At my company, Frantz Building Services, we have a monthly leadership meeting that includes all department heads and regional managers. Part of this meeting includes a performance snapshot report of the company. I discuss the contents of this report in this episode.By Jordan Tong

If you are a small janitorial company, but want to grow, what is the best way to get there? Without question, larger accounts help move the needle. However, if you are a small cleaning company, landing larger accounts can be a challenge. In this episode, I offer few tips to increase your chances of success. **Come join our tribe of commercial janit…

In order to properly train a dispersed workforce, you need consistency, good training content, accountability, and a means to distribute the training content. Here is an interview w/ CTU director Ben Hoak, examining how CTU is a solution to those needs. http://elitebsc.com http://cleantrainu.comBy Jordan Tong

In this episode, we cover the type of janitorial marketing that has a proven track record of working. http://elitebsc.comBy Jordan Tong

Marketing in the commercial janitorial space isn't quite like marketing in other industries. As a result, some of the more popular approaches to marketing might not work in our industry. In this episode, we take a look at a few that don't work particularly well for the cleaning industry.By Jordan Tong

What is the one quality that is necessary for a leader, especially a leader in the janitorial industry? In this episode, that question will be answered drawing from the insights of Jim Collins, Patrick Lencioni, and Jesus. http://elitebsc.comBy Jordan Tong

How should you compensate key leaders in your janitorial company? Is there a way to do this that is fair yet generous, good for the leader but also good for the company? For more resources: http://elitebsc.comBy Jordan Tong

This episode is part 5 of a 5-part series on the five most important questions you can ask about your organization. In a book written by Peter Drucker, along with co-authors such as Jim Collins, Drucker walks us through key questions we must ask about our companies. The fifth question is: What is our plan? In this episode, we will unpack that quest…

This episode is part 4 of a 5-part series on the five most important questions you can ask about your organization. In a book written by Peter Drucker, along with co-authors such as Jim Collins, Drucker walks us through key questions we must ask about our companies. The fourth question is: What are our results? In this episode, we will unpack that …

This episode is part 3 of a 5-part series on the five most important questions you can ask about your organization. In a book written by Peter Drucker, along with co-authors such as Jim Collins, Drucker walks us through key questions we must ask about our companies. The third question is: What does our customer value? In this episode, we will unpac…

This episode is part 2 of a 5-part series on the five most important questions you can ask about your organization. In a book written by Peter Drucker, along with co-authors such as Jim Collins, Drucker walks us through key questions we must ask about our companies. The seconds question is: Who is our customer? In this episode, we will unpack that …

This episode is part 1 of a 5-part series on the five most important questions you can ask about your organization. In a book written by Peter Drucker, along with co-authors such as Jim Collins, Drucker walks us through key questions we must ask about our companies. The first questions is: What is our mission? In this episode, we will unpack that q…

There is a ton of tech to help you gain muscle, lose weigh and get fit. But does any of it matter? Shervin Shares has tried them all. Check out Shervin's channel Watch the episode Special Guest: Shervin Shares.By Tyler Stalman

Here are 7 best practices to help you achieve the vision of your janitorial company you hope for. Mission/vision/values 3-5 year strategic plans Annual strategic goals/objectives KPIs Right people/right seats Regular meeting cadence ScoreboardBy Jordan Tong

Do you need to keep giving raises to cleaners to get them to stay? What about when the customer has not given a price increase?By Jordan Tong

While growing your business can be tough, not growing can have much greater consequences. If you aren't growing, you are likely dying.By Jordan Tong

Partnership meetings are a MUST for maintaining long-term relationships with clients. The janitorial company is often not thought of until there is a problem with the cleaning. Partnership meetings can help reshape that negative habit.By Jordan Tong

We got to tour Apple's top secret audio & video labs, this what Brian Tong and I saw Watch Brian's video https://www.youtube.com/watch?v=Riv1IAEBk9M Watch the episode Sponsored By: Herman MillerBy Tyler Stalman

In this episode, Tyler and Jordan Drake celebrate the 10th annual Gear of the Year, covering 2024’s top tech, including audio devices, JPEG XL’s impact on photography, and the best photo and video cameras. They dive into gaming, AI’s role in single-player experiences, health optimization, and evolving camera technology. The discussion wraps with pr…

Bidding and estimating can feel daunting for newcomers in the janitorial industry. However, it doesn't have to stay that way. Here are a few things I've learned in my nearly 20 years of bidding and estimating.By Jordan Tong

Is there ever a time to turn down a cleaning account because it is too small? Is there ever a time to terminate a contract with a customer because they are too small?By Jordan Tong

There was once a time when nearly all schools, both public and private, handled all their cleaning needs with an in-house janitorial staff. However, that has been changing in the last 10 years. In this episode, we discuss how to go about pursuing educational facilities.By Jordan Tong

If you want to grow your cleaning company into a new geographic market, how should you go about making that happen. In this episode, we explore three possible options.By Jordan Tong

Final Cut Final took it up a notch and Thomas Grove Carter created the release trailer for Apple. Watch the video Special Guest: Thomas Grove Carter. Sponsored By: Riverside: Record your first video and use TYLER20 for 20% off an individual plan Promo Code: TYLER20By Tyler Stalman

How do you compensate janitorial managers to push them toward high performance? Here are a few lessons we learned. website: www.elitebsc.comBy Jordan Tong

Family businesses abound in the janitorial industry. In fact, I'm not quite sure I've seen an industry filled with so many family businesses. Speaking from experience, family business can be the source of tremendous blessing and joy. But if not carefully managed, can be a source of dissension and frustration. In this podcast, I look at 4 principles…

It is easy to get lured into thinking new sales is the best way to get more profit in your cleaning business. There is no doubt that new sales are important. However, existing customers are often an untapped resources for growing your business. Website: www.elitebsc.comBy Jordan Tong

Here are 5 leadership lessons from the life of Winston Churchill, as highlighted at the end of Paul Johnson's book Churchill. The lessons are applicable to the life of any leader.By Jordan Tong

When we think about measuring performance in our cleaning companies, we often look at lagging indicators. How did we do in the past? However, we need some indicators - activities we measure - that will help predict how we will do in the future.By Jordan Tong

The reason people buy products and services is somewhat of a mystery. Sure, there are the obvious reasons that make someone choose one thing over another. But why do they choose the way they do? When you sell janitorial services, what exactly are the buyers looking for to help them make a decision? Is it only price?…

If you want to build a company that has a thriving culture and team members who are bought in, you must have right beliefs about EVERY member of your team. elitebsc.comBy Jordan Tong

Some people in the cleaning industry are paying commission on jobs that they shouldn't be paying commission on. On the flip side, some companies aren't rewarding the right kinds of sales enough. How can you avoid these traps and develop the right comp plan for your sales person?By Jordan Tong

For more resources, check out: elitebsc.comBy Jordan Tong

Here are 5 reasons why your janitorial company is not growing like you want....5 reasons you are selling more of the kinds of jobs that make you successful in the long run. elitebsc.comBy Jordan Tong

As a janitorial company grows, the org chart changes. But what should that evolution look like? Is there an end game? elitebsc.comBy Jordan Tong

In this episode, you will learn how customer satisfaction, employee satisfaction, and profitability are all related. elitebsc.comBy Jordan Tong

The rest of the world is getting to test Apple Vision and we talk with Gregory Wieber about what it can do for photographers, filmmakers and developers. Watch the videoBy Tyler Stalman

Coaching a team and leading a business have numerous parallels with one another. In this episode, we look at 6 such parallels in hopes of helping cleaning industry leaders lead well.By Jordan Tong

Janitorial service agreements are an important piece of every customer relationship. They protect your company, guard the relationship, and lower your company's risk profile. This episode outlines a few of the things you need to include in your service agreements. For more resources, check out elitebsc.com…

Final Cut Camera, new cameras from Lumix and how far are cameras from peaking? Watch the video Special Guests: Chris Niccolls and Jordan Drake.By Tyler Stalman

Everyone will eventually sell or pass on their business. How can you minimize risk and maximize value to make yourself ready when the day comes? For more resources, check out http://elitebsc.comBy Jordan Tong

Photographers & camera app developers breakdown the Apple Intelligence announcement With guests Sebastian de With and Ben Sandofsky, developers of the apps Halide and Kino https://www.lux.camera Watch the video Special Guest: Sebastiaan de With.By Tyler Stalman

The managers and leaders you hire will make or break your cleaning company. In this episode, you will hear a talk delivered at a recent workshop on hiring field managers and key leaders. For more resources, check out http://elitebsc.comBy Jordan Tong

Getting an additional 1%, 2%, or ever 3% on your bottom line can be a huge deal. While often overlooked, supply expense is one way to get some of those savings.By Jordan Tong

Getting an accurate estimate of work hours is the primary way to ensure your bids are competitive and profitable. But how can you ensure that estimating correctly? Is there an easier, more accurate way?By Jordan Tong

Mark and Stephen Patton have built an exceptional company in an area of the country overlooked by most. This interview gives you a peek behind the curtain of what they have built. For more resources check out: http://elitebsc.comBy Jordan Tong

To boost profits, we often think about cutting costs. But sometimes, the best revenue comes from increasing revenue at existing accounts. http://elitebsc.comBy Jordan Tong

Sometimes, in the whirlwind of day-to-day business in the cleaning industry, we can lose sight of why we do what we do. Is the grind worth it? Is there a bigger picture to be seen for the business owner? http://elitebsc.comBy Jordan Tong

Every cleaning business wants to grow their company. Some want to get from $500k to $1M annually. Others want to make the leap from $2M to $5M. But if you find yourself stuck, unable to grow, consider if one of these reasons is keeping you from growing.By Jordan Tong

Danny Frayre has been a member of the Elite BSC group for a few years and quickly became a friend. In this podcast interview, you will get a behind-the-scenes peek at a young man who will do great things in the commercial industry. For more resources, check out: http://elitebsc.comBy Jordan Tong