Best Speech Analytics Podcasts (2025)

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382. Matterport + SIMLAB STAGES + Procore for Construction Communication 7:50

9d ago7:50

7:50

Hi there, I am the digital twin of Dan Smigrod, Founder and Managing Editor of the We Get Around Network Forum and host of WGAN-TV Podcast. Procore plays a pivotal role in enhancing the functionality of Matterport digital twins -- integrated with SIMLAB STAGES -- by transforming construction coordination and communication with punch list items, for…

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381. 3DISE Conference | 3D Immersive & Spatial Experience | 24-25 April 2025 | Prague 2:53

17d ago2:53

2:53

► Save 30% with Code: WGAN30REG at www.3DISE.com --- The Future of 3D Spatial Innovation Eric Marquette Just looking at the lineup for 3DISE Conference 2025, it's like a who's who of the spatial tech world. I mean, over thirty top speakers, covering everything from digital twins to AI-powered photogrammetry? It's kind of mind-blowing. Dan Smigrod A…

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2025 Geek Gauge CCaaS Rankings! 18:24

17d ago18:24

18:24

Send us a text In this episode of the Advice from a Call Center Geek podcast, we unveil our highly anticipated 2025 Geek Gauge CCaaS Rankings. We break down the comprehensive analysis of the top 19 Contact Center as a Service platforms, showing which vendors truly lead the pack in 2025. Using a groundbreaking approach that combines ChatGPT's analyt…

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Reflections of a Five-Month Councilman (Spotlight on Ben Franklin) 11:39

22d ago11:39

11:39

In this personal and thought-provoking episode, Paul reflects on his brief but impactful five-month tenure as an appointed Councilman—an experience that ended with a narrow election loss but sparked a powerful moment of clarity and inspiration. Pouring a glass of wine after a long campaign, Paul found himself staring at a bottle bearing the image o…

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The Small Town Marketplace of Ideas 13:34

29d ago13:34

13:34

Paul’s been on the road this week, meeting with innovators, farmers, entrepreneurs, and everyday folks who are building real things, solving real problems, and thinking for themselves. He recently visited UC Davis and the Mondavi Institute in California—places where science, agriculture, and innovation come together in powerful ways. That trip remi…

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What to Demand from Your 2025 Outsourcing Partner- Setting Up Your RFP 23:23

1M ago23:23

23:23

Send us a text In 2025, outsourcing isn’t just about price, it’s about AI, partnership, tech, and long-term CX strategy. In this episode, Tom Laird breaks down exactly what to look for in a modern contact center outsourcing partner and how to build an RFP that separates real CX tech players from the fluff. From AI expectations and data transparency…

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380-WGAN-TV | Jellypod AI Podcast Studio: Research, Write and Voice a Customizable Podcast in Minutes 1:09:51

1M ago1:09:51

1:09:51

Save 15% on Your First Year with This Link! Jellypod AI Podcast Studio Website https://WGAN.info/jellypod --- Are you wondering how to: ✓ Quickly generate high-quality podcast episodes about your real estate photography business? ✓ Use AI to research, script, and voice your podcast in minutes using local real estate news and client websites as cont…

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The Survey Delusion: Why NPS and CSAT Are Failing Your Call Center 25:10

1M ago25:10

25:10

Send us a text EPISODE DESCRIPTION: Are your post-call surveys actually providing meaningful insights, or just creating a dangerous illusion of customer understanding? In this eye-opening episode of Advice from a Call Center Geek, we tackle the uncomfortable truth about those NPS and CSAT metrics your executive team loves so much. The shocking real…

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Substance Over Spectacle: the Rise of the Analytical Electorate 8:38

1M ago8:38

8:38

In this episode, Paul dives into the troubling state of modern politics—where style often trumps substance and sentiment overshadows solutions. Campaigns focus on emotions instead of evidence, and candidates are judged more by their charisma than their competence. This superficiality is driving many citizens away, leaving them disillusioned and dis…

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379. WGAN-TV | Matterport + SIMLAB SIM-ON + IBM Maximo = Maximo Vision for Asset Management 1:02:29

2M ago1:02:29

1:02:29

Are you wondering how to: ✓ Use Matterport digital twins to enhance enterprise asset management? ✓ Leverage SIMLAB SIM-ON to integrate IoT data, task management, and 3D visualization? ✓ Combine these tools with IBM Maximo to optimize maintenance and operational workflows? Stay tuned! On WGAN-TV Live at 5 (5 PM Poland Time / 11 am ET) on Wednesday, …

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Rebuilding Politics from the Grassroots (Fireside Chat) 8:14

2M ago8:14

8:14

In this fireside-style episode, Paul sets the stage for the podcast, talking about reclaiming our democracy from the ground up. Drawing inspiration from FDR's fireside chats, the Founding Fathers, and Ronald Reagan, Paul talks about why 'We the People' must take back the driver's seat in our government. Too often, everyday Americans--small business…

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378. WGAN-TV | Will Real Estate Drone Photography be Replaced by NOVI Space Intelligence? 1:01:18

2M ago1:01:18

1:01:18

Are you wondering: ✓ If real estate images via satellite could replace drone photos? ✓ If satellite images may solve the problem when properties are located in a no fly zone? ✓ If satellite images could be less than 24 hours old and be super-affordable? Stay tuned! On WGAN-TV Live at 5 (5 PM ET) on Thursday, 6 March 2025, our guest is: ✓ Dr. Michae…

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377. WGAN-TV | Intro to Matterport + CAPTUR3D Heat Map Analytics and Tag Analytics 1:11:04

2M ago1:11:04

1:11:04

-- How can Heat Map Analytics reveal the most engaging areas within a Matterport tour? -- What insights can Tag Analytics provide about how visitors interact with Tags? -- How can these new analytics tools help Matterport Service Providers add more value for your clients? Stay tuned ... Join us on WGAN-TV Live at 5 at 5 pm ET on Thursday, 27 Februa…

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376. Two AI Voices Riff on How the CoStar Group Acquisition of Matterport May Affect Matterport Service Providers 10:18

2M ago10:18

10:18

Two AI Voices Riff on How the CoStar Group Acquisition of Matterport may affect Matterport Service Providers https://www.wegetaroundnetwork.com/topic/20748/page/1/costar-group-completes-acquisition-of-matterport/ -- Prompt and content reviewed by: We Get Around Network Founder and Managing Editor Dan Smigrod https://wgan.info/dansmigrod…

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375. CoStar Group Completes Acquisition of Matterport, Ushering in a New Era of 3D Digital Twins and AI-Powered Real Estate Innovation 5:50

2M ago5:50

5:50

CoStar Group Completes Acquisition of Matterport, Ushering in a New Era of 3D Digital Twins and AI-Powered Real Estate Innovation CoStar Group and Matterport to deepen their focus in AI, computer vision, and machine learning, advancing property insights and driving the growth of digital twin technology across the global commercial and residential r…

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Welcome to The Paul Bially Pod 1:18

2M ago1:18

1:18

Hello and welcome to The Paul Bially Podcast. I am your host, Paul Bially, progressive conservative, Teddy Roosevelt Republican, and bold voice for the American people. On this podcast, I balance tradition with progress. Taking on greed, elitism, and favoritism in our communities and offering a more principled take on the issues and themes impactin…

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374. Two WGAN Forum AI Hosts Riff About the Matterport 2025 Winter Release 17:51

2M ago17:51

17:51

Two WGAN Forum AI Hosts Riff About the Matterport 2025 Winter Release. We Get Around Network Forum post tagged: Matterport 2025 Winter Release --- For more about the Google NotebookLM AI used to create this WGAN Forum Podcast episode, please see: WGAN.INFO/DanSmigrod [See Podfest 2025 icons]By Dan Smigrod | www.WeGetAroundNetwork.com | www.WGAN-TV.com

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373. Introducing Matterport Marketing Cloud: The Ultimate Hub for Real Estate Agents to Get Listings to Market Faster 5:01

2M ago5:01

5:01

Introducing Matterport Marketing Cloud: The Ultimate Hub for Real Estate Agents to Get Listings to Market Faster A single platform for agents and property marketers to order and publish MLS-ready 3D tours, photos, videos, floor plans, and AI-powered descriptions SUNNYVALE, California — Tuesday, February 25, 2025 Matterport, Inc. (Nasdaq: MTTR), a p…

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372-Matterport 2025 Winter Release: Productivity Multiplied Delivers The Next Leap in Property Marketing and Management 5:36

2M ago5:36

5:36

Matterport 2025 Winter Release: Productivity Multiplied Delivers The Next Leap in Property Marketing and Management From AI-generated marketing to real-time collaboration, the latest features make every step faster and easier SUNNYVALE, California - Tuesday, February 25, 2025 Matterport, Inc. (Nasdaq: MTTR), a pioneer in digital twin technology and…

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Beyond AHT and SLA: How to Measure Success in AI-Powered Contact Centers 20:00

2M ago20:00

20:00

Send us a text Traditional contact center metrics like Average Handle Time and Customer Satisfaction scores have served the industry well for decades. But as AI transforms how we serve customers, through virtual agents, agent assistance tools, auto-quality assurance, and intelligent summarization, yesterday's KPIs are no longer enough. In this grou…

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371. Geo Week 2025: How 1,500+ Matterport Scans are Used by the Dallas Fort Worth International Airport 22:45

3M ago22:45

22:45

In this episode of the WGAN Forum Podcast, host Eric Marquette and the digital twin of We Get Around Network Founder and Managing Editor Dan Smigrod take a deep dive into how the Dallas Fort Worth International Airport (DFW) is leveraging cutting-edge technology, including 1,500+ Matterport scans, to enhance operations, sustainability, and efficien…

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Contact Center Coaching 2.0 -Turning QA Insights into Agent Coaching Gold 24:42

3M ago24:42

24:42

Send us a text Most QA programs score agents but don’t actually develop them—and that’s the problem. In this episode, we break down how to move beyond compliance-based QA and use real call insights to coach smarter, faster, and better. You’ll learn: ✅ Why high QA scores don’t always mean high performance ✅ How to shift from traditional QA to coachi…

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366. SIMLAB WEEK | Day 6: Bonus Day: SIMLAB Integrations and the Future of AEC & Facility Management (Matterport, IBM Maximo, NETxAutomation, KNX, Schneider Electric) 8:26

3M ago8:26

8:26

Episode Title: "Bonus Day: SIMLAB Integrations and the Future of AEC & Facility Management (Matterport, IBM Maximo, NETxAutomation, KNX, Schneider Electric)" Description: Welcome to the bonus day of SIMLAB Week (Saturday, 25 January 2025)! In this special episode, we take an in-depth look at the integrations that make SIMLAB the ultimate solution f…

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365. SIMLAB WEEK | Day 5: SIMLAB Integrations: Transforming AEC and Facility Management with Matterport Digital Twins 20:22

3M ago20:22

20:22

Episode Title: "SIMLAB Integrations: Transforming AEC and Facility Management with Matterport Digital Twins" Description: Welcome to Day 5 of SIMLAB Week (Friday, 24 January 2025)! To wrap up this exciting series, we explore how SIMLAB integrations are elevating digital twins and revolutionizing workflows for AEC professionals and facility managers…

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Beyond Words: Measuring AI Empathy Through Impact 18:28

3M ago18:28

18:28

Send us a text In this thought-provoking episode of Advice from a Call Center Geek, we dive deep into one of the most contested questions in customer service technology: Can artificial intelligence truly demonstrate empathy, and how do we meaningfully measure it? While tech companies tout their AI's emotional intelligence capabilities, we'll cut th…

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364. SIMLAB WEEK | Day 4: Transformative Asset Management with IBM Maximo, Matterport, and SIMLAB SIM-ON 12:54

3M ago12:54

12:54

Episode Title: "Transformative Asset Management with IBM Maximo, Matterport, and SIMLAB SIM-ON" Description: Welcome to Day 4 of SIMLAB Week (Thursday, 23 January 2025)! In today’s episode, we dive into the powerful synergy of three transformative tools: IBM Maximo, Matterport, and SIMLAB SIM-ON. Together, they revolutionize the world of enterprise…

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363. SIMLAB WEEK | Day 3: SIMLAB SIM-ON + Matterport + NETxAutomation: Revolutionizing Building Management 14:49

3M ago14:49

14:49

Episode Title: "SIMLAB SIM-ON + Matterport + NETxAutomation: Revolutionizing Building Management" Description: Welcome to Day 3 of SIMLAB Week (Wednesday, 22 January 2025)! Today’s episode ventures into the future of building management with SIMLAB SIM-ON and its integration with Matterport and NETxAutomation. Imagine walking through a Matterport d…

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362. SIMLAB WEEK | Day 2: SIMLAB SIM-ON and Matterport Integration for Facilities Management 16:43

3M ago16:43

16:43

Episode Title "SIMLAB SIM-ON and Matterport Integration for Facilities Management" Description Welcome to Day 2 of SIMLAB Week (Tuesday, 21 January 2025)! Building on yesterday's broad introduction, today we zero in on a game-changing solution for facilities management. This episode explores how SIMLAB's SIM-ON platform enhances Matterport digital …

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361. SIMLAB WEEK | Day 1: Introduction to Matterport + SIMLAB STAGES for AEC Professionals 14:56

4M ago14:56

14:56

Explore how SIMLAB STAGES integrates with Matterport to create interactive, collaborative tools for architects, engineers, and construction teams. "It's like a centralized communications hub within the 3D model [and] SIMLAB STAGES provides a single source of truth for everyone involved in the project." --- Episode Title 353. SIMLAB WEEK | Day 1: In…

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Let's Get Real: The True Story of AI in CX & Your 2025 Game Plan 33:12

4M ago33:12

33:12

Send us a text Tired of the AI hype cycle? In this straight-shooting episode, we're diving into what's actually happening with AI in customer experience operations right now. Not what vendors are promising, not what futurists are predicting, but the real deal from someone in the trenches. You'll discover what's genuinely working, what's still smoke…

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370. NotebookLM versus Jellypod: "Jellypod Takes Podcasting Where NotebookLM’s Training Wheels Can’t Go." 12:33

4M ago12:33

12:33

Save 15 Percent on the first 12 months of Jellypod with this WGAN affiliate link: https://WGAN.info/CreamCheese In this episode of the WGAN Forum Podcast (#370), hosts Jane and Eric explore the cutting-edge innovations of Jellypod, an AI-powered platform that revolutionizes podcast production. From research to distribution, Jellypod handles it all,…

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369. WGAN-TV | REALTOR Magazine Preview: REALTOR Brandon Doyle Compares 16 Virtual Tours 1:22:42

4M ago1:22:42

1:22:42

- How do 16 virtual tours compare? - Does the virtual tour camera make a difference? - What are the thoughts of a real estate agent that uses virtual tours for every listing? Stay tuned ... On WGAN-TV Live at 5 on Thursday, 9 January 2025, my guest is: ✓ RE/MAX Results REALTOR and Doyle Real Estate Team Leader Brandon Doyle (@DoyleRealtor) ✓ Brando…

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368. Example of a Jellypod AI Created Podcast (Like Google NotebookLM) | Save 15% on Jellypod (1st 12 Months) with Link: WAGN.info/CreamCheese 8:04

4M ago8:04

8:04

This WGAN Forum Podcast episode was created with Jellypod. It's like Google NotebookLM, but with more features. Save 15% on Jellypod (1st 12 Months) with Affiliate Link: https://www.wgan.info/CreamCheese (No coupon code need. Just this link.) ---- Advantages of Google NotebookLM First 100 episodes are free (Google has said it will start charging in…

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367. SIMLAB STAGES and SIMLAB SIM-ON at BAU 2025 in Munich, Germany 13-17 January 2025 16:57

4M ago16:57

16:57

Google NotebookLM AI riffs on ...SIMLAB (www.SIMLABinc.com) at BAU 2025! (https://bau-muenchen.com/en/trade-fair/) The world’s leading trade fair for architecture, materials, and systems is just around the corner! On Monday, January 13 2025, SIMLAB will meet at Messe München, where it will showcase its cutting-edge solutions at the BVBS collective …

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360. Unlocking the Future: SIMLAB Event in Dubai on Monday, 13 January 2025 | Discussion by Google NotebookLM AI 18:19

4M ago18:19

18:19

Register (free): www.SIMLABinc.com | Discussion by Google NotebookLM AI --- In this episode of WGAN Forum Deep Dive, we journey into the transformative world of digital twin technology, showcasing how it's reshaping property design, construction, and property management — especially in the innovation hub of Dubai. Discover why digital twins are mor…

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2025 Predictions for CX and the Contact Center Industry 26:29

4M ago26:29

26:29

Send us a text As we wrap up another year, it's time for our highly anticipated ACG 2025 Predictions Episode! In this special forecast, we'll dive deep into the future of technology and customer experience, sharing valuable insights from the entire Expivia team. What groundbreaking technologies will reshape the CX landscape? How will AI continue to…

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352. 2025 is the Year of A.I. for Real Estate Photographers 8:46

4M ago8:46

8:46

2025 is the Year of A.I. for Real Estate Photographers Discover how artificial intelligence is revolutionizing the real estate industry in 2025! Join Dan Smigrod's digital twin as he explores cutting-edge A.I. tools transforming the workflow of real estate photographers, agents, home sellers, and buyers. From automated image editing and virtual sta…

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351. WGAN-TV | How to Create a Matterport Digital Twin of a 400,000 SQFT Convention Center | Daniel Brown, Meidansha 1:15:33

5M ago1:15:33

1:15:33

Are you wondering how to: ✓ How many days did it take to create a Matterport digital twin of the 400,000 SQ FT Kobe Convention Center? ✓ What was the pricing strategy for such a super-large space? ✓ In addition to Matterport, what other platforms, cameras and software were used for the Kobe Convention Center? Stay tuned! On WGAN-TV Live at 5 at 5 p…

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350. Here's what I will be speaking about at Podfest Multimedia Expo in Orlando | 16-19 January 2025 7:33

5M ago7:33

7:33

Did you know that the We Get Around Network has two different podcast channels? 1. WGAN-TV Podcast (Video)- nearly 250 live one-hour video interview podcasts 2. WGAN Forum Podcast (Audio only) - 340+ episodes of industry news via A.I. + audio from WGAN-TV Podcast (Podcasts also available via your favorite podcast app.) For the WGAN Forum Podcast, I…

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The Future of Contact Center Outsourcing: What to Expect in 2025 21:29

5M ago21:29

21:29

Send us a text (I apologize for the poor audio on this episode, we had a mic failure, but the content is awesome so I hope you still find value!) In this episode of the ACG podcast we explore the future of contact center outsourcing in 2025. We dive into what a modern BPO RFP should include, moving beyond buzzwords like 'white glove service' and 's…

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349. World LiDAR Day Returns for its 2nd Annual Celebration on February 12, 2025 | Geo Week 2025 6:29

5M ago6:29

6:29

World Lidar Day Returns for its Second Annual Celebration on Feb. 12, 2025 Global event to shine a spotlight on the transformative power of lidar technology with celebrations at Geo Week in Denver, Colorado. December 18, 2024, Denver, CO - The second annual World Lidar Day will take place on February 12th, 2025, coinciding with Geo Week in Denver, …

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348. WGAN-TV | How to Create and Use ChatGPT and GPTs to Help Real Estate Photographers Write 59:38

5M ago59:38

59:38

Are you wondering how to: ✓ Create and use a ChattGPT GPT to write blog posts effortlessly? ✓ Write client emails and responses faster than ever? ✓ Write professional proposals or cold pitches in seconds? ✓ Write social media posts? Stay tuned! On WGAN-TV Live at 5 at 5 pm ET on Wednesday, 12 December 2024, our subject matter expert is: ✓ Scan Your…

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347. Matterport Service Providers: Adding 24/7 Value to Clients that Host Exhibit Spaces 5:40

5M ago5:40

5:40

A Google NotebookLM AI Podcast discussion based on this ZUANT 3D video: Zuant 3D: The Secret to Capturing Leads Beyond the Show Floor https://www.youtube.com/watch?v=0DOxtYnjsCU&t=79s ZUANT3D (www.ZUANT3D.com) is a 3D virtual event platform that uses Matterport cameras to create digital twins of events. This allows for virtual attendance, lead gene…

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346. BIM versus CAD for Matterport Service Providers | Discussion by Google NotebookLM AI 24:27

5M ago24:27

24:27

Google NotebookLM AI discussion of this Matterport Blog Post (6 December 2024): BIM vs. CAD: When to Use Them for Maximum Effect https://matterport.com/blog/bim-vs-cad ---- The article compares Building Information Modeling (BIM) and Computer-Aided Design (CAD), highlighting their distinct applications in construction. BIM excels in creating data-r…

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345. BIMworld Munich 2024: Matterport + SIMLAB STAGES and SIMLAB SIM-ON for Commercial Construction and Property Management 15:04

5M ago15:04

15:04

In November 2024, the global spotlight turned to BIMworld Munich, where Marek Koźlak, PhD, Founder and CEO of SIMLAB, took the stage to present a groundbreaking vision for the future of property management and construction technology. With an audience of industry professionals spanning the Architecture, Engineering, and Construction (AEC) and Facil…

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344. Matterport Service Providers: Understanding Offering SCAN-TO-BIM Services | Google NotebookLM AI Discussion 13:20

5M ago13:20

13:20

Google NotebookLM (https://notebooklm.google.com/) AI discussion about this Matterport Blog post (5 December 2024): Scan To BIM Benefits & Use Cases (https://matterport.com/blog/scan-to-bim) Join the SCAN-TO-BIM discussions in the We Get Around Network Forum (https://www.wegetaroundnetwork.com/)By Dan Smigrod | www.WeGetAroundNetwork.com | www.WGAN-TV.com

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The Future of QA: Why AI is a Game-Changer for Contact Center Quality in 2025 31:39

5M ago31:39

31:39

Send us a text The way contact centers approach Quality Assurance is undergoing a major transformation, and AI is at the heart of it. In this episode, we explore how advanced tools are enabling intent analysis, uncovering customer behavior patterns, and streamlining QA processes to deliver more meaningful insights. Learn how solutions like OttoQa a…

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343. Matterport Achieves AWS Manufacturing and Industrial Competency and Energy Competency | A NotebookLM A.I. Discussion 13:41

5M ago13:41

13:41

A Google NotebookLM AI discussion based on this Matterport media release: --- Matterport Achieves AWS Manufacturing and Industrial Competency and Energy Competency Certifications underscore Matterport’s dedication to delivering innovative solutions that harness the power of AWS technologies SUNNYVALE, California, Monday, December 2, 2024 (GLOBE NEW…

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342. Should you Upgrade to the iGUIDE R1 Camera System from the iGUIDE Pro Camera System or iGUIDE IMS-5 Camera System? | A NotebookLM A.I. Discussion 13:25

5M ago13:25

13:25

An A.I. discussion by Google NotebookLM | www.GOiGUIDE.com -- "The best way to see the differences between camera systems is to look at a 3D virtual tour created with each ... using a consistent set of parameters," says an iGUIDE representative that provided this example iGUIDE tour. https://youriguide.com/v2ED57FUVB3DD1 iGUIDE Tour Created with an…

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Mastering Black Friday and Cyber Monday: Your Ultimate Contact Center Superbowl Playbook 16:56

6M ago16:56

16:56

Send us a text Black Friday and Cyber Monday are almost here, bringing the year's biggest sales rush! For contact centers, this is the Super Bowl of customer service, and preparation is everything. In this episode of ACG, we dive into updated best practices to help your team stay ahead, deliver exceptional customer experiences, and handle the holid…

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Speech Analytics Podcasts

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