Best Multi Unit Management Tips Podcasts (2025)

1
Episode 25: Creating Powerful Compliance Checklists 4:23

Play Pause

4M ago4:23

4:23

Smoke Break - Episode 25: Creating Powerful Compliance Checklists Episode Duration: 9 minutes Join host Mike Hernandez as he reveals how to create compliance checklists that actually work in the real world of convenience store operations. Learn to build customized tools that reflect each store's unique characteristics, engage your team in the devel…

1
Episode 24: Staying Ahead of Safety Regulations 3:28

4M ago3:28

3:28

Smoke Break - Episode 24: Staying Ahead of Safety Regulations Episode Duration: 8 minutes Join host Mike Hernandez for the final episode of the health and safety series as he reveals how to stay ahead of ever-changing safety regulations. Learn proactive strategies for monitoring regulatory changes, building industry networks for early warnings, and…

1
Episode 23: Building Emergency Response Partnerships 3:14

4M ago3:14

3:14

Smoke Break - Episode 23: Building Emergency Response Partnerships Episode Duration: 8 minutes Join host Mike Hernandez as he reveals how to build strategic partnerships with local emergency responders that can save lives and protect your stores during critical situations. Learn proactive relationship-building strategies with fire departments, poli…

1
Episode 22: Creating Safety Incentive Programs That Work 3:22

5M ago3:22

3:22

Smoke Break - Episode 22: Creating Safety Incentive Programs That Work Episode Duration: 7 minutes Join host Mike Hernandez as he reveals how to build safety incentive programs that actually change behavior and strengthen safety culture across your district. Learn why traditional accident-free day rewards can backfire and discover proven strategies…

1
Episode 21: Employee Safety Training That Sticks 3:04

5M ago3:04

3:04

Smoke Break - Episode 21: Employee Safety Training That Sticks Episode Duration: 8 minutes Join host Mike Hernandez as he reveals how to transform ineffective safety training into engaging, memorable programs that actually prevent accidents. Learn proven techniques for creating lasting safety habits across your district through storytelling, hands-…

1
Episode 20: Record Keeping - Your Safety Net 3:25

5M ago3:25

3:25

Smoke Break - Episode 20: Record Keeping - Your Safety Net Episode Duration: 7 minutes Join host Mike Hernandez as he reveals why effective documentation is crucial for health and safety compliance across your district. Learn how proper record keeping serves as both protection during inspections and a valuable management tool that identifies operat…

1
Episode 19: Making the Most of Health Department Visits 3:45

5M ago3:45

3:45

Smoke Break - Episode 19: Making the Most of Health Department Visits Episode Duration: 8 minutes Join host Mike Hernandez for the final episode in our health and safety series as he shares strategies for turning health department inspections into positive experiences. Learn how to prepare your store network for regulatory visits and use them as op…

1
Episode 18: Emergency Preparedness - When Minutes Matter 3:46

6M ago3:46

3:46

Smoke Break - Episode 18: Emergency Preparedness - When Minutes Matter Episode Duration: 8 minutes Join host Mike Hernandez as he shares essential strategies for preparing your store network for emergencies before they happen. Learn how to develop and implement comprehensive emergency plans that protect your team, customers, and business when every…

1
Episode 17: Building Your Safety Culture 3:21

6M ago3:21

3:21

Smoke Break - Episode 17: Building Your Safety Culture Episode Duration: 8 minutes Join host Mike Hernandez as he shares strategies for creating a genuine safety culture that goes beyond rules and procedures. Learn how to develop an environment where safety becomes part of your stores' DNA rather than just another compliance requirement. Episode Ov…

1
Episode 16: Mastering Health and Safety Inspections 3:46

6M ago3:46

3:46

Smoke Break - Episode 16: Mastering Health and Safety Inspections Episode Duration: 8 minutes Join host Mike Hernandez as he shares strategies for preparing your store network for health and safety inspections. Learn how to develop systems that ensure your locations are inspection-ready every day, not just when inspectors are expected. Episode Over…

1
Episode 15: Health and Safety - Your Foundation for Success 4:10

6M ago4:10

4:10

Smoke Break - Episode 15: Health and Safety - Your Foundation for Success Episode Duration: 8 minutes Join host Mike Hernandez as he shares strategies for implementing effective health and safety compliance across your store network. Learn how to create systems that protect your customers, employees, and business while building a strong safety cult…

1
Episode 14: Staying Adaptable in Today's Retail Landscape 4:09

6M ago4:09

4:09

Smoke Break - Episode 14: Staying Adaptable in Today's Retail Landscape Episode Duration: 8 minutes Join host Mike Hernandez as he shares strategies for maintaining adaptability across your store network in a rapidly changing retail environment. Learn how to anticipate industry shifts, test new concepts, and prepare your team for ongoing evolution.…

1
Episode 13: Creating Consistent Customer Experiences 4:13

7M ago4:13

4:13

Smoke Break - Episode 13: Creating Consistent Customer Experiences Episode Duration: 8 minutes Join host Mike Hernandez as he shares strategies for building consistency across your store network while preserving local store character. Learn how to create memorable customer experiences that maintain your brand standards while allowing for location-s…

1
Episode 12: Building a Collaborative Leadership Culture 3:53

7M ago3:53

3:53

Smoke Break - Episode 12: Building a Collaborative Leadership Culture Episode Duration: 4 minutes Join host Mike Hernandez as he shares essential strategies for creating a collaborative leadership approach across your store network. Learn how to build strong teams, facilitate cross-location learning, and multiply your impact as a district manager. …

1
Episode 11: Making Data Work for Your C-Store Network 4:06

7M ago4:06

4:06

Smoke Break - Episode 11: Making Data Work for Your C-Store Network Episode Duration: 8 minutes Join host Mike Hernandez as he shares practical strategies for transforming raw data into actionable insights across your store network. Learn how to cut through the noise and focus on the metrics that truly drive business success. Episode Overview Maste…

1
Episode 10: Strategic Pricing in Your C-Store Network 4:24

7M ago4:24

4:24

Smoke Break - Episode 10: Strategic Pricing in Your C-Store Network Episode Duration: 8 minutes Join host Mike Hernandez as he shares essential strategies for implementing effective pricing across your store network. Learn how to balance competitive pricing with healthy margins while creating value for customers. Episode Overview Master district-wi…

1
Episode 9: The Power of Seasonal Merchandising 4:28

8M ago4:28

4:28

Smoke Break - Episode 9: The Power of Seasonal Merchandising Episode Duration: 8 minutes Join host Mike Hernandez as he shares strategic approaches to implementing effective seasonal merchandising across your store network. Learn how to plan, time, and execute seasonal transitions that drive sales throughout the year. Episode Overview Master distri…

1
Episode 8: The Art of Visual Merchandising 4:45

8M ago4:45

4:45

Smoke Break - Episode 8: The Art of Visual Merchandising Episode Duration: 8 minutes Join host Mike Hernandez as he shares strategic approaches to implementing effective visual merchandising across your store network. Learn how to create compelling shopping environments that drive sales and enhance customer experience. Episode Overview Master distr…

1
Episode 7: Mastering Merchandising in Your C-Store Network 4:36

8M ago4:36

4:36

Smoke Break - Episode 7: Mastering Multi-Store Merchandising Episode Duration: 8 minutes Join host Mike Hernandez as he shares strategic approaches to implementing effective merchandising across your store network. Learn how to create consistent yet locally-adapted merchandising strategies that drive sales and enhance customer experience. Episode O…

1
Episode 6: Building Strong Vendor Relationships 5:05

8M ago5:05

5:05

Smoke Break - Episode 6: Building Strong Vendor Partnerships Episode Duration: 8 minutes Join host Mike Hernandez as he reveals strategies for developing and maintaining powerful vendor relationships across your store network. Learn how to transform vendor interactions from simple transactions into strategic partnerships that drive success. Episode…

1
Episode 5: Loss Prevention: Protecting Your C-Store Profits 5:28

9M ago5:28

5:28

Smoke Break - Episode 5: Multi-Store Loss Prevention Strategies Episode Duration: 8 minutes Join host Mike Hernandez as he shares comprehensive strategies for implementing effective loss prevention across your store network. Learn how to create consistent systems that protect profits while building a culture of accountability. Episode Overview Mast…

1
Episode 4: Mastering Inventory Management in Your C-Store Network 4:35

9M ago4:35

4:35

Smoke Break - Episode 4: Mastering Multi-Store Inventory Management Episode Duration: 8 minutes Join host Mike Hernandez for essential strategies on managing inventory across multiple convenience store locations. Learn how to implement systems that keep your entire store network operating efficiently while maximizing profitability. Episode Overview…

1
Episode 3: Elevating Customer Experience Across Your Convenience Store Network 6:54

9M ago6:54

6:54

Episode 3: Creating an Outstanding Customer Experience in Your Store Episode Duration: 8 minutes Join host Mike Hernandez as he shares proven strategies for building a customer-centric culture that will set your convenience store apart from the competition. Learn how to create memorable experiences that turn first-time visitors into loyal customers…

1
Episode 2: Harnessing Data Analytics in Convenience Store Management 7:00

9M ago7:00

7:00

Smoke Break - Episode 2: Harnessing Data Analytics in Convenience Store Management Episode Duration: 8 minutes Join host Mike Hernandez as he breaks down how district managers can leverage data analytics to drive performance across their store network. Learn practical approaches to collecting, analyzing, and acting on data to optimize your multi-st…

1
Episode 1: Navigating Multi-Unit Convenience Store Management 6:20

10M ago6:20

6:20

In this premiere episode of "Smoke Break," host Mike Hernandez explores the fundamentals of multi-unit convenience store management. Learn essential strategies for effective delegation, establishing consistent communication systems, and maintaining standardization across store locations while allowing for local flexibility. Perfect for district man…