MSP Insider is your backstage pass to everything Managed Service Providers really care about. Forget the fluff—this is where we tackle the real challenges, share unfiltered advice, and dive into the stories that make the MSP world tick. From scaling your team to navigating the chaos of ticket management, we cut through the noise with insights that actually matter. Featuring industry leaders, battle-tested pros, and the occasional war story, every episode is packed with the strategies and too ...
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MSP Insider Podcasts
This podcast is where we discuss different ways to run your I.T. business whether you are a one-person shop or leading a growing IT Service provider. This is the place for you.
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Join the brightest SolarWinds minds and IT industry influencers, as they cut through the jargon and give you the tools you need to grow and keep your tech knowledge razor-sharp. Come with questions—leave with actionable steps and practical insights. Have ideas for future episodes or topics? Tweet us @ SolarWinds using #TechPod.
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Raising Tech is your guide to understanding the role technology plays in your community, where to invest to transform culture, and how to bring your team and residents along the journey. Tune in to explore the latest tech trends, dive into hot topics, and hear from industry experts, community leaders, and innovative vendors shaping the senior living tech landscape. Each episode is packed with practical insights and real-world stories to help you spark change and level up your community’s tec ...
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“Behind every thriving MSP/MSSP is a founder who cracked the growth code—these are their stories.” Founder-led IT leaders share exactly what it takes to break revenue plateaus, eliminate bottlenecks, and build MSP/MSSPs and other companies in the IT space that scale without founder burnout. Hosted by Chris Larcade, fractional CRO and growth strategist, each episode delivers actionable insights, battle-tested strategies, and unfiltered stories from the IT CEOs shaping the industry’s future.
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00:00.23 seconds : CLICK! or TAP! That's how long it takes to lose all of your information these days.There is more information stored on cell phones and computers than ever before, and it is much more important than it used to be. Know Tech Talk host Barbara Paluszkiewicz is known for her ability to present highly technical information in a clear and easy to understand manner, educating business owners and executives on how to keep their business data SAFE and SOUND. Data breaches, Cyber-At ...
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Welcome to The Business Babble, your ultimate resource for navigating the dynamic world of business. Whether you're a budding entrepreneur or a seasoned business owner, this podcast is designed to support your journey with expert insights, practical advice, and a thriving community. Featuring interviews with successful entrepreneurs, industry experts, and business strategists who share their knowledge on topics like funding, marketing, leadership, and innovation. We also explore real-life ca ...
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The first Labour government in 14 years is facing a daunting to-do list and complex challenges at every turn. Public services are under strain. The civil service is under pressure. And ministers must deliver the government’s missions and milestones. But could Keir Starmer’s plan to “rewire the British state” – through using AI and creating a “start-up” culture – turn these challenges into opportunities? So where is government working well and what is it doing badly? What can be done to make ...
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Insight and analysis with a Scottish focus from political commentators from The Courier, The Press & Journal, the Evening Telegraph and the Evening Express.
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Learn about the history of Scottish politics and its iconic building in this new series created for children! Only on Fun Kids - listen on DAB Digital Radio in London and across the UK online at funkidslive.com
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Join Sean McPherson and the City Cast Twin Cities team every weekday morning as we bring you the day's conversations about life in the Twin Cities. With our cast of journalists, activists, experts and residents, we celebrate our wins with beaming pride, critique our shortcomings with the attention of a seed art judge and mutter “that’s interesting” for anything in between. Alongside our daily newsletter, we put the spotlight on the news and culture of the Twin Cities from every perspective w ...
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The Defender’s Log Podcast: Stories from the Cybersecurity Frontlines The Defender’s Log is your front-row seat to the real-world battles shaping today’s cybersecurity landscape. Hosted by seasoned professionals, each episode brings you face-to-face with the sharpest minds in digital defense, MSP/MSSP founders, CISOs, threat researchers, and architects, who are redefining what it means to secure our connected world. From zero-trust frameworks to ransomware takedowns, from DNS hardening to in ...
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Transformational Secrets: The MSP Growth Journey
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54:22Are MSPs truly prepared for the future? This episode of MSP Insider reveals the critical transformations MSPs need to thrive beyond 2023. Summary: Dive into a thought-provoking conversation with Jeff Loehr as we uncover the strategic insights and hidden growth levers most MSPs overlook. Discover why many MSP owners get stuck in traditional business…
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In conversation with John Swinney MSP, First Minister of Scotland
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1:04:15
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1:04:15Scotland is just six months away from May’s crucial parliamentary election, with First Minister John Swinney preparing to lead the SNP into one of the most unpredictable campaigns since the party entered government almost 19 years ago. On 19 November, the Institute for Government was delighted to welcome Scotland’s First Minister to discuss his pri…
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Autumn budget 2025: What is Rachel Reeves’ plan for the economy?
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57:16Just hours after Rachel Reeves sets out the budget to parliament, this webinar brought together a team of Institute for Government (IfG) experts to share their instant and essential analysis of the chancellor’s plans. Who are the winners and losers of Reeves’s tax and spending announcements? How will her measures affect economic growth? Has the cha…
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The Must-Buy Gift From Every City Cast City (Including the Twin Cities!)
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46:13Join City Cast Twin Cities host Sean McPherson alongside fellow hosts from Austin, Chicago, DC, Denver, Las Vegas, Madison, Nashville, Philly, Pittsburgh, Portland, Salt Lake, and Seattle for a special episode that’ll help you knock out your holiday shopping early and support small businesses around the country. From a handlebar mount (and app!) th…
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Thanksgiving Meal Deals, and How To Set Boundaries at the Table
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38:47For many people, Thanksgiving is a time to relax and enjoy time with folks you love. But for many others, it can cause financial stress, anxiety over hosting, and fear that your relatives are going to say something that makes you feel unwelcome. Today on City Cast Twin Cities, Host Sean McPherson is joined by Dr. Katie Loth of the University of Min…
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Mary Lucia Is Harder to Relate To (And We Love It)
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34:40Host Sean McPherson is definitely taking breaks during the Turkey Trot on Thursday, and that’s totally fine. Contributor PaviElle French tells us other ways you can pre and post-game your Thanksgiving meal. Plus, another radio legend, Mary Lucia, sits down with Sean to talk about her new memoir, “What Doesn’t Kill Me Makes Me Weirder and Harder to …
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Would You Take a Robotaxi? Plus, a 'Spicy Medical Meatball,' and TC Wins
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34:23
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34:23Waymo started testing its autonomous cars on the streets of Minneapolis yesterday, and could be offering autonomous taxi services in 2026. Would you ride in one? Host Sean McPherson is joined by Contributor Hans Buetow and Producer Tiffany Bui to unpack Waymo's Minneapolis rollout. The team also gets into recent drama between the University of Minn…
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113. Inside Inspiren: Practical AI for Better Care
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41:20In this episode of Raising Tech, Matt sits down with Inspiren’s Brian Geyser and Michael Wang, two clinician innovators aiming to transform senior living with a fully integrated, AI-driven care platform. Brian shares his path from nurse practitioner to industry innovation leader, while Mike walks through his powerful journey from Green Beret to bed…
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ICE’s New Strategy, Raid in St. Paul, and Give To The Max Day
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32:15Federal raids in Minnesota are causing chaos and confusion in the streets. Protestors confronted federal agents at a St. Paul manufacturing plant on Tuesday, and we still don’t know who was detained. Amy Lange and Madeline Lohman from The Advocates for Human Rights help us digest this news. Plus, they explain why judges are dismissing immigrants’ c…
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Is Britain Broken? Willie Rennie MSP On Leadership, Benefits Culture & Saving Small Business
1:09:27
1:09:27
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1:09:27Is Britain actually broken, or can strong leadership, better standards and personal responsibility turn it around? In this episode of Business Babble, Johnny, Wicus and Mike sit down with Willie Rennie MSP to pull back the curtain on politics, the economy and what all of it really means for small business owners, entrepreneurs and working families …
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The First Minister for Scotland joined the Inside Briefing team to discuss football, the political context in Scotland ahead of the UK budget, and the SNP’s vision for Scotland’s future. Meanwhile, the Home Secretary announced significant reforms to the UK’s asylum and migration system. We discussed how the plans landed, what might happen next and …
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Fife chemical plant closure shock - what happens next?
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31:18We take a close look at the dramatic plan to shut Mossmorran plant in Fife with the potential loss of hundreds of jobs. Is this another nail in the coffin of "net zero"? Does anyone in government have an actual plan for energy and jobs? We're joined by Green MSP Mark Ruskell to look at the options, the missed opportunities and ask - what can happen…
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'No Contract, No Food' at MSP, Preparing For Winter, and Minnesota-Made Audio Dramas
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30:01Unionized food service workers at MSP have been in negotiations with their employer for over 11 months since their contract expired last December. With the busiest travel time of the year coming up next week, the UNITE HERE Local 17 union set a deadline of Monday for their employer HMSHost to meet their demands, or else they will go on strike. Host…
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Top 5 Movie Theaters, Cocktails in a Funeral Home, and Roof Depot Deadline
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29:40It’s peak movie season, so City Cast decides the best theaters in the Twin Cities. Criteria include popcorn and comfy seats, bonus points for a good urinal. Plus, a group of neighbors dreamed of an urban farm in East Phillips. But they’re $5.7 million short – what happens next? And journalist Amy Nelson joins the show and tells us where techies sho…
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The MSP Mindset Shift: From Technician to CEO
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51:53Discover why operational excellence is the ultimate key to scaling your MSP and how transforming your mindset from technician to CEO can redefine your growth trajectory. Summary: In this episode, we sit down with Heather Mathis to explore the crucial steps MSPs must take to evolve from chaos to control. Using her expertise in supply chain and logis…
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We Watched Minneapolis Doomsday Documentaries so You Don’t Have To
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37:54We've had multiple documentaries come out regarding the challenges Minneapolis faces and what the path forward should look like for our cities. Coming out of this month's elections where Twin Cities residents voted for new leaders and what the path forward should look like, we thought it was a good time to take a look at the documentaries "A Precar…
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Inside DNS Threat Intelligence: Tim Adams on Privacy, Security & Innovation
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51:22In this episode of The Defender’s Log, host David Redekop sits down with Tim Adams, DNS threat intelligence expert and founder of ScoutDNS, to uncover the evolving world of DNS security. From his early days running a wireless network integrator to building a resilient DNS resolver service, Tim shares lessons in innovation, resilience, and the art o…
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Oh No, My Weed Drinks! Plus, Assault Weapons Ban and Sesame Latte Joy
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33:39The federal government is reopened, but in exchange, the weed drink industry might go under. Drew Hurst, CEO of Bauhaus Brew Labs, says re-criminalizing the hemp-derived THC is an existential threat to breweries like his. Plus, St. Paul is banning assault-style weapons even though Minnesota law won’t let them. Contributor Winter Keefer breaks that …
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Keir Starmer’s government: Traitors or Faithfuls?
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32:08Ambitious Labour politicians might or might not be eyeing up the top job. No. 10 isn’t working well. The Prime Minister is on the defensive. Here we go again. Wes Streeting, the health secretary, is in the headlines - accused of plotting a leadership challenge against the prime minister. Streeting has dismissed the attacks as “self-defeating nonsen…
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Good News for 2025 Babies and MN’s ‘Golden Age’ of Film
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31:55Minnesota's new state-sponsored parental leave program goes into effect on Jan 1, 2026, and some parents who already took parental leave for their 2025 babies will have the opportunity to take another round of leave in 2026. Host Sean McPherson is joined by Minnesota Reformer Reporter Michelle Griffith and Racket Co-Founder Em Cassel to break down …
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Are We Becoming A Nation Of Wet Wipes? Cash, Consequences And A Broken System
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40:23In this episode of Business Babble, Johnny, Wicus and Mike go on a full throttle rant about politics, weak leadership and why the UK feels like it is running on fumes. From Rachel Reeves’ Autumn Budget and a “black hole” economy, to parenting, policing, cashless payments and spineless politicians, the lads ask one big question If everyone is feelin…
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Dundee University principal Nigel Seaton, one year after crisis
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52:24Our extended featured interview with Professor Nigel Seaton marks what could be a major turning point for Dundee University. One year after the financial crisis hit the headlines, is the university safe? What happens next? And does he regret taking that call to take on the difficult job? The Courier editor David Clegg joins political journalists Al…
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Beefing with Big Meat, Shutdown Shutting Down, and “Primary Trust” Review
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30:34The longest federal government shutdown might be coming to an end. Between SNAP benefits and Thanksgiving travel, we talk about what that might mean for Minnesota. Plus, John O’Sullivan of One Minute Tours tells us about what Big Beef doesn’t want you to know. Finally, contributor and MPR Newsroom Coordinator Denzel Belin reviews “Primary Trust” at…
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Teacher Strike Averted, Your House Might Be Racist, and Target's New Forced Smiling Policy
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33:06Minneapolis Public School teachers were set to go on strike starting today, but the Minneapolis Federation of Educators Union managed to reach a tentative agreement with Minneapolis Public Schools over the weekend. Host Sean McPherson is joined by Contributor Hans Buetow and Executive Producer Anna Weggel to break down what we know about the tentat…
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What does real work-life balance look like in tech? In this honest and funny conversation, Sean Sebring and Chrystal Taylor share stories from their sabbaticals, burnout moments, and how they learned to unplug — for real this time.
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MSP Growth Secret: Niche Down to Scale Up
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1:00:08
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1:00:08Tired of juggling multiple verticals with little payoff? Discover why choosing the right niche could be your ticket to explosive MSP growth. Summary: In this episode, Joe Rojas dives deep into the hard truths that MSPs face when stuck in the debilitating cycle of tackling too many verticals. Learn how focusing on customer experience, mastering your…
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Sorry Twin Cities, You’re Being Tracked Everywhere You Go
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28:56According to crowdsourced data on the website Deflock.me, there are over 300 Automated License Plate Reader (ALPR) cameras in the metro area. Most of these are made by a company called Flock Safety, and they allow law enforcement to use photos of license plates to track drivers every time they pass by one of these cameras. The legality of ALPRs con…
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“Purple Rain” Review, Chi Chi’s 2.0 and Twin Cities Wins
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31:04The Twin Cities team watched the “Purple Rain” musical, and the takes may be sacrilegious, but we promise they’re from the bottom of our sequined hearts. Plus, James Norton of Heavy Table joins Sean McPherson and contributor Denzel Belin to talk about the return of Chi Chi’s. Is it as good as you remember? Or were you just seven? We also celebr…
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Rachel Reeves and the art of pitch rolling the Budget
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41:54
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41:54Taxes set to rise? Spending set to be cut? Promises to be kept – or maybe broken? Whatever chancellors choose to reveal on budget day, it’s normally a good idea to let people know what they can expect… So has Rachel Reeves done a good job of rolling the pitch? How did former chancellors go about warming up their party, voters, the media and busines…
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112. Why Kyle Rand Believes Love is Greater Than Dementia
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40:55In this heartfelt and visionary episode of Raising Tech, Matt Reiners welcomes his longtime friend and VR trailblazer, Kyle Rand, CEO and Co-founder of Rendever. From ice cream-fueled volunteer days to industry-shaping innovations, Kyle shares his deeply personal journey into senior living and how Rendever is redefining aging with virtual reality. …
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Election Results, Doctor Strike and Where To Trip in the Twin Cities
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41:00Incumbent Mayor Jacob Frey won a third term in Minneapolis, and State Representative Kaohly Her unseated incumbent Mayor Melvin Carter in St. Paul. Host Sean McPherson is joined by contributor Tane Danger and producer Tiffany Bui to break down the election results, talk about the doctors' strike that happened today, and share tips from the internet…
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Scottish prisons overcrowding crisis – featured interview
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26:52Scottish prisons are creaking at the seams with inmates, and staff are bearing the brunt. Some prisoners are being released in a third “emergency” pressure release. Phil Fairlie of the Scottish Prison Officers Association joins us to explain what it’s like on the front line. We also look at the latest stories behind the headlines, including a glimm…
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Voting Vibes, Veto-Loving Frey and Big Milk
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34:22Shout out to everyone counting votes! We’ll have another episode out later today about results. In the meantime, John O’Sullivan (One Minute Tours) joins contributor Winter Keefer and host Sean McPherson to suss out the vibes of this election. Winter also tells us about the veto-rama at Minneapolis City Hall. Mayor Jacob Frey has used his veto powe…
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How To Vote, Where To Donate Food, and Drones Fighting Forest Fires
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29:19If you haven't done so yet, go out and vote! Today's election is set to be one of the most impactful in a decade for the Twin Cities. Minneapolis's mayor and all 13 city council seats are on the ballot, and St. Paul's is voting for mayor and two ballot measures. Host Sean McPherson is joined by Contributor Winter Keefer and Creative Producer Adam S…
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MSP Growth Secrets: Unveiling the VCIO's True Role
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53:32Are MSPs unknowingly setting themselves up for failure with their VCIO strategies? Dive into the often misunderstood role of VCIOs and uncover the truth behind strategic growth. Summary: Join us in this eye-opening episode as we explore the real impact of VCIOs on MSP growth. Brent Lacy shares invaluable insights from his vast experience in the ind…
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Your Last Minute Election Guide, and More Reasons To Leave the Couch
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39:32Tomorrow, St. Paul and Minneapolis residents will vote for new mayors. Like their cities, each race has its own quirks and styles. Contributors Tane Danger and Winter Keefer join the show to break down what’s on Twin Citizens’ ballots and look at some of the more contentious races. Plus, producer Tiffany Bui tells Sean McPherson what’s worth leavin…
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Fife Means Business: Inside Scotland’s Most Supportive Entrepreneur Ecosystem
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1:43:26In this special Fife Business Week edition of Business Babble, we sit down with Dot Smith (Fife Council Economic Development), Fraser McKee (Business Gateway Fife), and local business leaders Stacey McKinley from Ductform, Pete McDonald & Andrew Nicholson from Viper Applied Sciences, Temi Ajayi-Salami from AYT Foods, and Steve Wilson from Focus Bus…
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111. Resident Exclusive- A Guide to Apple Health App
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13:10In this episode, Alex Reckard, technician with the Parasol Alliance Tech@Home program, gives a practical, easy-to-follow walkthrough of the Apple Health app. Designed with senior users in mind, this episode explores how the app tracks vital wellness metrics like activity, sleep, heart rate, mindfulness, and more. Alex also breaks down the powerful …
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Defending the Digital Frontline: Ransomware, AI, and Real-World Lessons | Alexander Rau
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43:47In this gripping episode of The Defender’s Log, host David Redekop sits down with Alexander Rau, Partner in Cybersecurity at KPMG, to explore the intense world of cyber incident response. From ransomware attacks and business email compromises to AI-driven ransom negotiations, Alexander shares firsthand experiences from the cyber frontlines, reveali…
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Wave of Layoffs, Where To Trick-or-Treat, and Saying Goodbye to Jack Jackman
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26:19It's more than just Target – several major employers have recently announced layoffs in the Twin Cities. Host Sean McPherson is joined by improviser extraordinaire Tane Danger and Trivia Mafia Co-Founder Chuck Terhark to talk about what this means for our cities. The team also gets into Chuck's experience organizing the infamous Zombie Pub Crawl in…
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The Home Office is not fit for purpose. At least that’s the verdict of the home secretary. So what’s the problem and how can it be fixed? Former home office special adviser Hannah Guerin joins the podcast team for a deep dive into the woes of one of Whitehall’s most challenging departments. Reform UK’s Danny Kruger has been setting out his plans fo…
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We Need More Homes, Restaurants Inside Restaurants, and Rattiest City Ranking
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33:58
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33:58How would you feel if you went inside a restaurant, only to find ANOTHER one nestled inside? Em Cassel, co-owner and editor of Racket, did exactly that at French Hen and found great pizza. Em also tells Sean McPherson and producer Tiffany Bui why “just finding a house” isn’t a silver bullet to the homelessness crisis. Plus, we’re side-eyeing a Ratt…
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Build a brand people pay more for with David Reid from Because Brands Matter
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38:59Brand is not a logo. In this Business Babble episode, David Reid from Because Brands Matter joins us to unpack what a real brand is, why it lets you charge a premium, and how to build one that customers trust. We dig into values, positioning, consistency, naming, colours, audience testing, and the practical steps to launch or refresh a brand in B2B…
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Inverness asylum, culture war and Russian threat to the north
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27:13From Russian aggression, to culture wars in the aisles of a Dundee Hobbycraft, this week’s Stooshie covers ground. We start with a catch up after Scottish Parliament recess and what we gleaned from a few days in Whitehall and Westminster. Defence is a hot topic, with German planes using RAF Lossiemouth and big questions about the threat from Russia…
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Uptown Back From the Dead, ICE Updates, and 'Thirsty' Colleges
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32:25It's our FIRST EPISODE! Are you excited for Hennepin Ave to FINALLY reopen in Uptown? Host Sean McPherson is joined by MPR Newsroom Coordinator Denzel Belin and City Cast Twin Cities Executive Producer Anna Weggel to chat about Uptown's revival, ramifications from Kristi Noem's press conference in Minneapolis last week, and how Minnesota high schoo…
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How XCtium Climbed to #9 on MSP 501: Russ Reeder's Vision for the Future
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25:14📍"XTIUM's CEO Russ Reeder shares his vision for scaling the company both organically and through strategic mergers and acquisitions. Discover how AI is shaping their future and the journey that propelled them to rank #9 on the prestigious MSP 501 list. Recorded live at the MSP Summit in Orlando. 🔗 Learn more about the summit: MSP Summit 2025 Overvi…
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Scaling Your MSP: Why Curiosity Beats Being Right
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1:11:00Ever wonder why your MSP isn't scaling as fast as you'd like? Discover the transformative power of curiosity over the need to always be right, and learn how to truly differentiate your MSP. Summary: In this episode of MSP Insider, we're cutting through the industry noise to reveal how MSPs can grow smarter by embracing curiosity and focusing on wha…
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Prisons nearly bursting. Court cases backlogged. Prisoners released early. It couldn’t happen again, could it? Former BBC journalist and Labour adviser Danny Shaw joins the podcast team to discuss a brand new IfG report into the state of the criminal justice system. In another difficult week for the government, the inquiry into grooming gangs has r…
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Inside The Courier's parole reform campaign
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21:02On this week's episode, The Courier's campaigns editor Sean O'Neill joins The Stooshie to talk about the Voice for Victims campaign which pushed for changes to legislation to improve the parole system for victims and their families. Sean discusses why this is so important and how locals let down by the system inspired the campaign. And most importa…
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Scaling MSPs: The AI Blueprint for Success
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53:19In an ever-evolving tech landscape, MSPs can't afford to get AI wrong. Discover the strategy that turns AI into your competitive edge. Summary: In this episode of MSP Insider, we explore the intersection of AI and managed service providers with expert Warren Schuitema. Learn how AI isn't just a buzzword but a transformative tool for growth and effi…
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