We create systems of accountability to turn generational challenges into leadership wins.
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Retaining Gen Z Talent Podcasts
Truth, Lies & Work is the UK's #1 Management Podcast. Brought to you by the HubSpot Podcast Network, this award-winning podcast is where behavioural science meets workplace culture. Hosted by Chartered Occupational Psychologist Leanne Elliott and business owner Al Elliott, the show has reached #2 in the UK Business Podcast Charts and consistently ranks as a Top 10 trending business podcast globally. With a unique blend of evidence-based insight and lived experience, Leanne and Al simplify th ...
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The HVAC Know It All Podcast, hosted by Gary McCreadie, is an industry leading show that focuses on education within the HVAC and Refrigeration Trade.
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Organisational expert Helen Beedham explores the human side of work. She talks to business leaders, academics, authors and other experts about what’s helped them to work at their best and how we can create organisations where everyone can flourish. Tune in for some honest reflections, some wise advice and a host of practical suggestions to help you and your business succeed. Find the show notes at www.helenbeedham.com.
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S10 Ep 23: How to Develop and Retain Gen Z Talent with Alex Atherton
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34:27What’s really going on with Gen Z at work and how can leaders rethink their approach to unlock their immense potential? In this episode, Helen Beedham sits down with educator, leadership coach, and author Alex Atherton to explore the myths, frustrations, and truths surrounding Gen Z talent. Drawing on his decades of experience as a Head Teacher and…
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255. Why some people are difficult at work, with Aoife O'Brien
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49:50Welcome back to Truth, Lies & Work, the award-winning podcast where behavioural science meets workplace culture. This week, Al and Leanne sit down with Aoife O’Brien Founder of Happier at Work and host of the Happier at Work podcast — for a conversation about why so many people feel misaligned at work, and what leaders can do about it. Aoife combin…
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HR Strategies That Actually Work with Gen Z. A Conversation with Jack Foust
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24:01Struggling to recruit, manage, or retain Gen Z? You're not alone, and you're not imagining the shift. In this episode of The Ascended Workplace, Rebecca Burtram sits down with HR leader Jack Foust to break down what’s REALLY happening with Gen Z talent and what the most effective HR leaders are doing to adapt. Drawing from years of recruiting, onbo…
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254. AI-xiety, dreamers vs doers, and toxic COVID culture. PLUS! Can you really fake it till you make it?
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52:24Welcome to another edition of This Week in Work, where Chartered Occupational Psychologist Leanne Elliott and business owner Al Elliott break down the latest news on people, culture, and behavioral science. This week, we look at the direct, measurable impact of toxic culture and unpack the new anxieties surrounding Artificial Intelligence. Plus, in…
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The Clear Drain PVC Solves the Root Cause of HVAC Drain Line Clogs with Jeff Ponce
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26:39In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Jeff Ponce, Senior Product Manager at RectorSeal, about Clear Drain PVC and the science behind better condensate management. Jeff explains how traditional PVC drain lines develop clogs caused by bacteria and biofilm buildup and how Clear Drain PVC solves this with a hyd…
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253. What happens when you bet on people the world overlooks?: The story of Standout Socks, with Co-founder and MD, Christian Laing
1:04:36
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1:04:36Welcome back to Truth, Lies & Work, the show where behavioural science meets workplace culture, brought to you by the HubSpot Podcast Network. This week, Leanne sits down with Christian Laing, co-founder of Stand Out Socks and one of the most compelling voices in ethical employment today. Christian’s story began with something simple: wanting his y…
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What HVAC Techs Must Know to Start the Business Right and Stay Legal with Robin and Ian
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24:20In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes discuss the foundational steps of starting your own HVAC business with Robin Henry, Owner of Pinnacle Building Performance and Ian Schotanus, The HR Guy and Co-owner of The Big Picture Consulting. From forming an LLC to hiring your first empl…
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252. QuitTok returns, rising Gen-Z confidence and LinkedIn’s most memorable interviews. PLUS! Do high achievers really sleep less?
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52:40Welcome back to This Week in Work This week: workplace confidence flips, QuitTok resurfaces, and LinkedIn shares its most chaotic interview stories. In Truth or Lie, we tackle the myth of the “four-hour sleeper.” And in the Workplace Surgery, we unpack micromanagement, occupational health, and senior-level flatness. 🔥 Stories Covered 1. QuitTok mak…
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Air Quality Hazards in Construction for Property Buyers to Demand Clean Ducts - Richard Turner Part 2
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16:26In part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Richard Turner, owner of Modern PURAIR. They discuss the realities of duct cleaning in both residential and commercial spaces. Richard explains the challenges of cleaning systems after fires, poor construction practices, and general dust buildup over time. The…
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HVAC System Myths for Property Managers to Reduce Air Contamination with Richard Turner Part 1
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22:04In this episode of the HVAC Know It All Podcast, host Gary McCreadie speaks with Richard Turner, owner of Modern PURAIR and a professional duct cleaner with experience in commercial HVAC systems and restoration work. Richard explains the importance of proper duct cleaning and how poor methods can actually make indoor air quality worse. He walks thr…
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251. WD-40’s Garry Ridge on leadership: "Any dumbass can do it"
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51:06Welcome back to Truth, Lies & Work, the award-winning podcast where behavioural science meets workplace culture. Today, we’re joined by a leader who has shaped the modern understanding of culture, belonging and performance more than almost anyone else working today: Garry Ridge, former CEO and Chairman of WD-40 Company, now the founder of The Learn…
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Restorative Justice to Conflict in the Workplace: What Gen Z Learned from RJ... and What They Didn't
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20:49In this episode, Rebecca turns the mic toward Adam for a candid conversation rooted in his years as a Restorative Justice (RJ) coach in K–12 schools. What began as a well-intentioned approach to repairing harm and strengthening community eventually drifted into something different: a system where accountability blurred, consequences disappeared, an…
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250. The Post Office scandal, beating imposter syndrome and the UK's work crisis. PLUS! Does time really speed up as we get older?
52:44
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52:44Welcome back to This Week in Work, the show where behavioural science meets workplace culture — brought to you by the HubSpot Podcast Network. This week, Al and Leanne unpack one of the darkest stories in British business — and what it reveals about organisational failure and human systems. 🔥 Stories Covered 1. Can the government really ‘Keep Brita…
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Trades Are Losing Talent for HVAC Leaders to Fix Culture by Teaching Respect with Kyle Smith Part 2
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16:03In part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Kyle Smith, an HVAC technician and account manager at MK Mechanical, LLC. They discuss the importance of mentorship in the trades and how creating a supportive learning environment can help new technicians thrive. Kyle shares his experience of teaching the n…
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The Best Time to Start your Own HVAC Business for Technicians who Want Freedom
29:26
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29:26In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes discuss a foundational question for aspiring HVAC entrepreneurs: Why start your own business? This episode sets the tone for an ongoing series designed specifically for small business owners and those on the cusp of taking the leap into HVAC …
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249. Why LinkedIn feels fake, with Nick Power
50:31
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50:31Welcome back to Truth, Lies & Work, the award-winning podcast where behavioural science meets workplace culture — brought to you by the HubSpot Podcast Network, the audio destination for business professionals. This week, Al and Leanne sit down with Nick Power — senior marketing leader at The Noun Project and one of the most talked-about voices on …
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How the Trades Are Replacing College for Gen Z to Build Real Careers with Kyle Smith Part 1
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24:18In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Kyle Smith, HVAC technician and account manager at MK Mechanical, LLC. Kyle shares insights about his new book "Grit, Grind, and Glory in the Trades", written to guide young people considering a future in the trades. He and Gary discuss the growing use of smart tools an…
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248. What Celebrity Traitors can teach us about lying. PLUS! Trump's war on woke, quiet-quitting success and the work impact of bad music.
57:10
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57:10Welcome back to This Week in Work, your Tuesday news round-up where workplace culture meets behavioural science. This week: political shockwaves for DEI, an unexpected quiet-quitting success story, retail workers pushed to the brink by Christmas music, a myth-busting Truth or Lie, and three big Workplace Surgery questions. 🔥 Stories Covered 1. Trum…
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How to Replace ROI Training with Mentorship to Retain Gen Z Tech in HVAC with Joshua Canfield Part 2
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23:34In part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined again by Joshua Canfield, owner of Blue Box HVACR, about the value of transformational coaching in the skilled trades. They discuss how empathy, patience, and clear communication can help new technicians grow and succeed. Joshua explains why older techs often s…
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S10 Ep 22: How to Humanise HR with Vivian Leinster
31:58
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31:58Can HR be both the conscience of the organisation and a champion for the people who work in it? In this episode, Helen Beedham sits down with seasoned C-suite executive Vivian Leinster, whose 30-year career as a Chief People Officer and People Director has spanned sectors from telecoms and technology to healthcare and insurance. Together, they peel…
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247. Emotion Hacks: 50 Ways to Feel Better Fast, with Dr Ryan Martin
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47:37It’s Thursday, and we’re back with a guest conversation built for leaders who want practical psychology without the fluff. Today: how to feel better, think clearer, and lead smarter with Dr Ryan Martin — The Anger Professor. Guest intro Dr Ryan Martin is a psychologist and emotion researcher known as The Anger Professor. In this conversation he exp…
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How HVAC Leaders Can Replace Ride-Alongs with Real Pressure-Based Learning - Joshua Canfield Part 1
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25:14In this episode of the HVAC Know It All Podcast, host Gary McCreadie speaks with Joshua Canfield, owner of Blue Box HVACR. Together, they explore how training for new HVAC technicians has changed over the years. Josh shares his own journey from being thrown into the trade with no experience to running jobs alone within weeks. They talk about the ne…
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246. Career catfishing, outrageous interview hacks and recognition at work. PLUS! The truth behind the 10,000 hours rule.
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53:52It’s time for another This Week in Work — your Tuesday round-up of workplace news, research and real-world dilemmas. Hosted by Leanne Elliott, Chartered Occupational Psychologist, and Al Elliott, business owner. This week: fake job ads, clever interview hacks, the power of recognition, and whether it really takes 10 000 hours to master anything. 🔥 …
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The Dual Fuel Systems for HVAC Pros to Stop Coil Damage and Rusted Furnaces with Jim Fultz Part 2
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18:14In part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined again by Jim Fultz, National Technical Training Manager at Copeland and a former Emerson trainer, to explore dual fuel systems and the importance of proper equipment placement. They talk about the difference between thermal and economic balance points, and why …
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245. How to dress for success: The surprising psychology of workwear, with Style Coach, Angela Foster
56:26
56:26
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56:26In today’s episode, Leanne and Al are joined by Angela Foster, an expert in the fashion and beauty industry with over 20 years of executive experience.Angela empowers high-achieving women to craft wardrobes that radiate confidence and align with their professional and personal goals. Through her SPARK method, Angela has transformed how her clients …
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Thermal vs Economic Balance for HVAC Techs to Maximize Heat Pump Performance with Jim Fultz Part 1
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22:05In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Jim Fultz, National Technical Training Manager at Copeland and a former Emerson trainer. Jim explains the concepts of thermal and economic balance points in heat pump systems, breaking down how each affects system performance and efficiency. He walks through how to calc…
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244. Waitrose axes autistic volunteer, A.I. clones and managing hiring chaos. PLUS! Are first born children natural leaders?
50:50
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50:50Welcome back to Truth, Lies & Work — the award-winning podcast where behavioural science meets workplace culture, brought to you by the HubSpot Podcast Network, the audio destination for business professionals. Hosted by Chartered Occupational Psychologist Leanne Elliott and business owner Al Elliott, this week’s stories dig into workplace trust, e…
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HVAC Business Series for Technicians Ready to Launch Smarter with Furman Haynes
27:34
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27:34In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Furman Haynes, Co-Founder of WorkHero. They discuss the challenges and rewards of starting and running a small HVAC business. Furman explains how new business owners often struggle with administrative tasks, financial management, and marketing. They talk about the impor…
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S10 Ep 21: How to Be Good Enough at Work with Michael Skapinker
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30:42Can the secret to thriving at work be about being “good enough” rather than exceptional? In this episode, Helen Beedham sits down with award-winning journalist, careers counsellor, and Financial Times contributor Michael Skapinker to unravel why letting go of perfectionism could be transformational for managers and teams. Together, they explore the…
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243. What if leadership didn't need a leader? With Psychologist and Author, Danny Wareham
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47:00Welcome back to Truth, Lies & Work — the award-winning podcast where behavioural science meets workplace culture, brought to you by the HubSpot Podcast Network, the audio destination for business professionals. This week, Al and Leanne talk to Danny Wareham, organisational psychologist and author of Constellation Leadership: Reimagined for a Connec…
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242. Amazon sacks HR, bosses blame Gen Z and new-job red flags. PLUS! Does your vibe really attract your tribe?
49:04
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49:04Welcome back to Truth, Lies & Work — the award-winning podcast where behavioural science meets workplace culture, brought to you by the HubSpot Podcast Network, the audio destination for business professionals. Hosted by Chartered Occupational Psychologist Leanne Elliott and business owner Al Elliott, this week’s headlines dive into generational fr…
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The Press Fitting Tool for HVAC Techs to Save Time on Installs & Repairs - Jessica Slaughter Part 2
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20:43
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20:43In part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his discussion with Jessica Slaughter, Marketing Manager at RLS Rapid Locking System, about the growing use of press fittings in the HVAC industry. They talk about common pushbacks like tool cost and trust in the technology, and how RLS is working to address th…
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The RLS Revolution in HVAC That's Dividing Techs and Changing Installs with Jessica Slaughter Part 1
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18:45In this episode of the HVAC Know It All Podcast, host Gary McCreadie sits down with Jessica Slaughter, Marketing Manager at RLS Rapid Locking System. Jessica discusses the benefits of using press fittings in HVAC and refrigeration, explaining how they provide a safer, faster, and more efficient alternative to brazing. She shares insights into commo…
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241. What if meetings were the best part of your day? (Yes, really!). With Mamie Kanfer Stewart
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49:45Welcome back to Truth, Lies & Work, the award-winning podcast where behavioural science meets workplace culture — brought to you by the HubSpot Podcast Network, the audio destination for business professionals. Hosted by Chartered Occupational Psychologist Leanne Elliott and business owner Al Elliott, this episode is a masterclass on one of the mos…
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240. Starbucks’ CEO fail, toxic superstars and Dubai’s Wolf of Wall Street? PLUS! Is Maslow's hierarchy a myth?
47:11
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47:11Welcome back to Truth, Lies & Work — the award-winning podcast where behavioural science meets workplace culture, brought to you by the HubSpot Podcast Network. Hosted by Chartered Occupational Psychologist Leanne Elliott and business owner Al Elliott, every Tuesday we unpack the biggest workplace news stories, decode the psychology, and tackle rea…
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S10 Ep 20: How to Be Fearless in Life and Work with Soulaima Gourani
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30:28What does it really mean to be fearless at work and is it about confidence, risk-taking, privilege, or something deeper? In this episode, Helen Beedham sits down with globally recognised tech founder, author, CEO, and World Economic Forum Young Global Leader, Soulaima Gourani, to rethink what it means to dance through life and career challenges, ra…
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The Generations At Work: Are We Really That Different?
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18:23
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18:23Every generation thinks the next one “just doesn’t get it.” But what if generational conflict at work isn’t really about age it’s actually about context? In this episode of The AscendED Workplace, we break down what’s actually new about Gen Z in the workplace and what’s just history repeating itself. From differing views on work ethic to communicat…
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239. Why your founder's culture dies at 50 employees (And what to do about it), with Work Futurist, Josh Levine
41:11
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41:11Welcome back to Truth, Lies & Work, the award-winning podcast where behavioral science meets workplace culture. Hosted by Chartered Occupational Psychologist Leanne Elliott and business owner Al Elliott, this episode features Josh Levine, work futurist, author of "Great Mondays," and culture consultant who's helped companies like Credit Karma navig…
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How E-Commerce Is Replacing HVAC Supply Counters and Changing the Trades with Kaytee Gray
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34:32In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Kaytee Grey, VP of Fulfillment Operations at SupplyHouse, previously Head of Demand Planning. They talk about the shift from brick-and-mortar stores to online parts buying in the trades. Kaytee explains how e-commerce makes it easier and faster to find and order the rig…
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238. Mr Beast on hiring A-players, digital hangovers and risky workplace humour. PLUS! Are tall people really more successful?
52:30
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52:30By HubSpot Podcast Network
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237. Is hybrid the worst of all worlds? With Professors Ina Purvanova and Alanah Mitchell, authors of The New Workplace"
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53:23Welcome back to Truth, Lies & Work, the award-winning podcast where behavioral science meets workplace culture. Hosted by Chartered Occupational Psychologist Leanne Elliott and business owner Al Elliott, this episode features Professors Ina Purvanova and Alanah Mitchell, authors of "The New Workplace" and experts who've spent years studying remote,…
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How HVAC Pros Can Electrify Everything & Reduce 90% of Installation Mistakes with Nate Adams Part 2
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21:49In part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversation with Nate Adams, Co-Founder at Phantasm and Founder at Nate the House Whisperer, about electrifying homes and the benefits of heat pumps, solar, and other electric technologies. They discuss how these systems improve comfort, lower costs, and o…
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236. Office frogging, A.I. workslop and Deloitte's awkward pay gap. PLUS! Are lefties really more creative?" - This Week in Work, 30th September 2025
53:21
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53:21Welcome back to Truth, Lies & Work, the award-winning podcast where behavioral science meets workplace culture. Hosted by Chartered Occupational Psychologist Leanne Elliott and business owner Al Elliott, bringing you the latest workplace stories that actually matter. News Round Up Office Frogging - Gen Z's Job-Hopping TrendGen Z workers are hopping…
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How HVAC Pros Replace Gas and Maximize Comfort with Load-Matching Heat Pumps with Nate Adams Part 1
28:20
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28:20In this episode of the HVAC Know It All Podcast, host Gary McCreadie chats with Nate Adams, Co-Founder at Phantasm and Founder at Nate the House Whisperer. Nate explains how heat pumps provide unmatched comfort by adjusting to the home's needs and running efficiently. He talks about the importance of system sizing, load matching, and radiant temper…
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S10 Ep19: How Workers Young and Old Can Thrive Amidst AI with Rob Garlick
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33:47How is AI impacting our jobs, careers, and sense of purpose at work? Who stands to win or lose as the pace of change accelerates? In this episode Helen Beedham chats to Rob Garlick, author, consultant, and former Head of Innovation & Technology at Citi Global Insights, to unpack how artificial intelligence is reshaping opportunities, job quality, a…
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235. How to make work work for you, with Isabel Berwick, best-selling author of The Future-Proof Career
47:13
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47:13Welcome back to Truth, Lies & Work, the award-winning podcast where behavioral science meets workplace culture. Hosted by Chartered Occupational Psychologist Leanne Elliott and business owner Al Elliott, this episode celebrates friend of the show Isabel Berwick and the paperback release of her bestselling book "The Future-Proof Career." Episode Sum…
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How HVAC Contractors Can Stop Oversizing & Close More Deals Using LaserCalc - Andrew Barton Part 2
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18:55In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his chat with Andrew Barton, CEO of AirMatch, Arenberg, Imogen Technologies LLC, and CFM Equipment Distributors. They discuss the Laser Calc tool and how it helps techs and contractors do fast and easy load calculations, both room-by-room and block load. Andrew explains …
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234. Job hugging, Microsoft meltdowns and career regrets. PLUS! The truth about white noise and your brain - This Week in Work, 23rd September 2025
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47:42Welcome back to Truth, Lies & Work, the award-winning podcast where behavioral science meets workplace culture. Hosted by Chartered Occupational Psychologist Leanne Elliott and business owner Al Elliott, bringing you the latest workplace stories that actually matter. This week we explore "job hugging" - the new workplace trend where people stay in …
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How HVAC Contractors Use Load Calc & AHRI Quotes to Boost Sales Ethically with Andrew Barton Part 1
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20:39In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Andrew Barton, CEO of AirMatch, Arenberg, Imogen Technologies LLC, and CFM Equipment Distributors. Andrew explains how AirMatch helps HVAC contractors build and price systems on-site using tools like Laser Calc for quick and detailed load calculations. He shares how the…
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233. The 1st HR leader who didn't carry a gun: Meet Amy Bouque, Chief People Officer at Kelly Services
44:14
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44:14Welcome back to Truth, Lies & Work, the award-winning podcast where behavioral science meets workplace culture. Hosted by Chartered Occupational Psychologist Leanne Elliott and business owner Al Elliott, this episode features one of the most brutally honest interviews we've ever had about what it really takes to lead people the right way. Episode S…
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