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Service Management Podcasts

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I’m America’s Service Sales coach Joe Crisara, and I’ve been down the same path. For nearly 45 years, I performed services for clients just like yours, and like you, I suffered frustration & heartbreak, and I poured out the blood, sweat & tears it takes to survive. Over time, I learned to change how I did things so I got more traction and better results.
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Beyond the Prompt dives deep into the world of AI and its expanding impact on business and daily work. Hosted by Jeremy Utley of Stanford's d.school, alongside Henrik Werdelin, an entrepreneur known for starting BarkBox, prehype and other startups, each episode features conversations with innovators and leaders to uncover pragmatic stories of how organizations leverage AI to accelerate success. Learn creative strategies and actionable tactics you can apply right away as AI capabilities advan ...
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Why Invest?

W1M Wealth & Investment Management

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In this award winning podcast, a team of hosts from W1M are joined by a variety of guests to get under the bonnet of investment-related topics. From deep dives across the full spectrum of asset classes and regions, to broader themes of geopolitics, economics, and entrepreneurism, this podcast aims to demystify the worlds of finance, investment and beyond. Hosted on Acast. See acast.com/privacy for more information.
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The Modern Facilities Management Podcast is your premier resource for insights, trends, and best practices in the ever-evolving world of Facilities Management. Hosted by Griffin Hamilton, this show features conversations with thought leaders, service providers, and tech innovators who are shaping the future of FM. From navigating new technologies like AI and IoT to optimizing operational efficiency and sustainability, we dive deep into the challenges and opportunities facing facility manager ...
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The No.1 Home Service Podcast where Mike Andes, founder of Augusta Lawn Care Services Franchise, Pay for Performance, and Copilot CRM, shares invaluable insights into growing a profitable home service business. Whether you're a seasoned entrepreneur or just starting out, Mike dives into the nitty-gritty of what it takes to succeed in the home service industry. With his wealth of experience and expertise, Mike answers your burning questions, provides actionable strategies, and offers practica ...
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Music and fashion impresario Scott Lipps, drummer for Courtney Love and owner of Lipps LA and One Management, sits down for intimate conversations with some of the biggest names in music and pop culture. From Anthony Kiedis, Randy Jackson, Courtney Love, G Eazy, and many more. Originally airing on Dash Radio, published here as a one-hour podcast. Stay tuned for exciting episodes ahead…
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Advisor Success Series

Freedom Investment Management, Inc.

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Hosted by Freedom Investment Management, Inc., we bring you innovative ideas from investment experts and practice and business management leaders. Check back often to hear from fellow financial advisors talk about what is working for them; service providers describing best of breed technology, product and practice solutions; as well as, economists, portfolio managers, analysts and investment product specialists from all ends of the industry spectrum, from mega global managers to small but in ...
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Lee Cockerell shares his wisdom and experience from his time as the Executive Vice President of Operations for Walt Disney World. Along with host Jody Maberry, Lee discusses how you can apply lessons in leadership, management, and customer service to create magic in your organization.
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CyberSound™

CyberSound Podcast by Vancord

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CyberSound™ is a podcast built by and for business owners and professionals. Tune in as our cybersecurity experts cover the latest news regarding IT security, the most recent and relevant threats organizations are facing today, and provide tips to keep your business safe.
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AI That Works4Me explores how artificial intelligence is changing IT Service Management, Enterprise Service Delivery, and Digital Operations. Each week, we break down real use cases, smart automation strategies, and the tools that work — not just buzzwords.
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Top of the Morning

Mint - HT Smartcast

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Top of the Morning is a daily podcast hosted by Nelson John, in which we bring you all the action from the global markets and the business world to kick-start your day on a well-informed note. This is a Mint production, brought to you by HT Smartcast
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The Easemakers Podcast

Kristin Twiford & Mohamed Elzomor, Easemakers

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Every estate manager has a story — and this is where you get to hear them. The Easemakers Podcast is made for people who are passionate about the art of private service. Tune in to learn from the best in the business, get tips and inspiration to fuel your career, and connect with people get it. The Easemakers Podcast is presented by Nines, household management software and services built to help discerning households and the people who support them live with ease.
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Our Public Lands

Adam Bronstein

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A podcast about our beloved and treasured public lands where I interview subject matter experts and activists from across the country who are working to protect and advocate for our public lands and their wildlife, wilderness, and cultural values. ourpubliclandspodcast.substack.com
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Morgans is Australia's largest national full-service retail stockbroking and wealth management network with more than 240,000 client accounts, 500 authorised representatives and 950 employees operating from offices across all states and territories in Australia.
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The IT Business Podcast is a show for MSPs (Managed Service Providers) and IT Professionals providing business network support and managed services. The podcast aims to provide actionable advice and tips that help IT businesses survive and grow in the competitive tech industry. The podcast features guest interviews with seasoned IT professionals, business owners, vendors and industry leaders who share their experiences, insights, and strategies for success. These discussions often cover topi ...
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Sponsored by the caregiving benefit service Homethrive, this podcast features discussions on caregiving topics, interviews with thought leaders, and provides expert advice for caregivers from Homethrive's in-house Care Guides.
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The Logistics of Logistics

Joe Lynch: Transportation, Logistics Podcaster

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The Logistics of Logistics is a podcast hosted by industry expert Joe Lynch. Joe interviews founders, executives, and innovators who are shaping the future of logistics and supply chain. Topics include transportation, logistics, warehousing, technology, supply chain, and ecommerce. The Logistics of Logistics audience expects an inside perspective of what's next in logistics and supply chain delivered via podcasts, videos, and articles. Topics include: Transportation Topics Small package, Sma ...
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Resilient Advisor Podcast

Jay Coulter, CFP®, CIMA®

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This podcast is for financial advisors who want to build resilience in their business and personal life. Each episode brings the best ideas, systems and strategies of the industries top performers. Jay Coulter interviews subject matter experts and thought leaders to help listeners identify ways to improve their business. Topics include investment management, practice management, financial advisor marketing, client service, technology, compliance, ETF strategies, portfolio construction and ot ...
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At Take Point Wealth Management, our mission is to simplify investing and give thoughtful, intelligent advice to people who want added financial peace. We do this by always striving to deliver the best possible investment counsel and the most exceptional personal service. Visit www.TakePointWealth.com to learn more.
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In-Service is a podcast for EMTs, paramedics, and EMS leaders who want to stay informed, inspired, and ready for anything. Hosted by a 30-year veteran of emergency medical services, this show covers EMS leadership, field operations, clinical best practices, and real-world challenges faced by first responders. Each episode features interviews with experts and frontline professionals offering practical insights, career advice, and tools to grow in today’s fast-changing EMS landscape.
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Welcome to The FED Weekly, the go-to podcast for current and retired U.S. federal employees who need to stay informed on the issues that matter most. In a rapidly changing political landscape, we deliver concise, weekly updates on the legislative, executive, and agency-level actions that have a direct impact on your professional life and financial future.
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Genius Loves Company

Rockefeller Capital Management

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We recognize genius wherever it exists, and if you’re known by the company you keep, we are proud not only to spotlight the women that are part of Rockefeller Capital Management’s unique network, but in that same spirit, to welcome our brilliant listeners. Genius Loves Company is a series featuring women who are seasoned leaders and their inspiring insights and perspectives. In candid conversations, our guests share how different life experiences, priorities, and values have led them to pers ...
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Welcome to Plugged In, the podcast where fleet transformation gets real. Powered by éXō by ZeroMission, we explore the fast-evolving world of low and no emission transport. From battery electric to hydrogen, biofuels to blended fleets, to the demands of ESG regulations. We dive into how organisations are navigating the shift to sustainable mobility. Each episode brings you insights from frontline fleet managers, tech experts, policy shapers, and innovators on how they’re planning, adapting, ...
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Navigating the Customer Experience

Yanique Grant, Customer Experience Strategist, Entrepreneur

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Join host Yanique Grant as she takes you on a journey with global entrepreneurs and subject matter experts that can help you to navigate your customer experience. Learn what customers really want and how businesses can understand the psychology of each customer or business that they engage with. We will be looking at technology, leadership, customer service charters and strategies, training and development, complaint management, service recovery and so much more!
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Are you seeking a fast, secure, and professional way to set up your company in Singapore? Koh Management, with over 39 years of experience, is your trusted partner for business registration, company incorporation, documentation, compliance optimization, and management consulting. Their comprehensive service includes expert guidance on choosing the right business structure (private limited company, partnership, LLP, sole proprietorship), support for bank account setup, and full legal complian ...
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Welcome to Retail101online, where timeless wisdom meets modern retail! Join our host, a seasoned veteran with four decades of experience spanning 20 countries and multiple retailers. In a world dominated by automation and technology, essential retail knowledge is often overlooked. Our mission is to revive these forgotten fundamentals and empower both aspiring retailers and curious consumers. From customer service to inventory management, we delve deep into the core principles that form the b ...
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PEI Group’s ‘Private Equity Spotlight’ podcast illuminates the latest trends in private equity across fundraising, portfolio management, deals, regulation and more. Get a front-row seat with our award-winning journalists from publications including Private Equity International, Private Funds CFO, Buyouts and PE Hub, as they interview the industry’s biggest personalities and dig deep into the dynamics affecting LPs, GPs and service providers. Available wherever you get your podcasts.
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Deer University

Dr. Bronson Strickland & Dr. Steve Demarais

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Deer University podcasts are all about deer biology and management. Drs. Bronson Strickland and Steve Demarais are both deer hunters, deer biologists, professors of wildlife management, and co-directors of the Mississippi State University Deer Lab. Steve and Bronson are so crazy about deer biology and management that they made it their career! Our goal is to explain how you can use deer research to improve your hunting and management experiences. Don't take for granted what your buddy says o ...
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Hartfield Complete Services

Hartfield Complete Services

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Hartfield Complete Services brings its expertise in demolition, restoration, and renovation to the podcast space—sharing insights that reflect the same professionalism and precision seen on every job site. Focused on Central Florida’s construction needs, the company offers a fresh perspective rooted in safety, accountability, and innovation. Each episode explores topics tied to their core services, from navigating permitting processes to understanding the importance of detailed project docum ...
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Noah Brooks, Good Life Director and Chief Investment Strategist, and Chris Needs, Research Analyst, geek out – ahem, “enthuse” – over the markets and the investment landscape for an artful discussion on relevant and interesting influences and impacts to the economy and your financial outlook.
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The Managed Services space can be a challenging place to build a business. Tune in to hear industry experts talk about topics that are on the minds of MSPs in the Peer Groups. Our hosts come from working in the trenches at Managed Service Providers, and are active MSP Peer Group facilitators that have conversations with dozens of MSPs each month. Topics we will cover will include finance, pricing, sales, marketing, running the business, legal, and pretty much anything MSPs are talking about.
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Industrial IoT Spotlight

Peter Rohde-Chen, Erik Walenza

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The Industrial IoT Spotlight Podcast shines a light on digital solutions that are impacting businesses today. Our mission is to feature the companies that are building the next generation of enterprise technologies, from architecture design to data management to business model innovation. Our hosts, Peter Rohde-Chen and Erik Walenza, are friends and entrepreneurs based in Shanghai, China. The Industrial IoT Spotlight is produced by Asia Growth Partners, a group of technology experts and busi ...
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"Off the Clock" is Five Star Home Services' podcast where we dive into the heart of our company—our people, our mission, and the stories that make us who we are. From celebrating our employees and sharing company goals to highlighting our Profit on Purpose charities, we keep it real, insightful, and all things Five Star. Tune in for behind-the-scenes moments, success stories, and a deeper look at how we’re making a difference in our industry and community.
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Okay, we are pretty good storytellers... but are we telling the right story? As service design professionals, we nail it when it comes to what I call "Horizontal Storytelling". We can walk anyone through the customer journey, step-by-step, building empathy for the user's pain and frustration over time. But here is the somewhat inconvenient truth: A…
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In this episode of the Service MVP Podcast, Joe Crisara sits down with James Hatfield, Chief Revenue Officer of Live Switch, to uncover one of the most powerful evolutions in the home services industry: instant live video communication. He reveals how Live Switch is transforming field operations, speeding up sales, improving diagnostics, enhancing …
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Send us a text In this episode of In-Service, we sit down with a seasoned EMS leader who understands that great leadership begins in the field. Assistant Chief Brian McNeeley oversees countywide EMS operations in Montgomery County, Tennessee — but his foundation was built in the back of an ambulance and on the front lines of patient care. Chief McN…
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Join my newsletter here: https://adamhannemann.com/newsletter Over the past week I've talked to a bunch of MSPs about Lead Generation and Finance. These topics come up a lot in my travels in the MSP Peer Groups. These two things are topics that few MSPs didn't get in the business to learn. Most MSPs start as techs that start a business didn't plan …
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US Office of Personnel Management Director Scott Kupor and Academy President and CEO James-Christian Blockwood sat down for a discussion in front of a live audience during the 2025 National Conference in Washington, D.C. on November 3. The conversation covered a wide range of topics including ongoing plans for resizing and reshaping the federal wor…
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Join Sonia Bhasin, General Counsel at MUFG Investor Services, and John Adams, Partner, Funds & Asset Management at A&O Shearman, as they explore how retailization, co-investments, and new fund structures are reshaping fundraising in private markets. The conversation covers the rise of European Long-Term Investment Funds (LTIFs), the UK’s Long-Term …
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In this episode of the Service MVP Podcast, Joe Crisara sits down with Ella Ritchie, founder of Stellar Communications and the publishing expert behind Joe’s book What Should We Do? Ella has helped business leaders launch bestselling nonfiction books through authentic relationship-building, strategic outreach, and powerful storytelling. Together, J…
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This episode is sponsored by Manulife Investment Management and first appeared on The PERE Podcast As new industries evolve and accelerate, new opportunities are constantly arising for institutional investors in the private real assets space. It isn’t always easy, however, for managers to grasp hold of these opportunities. As assets like data cente…
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In this episode of Management Matters, host James-Christian Blockwood sits down with Romina Boccia, Director of Budget and Entitlement Policy at the Cato Institute and a leading voice on federal spending and entitlement reform, and Academy Fellow Rob Shriver, Managing Director of the Civil Service Strong and Good Government Initiatives at Democracy…
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A JetBlue flight suddenly drops altitude. Investigation reveals: solar radiation corrupted flight control data. The result? The largest mass recall in Airbus history, with 6,000 jets grounded worldwide. Meanwhile, British Airways announces major India expansion, adding a third daily Delhi-London flight. India's DoT mandates that WhatsApp and Telegr…
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In this episode, I speak with Thomas Welch, retired pediatrician, Adirondack guide and amateur historian about early Adirondack history. Thomas discusses key historical events like the 1837 ascent of Mount Marcy led by meteorologist William Redfield and notable figures such as Verplanck Colvin, who mapped and surveyed the Adirondacks in the late 18…
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This week on The FED Weekly, we cover crucial updates for federal employees and retirees from November 23-29, 2025. The episode breaks down Federal Benefits Open Season—highlighting a significant 12.3% hike in health premiums for 2026—and details how new plan designs shift more costs onto members. Legislative efforts to tackle rising healthcare exp…
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This episode is sponsored by Bravo Capital and first appeared on The PERE Podcast The lending landscape is shifting, and private credit is taking center stage. In this episode, Bravo Capital founder and CEO Aaron Krawitz discusses how his firm is navigating a market defined by bank pullbacks, rising regulation and persistent demand for rental housi…
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Welcome to Top of The Morning, I'm Nelson John. Today, Canada's immigration dream turns into a 10 year wait. China's pharma grip tightens. Mahindra bets big on electric SUVs. Indian unions strike. The tax net widens. Five stories about systems under pressure and what happens when the rules change. Learn more about your ad choices. Visit megaphone.f…
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Send us a text A sight that once felt impossible is now a reality on UK roads: an 80-ton fully electric Scania tractor unit hauling Komatsu’s 14-ton electric PC138E excavator. This isn’t just a headline, it’s a defining moment for heavy-duty electrification and a turning point for sectors long labelled “too hard to decarbonise.” In this episode, we…
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💻MY WEBSITE: MikeAndes.com ⛔️JOIN AUGUSTA LAWN CARE: https://www.AugustaLawnCareServices.com 💻BEST CRM FOR HOME SERVICE: https://copilotcrm.com/ 💰P4P: PAY FOR PERFORMANCE: https://p4psoftware.com/ WEB DESIGN SERVICES: ❌ LAWN & LANDSCAPING: https://www.LawnCareWebDesign.com ❌ ALL HOME SERVICES: https://www.homeservicewebdesign.com/ ONLINE COURSES: ⚠…
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Stop Yelling at Your Customers! | The Podcast for Used Car Dealers S4 E84 Are you yelling at your customers? You may not realize it and you may be doing just that. Take a careful look at the way you behave around them AND at the marketing you use. Watch this episode for our thoughts on the subject, and then tell us about your ideas in the comments!…
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In this episode, Christian Keller joins Henrik and Jeremy to explain how world models are shaping the next stage of generative AI. He talks through how AI learns using different types of inputs, and why video adds a sense of continuity, change, and cause and effect that text alone does not provide. Christian shares vivid analogies and clear example…
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Welcome to Top of The Morning, I'm Nelson John.. What's something really worth? This episode explores the price of ambition from Wall Street's growing panic over a $5 trillion AI bubble, to Tesla opening its first all-in-one centre in Gurugram, India's ₹7,280 crore bet on rare earth magnets after China nearly shut down our EV industry, UPI's histor…
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Send us a text Steven Bartlett’s bestselling book and podcast The Diary of a CEO have captured the world’s attention—but what can retail professionals actually learn from it? In this extended deep-dive episode of Retail101online, recorded just ahead of the Christmas retail rush, we unpack not just the book—but the man, the mindset, and the methods …
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Send us a text In this episode, we dive into one of the most important EV developments of the year: Google has launched an AI powered tool that predicts EV charger availability using real time data, machine learning, and historical behaviour. It’s a game changer for drivers, but an even bigger moment for fleets. Because this shift to predictive int…
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In this teaser, Jeremy and Henrik break down their immediate takeaways from their conversation with Christian Keller, including model fidelity, hallucinations, and the surprising ways AI is already reshaping everyday workflows. Full episode drops tomorrow. For more prompts, tips, and AI tools. Check out our website: https://www.beyondtheprompt.ai/ …
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Looking for real-world tech, home, and office upgrades for Black Friday? Marv and Dawn spotlight Roborock robot mops, Plaud AI transcription, Keds conference shoes, active noise-canceling headphones, desk and chair splurges, and smart Christmas lights that daisy-chain cleanly. They wrap it all in an MSP-friendly conversation about IT Nation, podcas…
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The Fundamentals Podcast 2025 – Episode 3 🎤In this episode, Chris Titley sits down with Doug Tynan, Chief Investment Officer and co-founder of GCQ Funds Management.Founded in 2021, GCQ Funds Management specialises in delivering tailored investment strategies for wholesale clients, with a focus on long-term growth and risk management. Tune in for a …
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US equity markets extended their strong start to the holiday-shortened week as the latest delayed economic data releases bolstered hopes of Federal Reserve interest rate cuts - Dow rallied +664-points or +1.43%, rebounding from an earlier ~100-point decline. Merck & Co Inc (+5.24%) and Home Depot Inc (+4.34%) were the leading performers in the 30-s…
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In "Tariffs, Typhoons, & Turmoil: Derisking the Supply Chain with Moody's Andrei Quinn-Barabanov ", Joe Lynch and Andrei Quinn-Barabanov, Moody's lead Supply Chain expert, discuss the need to leverage predictive data and holistic strategies to mitigate complex, interconnected global risks. About Andrei Quinn-Barabanov Andrei Quinn-Barabanov is Mood…
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To celebrate 100 episodes of the Easemakers Podcast, the Nines team turns the microphone around. Tune in to hear Kristin and Mohamed talk with Jacco de Bruijn and Shelby Boudreau about the founding story of Nines and Easemakers, the evolution of the Easemakers community, and their words of gratitude for the service hearts who make this community sp…
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Douglas and Heather Boneparth break down how advisors can guide couples through the emotional, cultural, and behavioral forces driving their financial decisions. Learn practical frameworks from Money Together to deepen discovery, improve communication, and strengthen long-term planning outcomes. What You'll Learn: How money scripts shape client beh…
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De-stressing and Surviving the Holidays! | The Podcast for Used Car Dealers S4 E84 The holidays can be stressful for anyone, but at a dealership they can be VERY stressful. Today I discuss some ideas to destress the holidays and make your season a better one. Watch this episode for our thoughts on the subject, and then tell us about your ideas in t…
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Episode 62 of Think Like a Pancreas-The Podcast is part one of a two-part series. Clinician, Kathryn Gentile-Alvarez speaks with Ali Adler about raising two toddlers with type 1 diabetes. Ali shares how she diagnosed her oldest son when he was 2.5 years old and his younger brother one year later when he was just 18 months. Learn about the emotional…
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"Training is useless if it's not enforced." Notable Moments [05:32] Anticipating problems is the foundation of training. [07:31] Enforcement matters just as much as teaching the standard. [08:58] Customer expectations reveal what training should cover. [13:31] Frontline experience exposes blind spots leaders miss. [15:29] Standards create consisten…
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Welcome to Top of the Morning, I'm Nelson John. Today America puts a price tag on citizenship, India-Canada restart trade talks, China's air got clean while India's didn't, nuclear power opens to private players, and AI transforms farming. Five stories, one theme: execution beats intention Learn more about your ad choices. Visit megaphone.fm/adchoi…
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US equity markets rallied sharply to kick off a holiday-shortened trading week amid renewed optimism around a December interest rate cut from the Federal Reserve - Dow rose +203-points or +0.44%. Amazon.com Inc (up +2.53%) said it will spend as much as $US50B expanding its capacity to provide artificial intelligence (AI) and high-performance comput…
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In this episode of the Service MVP Podcast, Joe Crisara sits down with Dale Steele, an HVAC solution specialist whose journey from a $7-an-hour call center job to industry success is anything but ordinary. Dale shares how empathy, human connection, and genuine curiosity became his greatest sales superpowers even before he knew anything about HVAC s…
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In the latest episode of Genius Loves Company, Kristen Sario, Rockefeller Global Family Office Southeast Divisional Director, interviews Theresa Gorin, Managing Director of Gorin Ressel Wealth Partners at Rockefeller Global Family Office. Theresa reflects on her upbringing in a small Illinois town, her path to becoming a trusted advisor, and the le…
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This episode of Management Matters with James-Christian Blockwood features Frank Fukuyama, author, political scientist and professor at Stanford University, Vanessa Williamson of the Brookings Institution, and Philip Howard, founder and chair of Common Good for "The State of Public Administration" in front of a live audience during the 2025 Nationa…
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In this episode of The FED Weekly, we recap crucial updates for federal employees and retirees for November 16–22, 2025. Key topics include the annual Federal Benefits Open Season, which features essential plan changes and mandatory actions—especially for those with terminating health or dental plans. If enrolled in a plan ending in 2025, participa…
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