Get comfy. It's time for "SaaS Therapy," with industry veterans Todd Kirk and Casey Trujillo – the podcast for customer-facing teams in SaaS. Casey and Todd leverage their experience working between software vendors and their clients to help you master your SaaS customer relationships. They dig into the complexities of client relationships, offer expert insights, and share proven strategies for overcoming common challenges. It's not just a podcast—it's a masterclass in nurturing and enhancin ...
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Enhancing Customer Experience Podcasts
Introducing Alex Shevelenko, CEO and founder of RELAYTO and the host of the Experienced-Focused Leaders Podcast. With a mission to empower seasoned business owners who recognize the critical role of customer experience in achieving success, Alex brings together a community of discerning listeners eager to explore new perspectives and strategies for enhancing their experience-centric approach. In our thought-provoking podcast episodes, we dive deep into the stories and insights of accomplishe ...
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Stories of your customers on their journey, and how they build or break relationships with companies like yours. Host Russel Lolacher shares real customer experience case studies in a 1950s radio drama narration style with modern tips and analysis. Born from The Upsell.com Blog, The CX Storytime Podcast: Tales from the Customer Journey presents true customers' stories including the impacts of their customer experiences, followed by valuable strategies on engagement and retention to help you ...
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Leaders in Customer Loyalty: for those looking to deepen customer experience, engagement, and brand loyalty. Each episode features innovative brands, industry experts, and executive leaders who share actionable insights, proven strategies, and real-world experiences designed to help marketers and brand professionals stay ahead in the ever-evolving world of customer loyalty.
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Customer Experience University - Winning Loyalty & Engagement One Customer at a Time
Dr. Joseph A. Michelli
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New York Times #1 bestselling author, Joseph Michelli, Ph.D., shares customer experience, leadership, and business insights from Mercedes-Benz, Starbucks, Ritz-Carlton, Zappos, Pike Place Fish, and many more. At The Michelli Experience, we help front-line employees, managers, and senior leaders deliver relevant and engaging service experiences. To that end, we provide keynote and workshop presentations, short-term and extended consulting services, and bestselling books to meet your needs.
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This podcast series provides actionable strategies for construction professionals to elevate their business by prioritizing strong relationships. Emphasizing trust, transparency, and genuine connection as the foundation for success, the book introduces the "Relationship Bank Account," a framework for understanding how interactions build or erode goodwill. Based on the book: Building Better Relationships, a Guide to Enhancing the Customer Experience for Home Builders, Remodelers, and Construc ...
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Welcome to The Delighted Customers Podcast — your go-to resource for practical insights and thought leadership in leadership, change management, and customer experience. Ranked among Apple's Top 20 in U.S. Management and featured in Forbes, we deliver expert tips and inspiring stories to help you lead with impact and drive meaningful change.
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Catalyst, Launch by NTT DATA’s podcast hosted by Tammy Soares, puts humans at the heart of transformation. Each week, visionary leaders and changemakers share how creativity, technology and human insight are reshaping business, culture and the future of work. From platform innovation to AI and design leadership, Catalyst isn’t just about what’s next in tech — it’s about shaping business, technology, and culture through a human lens and spotlighting the visionaries paving the way forward. Lea ...
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Explore how the latest technologies are shaping our world, from groundbreaking discoveries to transformative sustainability efforts. The NVIDIA AI Podcast shines a light on the stories and solutions behind the most innovative changes, helping to inspire and educate listeners. More information: https://ai-podcast.nvidia.com/
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If every company is now a tech company and digital transformation is a journey rather than a destination, how do you keep up with the relentless pace of technological change? Every day, Tech Talks Daily brings you insights from the brightest minds in tech, business, and innovation, breaking down complex ideas into clear, actionable takeaways. Hosted by Neil C. Hughes, Tech Talks Daily explores how emerging technologies such as AI, cybersecurity, cloud computing, fintech, quantum computing, W ...
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The power of Data is undeniable. And unharnessed - it's nothing but chaos. Making data your ally. Using it to lead with confidence and clarity. Host Jess Carter is solving problems in real-time to reveal what's possible. Helping communities and people thrive. This is Data Driven Leadership, a show brought to you by Resultant.
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Customer onboarding in B2B SaaS is changing fast, but the resources for onboarding teams? Not so much. That's why we're kicking off Onboarding Therapy, a podcast that tackles the real challenges onboarding teams face every day.
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Welcome to “The Customer Success Playbook,” a fresh podcast initiative spearheaded by Kevin Metzger and Roman Trebon. Immerse yourself with us in the dynamic realm of customer success, where we unravel the latest insights, inspirations, and wisdom from recognized leaders in the Customer Success domain. Our journey began with a simple yet profound belief: that meaningful conversations can significantly impact our professional trajectory. With this ethos, we’ve embarked on a mission to bring t ...
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A Manufacturing Marketing Podcast
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Hosted by Dr. Ivan Zak and Ryan Leech, Consolidate That! focuses on critical corporate topics in the veterinary business. The episodes center on improving clinical care, customer and employee experience, combining proven processes with modern technology, and ways to expand shareholder value using clear performance metrics. Find beneficial knowledge that you can apply in the rapidly growing veterinary consolidation market.
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Hosted by Mark from Kimlligraphy — Chief Marketing Growth Officer & Brand Experience Strategist What makes a brand memorable? It’s not just the visuals, or even the product — it’s the experience. Welcome to The Experience is Personal — a podcast where we pull back the curtain on real brand activations powered by personalisation, creativity, and emotional design. I’m Mark, co-founder of Kimlligraphy. Over the past few years, we’ve helped some of the world’s most recognisable brands create unf ...
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The public transport industry is undergoing rapid change, from decarbonisation and sustainability goals to the fast-paced evolution of digital technology. Mobility Redefined is the podcast for senior managers, executives, and decision-makers who are leading this transformation. Hosted by Dr Kaan Yildizgöz, Executive Director at Modaxo, each episode brings expert insights on the challenges and opportunities facing the transport sector today. From digitalisation and workforce development to cu ...
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Master the art and science of B2B digital marketing, by tuning in to our b2B digital marketing hub podcast! Hosted by Aia Laser, a seasoned tech advisor with a strong track record of providing innovative, strategic approach, designed specifically for B2B professionals seeking to elevate their marketing skills and outpace the ever-changing market demands. In each episode, we delve into key concepts of B2B marketing, from optimizing to AI tools to content marketing best practices for B2B compa ...
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Welcome to Never Mind the Buzzwords—the podcast that ditches jargon and delivers real talk on business transformation. Hosted by Helen McMillan and Will Pearce, this series is your no-nonsense guide to unlocking true business value through digital and technological innovation. In a world drowning in hype, how do you separate game-changing innovation from empty noise? Never Mind the Buzzwords cuts through the fluff, exploring the practical realities of digital transformation—helping businesse ...
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1st Detachment (1D) is a veteran-founded, expert-formulated supplement company led by renowned coach Justin Harris and optimal living specialist Joe Miller. From a game-changing pre-workout to potent glucose disposal agents & industry-leading intra-workout, we’ve combined science with real-world experience to custom-formulate each product. We are battle tested. Are you? Find your battle today at https://1stdetachment.com! #1stdetachment #team1d #battletested #supplements #bodybuilding #bodyb ...
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SEO Services in India specializes in innovative below-the-line marketing solutions, catering to business to business (B2B) and business to consumer (B2C) segments. Incorporate in June’15; SEO Service in India is established by Direct Marketing Experts with over 8 years of experience in transforming businesses with actionable data-driven insights across SMEs, Large Corporates & MNCs. SEO Service in India focuses on Digital Marketing, Search Engine Marketing, Social Media Marketing Solutions, ...
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Cloud-based collaboration and communications are delivering experiences that are transforming our economy and shaping our lives. But to benefit from the Experience Economy and build an enduring advantage, organizations must think beyond yesterday’s strategies and solutions. The Experience invites you to join thought leaders across the business for thought-provoking conversations with industry leaders, technologists, creators, influencers and others who are bringing to life the future of expe ...
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SEO Services in India specializes in innovative below the line marketing solutions, catering to business to business (B2B) and business to consumer (B2C) segments. Incorporate in June’15; SEO Service in India is established by Direct Marketing Experts with over 5 years of experience in transforming businesses with actionable data-driven insights across SMEs, Large Corporates & MNCs. SEO Service in India focuses on Digital Marketing, Search Engine Marketing, Social Media Marketing Solutions, ...
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SEO Services in India specializes in innovative below-the-line marketing solutions, catering to business to business (B2B) and business to consumer (B2C) segments. Incorporate in June’15; SEO Service in India is established by Direct Marketing Experts with over 5 years of experience in transforming businesses with actionable data-driven insights across SMEs, Large Corporates & MNCs. SEO Service in India focuses on Digital Marketing, Search Engine Marketing, Social Media Marketing Solutions, ...
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Welcome to the Timeless Shower Doors Podcast, where we bring you expert insights and tips on achieving the perfect frameless shower door for your home. Based in Lake Orion, Michigan, Timeless Shower Doors is a family-owned business committed to delivering luxury quality, honest communication, and timely service. With over 20 years of industry experience, our expertise ensures that every project, big or small, receives the highest standard of craftsmanship and attention to detail. At Timeless ...
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The eCommerce Coach School," your ultimate destination for mastering the art of online selling and building a thriving eCommerce business. Step into the virtual classroom and join our expert coaches as they guide you through the dynamic world of eCommerce, personal development, and productivity. Are you ready to unlock the secrets of successful eCommerce? Each episode is meticulously designed to empower you with the knowledge, strategies, and practical tips you need to excel in the fast-pace ...
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Inspiring stories from real customer, data, experience, innovation, product, and transformation champions and leaders. Hear from experts across the world as they share what it takes to harness human-centered and data-driven thinking in order to deliver better insights, products and experiences. go Beyond the Data is hosted by Dave Mathias and if you like please subscribe and provide a positive review. Get more great content by signing up for my newsletter at https://gobeyondthedata.com
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SEO Services in India specializes in innovative below the line marketing solutions, catering to business to business (B2B) and business to consumer (B2C) segments. Incorporate in June’15; SEO Service in India is established by Direct Marketing Experts with over 5 years of experience in transforming businesses with actionable data-driven insights across SMEs, Large Corporates & MNCs. SEO Service in India focuses on Digital Marketing, Search Engine Marketing, Social Media Marketing Solutions, ...
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Take a deep dive into the world of SEO and digital marketing with SE Ranking DoFollow Podcast. Actionable insights, latest trends, and thought-provoking case studies from seasoned experts and practitioners. In this SEO podcast, professionals and business leaders from all over the globe come together to help their less-experienced peers cut through the noise and catch them up on all the latest SEO advancements and developments.
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WE PROVIDE PROFESSIONAL ROOF RESTORATION SOLUTIONS ALL OVER MELBOURNE Are you tired of the frequent leaking or repairing of your roof? Is the overall impression of your residence being completely ruined due to the unsightly roof? If yes, then you can take the assistance of our roofing experts for restoring your old, worn out or even damaged roof, enhancing the overall curb appeal of your residence. Complete Roof Protection Compant utilizes the comprehensive approach for all types of roofing ...
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P.Speakers, a leading global speaker agency, offers access to highly experienced customer service speakers in Ireland who help businesses transform their client interactions and deliver exceptional service. These speakers bring decades of industry knowledge, practical strategies, and inspiring insights tailored to diverse audiences, from corporate teams to industry conferences. The experts represented by P.Speakers have worked with top Irish and international organizations to improve custome ...
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We wanted to show there was another way to build and lead businesses. So Hospitality Mavericks was born. We wanted to gather together the world’s Mavericks who do things differently from the norm. They are leaders from all walks of life who have shown and proven that there is a better way forward without cashing out on their values; ripping off their people, community and planet. That was over ten years ago. Since then we've worked with and interviewed more than 200 leaders, thinkers and exp ...
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Banking on Growth is a podcast for bankers and financial advisors operating in community-based banks and credit unions. Throughout this podcast, we'll chat with financial industry professionals and thought leaders at the forefront of developing creative solutions to assist community banks in delivering financial advisory services to their clients with the goal of helping the institution grow. We'll examine the most recent industry developments, technology, and best practices for providing hi ...
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Welcome to "Retales: Ecommerce Growth Stories," a podcast series that brings you the unique and captivating stories of ecommerce retailers from every corner of the globe. Each episode delves deep into the journey of different ecommerce entrepreneurs — from scrappy startups to established multinational chains — shedding light on the strategies they deploy to ride economic waves and seize new opportunities. We feature candid conversations not only with these trailblasing entrepreneurs but also ...
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The Next Frontier of Operational Excellence Are you ready to solve the biggest blind spot in infrastructure management? Traditional digital twins monitor static assets, but the real challenge—and opportunity—lies in movement. Welcome to the era of the Motional Digital Twin (MDT), the definitive third generation of Digital Twin technology. In this podcast, we explore how MDTs function as real-time digital replicas that continuously track and analyze the movement of every person and vehicle in ...
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Covering everything you need to know about rugged computing solutions in an enterprise environment. Each episode features industry thought leaders and rugged solution providers discussing industry challenges, mobile computing, vertical use-cases, and comprehensive rugged computing solutions.
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Podcast by Wiley
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Storied Coaching with Aaron J. Jacobs is your go-to resource for high-achieving leaders who want to learn to stop living their life by default and instead grow into the life they were meant for. Through this podcast, you'll hear directly from Master Coach Aaron J. Jacobs, CEO of OMH Consulting and Storied Coaching, about how to lead and build a thriving business that fuels an amazing life on your terms. Making money, overcoming anxiety, processing emotions, relationships, being a better frie ...
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Podcast by Marketplace Risk
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Ink Tank by Movable Ink is a podcast designed to help digital marketing leaders excel in today’s ever-changing environment. From must-know trends to practical tips and best practices, every episode will keep you a step ahead of the digital marketing curve and react in real-time. Subscribe now and don’t miss a thing.
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Welcome to 'AI Unplugged,' the podcast where we dive deep into the world of Artificial Intelligence. Join us as we explore cutting-edge advancements, ethical considerations, and real-world applications of AI. Whether you're a tech enthusiast, a professional in the field, or just curious about how AI is shaping our future, this podcast offers insightful discussions with experts, industry leaders, and innovators. Tune in to stay informed and inspired by the limitless potential of AI.
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The McKinsey on Insurance podcast features conversations with the leading thinkers in the global insurance industry. McKinsey partners and insurance executives discuss the challenges and opportunities insurance leaders are facing, featuring practical advice and inspirational ideas.
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Inside Tech Comm is a show for anyone interested in learning more about technical communication. It will also be of interest to those who are new to the field or career-switchers exploring creative ways to expand their horizon. You can write to me at [email protected]. I would love to hear from you.
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The Marketing Moguls Podcast is a show that features top executives, entrepreneurs, and influencers in the world of marketing. The aim of the podcast is to pick the brains of these marketing experts and find out what makes them successful. The show will cover topics such as increasing conversions, ad campaign strategies, and the latest marketing trends. The podcast will also have a fun side to it, with discussions on marketing fails and creating the perfect meme. Whether you're a marketer, b ...
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"MageDelight is the gateway to an extensive range of Magento extensions that provides innovative solutions for the Magento Platform. With 15 years of experience in eCommerce and 10 years in Magento, we are committed to providing the best Magento extensions to take our client's business to the next level. At MageDelight.com, we are continually improving our products and coming up with the latest solutions, so that we can provide the most effective answers for your eCommerce business requisites."
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The Future of Voice podcast is hosted by Jon Stine, Executive Director of the Open Voice Network, an open source association of The Linux Foundation. Voice is the fastest growing sector of technology. We explore the value of voice and how we use it to create a world that is safe, ethical, and open. The Open Voice Network is dedicated to making voice worthy of user trust. Learn more at openvoicenetwork.org.
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At ezCater, we want to help restaurants grow a successful catering business. Whether you're in the early stages of building a business or an industry veteran, let us help you dip into the $61.5 billion catering market. In each episode of "The Catering Feed," we talk to restaurant industry leaders of thriving brands who share insights and tactics to ramp up your catering business.
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19 – How to Connect Frontline Workers to Strategy and Culture
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Your host Alex Shevelenko welcomes Nicole Alvino, a pioneering leader in employee experience and founder of FirstUp, a platform that connects organizations with their workforce at scale. With experience building technology solutions for some of the world’s largest companies, Nicole helps enterprises engage frontline employees, drive alignment, and …
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3547: Telus Digital on the Human Role in the Final Mile of AI Safety and Security
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That question sat at the heart of my conversation with Bret Kinsella, recorded while he was in Las Vegas for CES and preparing to step onto the AI stage. Bret brings a rare combination of long-term perspective and hands-on experience. As General Manager of Fuel iX at TELUS Digital, he operates generative AI systems at a scale most enterprises never…
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#314 Cassie Davison Founder Kith & Kin Hospitality - Crafting Purpose-Driven Success
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In this episode, we dive deep into the world of hospitality with Cassie Davison, the author of 'Standout Hospitality.' Cassie brings over 30 years of experience in the hospitality industry and shares insights from her journey, including owning and operating award-winning venues, consulting, and building a community for independent operators. We exp…
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Why This Podcast Is Pivoting: Human-Centered AND Technology-Aided
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In today’s episode, I share why this podcast is evolving — and what you can expect throughout 2026. Across every industry, one pattern has become unmistakable: technology is accelerating possibilities, and humanity is determining outcomes. Customers want experiences that feel both intelligent and deeply personal. Employees want clarity, steadiness,…
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Leaders in Customer Loyalty: Brand Story | A Century of the Crave: White Castle's Recipe for Retaining Loyal Fans for 105 Years
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Send us a text White Castle’s loyal fan base has kept America’s “first fast-food hamburger chain” in business for nearly 105 years. What makes this brand still appeal to consumers and continue to expand, especially when other chains struggle to keep the doors open? Loyalty 360 spoke with Jamie Richardson, Vice President of Marketing and Public Rela…
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Beyond the Checkbox: Building a Leadership Learning Plan That Lasts
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(From the Relationships at Work podcast) In this episode, host Russel Lolacher tackles the pervasive issue of "checked-box leadership" in leadership training — when organizations send employees to leadership programs without a strategic plan for continued growth. Education and professional development are vital, but without follow-up, support, and …
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3546: Box and the Leadership Shifts Behind Becoming an AI First Company
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What does it actually take to move beyond AI pilots and turn enterprise ambition into real productivity gains? That question sat at the center of my conversation with Olivia Nottebohm, Chief Operating Officer at Box, and it is one that every boardroom seems to be wrestling with right now. AI conversations have matured quickly. The early excitement …
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The Art of Renewal Negotiations with Jaclyn Sayler, Strategic Account Manager @ BrainStorm
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In this episode of SaaS Therapy, hosts Todd and Casey engage with Jacqueline Sayler, an enterprise account manager, discussing the intricacies of customer success and negotiation strategies. Jacqueline shares her journey from discomfort in discussing renewals to mastering the art of negotiation through experience and preparation. The conversation d…
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Episode 8 explores Paul Schwinghammer’s “Gift Wrapping the Situation,” a simple communication technique for elevating client experience in construction. Instead of silently fixing issues or completing extras, teams should humbly tell clients what was done and who did it—e.g., noting an electrician kindly moved a mislocated outlet. This isn’t boasti…
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3545: LogicMonitor and the Rise of AI Native Observability in Enterprise IT
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What happens when the systems we rely on every day start producing more signals than humans can realistically process, and how do IT leaders decide what actually matters anymore? In this episode of Tech Talks Daily, I sit down with Garth Fort, Chief Product Officer at LogicMonitor, to unpack why traditional monitoring models are reaching their limi…
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Leaders in Customer Loyalty: Industry Voices | Inside Kobie’s Perspective on the Forces Shaping Loyalty in 2026
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Send us a text As brands look ahead to 2026, loyalty programs are evolving beyond transactions toward deeper emotional connection, relevance, and trust. Shifting consumer expectations and broader uncertainty are accelerating this change. We recently spoke with Hayley Hanel, Senior Manager of Strategic Consulting at Kobie, who shared how growing une…
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Defying labels and learning to lead: With Parisa Zander
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This week on Catalyst Tammy chats with Parisa Zander, a seasoned professional in the tech industry who recently retired after a successful career spanning nearly three decades at companies like Meta, Samsung and Microsoft. Parisa discusses the challenges of being a woman in tech, the importance of finding one's voice, and the values that guide her …
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How to Keep Customers and Distributors Engaged Through Brand Loyalty
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For our final episode in the Holiday Series we are returning to our chat about creating a brand made for loyal customers. Klein Tools has been manufacturing tools made for trades people for over 165 years. In today’s episode, we sat down with Greg Palese, Vice President of Marketing at Klein Tools, to discuss how they continue to grow engaged custo…
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3544: Make: No-Code, Automation and AI agents In One Visual Platform
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Are we asking ourselves an honest question about who really owns automation inside a business anymore? In my conversation with Darin Patterson, Vice President of Market Strategy at Make, we explore what happens when speed becomes the default requirement, but visibility and structure fail to keep up. Make has become one of the breakout platforms for…
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3543: From App Stores to Ownership, Xsolla on Gaming's D2C Turning Point
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Was 2025 the year the games industry finally stopped talking about direct-to-consumer and started treating it as the default way to do business? In this episode of Tech Talks Daily, I'm joined by Chris Hewish, President at Xsolla, for a wide-ranging conversation about how regulation, platform pressure, and shifting player expectations have pushed D…
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3542: Samsara on Scaling Human Expertise With AI, Not Replacing It
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In this episode of Tech Talks Daily, I'm joined by Kiren Sekar, Chief Product Officer at Samsara, to unpack how AI is finally showing up where it matters most, in the frontline operations that keep the global economy moving. From logistics and construction to manufacturing and field services, these industries represent a huge share of global GDP, y…
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3541: How IBS Software Sees AI Redefining Airline Retail and Loyalty
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What if airlines stopped thinking in terms of seats and schedules and started designing for the entire journey instead? In this episode of Tech Talks Daily, I'm joined by Somit Goyal, CEO of IBS Software, to talk about how travel technology is being rebuilt at its foundations. Since we last spoke, AI has moved from experimentation into everyday ope…
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3540: Hill Climbers, Where Tech, Fitness, and Human Connection Meet
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What happens when a podcast stops being something you listen to and becomes something you physically show up for? In this episode of Tech Talks Daily, I wanted to explore a different kind of tech story, one rooted in community, endurance, and real human connection. I was joined by Sam Huntington, a Business Development Officer at Wells Fargo, who h…
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3539: ShelterZoom CEO on Keeping Care Moving When Systems Go Down
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What happens to patient care when hospital systems suddenly go dark and clinicians are forced back to pen and paper in the middle of a crisis? In this episode of the Tech Talks Daily Podcast, I speak with Chao Cheng-Shorland, Co-founder and CEO of ShelterZoom, about a problem that many healthcare leaders still underestimate until it is too late. As…
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3538: How Storyblok Sees Content Strategy Changing in an AI First Internet
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Is your website still the front door to your business, or has AI already quietly changed where customers first meet your brand? In this episode of the Tech Talks Daily Podcast, I sit down with Dominik Angerer, Co-founder and CEO of Storyblok, to unpack how content, search, and discovery are shifting in an AI-first world. As search behavior moves aw…
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"Be Strict, Then Give In" technique from Paul Schwinghammer’s book, Building Better Relationships. This strategy helps construction professionals manage tense moments, such as picky drywall inspections, without damaging client trust. The approach involves two steps: first, confidently stating professional standards to establish boundaries and exper…
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The Data-Driven Leader's Guide to Navigating Change in 2026
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2025 was a breakthrough year for AI adoption, with new tools enabling seamless integration between business and technical teams. Organizations leveraged AI to improve operations, enhance decision-making, and unlock growth opportunities, though not without challenges. In this episode, Jess Carter sits down with Michael Schwarz, Senior Vice President…
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3537: Why Aztec Labs is Building the Endgame for Blockchain Privacy
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What happens when the push for smarter crypto wallets runs headfirst into the reality that everything on a public blockchain can be seen by anyone? In this episode of Tech Talks Daily, I wanted to take listeners who may not live and breathe Web3 every day and introduce them to a problem that is becoming harder to ignore. As Ethereum evolves and sma…
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From the archives: Reinventing the healthcare experience with Keena Patel-Moran
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In this episode from the archives Tammy sits down with Keena Patel-Moran, the Healthcare and Lifesciences Industry Lead at Launch by NTT DATA. Keena and Tammy discuss ways to improve the industry and give patients the support they need and deserve. They discuss why doctors should look beyond just symptoms and make a case that improving healthcare p…
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Building a Voice of Customer System to Enhance Customer-Centric Decision Making
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For our second episode in our Holiday Series we are taking a second look at when we chatted with Cynthia Kellam, Global Senior Director, Digital, Data and Customer Experience Center of Excellence at TE Connectivity, again to discuss how collecting and using digital data can create better customer experiences. She explains their journey of building …
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3536: When AI Knows Us Too Well and What It Means for Human Choice
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What happens when the systems designed to make life easier quietly begin shaping how we think, decide, and choose? In this episode of the Tech Talks Daily Podcast, I sit down with Jacob Ward, a journalist who has spent more than two decades examining the unseen effects of technology on human behavior. From reporting roles at NBC News, Al Jazeera, C…
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Lowering the Cost of Intelligence With NVIDIA's Ian Buck - Ep. 284
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Discover how mixture‑of‑experts (MoE) architecture is enabling smarter AI models without a proportional increase in the required compute and cost. Using vivid analogies and real-world examples, NVIDIA’s Ian Buck breaks down MoE models, their hidden complexities, and why extreme co-design across compute, networking, and software is essential to real…
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Spotting the Signs: How to Recognize Employees Who Feel Undervalued
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(From the Relationships at Work podcast) In this episode of Relationships at Work, host Russel Lolacher shares key insights and observations about one of the most common challenges in the workplace—employees feeling undervalued. We highlight the critical signs leaders should be aware of, from disengagement to burnout, and offer practical steps to a…
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3535: HR at a Crossroads: Performance, Culture, and Technology
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How is HR changing when AI, economic pressure, and rising employee expectations all collide at once? In this episode of Tech Talks Daily, I'm joined by Simon Noble, CEO of Cezanne HR, to unpack how the role of HR is evolving from a traditional support function into something far more closely tied to business performance. Simon shares why HR is incr…
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3534: Agentic AI at Scale: What 120 Million Monthly Conversations Really Mean
28:14
28:14
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What does it really mean when AI moves from answering questions to making decisions that affect real people, real money, and real outcomes? In this episode of Tech Talks Daily, I'm joined by Joe Kim, CEO of Druid AI, for a grounded conversation about why agentic AI is becoming the focus for enterprises that have moved beyond experimentation. After …
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3533: Smart Cities, AI, and Sovereignty, Gorilla Technology's CTO Explains What Works and What Fails
32:46
32:46
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The world is building data centers, identity rails, and AI policy stacks at a speed that makes 2026 feel closer than it is. In this conversation, Rajesh Natarajan, Global Chief Technology Officer at Gorilla Technology Group, explains what it takes to engineer platforms that remain reliable, secure, and sovereign-ready for decades, especially when i…
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Episode 6 of Building Better Relationships in Construction explores why over-communicating the present is the most powerful tool builders have. Alex and Sabrina explain that silence during uncertainty—like waiting on custom windows—creates anxiety, worst-case assumptions, and erodes trust. Drawing on Paul Schwinghammer’s book, they emphasize shifti…
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3532: How AI Keeps Live Events Personal for Fans at Event Tickets Center
25:03
25:03
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What makes live events feel personal in an age of algorithms making the calls? That's the tension marketers are living in right now. Ben Kruger, Chief Marketing Officer at Event Tickets Center, sits at the center of this shift. He has spent 20 years shaping server-side systems and performance marketing strategies, including a decade of persistence …
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