Focus On Customer Service Podcasts

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1
The Better Together: Customer Conversations Podcast

SAP

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6d ago6d ago

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Better Together: Customer Conversations – a series where customers, partners, and thought leaders discuss solving business challenges with SAP Business Technology Platform. Hear from your peers and join in the inspiring conversations.

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Hands-Off CEO

Mandi Ellefson

125

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13d ago1w ago

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They said getting started was the hardest part, but no one told you how hard it is to scale a custom service business. It’s time for your team to step up, but your clients want YOU. Discover how to scale to 7 figures and beyond by freeing up time and getting your team to run whole parts of the company so you can focus on scaling profits. That means more income, more time with your family, and more ability to make impact in the community and beyond. This is the Hands OFF CEO Podcast with Mand ...

1
Ratchet+Wrench Radio

Ratchet+Wrench

444

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3h ago3h ago

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The official podcast of Ratchet+Wrench, providing strategies and inspiration for auto care success.

1
Customer Service Academy

Tony Johnson

100

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15d ago2w ago

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Great customer service is the key to unlocking unparalleled sales growth. Customer Service Academy Radio features customer experience expert and award winning speaker Tony Johnson. Tony will share how to deliver the very best service to your customers and grow your business. Tony will interview leaders from best-in-class organizations and share his common sense approach to business success. Tony has led large and diverse teams in the restaurant, retail, and corporate spaces for decades and w ...

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CORE Conversations

One CoreDev IT, Inc. (CORE)

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13d ago1w ago

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CORE Conversations dives into the employer of record and outsourcing industry, with a special focus on companies aiming to offshore their staff to the Philippines. Discover insightful discussions and expert advice on optimizing your business strategies. Learn more at onecoredevit.com.

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Selling on Giants: The eCommerce Marketplace Podcast

Selling on Giants: The eCommerce Marketplace Show

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20h ago20h ago

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Selling on Giants: The eCommerce Marketplace Show is dedicated to empowering entrepreneurs and businesses with the insights, strategies, and best practices needed to succeed across major eCommerce platforms such as Amazon, Walmart, Shopify, and WooCommerce. Our podcast covers a broad spectrum of eCommerce topics, including product sourcing, inventory management, pricing, advertising, customer service, and fulfillment. We focus on the latest trends and developments within the industry, featur ...

1
Business of Tech: Daily 10-Minute IT Services Insights

MSP Radio

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6h ago6h ago

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In 10 minutes daily, The Business of Tech delivers the latest IT services and MSP-focused news and commentary. Curated to stories that matter with commentary answering 'Why Do We Care?', channel veteran Dave Sobel brings you up to speed and provides resources to go deeper. With insights and analysis, this focused podcast focuses on the knowledge you need to be effective, profitable, and relevant.

1
CX Files

Mark Hillary and Peter Ryan

403

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6d ago6d ago

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CX Files features your hosts, CX industry analysts Mark Hillary and Peter Ryan, speaking each week to leading analysts, thinkers, and practitioners focused on managing the Customer Experience (CX). In each episode Mark and Peter talk to their guests about the future of CX, the important trends, and what customers really expect from brands today.

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Gabfocus Self Storage Podcast

Melissa Huff, Josh Huff, Tommy Nguyen

163

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5d ago5d ago

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Listen in as we gab about the self storage industry and focus in on particular areas. Want to learn more about auctions, operations, management, marketing, best practices, customer service, and more? Interested in what the best in the industry have to say? Melissa Huff and Josh Huff tap into a combined 30+ years of experience on operations and marketing to speak to the issues that concern owners and operators. This is also the place for the monthly Gabfocus webinar rebroadcasts where Melissa ...

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Doing Customer eXperience Right‬ In The AI Era | Stacy Sherman

Doing CX Right®‬

200

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9d ago1w ago

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The Doing CX Right Podcast is a resource for businesses striving to increase revenue, reduce costs, and achieve sustainable competitive differentiation. Companies often pursue these goals ineffectively. This podcast challenges conventional thinking through innovative customer experience (CX) strategies. Each episode offers expert advice, blending human-centric approaches with the latest technology to solve business challenges. The show emphasizes that everyone has a CX role, regardless of jo ...

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Science of Service

MarginEdge

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7d ago1w ago

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Running a restaurant is no easy feat. Every day brings new challenges, and success takes more than just great food. Science of Service is your guide to navigating the ups and downs of the hospitality management industry, offering real stories, practical advice, and lessons from people who’ve been there. Whether you’re juggling tight margins, managing labor issues, or looking to enhance customer experience, this show is here to help. Each episode features honest and insightful conversations w ...

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Travel Agent Achievers Podcast

Roslyn Ranse

100

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25d ago3w ago

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Travel Agent Achievers is an educational podcast by Australian travel professional, Roslyn Ranse. Educating, empowering and encouraging travel agents. Whether you are working in a shop front or as mobile travel agent, we are here to help you grow your business and stay ahead of the competition. We will explore strategies in all facets of business. Sales, marketing, customer service, finance, and project management. Success belongs to the eager and the equipped. The time is now. Design a trav ...

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Market Like a Fintech

Araminta Robertson

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14d ago2w ago

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Market‌ ‌like‌ ‌a‌ ‌Fintech‌ ‌is‌ ‌a‌ ‌podcast‌ ‌by Mint Studios and the Fintech Marketing Hub, on‌ ‌a‌ ‌mission‌ ‌to‌ ‌find‌ ‌out‌ ‌what‌ ‌marketing‌ ‌strategies‌ ‌and‌ ‌tactics‌ ‌the‌ ‌top‌ ‌fintech‌ ‌companies‌ ‌in‌ ‌the‌ ‌industry‌ ‌use‌ to‌ ‌acquire‌ ‌real‌ ‌customers,‌ ‌build‌ ‌a‌ brand‌ ‌and‌ ‌grow‌ ‌revenue.‌

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LiSTNR Hobart Local News

LiSTNR

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6h ago6h ago

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News on demand from Hobart

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The Pete Primeau Show

Pete Primeau

200

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2d ago2d ago

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Step inside the mind of a retail and wholesale veteran who’s spent four decades turning struggling businesses into profit powerhouses. Pete Primeau doesn’t just talk theory – he delivers battle-tested strategies from the trenches of the furniture and mattress industry that translate into explosive growth for ANY business. What You’ll Discover: • Advanced sales psychology and customer conversion techniques refined through $millions in transactions • Marketing strategies that work in today’s h ...

1
Behind the Review

Entrepreneur Media

135k

215

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1M ago6w ago

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Hosted by Yelp’s Small Business Expert, Emily Washcovick, Behind the Review features candid conversations with entrepreneurs and industry leaders—uncovering the stories, surprises, and creative strategies behind successful businesses. Whether you’re looking for inspiration, actionable tips, or insights to help your own business grow, tune in for fresh perspectives and expert advice, now also available on YouTube.

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GigCX Decoded

Limitless

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2y ago2y ago

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The GigCX Decoded podcast delves into the world of gig-based customer service. Hear from customer experience (CX) leaders at the forefront of GigCX. You’ll learn about key trends, its impact on the customer experience, and success stories from the brands leveraging its power today.

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The CRM Success Show

Hiring Hero Khero & Data "Maz" Dave

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8d ago1w ago

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Talking with the people who own the largest and most complex CRM systems, with a strong focus on Salesforce. https://www.crmsuccess.show/ Your Host on LinkedIn: Maz: https://www.linkedin.com/in/davidmasri/ Khero: https://www.linkedin.com/in/kherothetxrecruiter/

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The Scalable Expert

Tara Bryan

391

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6d ago6d ago

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You’ve spent years honing your craft and delivering incredible results for your clients – but if you’re still stuck in the one-to-one model, your business is holding you back. Welcome to The Scalable Expert™ podcast– the podcast for ambitious coaches, consultants, and service-based business owners who are ready to shift from custom work to a scalable online business that amplifies their income, impact, and freedom. This is where you learn to package your expertise, build scalable systems, an ...

1
New Bond Street Pawnbrokers

Tudor Namazali Topor

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1M ago5w ago

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With over 40 prestigious industry awards, a loyal customer base, and flawless reviews, our track record speaks for itself. We retain a customer base of high-net-worth individuals and famous names through competitive interest rates, discretion, trust, and impeccable service. Headed by David Sonnethal, a four-time National Pawnbroker Association (NPA) award winner and familiar media figure, New Bond Street Pawnbrokers’ modern, forward-thinking approach to providing loans has not gone unnoticed ...

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Repeat customers

Patricia Moore

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4y ago4y ago

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Customer service should not be solely focused on taking care of customers. Effective customer service must also be largely geared toward a good reputation and the desire for repeat customers. For this reason, it is vital corporations focus on who their customers are, what the need-base is and how they can best serve them

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refine and focus on your customer

refine+focus

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3y ago3y ago

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Learning is the best thing you can do for yourself. Whether it’s listening to a podcast while you’re cooking, taking an online course, or paying attention to a new trend, learning improves your skills and opens new possibilities. At refine+focus, we follow our curiosity. It’s how we discover topics that excite and inspire us. Join us as we learn with our new podcast series. Let’s get curious!

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Start That Business | How to start a business, Service Based Business Online, Freelancing, Make Money Online

Chichi Ukomadu - Christian Business Coach, Implementation Coach, Accountability Coach

142

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14d ago2w ago

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The Go-to Podcast for Christian women who want to start an online service-based business from scratch! ** TOP 2.5% GLOBALLY RANKED CHRISTIAN BUSINESS PODCAST** Are you ready to streamline your focus and get clarity to start your online service-based business? Are you tired of struggling with lack of clarity, self-doubt, and the fear of being a public failure? Do you wish you had a clear plan you could follow to make your calling a reality? Hey Friend! You don’t have to stay stuck any longer. ...

1
All Roads Lead 65 Max Radio with Pamela L Henderson

BBS Radio, BBS Network Inc.

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15d ago2w ago

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All Roads Lead 65 Max Radio hosted By Pamela L Henderson brings you honest discussions and topics about whats real in to days world, having open discussions of your ‘Truth’ pertaining to obstacles and challenges that one will either endure over a period of time that has caused hardships and limited resources. Pamela who has over came Injustice and obstacles on her journey had a vision to help give a platform for young adolescents to speak about how we can together as a diversity culture make ...

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LiSTNR South Burnett Local News

LiSTNR

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6h ago6h ago

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The latest news from around Queensland

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PEELC Strategy: A Deep Dive into Business Success

PEELC Strategy Productions

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1M ago4w ago

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The GCSE Business Studies Revision Podcast Series Unlock your potential in GCSE Business Studies with our engaging and accessible podcast series, designed to support learners of all abilities. Covering the entire GCSE Business Studies syllabus, these episodes help you master key concepts, deepen your understanding, and prepare for exam success. Whether you're pre-learning content to get ahead or revising after lessons, our podcasts provide the clarity and focus you need to excel. Each episod ...

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Fintech Files: Insights on TECH by BCG Platinion

BCG Platinion

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6d ago6d ago

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How can Fintech contribute to building a better world? In Season 4 of Fintech Files, we’re turning our focus to where financial technology meets social impact. This season, we explore financial inclusion, sustainable investing, and decarbonization with some of the brightest minds in the industry. As financial services touch every aspect of our lives, the opportunity to drive positive change is enormous. About Fintech Files: Join us on Fintech Files from BCG Platinion as we explore the cuttin ...

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The Home Service Contractor Blueprint

A2O Digital

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9M ago40w ago

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All things related to home services, with a focus on marketing. In addition, we will cover topics like operations, sales, and anything valuable to a home service business.

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HVAC Services Duluth

hvacservices55

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2M ago10w ago

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When it comes to dependable HVAC services in Duluth, Air Willies has built a trusted reputation for delivering comfort, reliability, and energy efficiency to both residential and commercial properties. Known for their skilled technicians and customer-first approach, the company offers a full range of heating, ventilation, and air conditioning solutions, from routine maintenance and repairs to complete system installations. Homeowners and businesses in Duluth rely on Air Willies for fast resp ...

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The Business Behind Small Business

The Business Behind Small Business

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22d ago3w ago

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We are two women with two very different perspectives on building business, and the business behind that in order to achieve your goals. One of us built to sell, and will continue on the serial entrepreneur path, which means your focus and drive should include very particular tools and tips in order to achieve your goal. The other, is building a generational business, one that can go on long after she’s let go of the wheel. This type of business also requires very specific tools and platform ...

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WA National Briefing

LiSTNR

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6h ago6h ago

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Your National News Briefing

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Triple M Fraser Coast

LiSTNR

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The tampapremiercarservice’s Podcast

tampapremiercarservice

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1+ y ago1+ y ago

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Tampa Premier Car Service offers luxury transportation in the Tampa Bay area, from airport transfers to special events. Their fleet includes a variety of high-end vehicles, such as sedans and SUVs, ensuring reliability, punctuality, and comfort. They are committed to excellence, with professional chauffeurs and a focus on customer satisfaction.

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The Brian Wright Show

Brian Wright

137

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16d ago2w ago

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"Brian Wright is a combination of Marcus Lemonis from the Profit and the entire Shark Tank Team." Dr. Staci Frankowitz Welcome to The Brian Wright Show. A podcast dedicated to entrepreneurs, their team members and their families but for anyone wanting to transform their life, career and/or business in the new economy. After eight seasons as the host of The New Patient Group Podcast, the show has been rebranded to The Brian Wright Show. The Brian Wright Show Audio Experience is hosted by glob ...

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Focus on Customer Service Podcast

Dan Gingiss & Dan Moriarty

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4y ago4y ago

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The “Focus on Customer Service” podcast features interviews of brands which are offering amazing customer service via social media. It is hosted by customer experience speaker and coach, Dan Gingiss. Lots of people are talking about content and marketing on social media, but this podcast will focus on the other side of social that many brands overlook – customer service. At first only the channel of last resort – when other service channels failed – social media is quickly becoming the chann ...

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Magic in the Cloud Podcast

Joseph Griffith and Ryan Golembiewski

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7d ago0w ago

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Magic in the Cloud Podcast: Unlocking the Secrets of Visionary Business Transformation Welcome to Magic in the Cloud, a dynamic podcast that explores the intersection of intuition, strategic action, and technology-driven business transformation. Hosted by industry experts Joseph Griffith and Ryan Golembiewski, this thought-provoking series brings you exclusive conversations with C-suite executives, revenue leaders, and digital transformation pioneers who have achieved remarkable success thro ...

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The Friction-less Workshop

Andrew Uglow

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7d ago0w ago

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If you own, manage or work in an automotive workshop – this podcast is for you. Andrew Uglow has followed his passion for discovering the secrets of how things work and how to fix them, since falling in love with all things ‘cars’ as a teenager, Always ‘hands-on,’ whether as an apprentice, working in national roles for global manufacturers, or running his own business, his quest for the how and why of both people and technology has given him a unique and important perspective, especially tim ...

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LiSTNR Broome Local News

LiSTNR

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6h ago6h ago

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LiSTNR Carnarvon Local News

LiSTNR

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6h ago6h ago

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LiSTNR Southwest Local News

LiSTNR

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LiSTNR Townsville Local News

LiSTNR

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6h ago6h ago

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The latest news from around Queensland

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Advice from a Call Center Geek!

Thomas Laird

113

243

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2M ago9w ago

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Advice from a Call Center Geek is a weekly podcast with a focus on all things call center and contact center. Tom Laird, CEO of 600+ seat award-winning BPO, Expivia Interaction Marketing and Ai auto QA startup OttoQa, ICMI Top 25 Contact Center thought leader discusses topics such as call center operations, hiring, culture, technology, and training while having fun doing it!

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LiSTNR Darling Downs Local News

LiSTNR

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6h ago6h ago

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The latest news from around Queensland

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LiSTNR Fraser Coast Local News

LiSTNR

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6h ago6h ago

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The latest news from around Queensland

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BrightGauge

BrightGauge

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7+ y ago7+ y ago

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BrightGauge is a business intelligence tool focused on the IT Service Provider and MSP industry. Using our SaaS platform, Service Providers can generate customizable performance reports and dashboards based on their own unique data sources. No more logging in and out, toggling windows or juggling multiple platforms - BrightGauge eliminates the data silo so you can save precious time and energy. We integrate with ConnectWise, QuickBooks, ConnectWise Hosted, Autotask, Kaseya, LabTech, Tigerpaw ...