. They unpack…
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Synopsys is a leading electronic design automation company specializing in silicon design and verification, as well as software integrity and security. Their tools are foundational to the creation of modern chips and embedded software, powering everything from smartphones to cars. Chip design is a deeply complex process, often taking months or year…
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OpenTofu is an open-source alternative to Terraform, designed for managing infrastructure as code. It enables users to define, provision, and manage their cloud and on-premises resources using a declarative configuration language. OpenTofu was created to ensure an open and community-driven approach to infrastructure tooling, and it emphasizes compa…
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Python is the dominant language for AI and data science applications, but it lacks the performance and low-level control needed to fully leverage GPU hardware. As a result, developers often rely on NVIDIA’s CUDA framework, which adds complexity and fragments the development stack. Mojo is a new programming language designed to combine the simplicit…
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What if the most exciting AI agent innovation isn’t happening in the enterprise, but in the mid-market? In this episode, we unpack Voiceflow’s explosive growth, the shift from flowcharts to frameworks, and why success today isn’t about having the smartest model, but about how you deploy it. We explore how to build reliable, production-grade agents,…
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In this episode of Gradient Dissent, Lukas Biewald talks with Martin Shkreli — the infamous "pharma bro" turned founder — about his path from hedge fund manager and pharma CEO to convicted felon and now software entrepreneur. Shkreli shares his side of the drug pricing controversy, reflects on his prison experience, and explains how he rebuilt his …
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