Best Howtobeatravelagent Podcasts (2025)

1
AI-Powered Travel Marketing: Human-First Strategies That Convert with Bronwyn White 43:42

Play Pause

7d ago43:42

43:42

AI isn’t here to replace travel advisors, it’s here to support you. In this episode, Ros chats with travel researcher, futurist, and AI strategist Bronwyn White about how to use human-first AI tools to streamline your content, save time, and attract high-value clients. With over 30 years in the industry (Qantas, Google, Tourism Australia), Bronwyn …

1
Designing purposeful experiences beyond the bike ride with Claire Baines 41:16

1M ago41:16

41:16

In this episode of the Travel Agent Achievers Podcast, I’m thrilled to welcome Claire Baines, CEO of Hands Across the Water and an absolute powerhouse when it comes to creating experiences that truly matter. Claire isn’t your typical travel professional, but her journey from the world of corporate events to leading one of the most impactful experie…

1
Building legacy through leadership: Leading through crisis with Peter Baines of Hands Across the Water 53:41

1M ago53:41

53:41

In this deeply inspiring episode of the Travel Agent Achievers Podcast, Ros welcomes Peter Baines OAM, a remarkable leader whose journey from crisis zones to creating a life-changing legacy will leave you feeling motivated and hopeful. Peter shares his incredible story, starting as a forensic investigator responding to some of the world’s most deva…

1
Structure, Sustainability & Stronger Client Relationships with Sammi Jaeger 50:38

1M ago50:38

50:38

Burnout, boundaries, and building a business you love. In this episode of the Travel Agent Achievers Podcast, I’m joined by Sammi Jaeger. Life strategist, business consultant, and creator of the “Fuelled Up Life” framework. Sammi shares her journey from burnout to rebuilding a values-led life and business, and her insights are something every trave…

1
What I’d Focus on If I Were Starting My Travel Business Today 35:27

2M ago35:27

35:27

Are you feeling torn in all directions in your travel business? Wearing all the hats from sales and marketing to admin and client service? You’re not alone, and in this episode, Ros is diving into what she’d focus on first if she were starting her travel business all over again. From building solid sales foundations and understanding your ideal cli…

1
From Swim Mum to CEO: How I Juggle Business, Mentoring, and Life 27:30

2M ago27:30

27:30

Have you ever wondered how people juggle growing businesses, family life, and everything in between? In this special behind-the-scenes episode, Roslyn pulls back the curtain and shares a real, unfiltered look into a day in her life as a travel business owner, mentor, and busy mum. From 6 AM starts at the pool to client emergencies, project meetings…

1
It’s Not Just a Testimonial, It’s Trust: Why Feedback Fuels Growth 44:15

2M ago44:15

44:15

In this episode of the Travel Agent Achievers Podcast, Ros chats with returning guest and founder of Travel Agent Finder, Anna Shannon. Sharing the real power behind gathering client feedback and why we need to move beyond the word testimonial. Together, Ros and Anna explore why Travel Professionals often hesitate to ask for reviews, what social pr…

1
Confidence, Connection & Conversions: Why Listening is Key in Travel Sales 41:19

3M ago41:19

41:19

Sales can feel overwhelming for travel advisors, but it doesn’t have to be that way. Building a business involves sales of course! In this episode, Nicole O’Sullivan, a sales expert with 20+ years of experience (mostly in the travel industry), shares how to take the fear out of selling and build genuine client connections. Learn how to master the a…

1
Truth Bombs on Digital Marketing for Travel Advisors with Wendy Addinsall 46:03

8M ago46:03

46:03

In today’s competitive digital landscape, having a strong online presence is essential to attract and retain customers. This week on the Travel Agent Achievers Podcast, Ros is joined by Wendy Addinsall from RedGrape Social, a digital marketing expert who helps travel advisors master social media, email marketing, and more. Wendy brings her years of…

1
Why attending events is Important as a Travel Business Owner 28:04

9M ago28:04

28:04

Are Travel Business events on your calendar? I'm sure you have LOTS of travel events in your calendar.. And in this episode I share why I have made them an important part of my yearly planning sessions. Even though you may think attending a 2-3 day business conference or event.. It's time AWAY from the office and as a Travel Business Owner you may …

1
A Fresh Approach to Managing Cash Flow for Travel Agents 40:02

1+ y ago40:02

40:02

Managing your business finances is important for any entrepreneur. But it can also feel overwhelming if it’s not a natural skill. In the latest episode of the Travel Agent Achievers Podcast, Ros chats with Victoria Berry, who's an accountant and knows her stuff about making money work for your business. Together, they talk about how to handle your …

1
Your Brand Identity with Canva Certified Expert - Rebecca Flint 48:08

1+ y ago48:08

48:08

In this insightful episode, I have the pleasure of hosting Rebecca Flint, a distinguished Canva Certified Expert whose extensive background in design and branding offers invaluable insights for travel professionals seeking to establish a compelling visual brand identity for their businesses. Rebecca's journey is a testament to the power of discipli…

1
Lessons learnt - Burning the candle till it blows out 31:18

1+ y ago31:18

31:18

"You really can't plan, organise, be efficient, or effective when you are coming from a place of chaos." Recently traveling over the Christmas period I learnt a thing or two and I am the first to admit my own faults. (I too am no stranger to overwhelm, taking on too much, not saying NO often enough, valuing myself and not taking a break) I decided …

1
The Introvert-Extrovert Dynamic: Mastering Networking with Jaimie Abbott 38:28

1+ y ago38:28

38:28

In this episode I once again had the pleasure of hosting Jaimie Abbott. Many recognise her from her tenure with the Royal Australian Air Force and her role as a politician. Additionally, she's the founder of Paid to Speak. Throughout our conversation, Jaimie has an incredible passion for public speaking and networking she is incredibly skilled at. …

1
Becoming a 'Local Hero' when Marketing your Travel Business 43:46

2y ago43:46

43:46

In the insightful episode, Ros had the privilege of speaking with Hayley Osborne, the multi-talented marketer and business owner, who contributed valuable insights into the world of travel marketing. Hayley shared her extensive experience, ranging from working on some of the biggest brands like Jack Daniels and Southern Comfort to running her own f…

1
My opinion on coaches and mentors 33:36

2y ago33:36

33:36

In this thought-provoking episode, Ros shares her insights and personal experiences surrounding the importance of coaches and mentors, especially in the business world. Drawing from her own background, she reflects on her time working at McDonald's as a teenager in Australia and how the organisational structure and community there shaped her. She e…

1
Negotiation in your Travel Business. Necessary? YES 54:24

2y ago54:24

54:24

In this episode, Roslyn gets together with Glin Bayley from The Value Negotiator for a heart-to-heart discussion. They kicked off the talk highlighting the difference between arguing a point and reaching a deal. Glin makes it clear that negotiation isn't about sticking to your guns, but about finding a common ground and building shared value. Glin …

1
Business Lifecycle - What to prioritise and when with Owen Cope 43:09

2y ago43:09

43:09

Business Success. It can mean so many things to so many different people. In this episode, Roslyn Ranse of Travel Agent Achievers and her guest - Owen Cope, a business strategist and someone whom has been behind the scenes of many successful businesses helping the owners take the next steps discuss the business lifecycle. They share insights on ove…

1
Delighting Clients with Travefy - Time Saving, Systemising and showcasing YOUR expertise 46:44

2y ago46:44

46:44

'Acts of Service' is one of my love languages. Yet - this podcast episode isn't about that.. Stephanie Gries of Travefy and I, Ros, are talking about going above and beyond for travel clients in a way that isn't intrusive, is 'smart' in how we use our time and also delights clients whilst they prepare for and are traveling. This tool is one that ca…

1
Blurring the Lines between Tour Operators and Travel Advisors: Does it Matter in a Unified Travel Industry? 52:07

2y ago52:07

52:07

A conversation that I have had and I want to continue to have is what our roles are within the Travel industry, but also how we can all do better in our businesses and how we can work together to ensure we are strong. This episode with Brett Jardine, from CATO - the Council or Australian Tour Operators, opens the discussion about the roles we play,…

1
Adding 'Groups' & Creating a System for them Inside your Travel Business 35:04

2y ago35:04

35:04

Groups as part of your Travel Business Mix can be very rewarding. You can predict future sales and you can plan a lot of experiences far in advance, which helps with your pipeline. In this episode I share my own experience as well as the "SYSTEM" and stages behind our Group business success. There is NO one stop shop for every group, however the 5 …

1
How to gain more with just Ten Seconds of Courage 43:19

2+ y ago43:19

43:19

Nadine Champion is an inspiring speaker, martial arts teacher and author. She has dedicated over 35 years of her life to studying martial arts and discovering practical tools for strengthening the mind, developing resilience and building courage. Nadine and Ros discuss how to explore the power of positive affirmations through the “ I am” concept. T…

1
Planning for and Achieving YOUR Travel Business Goals for 2023 22:25

2+ y ago22:25

22:25

You've hit the ground running, I know. Clients are demanding your attention and time and I am hearing that as 'people pleasers' a number of Travel Advisors are starting to feel the effects of burnout and it's only February! Did you take time out over the festive period? Have you had a chance to look at your business and plan for what's ahead? In th…

1
You need these skills to sustain, build and grow your Travel Business. Discussing money with Mel Browne 36:10

2+ y ago36:10

36:10

Managing finances is a part of running a successful travel business. As a business owner, you should be able to track how much your business will make and the financial position you will be in by making the changes that work for your business. In this episode we are going to talk with Melissa Browne, a best-selling author, financial educator and se…

1
Checking in on Kristy's Travel Business 18months later (TravelMoore) 45:29

2+ y ago45:29

45:29

We spoke with Kristy in August 2021. Now - 18 months later, it's awesome to check in with Kristy and hear about the progress she has made. When we first chatted on Episode #46 https://www.travelagentachievers.com/episode46 where she shared what it was like starting her business only a few weeks before the world shut and the pandemic hit. To hear th…

1
A new way to be seen with YOUR Ideal Clients 45:12

2+ y ago45:12

45:12

Travel Agent Finder was created by Anna Shannon. A Travel Agent pre-covid. Anna and Ros discuss the idea and concept behind Travel Agent finder and how the need to build something that helped the industry through the pandemic became a passion project. Travel Agent Achievers Members rave about Travel Agent Finder and how it has drawn clients to them…

1
Growing your Business Using the Power Of Community And Social Media 54:10

2+ y ago54:10

54:10

Being a ‘mumpreneur’ doesn't have to mean choosing between being a business owner and mother. It can mean balancing the demands and stresses of running a business, as well as doing it all from home—being a parent, spouse, and caregiver and anything under the sun. With everything going on in our lives today, being a Mum and a business owner at the s…

1
Mastering Public Speaking - whether you are at an event or online 47:45

2+ y ago47:45

47:45

Now that we are coming back together in person in addition to all the 'online' work we have been doing, learning how to communicate effectively and with conviction is a skill we can always use. Public Speaking as Travel Professionals isn't something we can avoid if we want to grow our business too. In the travel industry, public speaking is one of …

1
The Impact "Learning & Implementing" can have on your Travel Business 43:01

2+ y ago43:01

43:01

Everyone has a different approach to learning, there is no denying its importance ― it makes you adhere to new and better work processes and systems. Some people like to learn and absorb, whilst others, learn and take action. Risking trying something new or different to move forward. Sometimes it works, other times it doesn’t. Learning and implemen…

1
Accountability: How can it help you improve your travel business. 22:34

2+ y ago22:34

22:34

Your travel business, just like any living thing, has its ups and downs throughout the day. It’s impossible in my opinion to be highly productive all the time. (Though I am sure you try to be) When it comes to success, I firmly believe that to achieve success, accountability is vital. Of course, there are some people that hold themselves accountabl…

1
What Traveling gives me from a "Business" perspective 29:39

2+ y ago29:39

29:39

Being a travel business owner is both exciting and challenging. Some days you feel full of energy, while other days it feels like the effort is draining you. Thus, traveling is a great way to take a break from your business and recharge your mind. I’ll admit I am a little bit obsessed with business and especially my travel business. Because I LOVE …

1
Travel Business Webinars: A Great Marketing Strategy to Engage with your Clients 41:21

3y ago41:21

41:21

In this new era of the COVID-19 pandemic, how do you navigate this new era? Everybody is busy, so how can you get your clients engaged? Over the last couple of years in particular, Travel Business owners have increasingly turned to online marketing tools to help them engage with their clients. Looking for a way to connect with their clients. Webina…

1
This made me MAD. And I don't normally get on the defensive like this 31:52

3y ago31:52

31:52

I'm a pretty relaxed kinda person. I don't normally get worked up over things and I NEVER explode or react in a way that would normally be considered an outburst. Let's just say I am cool under pressure (it's actually where I work best.) However, over the last few weeks I have had a few conversations with people where I knew there was undertones, y…

1
Handling new enquiries when they may not be your Ideal Clients 44:20

3y ago44:20

44:20

As a travel business owner/advisor/experience creator, our goal is always to create seamless and memorable travel experiences for our clients. However, what happens when we have a lead who seems like an unlikely prospect? Should we reject them? Or see the opportunity in every business interaction? Our guest, Maree Kirkpatrick is a sales trainer and…

1
The Power of Choice. How to use this in your travel business and life to grow. 1:10:49

3+ y ago1:10:49

1:10:49

“Mindset” - A word more recently thrown around - quite a lot. I’m not sure how it sits with me yet. Yes - we have control over our thoughts, though if we are to work on our mind and the thoughts we have, I also think that someone who specialises in this area should be consulted as it is a very powerful topic. I take this topic very seriously as men…

1
The 3 Step Process Behind Creating an Incredible Customer Experience for your Travel Clients 59:12

3+ y ago59:12

59:12

At the centre of a travel business is the service provided to clients. Nurturing relationships, building trust. One of the things I love about Travel Businesses is that the personal connections we have can create opportunities for others to fulfill their travel dreams. Helping people. Our guest for this episode is one of the Hospitality Industries …

1
Uncertain, cautiously optimistic or are you ready to go? 40:53

3+ y ago40:53

40:53

Which is you in your travel business at the moment? We've just received the best news this week here in Australia and I couldn't help but feel so excited and happy! Finally, after two years, we are reopening our shores to international visitors again! Whoo-hoo! A part of this brings a lot of joy but there's also a part of me that has a bit of anxie…

1
Travel Advisor, Agency Owner and Industry Advocate 32:21

3+ y ago32:21

32:21

Going out on your own as a travel business owner, just before the world shut down, was not something that could be predicted. Belle Goldie had worked in the industry for over 20years and had decided towards the end of 2019 that she wanted to make a change. To go out as a work from home Travel Agent. And what a change that was. From the hustle of an…

1
The Future of Networking, Community & Education for the Travel Industry with Richard Taylor from The Travel Community Hub 44:09

3+ y ago44:09

44:09

In the past two years, we all have been on hundreds of Zoom meetings and possibly other types of online conferences/training or networking events. Let's be honest, somehow, we have all grown accustomed to this situation but it’s also been exhausting. In fact, when face to face connection became impossible as the world closed and we all began workin…

1
2022 - Starting the New Year like we're starting a NEW Travel Business 41:01

3+ y ago41:01

41:01

A New year is always a great place to start with thinking fresh, getting yourself organised, cleaning your office, tidying up old emails, and a FRESH start. I absolutely think we all need that this year. 2021 was just another crazy year we all had to experience. If you felt like the end of last year was another kick in the guts, I understand. If yo…

1
Resilience, Perseverance, Focus and Grit. Planning for success in your Travel Business, with Adventurer & Entrepreneur James Castrission 38:51

3+ y ago38:51

38:51

In our (almost last) episode of 2021, I wanted to invite a friend, someone I admire and respect immensely and am also a HUGE fan of as a guest on the Travel Agent Achievers podcast. James Castrission is not only a father and CEO of My Adventure group, but he was also the first person to Kayak across the Tasman Sea from Australia to New Zealand and …

1
‘Shoulda, Woulda, Coulda’... Forming new habits so you don’t have to say this, with Meg Salter 54:48

3+ y ago54:48

54:48

Many travel professionals (mainly within Australia) that I know have been trained or have seen Meg Salter speaking at a travel industry event over the past 20 years or so. She has true passion for the industry and a HUGE heart wanting to help people achieve their dreams and goals. When COVID hit and almost all of us were in a state of shock, grief …

1
Merging of Two Passions to create a new business direction for this Travel Professional 34:56

3+ y ago34:56

34:56

Sometimes, when things are hard, a question that arises, is WHY…. Why have I chosen to do something. In this instance, a question I am hearing often right now is: “Why am I still here in travel?” “Why do I still remain on the roller coater of emotions as a pandemic surrounds me?” If you have asked yourself this or many other “Why” questions, you ar…

1
Clearing Overwhelm and Setting Healthy Boundaries as we welcome the New Future of Travel with Michelle Broadbent 56:42

3+ y ago56:42

56:42

If you've listened to our previous episode, I talked about the recent news we've been hearing all over the world about the world slowly opening up. I invited a special guest onto this episode as I wanted to dig a little deeper into the topic with an incredible woman who champions other women on their business journey. Michelle Broadbent. We both wa…

1
The World is Opening up. Get ready… 34:26

3+ y ago34:26

34:26

Recently, there has been lots of positive information and news about the world starting to open up. A lot of discussion around what we can and can’t do, how we will navigate the travel experience and seeing things from both sides of the industry - suppliers/operators/wholesalers and travel agents/advisors and professionals. Things are happening. Th…

1
What it's like from “The Other Side.” Working Together - Suppliers and Advisors with Lisa Pagotto of Crooked compass 1:05:36

4y ago1:05:36

1:05:36

As we all know, the entire Travel and Tourism industry is among those harmed the most by the COVID-19 pandemic. In previous episodes, we have highlighted voices of amazing travel professionals who in spite of COVID-19 have continued to move forward and achieve results for their travel business that they may not have had time, insight or the determi…

1
The 4 step plan to assess your clients, your value and execute it for your future bookings. 36:27

4y ago36:27

36:27

Do you realise or understand the level of service, the expertise or guidance you provide to your clients? I know it, you ARE the expert. So why is it that sometimes we question everything we do. We feel guilty when we can’t control a situation. Do you feel the pain physically or emotionally when a client gets upset? Sometimes we don’t or our client…

1
Taking time to Celebrate the WINS 32:59

4y ago32:59

32:59

Do you take the time to acknowledge your progress in your business? You get a new client - Whoo Hoo! 🎊 You double your commission from previous months - YAY! 🎉 You reconnected with customers, by sending a newsletter, email, personal note - Great job! 🥂 As travel business owners, or even small business owners, we often have our to do list and then j…

1
6 Reasons why Strategy & Planning is Essential for Travel Businesses too. 44:50

4y ago44:50

44:50

Overwhelm is real! When we don’t have direction, a plan or strategies in place, we can be led astray and feel like we have to do ‘all the things.’ Whilst coaching and mentoring Travel Professionals and other business industry professionals, I have seen over and over again, how we can be learning and listening, see or hear of a NEW thing we ‘should’…

1
4 Resources to SAVE TIME & SIMPLIFY your travel business 31:13

4y ago31:13

31:13

“I need more time” is a common remark I hear often from business owners and occasionally myself internally too. :-) Unfortunately time is one thing that we all have exactly the same amount of. I can’t give you more of it, but I can share some of the tools and resources we use in our travel business to help reduce stress and wasting precious seconds…