Larry and Kerry talk about parenting issues during Covid-19 isolation period
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Interesting interviews with innkeepers and lodging experts, aimed to improve the challenging life of the independent innkeeper and lodging professional.
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The Eddie Jones Coaching Podcast gives you an insight into elite-level coaching as England head coach Eddie Jones and RFU director of performance Conor O'Shea discuss their methods and techniques from half-time team talks, to how to motivate a squad after a defeat, as well as recounting some of their favourite stories from rugby. Hosted on Acast. See acast.com/privacy for more information.
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Welcome to the "Speaking of Wealth" podcast showcasing profit strategies for speakers, publishers, authors, consultants, and info-marketers. Learn valuable skills to make your business more successful, more passive, more automated, and more scalable. Your host, Jason Hartman interviews top-tier guests, bestselling authors and experts including; Dan Poynter (The Self-Publishing Manual), Harvey Mackay (Swim With The Sharks & Get Your Foot in the Door), Dan Millman (Way of the Peaceful Warrior) ...
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080: Achieving Work-Life Balance with Rebecca Gallagher, Founder of hozperity
34:29
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34:29For many innkeepers, work-life balance can feel out of reach. Long hours, endless to-do lists, and the pressure of wearing all the hats takes a toll on both business performance and personal wellbeing. That’s why simplifying operations isn’t just good business – it’s essential to building a more fulfilling life. In this episode, Rebecca Gallagher, …
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079: Local Love: Travelers are Shifting Toward Unique, Family-Owned Stays
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37:01The quiet luxury trend that took off in 2024, where travelers sought more meaningful and authentic experiences, is shifting in 2025. This year, guests are choosing family-owned lodging for the warmth, connection, and comfort it offers. Family-owned, independent properties are in a perfect position to meet this demand by creating stays that feel lik…
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078: Increase Margins Through Direct Bookings
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42:39
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42:39For independent lodging operators, direct bookings are the ultimate goal. Yet, many struggle with optimizing their online presence to achieve this. Tarun Goyal, Founder & CEO of Simplotel, discusses how their Software-as-a-Service (SaaS) solutions are helping over 3,000 hotels worldwide improve their booking processes and maximize direct reservatio…
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077: What to Do (and Not Do) Marketing-Wise When Selling a Property
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41:19Many owners dream of selling their properties for maximum value down the line. While operational efficiency is key, one critical aspect is often overlooked -- marketing. Chris Kelly, a seasoned consultant at White Stone Brokers, shares invaluable insights on why regularly auditing and optimizing marketing strategies is essential. Not only can this …
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076: Louisville Awaits: A Sneak Peek at the 2025 ALP Conference with Sarah Gazi, CEO
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28:23What do the Kentucky Derby, hand-crafted bourbon, southern charm, a vibrant culture of arts, cuisine, and independent lodging all have in common? Louisville, Kentucky -- the host city of the 2025 ALP Conference & Marketplace taking place March 24–27. Sarah Gazi, ALP CEO, provides a preview of what to expect at this year’s conference, which will hos…
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075: Peeling Back the Layers for Better Marketing Decisions
42:49
42:49
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42:49Centralized online marketing tools are increasingly essential for independent lodging professionals, allowing innkeepers to focus more on their daily operations. Data Bing consolidates all marketing efforts and provides robust insights to make better decisions that drive more bookings. Matt Cooke, CEO of Data Bing, shares how this solution can opti…
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074: Protecting Transactions: Essential Payment and Cybersecurity Practices for Credit Card Processing
43:56
43:56
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43:56Data breaches and cyberattacks are growing challenges for the independent lodging sector, highlighting the need for property owners to safeguard their data. The right payment processing solutions can help innkeepers save money, streamline operations, and protect sensitive information. Wynn Salisch, Founder of Casablanca Payments, shares insights on…
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073: Coming to Iowa: MWInns 2024 Conference & Trade Show Preview with Kerri Thiel and Randy Bangs
34:59
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34:59As the newly rebranded Midwest Association of Independent Inns (MWInns) continues to expand in the region and provide marketing value for its members, the organization is about to kick off its annual conference. Taking place December 3rd to 5th in Cedar Falls, Iowa, the Midwest Association of Independent Inns Conference & Trade Show will gather ind…
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072: Perseverance in Action: From Navigating Cease-and-Desist Orders to Successful Urban Property
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32:35In 2004, when Julie McAferty and her husband Blayne purchased a 1920s-era home in Seattle, WA they did not anticipate the obstacles that they would encounter. From facing cease-and-desist orders to navigating changes in local laws, their perseverance and advocacy for the lodging industry were key to their triumphs. Overcoming these obstacles early …
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071: Simplify, Connect, Grow: One B&B Owner’s Secret to Success
38:09
38:09
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38:09The challenges of independent lodging professionals can be overwhelming. Sometimes innkeepers need to be reminded to simplify their approach and connect more effectively with guests in order to grow. Jan Smith, owner of Maple Cove Bed & Breakfast and the August House, shares how she has transformed her business by improving the experience of her gu…
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070: Protect Your Lodging Business - Insurance Essentials
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44:59In today’s uncertain world, the need for lodging insurance has become more critical for property owners. Though, lodging insurance is not always black and white. There are many often-unknown liabilities to consider. Thankfully, Mitch Pies of the Mitchell J. Pies Insurance Agency, which is part of Leavitt Recreation & Hospitality, can provide the ri…
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069: Top Strategies to Boost Your Property's Value
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49:34Whether you just bought a property or are looking to sell one, innkeepers should always focus on enhancing the value of their properties. Enhancing value is a critical component of any business strategy for independent lodging owners – and it is a continual process, as highlighted by Marilyn Bushnell and Chuck Anderson of Marilyn Bushnell & Associa…
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068: Richard Aday, CEO of ThinkReservations
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46:20ThinkReservations, led by CEO Richard Aday, acquired Acorn Marketing in April 2024, and proceeded to launch its latest major offering, ThinkWeb, soon thereafter. Making a major acquisition and launching a new product around the same time required strong leadership to help ensure its success. Richard discusses the Acorn acquisition, ThinkWeb launch,…
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067: State/Regional Spotlight: Midwest Association of Independent Inns
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44:28For state independent lodging associations to thrive, there’s a need to be nimble and continually provide value to their members. The Wisconsin Bed & Breakfast Association recently rebranded itself as the Midwest Association of Independent Inns (MWInns) to expand its market to 13 Midwest states. MWInns also focuses more on marketing the region and …
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507: Unlocking Business Succession: The Power of ESOPs with Keith Butcher
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24:48In an interview with Jason Hartman, Keith Butcher, founder of Butcher Joseph, discusses business succession and Employee Stock Ownership Plans (ESOPs). With many business owners approaching retirement, ESOPs offer a tax-efficient way to transition ownership to employees. This model enhances employee retention and loyalty, providing long-term retire…
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066: From Anthropology to High-Quality American Made Bedding and Linens
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33:28Providing high-quality bedding and linens is a critical part of elevating the guest experience to ensure a dream-worthy stay. With a storied history in U.S.-based manufacturing since 1889, American Blossom Linens, a brand of bedding made by Thomaston Mills, is a pioneer in providing American-made bedding and linens for independent lodging. We are v…
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065: Designing Your Property to Maximize the Guest Experience with James Kuester of Küster Design
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40:24Often overlooked, having a professionally designed interior can make your property truly stand out, reflect your brand and maximize the guest experience. Starting out as a designer of home furnishings, James Kuester of Küster Design, transitioned his business to focus on interior design for the independent lodging sector. His firm’s focus is on int…
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064: Elevate the Coffee Experience for Your Guests with Small Batch Roasting
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35:04When it comes to elevating the guest experience, serving high-quality coffee can really make a difference. When Ann Brownell and Jeff Raybourn purchased the Cozy Cup Coffee Company in 2023, they had a vision of expanding their small batch roasted coffee beyond the walls of their coffee shop and into the innkeeping arena. They now have a customized …
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063: Money and Water-Saving Shower Heads from an Aerospace Engineer Turned Solopreneur
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33:19A number of years ago, aerospace engineer Craig Steele’s frustration over a malfunctioning hotel shower head led him on a journey to design a better version of a device typically taken for granted. This quest led Craig to bootstrap Samson Shower Systems, which offers high pressure, water-saving shower heads that are made from quality, aerospace-gra…
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062: 2024 ALP Conference & Marketplace Preview
42:46
42:46
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42:46From hosting expanded educational events, enhancing partnerships, advancing regional efforts to increasing membership and launching a new website, it’s been a busy first year for Sarah Gazi in her role as the CEO of the Association of Lodging Professionals (ALP). The must-attend 2024 ALP Conference & Marketplace is also around the corner on March 2…
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061: Increasing Room Revenue Through Artificial Intelligence with Patty Sung and Chris McPherson of TakeUp
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49:13Artificial Intelligence (AI) has officially made its way into the hospitality industry with TakeUp, a recent start-up that offers a dynamic pricing platform which leverages the power of AI and machine learning to optimize room rates and increase revenue. Patty Sung, Founder and CEO at TakeUp; and Chris McPherson, Founder & CTO at TakeUp, tell us ab…
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506: Navigating the Storm: A CEO's Tale of Business Triumph in Turbulent Times
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20:45Jason interviews Johnny Serpilla, former President of Camping World, about his book, "Life is Hard, but I'll be Okay", and his experiences in leadership and business. Johnny emphasizes the importance of approaching life with one heart and mind, the role of gratitude in leadership, and the impact of personal problems on work. Johnny also discusses t…
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060: Maximizing Bookings Through Google Business Profile
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45:29Google Business Profile helps lodging professionals manage their business information across Google products like Search and Maps. In addition to ensuring that potential guests can find information about their property and eventually book, lodging owners can use their account to review traffic metrics, gather customer insights, as well as view and …
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059: Increasing Revenue Through Wedding Offerings
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32:40Independent lodging properties are ideal destinations for weddings and those that offer wedding services, regardless of size and complexity, can attest that they are an excellent source of revenue. There is a range of options for a property to consider when deciding to offer on-site wedding services. Lela Pohlmann is a Wedding Coordinator for Herma…
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058: State/Regional Association Spotlight: Michigan Bed and Breakfast Association (MBBA)
33:23
33:23
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33:23State and regional independent lodging associations play a vital role in promoting properties in their areas, as well as ensuring quality lodging standards and providing educational opportunities for members. As former innkeepers who had successes in owning two properties, Donna and Byron Cain became Co-Executive Directors at the Michigan Bed and B…
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057: Creating Unique On-Property Experiences
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35:03During the COVID-19 pandemic, lodging professionals often needed to find creative ways to incent guests to stay at their properties. Some owners and managers did so by developing new on-property experiences for their guests which they had never offered in the past. Doug Bagnasco and Jim DeBlasi, the co-owners of the Devonfield Inn, were among that …
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056: How We Doubled Bookings and Our Property’s Value in Five Years
45:10
45:10
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45:10Marty and Carmel Etzel bought the Flag House Inn in Annapolis, Maryland, in 2017, with no prior experience or even informal knowledge of running a lodging business. In less than five years, they were able to more than double their bookings and sell the property for twice the amount they paid for it. Marty discusses their journey, how they were able…
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055: Why Professional Lodging Photography Matters
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28:35Nothing quite entices guests to book better than high-end, professional photos of your property. Rather than relying on your mobile device for taking amateur photos, there can be a significant return to your investment if you hire a professional. Tom Krueger is a professional commercial photographer who is focused on the independent lodging niche, …
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505: Protecting Your Online Reputation: Expert Insights from Matt Earle | Reputation.ca
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27:38In this interview, Matt Earle from Reputation.ca discusses the problem of online reputation damage and how it can affect individuals and businesses. When negative or false information appears in Google search results, it can harm a person's reputation. Reputation.ca focuses on deleting harmful content whenever possible, but it's challenging when de…
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How to talk with kids exposed to media of real world violence & brutality
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6:40The deadly beating of Tyre Nichols by Memphis police officers is one of many horrific events that young people have been exposed to on TV and on the internet. To find out how to speak with children about such events, ConnectSafely CEO Larry Magid spoke with Dr. Mitchell Prinstein, chief science officer of the American Psychological Association.…
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054: The Future of ALP with Sarah Gazi, New CEO
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44:09The Association of Lodging Professionals (ALP) has undergone some significant changes recently, including bringing on Sarah Gazi as its new CEO, taking over for the former Interim CEO, E. Scot Fuller-Beatty. Sarah has been in association management for more than 20 years and she envisions shaping a new direction for ALP through listening to its mem…
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053: The Unforeseen Impact of Google Travel on Bookings
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37:32Unbeknownst to many independent lodging professionals, Google Travel is playing a significant role in impacting booking by diverting potential guests from the Google Search into its online travel marketplace. Lisa Kolb, Owner and Co-Founder of Acorn Marketing, discusses everything property owners need to be aware of about Google Travel for maximizi…
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052: Redesigning Your Property and Rejuvenating Your Lodging Career
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41:02Often the most significant business challenges can lead to true transformation. This was the case for Rita Sleys, owner and operator of the Rosemont Inn Bed & Breakfast, who found her business at a crossroads. In 2019, she sought out help from Randy Bangs, owner of Get Heads in Beds, which led to a renovation of her property, an update to the prope…
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051: How Travel Influencers can Increase Bookings for your Property with Travel Blogger Valerie Stimac
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47:17Working with a travel influencer may seem like something only larger hotel brands can afford. In reality, independent lodging properties can also leverage travel influencers to increase visibility for their area and bookings for their property. Valerie Stimac, a travel blogger and founder of Valerie & Valise, works with a variety of clients and off…
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050: Enhancing Direct and Online Bookings with Ben Ollic, Sr. Digital Marketing Specialist, and Kyle Collins, Sales Representative of Q4Launch
44:56
44:56
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44:56Enhancing direct and online bookings is paramount for any hospitality provider. Success often comes down to taking advantage of modern, digital marketing strategies. For nearly 14 years, Q4Launch has helped property owners leverage multiple channels for driving additional revenue. Service offerings include marketing strategy development, web design…
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504: How to Self-Publish Your Book! Chandler Bolt, Self-Publishing School
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20:36A book is the new business card and a great way to grow your business! Chandler Bolt is an investor, advisor, the CEO of Self-Publishing School & SelfPublishing.com, and the author of 6 bestselling books including his most recent book titled “Published.” Self-Publishing School is an INC 5000 company the last 3 years in a row as one of the 5,000 fas…
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049: Accommodating Vegan Guests with Michele Salisbury, Owner & Chef of Salisbury House at Bethany Beach
24:45
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24:45It is estimated that there are more than 10 million vegans in the United States. For Michele Salisbury, Owner & Chef of Salisbury House at Bethany Beach, this presents an opportunity for differentiation – as her property offers three-course gourmet vegan breakfasts for guests. Michele discusses her new vegan-only bed and breakfast, and how other lo…
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Snapchat launches Family Center: Interview with Nona Farahnik Yadegar
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7:04ConnectSafely's Larry Magid speaks with Snapchat’s director of Platform Policy and Social Impact Nona Farahnik Yadegar.By ConnectSafely
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503: Todd Duncan & High Trust Selling: The Holy Grail of Sales Influence
42:27
42:27
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42:27It takes a lifetime to build trust, and a minute to lose it. Jason Hartman welcomes Todd Duncan, author, speaker and the world’s leading authority on trust! People thrive on trust and the bigger the financial decision, the more trust is necessary. How can you create that? Todd also reminds us that nobody gets a paycheck for being busy! Managing you…
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048: Why the Guest Experience is Always Paramount, with Steve Short, Founder and CEO of the Frictionless Guest App
48:49
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48:49In a very unusual twist in the Frictionless Innkeeper podcast series, this special episode flips things around where the spotlight is being shown on Steve Short, Founder and CEO of the Frictionless Guest App. Samantha Irwin, owner of Kaizen Business Coaching and Consulting, interviews Steve about the Frictionless Guest App origin story, Steve’s lov…
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Joe Laramie on how sextortion is impacting teenagers - especially boys
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26:49Larry Magid speaks with former Internet Crimes Against Children Taskforce Commander Joe Laramie about the growing crime of sextortion, and how it's impacting children and teens, especially teenage boys.By ConnectSafely
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047: Why Outdoor Lighting is Important with Mike Glaeser, Field Support Consultant of Outdoor Lighting Perspectives
29:03
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29:03In the lodging arena, an often overlooked and important aspect to enhancing a property’s overall aesthetic is outdoor lighting. Mike Glaeser, Field Support Consultant at Outdoor Lighting Perspectives, works with many properties to develop customized outdoor lighting solutions that can transform any location. Outdoor Lighting Perspectives is the num…
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Interview with co-sponsor of California Age Appropriate Design Code Act
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23:58Larry Magid speaks with Assembly woman Buffy Wicks, the co-author of California Age Appropriate Design Code ActBy ConnectSafely
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046: Challenging the Status Quo with Eben Viens, Owner of The B&B Team
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45:45The B&B Team provides real estate brokerage and consulting services in the lodging arena, and has its finger on the pulse of where the industry is headed. Eben Viens, the Owner of The B&B Team, works with a wide range of property owners and prospective innkeepers, and sees many younger buyers entering the market. Taking a page from boutique hotels,…
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045: Supporting the Entire Guest Journey with Christian Holmsen, CEO, and Jeff Hebrink, Customer Success Consultant, of rezStream
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33:08Supporting the entire guest journey, rezStream offers a wide-range of critical operational and marketing tools for lodging providers – from reservation software to booking engines, websites, and digital marketing. The company partners with its lodging customers to develop customized plans, as well as offers à la carte solutions. rezStream’s propert…
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502: Dr. Peter McCullough, Mandates, Misinformation, Censorship & The Thought Police
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38:51Join Jason today as he welcomes Dr. Peter McCullough, MD. Dr. McCullough has over 50 peer-reviewed papers and is an extremely credible person in the medical field. You can also watch the video NOT on YouTube (having been censored) but on Jason’s other video sites: JasonHartman.com/Rumble JasonHartman.com/Bitchute JasonHartman.com/Odysee After recei…
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501: Russia’s War on Ukraine: Peter Zeihan & Russian New World Order, NATO, Economic & Agricultural Fallout
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27:55Today, Jason welcomes geopolitical expert Peter Zeihan to the show today to discuss the ongoing war between Russia and Ukraine. Peter discusses Putin’s motivations, Russia’s demographics and energy exports and if the response from the West will be enough to stop this conflict. What are the short and long term economic and agricultural implications …
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500: Mark Victor Hansen, Ask! The Bridge From Your Dreams to Reality, Jason Hartman University Live Event
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29:50The legendary Mark Victor Hansen, best selling author, real estate investor and entrepreneur is Jason's guest in today's 10th episode, talking about his new book, Ask!: The Bridge from Your Dreams to Your Destiny. Most people have beautiful dreams deep inside—the things they would like to have, the relationships they’d love to enjoy, and the wellne…
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Building Emotional Intelligence with Marc Brackett, Ph.D. of Yale Center for Emotional Intelligence
14:35
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14:35Marc Brackett, Ph.D., is the Founder and Director of the Yale Center for Emotional Intelligence and a Professor in the Child Study Center of Yale University. He is the lead developer of RULER, an evidence-based approach to social and emotional learning that has been adopted by nearly 2,000 pre-K through high schools across the United States and in …
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Parenting Gen Z with Author Rosalind Wiseman
14:19
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14:19Rosalind Wiseman, author of “Queen Bees and Wannabes” for parents of teen girls and “Masterminds & Wingmen” for parents of teen boys, is also the founder of Cultures of Dignity, an organization that works with communities to shift the way people think about young people’s physical and emotional wellbeing.…
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