Expert mode marketing technology, AI, and CX insights from top brands and Martech platforms fill every episode, focusing on what leaders need to know to build customer lifetime value and long-term business value. The Agile Brand with Greg Kihlström® features executives and thought leaders from top brands and tech platforms discussing the industry's trends, like AI adoption, first-party data strategies, artificial intelligence in the consumer journey, consumer data privacy, omnichannel custom ...
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Generative Ai In Ux Podcasts
A podcast by and for UX Design & Product Management Leaders. Your host Mark Baldino, Co-Founder of UX design consultancy Fuzzy Math, brings twenty+ years of experience in UX design and strategy into a series of conversations with people who lead UX design teams.
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Interviews with the best brains in AI, sharing how to improve customer experience and business operations using emerging AI technologies such as voice AI, conversational AI, NLP, Large Language Models (LLMs), generative AI and more. We educate business leaders and teams on why and how AI technologies are revolutionising the way consumers engage with businesses and the internet, why that matters and how to implement it properly. “One of the most consistently insightful and deeply respected po ...
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Experiencing Data w/ Brian T. O’Neill (UX for AI Data Products, SAAS Analytics, Data Product Management)
Brian T. O’Neill from Designing for Analytics
Is the value of your enterprise analytics SAAS or AI product not obvious through it’s UI/UX? Got the data and ML models right...but user adoption of your dashboards and UI isn’t what you hoped it would be? While it is easier than ever to create AI and analytics solutions from a technology perspective, do you find as a founder or product leader that getting users to use and buyers to buy seems harder than it should be? If you lead an internal enterprise data team, have you heard that a ”data ...
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UX Magazine presents the Invisible Machines podcast. Conversational AI is going everywhere. Join great conversations with experts in a podcast about AI agents, conversational AI and organizational artificial general intelligence (OAGI), covering the intersection of UX, business, technology and design. Robb Wilson and Josh Tyson, authors of Age Of Invisible Machines, the first bestselling book about the agentic approach to software and conversational AI, envisioned the moment we’re in with Ch ...
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Welcome to "UXChange" the podcast where we (ex)change experiences! I am a firm believer that sharing is caring. As we UX professionals are all aspiring to change User Experiences for the better, I have put together this podcast to accelerate learning and improvement! In this podcast, I will:- Share learning experiences from myself and UX professionals- Answer most common questions- Read famous blogs- Interview UX Professionals- And much more!For more info, head over to ux-change.com
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Dive into the thrilling world of data, digital, and AI with your superhero hosts, Chris and Mark. These dynamic duo consultants have built digital wonders in Australia and beyond. They wield their innovation powers at Digital Village and NotCentralised, respectively, bringing you the news, views, and opinions that are simply out of this world. Mark Monfort, the tech wizard behind the @AusDefi Association and NotCentralised, isn't just a name—he's a legend. With blockchain fin-tech victories ...
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UX AHEAD with Katya Boudjelloud | Immersive UX, UX for XR & AI Technologies
Katya Boudjelloud | UX / UI DESIGNER | IMMERSIVE DESIGN ADVOCATE
Hi, I’m Katya Boudjelloud, and welcome to UX AHEAD, a podcast about discovering what’s next in design and creating immersive experiences for UX Designers willing to take the leap into XR. If you’re curious about stepping into the world of immersive design but don’t know where to start, you’re not alone—and you’re in the right place. Whether it’s crafting animated, parallax-scrolling websites, designing AR lenses and apps, or exploring the potential of VR and XR, immersive design offers endle ...
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ConTejas Code is a podcast in the web engineering space that has deep dives on various topics between frontend engineering with React, TypeScript, Next.js, and backend engineering with Kafka, Postgres, and more. The series is a mix of long-form content and guest episodes with industry leaders in the web engineering space. From the podcast, listeners will take away actionable best practices that you can integrate into your workflows as well as valuable insights from prominent people in the in ...
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Embark on a captivating exploration of Large Language Models (LLMs), prompt engineering, and generative AI with hosts Bradley Arsenault and Justin Macorin. With 25 years of combined machine learning and product engineering experience, they are delving deep into the world of LLMs to uncover best practices and stay at the forefront of AI innovation. Join them in shaping the future of technology and software development through their discoveries in LLMs and generative AI. Podcast website: https ...
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Find out what it takes to start a career in software development, data analytics, data science, or UI/UX design from those who made the leap. Hear from musicians, veterans, single-moms, teachers, bartenders, postdocs, warehouse workers, and more - all graduates of Nashville Software School (NSS) - as they discuss their transition to tech and their capstone projects presented at Demo Day. Founded in 2012, NSS is a flourishing community of over one thousand alumni, active students, and a team ...
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In this course we will explore the challenges presented when designing AI-powered services. In particular, we will take a look at Machine Learning (such as deep learning and generative adversarial networks), and how that can be used in human-centered design of digital services. This course is created for User Experience (UX) professionals, Service Designers, and Product Managers as a way to help take a human-centered approach to AI in their work. The course is also useful for developers and ...
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We all know content creation is a great way to bring in leads and sales - but it also takes time! AND... whether you are using Organic Social or Ads... content only works if it’s strategically leading to a conversion. In the Content Club Podcast we’ll bring you bit size tips that will help you to use Organic Social and Human Focused AI. You see that it’s possible to have the Confidence to create juicy Content that is set to bring in Conversations that lead to Conversions! And... because we k ...
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Hi, this is Rushion McDonald. Welcome to the podcast world of Money Making Conversations Master Class. I interview profits and nonprofits to learn their "Secrets to Success." I'm a former IBM Executive with a degree in Mathematics. I started my entrepreneurial career as a stand-up comic, then became a sitcom writer, award-winning baker, social media influencer, award-winning television Executive Producer, and brand architect for super-successful celebrities and products. Money Making Convers ...
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Pe canalul oficial de podcast-uri re7consulting, veți asculta producții audio originale realizate de specialiștii în marketing digital ai agenției de marketing re7consulting din București, România. Emisiunile audio acoperă întregul ecosistem de marketing digital, oferind o experiență de învățare completă celor interesați să aprofundeze lumea marketingului digital.
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Web3, the web of crypto and blockchains, is coming to the travel industry. In this podcast series Luca De Giglio, a travel and blockchain veteran, takes you in a slow paced and deep learning journey, which will give you great insights and understanding, allowing you to navigate the upcoming decade, catching the best opportunities and avoiding the worst pitfalls. Sponsor or donate via #NFT @ https://podcast.web3intravel.com
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This Anthro Life is the premiere go-to Anthropology Podcast that fuses human insights with cultural storytelling. We equip you with a deep understanding of the human experience to revolutionize your decision-making strategies and social impact. Head over to https://www.thisanthrolife.org to learn more. Spearheaded by acclaimed Anthropologist Dr. Adam Gamwell, This Anthro Life equips leaders, individuals, and organizations to shape a more compassionate future. We aim to broaden perspectives a ...
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#703: How AI and Deep Learning is affecting advertising with Jaysen Gillespie, RTB House
28:36
28:36
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28:36Are we on the brink of advertising becoming too smart for its own good, or is Deep Learning finally getting us closer to what customers actually want? Agility requires us to constantly evaluate how technology like AI reshapes the relationships between brands and consumers—sometimes for better, sometimes for far more complex. The advertising landsca…
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Uplift: Served 5 years in prison, got her degrees, became a community leader and honored with President’s Lifetime Achievement Award.
28:35
28:35
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28:35Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Robyn Donaldson. Entrepreneur, Mentor, and Founder of Renew Construction Services & STEM Exposure 🔑 Episode Highlights 🔄 From Incarceration to Inspiration Robyn shares her journey from a strict religious upbringing to incarceration due…
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Community Uplift: Affordable housing, his strategy ensures high-quality housing that's affordable for families.
22:25
22:25
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22:25Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Lamar Fletcher. He is a real estate investor and entrepreneur focused on affordable housing solutions. He is the founder of Fletchers Capital Affordable Housing Fund LLC, a Georgia-based company dedicated to real estate and rental inve…
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Business Advice: Discussing multiple streams of income, business structure and dealing with adversity.
24:20
24:20
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24:20Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Mela Lovett. A serial entrepreneur with multiple businesses including: Landscaping (Family Lawn Services) Mortgage lending (commercial and residential) Business consulting (especially on proper business structuring) 🌱 Entrepreneurial J…
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Plan before you Leap: Works full-time in financial services while building her balloon décor business.
28:06
28:06
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28:06Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald, interviewed Audreanna Ayala. 🎙️ Episode Summary She shares her inspiring journey from corporate finance professional to creative entrepreneur and founder of Ayala Balloon Events. Specializing in balloon décor and modern bounce house rentals, she …
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#702: What it takes to keep customers loyal with Anna Convery, Verint
30:52
30:52
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30:52Does your brand deliver answers faster than your customer can send a text message? Agility in CX is about answering customers before they finish the thought. If you can’t evolve at that pace, you’re already behind. Today we’re going to talk about what Verint’s brand‑new 2025 State of Customer Experience report tells us about loyalty, automation, an…
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#701: No-Code as a Strategic Weapon, with Aytekin Tank, Jotform
25:29
25:29
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25:29If your team spends half its days searching for documents and filling out spreadsheets you built years ago, how long will it be before your competitors automate you out of business? Agility requires turning busywork into bandwidth so people can collaborate and think strategically instead of shuffling pixels. Today we’re exploring how no-code platfo…
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173 - Pendo’s CEO on Monetizing an Analytics SAAS Product, Avoiding Dashboard Fatigue, and How AI is Changing Product Work
43:49
43:49
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43:49Todd Olson joins me to talk about making analytics worth paying for and relevant in the age of AI. The CEO of Pendo, an analytics SAAS company, Todd shares how the company evolved to support a wider audience by simplifying dashboards, removing user roadblocks, and leveraging AI to both generate and explain insights. We also talked about the roles o…
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Brand Building: Seeks to empower more professionals, especially those affected by layoffs, with tools for career resilience.
28:17
28:17
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28:17Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald, interviewed Katrice Miller. A nationally recognized labor relations expert and career coach. The conversation explores her journey from federal government service to corporate leadership, her insights on labor law, personal branding, and how indi…
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Pratim Bhosale: How to get into AI from Backend Engineering
1:32:26
1:32:26
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1:32:26Links - CodeCrafters (partner): https://tej.as/CodeCrafters - Pratim on X: https://x.com/bhosalepratim - Tejas on X: https://x.com/tejaskumar_ Summary In this conversation, we explore the journey from backend development to becoming a Google Developer Expert in Golang. We discuss the significance of microservices architecture, the importance of sea…
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#700: Winning and retaining the distracted consumer with Kelsey Chickering, Forrester
22:13
22:13
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22:13If your brand can’t hold a consumer’s focus for eight seconds, what makes you think you deserve nine? We are here at Forrester CX in Nashville, TN and hearing all about the latest insights and ideas for brands to create better experiences for their customers. Agility isn’t speed for speed’s sake; it’s the discipline of staying useful while everythi…
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From IVR to AI: The future of voice testing in contact centres with Satish Barot, Klearcom
50:05
50:05
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50:05As generative AI redefines the contact centre, ensuring consistent performance across complex telephony networks becomes mission-critical. In this episode, we speak with Satish Barot, CEO at Klearcom, about the evolution of contact centre technology and the critical role of quality assurance in AI voice systems. We explore how organisations gradual…
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#699: Being real about synthetic personas with Narek Vandanyan, Prelaunch
24:29
24:29
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24:29Marketers spend a fortune trying to understand their audience, conducting surveys, focus groups, and market research—but what if they could just ask their ideal customer directly? With synthetic personas, that’s now possible. But how reliable are they? And how far can we really take this technology? Joining me today is Narek Vardanyan, CEO of Prela…
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#698: Staying customer-centric in the race to adopt agentic AI with Stephanie Liu, Forrester
23:30
23:30
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23:30We are here at Forrester CX in Nashville, TN and hearing all about the latest insights and ideas for brands to create better experiences for their customers. If your AI roadmap doesn’t include your customer, is it really a roadmap—or just a bridge to nowhere? Agility requires remembering who pays the bills: the customer. When shiny new tech shows u…
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#697: Building the total experience for customers with AJ Joplin, Forrester
24:10
24:10
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24:10Does your AI-based interface talk to customers the way a real person would or is it tech for tech’s sake? We are here at Forrester CX in Nashville, TN and hearing all about the latest insights and ideas for brands to create better experiences for their customers. Agility is less about bolting on new features just because the tech is available and m…
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The enterprise AI evolution nobody’s talking about with Merlin Bise, Inbenta
1:02:52
1:02:52
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1:02:5274% of CEOs think their jobs are on the line because of AI. Not because AI might replace them, but because failing to implement it successfully could cost them everything. Merlin Bise, CTO of Inbenta and former Head of Technology at a firm acquired by the London Stock Exchange, joins us to share how Inbenta is helping enterprises modernise their cu…
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#696: The network effect on CX of AI plus employees with Jay Pattisall, Forrester
26:55
26:55
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26:55If AI can amplify every employee’s reach ten-fold, how ready is your organization to harness that network effect? We are here at Forrester CX in Nashville, TN and hearing all about the latest insights and ideas for brands to create better experiences for their customers. Agility isn’t about adding more tech; it’s about multiplying human impact. Tod…
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Behind the Scenes: Client Wrangling & Design Doing at Fuzzy Math
49:09
49:09
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49:09Send us a text What’s it really like inside a UX consultancy? In this special in-house episode of UX Leadership by Design, Mark Baldino sits down with two incredible Fuzzy Math teammates — Senior Designer Madeleine Byrne and Senior Project Manager Jaléssa Savage — to talk about what UX leadership looks like from the inside out. They unpack how proj…
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#695: Why Trust Is a Strategy, Not a Sentiment with Dana Bodine, Trustpilot
28:58
28:58
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28:58If nearly half of consumers spend more with brands they trust, why aren’t more companies making trust a core business strategy instead of just a tagline? To help me explore this question, I’m joined by Dana Bodine, U.S. Vice President of Marketing at Trustpilot, the world’s largest independent platform for customer feedback. About Dana Bodine Dana …
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172 - Building AI Assistants, Not Autopilots: What Tony Zhang’s Research Shows About Automation Blindness
44:24
44:24
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44:24Today on the podcast, I interview AI researcher Tony Zhang about some of his recent findings about the effects that fully automated AI has on user decision-making. Tony shares lessons from his recent research study comparing typical recommendation AIs with a “forward-reasoning” approach that nudges users to contribute their own reasoning with proce…
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Shivay Lamba: How to run secure AI anywhere with WebAssembly
1:33:49
1:33:49
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1:33:49Links - CodeCrafters (partner): https://tej.as/codecrafters - WebAssembly on Kubernetes: https://www.cncf.io/blog/2024/03/12/webassembly-on-kubernetes-from-containers-to-wasm-part-01/ - Shivay on X: https://x.com/howdevelop - Tejas on X: https://x.com/tejaskumar_ Summary In this podcast episode, Shivay Lamba and I discuss the integration of WebAsse…
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#694: What's your plan for Q5 this year, with Xavier de Baillenx from Ramdam
23:39
23:39
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23:39What if your most profitable campaign window isn’t Black Friday or Cyber Monday… but after the holidays, when everyone else is quiet? While most marketers are winding down, savvy brands are doubling down—tapping into the “Q5” period between Christmas and early January, when ad prices drop, engagement spikes, and consumers are laser-focused on their…
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Gaining clarity in conversational AI live from Boost Camp
31:32
31:32
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31:32In this special episode, recorded live at Boost Camp, we have three industry leaders who are shaping the future of conversational AI: Ben Maxim, CTO at Michigan State University Federal Credit Union (MSUFCU), Åse Marthinsen, who leads generative AI at Norway’s largest bank, DNB and Nick Mitchell, Chief Revenue Officer at boost.ai. We cover the ever…
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#693: Optimizing the post-click customer experience with Riikka Söderlund, Katana Cloud Inventory
24:05
24:05
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24:05What if your biggest customer experience problem isn’t your marketing… but your inventory spreadsheet? In the era of one-click checkouts, Prime delivery expectations, and endless online channels, brands are pouring millions into customer acquisition—only to lose customers post-purchase. Why? Because they can’t deliver what they just sold. Today’s g…
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Uplift: Personal journey filled with warmth about a husband-and-wife team who founded homeless shelter in Pickens County, South Carolina.
28:35
28:35
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28:35Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Tracy and Sunshine Gantt. A husband-and-wife team who founded the first and only homeless shelter in Pickens County, South Carolina. Here are some key highlights and themes from the conversation: Here are some key highlights and themes…
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#692: The lifetime value of milliseconds in the customer experience with Jaxon Repp, Harper
24:34
24:34
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24:34Agility can often get framed as driving massive transformation—but sometimes it’s the milliseconds that matter. When every digital moment counts, small gains in speed and efficiency can have a disproportionately large impact on customer lifetime value and brand loyalty. If you could speed up every digital interaction your customers have with your b…
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#691: Gaining agility and results with composable CMS, with Mark Wheeler from Storyblok
31:23
31:23
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31:23Is your CMS holding your creativity—and marketing growth—hostage? When speed and agility are everything, most marketing teams are still stuck in the slow lane—waiting on developers to publish updates, launch campaigns, or even fix a typo. Sound familiar? Today’s guest says it’s time for marketers to take the wheel. Mark Wheeler, Chief Marketing Off…
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How True Classic tailored AI for customer experience with Jordan Gesky
51:50
51:50
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51:50In this episode, we explore how True Classic, a men's apparel brand, is leveraging AI to transform its customer support with Jordan Gesky, Senior Customer Experience Manager. We look at True Classic’s journey from rule-based automation to generative AI across multiple channels. Jordan talks about how their AI assistant, Crue, now handles customer s…
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#690: Focusing on long-term customer value using next best action with Tine Van Calster, Telenet
26:47
26:47
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26:47What if your most loyal customers are the ones you helped spend less? Agility in marketing isn't just about moving faster — it's about aligning brand intentions with customer outcomes in real-time, even when that means giving up short-term gains to earn long-term trust. Today we are here at PegaWorld 2025 at the MGM Grand in Las Vegas, and we’re go…
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#689: Building a culture of agility with Eugenie Lamprecht, Reka
19:28
19:28
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19:28Welcome to this episode, brought to you by Reka, a developer of industry-leading, multimodal, AI models that enable individuals and organizations to deploy generative AI applications. Agility requires an attention to process and a commitment to continuous improvement. It also requires a culture of agility. Today we’re going to talk about talent in …
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#688: Building a Customer Brain and how it benefits customers and the business with Christian Nelissen, National Australia Bank
26:34
26:34
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26:34Agility at enterprise scale means building systems that not only make millions of micro-decisions, but also keep humans at the center — creating experiences that are timely, relevant, and respectful of the customer. What if your data knew your customers better than your frontline employees — and used that insight to serve, not sell? Today we are he…
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171 - Who Can Succeed in a Data or AI Product Management Role?
50:04
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50:04Today, I’m responding to a listener's question about what it takes to succeed as a data or AI product manager, especially if you’re coming from roles like design/BI/data visualization, data science/engineering, or traditional software product management. This reader correctly observed that most of my content “seems more targeted at senior leadershi…
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Episode 32 - ChatGPT, Gemini, Claude and Perplexity DeepResearch Battle
58:56
58:56
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58:56In Episode 32 of Digital Nexus, we go from the bush to the boardroom. Kev the Yowie returns as we unpack the latest in AI trends, Google’s Gemini V3, OpenAI’s new business features, and Perplexity’s research mode. We dive into AI adoption in Australia, explore how Perplexity outperforms in real-world research comparison tests, and showcase our entr…
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DevRel deep dive: what it is, how to do it, how to measure it
2:06:49
2:06:49
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2:06:49Links - Codecrafters (Partner): https://tej.as/codecrafters - Tejas on X: https://x.com/tejaskumar_ - Mary Thengvall, The Business Value of Developer Relations: https://develocity.io/measuring-devrel-success-effective-metrics-for-impact/#:~:text=In%20a%20talk%20given%20at,5 - Matthew Revell, “What is Developer Relations?”: https://developerrelation…
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#687: Customer Experience Design using Generative AI, with Tara DeZao, Pega
22:34
22:34
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22:34What if you could test drive your entire customer experience — before even writing a line of code? Agility isn’t just about reacting fast — it’s about thinking ahead, designing deliberately, and testing before committing. In an age where customer expectations shift by the minute, businesses can’t afford to just “build and hope.” Today we are here a…
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Brand Building: We dive deep into self-empowerment, personal branding, and workplace advancement in a digital-first world.
31:42
31:42
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31:42Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Lorraine K. Lee. A LinkedIn Top Voice and author of Unforgettable Presence: Get Seen, Gain Influence, and Catapult Your Career. Hosted by Rushion McDonald, the conversation dives deep into the power of presence, personal branding, and …
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AI vs BPO: Foundever's transformative journey with Guillaume Laporte
58:53
58:53
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58:53In this episode, we talk to Guillaume Laporte, Chief AI Officer at Foundever - a $4 billion BPO giant with 150,000 employees worldwide. Guillaume explains the massive impact of generative AI on the BPO industry, why it’s the biggest threat and the biggest opportunity for contact centres today. From deciding whether to buy, build or partner on AI so…
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#686: Autonomous innovation using predictable AI agents with Peter van der Putten, Pega
30:06
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30:06What if your agentic AI could innovate autonomously—and still follow your business rules? Agility in the age of AI doesn't just mean speed. It means predictability, accountability, and the ability to innovate autonomously without businesses losing control of what is important, and what their customers value. Today we are here at PegaWorld 2025 at t…
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#685: Using AI in UX research, design, and testing with Jason Bowman, The Office of Experience
25:54
25:54
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25:54Agility requires finding ways to stay one step ahead of the competition, as well as in anticipating customers’ needs. So how does a brand maintain this speed and agility in the area of UX design, where it has often taken a considerable amount of time, effort, and testing to get to a better result? Today we’re going to talk about using AI strategica…
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Ep 31 | Claude, OpenAI and Perplexity strike back with huge announcements
56:27
56:27
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56:27🚀 Episode 31 Post-Google I/O Shockwave, Agentic AI Chaos & a $1M Hackathon? 🎙️ Hosted by Chris & Mark | Witty, high-energy, and absolutely packed with insights Still catching your breath from Google I/O? So is the entire AI industry. In this episode, the boys sift through the aftershocks—and unearth gold from the companies overshadowed by Google’s …
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Dev Agrawal: How to be notable, event sourcing, and SolidJS
1:46:11
1:46:11
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1:46:11Links - CodeCrafters (partner): https://tej.as/codecrafters - Dev on X: https://x.com/devagrawal09 - Xolvio: https://xolv.io/ - Tejas on X: https://x.com/tejaskumar_ Previous Episodes - Taylor Desseyn - YouTube: https://www.youtube.com/watch?v=6l6GpkHNlZw - Spotify: https://open.spotify.com/episode/1xN7YeNpkCf4qJ3kUkVVuh - Apple: https://podcasts.a…
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#684: The founder of Reebok and CEO of Syntilay talk about AI-generated product design
30:23
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30:23When consumers can get AI-generated designs completely customized to their needs, what does this mean for the future of brands and the customer experience? I have two guests on my show today: one is the founder of one of the world’s most iconic shoe brands, and the other is the co-creator of the first AI-designed commercial shoe. Today we’re going …
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Designing for generative AI: The UX evolution at Prudential with Alex Shin
44:51
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44:51Generative AI has changed everything - from how we build to how we design. In this episode, we’re joined by Alex Shin, Senior Product Designer at Prudential Financial, to talk about how UX is evolving in the age of LLMs. Alex shares his journey from studying Social Policy to UX and conversation design, including how he helped launch Prudential’s fi…
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#683: Navigating the effect of AI on marketing jobs and the job market with Sue Keith, Landrum Talent Solutions
23:28
23:28
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23:28My guest today has been keeping us up to date with the current state of hiring for marketers on a quarterly basis, which has taken us on quite a roller coaster ride. Today we’re going to look at how marketing and communication execs are responding to the latest developments in the world while still needing to get their work done. To take a look at …
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#682: Consequential AI and customer loyalty with Raj De Datta, CEO of Bloomreach
25:26
25:26
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25:26If brand loyalty is so critical, why does it feel like most companies are treating it like an afterthought by propping it up with outdated programs and hoping customers won’t notice? Agility requires a complete rethinking of how we approach customer loyalty — not as an afterthought at the end of the funnel, but as a core driver of long-term brand v…
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170 - Turning Data into Impactful AI Products at Experian: Lessons from North American Chief AI Officer Shri Santhnam (Promoted Episode)
42:33
42:33
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42:33Today, I'm chatting with Shri Santhanam, the EVP of Software Platforms and Chief AI Officer of Experian North America. Over the course of this promoted episode, you’re going to hear us talk about what it takes to build useful consumer and B2B AI products. Shri explains how Experian structures their AI product teams, the company’s approach prioriti…
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