Ramblings about W. Edwards Deming in the digital transformation era. The general idea of the podcast is derived from Dr. Demming's seminal work described in his New Economics book - System of Profound Knowledge ( SoPK ). We'll try and get a mix of interviews from IT, Healthcare, and Manufacturing with the goal of aligning these ideas with Digital Transformation possibilities. Everything related to Dr. Deming's ideas is on the table (e.g., Goldratt, C.I. Lewis, Ohno, Shingo, Lean, Agile, and ...
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S5 E7 - Dr. Bill Bellows - Thinking About Thinking and the In2:InThinking Forum 2025
48:56
48:56
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48:56I have a deeply insightful conversation with Dr. Bill Bellows in this episode of the Profound Podcast. We dive into the heart of what it means to think about thinking—a concept that lies at the core of the In2:InThinking Network, a community Dr. Bellows co-founded to carry forward the transformational work of W. Edwards Deming and other systems pio…
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S5 E6 - Jim Highsmith – Navigating the Past to Shape the Future
46:35
46:35
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46:35In this episode, I have a fascinating conversation with Jim Highsmith. We dive into Jim’s six-decade career in software development, his role in the Agile movement, and how his early influences continue to shape his thinking on digital transformation today. Jim shares stories from the punch card era to the Agile Manifesto, offering insight into the…
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S5 E5 - Mark Graban – Learning from Mistakes in Lean and Beyond
55:47
55:47
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55:47In this episode, I sit down with Mark Graban, a leading voice in Lean and continuous improvement, to explore the enduring relevance of W. Edwards Deming’s principles in modern industries. Mark shares his decades of work in healthcare, manufacturing, and leadership consulting. We dive into key themes from Mark’s career and writing, particularly his …
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S5 E4 - Reuven Cohen – AI, Automation, and the Future of Human Work
57:04
57:04
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57:04In this episode, I have a fascinating conversation with Reuven Cohen, someone who I believe is one of the most important voices in AI today. Reuven recounts his journey in technology, from being an early advocate of cloud computing to now working at the cutting edge of AI and reasoning models. He shares insights into how AI is shifting the nature o…
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S5 E3 - Joseph Enochs – DeepSeek, Emergent Behavior, and the Future of Intelligence
54:28
54:28
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54:28In this episode, I talk with returning guest Joseph Enochs about the artificial intelligence (AI) world and its implications for businesses and innovation. A major highlight of the conversation is an analysis of DeepSeek, an open-source AI model developed by a Chinese company. Joseph explains how DeepSeek and similar models demonstrate that AI deve…
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S5 E2 - Laksh Raghavan - Multidisciplinary Thinking in Complex Systems Part 2
36:25
36:25
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36:25In this episode, I continue my conversation with Laksh Raghavan, a cybersecurity leader and systems thinker, diving into profound insights on applying multidisciplinary approaches to organizational challenges. Picking up from Part 1, this discussion illuminates the principles of W. Edwards Deming and other thought leaders in fostering organizationa…
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S5 E1 - Laksh Raghavan - Multidisciplinary Thinking in Complex Systems Part 1
38:17
38:17
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38:17In this episode of The Profound Podcast, I welcome back cybersecurity expert and systems thinker Laksh Raghavan. Laksh explores how multidisciplinary thinking bridges the gap between theory and practice in solving complex problems. The discussion begins with Laksh's professional journey, highlighting his early dissatisfaction with conventional cons…
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S4 E28 - Dr. Bill Bellows - Bridging Deming, DevOps, and the Power of Systems Thinking Part 2
37:55
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37:55In this second part of my conversation with Dr. Bill Bellows, we continue our deep dive into the profound concepts of W. Edwards Deming and their modern applications in leadership, systems thinking, and operational excellence. Dr. Bellows brings his wealth of experience and insight to tackle complex questions about embedding systems thinking within…
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S4 E27 - Dr. Bill Bellows - Bridging Deming, DevOps, and the Power of Systems Thinking Part 1
41:05
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41:05In this episode, I engage with Dr. Bill Bellows in a deep dive into the application of W. Edwards Deming’s systems thinking in software development and DevOps. Dr. Bellows, a veteran in quality management and an expert in Deming’s principles, shares insights on variation, Taguchi loss functions, and the synthesis of parts in a system to highlight g…
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S4 E26 - An Important In2:In Thinking Announcement
9:54
9:54
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9:54In this short episode, I reconnect with Dr. Bill Bellows, a frequent guest and advocate for W. Edwards Deming's principles. The conversation focuses on reviving the In2:In Thinking Network, a nonprofit Dr. Bellows co-founded to improve how individuals and organizations work, learn, and think together. Dr. Bellows discusses the origins of the networ…
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S4 E25 - Dr. David Woods - Resilience and Complexity: Part Two
48:37
48:37
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48:37In this second installment of my conversation with Dr. David Woods, we continue our exploration of resilience engineering and complexity science, focusing on practical applications and actionable strategies. Building on the foundational concepts from part one, Dr. Woods offers deeper insights into how organizations can thrive in unpredictable envir…
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S4 E24 - Dr. David Woods - Resilience and Complexity: Part One
47:21
47:21
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47:21In this episode, I sit down with Dr. David Woods, a leading expert in resilience engineering and complexity science, for the first of a two-part conversation. Together, we explore the interplay between resilience, complexity, and systems thinking, diving into how these principles intersect with W. Edwards Deming’s transformative ideas on quality an…
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S4 E23 - Tracy Ragan - Tackling DevOps, AI, and Women in Tech
56:32
56:32
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56:32In this episode, I invite Tracy Ragan, CEO of DeployHub, on the podcast for an in-depth discussion on the evolution of DevOps, the complexities of modern software systems, and the cultural challenges women face in technology. Tracy's rich history in software development, from working on mainframes in the late 1980s to spearheading DevOps advancemen…
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S4 E22 - Dr. Jabe Bloom - Navigating the Myths and Realities of AI with Pragmatism
1:09:51
1:09:51
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1:09:51In this episode of The Profound Podcast, I sit down with Dr. Jabe Bloom, a researcher and expert in systems thinking, AI, and digital transformation. We explore Eric Lawson’s book The Myth of AI, tackling the contentious debate around artificial general intelligence (AGI). Dr. Bloom offers insights from his dissertation and divides the ongoing disc…
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S4 E21 - Erik J. Larson - The Myth of AI and Unravelling The Hype
1:04:25
1:04:25
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1:04:25In this episode of the Profound Podcast, I speak with Erik J. Larson, author of The Myth of Artificial Intelligence, about the speculative nature and real limitations of AI, particularly in relation to achieving Artificial General Intelligence (AGI). Larson delves into the philosophical and scientific misunderstandings surrounding AI, challenging t…
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S4 E20 - Dr. Jabe Bloom - Navigating Complexity with Pragmatic Philosophy
1:05:27
1:05:27
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1:05:27In this episode of The Profound Podcast, I have an enlightening conversation with Dr. Jabe Bloom, a prominent voice in the fields of DevOps and digital transformation. The discussion revolves around the philosophical underpinnings of scientific reasoning and its application to complex systems, particularly through the lens of Charles Sanders Peirce…
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S4 E19 - Andrew Clay Shafer - Unpacking DevOps Evolution and the Future of Digital Transformation
51:47
51:47
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51:47In this episode of The Profound Podcast, I speak with Andrew Clay Shafer, a pivotal figure in the DevOps community and a key influencer in the industry. They delve into the evolution of DevOps, its current state, and its implications for the future, particularly in the context of digital transformation. The conversation begins with a reflection on …
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S4 E18 - Joseph Enochs - Embracing AI in the Enterprise
1:15:23
1:15:23
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1:15:23In this episode, I speak with Joseph Enochs, Managing Director of AI/ML and Emerging Technologies at Enterprise Vision Technologies. Known for his extensive background in DevOps and digital transformation, Joseph shares his remarkable journey transitioning into the AI domain. Joseph begins by recounting how his interest in AI was sparked, notably i…
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S4 E 17 - Dr. Barbara Lawton - Insights on Evolution and Learning in the Digital Age
1:20:44
1:20:44
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1:20:44In this episode, I sit down with Dr. Barbara Lawton, a distinguished statistician and expert in experimental design. Dr. Lawton shares her journey from studying biology and ecology to diving deep into statistics, eventually finding herself at the Rocky Flats nuclear weapons facility. It was here she experienced a pivotal moment that led her to W. E…
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S4 E16 - Angela Montgomery - Integrating Deming and Goldratt for Organizational Transformation
58:18
58:18
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58:18In this insightful episode of the Profound Podcast, I speak with Angela Montgomery, co-founder of Intelligent Management and author of the upcoming book, The Human Constraint. Angela shares her unique journey from a background in arts to collaborating with physicists. The conversation delves into the artificial barriers within organizations, the im…
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S4 E15 - Mike Beck - Engineering Excellence Through Deming's Lens
1:09:12
1:09:12
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1:09:12In this episode, I had a conversation with Mike Beck. We dive deep into W. Edwards Deming's seminal perspectives on quality and their application in the automotive and healthcare sectors. Mike, with his vast experience at General Motors and Toyota, shares compelling stories and insights on how Deming's principles transformed his approach to enginee…
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S4 E14 - Rob Park - Navigating Software Evolution through Deming's Principles
53:12
53:12
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53:12In this episode of the Profound Podcast, I have a conversation with Rob Park. Rob shares his journey from early involvement in extreme programming (XP) to his current fascination with W. Edwards Deming's principles and their application in modern software development. Rob's career path offers a rich tapestry of experiences, from using case tools an…
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S4 E13 - Beth Blankenship - Exploring Deming's Legacy and Modern Applications
1:16:06
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1:16:06In this episode, I have a conversation with Beth Blankenship, a seasoned expert in quality management and a fervent disciple of W. Edwards Deming. We dive deep into Deming's profound principles and their continued relevance in today's digital transformation landscape. Beth begins by sharing her journey from an IT background to becoming a passionate…
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S4 E12 - Dr. Jabe Bloom - Temporal Design and Digital Transformation
57:38
57:38
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57:38In this episode, I sit down with Dr. Jabe Bloom, an expert in design studies and organizational theory. Recently completing his PhD at Carnegie Mellon, Dr. Bloom brings a fresh perspective on the intersection of temporality, complexity, and design, particularly in the context of digital transformation in IT and other industries. We dive into the nu…
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S4 E11 - John Dues - Transforming Education Through Deming's Principles
51:14
51:14
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51:14In this episode of the Profound Podcast, I'm joined by John Dues, Chief Learning Officer at United Schools Network in Ohio and an innovative educator who has ingeniously applied W. Edwards Deming's theories to the educational sector. John shares his journey of discovery into Deming's methodologies and how these have profoundly influenced his approa…
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S4 E10 - Ariane David, PhD - Embracing Uncertainty in Transformation
53:55
53:55
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53:55In this episode of the Profound Podcast, I have the pleasure of speaking with Ariane David, PhD, an insightful thinker and academic who delves into the principles of non-positional thinking and its profound impact on personal and organizational learning. We explore how W. Edwards Deming's theories on quality and continuous improvement intersect wit…
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S4 E9 - Bill Bellows - Unveiling the Spectrum of System Thinking Part 2
55:18
55:18
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55:18In the second episode of my two-part discussion with Bill Bellows, we explore the nuanced realms of quality management, variation, and integration, drawing from the rich legacy of W. Edwards Deming and Genichi Taguchi, and their profound impact on industries ranging from automotive to aerospace. Bill Bellows shares enlightening perspectives on the …
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S4 E8 - Bill Bellows - Unveiling the Spectrum of System Thinking Part 1
55:15
55:15
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55:15In the first part of a two-part series with Bill Bellows, we delve deep into the essence of system thinking and its pivotal role in shaping organizations. Bellows leads us on a journey exploring the nuanced differences between 'Red Pen' and 'Blue Pen' organizations, and beyond, into the realms of 'Me' versus 'We' and the collective impact of every …
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S4 E7 - Dave Nave - Engineering Quality and Transformation with Deming's Legacy
1:05:13
1:05:13
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1:05:13In this episode of the Profound Podcast, I had the pleasure of engaging with Dave Nave, a multifaceted expert with a rich background in engineering, quality improvement, and business management consulting. Through his work and studies, Nave has delved deep into W. Edwards Deming's philosophies, applying these principles across various sectors with …
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S4 E6 - Dr. Khai Minh Pham - Redefining Our Understanding of AI
53:29
53:29
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53:29In this episode of Profound, I talk with Dr. Khai Minh Pham, whose unique approach to artificial intelligence challenges conventional paradigms and opens new frontiers in AI research and application. Dr. Pham, with his extensive background in both medicine and artificial intelligence, shares his journey towards creating a distinctive AI framework t…
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S4 E5 - Richard Steele - Navigating Cultural Shifts with Deming's Philosophy
43:52
43:52
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43:52In this episode of the Profound Podcast, I engage in an insightful conversation with Richard Steele, founder and president of Peeker Services. We explore his journey from rebuilding locomotives to embracing W. Edwards Deming's principles, leading to a radical change in his company's management practices, particularly around performance appraisals a…
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S4 E4 - Bill Bellows - Unraveling Complexity in Safety and Quality Part 2
40:24
40:24
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40:24In part two of their discussion, John Willis engages in a deep dive with Bill Bellows on the multifaceted world of safety, quality, and systems thinking. Inspired by the pioneering work of Sydney Decker, Dr. Woods, and Erik Hollnagel, they explore the nuanced perspectives on safety and quality that transcend conventional understanding. John and Bil…
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S4 E3 - Bill Bellows - Navigating Organizations Through a Systems Lens Part 1
34:16
34:16
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34:16In this episode, I sit down once again with Bill Bellows to explore the interconnected nature of quality thinking. Our conversation ventures beyond traditional boundaries, drawing on Bill's unique insights into systemic thinking and its implications for organizational excellence. We delve into the philosophy of interconnectedness, illustrating how …
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S4 E2 - Derek Lewis - Legacy of Quality Control Pioneers
30:18
30:18
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30:18I have a great discussion between Derek Lewis and John Willis, focusing on the historical and philosophical underpinnings of quality control and those who were paramount to the movement including Walter Shewhart, W. Edwards Deming, and Joseph M. Juran. The dialogue includes anecdotes, critiques, and appreciations of Shewhart and Deming's work, incl…
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S4 E1 - Adam Hawkins - Seeking Quality in the Digital Landscape
58:19
58:19
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58:19I have an enlightening conversation with Adam Hawkins in this episode. We dive deep into W. Edwards Deming's seminal perspectives on quality. Our dialogue explores how this expansive framing of quality requires connecting producers and consumers in a broader system. We relate these concepts to service level objectives (SLOs) and their role in quant…
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S3 E9 - Bill Bellows - Genichi Taguchi and Quality - Part 2
48:02
48:02
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48:02In this second part of a two-part series, I speak with Bill Bellows about W. Edwards Deming's influence on Japanese manufacturing, specifically Toyota. We discuss Deming's relationship with Genichi Taguchi and how their quality philosophies intersect and complement each other. We explore Deming and Taguchi's differing notions of quality - meeting s…
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S3 E8 - Bill Bellows - Genichi Taguchi and Quality - Part 1
55:50
55:50
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55:50In this first part of a two-part series, I chat with Bill Bellows in this episode. Bill gave us a little history of his introduction to Genichi Taguchi's methods and quality concepts while working as an engineer in the jet engine industry. We explore key ideas around variability reduction, precision vs accuracy, process capability, and Taguchi's lo…
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S3 E7 - Tracy Bannon - DevOps, DevSecOps, SRE, Risk, and Generative AI
53:47
53:47
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53:47I geek out with Tracy Bannon in this episode. Tracy gave us a little history of MITRE and her work at MITRE. DevOps, DevSecOps, and SRE, were also discussed from words to movements. We explore QA and risk controls as well as modern governance. Our conversation ended with a great discussion about generative AI, specifically ChatGPT. Tracy can be fou…
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This episode features Mike Harris, a Tester at Geckoboard who self-identifies as a Tester. We discuss how vital Dr. Deming's ideas are to testing, especially around the System of Profound Knowledge, with Mike, who has worked in testing for 20 years. It is another example of Dr. Deming's ideas' relevance in the modern era. Here's a summary: Introduc…
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S3 E5 - Donna Knapp - Probable Cause versus Root Cause
48:59
48:59
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48:59In this episode, Donna and I discuss what's wrong with the words Root Cause and Root Cause Analysis. Our original thoughts and the differences between the old and new meanings are discussed. Undoubtedly, Dr. Deming's words matter, and we try to figure out what he would have said.By John Willis
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S3 E4 - John Willis - Why Deming Still Matters (Sample Audio Book)
1:14:32
1:14:32
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1:14:32I'm John Willis (Botchagalupe). For almost ten years, I have been researching and writing a book about Dr. Deming. About two years ago, I got serious about the work, and then the pandemic struck. I should write this book if I ever intend to do so. Two years ago, I started working with a wonderful consultant, Derek Lewis. He has a phenomenal voice t…
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S3 E3 - Donna Knapp - Dr. Deming as a Sustainability Specialist?
52:13
52:13
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52:13I interview a longtime Dr. Deming fan and early DevOps pioneer in this episode. Donna has a similar background to mine, where we both worked before the age of clouds and modern infrastructure. You are going to enjoy this podcast. Here are some links for follow-up knowledge. Donna Knapp Linkedin ReCommoning: Transitioning Organisations with Jabe Blo…
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S3 E2 - Dennis Sergent - From Bell Labs to DevOps
50:03
50:03
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50:03Dennis is the founder of Sergent Results Group. Sergent Results Group was founded in 2000 and offers professional coaching, consulting, leadership learning, quality and productivity training and expert facilitation. The company created Continual Quality Improvement (CQI) Academy™ for leaders and managers seeking to understand the scientific improve…
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S3 E1 - Damon Edwards - Profound Knowledge
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34:55
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34:55In this episode Damon Edwards interviews me about my upcoming Deming book. Damon and I have been DevOps partners in crime since the beginning of DevOps. We were both down in Boca Raton recording for the Techstrong Predict conference. Techstrong let us use their facility to record the podcast. Damon does a great job of pulling knowledge about my boo…
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Glenn Wilson, author of "DevSecOps: A leader's guide to producing secure software without compromising flow, feedback, and continuous improvement" discusses our upcoming trip to Japan. We are both becoming huge fans of Katie Anderson (see my last podcast), and we are attending her Japan trip. I asked him why he signed up for the trip. In addition, …
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Profound - S2 E11 - Katie Anderson - Learning to Lead, Leading to Learn
55:01
55:01
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55:01Katie Anderson is a leadership coach, consultant, and author who inspires individuals and organizations. In 2015, she moved to Japan from public health research. She shares lessons she learned in Japan about deepening your leadership skills with The Profound podcast. As Katie had already applied Toyota production principles in the healthcare system…
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Dave and I have a long history together. Besides being one of the DevOps OG's (did I say that right?) Dave has also been a fan of Dr. Deming for many years and came on the podcast to let me know about his consulting work and Deming's principles. Dave specializes in DevOps and private equity. When I hang out with Dave, I always have a great time. Yo…
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Profound - Dr Deming - S2 E9 - Rob England - The Original Skeptic
54:44
54:44
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54:44Rob and I go old school in this episode. We had first met back in my early days before DevOps when I used to run a Tivoli consulting business. Rob describes how he used Dr. Deming's principles in his consulting work. Rob works alongside Dr. Cherry Vu and describes himself as a Teal Unicorn. LinkedIn and Twitter are the best places to find Rob and C…
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Profound - Dr Deming - S2 E8 - Domenico Lepore - Deming and Goldratt
1:06:46
1:06:46
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1:06:46Dominico Lepore developed the Decalogue™ management methodology together with Oded Cohen, a leading, world-renowned expert in The Theory of Constraints. One of the first books I read about Dr. Deming is his "Deming and Goldratt: The Theory of Constraints and the System of Profound Knowledge." In this episode, we cover everything from Dr. Deming's e…
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Profound - Dr Deming - S2 E7 - John Hunter - Curious Cat (Part 2)
41:22
41:22
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41:22This is part 2 of a two-part episode with John Hunter. John Hunter's background includes two areas of focus: management improvement and information technology program management. His experience is in improving the performance of organizations. For the last 15 years, his focus has been on management improvement with a concentration on using technolo…
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