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This feed is Light Reading's main podcast feed for "The Light Reading Podcast," "The Divide," "The Light Reading Extra," and "What's the Story?" Light Reading provides daily news, analysis and insight for the global communications networking and services industry. The publication was founded in 2000 and, since July 2016, has been a part of Informa Tech, a division of Informa PLC. We're part of a big team providing specialist research, media, events and training for businesses and professiona ...
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In 10 minutes daily, The Business of Tech delivers the latest IT services and MSP-focused news and commentary. Curated to stories that matter with commentary answering 'Why Do We Care?', channel veteran Dave Sobel brings you up to speed and provides resources to go deeper. With insights and analysis, this focused podcast focuses on the knowledge you need to be effective, profitable, and relevant.
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The Breakthrough Hiring Show: Recruiting and Talent Acquisition Conversations

James Mackey: Recruiting, Talent Acquisition, Hiring, SaaS, Tech, Startups, growth-stage, RPO, James Mackey, Diversity and Inclusion, HR, Human Resources, business, Retention Strategies, Onboarding Process, Recruitment Metrics, Job Boards, Social Media Re

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Welcome to The Breakthrough Hiring Show! We are on a mission to help leaders make hiring a competitive advantage. Join our host, James Mackey, and guests as they discuss various topics, with episodes ranging from high-level thought leadership to the tactical implementation of process and technology. You will learn how to: - Shift your team’s culture to a talent-first organization. - Develop a step-by-step guide to hiring and empowering top talent. - Leverage data, process, and technology to ...
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Welcome to "Your Space Journey," an interview series that takes you on an exhilarating voyage through the vast realm of space exploration. In this captivating series, we bring you in-depth conversations with the leaders of space exploration, including astronauts who have ventured beyond Earth, brilliant scientists who unravel the mysteries of the cosmos, and ingenious engineers who design cutting-edge spacecraft. Join us as we delve into their awe-inspiring stories, remarkable achievements, ...
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AI adoption among business leaders is facing significant skepticism, as a recent survey by Workato and Harvard Business Review revealed that only 6% of over 600 tech leaders expressed full confidence in AI agents managing essential processes. Despite this lack of trust, 86% of respondents indicated plans to invest more in AI technology over the nex…
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AI adoption is facing significant challenges, as evidenced by Microsoft's CoPilot Plus initiative, which accounted for less than 10% of systems shipped in Q3 2024. Despite initial enthusiasm, privacy concerns surrounding features like the recall function have hindered consumer interest, leading Microsoft to pivot towards making all Windows 11 compu…
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The managed service provider (MSP) market is projected to grow significantly, with a valuation increase from $337.6 billion in 2024 to $406.74 billion in 2025, driven by the complexity of modern IT infrastructures and rising cybersecurity threats. However, small businesses in the United States are facing severe challenges, shedding jobs at pandemic…
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Chris Radich from UiPath discusses the transition from traditional Robotic Process Automation (RPA) to agentic automation, emphasizing its potential to streamline end-to-end business processes. This shift allows organizations to focus on delivering outcomes rather than merely automating tasks. Radich highlights that agentic automation can handle co…
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The integration of advanced AI capabilities in tools like OpenAI Atlas and Microsoft Teams has raised significant security concerns, particularly regarding identity and trust vulnerabilities. Recent findings from LayerX indicate that the Atlas browser has critical vulnerabilities that could allow attackers to inject harmful instructions, while Micr…
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Microsoft has announced a price increase for its Office productivity software subscriptions, set to take effect on July 1, 2026. The Microsoft 365 Business Basic subscription will rise from $6 to $7 per user per month, while the Business Standard subscription will increase from $12.50 to $14. Additionally, the Microsoft 365 E3 enterprise subscripti…
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Amazon Web Services (AWS) has made significant advancements in artificial intelligence (AI) at its reInvent event, introducing a new AI training chip, Trainium 3, which reportedly enhances performance for AI training and inference by up to four times while reducing energy consumption by 40%. Additionally, AWS launched new features in its Agent Core…
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AI-integrated tools, such as OpenAI's Atlas and Microsoft Teams, are introducing new trust and identity risks, particularly through vulnerabilities like prompt injections and guest access features. The Atlas browser, launched on October 21, 2025, has been identified as having security flaws that could allow attackers to inject harmful instructions.…
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OpenAI has declared a "code red" as it faces intensified competition from companies like Google and Anthropic, prompting a shift in focus towards enhancing the capabilities of its ChatGPT platform. CEO Sam Altman has urged staff to prioritize improvements in speed, reliability, and personalization, delaying other initiatives such as advertising. Th…
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This week: Jess Auer (Institute for Local Self-Reliance) and David Kulp (Ashfield, Massachusetts) on ILSR's new report exploring how 19 Western Massachusetts towns collaborated to connect their communities to municipal broadband. Hosted on Acast. See acast.com/privacy for more information.
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Small businesses in the U.S. are facing rising costs and job losses, with 70% of owners citing inflation as their primary concern, according to a recent Bank of America study. Despite this, 75% of small business owners remain optimistic about revenue growth in the coming year. However, the disparity in employment trends is stark, as small firms she…
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The episode discusses the increasing complexity of endpoint security, driven by the rapid proliferation of devices due to remote work, BYOD policies, and the rise of shadow IT. Data indicates that shadow IT has surged by 59% since remote work became mainstream, with nearly half of cyberattacks linked to these unauthorized applications. Managed Serv…
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Join host James Mackey and Steve Bartel, CEO of Gem, to explore what’s happening in today’s hiring market - inbound is up 3x, time to hire has grown by eight days, and recruiters are carrying 55% more reqs. They discuss where AI genuinely reduces workload and boosts efficiency, along with the rise in fraud and interview cheating. Thank you to our s…
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A German court has ruled that OpenAI's training of its GPT-4 and GPT-4.0 models involved copyright infringement, requiring the company to disclose the frequency of usage of specific song lyrics in its training data. This ruling, initiated by GEMA, a German copyright collective, has significant implications for copyright holders, particularly in the…
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The United States, United Kingdom, and Australia have imposed sanctions on the Russian hosting provider MediaLand due to its facilitation of ransomware operations. MediaLand has been linked to various cybercrime activities, including support for groups like LockBit and BlackSuit, and has been identified as a provider for cybercrime marketplaces. Th…
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Cloud managed services are experiencing rapid growth, with the market projected to expand from approximately $50.62 billion in 2025 to $120 billion by 2035, reflecting a compound annual growth rate of 8.16%. This growth is driven by organizations across various sectors, including finance and healthcare, seeking to enhance their cloud operations and…
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The discussion centers on the book "Rewiring Democracy," authored by Bruce Schneier and Nathan E. Sanders, which explores the implications of artificial intelligence (AI) on governance, power distribution, and democratic principles. The authors highlight the risks associated with AI, particularly the concentration of power among a few corporations,…
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MSP events are experiencing a notable shift, with a growing preference for smaller, localized gatherings over traditional mega-conferences. Jessica Davis, Principal Analyst at Omdia, highlights that this trend is driven by factors such as increased travel costs and a desire for more meaningful community interactions. Research indicates that MSPs ar…
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Cyberattacks against U.S. government employees surged by 85% during the recent government shutdown, with projections estimating over 555 million attacks by the end of November 2025. These attacks, characterized as targeted digital assaults rather than generic phishing attempts, exploit vulnerabilities during periods of financial stress, particularl…
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Google has launched its latest AI model, Gemini 3, which is designed to enhance multimodal processing capabilities by simultaneously handling text, images, and audio. This model, particularly the Gemini 3 Pro version, aims to improve the accuracy and reasoning capabilities of AI systems, positioning Google to compete more effectively with OpenAI in…
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Microsoft has launched Agent 365, a management platform designed for overseeing AI agents within enterprise environments. This platform, now available in early access, includes features such as the Microsoft Entra Registry for managing agent identities, risk-based access policies, and performance measurement tools. The introduction of Agent 365 sig…
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The rise of artificial intelligence (AI) in cyber attacks is prompting small and medium-sized businesses (SMBs) to adopt managed detection and response (MDR) services and explore autonomous security operations centers (SOCs). Research from TechAisle indicates that awareness of MDR among SMBs increased from 39% in 2023 to 61% in 2025, with 89% of mi…
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The recent partnership between OpenAI and Search Kings, a digital marketing firm, aims to provide ChatGPT services to small and medium-sized businesses (SMBs), particularly in the home services sector. This collaboration is designed to facilitate the integration of artificial intelligence into SMB operations, addressing the challenges these busines…
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Richardson Dackam, a solo developer known for rapidly creating AI-first SaaS products, shared insights into his development process during a recent episode of the Business of Tech. Dackam emphasizes the importance of identifying manageable problems that can be solved quickly, which he refers to as "done for you ideas." His approach involves extensi…
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AI proof-of-concept projects are facing high failure rates, with a recent Omdia survey indicating that nearly one-third of companies report complete failures in these initiatives. Only 9% of firms successfully transition more than half of their AI projects into operational use, while 46% manage to move over 10% into production. The primary reason f…
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New research indicates that the use of artificial intelligence (AI) is expanding beyond established guidelines, with significant implications for IT leadership and security. A study from UpGuard reveals that over 80% of employees in sectors like finance and healthcare are utilizing unauthorized AI tools, often referred to as shadow AI. This trend r…
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The expiration of the Cybersecurity Information Sharing Act (CISA) on September 30, 2025, has resulted in a notable decline in U.S. cyber defense capabilities, with a reported drop of over 70% in the sharing of threat indicators. This lapse has created a legal and operational vacuum, leading to increased delays in alert dissemination and a rise in …
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ChatGPT and Microsoft CoPilot are leading the enterprise AI adoption race, with 67% and 58% of businesses utilizing these tools, respectively, according to a study by the Wharton Human AI Research Program. This trend highlights a significant gap between these dominant players and competitors like Claude, Perplexity, and DeepSeek, which have much lo…
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The U.S. job market is experiencing a gradual slowdown, with the unemployment rate rising to 4.36% in October 2025, according to estimates from the Chicago Federal Reserve. Despite an increase in layoff announcements, initial unemployment claims remain low at 229,000, indicating some stability. Major companies like Amazon, UPS, and Target have anno…
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Brantley Pearce, Chief Technology Officer at RJ Young, discussed the integration of IT services, workflow automation, and workplace technology within the managed services sector. RJ Young, a 70-year-old organization with approximately 700 employees, has been providing managed services since 2012 and has seen significant growth, now generating $12 b…
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AI adoption is accelerating among small and mid-sized businesses (SMBs), with 87% of executives believing it will transform their operations within a year. However, only 29% feel their teams are prepared to implement AI effectively. This gap highlights a significant challenge for organizations that have invested in AI without seeing tangible return…
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ConnectWise has announced enhancements to its Ozzio platform, which now includes expanded third-party patching for over 7,000 applications, improvements to the professional services automation (PSA) user experience, and advanced robotic process automation (RPA) capabilities. These updates aim to address security vulnerabilities in widely exploited …
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Amazon has initiated legal action against Perplexity AI, alleging that the startup's AI browser improperly accesses Amazon customer accounts by mimicking human browsing behavior. The lawsuit, filed in the U.S. District Court for the Northern District of California, raises concerns about security risks associated with Perplexity's Comet browser. Ama…
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This week: Dave Seliger (NYC Department of Housing Preservation & Development) and Dr. Brandy McNeil (New York Public Library) discuss New York's Neighborhood Tech Help program and the role it plays in solving the digital divide. Hosted on Acast. See acast.com/privacy for more information.
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The Pentagon is preparing to enforce the Cybersecurity Maturity Model Certification (CMMC) requirements for small businesses, with compliance becoming mandatory in contracts starting November 10, 2025. Nearly 500 organizations have already achieved Level 2 certification, and the Defense Department is actively surveying small businesses to assess th…
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The managed service provider (MSP) market has surpassed $305 billion and is projected to reach $571 billion by 2033, indicating a strong trend toward consolidation within the sector. In the second quarter of 2025 alone, there were 92 announced mergers and acquisitions, as companies aim to enhance their cybersecurity capabilities and automate operat…
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AI infrastructure spending is rapidly increasing, with major technology companies such as Google, Microsoft, and Amazon projected to invest over $300 billion by the end of 2025. This surge is primarily driven by the demand for data centers and GPU capacity to support artificial intelligence initiatives. While the Federal Reserve indicates that curr…
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Andrew Jordan, a CPA specializing in IT services and managed service providers (MSPs), discusses the implications of recent tax code changes for MSPs. The new legislation, referred to as the "big, beautiful bill," has introduced significant modifications, including the reinstatement of 100% bonus depreciation. This allows MSPs to write off the full…
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Agentic AI is emerging as a significant force in the managed services sector, with the potential to automate up to 80% of routine tasks. Howard M. Cohen and Karl Palachuk, both seasoned experts in the IT partner ecosystem, discussed the current confusion among Managed Service Providers (MSPs) regarding the application and benefits of agentic AI. Th…
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The 2025 State of the MSP Report from TechPartners reveals a rapidly evolving managed service provider (MSP) industry, with nearly half of surveyed MSPs reporting revenues below $5 million. This indicates a market ripe for consolidation, as 60% of MSPs express interest in acquiring other firms while 28% are open to being acquired. The report highli…
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Recent advancements in quantum computing are pushing the technology closer to practical application, with companies like Google, IBM, and ICONIC making significant strides in stabilizing quantum systems. This progress poses risks to current encryption methods, as traditional security measures may become obsolete due to quantum capabilities. The Nat…
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OpenAI has officially transitioned to a for-profit corporation, a move approved by Delaware Attorney General Kathy Jennings. This restructuring allows OpenAI to raise capital more effectively while maintaining oversight from its original non-profit entity. Microsoft now holds a 27% stake in the new structure, valued at over $100 billion, and OpenAI…
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AI assistants are currently misrepresenting news content 45% of the time, according to a study by the European Broadcasting Union. This research, which evaluated 3,000 responses from popular AI chatbots, including ChatGPT and Google Gemini, revealed that 31% of responses had serious sourcing issues, while 30% contained inaccuracies. Notably, Google…
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Small business confidence has declined as inflation concerns rise, with 71% of owners expressing worries about ongoing price increases, according to the latest CNBC SurveyMonkey Small Business Index. This marks an increase from 66% in the previous quarter, indicating a cautious approach to spending among small business owners. The report highlights…
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