Best ServiceNow Community Podcasts (2025)

1
Microsoft AI Adds Real-Time Avatars to Boost Copilot Voice Engagement 2:08

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3h ago2:08

2:08

In today's Cloud Wars Minute, I look at why Microsoft thinks avatars will boost AI voice adoption. Highlights 00:11 — Microsoft has introduced an experimental Portraits feature in Copilot Labs in the U.S., the U.K., and Canada. The feature offers Copilot users a choice of 40 cartoon-esque human avatars. Microsoft AI CEO Mustafa Suleyman said "You c…

1
Oracle NetSuite's Evan Goldberg Why the Future of ERP Is AI-First | Cloud Wars Live 12:57

21h ago12:57

12:57

Evan Goldberg, Founder and Executive Vice President at Oracle NetSuite, sits down with Bob Evans for a conversation about the company’s next chapter: NetSuite Next. He describes how AI will make business management simpler and more intuitive, allowing users to automate tasks, ask natural-language questions, and customize their systems with ease. Go…

1
SAP = Data Company + AI + Apps → Intelligent Enterprise 5:07

1d ago5:07

5:07

In today's Cloud Wars Minute, I explore how SAP is finally delivering on its intelligent enterprise vision through AI, data, and role-based agents. Highlights 00:14 — I’ve spent the last couple of days at SAP Connect, and I think one of the key things that came out of was this: SAP can now legitimately be called a data company. But the key now is t…

1
CR111: From mission-driven to tech-driven with Ben Sparke, Microsoft 46:45

1d ago46:45

46:45

The evolving role of technology in modern defense environments, highlighting innovations in communications, automation, and open-source frameworks. Drawing from personal experience, the conversation emphasizes how real-world conflicts are reshaping how tech is deployed, adopted, and understood across military operations. This week, Dave, Esmee, and…

1
Microsoft Expands Gaming Copilot to Windows, Xbox, and Mobile Users 2:04

2d ago2:04

2:04

In today's Cloud Wars Minute, I discuss Microsoft’s smart strategy to integrate agentic AI into everyday consumer platforms starting with gaming. Highlights 00:12 — Microsoft is rolling out its Gaming Copilot to Windows PCs and Xbox on mobile, following a previous soft launch to Xbox Insiders. Gaming Copilot provides recommendations in-game help, a…

1
Satya Nadella Picks Successor, Starts Journey to Chairman + CTO 5:18

2d ago5:18

5:18

By Bob Evans

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Palantir Joins Cloud Wars Top 10: 48% Growth, $440B Market Cap 5:21

4d ago5:21

5:21

In today's Cloud Wars Minute, I explain how Palantir’s unique model and alignment with AI trends earned it a spot in the Top 10. Highlights 00:14 — Well, one company that has hammered its way into the Cloud Wars Top 10 is Palantir. With regret, I have to say farewell to Snowflake. So, I've noted here at the top a couple of numbers: 48% revenue grow…

1
What to Expect from Oracle AI World & SAP Connect 2025 19:20

7d ago19:20

19:20

Bonnie Tinder is the founder and CEO of Raven Intelligence, an independent B2B peer review site that amplifies the voice of the customer. She focuses on software customers, consulting partners, and software vendors and helps identify the best partners for their needs. In this episode, Tinder joins Bob Evans to break down what’s next for Oracle and …

1
Microsoft Streamlines AI Tool Access with Azure-AppSource Integration 2:01

7d ago2:01

2:01

In today's Cloud Wars Minute, I look at what the launch of Microsoft Marketplace means for frontier firms and innovation at scale. Highlights 00:09 — Microsoft has announced that it’s combining the separate marketplaces for AI business tools into a single offering called Microsoft Marketplace. The aim is to deliver these solutions as an extension o…

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SAP CEO Klein Saves Europe from 'Sovereign' Disaster 5:46

8d ago5:46

5:46

In today's Cloud Wars Minute, I examine how Christian Klein’s stance could shift the entire European tech economy away from imitation toward AI-driven transformation Highlights 00:20 — A few months ago a lot of countries within Europe were saying, “What we need to do is build hyperscalers to match the ones based in the U.S.” Now, SAP CEO Christian …

1
CR110: The genesis of the virtual assistant with Kevin Surace 1:12:34

8d ago1:12:34

1:12:34

Before Siri had sass and Alexa started judging your music taste, the original virtual assistant was quietly revolutionizing the '90s—powered by many patents and a whole lot of foresight. Now, as AI goes from buzzword to boss, we ask, will it transform your job, your home… or just steal your knowledge? This week, Dave, Esmee and Rob speak with Kevin…

1
Microsoft Teams Gets Smarter with New AI-Powered Meeting Assistant 2:00

9d ago2:00

2:00

In today's Cloud Wars Minute, I explore Microsoft’s new Facilitator Agent in Teams and how it’s quietly revolutionizing meeting collaboration through agentic AI. Highlights 00:07 — Microsoft has added a Facilitator Agent to Teams. This new agent can create agendas, take notes, help keep discussions on track, create follow-ups, and even pressure-tes…

1
Microsoft, Oracle + OpenAI: $1 Trillion into AI Data Centers 5:35

10d ago5:35

5:35

In today's Cloud Wars Minute, I explore how Microsoft and Oracle are battling for AI data center supremacy. Highlights 00:15 — I want to talk about a couple of high-disruption companies — actually, three: Microsoft, Oracle, and OpenAI. And I think right now, it's safe to say that those three companies, together with SoftBank, are pursuing investmen…

1
Oracle Growth Equation: AI + OCI + Industries = New Customer Ecosystems 5:45

11d ago5:45

5:45

In today's Cloud Wars Minute, I look at how Oracle’s new co-CEOs plan to blend AI, OCI, and industry expertise into a powerful growth equation. Highlights 00:13 — Big things happening at Oracle. Safra Catz has stepped over and up to the role of Executive Vice Chairman, opening the door for two new CEOs at Oracle: Clay Magouyrk, the leader of their …

1
Microsoft Copilot Gains Government Trust in Major AI Endorsement 2:16

14d ago2:16

2:16

In today's Cloud Wars Minute, I dive into how the U.S. House of Representatives is reversing its ban on Microsoft Copilot, signaling a major shift in government AI adoption and a strong endorsement for Microsoft’s AI capabilities. Highlights 00:07 — Last year, staffers at the U.S. House of Representatives were prohibited from using Microsoft Copilo…

1
Oracle's New CEOs: Uniquely Qualified to Fulfill Larry Ellison's Vision for AI Revolution 6:52

15d ago6:52

6:52

In today's Cloud Wars Minute, I analyze Larry Ellison’s decision to appoint Clay Magouyrk and Mike Sicilia as the company’s new co‑CEOs. Highlights 00:21 — Oracle's entering a new era now with two new co-CEOs being named to replace Safra Catz. On Monday, Oracle announced that Safra Catz, is going to be stepping out of the CEO role and becoming exec…

1
CR109: Season 5 Kick Off with Dave, Esmee and Rob 51:16

15d ago51:16

51:16

We’re back! In this Season 5 premiere, the team reunites after their summer break to kick off an exciting new chapter. Join us as we catch up, share bold predictions for the year ahead, and explore big questions, like whether 2026 will be the year of the autonomous organization. Expect candid reflections, lively discussion, and a sneak peek at what…

1
Prime Minister Keir Starmer Welcomes Microsoft’s Biggest Ever UK Tech Bet 2:24

16d ago2:24

2:24

In today's Cloud Wars Minute, I break down Microsoft's historic $30 billion investment in UK AI infrastructure — and what it really means for the balance of power between global tech giants and national innovation. Highlights 00:05 — Microsoft has announced plans to invest $30 billion in AI infrastructure and ongoing operations in the UK. The inves…

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Your Guide to Hacktoberfest 2025 41:33

16d ago41:33

41:33

In this Advocate-only special, Lauren is joined by fellow team members, Earl Duque and Laszlo Balla, to dive deep into the big, upcoming month-long event: HACKTOBERFEST! From the history of ServiceNow's involvement to what participants can expect this year, they covered everything in detail in hopes that you will take to your keyboard and join in o…

1
'Oracle Killers': Fantasy Fizzles, Oracle DB Business Booms 5:49

17d ago5:49

5:49

In today's Cloud Wars Minute, I explore how the long-dismissed "legacy" giant Oracle continues to defy the odds and outperform expectations — particularly in the cloud database space. Highlights 00:14 — It's interesting what a little bit of time reveals to us. I was looking over Oracle's numbers last week. It made me think back not too long ago, 10…

1
Workday Product Prez Gerrit Kazmaier: Agent-Powered ERP for AI Era 3:30

18d ago3:30

3:30

In today's Cloud Wars Minute, I explore Workday’s bold entry into the ERP space and share insights from my interview with Gerrit Kazmaier on how AI and data are reshaping enterprise software. Highlights 00:24 — Last week, 30,000 people were at Workday’s big Rising event in San Francisco. I had a chance to sit down with Product and Technology Presid…

1
Workday’s Gerrit Kazmaier on Simplifying ERP with AI‑First Design & Open Ecosystem | Cloud Wars Live 14:55

18d ago14:55

14:55

In this episode, Bob Evans chats with Gerrit Kazmaier, President, Products and Technology, Workday. They explore how Workday is evolving into a platform company, the role of AI agents in reshaping enterprise workflows, and why trust, accuracy, and extensibility are key to future-ready business solutions. Kazmaier also discusses Workday’s approach t…

1
Microsoft Brings Animated AI Copilot to Samsung TVs and Monitors 1:59

21d ago1:59

1:59

In today's Cloud Wars Minute, I look at Microsoft’s decision to bring Copilot into the living room through Samsung TVs and monitors. Highlights 00:02 — Copilot will be launched on select Samsung TVs and monitors. David Washington, Partner and General Manager of Microsoft AI, stated, “Copilot on Samsung TVs and monitors brings AI out of your pocket …

1
Workday Jumps Into ERP Powered by Agents + AI 5:30

22d ago5:30

5:30

In today's Cloud Wars Minute, I look at Workday’s bold pivot into the ERP market — after 20 years of steering clear. Highlights 00:14 — Workday has been having a lively week here in San Francisco at its big Rising event. But I think the biggest news here is that Workday says that after 20 years of saying, "Hey, we don't do ERP," now Workday’s going…

1
CR108: Season 5 Trailer, The future just dropped 4:53

22d ago4:53

4:53

Dave, Esmee, and Rob are strapping in for another season of bold, brain-bending conversations—and they’re bringing the flux capacitor with them from Back to the Future. Season 5 beams in global leaders and innovators who challenge how we think about technology, business, and humanity. From AI disruption to digital sovereignty, from leadership to cu…

1
Gary Miller on Aligning Customer and Partner Success in the AI Era | Cloud Wars Live 18:53

23d ago18:53

18:53

Gary Miller, Executive Vice President and Customer Success Officer, Oracle, talks to Bob Evans about how Oracle is helping customers navigate their AI journeys — whether they're just starting out or scaling enterprise-wide adoption. He shares how Oracle is embedding AI across its entire technology stack, aligning partner and customer success strate…

1
Revolut Taps Google Cloud’s AI to Scale Fintech Services Worldwide 1:58

23d ago1:58

1:58

In today's Cloud Wars Minute, I’m sharing why Revolut’s decision to scale with Google Cloud shows the power of AI-first infrastructure in fintech. Highlights 00:03 — While I'm almost 100% certain that everyone is very familiar with Google Cloud, perhaps fewer are aware of Revolut. This fintech company, started in the UK in 2015, now serves 60 milli…

1
New Accessibility Tools and Updates with Dr. Alaina Beaver 22:52

23d ago22:52

22:52

Dr. Alaina Beaver, ServiceNow's Global Head of Accessibility, is our guest on the podcast to discuss the latest developments in accessibility. Dr. Beaver explains that the world of accessibility is constantly evolving, and it's not a one-time task, but rather an ongoing process. She highlights that ServiceNow has made significant progress in access…

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New Accessibility Tools and Updates with Dr. Alaina Beaver 22:52

23d ago22:52

22:52

Dr. Alaina Beaver, ServiceNow's Global Head of Accessibility, is our guest on the podcast to discuss the latest developments in accessibility. Dr. Beaver explains that the world of accessibility is constantly evolving, and it's not a one-time task, but rather an ongoing process. She highlights that ServiceNow has made significant progress in access…

1
Google Cloud Hottest, Oracle and Microsoft Also Rock 4:33

24d ago4:33

4:33

Highlights 00:12 — Now on the Cloud Wars Top 10 growth chart, this is one of the great representations of this greatest growth market the world has ever known, and for about the sixth or seventh straight quarter, Google Cloud emerges as the world’s hottest major cloud vendor, 32% growth, but Oracle and Microsoft were also rocking recently, and it o…

1
Hyperscaler Pipeline $1.1 Trillion; #1 Oracle $455B, #2 Microsoft $368B 5:07

25d ago5:07

5:07

In today's Cloud Wars Minute, I unpack how Oracle’s $455B RPO surge signals a massive shift in cloud leadership. Highlights 00:15 — We see across the Cloud Wars Top 10 an incredible sense of demand from businesses across the world — to help those businesses create their futures. And in fact, we've now got, just among the four hyperscalers, a pipeli…

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Agentic AI Evolves: Microsoft Introduces Copilot Studio for All Users 2:33

28d ago2:33

2:33

In today's Cloud Wars Minute, I break down how Microsoft is redefining the agentic AI landscape with Copilot Studio Lite and Full Experience, offering tailored tools for both low-code creators and enterprise-grade developers. Highlights 00:03 — Microsoft has announced the launch of Copilot Studio Lite and Copilot Studio Full Experience, two version…

1
Larry Ellison Maps Out Oracle's Trillion Dollar AI Plans 4:35

29d ago4:35

4:35

In today's Cloud Wars Minute, I break down how Oracle’s $455 billion RPO surge is being driven by Larry Ellison’s bold vision to lead not just in AI training — but in the even larger market of AI inferencing. Highlights 00:46 — First, Ellison talked about AI training. Then, he discussed AI inferencing, which will be much, much bigger than AI traini…

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Shooting for Rising Star with Hardit Singh 43:37

30d ago43:37

43:37

Welcome to Break Point: the ServiceNow Developer Podcast! Join host, Lauren McManamon, and guest, Hardit Singh, as they dive into ServiceNow’s Rising Star program - how it supports new contributors, builds community, and opens doors to future MVP recognition. Hardit shares his journey from early content creation to becoming a Rising Star, along wit…

1
Oracle Q1 Stunner: RPO Explodes By 359% to $455 Billion; World's Hottest Hyperscaler!!! 6:03

1M ago6:03

6:03

In today's Cloud Wars Minute, I discuss Oracle's amazing Q1 results. Highlights 00:17 — Oracle yesterday released its fiscal Q1 results for the quarter ended August 31. And while its revenue figures for those three months were nice, the killer here was its RPO: remaining performance obligation. Oracle reported remaining performance obligation up 35…

1
Innovation vs Transformation: What’s the Difference? 16:34

1M ago16:34

16:34

What’s the real difference between innovation and transformation—and why do so many leaders get it wrong? 🤔 In this episode, Kat and Pete break it down with simple analogies (including The Wizard of Oz 👠), real-world examples like Kodak, Netflix, and Uber, and a few laughs about gym memberships and ruby slippers along the way. Key insights you’ll l…

1
Benioff Gets Biblical on Death of SaaS, Separate Wheat/Chaff 5:46

1M ago5:46

5:46

In today's Cloud Wars Minute, I dive into the growing debate between SaaS and agentic AI, sparked by Satya Nadella’s December 2024 remarks suggesting that AI agents could spell the end of SaaS.Highlights 00:32 — We've all been hearing a lot about SaaS dying — the demise of SaaS — triggered by AI, an opinion expressed in December of 2024 by Microsof…

1
Salesforce vs. ServiceNow: Agentic AI Triggers New Competition 5:34

1M ago5:34

5:34

In today's Cloud Wars Minute, ServiceNow’s push into CRM meets Salesforce’s expansion into ITSM (IT Service Management), powered by agentic AI. Highlights 00:14 — While I'm focusing here on Salesforce and ServiceNow, and some changes each is making to get into markets dominated by the other, the larger point here is about how agentic AI is triggeri…

1
Microsoft’s Mustafa Suleyman Warns Against the Illusion of Conscious AI: “Build AI for People, Not to Be a Person” 2:30

1M ago2:30

2:30

Highlights 00:03 — Microsoft AI CEO Mustafa Suleyman has published a blog post that criticizes the notion of seemingly conscious AI. He argues that the pursuit of this idea, particularly regarding AI model welfare, is misguided. 00:19 — Suleyman explains that these concepts are already causing mental health issues among users. He is growing: “more …

1
Google Achieves 33x Energy Cut for Gemini Apps 5:24

1M ago5:24

5:24

Welcome to the Cloud Wars Minute — your daily cloud news and commentary show. Each episode provides insights and perspectives around the “reimagination machine” that is the cloud. In today’s Cloud Wars Minute, I spotlight Google’s stunning 33x reduction in AI power consumption, what it means for the future of sustainable tech, and how bold innovati…

1
Lessons from 1,000+ Reviews on Software Implementation Success 28:48

1M ago28:48

28:48

Bonnie Tinder is the founder and CEO of Raven Intelligence, an independent B2B peer review site that amplifies the voice of the customer. She focuses on software customers, consulting partners, and software vendors and helps identify the best partners for their needs. In this episode, Bonnie shares seven hard-earned lessons from over 1,000 customer…

1
ServiceNow Partners with SENAI-SP to Launch AI Skills Training Program in Brazil 2:15

1M ago2:15

2:15

00:03 — ServiceNow has announced that it's joining forces with SENAI-SP to launch a major AI training and certification program in Brazil as part of ServiceNow University. The new program aims to train hundreds of users by 2025 contributing to the University's overall global goal of upskilling three million people by 2027. 00:30 — This new program …

1
The Power of Customer Feedback | AI Control Tower & ServiceNow University 23:59

1M ago23:59

23:59

Exploring UXR at ServiceNow: Enhancing AI Control and ServiceNow University In this episode, we delve into the realm of User Experience Research (UXR) at ServiceNow with guests Jesse Livingston, Eric Liu, and Tori Morrison. Eric Liu discusses the advancements and challenges in AI governance and the development of AI Control Tower to help companies …

1
The Power of Customer Feedback | AI Control Tower & ServiceNow University 23:59

1M ago23:59

23:59

Exploring UXR at ServiceNow: Enhancing AI Control and ServiceNow University In this episode, we delve into the realm of User Experience Research (UXR) at ServiceNow with guests Jesse Livingston, Eric Liu, and Tori Morrison. Eric Liu discusses the advancements and challenges in AI governance and the development of AI Control Tower to help companies …

1
Snowflake Grows 32% on Analytics and AI but Competition Intensifies 4:30

1M ago4:30

4:30

In today's Cloud Wars Minute, I dive into Snowflake’s record-breaking Q2 performance and explore how CEO Sridhar Ramaswamy is positioning the company for long-term AI-driven success. Highlights 00:14 — Snowflake has been a remarkable story of growth and achievement—category creation here around the AI Data Cloud—and it reported last week a very str…

1
Meta and Google Cloud Sign Six-Year, $10 Billion Partnership 1:55

1M ago1:55

1:55

In today's Cloud Wars Minute, I explore how explosive AI demand is driving massive infrastructure deals like the one between Google Cloud and Meta. Highlights 0:03 — Google Cloud has entered into a six-year agreement with Meta that's reportedly worth over $10 billion. The deal encompasses a variety of services, including use of Google Cloud servers…

1
Palantir Goes to the Moon! $1B, + 48% 4:36

1M ago4:36

4:36

In today's Cloud Wars Minute, I, along with a special partner, dive into Palantir’s explosive Q2 performance, celebrate their first billion-dollar quarter, and explain why this 21-year-old disruptor is poised to shake up the cloud industry. Highlights 00:13 — I’ve got a high-growth specialist here, Rory, my granddaughter and good buddy. We're going…

1
Lauren's Crash Course on Content Creation 38:59

1M ago38:59

38:59

In this solo episode, Lauren shares a practical crash course on getting started with content creation as a ServiceNow developer. From choosing your audience and generating ideas to scripting, recording, editing, and promotion, she breaks down simple, low-cost strategies to help you create engaging, consistent content. ⏱️ Timestamps 00:00 Introducti…

1
Oracle to Power Texas Data Center with Gas Generators Amid AI Surge 2:11

1M ago2:11

2:11

In today's Cloud Wars Minute, I dive into Oracle's bold $1 billion-a-year move to power a massive AI-focused data center in West Texas using gas generators. Highlights 00:18 — Oracle is set to spend over a billion dollars a year to power a new mega data center in West Texas, using gas generators instead of waiting to be connected to the local utili…

1
Workday Strong Q2 Spurred by AI: 10 Factors 5:08

2M ago5:08

5:08

In today's Cloud Wars Minute, I break down Workday’s strong Q2 results, highlighting how AI solutions, mid-market growth, government expansion, partner-driven value, and global initiatives are fueling momentum. Highlights 00:14 — Workday recently posted a very nice fiscal Q2, ended July 31. I pulled out growth factors from the earnings call. Just a…