Best ServiceNow Community Podcasts (2025)

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Oracle: No One Can Match Us in Cloud Infrastructure 3:20

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11h ago3:20

3:20

Oracle, Microsoft, AWS, and Google Cloud. Oracle is the newest member of that elite club and recently claimed that none of the others can match them in the cloud. This is a timely topic, as business leaders accelerate their move into the cloud to harness AI and innovation. 01:00 — Recently Oracle Cloud Infrastructure's President Clay Magouyrk state…

1
Salesforce RCA & CPQ Trends with Spaulding Ridge 30:49

1d ago30:49

30:49

In this episode, we sit down with Derik Quinn, Managing Director at Spaulding Ridge, to explore the fast-evolving landscape of CPQ, Revenue Management, and Salesforce Revenue Cloud Advanced (RCA). Derik shares insights from his two-decade journey across BigMachines, Apttus, Argano, and now Spaulding Ridge, where he leads large-scale quote-to-cash t…

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Oracle’s $30B Cloud Deal Marks Historic Growth Shift 1:40

3d ago1:40

1:40

Highlights 00:03 — Oracle shares jumped 4% following news that the company is poised to sign a massive cloud deal expected to generate $30 billion annually, starting in fiscal year 2028. It's a potential game-changer for the company's revenue and growth. The announcement of the deal has already been filed with the Securities and Exchange Commission…

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Google Cloud: U.K. Customers Showcase Power of AI and Cloud 5:07

4d ago5:07

5:07

closely with the U.K. government, which feels it's got a lot of "ball-and-chain technology" hampering the ability of its employees but also governments themselves to move into the future and deliver greater service to their constituents. It is looking to cut expenses via modern technology by up to $50 billion, and it's enlisted Google Cloud's help …

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CR106: Changing nature of large scale apps with Timo Elliott SAP 1:02:41

5d ago1:02:41

1:02:41

The rise of structure software fueled globalization by streamlining operations across borders. Now, Cloud and AI are accelerating this momentum, enabling faster innovation, smarter decision-making, and scalable growth. By modernizing ERP with intelligent technologies, organizations can stay agile, competitive, and ready for the next wave of global …

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AWS Launches Project Rainier: Massive AI Supercomputing Cluster for Anthropic 1:54

5d ago1:54

1:54

In today's Cloud Wars Minute, I explore Amazon’s massive new AI infrastructure project, Project Rainier, built for Anthropic and the largest-ever deployment of Trainium2 chips by Annapurna Labs. Highlights 00:03 — AWS is building a colossal supercomputing cluster for Anthropic, a company that has received a total of $8 billion in backing from Amazo…

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Microsoft Layoffs Part of New Normal in AI Revolution 5:19

6d ago5:19

5:19

In today's Cloud Wars Minute, I analyze the recent Microsoft layoffs. Highlights 00:14 — It's an ugly part of the free-market capitalism world, but what is inevitable in some ways — is layoffs. In the first six months of this year, Microsoft has laid off 15,000 people. I think we need to look at this as part of the new normal. It's an unfortunate c…

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The great CRM unbundling: Do we even need one system to rule them all? 24:21

7d ago24:21

24:21

Did your CRM promise a utopia but delivered a fancy Rolodex with a UX degree? Join Pete and Kat as they bravely poke the sacred cow of CRM and ask the tough questions like: ❓ Why does your telco need seven days and a séance to fix your modem? ❓ Why does your virtual agent sound like a confused intern filling out a colour chart? ❓ And why does it st…

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ServiceNow, APTs & McDonald’s?! Cyber Madness 54:23

7d ago54:23

54:23

In this episode of the Other Side of the Firewall podcast, hosts Ryan Williams Sr. and Shannon Tynes discuss various cybersecurity topics, including a vulnerability in ServiceNow that allowed unauthorized data access, the implications of North American APTs attacking China using Exchange Zero Day exploits, and a significant security flaw in McDonal…

1
Oracle + AWS: Romance in the Cloud!! Customers Swoon!! 4:17

7d ago4:17

4:17

In today's Cloud Wars Minute, I take a look at what the Oracle-AWS collaboration means for the future of multi-cloud innovation and customer value. Highlights 00:22 — I think we can say now there’s romance in the cloud. Oracle and AWS are doing things in a collaborative way that they've never done before. The customers are swooning over this cloud …

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Behind every click is a human: an interview with former Global Head of Digital for the Virgin Group 13:54

8d ago13:54

13:54

In this episode of the ServiceNow Executive Circle podcast, Kat Finch sits down with Alex Hunter — global brand expert and former Global Head of Digital at Virgin Group — for a fast-paced, deeply insightful conversation on customer experience, AI, and why brand trust still matters more than ever. Drawing on stories from his time launching Virgin Am…

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🎙 From Blueprint to Breakthrough – Bill Barlas on CPQ, HubSpot & Xait CPQ 31:38

8d ago31:38

31:38

In this episode, we sit down with Bill Barlas, Co-Founder and Solution Architect at Quick2Bid, a fast-growing system integrator specializing in CPQ solutions for mid-market manufacturers and enterprise service providers. With over 10 years of CPQ experience, Bill shares his unique journey—from working on his first CPQ project at a plumbing company …

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ServiceNow Partner, Nicus: Financial Intelligence Layer for Enterprise Tech 3:59

10d ago3:59

3:59

In today's Cloud Wars Minute, I explore how ServiceNow and Nicus Software are teaming up to deliver a financial intelligence layer that helps enterprises optimize their cloud, AI, and IT spending by unifying data across finance, IT, and business units. Highlights 00:08 — ServiceNow is working with a partner, Nicus, to deliver a financial intelligen…

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From Mechanic to Cybersecurity Boss Ft. Edgar Vanterpool 41:12

11d ago41:12

41:12

In this episode of The Other Side of the Firewall, Ryan Williams Sr. and Edgar Vanterpool discuss Edgar's unique journey from the automotive industry to becoming a Business Information Security Officer (BISO). They explore the skills required for the role, the importance of understanding business needs in cybersecurity, and the balance between tech…

1
'Legacy' Rocks! Microsoft + Oracle + SAP +IBM = $5 Trillion Valuation 5:10

11d ago5:10

5:10

In today's Cloud Wars Minute, I look at the ongoing relevance and success of so-called "legacy" organizations in the Cloud Wars Top 10. Highlights 00:16 — Now interesting to see across the 10 companies in the Cloud Wars Top 10, we've got four that would fall under the sort of goofy legacy title. They've been around about half a century or more. And…

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CR0105: How little we still understand about GreenOps with James Hall, Green Pixie 32:39

12d ago32:39

32:39

GreenOps is a cultural transformation that empowers developers to turn emissions data into meaningful action, bridging the communication gap with ESG teams and exposing the critical truth that cloud cost and carbon cost are not the same, which fundamentally reshapes how we approach sustainable IT. This week, Dave, Esmee and Rob talk to James Hall, …

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SAP Uses Its Own Sustainability Tools to Boost Green Goals 2:25

12d ago2:25

2:25

In today's Cloud Wars Minute, I take a look at how SAP is advancing its sustainability agenda by becoming its own test subject. Highlights 00:03 — SAP has announced that it's utilizing its own sustainability software to further the company's sustainability goals by acting as the ultimate test subject. Its pushing the boundaries of its sustainabilit…

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The Weekly Run Down 7/4/25 21:20

13d ago21:20

21:20

In this episode of the Other Side of the Firewall podcast, hosts Ryan Williams Sr., Shannon Tynes, and Chris Abacon discuss their personal updates, including training experiences, certifications, and adventures in New York City. They also dive into Ryan's book publishing journey and future plans, all while emphasizing the importance of cybersecurit…

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CPQ for the AI-Native Era – Chargebee’s Take with Nikhil Muralitharan 32:10

15d ago32:10

32:10

In this episode of the CPQ Podcast, we’re joined by Nikhil Muralitharan, Senior Director of Product Marketing at Chargebee, to explore how modern CPQ solutions are evolving for software and digital service businesses. Nikhil shares his unique journey from software engineering to product marketing leadership—and how his career path mirrors his perso…

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AI Agents, Data Quality and the Next Era of Software Fit | Tinder on Customers 29:51

18d ago29:51

29:51

Bonnie Tinder is the founder and CEO of Raven Intelligence, an independent B2B peer review site that amplifies the voice of the customer. She focuses on software customers, consulting partners, and software vendors and helps identify the best partners for their needs. In this episode, Bonnie shares insights from a recent Salesforce event, exploring…

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CR104 Quantumania part 2 with Catherine Vollgraff Heidweiller and James Goeders, Google Quantum AI 1:03:09

19d ago1:03:09

1:03:09

Quantum computing in 2025 is rapidly advancing toward commercialization, with breakthroughs in algorithms, scalable hardware, and cloud-based quantum services driving real-world applications across finance, healthcare, logistics, and cybersecurity This week, Dave, Esmee, and Rob dive into the cutting edge of quantum computing with Catherine Vollgra…

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ServiceNow University and Jayney Howson - Unlocking Talent Transformation 17:38

19d ago17:38

17:38

ServiceNow University and Jayney Howson - Unlocking Talent Transformation In this episode of the podcast, host Bobby Brill interviews Jayney Howson, Senior Vice President, Global Head of Learning and Development at ServiceNow. They delve into the exciting world of ServiceNow University, a platform dedicated to talent transformation through innovati…

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ServiceNow University and Jayney Howson - Unlocking Talent Transformation 17:38

19d ago17:38

17:38

ServiceNow University and Jayney Howson - Unlocking Talent Transformation In this episode of the podcast, host Bobby Brill interviews Jayney Howson, Senior Vice President, Global Head of Learning and Development at ServiceNow. They delve into the exciting world of ServiceNow University, a platform dedicated to talent transformation through innovati…

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Dear CISO: Are You Enabling the Business—or Blocking It? 12:16

19d ago12:16

12:16

In this episode of the podcast, the hosts discuss critical cybersecurity questions that CISOs must address, the role of CISOs in business, and the impact of AI on cybersecurity practices. They emphasize the importance of understanding data classifications and the need for proactive threat anticipation. The conversation also highlights an upcoming i…

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Are We Still Ignoring The People Part? 23:49

19d ago23:49

23:49

PSA for anyone still thinking transformation = tech upgrade: You’re doing it wrong! Join Pete and Kat as they kick off The Change Agents Podcast with a spicy convo on why people are the real engine of transformation. From HR to the help desk, they're putting the human back in the digital. Expect: 👩‍💻 A reality check on tech-led change 🧠 Why underst…

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Ajay Patel Talks AI Strategy and Enterprise Adoption Trends | Cloud Wars Live 8:41

19d ago8:41

8:41

Ajay Patel is the General Manager of Apptio and IBM IT automation. He and Kieron Allen sat down to talk about how enterprises are transitioning from AI experimentation to real business impact. They explored key challenges like cost transparency, governance, and data readiness, as well as the rise of agentic AI to automate workflows at scale. Ajay a…

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Slack API Terms Update Restricts Data Exports and LLM Usage 2:02

19d ago2:02

2:02

Welcome to the Cloud Wars Minute — your daily cloud news and commentary show. Each episode provides insights and perspectives around the “reimagination machine” that is the cloud. In today’s Cloud Wars Minute, I dive into Slack’s bold move to restrict API access to bulk data exports, effectively blocking the use of its platform data for LLM trainin…

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What to Expect at CreatorCon India with Mark Obee 29:36

19d ago29:36

29:36

Welcome to Break Point: the ServiceNow Developer Podcast! We are delighted to be joined by the Senior Director of Community and Developer Relations at ServiceNow, Mark Obee, to dive deep into the series of CreatorCon events happening all over India in the next week. What is it like hosting these behind the scenes? What curriculum and exhibits can g…

1
Coinbase Helps Recover $225M In Stolen Crypto 12:11

20d ago12:11

12:11

In this episode, the hosts discuss the latest cybersecurity news, focusing on Coinbase's involvement in recovering stolen cryptocurrency and the rise of pig butchering scams. They explore the tactics used by scammers, the implications of human trafficking in these schemes, and the importance of vigilance in the crypto space. The conversation emphas…

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SignUp Software Insights on Optimizing Dynamics 365 With ISV Partnerships 19:39

20d ago19:39

19:39

In this episode of the Office of the CFO Podcast, John Siefert hosts Rob Ashe, VP of North America, SignUp Software, and Blaine Grzegorek, Senior Solution Architect, Sikich, for a conversation on the benefits of partnering with ISVs, top considerations when selecting an ISV, and the impact of AI agents. Key Takeaways: Risks of building your own sol…

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Hottest Cloud Vendors: Google Cloud Still #1, but Oracle, SAP Closing In 5:12

20d ago5:12

5:12

In today’s Cloud Wars Minute, I break down the latest growth rankings among the top 10 cloud providers, highlight Google Cloud’s continued lead, and show how legacy giants like Oracle and SAP are rapidly transforming into cloud powerhouses. Highlights 00:15 — I wanted to share with you the latest numbers for the Cloud Wars Growth Chart, where we ta…

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Scattered Spider & MFA Bypass 11:23

21d ago11:23

11:23

In this episode of the Other Side of the Firewall podcast, hosts Ryan Williams Sr., Shannon Tynes, and Chris Abacon discuss the latest cybersecurity news, focusing on the FBI's warning about two-factor authentication bypass attacks by a group called Scattered Spider. They explore the tactics used by this group, the implications for cybersecurity, a…

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🎙️ CPQ Podcast: Tina Kung – 4 Generations of CPQ + Billing, Nue.io, and the Future of RevTech 32:02

22d ago32:02

32:02

In this episode, we’re joined by Tina Kung, Co-Founder and CTO of Nue.io, a rising CPQ & Billing platform redefining the quote-to-cash experience for modern SaaS businesses. With a career spanning Ariba, Oracle, Zuora, Salesforce, CA Technologies, and more, Tina brings over two decades of experience building and evolving four generations of CPQ and…

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The Weekly Run Down 6/27/25 22:48

24d ago22:48

22:48

In this episode of 'The Other Side of the Firewall' podcast, hosts Ryan Williams Sr. and Shannon Tynes discuss a variety of topics ranging from personal updates and reflections on aging, to cultural sensitivity in media, and reviews of recent films like 'Ballerina' and '28 Years Later'. They also touch on the impact of AI in film, the legacy of act…

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CRSP06 Bonus Telecom special: Big Frontiers of the Telecoms Industry, Vivek Badrinath, GSMA 49:41

26d ago49:41

49:41

The telecom industry is undergoing a fundamental transformation. This shift is creating new business opportunities and services but also brings significant challenges in transformation and modernization. In this special bonus episode, building on our Reimagining Telecoms mini-series, we dive into the current opportunities shaping today’s dynamic te…

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Cyberattacks Threaten Grocery Shelves 15:52

26d ago15:52

15:52

In this episode of The Other Side of the Firewall podcast, Ryan Williams Sr. and Shannon Tynes discuss the rising threat of cyberattacks on retail, particularly in the UK, and how these incidents are affecting supply chains and consumer access to essential goods. They explore the implications of these attacks for businesses, the potential for incre…

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Is the Rise of Vibe Hacking the Next Cybersecurity Nightmare? 12:35

27d ago12:35

12:35

In this episode, Ryan Williams Sr. and Shannon Tynes discuss the intersection of cybersecurity and artificial intelligence, focusing on the emerging threats posed by AI-assisted hacking. They explore the implications of AI in making hacking more accessible and the potential for increased cyber threats. The conversation also delves into the human fa…

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16 Billion Passwords Leaked—Here's What You Must Do Right Now 7:39

28d ago7:39

7:39

In this episode of the Other Side of the Firewall podcast, hosts Ryan Williams Sr. and Shannon Tynes discuss a significant cybersecurity incident involving the leak of 16 billion passwords. They emphasize the importance of password security, the need for multi-factor authentication (MFA), and the adoption of passkey security to enhance protection a…

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How Twyn.ai Is Redefining Telco CPQ with AI and No-Code Simplicity – A Conversation with Frits Haas 31:55

29d ago31:55

31:55

In this CPQ Podcast episode, Frank Sohn speaks with Frits Haas, consultant at Twyn.ai—a no-code, AI-powered platform purpose-built for the telecom industry. Based in South Africa and backed by Jurumani with 450+ employees, Twyn.ai delivers a unified OSS/BSS solution that includes CRM, CPQ, order management, help desk, and more. Frits shares how Twy…

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The Weekly Run Down 6/20/25 25:19

1M ago25:19

25:19

In this episode of The Other Side of the Firewall podcast, hosts Ryan Williams Sr. and Shannon Tynes discuss various topics ranging from gaming experiences with Madden 26 to family outings at amusement parks. They also review the live-action adaptation of Lilo and Stitch, touching on casting controversies and representation in film. The conversatio…

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Inside Rabbit’s Strategy to Automate Cloud Cost Optimization for Engineering Teams with Balazs Molnar | Cloud Wars Live 19:57

1M ago19:57

19:57

Balazs Molnar, CEO and co-founder of Rabbit, chats with Kieron Allen about the evolving challenges of cloud cost management and how engineering teams have become central to tackling them. He explains why traditional FinOps tools fall short, how Rabbit dives below the surface to uncover hidden waste (especially in platforms like BigQuery) and why au…

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CR103: Cloud on the rocks [AAA]: Transformation into a product-driven enterprise 1:02:03

1M ago1:02:03

1:02:03

[AAA] In 'Access All Areas' shows we go behind the scenes with the crew and their friends as they dive into complex challenges that organizations face—sometimes getting a little messy along the way. This week, we address the ‘big rocks’ that can obstruct or delay successful outcomes in organizational transformations. Dave, Esmee, and Rob are joined…

1
Turning AI Hype into Intentional Protection 14:01

1M ago14:01

14:01

In this episode, Ryan Williams Sr. and Shannon Tynes discuss the intersection of cybersecurity and artificial intelligence, focusing on how security teams can leverage AI while managing the associated risks. They explore the importance of communicating effectively with C-suite executives about AI's potential benefits and dangers, emphasizing the ne…

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Exploring AI Innovations - Insights from ServiceNow Researchers 25:39

1M ago25:39

25:39

Dive into the world of AI with special guests, Perouz Taslakian and Orlando Marquez, past winners of the NOW AI Conference. In this engaging episode, they share their unique journeys into AI, from Perouz's transition from theoretical computer science to AI in the industry, to Orlando's early fascination with AI systems and his work on integrating A…

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Exploring AI Innovations - Insights from ServiceNow Researchers 25:39

1M ago25:39

25:39

Dive into the world of AI with special guests, Perouz Taslakian and Orlando Marquez, past winners of the NOW AI Conference. In this engaging episode, they share their unique journeys into AI, from Perouz's transition from theoretical computer science to AI in the industry, to Orlando's early fascination with AI systems and his work on integrating A…

1
Discord Invite Link Hijacking 9:30

1M ago9:30

9:30

In this episode of the Other Side of the Firewall podcast, hosts Ryan Williams Sr. and Shannon Tynes discuss the latest cybersecurity news, focusing on a recent article about Discord invite link hijacking that targets crypto wallets. They explore the implications of malware, emphasizing the importance of internet safety, especially for families sha…

1
WestJet Airlines Internal Cyber Incident 10:55

1M ago10:55

10:55

In this episode of The Other Side of the Firewall podcast, hosts Ryan Williams Sr. and Shannon Tynes discuss a recent cyber attack on WestJet that disrupted their internal systems. They explore the implications of such attacks on customer trust and the importance of business continuity and disaster preparedness in the airline industry. The conversa…

1
Why Your Feedback Matters – A CPQ Podcast Community Update 5:48

1M ago5:48

5:48

In this episode, Frank talks about CPQ Podcast listener feedback. We’ve heard from many of you that the podcast brings value in different ways—whether it’s preparing for job interviews, learning about new CPQ solutions, or gaining insights from inspiring leaders and fresh ways of thinking. To help more like-minded listeners discover the CPQ Podcast…

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The Weekly Run Down 6/12/25 11:15

1M ago11:15

11:15

In this episode of the podcast, the hosts discuss a variety of topics ranging from personal updates, entertainment choices, and experiences with the Nintendo Switch 2. They share insights on gaming, technology, and their growth as a podcast, highlighting their achievements and future plans.Please LISTEN 🎧 LIKE 👍🏿 and SHARE ❤️ Thanks!Socials:Website…

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CR102: Tattoos, Tech, and Teams, what ink means in the age of AI with Jitske Kramer, Corporate Anthropologist 56:30

1M ago56:30

56:30

Every organization is built on people, structures, and culture. But culture isn’t static—it evolves with every interaction, ambition, and shift in circumstance. As IT drives business transformation, new technologies reshape how people connect and collaborate. In this ever-changing landscape, a strong, adaptive culture is the key to lasting success.…