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Transit Unplugged

Paul Comfort, SVP Modaxo

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We share the stories, challenges, and successes of the top transit professionals from around the world. Learn how top transit leaders got to where they are with stories and insights from their careers. Get the inside story about public transit and transit trends from the people who run it. Transit Unplugged is hosted and produced by Paul Comfort and brought to you by Modaxo Learn more at https://transitunplugged.com/
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Parking Live is the podcast that looks beyond the meter to explore the systems, policies, and people shaping the future of curbside space. Co-hosted by Jade Neville and Matt Darst—two industry veterans who’ve worked every angle from frontline enforcement to strategic design—this show dives into the real issues facing cities, agencies, and mobility leaders today. From EV fire safety and AI-driven enforcement to frontline welfare and behavior-shaping policy, Parking Live unpacks the overlooked ...
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The public transport industry is undergoing rapid change, from decarbonisation and sustainability goals to the fast-paced evolution of digital technology. Mobility Redefined is the podcast for senior managers, executives, and decision-makers who are leading this transformation. Hosted by Dr Kaan Yildizgöz, Executive Director at Modaxo, each episode brings expert insights on the challenges and opportunities facing the transport sector today. From digitalisation and workforce development to cu ...
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Recorded Live at the APTA TRANSform Conference in Boston In this special live edition of Transit Unplugged, host Paul Comfort moderates an inspiring CEO Roundtable with five industry leaders shaping the future of mobility. Recorded on-site at APTA TRANSform 2025 in Boston, the conversation dives into the real-world challenges and opportunities faci…
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This week on Transit Unplugged: We head to Singapore, where public transit covers every inch of the island—and carries an astonishing 7.5 million riders daily. Host Paul Comfort sits down with Winston Toh, Managing Director of Tower Transit Singapore, one of four operators under the Land Transport Authority (LTA). With 800 buses across 60 routes, T…
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San Antonio is growing—and fast. In this Super September episode, host Paul Comfort sits down with Jon Gary Herrera, the newly appointed President and CEO of VIA Metropolitan Transit, to talk about how one of America’s fastest-growing cities is reimagining transit. From expanding regional collaboration to centering equity in system planning, Jon Ga…
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Send us a text What does safety really mean for those on the frontline of parking enforcement? In this second part of our deep dive into frontline safety, Captain Nick Nicholas—an IACP 40 Under 40 award recipient and longtime law enforcement leader—reflects on the risks parking professionals face every day and what it will take to create a true cul…
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LIVE from the American Public Transportation Association's TRANSform conference, host Paul Comfort moderates a live panel on one of the most mission-critical—but often overlooked—parts of the transit ecosystem: paratransit. Presented in partnership with UZURV – The Adaptive Transportation Network Company (TNC), this candid and high-energy conversat…
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In this Super September episode of Transit Unplugged, host Paul Comfort heads to Chicago to sit down with Nora Leerhsen, Acting President of the Chicago Transit Authority—America’s second-largest public transit system. With more than 11,000 employees, a million daily riders, and an expanding footprint, the CTA plays a massive role in the life of th…
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Send us a text Show Notes: Episode 1: Frontline Safety, Part I Featuring Charles “Chuck” Billows, Deputy Director, Department of Finance, City of Chicago What does it take to protect the people who enforce the curb? In this first episode of Parking Live, co-hosts Jade Neville and Matt Darst sit down with Chuck Billows, Deputy Director for the City …
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We’re kicking off Super September with a heavy-hitter: Demetrius Crichlow, President of New York City Transit. In this powerful episode, Crichlow sits down with Paul Comfort to reflect on his 20+ year rise through the MTA—from climbing signal poles at Long Island Rail Road to overseeing the nation’s largest transit system. Crichlow doesn’t sugarcoa…
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Dubai’s taxi sector has undergone a dramatic transformation over the past three decades — evolving from unregulated, individually owned cars into a unified, technology-led system that is fully integrated with public transport. In this episode, Dr. Kaan Yildizgoz meets Adel Shakeri, Director of Strategy, Planning and Business Development at the Road…
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We’re getting the band back together. In this special episode of Transit Unplugged, Paul catches up with longtime contributors Mike Bismeyer (a.k.a. the King of Kindness) and Elea Carey, marketing strategist and founder of Transit Happy. These two familiar voices helped shape the podcast during the pandemic—and now they’re shaping the industry. Mik…
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This Week on Transit Unplugged On the Road in New Orleans: SWTA Summer Conference Spotlight In this special conference edition of Transit Unplugged, Paul Comfort is on location at the SWTA Summer University Conference in New Orleans, where he dives deep into the challenges and opportunities facing small and mid-sized transit systems across the Sout…
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On the heels of his February appointment, Metro-North Railroad President Justin Vonashek sits down with Paul Comfort to break down a banner year for the MTA’s northern commuter powerhouse. From 98 percent on-time performance to new “Super-Express” trains that shave up to 50 minutes a day off the New Haven run, Justin walks through the big wins, big…
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MV Transportation just hit a milestone few transit firms reach—its 50th anniversary. To mark the occasion, host Paul Comfort interviews Harry Wilson, the firm’s Executive Chairman, about: A 50‑Year Origin Story —How Alex and Feysan Lodde's single van in San Francisco grew into the largest American‑owned transit contractor in North America. “The New…
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In this episode of Mobility Redefined, Dr Kaan Yildizgoz speaks with Joan Bigas, Director of Mobility for the Metropolitan Area of Barcelona (AMB), about the city's bold and strategic approach to transforming urban mobility. Joan outlines Barcelona’s twin priorities of digitalisation and decarbonisation, highlighting successful initiatives such as …
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Last week, Mark Aesch and Alvin McBorrough unpacked a striking statistic: only 4 % of Americans ride transit, yet 84 % of people say they value it. This week we keep that conversation going with Rikesh Shah, former Chief Innovation Officer at Transport for London. Together with host Paul Comfort, Rikesh explores how customer‑focused metrics, open d…
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From budget battles to viral transit wins—here’s what’s making headlines: • TriRail may shut down after $27M in cuts • KC Streetcar extension set to open this October • Maryland Transit releases a bold new rider experience plan • Brightline shuttles fans to Coldplay’s Miami show • Tampa Airport breaks the internet with one brilliant post Transit ne…
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