Best Inside InsurTech Podcasts (2025)

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Jack Miller, Co-founder & CEO: nettle: Reinventing risk engineering with AI (384) 28:04

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9h ago28:04

28:04

Introduction In this episode, Robin Merttens is joined by Jack Miller, CEO and Co-founder of nettle, to explore how generative AI is being applied to one of insurance’s most complex and resource-constrained challenges: risk engineering. Jack shares how his work at McKinsey, leading AI transformations for insurers, exposed him to the inefficiencies …

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Inside the Strategic Shift Coming to Insurance in 2026 with Callan Harrington 21:14

3d ago21:14

21:14

Host Callan Harrington breaks down why the insurance industry may be entering a new growth phase and shares a standout story from his Bold Penguin days that proves what’s possible when momentum shifts. With enterprise carrier spend up 27% and major players like Nationwide committing $1.5 billion to tech, all signs point to a market ready to get bac…

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Richard Gunn, President & CRO: hyperexponential: What it takes to scale insurtech across markets (383) 32:40

7d ago32:40

32:40

In this episode, Richard Gunn, President & CRO at hyperexponential, joins host Matthew Grant to share the inside story of hyperexponential's expansion journey from the UK to the US, and how the company is reshaping pricing and underwriting in the insurance sector. Richard reflects on seven years at hyperexponential, starting as the first non-engine…

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Tim Hardcastle, CEO & Co-founder: INSTANDA: What it really takes to change insurance from the inside out (382) 20:05

14d ago20:05

20:05

In this episode, Robin Merttens is joined by Tim Hardcastle, CEO and Co-founder of INSTANDA, to reflect on what it takes to turn a contrarian vision into a global insurtech platform and what the next decade of innovation might look like. Tim left a senior role at Hiscox to build a no-code platform for insurers at a time when most said it couldn’t b…

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Haris Khan & Arved Pohlabeln: Novee: Redesigning underwriting for the specialty market (381) 29:33

21d ago29:33

29:33

In this episode, Robin Merttens sits down with Haris Khan and Arved Pohlabeln, co-founders of Novee, to unpack what’s broken in specialty underwriting — and how AI is finally in a position to fix it. Having met as consultants at Deloitte, Haris and Arved kept encountering the same themes: overworked underwriters, inconsistent submissions, and trans…

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How Nick Golubitsky Uses AI and RevOps to Transform GTM 45:20

24d ago45:20

45:20

Callan Harrington sits down with Nick Golubitsky, VP of Revenue Operations at GreenSlate, for a deep dive into how AI is actually being used in go-to-market today. Nick brings over 8 years of revenue operations experience across multiple insurtech companies and shares real campaigns and tools he's implementing right now. This conversation cuts thro…

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Jonathan Rake, CEO, Risk Data Solutions: Swiss Re: The case for certainty and real-time insight in insurance (380) 40:25

28d ago40:25

40:25

In this episode, Matthew Grant sits down with Jonathan Rake, CEO of Risk Data Solutions at Swiss Re, to explore how a major reinsurer is building data and analytics as core capabilities beyond traditional risk‑transfer. Jonathan explains why the shift matters, how analytics are being embedded in real‑time workflows, and what insurers and corporates…

1
Why Ryan Hanley Says Every Insurance Leader Needs a Personal Brand 53:40

1M ago53:40

53:40

Host Callan Harrington sits down with Ryan Hanley, President of Linqura and one of the insurance industry's most recognized voices, to break down the content strategy that built his personal brand over 20 years. Ryan shares how he went from nearly being fired by his father-in-law to becoming a sought-after speaker and industry leader through consis…

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Navigating uncertainty in cat risk (379) 20:02

1M ago20:02

20:02

Catastrophe models have come a long way - but are decision-makers keeping up? In this panel from InsTech’s The future of catastrophe risk: where science meets reality, Alice Kaye (Inigo), Caroline McMullan (Verisk) and host Dickie Whitaker (Oasis LMF) confront the challenges of turning sophisticated risk models into clear, actionable decisions. Tog…

1
How Insurance is Transforming the Hospitality Industry with Andrew Bate from VelarisRe 41:45

1M ago41:45

41:45

Hosts James Benham⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ & ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Rob Galbraith⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ are joined by Andrew Bate from VelarisRe. Andrew shares his perspective on how insurance is evolving to better protect the modern hospitality industry. From emerging technologies to shifting guest expectations, Andrew offers insights on building trust, managing risk, and …

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Why Insurtech Companies Are Losing the Messaging Battle with Callan Harrington 20:53

1M ago20:53

20:53

Callan Harrington returns from ITC Vegas with a critical observation that every insurtech needs to hear. Despite increased capital flowing into the market and genuine excitement around new technology, decision makers are completely lost trying to figure out what these companies actually do. When everyone claims to be "the AI company for insurance,"…

1
How to leverage AI and third-party data in catastrophe modelling (378) 29:25

1M ago29:25

29:25

In this special episode of the podcast, originally hosted by Indico Data’s Unstructured Unlocked, Matthew Grant, CEO of InsTech, joins Tom Wilde and Michelle Gouveia to discuss how insurers are harnessing third-party data and AI to make more informed, efficient underwriting decisions. With over 25 years in catastrophe modelling and analytics, Matth…

1
Why Margeaux Giles Spent a Year Rebranding Her Startup 39:17

2M ago39:17

39:17

Callan Harrington sits down with Margeaux Giles, CEO of IRYS Insurtech, to break down their year-long rebranding process that transformed both their external presence and internal culture. Margeaux shares why rebranding felt necessary after 3 years of rapid startup growth and how the process became much deeper than choosing new colors and logos. Th…

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Innovation with Impact: Inside Britam Connect Inclusive Insurance Revolution 48:42

2M ago48:42

48:42

In this exclusive Financial Inclusion Week 2025 feature episode of the IBS Podcast, we sit down with Liza Maru-Chelimo, an actuary and Head of Innovation at Britam Connect, to explore how one of East Africa’s leading insurers is rewriting the rules of inclusion. From her journey as a young actuary with a love for problem-solving to leading Britam’s…

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What are we still missing in catastrophe modelling? (377) 15:11

2M ago15:11

15:11

What are we still missing in catastrophe modelling and how can we close the gap? As part of InsTech’s The Future of Catastrophe Risk: Where Science Meets Reality event, this expert panel explored the limitations of current catastrophe models and how the insurance industry can evolve its approach to risk. Hosted by Ludovico Nicotina (Inigo), with in…

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Driving Innovation at the Nation’s Largest Lawyers’ Malpractice Insurer ALPS with David Bell form ALPS 40:59

2M ago40:59

40:59

Host James Benham⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ is joined by David Bell from ALPS. David shares his expertise in driving innovation at the nation’s largest lawyers’ malpractice insurer. Discover how insurers in legal malpractice and P&C are rethinking risk, driving innovation, and shaping the next decade of change. This Episode is sponsored by ⁠⁠⁠⁠Terra, the Next …

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Alex Harris on Building Partnerships That Drive Revenue and Mutual Benefit 41:46

2M ago41:46

41:46

Callan Harrington sits down with Alex Harris, co-founder of Fiat Growth and Fiat Ventures, to unpack how great partnerships actually drive growth. Alex shares the story of bringing together two major players in insurance, Lemonade and Bestow, and transforming that collaboration into a revenue engine, not just a press release. He explains how journe…

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Julian Schoemig, CEO: Diesta: Why insurance still struggles to move money (376) 26:15

2M ago26:15

26:15

In this episode, Robin Merttens is joined by Julian Schoemig, CEO and Co-founder of Diesta, to explore why payments and settlements remain one of the insurance industry’s biggest unsolved problems, and what it will take to fix them. From his early days selling boxing machines to Munich pubs to underwriting aviation at Munich Re, Julian’s career has…

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Go-to-Market Benchmarks Every Insurance Leader Must Know with Callan Harrington 32:46

2M ago32:46

32:46

Callan Harrington breaks down the evolving go-to-market landscape for insurtech companies, sharing insights from his presentation at InsureTech New York's Education Day. As founder of Flashgrowth, Callan examines what's stayed the same from 2024 and what's rapidly changing in 2025 as AI transforms sales and marketing strategies. Callan covers criti…

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Hurricanes and climate change: are we ready for a Cat 6? (375) 20:55

2M ago20:55

20:55

What would happen if the next hurricane wasn’t just stronger but completely off the scale? Are we prepared for a Category 6 event, and would it even show up in our models? In this panel discussion from InsTech’s July evening event The future of catastrophe risk: where science meets reality, supported by Inigo, Ruth Petrie leads a conversation on ho…

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Inside the CIO Lens on Data, AI, and Industry Change with Steve Kappel from Safety National 45:51

2M ago45:51

45:51

Host ⁠James Benham⁠ is joined by Steve Kappel from Safety National. Steve takes us inside the CIO’s lens on data, AI, and industry change. Discover why innovation from within matters, how global strategy conversations shape technology leadership, and why educating the industry on AI and data has never been more important. James Benham: https://www.…

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Exploring Open Banking & Insurance | IBS Insurance Innovation Roundtable Panel 31:42

2M ago31:42

31:42

This bonus episode of the InsurTech Business Series Podcast takes you inside a special session from the IBS Insurance Innovation Roundtable. As Nigeria rolls out Open Banking (August 2025) and NAICOM introduces its InsurTech guideline (August 2025), the conversation around regulation, data, and customer-centric innovation has never been more import…

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How Chris Kessler Built Multi-Million Dollar Insurance Partnerships 45:14

2M ago45:14

45:14

Host Callan Harrington sits down with Chris Kessler, Chief Product and Platform Officer at Bold Penguin, for an in-depth look at enterprise solution selling. Chris brings a unique background in strategy consulting that has directly shaped how Bold Penguin consistently lands household names as enterprise clients in the insurance space. The conversat…

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Matthew Eagle, Head of Global Model Solutions and Advisory: Guy Carpenter: Modelling the future of reinsurance (374) 30:39

2M ago30:39

30:39

In this episode, Matthew Grant sits down with Matthew Eagle, Head of Global Model Solutions and Advisory at Guy Carpenter, to explore how one of the industry's most respected voices sees the future of modelling, capital management and advisory in reinsurance. With three decades of experience, Matthew reflects on what’s changed — and what hasn’t — i…

1
Redefining Insurtech in Africa: East African Context | 2022 IBS Conference 27:16

2M ago27:16

27:16

This was a Keynote Speech by Bente Krogmann CEO of mTek Services, an InsurTech in Kenya driving insurance technology Platform as a Service. This speech was given as part of the 2022 InsurTech Business Series Conference #IBSConference held on the 10th of December, 2025. Hello Damola & Folumy here! Send us a quick text, comment or feedback. We would …

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How Ido Deutsch is Using Paid Media to Acquire Insurance Agencies at Scale 49:31

2M ago49:31

49:31

Callan Harrington sits down with Ido Deutsch, VP of Growth at Agentero, to break down one of the most successful (and shocking) paid media strategies for acquiring insurance agencies. Ido shares how he built a predictable and affordable machine generating leads via Facebook. He breaks down the mindset that led him to bet on paid social, the experim…

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Richard Hartley, CEO: Cytora: Transforming risk in insurance: lessons from Cytora’s journey (373) 33:24

3M ago33:24

33:24

In this episode, Matthew is joined once again by Richard Hartley to reflect on a major milestone in Cytora’s journey: its acquisition by US-based Applied Systems. But as Richard makes clear, this isn’t the end of the road. It’s a platform for scale. Listeners will hear how Cytora evolved from tackling political risk to transforming how risk flows t…

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Leading with Purpose in Insurance: Culture, Tech, and the Future of Work with Matt Crum from Frank Winston Crum Insurance 28:46

3M ago28:46

28:46

Hosts James Benham⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ & ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Rob Galbraith⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ are joined by Matt Crum from Frank Winston Crum Insurance. Matt shares his expertise leading with purpose in insurance. Discover how leaders can tackle industry challenges, strengthen workplace culture, leverage technology like AI, and prepare for the future of work. This…

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How Amber Wuollet Repositioned an Insurance Product and Hit Sales Goals 2x Faster 50:17

3M ago50:17

50:17

Callan Harrington sits down with Amber Wuollet, Director of Product & Lifecycle Marketing at Cowbell, to explore how thoughtful marketing can change the trajectory of an insurance product. After years of lackluster performance, Amber’s team uncovered insights that helped a struggling policy hit its 12-month sales goal in just 6 months, without chan…

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Jonathan Spry, Co-founder & CEO: Envelop Risk: How portfolio thinking and data science are rewiring cyber reinsurance (372) 30:58

3M ago30:58

30:58

Jonathan Spry, CEO and co-founder of Envelop Risk, joins Robin Merttens for a deep dive into how data science, AI and portfolio-level modelling are transforming cyber reinsurance. As one of the earliest voices in the industry championing machine learning and systemic risk analysis, Jonathan shares what he's learned over nine years of building Envel…

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Christopher Quirk, VP & General Manager, MGA Markets: Insurity: The global push: Why US insurance tech is eyeing Europe (371) 23:46

3M ago23:46

23:46

What happens when a major US insurance tech player sets its sights on Europe? This week, Robin Merttens speaks with Chris Quirk, VP and General Manager at Insurity, to unpack the drivers behind the company’s international expansion and what it signals for the wider market. Chris brings a unique cross-market perspective, working with carriers, MGAs …

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Advancing Workers’ Comp Through AI Partnerships & Predictive Intelligence with Stan Smith 44:30

3M ago44:30

44:30

Hosts James Benham⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ & ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Rob Galbraith⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ are joined by Stan Smith from Gradient AI. Stan shares his expertise in advancing workers’ comp through AI partnerships and predictive intelligence. Discover how Gradient’s partnership with Terra gives adjusters earlier insight into high-risk claims, reduces costs, and im…

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Chris Eberly, Insurance Practice Lead: Datos Insights: From ratios to risk ops: what the next chapter means for insurers (370) 28:39

3M ago28:39

28:39

In this special edition of the InsTech podcast, Robin introduces listeners to new colleague Chris Eberly, Insurance Practice Lead at Datos Insights, following Datos’ recent acquisition of InsTech. Chris brings more than 30 years of carrier experience and a unique practitioner’s perspective on the forces shaping insurance today. Together they explor…

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Where is specialty insurance headed in 10 years? (369) 32:30

4M ago32:30

32:30

What will the specialty insurance market look like a decade from now? Will we still be talking about legacy systems and manual processes, or will the model itself have changed? In this panel discussion from InsTech’s Outpace. Outprice. Outperform event, Robin Merttens leads a conversation with four senior experts on the future of the market and the…

1
Partners’ Chat - What the future holds for InsTech and beyond (368) 25:36

4M ago25:36

25:36

In this milestone edition of Partners Chat, Robin and Matthew sit down for their first episode since InsTech's transition to new ownership. With nearly 11 years of leadership behind them, they reflect candidly on founding and growing the business, navigating a sales process and what lies ahead under Datos Insights. Listeners will get rare insights …

1
Bob Frady, CEO & Co-founder: PropertyLens: What startups get wrong about risk, data and dilution – and how to get it right (367) 49:55

4M ago49:55

49:55

If you want a masterclass in how to build a business, sell it well and stay hungry for the next idea, listen to Bob Frady. In this episode, Matthew Grant catches up with Bob, CEO and Co-founder of PropertyLens and former CEO and founder of Hazard Hub, to hear what he’s learned across three startups, why he’s building again post-exit and how he’s tu…

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Dani Katz, Co-founder & Director: Optalitix: Adapting underwriting systems for a softening market (366) 24:48

4M ago24:48

24:48

Insurers have had fair warning: the hard market is softening, and those still relying on legacy tech may soon feel the chill. So what does it take to stay competitive as conditions turn? In this episode, Robin Merttens is joined once again by Dani Katz, Co-founder and Director of Optalitix, for a sharp analysis of what’s changed since their last co…

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Closing the Chapter: From That Worked to The Insurance Growth Lab 12:52

4M ago12:52

12:52

Callan Harrington, Founder of Flashgrowth and host of That Worked, reflects on the journey of his podcast as he records its final episode before shifting to The Insurance Growth Lab. In this solo episode, he dives into the origins of the show, what it became, and why now is the right time to focus fully on the insurance space. With stories, founder…

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Matt Coleman, Chief Risk Officer: The Demex Group: Underwriting weather: reducing uncertainty with claims-driven models (365) 21:38

4M ago21:38

21:38

At its best, parametric insurance delivers clarity when volatility strikes. But scaling that promise takes more than models: it takes real claims data, market feedback and the ability to solve for both reinsurers’ confidence and cedents’ earnings risk. In this episode, Matthew Grant speaks with Matt Coleman, Chief Risk Officer at The Demex Group, a…

1
Garret Gray, President, Insurance Solutions: Cotality: Catastrophe models, claims tech and the power of platforms (364) 35:21

5M ago35:21

35:21

What does it take to rebuild after disaster as a business leader, a homeowner and a policyholder? Garret Gray has spent his career trying to improve how insurers and property owners respond to damage. As President of Insurance Solutions at Cotality (formerly CoreLogic) and founder of Next Gear Solutions, he’s been at the centre of building tools fo…

1
What’s blocking claims innovation? (363) 17:26

5M ago17:26

17:26

Why has claims innovation taken off in personal lines, but still lags behind in specialty? It’s a question that many in the market have asked and in this episode, a panel of senior experts set out to answer it. Hosted by Andrew Pedler, Vice President at Reserv, this special discussion brings together three experienced voices from across the claims …

1
Tim Quayle, CEO: OneAdvent: What makes an MGA succeed? (362) 25:14

5M ago25:14

25:14

What does it take to build an MGA that not only launches but lasts? Tim Quayle has spent the past decade answering that question, not in theory, but in practice. As CEO of OneAdvent, a London-based MGA incubator and service platform, he’s helped launch and scale more than 15 underwriting businesses and seen plenty more that didn’t make it. In this …

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Underwriting in 2025: digital platforms, broker models and insurer strategy explained (361) 13:39

5M ago13:39

13:39

Enhanced underwriting has become one of the most talked-about shifts in the London Market, but it’s also one of the least clearly defined. In this episode, we share a live panel discussion from our Enhanced Underwriting event, featuring: Colum D’Auria, Canopius Rob Jarvis, Tokio Marine Kiln Tessa Wardle, QBE The conversation begins with a basic que…

1
Connecting Policy, People, and Progress in the Insurance Industry with Dean Fadel from Ohio Insurance Institute 36:26

5M ago36:26

36:26

Hosts James Benham⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ & ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Rob Galbraith⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ are joined by Dean Fadel from Ohio Insurance Institute. Dean shares his expertise in connecting policy, people, and progress in the insurance industry. Discover why he believes insurance is in everything, everywhere, all the time, and how that perspective should influence…

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Guillaume Bonnissent, CEO: Quotech: AI hype vs reality in insurance - what really matters (360) 28:08

6M ago28:08

28:08

At its core, insurance underwriting is about judgment: making sense of messy information, pricing for uncertainty and doing it at speed. Technology and AI should make that easier, but is it really the answer to underwriting’s most persistent challenges? In this episode, Robin Merttens speaks to Guillaume Bonnissent, CEO and founder of Quotech, a pl…

1
Todd Rissel, CEO: e2Value: Understanding insurance to its core (359) 30:12

6M ago30:12

30:12

At its best, insurance is about clarity in uncertain times. Pricing that reflects reality. Promises that hold up when things go wrong. In this episode, I speak with Todd Rissel, CEO and co-founder of e2Value, an independent company that has spent the last 25 years helping insurers and homeowners understand the real cost of rebuilding property, and …

1
The Intuition Behind Generative AI with Frank Schmid from Gen Re 33:38

6M ago33:38

33:38

Hosts James Benham⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ & ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Rob Galbraith⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ are joined by Frank A. Schmid from Gen Re. Frank shares his expertise on the intuition behind generative AI. Discover how this emerging technology continues to reshape insurance decision-making, why narrative still matters, and what insurers can do to prepare for an AI-dr…

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EP5 · Intelligent Simplicity with John Higginson, Tech Advisor at Rival Insurance Technology 25:14

6M ago25:14

25:14

In this episode of Diary of an Insurtech, we sit down with John Higginson, tech leader and strategic advisor at Rival. John shares how his early love of science fiction led to a career in software, how he thinks about AI’s real-world impact, and why simplicity and focus are key to making innovation work in insurance. From product strategy to the fu…

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Broker and carrier insights: new market opportunities using data and digital technology (358) 19:53

6M ago19:53

19:53

Underwriting is undergoing a fundamental shift. As technology matures and data becomes more accessible, insurers and brokers are rethinking how they deploy capital, manage risk and respond to client needs in real time. In this special episode of the InsTech podcast, recorded live at our event “The growth of Enhanced Underwriting — the opportunity a…

1
Insurance Innovation RoundTable Communique 15:11

6M ago15:11

15:11

The IBS Insurance Innovation Roundtable has become a convening ground for leaders across Nigeria’s insurance ecosystem—insurers, InsurTechs, regulators, brokers, investors, and enablers—to engage in open, constructive dialogue on the future of insurance. The Roundtable emerged from the need to bridge the persistent disconnect between traditional in…