Welcome to The Insurindex Podcast: Exploring the power of branding in specialty (re)insurance. In today’s competitive specialty (re)insurance market, the role of branding has never been more pivotal. That’s why we’re thrilled to introduce The Insurindex Podcast, a series dedicated to uncovering how branding is shaping the future of our industry. Whether you're a C-suite leader, marketing strategist, or industry practitioner, this series is your go-to resource for insights on how brand identi ...
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Insurindex Podcasts

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BIBA 25: Partnering to Deliver Value on Claims
58:08
58:08
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58:08In this episode of The Insurindex Podcast, our host, Ben Bolton, sits down with Andrew Gibbons (‘the lad from Bolton’), Managing Director of Mason Owen Financial Services, ahead of the BIBA 2025 Conference where Andrew is chairing a discussion at the conference about partnering to deliver successful claims outcomes. Within the framework of the five…
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In this episode of The Insurindex Podcast, our host, Ben Bolton, sits down with Jon Lombardo, former Head of LinkedIn’s B2B Institute and the co-founder of Evidenza, to delve into Lombardo’s journey from Hartford, Connecticut, the ‘home of Insurance’, to his current work in synthetic research. From the 95-5 rule to distinctive assets and synthetic …
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The Winning Formula: How IQUW achieved the 2025 Gracechurch Underwriting Service Quality Marque
32:20
32:20
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32:20In this episode of The Insurindex Podcast, our host, David Melvin, sits down with David Morris, Director of Underwriting at IQUW, to delve into how IQUW achieved the 2025 Gracechurch Underwriting Service Quality Marque. During the insightful discussion, Morris highlighted the company's innovative and technological approaches, while ensuring that th…
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How has brand been instrumental in the creation of a med-mal MGA?
27:38
27:38
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27:38In this episode of The Insurindex Podcast, our host, David Melvin, sits down with David Casement and Tom Reynolds to explore how branding has played a key role in the development of a med-mal MGA. This episode inquires into the MDU brand, how they effectively established trust, its brand evolution, and how it became recognised as a key player withi…
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In this episode of The Insurindex Podcast, our host, David Melvin, sits down with Mark Wheeler and Rosemary Jones to explore how branding has influenced Mosaic's emergence as a challenger in the (re)insurance market. The podcast delves into Mosaic's distinct brand identity, emphasising the integration of claims and underwriting to build transparenc…
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What does Brand mean and why does it matter in the London specialty market?
41:31
41:31
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41:31In our debut episode, our host Insurindex Managing Director David Melvin, dives into the London specialty market with Ben Bolton, Managing Director of Gracechurch, and Julian Steedman, Chairman and Managing Director of the Brandex Group. They explore the essence of brand in this unique market and unpack why it plays such a critical role in shaping …
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