Best Dealership Software Podcasts (2025)

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UCDP Ep #77 – AI in Dealerships & EV Retail Innovation w/ Ross Tinkham & Alex Lawrence 35:58

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3d ago35:58

35:58

In this episode of the Used Car Dealer Podcast, Zach Klempf is joined by Ross Tinkham, Go-To-Market Leader at Podium, and Alex Lawrence, CEO of EV Auto, a leading EV-only independent dealership and Podium customer. Fresh off the buzz of post-NIADA conversations around AI, Zach explores how artificial intelligence is transforming communication, sale…

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The Balance of Winning and Building from Scratch 51:40

9d ago51:40

51:40

Today’s guest is a real-life spellcaster of words, warrior of imagination, and proof that no diagnosis or doubt can silence true creativity. I’m your host, Darrell Steed, and I’m honored to introduce Crystal Frost — a proud Utah native living in the shadows of snow-capped mountains with her husband, three energetic kids, and Merlin the Poodle. She'…

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Buying and Selling Have to Work Together, So Does the Software and People 35:48

16d ago35:48

35:48

Welcome to Street Smarts, powered by SmartWolf Consulting! I’m your host, Darrell Steed, here to bring you the tools, insights, and strategies to help you dominate the automotive industry. Today, I have an incredible guest joining me—a true game-changer in the world of dealership performance and internet sales strategy. He’s the owner of Lotpop, th…

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Acquisition: It's Not Just the Software, It's About the Training and the People 1:00:43

22d ago1:00:43

1:00:43

Welcome to Street Smarts, powered by SmartWolf Consulting—the podcast where industry trailblazers share their strategies, successes, and stories. I’m your host, Darrell Steed, and today, we’re diving into the dynamic world of private party seller acquisition and used car strategy with a true innovator in the field. Joining us is David Stein, a powe…

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The Power of Collaboration with Your Vendors 1:08:31

29d ago1:08:31

1:08:31

Welcome to Street Smarts, powered by SmartWolf Consulting. I’m your host, Darrell Steed, and today we have an exceptional guest joining us—Nicholas Olivas. With over a decade of experience as a Senior Sales Executive, Nicholas has a proven track record of success that speaks volumes about his dedication and entrepreneurial spirit. Nicholas believes…

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UCDP Ep #76 – NIADA Convention 2025, Dealer Advocacy & Market Shifts w/ Jeff Martin 18:18

1M ago18:18

18:18

In this episode of the Used Car Dealer Podcast, Zach Klempf welcomes back Jeff Martin, CEO of the National Independent Automobile Dealers Association (NIADA), to discuss the upcoming 2025 NIADA Convention, major changes in the used car market, and how independent dealers can thrive amid uncertainty. Jeff shares what to expect at this year’s convent…

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When Groups Get It Right! Working for People First Ownership 54:18

1M ago54:18

54:18

Welcome to Street Smarts, powered by SmartWolf Consulting! I’m your host, Darrell Steed, here to spotlight the people, strategies, and processes driving success in the automotive industry. Today, I’m thrilled to have a guest who truly embodies what it means to be bold, determined, and results-driven. She’s the Used Car Director at Folsom Lake Ford …

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Paying it Forward and Passing the Torch of a Winning Attitude and Spirit 48:29

1M ago48:29

48:29

Welcome back to another episode of Street Smarts, powered by SmartWolf Consulting, where we dive deep into the mindset, strategies, and execution that drive success—not just in the automotive world, but in every high-performance arena. Today, we’re shifting gears—literally—into the world of motorsports, where strategy, preparation, and execution se…

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UCDP Ep #75 – Automotive Tariffs, Inventory & EV Trends w/ Kevin Roberts of CarGurus 30:53

1M ago30:53

30:53

In this episode of the Used Car Dealer Podcast, Zach talks with Kevin Roberts, Director of Economic & Market Intelligence at CarGurus, to decode today’s whiplash market—from March’s tariff shock to the spring surge in used-car supply. marries first-party shopper data with macro-economics, why dealers shifted from clearing aged units to stocking up,…

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Agile Auto the Lens into Consistent Success and Profits for Years to Come 58:21

2M ago58:21

58:21

Welcome back to another episode of Street Smarts, powered by SmartWolf Consulting—where we break down the strategies, insights, and innovations that drive success in the automotive industry. Today, I have the privilege of sitting down with a true game-changer in automotive retail operations—someone redefining how dealerships approach used car growt…

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Meet my Best Friend, The Most Caring and Compassionate People Around 1:01:21

2M ago1:01:21

1:01:21

Welcome back to another episode of Street Smarts, powered by SmartWolf Consulting—where we talk about leadership, mindset, and the strategies that create real success in life and business. Today’s episode is extra special for me because I get to sit down with one of the most caring, dedicated, and inspiring people I know—someone who’s been by my si…

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AI: Its Here and Make Sure You Find the Right Partner to Grow the Strategy with You 59:32

2M ago59:32

59:32

Welcome to Street Smarts, powered by SmartWolf Consulting—the podcast where strategy meets innovation in the ever-evolving automotive industry. I’m your host, Darrell Steed, and today, we’re bringing you a masterclass in modern dealership marketing with a guest who is redefining what it means to connect buyers and cars. Joining us is Brayden Gingri…

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Finding, Nurturing, and Growing People. Take an Interest in What Your Employees are Passionate About 30:17

2M ago30:17

30:17

Welcome to Street Smarts, powered by SmartWolf Consulting—the podcast where we uncover inspiring journeys, redefine what’s possible, and celebrate the relentless pursuit of passion and purpose. I’m your host, Darrell Steed, and today we have a phenomenal guest who proves that it’s never too late to chase your dreams and rewrite your story. Joining …

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UCDP Ep #74 - Modernizing Trade-Ins and Dealer Payments: Tim Zierden, TradePending 20:49

3M ago20:49

20:49

In this episode of the Used Car Dealer Podcast, Zach talks with Tim Zierden, Chief Operating Officer at TradePending, to unpack how the company’s trade-in, payment, video, and retention tools are “making automotive simple” for more than 5,000 dealerships. Tim shares what drew him to the role after two decades at Cox Automotive, KAR Global, and Deal…

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Talking with the OG of Acquisition Software and How He is Helping Dealers Again Take Control of the STREETS 59:50

3M ago59:50

59:50

Welcome to Street Smarts, powered by SmartWolf Consulting, where we tackle the roadblocks and unlock the secrets of success in the automotive industry! I’m your host, Darrell Steed, and today we have an electrifying guest who has been engineering solutions and driving innovation long before his career officially began. Tom Gregg's story isn’t just …

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UCDP Ep #73 – Real-Time Lot Management with Mike Hanna of TrueSpot 22:56

3M ago22:56

22:56

In this episode of the Used Car Dealer Podcast, Zach talks with Mike Hanna, CEO of TrueSpot, an innovative company transforming fixed ops with real-time vehicle and key tracking technology. They discuss how TrueSpot’s solutions minimize wasted time, cut costs, and ultimately enhance the customer experience. From initial challenges and triumphs to u…

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The Resident Car Chick Breaks It Down for the Industry with SmartWolf 1:12:39

3M ago1:12:39

1:12:39

Welcome back to Street Smarts, powered by SmartWolf Consulting – the podcast where we talk to the game-changers, the culture shifters, and the doers behind the scenes who make this industry tick. I’m your host, Darrell Steed – and today’s guest? Let’s just say, if operational excellence had a face, it would be hers. I’m talking about none other tha…

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Building a Championship Mentality Through Discipline and Chaos 41:36

3M ago41:36

41:36

Welcome to "Street Smarts," powered by Smartwolf Consulting. I'm your host, Darrel Steed. Today, we have the privilege of speaking with a remarkable talent in the world of motorsports: Caleb Heady. Hailing from Shelbyville, Kentucky, Caleb's journey began in go-karts, where he honed his skills and passion for racing. His dedication led him to the …

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It's Time to Explode on Social Media Effectively with Social Grenade 1:07:52

3M ago1:07:52

1:07:52

Welcome to Street Smarts, powered by SmartWolf Consulting – the podcast where we cut through the noise, ditch the fluff, and get real about what actually works in the automotive world. I’m your host, Darrell Steed, and today’s episode? Buckle up, because it’s about to get EPIC. Let’s face it – most dealerships treat social media like it’s still 200…

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Understanding Retail and Merchandising to Get Great Results 1:43:59

4M ago1:43:59

1:43:59

Welcome to Street Smarts, powered by SmartWolf Consulting! I’m your host, Darrell Steed, and today, we have a truly special guest—Ozzie Gonzalez. Ozzie is a standout in the industry, and I can’t emphasize enough how invaluable he has been over the past five years. Time and again, I’ve turned to Ozzie for insights and strategies that elevate our mut…

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UCDP Ep #72 – Automotive BDC & Fixed Operations with John Traver 47:09

4M ago47:09

47:09

In this episode of the Used Car Dealer Podcast, Zach talks with John Traver, the founder of Traver Technologies and TraverConnect, to explore the evolution of the BDC concept. John shares insights on launching TraverConnect, transforming service-lane interactions into revenue opportunities, and balancing people with technology to deliver an excepti…

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Culture, People, AI. Everything is On the Table 1:04:53

4M ago1:04:53

1:04:53

I’m your host, Darrell Steed, and today’s episode is tailor-made for C-suite leaders and top-line executives ready to tackle the challenges that come with rapid change and evolving demands. Whether your business is experiencing high client turnover, chaotic operations, underutilized technology, or the complexities of mergers, acquisitions, or scali…

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Let's Use the Auctions to Make the Money 56:19

4M ago56:19

56:19

Welcome back to Street Smarts, the podcast powered by SmartWolf Consulting, where we explore top strategies, insights, and success stories from the brightest minds in the automotive industry. In this episode, host Darrell Steed dives into a critical piece of dealership profitability—inventory management and strategy. Joining us is Mike Jones, a sea…

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Building Relationships and Understanding Arbitration Expertise 1:05:42

4M ago1:05:42

1:05:42

Welcome to Street Smarts powered by SmartWolf Consulting! Today, we’re thrilled to introduce a powerhouse of expertise and innovation, Marissa Lillard. As the owner of Nickels LLC, Marissa delivers expert analysis and strategic guidance to wholesale automotive clients, offering insights that transform operations and elevate customer satisfaction. W…

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Our People is Where it Starts and They Need to Matter Ft. Chris Tara-Browne 1:12:54

5M ago1:12:54

1:12:54

Welcome to Street Smarts, powered by SmartWolf Consulting. I’m Darrell Steed, your host, bringing over 31 years of experience in the automotive industry. Today, we’re diving into the art of sustainable, purpose-driven leadership with none other than Christopher Tara-Browne—an executive, entrepreneur, and board member with expertise across the autom…

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Community, Giving Back and Connections Ft. Shannon Thompson 1:07:13

5M ago1:07:13

1:07:13

Street Smarts with Darrell Steed – where we unpack the strategies, stories, and successes of top performers across industries! Today’s episode is guaranteed to blow your mind as we welcome a true powerhouse of innovation and expertise. With over a decade in the tech sector, Shannon Thompson honed her skills at the cutting edge of technology. She th…

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Our People, Our Customer Than Our Profits Ft. Dennis Gingrich 49:33

5M ago49:33

49:33

Welcome to Street Smarts, powered by Smartwolf Consulting! I’m your host, Darrell Steed, and today we’re diving into the world of automotive expertise with an industry veteran. Join me as I chat with Dennis Gingrich, a seasoned executive with a proven track record in business relationship management, planning, and customer service. With his hands-o…

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Used Car Operations, Acquisition, and Strategy: Time To Get in the Game and Off the Sidelines Ft. Brian Krammer 25:18

5M ago25:18

25:18

Welcome to Street Smarts, powered by SmartWolf Consulting, where we explore the stories and insights of the automotive industry’s most innovative minds. Today, I’m thrilled to welcome Brian Kramer, EVP at Cars Commerce and General Manager of Accu-Trade. Brian is a trailblazer in vehicle valuation and remarketing solutions for dealers, lenders, and …

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UCDP Ep #71 - Modern Dealership Reconditioning w/ Randy Kobat 14:44

5M ago14:44

14:44

In this episode of the podcast, Zach sits down with Randy Kobat, President and CEO of Repair On Demand, a provider of innovative reconditioning solutions for dealerships. They discuss how reconditioning has become a critical factor in dealership success, the common inefficiencies that slow down the recon process, and how technology can help dealers…

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Drive, Determination, and Discipline: Don't Make Excuses Just Stay Focused Ft. Amelya Gonzalez 37:17

5M ago37:17

37:17

Welcome to Street Smarts, powered by SmartWolf Consulting, where we showcase incredible stories of determination, resilience, and success. Today, we’re honored to introduce Ameyla Gonzalez, a dynamic racer for the Scott Allen Racing Team, proudly sponsored by SmartWolf Consulting. Ameyla is a young woman on a mission—whether she’s blazing through t…

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No Nonsense, No Filters, No Excuses Ft. Peter Smith 1:07:39

6M ago1:07:39

1:07:39

Welcome to Street Smarts, powered by SmartWolf Consulting. I’m your host, Darrell Steed, bringing over three decades of automotive industry expertise to today’s conversation. Joining me is Peter Smith, a true disruptor with over 40 years in retail sales. Starting his journey with a car detailing business at just 14, Peter carved a name for himself …

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Understanding the Psychology to Create the Right Experience Ft. Jennifer Jackson-Parvari 58:03

6M ago58:03

58:03

Welcome to Street Smarts, powered by SmartWolf Consulting. I’m your host, Darrell Steed. With over 31 years of hands-on experience in the automotive industry, from leading one of the largest public automotive companies as General Manager to my current role as an EDMS Client Training Manager at Cox Automotive, I bring a commitment to excellence in p…

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UCDP Ep #70 - Driving Recall Accuracy with Mark Allen of AutoAp 23:56

6M ago23:56

23:56

In this episode of the Used Car Dealer Podcast, Zach talks with Mark Allen, President of AutoAp, a leading provider of recall management services for dealerships, fleets, and various automotive partners. They discuss how AutoAp’s technology resolves the frequent discrepancies in safety recall data, the complexities behind VIN checks, and why automa…

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How a Customer Looks at Things and Why We Need to Listen Ft. Sarah Molina 42:14

6M ago42:14

42:14

Welcome to Street Smarts, powered by SmartWolf Consulting. I’m your host, Darrell Steed, and today, we’re getting a firsthand look at the car-selling journey from a unique perspective. Joining us is Sarah Molina, a loyal, hardworking individual who recently sold her car through a buying center after navigating the open market—and then watching her …

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Don't Miss Out on the Ultimate Used Car Solutions in the Industry Ft. Scott Biehl 1:02:34

6M ago1:02:34

1:02:34

Welcome to Street Smarts, powered by SmartWolf Consulting, where we dive into the strategies and stories that fuel success in the automotive industry and beyond. Today, we’re thrilled to have Scott Biehl with us. Scott’s journey began over 35 years ago, rising from salesperson to become the #1 Jaguar Land Rover Dealer in the USA and ultimately the …

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Make the Connection and Don't Hide from the Public Ft. Jen Poudier 58:19

7M ago58:19

58:19

Welcome to Street Smarts, the podcast powered by SmartWolf Consulting! I'm your host, Darrell Steed, here to bring you expert insights, real-world experiences, and practical tips from the front lines of the auto industry. Today, I’m thrilled to introduce our guest, Jen Poudrier, Sales Development Manager extraordinaire. Jen understands the unique c…

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Why Don’t We Make Our Employees and Customers the Focus Ft. Ben January 1:08:13

7M ago1:08:13

1:08:13

Welcome to Street Smarts, powered by SmartWolf! I’m your host, Darrell Steed, and today we’re diving into the world of business excellence with a true partner in every sense of the word—Ben January. For the past ten years, I’ve had the pleasure of working shoulder-to-shoulder with Ben, and let me tell you, every collaboration feels like magic. He’s…

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UCDP Ep #69 - AI-Powered Recall Platform with Ryan Maher of BizzyCar 24:25

7M ago24:25

24:25

In this episode of the Used Car Dealer Podcast, Zach engages in an insightful conversation with Ryan Maher, CEO of BizzyCar. They discuss the broken recall management system, how BizzyCar’s AI-powered platform is transforming the process for OEMs, dealers, and consumers, and what this means for safety and compliance. Some of the questions asked wer…

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Strategic Action, Thoughtful Action and 4 Pillars Ft. Benny Franklin 1:07:53

7M ago1:07:53

1:07:53

Welcome to Street Smarts, powered by Smartwolf Consulting! I’m your host, Darrell Steed, and I'm thrilled to have Benny Franklin join me today. With over nine years of experience as a Certified Business Coach and Speaker Trainer for The John Maxwell Team, my mission is to empower individuals and organizations to reach their personal and professiona…

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UCDP Ep #68 - Revolutionizing Vehicle Appraisals with Brian Kramer of AccuTrade 23:25

7M ago23:25

23:25

In this episode of the Used Car Dealer Podcast, Zach dives into an engaging conversation with Brian Kramer, GM of AccuTrade. They discuss the current shifts in the used car market, the innovative appraisal tools offered by Accu-Trade, and how these tools help dealers make smarter decisions while enhancing the customer experience. Brian shares insig…

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People, Experience and Care Ft. Missy Ballance 1:08:21

7M ago1:08:21

1:08:21

Welcome to Street Smarts, powered by Smartwolf Consulting! I’m your host, Darrell Steed, and today we have a true gem in the world of the car business—Missy Ballance! The Rockstar is hands down one of the best people I have ever hired and Missy is not just a passionate advocate for all things automotive; she’s a vibrant force with a wealth of knowl…

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Full Spectrum Acquisition for Dealerships Today Ft. Frank Knox 1:08:24

8M ago1:08:24

1:08:24

Welcome to Street Smarts, powered by SmartWolf Consulting! I'm your host, Darrell Steed, and today we're diving deep into the fast-paced world of automotive inventory sourcing with an industry titan—Frank Knox. With over 20 years of experience, Frank has revolutionized the acquisition strategies at one of the nation’s largest independent auto deale…

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How Dealers Can Meet Customer Expectations to Drive Loyalty Without Compromising Data Security with Steve Schmith 22:48

8M ago22:48

22:48

In this episode of Inside Auto, host Ilana Shabtay speaks with Steve Schmith, Client Partner at Acxiom, about the gap in expectations that exists between retailers and consumers around data security and personalization and how the automotive industry can achieve both as we move into 2025.

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UCDP Ep #67 - Transforming the RV and Trailer Dealership Experience with EverLogic 25:11

8M ago25:11

25:11

In this episode of the Used Car Dealer Podcast, Zach interviews Mike Goodwin, Founder and President of EverLogic, a leading Dealer Management System (DMS) company in the RV and trailer space. Mike began his journey in the industry helping an RV dealership with accounting integrations and has been running EverLogic for over 20 years. He shares his e…

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Real Life Hero joins the Streets with a Message of Connection and Drive Ft. Timothy " Dash Gordon" Glover 52:14

8M ago52:14

52:14

Welcome to Street Smarts, powered by Smartwolf Consulting! I’m your host, Darrell Steed, and today we’re diving into the world of hard work, dedication, and the true meaning of giving back. Join me as I introduce a truly inspiring guest: Timothy “Dash Gordon” Glover! A devoted father of eight, Dash embodies the spirit of resilience and kindness. Wi…

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Hitting the Streets with Erica Bruno. Time to Breakdown the Importance of Experience. 1:05:52

8M ago1:05:52

1:05:52

Welcome to Street Smarts, powered by SmartWolf Consulting! I’m your host, Darrell Steed, and today we’re diving into the fast-paced world of automotive marketing. Join me as I sit down with Erica Bruno from CBC Automotive Marketing. With a passion for innovation and a deep understanding of industry dynamics, Erica is on a mission to transform how b…

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Introducing Street Smarts: Your DIY Guide to Smarter Automotive Business Moves 24:57

8M ago24:57

24:57

Welcome to the First Episode of Street Smarts with Darrell Steed! In this premiere episode, we’re diving into what Street Smarts is all about and how it can change the way you think about private party acquisition and building buying centers. As an extension of the Smartwolf Consulting brand, Street Smarts is here to offer a DIY approach for those …

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The Ever-Evolving Automotive Industry with Chris Colsant 18:21

9M ago18:21

18:21

In this episode of InsideAuto, Chris Colsant, SDR Manager at Fullpath, joins host Ilana Shabtay to discuss the importance of managing data holistically as we head into the new year. He also shares his experiences with the emergence of equity mining in the automotive industry and expresses his hopes for the future of leasing.…

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UCDP Ep #66 - Digital Advertising, Inventory Strategies, & Customer Retention for Used Car Dealers 30:21

10M ago30:21

30:21

In this episode of the Used Car Dealer Podcast, Zach interviews two special guests from Cox Automotive: Jade Terreberry (Sr. Director, Strategic Planning & Business Development) and Micah Tindor (Sr. Dir. Strategic Planning Kelley Blue Book ICO). They cover a range of topics relevant to today’s used car market, from digital advertising strategies t…

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Embracing Change in Digital Marketing with Colin Day 24:14

10M ago24:14

24:14

In this episode of InsideAuto, Colin Day, EMEA Managing Director and VP of Business Development at Oktopost, chats with host, Ilana Shabtay, about leveraging AI for more efficient marketing and sales, the value of a strong social media brand presence, and the importance of having different digital marketing strategies depending on the company or pr…