Best Evandigital Content Podcasts (2025)

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87. Stop the Chaos: Why Every Business Needs an Annual Plan 23:46

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3d ago23:46

23:46

SUMMARY: In this episode, Aaron and Terryn break down the art and strategy behind annual planning—why it matters, how to do it well, and how to keep your team aligned for success. They share personal stories from early days planning with sticky notes in an attic to running structured multi-business offsites in Montana. Learn how to start small, sca…

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107. Ground Level - How to Train a New Employee (Without Losing Your Mind!) 21:36

4d ago21:36

21:36

SUMMARY: Welcome to the very first episode of Ground Level, a new series from The Coffee Experts Club Podcast that digs deep into the real, practical side of running a drive-through coffee business. In this kickoff episode, Ben and Drew take you behind the bar to talk about one of the most common struggles for new shop owners — training new employe…

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86. Fail Fast, Learn Faster: Smart Growth for Entrepreneurs 23:30

10d ago23:30

23:30

SUMMARY: In this episode, Aaron and Terryn dive deep into one of the hardest questions every entrepreneur faces: "When is it time to roll out something new?" Drawing from their decade of working side by side and coaching business owners across industries, they share practical insights on how to test new ideas without destroying what's already worki…

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106. Plan Now, Win Later: How Coffee Leaders Nail Q4 Annual Planning 25:01

11d ago25:01

25:01

SUMMARY: In this episode, Aaron and Ben dive into the art and strategy of annual planning for coffee entrepreneurs. As Q4 begins, they reveal why waiting until January to plan is a costly mistake—and how top-performing coffee businesses get ahead by setting their goals now. From simple two-hour planning sessions to full team retreats, the duo break…

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85. Project Plans: The Secret to Chaos-Free Launches 23:18

17d ago23:18

23:18

SUMMARY: In this episode, Aaron and Terryn tackle one of the most critical (and often overlooked) aspects of running successful operations: project plans. They share stories from launches gone sideways, explain why clear roles and timelines prevent chaos, and break down practical tools for keeping teams aligned—from simple Google Sheets to robust p…

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105. Promote or Recruit? How to Find Your Next Coffee Shop Manager 19:27

18d ago19:27

19:27

SUMMARY: In this episode, Aaron, Ben, and Drew dive into one of the biggest challenges in coffee business growth—how to find your next great manager. Should you promote from within or look outside your company? The hosts unpack the pros and cons of both paths, from cultivating leadership internally to recruiting skilled candidates externally. Learn…

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84. Cool Tools Spotlight: Zapier and the Future of Workflow Automation 23:31

24d ago23:31

23:31

SUMMARY: In this episode, Aaron and Terryn bring back the popular "Cool Tools" segment, spotlighting Zapier—the automation platform that connects apps and streamlines workflows. They dive into the never-ending debate of how to pronounce it, share real-world use cases, and highlight how businesses of all sizes can leverage it to reduce manual tasks,…

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104. WhatsApp, Vendors, and the Art of Accountability: Communication that Builds Coffee Shop Success 23:00

25d ago23:00

23:00

SUMMARY: In this episode, Aaron, Drew, and Ben dive deep into the role of communication in building and sustaining a successful coffee business. From managing vendors in Belize through WhatsApp to setting clear standards, payment cadences, and accountability practices, the team shares real-world lessons on creating systems that scale. They discuss …

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83. Rocks, Pivots, and Burnout: Why Less Is More in Business Ops 22:14

1M ago22:14

22:14

SUMMARY: In this episode, Aaron and Terryn dive into one of the most common struggles for visionaries and business leaders: doing too much at once. From juggling too many initiatives to overwhelming your team with constant pivots, they break down why focus matters more than volume. They explore the power of quarterly "rocks," the dangers of shiny o…

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103. Keeping Your Coffee Shop on Track: The Power of Accountability 24:08

1M ago24:08

24:08

SUMMARY: In this episode of the Coffee Experts Club, hosts Aaron, Ben, and Drew dive into the critical topic of accountability in coffee shop management. They discuss practical systems to ensure your team stays on track, from simple checklists to tech-driven solutions. Learn how to avoid the vicious cycle of frustration, empower your staff, and cre…

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82. From Kingpin to Smart Systems: Building Businesses That Don't Rely on You 23:52

1M ago23:52

23:52

SUMMARY: In this episode, Aaron and Terryn explore how entrepreneurs can break free from being the central "kingpin" of their businesses. Drawing on insights from Dr. Jim Bob Haggerston's entrepreneurial journey, they discuss the dangers of burnout, the importance of hiring and developing strong number twos, and the balance between skill and desire…

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102. Beyond the Drive-Thru: Rethinking Coffee Shop Expansion 22:03

1M ago22:03

22:03

SUMMARY: In this episode, Aaron, Ben, and Drew dive into one of the hottest topics in the coffee industry—expansion. From the challenges of opening multiple locations to the pros and cons of acquiring existing shops, the team unpacks what it really takes to grow smart without overextending. Drawing from their experiences in Belize, the Tri-Cities, …

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81. Why Teams and Vision Matter More Than Hustle with Dr. Jim Bob Haggerton 27:59

2M ago27:59

27:59

SUMMARY: In this episode, Aaron sits down with Dr. Jim Bob Haggerton—entrepreneur, chiropractor, and leadership coach—to explore the realities of running businesses, facing setbacks, and redefining success. Dr. Haggerton shares his journey from building a thriving chiropractic practice, to experiencing a life-altering injury, to reinventing himself…

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101. Rolling in Revenue: Avoiding the Pitfalls of Success 25:07

2M ago25:07

25:07

SUMMARY: In this episode, Aaron, Ben, and Drew tackle a question that often gets overlooked: what happens when your coffee shop is actually successful? While most conversations focus on cutting costs and surviving the grind, this one explores the challenges—and opportunities—that come with growth and profitability. The team unpacks how to reinvest …

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80. Audit Before You Break: Fixing Hidden Cracks in Your Business 22:59

2M ago22:59

22:59

SUMMARY: In this episode, Aaron and Terryn dive deep into the importance of auditing your business before it breaks under pressure. From hidden subscriptions draining your bank account to financial blind spots, staffing inefficiencies, and customer fulfillment gaps, they reveal where visionaries often overlook critical cracks in their operations. P…

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100. Pivot Without Panic: Lessons in Resilience for Coffee Entrepreneurs 20:02

2M ago20:02

20:02

SUMMARY: In this episode, Aaron, Ben, and Drew dive into the realities of navigating change in business. From unexpected lawsuits, contractor failures, and regulatory hurdles to brand identity challenges and cultural crises, they share hard-earned lessons on handling pivots without losing momentum. The hosts discuss the importance of emotional resi…

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79. From Job Description to Onboarding: The Complete Recruiting Playbook 24:44

2M ago24:44

24:44

SUMMARY: In this episode, Aaron and Terryn dive deep into the recruiting process—sharing the exact steps The Collab Team uses to help businesses find and hire the right people. From writing job descriptions and setting clear role expectations, to fishing in the right talent pools, to using tests and live-fire scenarios, they reveal the "secret sauc…

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99. Demotion Done Right: Tough Conversations Every Coffee Leader Must Have 25:12

2M ago25:12

25:12

SUMMARY: In this episode, Aaron, Drew, and Ben tackle one of the hardest but most crucial aspects of leadership—demotion. While elevating and empowering team members is exciting, what happens when someone isn't a fit for their role? The hosts discuss how to approach tough conversations with clarity and empathy, the importance of setting clear expec…

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78. From Overworked to Out-of-Office: Building a Real OOO Plan 24:22

2M ago24:22

24:22

SUMMARY: Can you really take a vacation as a leader? In this episode, Aaron and Terryn dive deep into the operational and psychological barriers that often prevent entrepreneurs and team leads from stepping away. They explore the importance of intentional planning, strong SOPs, and trusting your team in order to take a true break. Plus, they reveal…

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98. The Money Mistakes Most Coffee Owners Make (and How to Avoid Them) 22:57

2M ago22:57

22:57

SUMMARY: In this episode, Aaron and Ben dive into the often-overlooked world of coffee shop finances. From the stress of payroll weeks to the dangers of "checkbook accounting," they explore why many café owners struggle with numbers—and why that's perfectly normal. They share practical ways to either take control of your own financial tracking or f…

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77. Count the Cost: What It Really Takes to Sell Digital 23:39

3M ago23:39

23:39

SUMMARY: In this episode, Aaron and Terryn dive deep into the world of building and scaling digital products. Whether you're transitioning off stage, looking to turn your expertise into a course, or exploring scalable ways to monetize your audience, this conversation delivers a realistic look at what it actually takes. From strategy and structure t…

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97. The Hometown Hero Playbook for Coffee Shops 23:06

3M ago23:06

23:06

SUMMARY: In this episode, the Coffee Experts crew dives deep into what it really takes for a coffee shop to become a "hometown hero." Drawing on their own journey building Roasters Coffee from a small local shop to a multi-location chain acquired by Black Rock, Aaron, Ben, and Drew share powerful insights on standing out in a saturated market. They…

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96. Delegate to Elevate: Building a Sustainable Coffee Shop Team 24:05

3M ago24:05

24:05

SUMMARY: In this episode, Aaron, Ben, and Drew dive into the crucial question of how to elevate a coffee shop owner out of day-to-day operations. Building on last week's conversation, they explore how to establish clear roles, build a practical management hierarchy, and develop perks that go beyond money to inspire leadership. From understanding wh…

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76. When to Hire Full-Time: The Fractional vs. FTE Debate 23:37

3M ago23:37

23:37

SUMMARY: In this episode, Aaron and Terryn dive deep into a critical question that growing businesses often face: when is it time to move from agency or fractional support to hiring full-time team members? They explore the real costs—both financial and operational—of sticking with part-time help too long, the role of SOPs in smooth transitions, and…

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95. How to Stop Running Your Coffee Shop Like Your Hair's on Fire! 25:01

3M ago25:01

25:01

SUMMARY: In this episode of the Coffee Experts Club Podcast, the team dives into the chaos many coffee shop owners experience and how to escape it. If you're constantly putting out fires, drowning in to-dos, and losing weekends to burnout, this episode is for you. Aaron, Ben, and Drew talk about how to step out of the weeds, empower your team, and …

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75. Lessons in Smart Scaling and Strategic Partnerships 23:50

3M ago23:50

23:50

SUMMARY: In this episode, Aaron and Terryn reflect on their recent conversation with Mark Zook, CEO of Staus and Horizon Structures, who brings a fresh perspective from the world of Amish-built physical products. They explore how Mark has grown and diversified by staying true to a core offer while seizing adjacent opportunities—whether business, cu…

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94. Is Your Profit Walking Out the Back Door? How to Avoid Shrink 24:34

3M ago24:34

24:34

SUMMARY: In this candid and practical episode, Aaron and Ben tackle one of the most underestimated profit drains in the coffee business: shrink. Whether it's untracked employee perks, casual waste, or outright theft, many operators are unknowingly letting thousands of dollars slip through the cracks. The duo discusses how even small, rationalized a…

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74. How to Run Two Ops Machines Without Burnout with Mark Zook 25:57

4M ago25:57

25:57

SUMMARY: From Amish Roots to CEO: How Mark Zook Scaled Two Multi-Million Dollar Ops Businesses In this episode, we sit down with Mark Zook, a sharp young entrepreneur raised in an Amish family who now leads two powerhouse operations: Stoltzfus Structures and Horizon Structures. Mark shares his incredible journey from full-time labor at age 14 to be…

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93. Conquering Coffee Shop Equipment Challenges 28:14

4M ago28:14

28:14

SUMMARY: Join the whole crew as Aaron, Drew, and Ben dive into the challenges and triumphs of coffee shop grand openings, with a focus on navigating technology and equipment hurdles. Recorded on the 4th of July, the team discusses the importance of staying open on holidays, the realities of managing espresso machines, and the lessons learned from o…

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73. How to Create Effective KPIs for Your Team 23:44

4M ago23:44

23:44

SUMMARY: In this episode,Terryn and Aaron dive into the critical topic of metrically measuring your team's performance using Key Performance Indicators (KPIs), a cornerstone of the Entrepreneurial Operating System (EOS). They explore how to create meaningful KPIs that align with job descriptions, org charts, and business goals to drive accountabili…

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92. How and When to Bring Production In-House to Boost Profits 25:25

4M ago25:25

25:25

SUMMARY: In this lively episode, Ben and Aaron, take a nostalgic trip down memory lane, reflecting on their journey scaling Roasters Coffee from five to fifteen locations while managing a spirited team of young employees. They share about the challenges of growth, from corralling 150+ staff to navigating company parties, and dive into a critical to…

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72. SOPs, KPIs, and People Power: Insights from Delta Oil and Gas with Greg Thomas 27:04

4M ago27:04

27:04

SUMMARY: In this episode, Aaron and Terryn dive into the fascinating world of oil and gas operations with special guest Greg Thomas, President of Delta Oil and Gas. Broadcasting from Fort Worth, Texas. Greg shares his journey from geology and finance to leading a thriving company with field offices in Breckenridge, Texas, and a geologic office in B…

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71. The Often Unspoken Art of Offboarding Clients 23:43

4M ago23:43

23:43

SUMMARY: In this episode Ben steps in for Aaron, who's soaking up the sun in Belize, to dive into the art and science of client offboarding. Joined by Terryn, they explore the bittersweet moment when a client is ready to fly solo after a successful collaboration. The discussion covers the importance of a smooth offboarding process, from wrapping up…

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91. Grand Opening and How They Teach You that You Don't Know Everything 19:22

4M ago19:22

19:22

SUMMARY: In this exciting episode, Aaron, Drew, and Ben dive into the thrilling and chaotic experience of opening the first-ever drive-thru coffee shop in Belize, Coffee De Los Mayas. Fresh off the grand opening, the trio shares a candid recount of the unexpected hurdles they faced, including a critical power meter issue that threatened to derail t…

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70. How Fast Can You Start Making Money Off a New Hire 23:00

5M ago23:00

23:00

SUMMARY: In this episode, Aaron and Terryn dive into a critical topic for visionaries and operators alike: How fast can you start making money from a new hire? They explore the complexities of hiring, onboarding, and setting realistic expectations for return on investment (ROI) when bringing new team members into your business. From navigating the …

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90. Lessons Learned for Your Next Grand Opening 25:58

5M ago25:58

25:58

SUMMARY: Join hosts Ben and Drew in this energetic episode as they pull back the curtain on the exhilarating chaos of a coffee shop grand opening. Recorded amidst preparations for their third location and second drive-thru in Belize, Ben and Drew share raw, real-world insights into the challenges of launching a new coffee shop. From grappling with …

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69. The Need for Speed: Balancing Growth and Team Success 21:42

5M ago21:42

21:42

SUMMARY: In this episode, Aaron and Terryn tackle the critical topic of "The Need for Speed" in growing a coffee shop business. Aaron and Terryn dive into the challenges visionaries face when pushing for rapid growth while managing teams effectively. They explore the delicate balance between driving speed in business operations and setting realisti…

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89. How to Help Your Employees See the Future Part 2: Incentives and Plans 24:02

5M ago24:02

24:02

SUMMARY: The episode also delves into a practical, brass-tacks discussion on building a sustainable career path for employees. The hosts share their proven strategies for creating a clear, tiered wage structure and incentivizing growth through raises, revenue-sharing, and creative perks like rent assistance or vacation matching. They emphasize the …

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68. How to Stay Focused on Your MMM (Main Money Maker) 23:11

5M ago23:11

23:11

SUMMARY: In this episode, Aaron and Terryn tackle a common challenge for entrepreneurs: staying focused on what drives the most revenue. With 33-34 clients under their belt, the duo dives into the art of avoiding "shiny object syndrome" and keeping the main thing the main thing. They discuss how visionaries often get distracted by new ideas or peer…

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88. How to Help Your Employees See the Future 24:34

5M ago24:34

24:34

SUMMARY: In this episode, the guys dive into a critical topic for coffee shop owners: how to help your employees envision and plan for their future within your business. They explore the importance of creating a clear, transparent employee journey and roadmap to foster growth, retention, and motivation. From aligning your P&L to reflect accurate co…

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67. What Makes for a Successful Operations Team? 25:36

5M ago25:36

25:36

SUMMARY: In this episode, Aaron welcomes back OG co-star Ben Clatterbuck to dive into the art and science of building a high-performing operations team. With Terryn taking a break, Ben steps in to share his extensive experience managing diverse accounts at Collab, from high-level retainers to project blocks, across brick-and-mortar and online educa…

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87. Key Vendors - When and How to Replace Them 21:42

5M ago21:42

21:42

SUMMARY: In this episode, Aaron, Ben, and Drew dive into the critical topic of managing key vendor relationships and knowing when and how to replace them. They explore the challenges of scaling with vendors who may no longer meet your business needs due to rising costs, declining quality, or strained relationships. The discussion emphasizes the imp…

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86. Is There Ever a Good Time to Open a Cafe? 24:40

6M ago24:40

24:40

SUMMARY: Join hosts Aaron, Ben and Drew for a lively discussion on the latest trends in the coffee industry and a heated debate about the merits of cafes versus drive-throughs. In this episode, the conversation turns personal as Aaron and Drew, business partners behind the first drive-through coffee shop in Belize, spar over the value of cafes vers…

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66. How Much Team Do You Really Need? Metrics, Scaling, and Smart Hiring 20:09

6M ago20:09

20:09

SUMMARY: In this episode, Aaron and Terryn tackle the critical question: How many team members do you really need? They dive into the challenges of hiring and scaling, emphasizing the importance of metrics over gut decisions. Key insights include maintaining labor percentages (10-12% for online businesses, 18-22% for brick-and-mortar), inventorying…

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85. The Art and Science Behind Staffing New Coffee Locations 22:03

6M ago22:03

22:03

SUMMARY: In this lively episode of The Coffee Experts Club Podcast, Aaron and Ben dive into the art of staffing for new coffee shop locations, sharing hard-earned lessons from opening dozens of stores. With spring bringing a wave of grand openings for their clients, the duo explores how to build a winning team for a new location. They discuss the i…

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65. Cleaning Up Your Back of Shop - Your Finances 23:28

6M ago23:28

23:28

SUMMARY: In this episode, Terryn and Aaron dive into the critical topic of cleaning up your business's financial back of shop. From understanding your numbers to avoiding common pitfalls, they explore why many visionaries feel anxious about their finances and how to overcome it. Key discussions include the importance of aligning contracts with fina…

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84. Fear and Risk Taking in the Coffee Business 21:18

6M ago21:18

21:18

SUMMARY: In this episode, Ben and Aron tackle the essential topic of bravery in entrepreneurship, specifically for those venturing into the coffee industry. They explore how fear can be the biggest obstacle to starting a coffee business and share practical strategies to overcome it. From finding a balanced business partner to setting clear benchmar…

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64. When, Who and How to Hire 23:23

6M ago23:23

23:23

In this episode: In this episode, Aaron and Terryn unpack the complexities of hiring decisions: when to hire, who to bring on board, and how to do it effectively. They explore the pros and cons of hiring internally versus engaging an agency, emphasizing the importance of aligning hires with your budget and growth goals. From building a leadership t…

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83. Why You Need to Surround Yourself with Smart People 23:02

6M ago23:02

23:02

In this episode: In this episode, Ben and Aaron explore the vital role of surrounding yourself with skilled professionals to successfully scale a coffee shop business. They discuss the unique challenges faced by fiercely independent coffee shop owners who bootstrap their ventures, celebrating the resilience required while addressing the limitations…

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63. Growing Your Brand to a Profitable Exit 22:56

6M ago22:56

22:56

In This Episode: In this inspiring episode of The Ops Experts Club, Aaron and Terryn sit down with Brett Swartz, founder of Capital Gains Tax Solutions and author of the Amazon bestseller Building a Capital Gains Tax Exit Plan. Brett shares insights from his book and his passion for helping entrepreneurs and investors achieve financial freedom thro…