A podcast designed and made to have unfiltered conversations, exciting takes, and conversations about the automotive dealership sector experience, communication, and processes. We look for people in the street and do our best not to get the talking heads from the executive level so we can hear what is going on and how the everyday person sees things.
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Finding, Nurturing, and Growing People. Take an Interest in What Your Employees are Passionate About
30:17
30:17
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30:17Welcome to Street Smarts, powered by SmartWolf Consulting—the podcast where we uncover inspiring journeys, redefine what’s possible, and celebrate the relentless pursuit of passion and purpose. I’m your host, Darrell Steed, and today we have a phenomenal guest who proves that it’s never too late to chase your dreams and rewrite your story. Joining …
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Talking with the OG of Acquisition Software and How He is Helping Dealers Again Take Control of the STREETS
59:50
59:50
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59:50Welcome to Street Smarts, powered by SmartWolf Consulting, where we tackle the roadblocks and unlock the secrets of success in the automotive industry! I’m your host, Darrell Steed, and today we have an electrifying guest who has been engineering solutions and driving innovation long before his career officially began. Tom Gregg's story isn’t just …
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The Resident Car Chick Breaks It Down for the Industry with SmartWolf
1:12:39
1:12:39
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1:12:39Welcome back to Street Smarts, powered by SmartWolf Consulting – the podcast where we talk to the game-changers, the culture shifters, and the doers behind the scenes who make this industry tick. I’m your host, Darrell Steed – and today’s guest? Let’s just say, if operational excellence had a face, it would be hers. I’m talking about none other tha…
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Building a Championship Mentality Through Discipline and Chaos
41:36
41:36
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41:36Welcome to "Street Smarts," powered by Smartwolf Consulting. I'm your host, Darrel Steed. Today, we have the privilege of speaking with a remarkable talent in the world of motorsports: Caleb Heady. Hailing from Shelbyville, Kentucky, Caleb's journey began in go-karts, where he honed his skills and passion for racing. His dedication led him to the …
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It's Time to Explode on Social Media Effectively with Social Grenade
1:07:52
1:07:52
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1:07:52Welcome to Street Smarts, powered by SmartWolf Consulting – the podcast where we cut through the noise, ditch the fluff, and get real about what actually works in the automotive world. I’m your host, Darrell Steed, and today’s episode? Buckle up, because it’s about to get EPIC. Let’s face it – most dealerships treat social media like it’s still 200…
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Understanding Retail and Merchandising to Get Great Results
1:43:59
1:43:59
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1:43:59Welcome to Street Smarts, powered by SmartWolf Consulting! I’m your host, Darrell Steed, and today, we have a truly special guest—Ozzie Gonzalez. Ozzie is a standout in the industry, and I can’t emphasize enough how invaluable he has been over the past five years. Time and again, I’ve turned to Ozzie for insights and strategies that elevate our mut…
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Culture, People, AI. Everything is On the Table
1:04:53
1:04:53
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1:04:53I’m your host, Darrell Steed, and today’s episode is tailor-made for C-suite leaders and top-line executives ready to tackle the challenges that come with rapid change and evolving demands. Whether your business is experiencing high client turnover, chaotic operations, underutilized technology, or the complexities of mergers, acquisitions, or scali…
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Welcome back to Street Smarts, the podcast powered by SmartWolf Consulting, where we explore top strategies, insights, and success stories from the brightest minds in the automotive industry. In this episode, host Darrell Steed dives into a critical piece of dealership profitability—inventory management and strategy. Joining us is Mike Jones, a sea…
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Building Relationships and Understanding Arbitration Expertise
1:05:42
1:05:42
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1:05:42Welcome to Street Smarts powered by SmartWolf Consulting! Today, we’re thrilled to introduce a powerhouse of expertise and innovation, Marissa Lillard. As the owner of Nickels LLC, Marissa delivers expert analysis and strategic guidance to wholesale automotive clients, offering insights that transform operations and elevate customer satisfaction. W…
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Our People is Where it Starts and They Need to Matter Ft. Chris Tara-Browne
1:12:54
1:12:54
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1:12:54Welcome to Street Smarts, powered by SmartWolf Consulting. I’m Darrell Steed, your host, bringing over 31 years of experience in the automotive industry. Today, we’re diving into the art of sustainable, purpose-driven leadership with none other than Christopher Tara-Browne—an executive, entrepreneur, and board member with expertise across the autom…
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Community, Giving Back and Connections Ft. Shannon Thompson
1:07:13
1:07:13
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1:07:13Street Smarts with Darrell Steed – where we unpack the strategies, stories, and successes of top performers across industries! Today’s episode is guaranteed to blow your mind as we welcome a true powerhouse of innovation and expertise. With over a decade in the tech sector, Shannon Thompson honed her skills at the cutting edge of technology. She th…
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Our People, Our Customer Than Our Profits Ft. Dennis Gingrich
49:33
49:33
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49:33Welcome to Street Smarts, powered by Smartwolf Consulting! I’m your host, Darrell Steed, and today we’re diving into the world of automotive expertise with an industry veteran. Join me as I chat with Dennis Gingrich, a seasoned executive with a proven track record in business relationship management, planning, and customer service. With his hands-o…
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Used Car Operations, Acquisition, and Strategy: Time To Get in the Game and Off the Sidelines Ft. Brian Krammer
25:18
25:18
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25:18Welcome to Street Smarts, powered by SmartWolf Consulting, where we explore the stories and insights of the automotive industry’s most innovative minds. Today, I’m thrilled to welcome Brian Kramer, EVP at Cars Commerce and General Manager of Accu-Trade. Brian is a trailblazer in vehicle valuation and remarketing solutions for dealers, lenders, and …
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Drive, Determination, and Discipline: Don't Make Excuses Just Stay Focused Ft. Amelya Gonzalez
37:17
37:17
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37:17Welcome to Street Smarts, powered by SmartWolf Consulting, where we showcase incredible stories of determination, resilience, and success. Today, we’re honored to introduce Ameyla Gonzalez, a dynamic racer for the Scott Allen Racing Team, proudly sponsored by SmartWolf Consulting. Ameyla is a young woman on a mission—whether she’s blazing through t…
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No Nonsense, No Filters, No Excuses Ft. Peter Smith
1:07:39
1:07:39
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1:07:39Welcome to Street Smarts, powered by SmartWolf Consulting. I’m your host, Darrell Steed, bringing over three decades of automotive industry expertise to today’s conversation. Joining me is Peter Smith, a true disruptor with over 40 years in retail sales. Starting his journey with a car detailing business at just 14, Peter carved a name for himself …
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Understanding the Psychology to Create the Right Experience Ft. Jennifer Jackson-Parvari
58:03
58:03
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58:03Welcome to Street Smarts, powered by SmartWolf Consulting. I’m your host, Darrell Steed. With over 31 years of hands-on experience in the automotive industry, from leading one of the largest public automotive companies as General Manager to my current role as an EDMS Client Training Manager at Cox Automotive, I bring a commitment to excellence in p…
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How a Customer Looks at Things and Why We Need to Listen Ft. Sarah Molina
42:14
42:14
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42:14Welcome to Street Smarts, powered by SmartWolf Consulting. I’m your host, Darrell Steed, and today, we’re getting a firsthand look at the car-selling journey from a unique perspective. Joining us is Sarah Molina, a loyal, hardworking individual who recently sold her car through a buying center after navigating the open market—and then watching her …
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Don't Miss Out on the Ultimate Used Car Solutions in the Industry Ft. Scott Biehl
1:02:34
1:02:34
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1:02:34Welcome to Street Smarts, powered by SmartWolf Consulting, where we dive into the strategies and stories that fuel success in the automotive industry and beyond. Today, we’re thrilled to have Scott Biehl with us. Scott’s journey began over 35 years ago, rising from salesperson to become the #1 Jaguar Land Rover Dealer in the USA and ultimately the …
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Make the Connection and Don't Hide from the Public Ft. Jen Poudier
58:19
58:19
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58:19Welcome to Street Smarts, the podcast powered by SmartWolf Consulting! I'm your host, Darrell Steed, here to bring you expert insights, real-world experiences, and practical tips from the front lines of the auto industry. Today, I’m thrilled to introduce our guest, Jen Poudrier, Sales Development Manager extraordinaire. Jen understands the unique c…
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Why Don’t We Make Our Employees and Customers the Focus Ft. Ben January
1:08:13
1:08:13
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1:08:13Welcome to Street Smarts, powered by SmartWolf! I’m your host, Darrell Steed, and today we’re diving into the world of business excellence with a true partner in every sense of the word—Ben January. For the past ten years, I’ve had the pleasure of working shoulder-to-shoulder with Ben, and let me tell you, every collaboration feels like magic. He’s…
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Strategic Action, Thoughtful Action and 4 Pillars Ft. Benny Franklin
1:07:53
1:07:53
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1:07:53Welcome to Street Smarts, powered by Smartwolf Consulting! I’m your host, Darrell Steed, and I'm thrilled to have Benny Franklin join me today. With over nine years of experience as a Certified Business Coach and Speaker Trainer for The John Maxwell Team, my mission is to empower individuals and organizations to reach their personal and professiona…
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People, Experience and Care Ft. Missy Ballance
1:08:21
1:08:21
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1:08:21Welcome to Street Smarts, powered by Smartwolf Consulting! I’m your host, Darrell Steed, and today we have a true gem in the world of the car business—Missy Ballance! The Rockstar is hands down one of the best people I have ever hired and Missy is not just a passionate advocate for all things automotive; she’s a vibrant force with a wealth of knowl…
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Full Spectrum Acquisition for Dealerships Today Ft. Frank Knox
1:08:24
1:08:24
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1:08:24Welcome to Street Smarts, powered by SmartWolf Consulting! I'm your host, Darrell Steed, and today we're diving deep into the fast-paced world of automotive inventory sourcing with an industry titan—Frank Knox. With over 20 years of experience, Frank has revolutionized the acquisition strategies at one of the nation’s largest independent auto deale…
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Real Life Hero joins the Streets with a Message of Connection and Drive Ft. Timothy " Dash Gordon" Glover
52:14
52:14
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52:14Welcome to Street Smarts, powered by Smartwolf Consulting! I’m your host, Darrell Steed, and today we’re diving into the world of hard work, dedication, and the true meaning of giving back. Join me as I introduce a truly inspiring guest: Timothy “Dash Gordon” Glover! A devoted father of eight, Dash embodies the spirit of resilience and kindness. Wi…
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Hitting the Streets with Erica Bruno. Time to Breakdown the Importance of Experience.
1:05:52
1:05:52
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1:05:52Welcome to Street Smarts, powered by SmartWolf Consulting! I’m your host, Darrell Steed, and today we’re diving into the fast-paced world of automotive marketing. Join me as I sit down with Erica Bruno from CBC Automotive Marketing. With a passion for innovation and a deep understanding of industry dynamics, Erica is on a mission to transform how b…
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Introducing Street Smarts: Your DIY Guide to Smarter Automotive Business Moves
24:57
24:57
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24:57Welcome to the First Episode of Street Smarts with Darrell Steed! In this premiere episode, we’re diving into what Street Smarts is all about and how it can change the way you think about private party acquisition and building buying centers. As an extension of the Smartwolf Consulting brand, Street Smarts is here to offer a DIY approach for those …
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