Best Darrell Steed Podcasts (2025)

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Process & Technology For The Consumer | Driven Loyalty ft. Darrell Steed 43:54

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24h ago43:54

43:54

🎧 On this episode of the Driven Loyalty Podcast, Darrell Steed and I discuss how to create loyal customers through passionate employees, technology for the customer, dealership leaders and more! ⚡Powered by Podium, redefining customer connection. Visit: https://www.podium.com/swj #DrivenLoyalty #Podium #AIAssistants #CustomerRetention #AutomotiveIn…

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Treat Your Customers Right and They Will Stay | The Golden Wrench Podcast ft. Joe Chambers 35:52

12h ago35:52

35:52

🎧 On this episode of the Golden Wrench Podcast, I talk to Joe Chambers, Fixed Ops Director at Elgin Toyota. 🧑‍🔧 We discuss training and leading your staff, observing your service drive, loyal/ retention and so much more! 🔧 Sponsored by Repair360. For more info, visit: https://www.repair360.com/ #dealership #automotive #carguy #automotivepodcast #de…

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The Balance of Winning and Building from Scratch 51:40

1d ago51:40

51:40

Today’s guest is a real-life spellcaster of words, warrior of imagination, and proof that no diagnosis or doubt can silence true creativity. I’m your host, Darrell Steed, and I’m honored to introduce Crystal Frost — a proud Utah native living in the shadows of snow-capped mountains with her husband, three energetic kids, and Merlin the Poodle. She'…

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Buying and Selling Have to Work Together, So Does the Software and People 35:48

8d ago35:48

35:48

Welcome to Street Smarts, powered by SmartWolf Consulting! I’m your host, Darrell Steed, here to bring you the tools, insights, and strategies to help you dominate the automotive industry. Today, I have an incredible guest joining me—a true game-changer in the world of dealership performance and internet sales strategy. He’s the owner of Lotpop, th…

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Acquisition: It's Not Just the Software, It's About the Training and the People 1:00:43

14d ago1:00:43

1:00:43

Welcome to Street Smarts, powered by SmartWolf Consulting—the podcast where industry trailblazers share their strategies, successes, and stories. I’m your host, Darrell Steed, and today, we’re diving into the dynamic world of private party seller acquisition and used car strategy with a true innovator in the field. Joining us is David Stein, a powe…

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The Power of Collaboration with Your Vendors 1:08:31

21d ago1:08:31

1:08:31

Welcome to Street Smarts, powered by SmartWolf Consulting. I’m your host, Darrell Steed, and today we have an exceptional guest joining us—Nicholas Olivas. With over a decade of experience as a Senior Sales Executive, Nicholas has a proven track record of success that speaks volumes about his dedication and entrepreneurial spirit. Nicholas believes…

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The Power of AI Assistants for Independent Dealers ft. Billy Hymas, Ross Tinkham 34:47

23d ago34:47

34:47

Billy Hymas, Ross Tinkham and I discuss the exciting possibilities of AI assistants helping independent dealers develop a consistent customer experience, respond to leads more quickly, develop meaningful conversations and so much more!NIADA Las Vegas - Podium Booth 525⚡Powered by Podium, redefining customer connection. Visit: https://www.podium.com…

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When Groups Get It Right! Working for People First Ownership 54:18

29d ago54:18

54:18

Welcome to Street Smarts, powered by SmartWolf Consulting! I’m your host, Darrell Steed, here to spotlight the people, strategies, and processes driving success in the automotive industry. Today, I’m thrilled to have a guest who truly embodies what it means to be bold, determined, and results-driven. She’s the Used Car Director at Folsom Lake Ford …

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Paying it Forward and Passing the Torch of a Winning Attitude and Spirit 48:29

1M ago48:29

48:29

Welcome back to another episode of Street Smarts, powered by SmartWolf Consulting, where we dive deep into the mindset, strategies, and execution that drive success—not just in the automotive world, but in every high-performance arena. Today, we’re shifting gears—literally—into the world of motorsports, where strategy, preparation, and execution se…

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Agile Auto the Lens into Consistent Success and Profits for Years to Come 58:21

1M ago58:21

58:21

Welcome back to another episode of Street Smarts, powered by SmartWolf Consulting—where we break down the strategies, insights, and innovations that drive success in the automotive industry. Today, I have the privilege of sitting down with a true game-changer in automotive retail operations—someone redefining how dealerships approach used car growt…

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The Podium Insider Podcast ft. Billy Hymas 34:26

2M ago34:26

34:26

🎧 Welcome to the Podium Insider Podcast! ✨ Your front row seat to what's new, what's next and what's working at Podium. This episode we are joined by Billy Hymas as we dive into the latest product updates, real world success stories and expert insights that are shaking up the future of the way engage.#dealership #automotive #carguy #automotivepodca…

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Meet my Best Friend, The Most Caring and Compassionate People Around 1:01:21

2M ago1:01:21

1:01:21

Welcome back to another episode of Street Smarts, powered by SmartWolf Consulting—where we talk about leadership, mindset, and the strategies that create real success in life and business. Today’s episode is extra special for me because I get to sit down with one of the most caring, dedicated, and inspiring people I know—someone who’s been by my si…

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AI: Its Here and Make Sure You Find the Right Partner to Grow the Strategy with You 59:32

2M ago59:32

59:32

Welcome to Street Smarts, powered by SmartWolf Consulting—the podcast where strategy meets innovation in the ever-evolving automotive industry. I’m your host, Darrell Steed, and today, we’re bringing you a masterclass in modern dealership marketing with a guest who is redefining what it means to connect buyers and cars. Joining us is Brayden Gingri…

1
Finding, Nurturing, and Growing People. Take an Interest in What Your Employees are Passionate About 30:17

2M ago30:17

30:17

Welcome to Street Smarts, powered by SmartWolf Consulting—the podcast where we uncover inspiring journeys, redefine what’s possible, and celebrate the relentless pursuit of passion and purpose. I’m your host, Darrell Steed, and today we have a phenomenal guest who proves that it’s never too late to chase your dreams and rewrite your story. Joining …

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Talking with the OG of Acquisition Software and How He is Helping Dealers Again Take Control of the STREETS 59:50

2M ago59:50

59:50

Welcome to Street Smarts, powered by SmartWolf Consulting, where we tackle the roadblocks and unlock the secrets of success in the automotive industry! I’m your host, Darrell Steed, and today we have an electrifying guest who has been engineering solutions and driving innovation long before his career officially began. Tom Gregg's story isn’t just …

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Answer the Customer's Question | Driven Loyalty ft. Tim Wilson 44:26

2M ago44:26

44:26

Tune in for another exciting episode of Driven Loyalty, sponsored by Podium —your partner in enhancing customer communication and driving business growth. 🎧 In this episode, Jason Harris sits down with Tim Wilson of Digital Footprint.Biz. Jason & Tim discuss 24/7 customer communication, AI tariff response, OEM AI communication adoption and more!👉 P…

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Create the Culture your Dealership Needs | The Golden Wrench Podcast ft. Roger Gutierrez 36:58

3M ago36:58

36:58

This week on The Golden Wrench Podcast I sit down with Roger Gutierrez. Roger and I discuss developing new technicians, dealership culture, how to handle tariffs in fixed ops and more!For more info on Repair360, visit: https://www.repair360.com/ Digital Dealership Solutions: ddsolutions.caStrategy With Jason: strategywithjason.comBell2Bell: bell2be…

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The Resident Car Chick Breaks It Down for the Industry with SmartWolf 1:12:39

3M ago1:12:39

1:12:39

Welcome back to Street Smarts, powered by SmartWolf Consulting – the podcast where we talk to the game-changers, the culture shifters, and the doers behind the scenes who make this industry tick. I’m your host, Darrell Steed – and today’s guest? Let’s just say, if operational excellence had a face, it would be hers. I’m talking about none other tha…

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Building a Championship Mentality Through Discipline and Chaos 41:36

3M ago41:36

41:36

Welcome to "Street Smarts," powered by Smartwolf Consulting. I'm your host, Darrel Steed. Today, we have the privilege of speaking with a remarkable talent in the world of motorsports: Caleb Heady. Hailing from Shelbyville, Kentucky, Caleb's journey began in go-karts, where he honed his skills and passion for racing. His dedication led him to the …

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AI in the BDC: Enhancing or Replacing People? | The Dealercast - Old Guys kNOw Sh*# 38:27

3M ago38:27

38:27

🎧 Robert Mudd, Larry Bruce and Jason Harris discuss whether AI in the BDC is Enhancing or replacing people on this episode of The Dealercast - Old Guys kNOw Sh*#.🎙️ For more on The Dealercast - Old Guys kNOw Sh*#, visit: https://thedealercast.com/Larry Bruce - https://www.linkedin.com/in/larry-bruce/Jason Harris - https://www.linkedin.com/in/strate…

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Trump's Economic Policies: What do they mean for Auto Dealers? The Dealercast - Old Guys kNOw Sh*# 43:12

3M ago43:12

43:12

🎧 Robert Mudd, Larry Bruce and Jason Harris discuss what Trump's economic policies mean for Auto Dealers on this episode of The Dealercast - Old Guys kNOw Sh*#.🎙️ For more on The Dealercast - Old Guys kNOw Sh*#, visit: https://thedealercast.com/Larry Bruce - https://www.linkedin.com/in/larry-bruce/Jason Harris - https://www.linkedin.com/in/strategy…

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It's Time to Explode on Social Media Effectively with Social Grenade 1:07:52

3M ago1:07:52

1:07:52

Welcome to Street Smarts, powered by SmartWolf Consulting – the podcast where we cut through the noise, ditch the fluff, and get real about what actually works in the automotive world. I’m your host, Darrell Steed, and today’s episode? Buckle up, because it’s about to get EPIC. Let’s face it – most dealerships treat social media like it’s still 200…

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Understanding Retail and Merchandising to Get Great Results 1:43:59

3M ago1:43:59

1:43:59

Welcome to Street Smarts, powered by SmartWolf Consulting! I’m your host, Darrell Steed, and today, we have a truly special guest—Ozzie Gonzalez. Ozzie is a standout in the industry, and I can’t emphasize enough how invaluable he has been over the past five years. Time and again, I’ve turned to Ozzie for insights and strategies that elevate our mut…

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You Need a Spokesperson for Your Dealership | The Golden Wrench Podcast ft. Austin Conroy 41:49

3M ago41:49

41:49

This week on The Golden Wrench Podcast I sit down with Austin Conroy. Austin and I discuss the importance of having a staff member be a spokesperson for your dealership, keeping customers and employees happy, testing your processes and more!For more info on Repair360, visit: https://www.repair360.com/ Digital Dealership Solutions: ddsolutions.caStr…

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Mastering Business Development | The Golden Wrench Podcast ft. John Traver 45:09

3M ago45:09

45:09

This week on The Golden Wrench Podcast I sit down with John Traver. John and I discuss how to master your BDC process, improve loyalty, how to know your customer better and more!For more info on Repair360, visit: https://www.repair360.com/Digital Dealership Solutions: ddsolutions.caStrategy With Jason: strategywithjason.comBell2Bell: bell2bell.caLi…

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Remembering Jim Ziegler: The Impact of a Legend | The Dealercast - Old Guys kNOw Sh*# 39:39

3M ago39:39

39:39

🎧 Robert Mudd, Larry Bruce and Jason Harris remember the legendary Jim Ziegler and his impact on the automotive industry on this episode of The Dealercast - Old Guys kNOw Sh*#.🎙️ For more on The Dealercast - Old Guys kNOw Sh*#, visit: https://thedealercast.com/Larry Bruce - https://www.linkedin.com/in/larry-bruce/Jason Harris - https://www.linkedin…

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Culture, People, AI. Everything is On the Table 1:04:53

4M ago1:04:53

1:04:53

I’m your host, Darrell Steed, and today’s episode is tailor-made for C-suite leaders and top-line executives ready to tackle the challenges that come with rapid change and evolving demands. Whether your business is experiencing high client turnover, chaotic operations, underutilized technology, or the complexities of mergers, acquisitions, or scali…

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CRM, Good God Y'all... What is it good for? | The Dealercast - Old Guys kNOw Sh*# 38:38

4M ago38:38

38:38

🎧 Robert Mudd, Larry Bruce and Jason Harris discuss what CRM's are good for, how effective they are, must have features and more on this episode of The Dealercast - Old Guys kNOw Sh*#.🎙️ For more on The Dealercast - Old Guys kNOw Sh*#, visit: https://thedealercast.com/Larry Bruce - https://www.linkedin.com/in/larry-bruce/Jason Harris - https://www.…

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AI in the Driver's Seat: Transforming the Automotive Industry | The Dealercast - Old Guys kNOw Sh*# 40:38

4M ago40:38

40:38

🎧 Robert Mudd, Larry Bruce and Jason Harris discuss AI transforming the automotive industry, Electric vehicles and more on this episode of The Dealercast - Old Guys kNOw Sh*#.🎙️ For more on The Dealercast - Old Guys kNOw Sh*#, visit: https://thedealercast.com/Larry Bruce - https://www.linkedin.com/in/larry-bruce/Jason Harris - https://www.linkedin.…

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Sales Management Now: Leading Dealership Teams in a Modern Era | The Dealercast - Old Guys kNOw Sh*# 35:32

4M ago35:32

35:32

🎧 Robert Mudd, Larry Bruce and Jason Harris discuss sales management in the modern era on this episode of The Dealercast - Old Guys kNOw Sh*#.🎙️ For more on The Dealercast - Old Guys kNOw Sh*#, visit: https://thedealercast.com/Larry Bruce - https://www.linkedin.com/in/larry-bruce/Jason Harris - https://www.linkedin.com/in/strategywithjason/Robert M…

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Let's Use the Auctions to Make the Money 56:19

4M ago56:19

56:19

Welcome back to Street Smarts, the podcast powered by SmartWolf Consulting, where we explore top strategies, insights, and success stories from the brightest minds in the automotive industry. In this episode, host Darrell Steed dives into a critical piece of dealership profitability—inventory management and strategy. Joining us is Mike Jones, a sea…

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The Dealership Tech Stack: Building for Success in 2025 and Beyond | The Dealercast 34:46

4M ago34:46

34:46

🎧 Robert Mudd, Larry Bruce and Jason Harris discuss the dealership tech stack: building for success in 2025 and beyond on this episode of The Dealercast - Old Guys kNOw Sh*#.🎙️ For more on The Dealercast - Old Guys kNOw Sh*#, visit: https://thedealercast.com/Larry Bruce - https://www.linkedin.com/in/larry-bruce/Jason Harris - https://www.linkedin.c…

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Safety in the Showroom: Protecting Dealerships, Staff & Customers | Dealercast - Old Guys kNOw Sh!# 35:30

4M ago35:30

35:30

🎧 Robert Mudd, Larry Bruce and Jason Harris discuss safety in the showroom: protecting dealerships, staff & customers on this episode of The Dealercast - Old Guys kNOw Sh*#.🎙️ For more on The Dealercast - Old Guys kNOw Sh*#, visit: https://thedealercast.com/Larry Bruce - https://www.linkedin.com/in/larry-bruce/Jason Harris - https://www.linkedin.co…

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Rethinking Third-party Listing Sites: Are They Still Worth It? | The Dealercast - Old Guys kNOw Sh!# 40:45

4M ago40:45

40:45

🎧 Robert Mudd, Larry Bruce and Jason Harris discuss if third-party listing sites are still worth it, online car shopping and more on this episode of The Dealercast - Old Guys kNOw Sh*#.🎙️ For more on The Dealercast - Old Guys kNOw Sh*#, visit: https://thedealercast.com/Larry Bruce - https://www.linkedin.com/in/larry-bruce/Jason Harris - https://www…

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Building Relationships and Understanding Arbitration Expertise 1:05:42

4M ago1:05:42

1:05:42

Welcome to Street Smarts powered by SmartWolf Consulting! Today, we’re thrilled to introduce a powerhouse of expertise and innovation, Marissa Lillard. As the owner of Nickels LLC, Marissa delivers expert analysis and strategic guidance to wholesale automotive clients, offering insights that transform operations and elevate customer satisfaction. W…

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Our People is Where it Starts and They Need to Matter Ft. Chris Tara-Browne 1:12:54

4M ago1:12:54

1:12:54

Welcome to Street Smarts, powered by SmartWolf Consulting. I’m Darrell Steed, your host, bringing over 31 years of experience in the automotive industry. Today, we’re diving into the art of sustainable, purpose-driven leadership with none other than Christopher Tara-Browne—an executive, entrepreneur, and board member with expertise across the autom…

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Keeping Customers in the Service Lane | The Dealercast - Old Guys kNOw Sh!# 37:36

4M ago37:36

37:36

🎧 Robert Mudd, Larry Bruce and Jason Harris discuss service lane customer retention, tackling defection after warranty expiry and more on this episode of The Dealercast - Old Guys kNOw Sh*#.🎙️ For more on The Dealercast - Old Guys kNOw Sh*#, visit: https://thedealercast.com/Larry Bruce - https://www.linkedin.com/in/larry-bruce/Jason Harris - https:…

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Is Your Car Spying on You? | The Dealercast - Old Guys kNOw Sh!# 35:42

4M ago35:42

35:42

🎧 Robert Mudd, Larry Bruce and Jason Harris discuss dealership data, privacy and so much more on this episode of The Dealercast - Old Guys kNOw Sh*#.🎙️ For more on The Dealercast - Old Guys kNOw Sh*#, visit: https://thedealercast.com/Larry Bruce - https://www.linkedin.com/in/larry-bruce/Jason Harris - https://www.linkedin.com/in/strategywithjason/R…

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Community, Giving Back and Connections Ft. Shannon Thompson 1:07:13

5M ago1:07:13

1:07:13

Street Smarts with Darrell Steed – where we unpack the strategies, stories, and successes of top performers across industries! Today’s episode is guaranteed to blow your mind as we welcome a true powerhouse of innovation and expertise. With over a decade in the tech sector, Shannon Thompson honed her skills at the cutting edge of technology. She th…

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Our People, Our Customer Than Our Profits Ft. Dennis Gingrich 49:33

5M ago49:33

49:33

Welcome to Street Smarts, powered by Smartwolf Consulting! I’m your host, Darrell Steed, and today we’re diving into the world of automotive expertise with an industry veteran. Join me as I chat with Dennis Gingrich, a seasoned executive with a proven track record in business relationship management, planning, and customer service. With his hands-o…

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Used Car Operations, Acquisition, and Strategy: Time To Get in the Game and Off the Sidelines Ft. Brian Krammer 25:18

5M ago25:18

25:18

Welcome to Street Smarts, powered by SmartWolf Consulting, where we explore the stories and insights of the automotive industry’s most innovative minds. Today, I’m thrilled to welcome Brian Kramer, EVP at Cars Commerce and General Manager of Accu-Trade. Brian is a trailblazer in vehicle valuation and remarketing solutions for dealers, lenders, and …

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Drive, Determination, and Discipline: Don't Make Excuses Just Stay Focused Ft. Amelya Gonzalez 37:17

5M ago37:17

37:17

Welcome to Street Smarts, powered by SmartWolf Consulting, where we showcase incredible stories of determination, resilience, and success. Today, we’re honored to introduce Ameyla Gonzalez, a dynamic racer for the Scott Allen Racing Team, proudly sponsored by SmartWolf Consulting. Ameyla is a young woman on a mission—whether she’s blazing through t…

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No Nonsense, No Filters, No Excuses Ft. Peter Smith 1:07:39

5M ago1:07:39

1:07:39

Welcome to Street Smarts, powered by SmartWolf Consulting. I’m your host, Darrell Steed, bringing over three decades of automotive industry expertise to today’s conversation. Joining me is Peter Smith, a true disruptor with over 40 years in retail sales. Starting his journey with a car detailing business at just 14, Peter carved a name for himself …

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Understanding the Psychology to Create the Right Experience Ft. Jennifer Jackson-Parvari 58:03

6M ago58:03

58:03

Welcome to Street Smarts, powered by SmartWolf Consulting. I’m your host, Darrell Steed. With over 31 years of hands-on experience in the automotive industry, from leading one of the largest public automotive companies as General Manager to my current role as an EDMS Client Training Manager at Cox Automotive, I bring a commitment to excellence in p…

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How a Customer Looks at Things and Why We Need to Listen Ft. Sarah Molina 42:14

6M ago42:14

42:14

Welcome to Street Smarts, powered by SmartWolf Consulting. I’m your host, Darrell Steed, and today, we’re getting a firsthand look at the car-selling journey from a unique perspective. Joining us is Sarah Molina, a loyal, hardworking individual who recently sold her car through a buying center after navigating the open market—and then watching her …

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Don't Miss Out on the Ultimate Used Car Solutions in the Industry Ft. Scott Biehl 1:02:34

6M ago1:02:34

1:02:34

Welcome to Street Smarts, powered by SmartWolf Consulting, where we dive into the strategies and stories that fuel success in the automotive industry and beyond. Today, we’re thrilled to have Scott Biehl with us. Scott’s journey began over 35 years ago, rising from salesperson to become the #1 Jaguar Land Rover Dealer in the USA and ultimately the …

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Make the Connection and Don't Hide from the Public Ft. Jen Poudier 58:19

6M ago58:19

58:19

Welcome to Street Smarts, the podcast powered by SmartWolf Consulting! I'm your host, Darrell Steed, here to bring you expert insights, real-world experiences, and practical tips from the front lines of the auto industry. Today, I’m thrilled to introduce our guest, Jen Poudrier, Sales Development Manager extraordinaire. Jen understands the unique c…

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Why Don’t We Make Our Employees and Customers the Focus Ft. Ben January 1:08:13

7M ago1:08:13

1:08:13

Welcome to Street Smarts, powered by SmartWolf! I’m your host, Darrell Steed, and today we’re diving into the world of business excellence with a true partner in every sense of the word—Ben January. For the past ten years, I’ve had the pleasure of working shoulder-to-shoulder with Ben, and let me tell you, every collaboration feels like magic. He’s…

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Empowering Your Parts Department to Succeed | The Golden Wrench Podcast ft. Kaylee Felio 31:10

7M ago31:10

31:10

Join us as we sit down with Kaylee Felio, The Parts Girl from PartsEdge, as we discuss how the parts department will be a HUGE part of 2025.The Golden Wrench Podcast Series delves into the world of automotive Fixed Operations, uncovering the strategies and insights that drive success in the industry. For more info on Repair 360, visit: https://www.…

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How a Used EV store delivers a Consistent, Refined Experience ft. Alex Lawrence 35:51

7M ago35:51

35:51

A lifelong entrepreneur, Alex Lawrence has grown EV Auto from just an idea to an expanding enterprise through one concept--create an experience that attracts people.Tune in for another exciting episode of Driven Loyalty, sponsored by Podium —your partner in enhancing customer communication and driving business growth. 🎧 In this episode, Jason Harri…