Best UX Australia Podcasts (2025)

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JLL Perspectives podcast: New Zealand's Seismic Building Code Revolution 40:48

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11d ago40:48

40:48

In our inaugural episode of The NZ Narrative, part of the JLL Perspectives podcast series, moderator Aimee Baker, NZ Lead, Project and Development Services and Matt Bishop, Founder and Principal, Brevity and Fabio Pagano, General Manager, Oyster Property explore the government announcement for earthquake prone buildings and the regulations that gov…

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JLL Perspectives podcast: The acceleration of net zero commitments 32:43

13d ago32:43

32:43

In this episode of JLL’s Perspectives Podcast, JLL’s Head of Strategic Research, Annabel McFarlane, JLL’s Head of Sustainability, Connor McCauley and Lendlease’s Head of Leasing and Asset Management Workplace, Charlotte Stratton unpack the updated "Early Mover Advantage" research which reveals how the commercial real estate market is rapidly embrac…

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JLL Perspectives podcast: Activating space through culture 32:56

3M ago32:56

32:56

It’s not just about the fitout. In the final episode of the Flex for Thought series, part of the JLL Perspectives podcast, Tashi Dorjee, Head of Flex at JLL and Daniel Gunning, Co-founder and CEO at Spacenow, breaks down the dual marketplace of space activation - where engagement, culture, and community define success. Hear how art, music, and inte…

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JLL Perspectives podcast: Learning from digital UX principles 33:45

4M ago33:45

33:45

Can digital UX principles improve the physical workplace? Charbel Zeaiter, Founder of Faster Zebra, thinks so. In this episode of the Flex for Thought series, part of the JLL Perspectives podcast, Tashi Dorjee, Head of Flex at JLL and Charbel talk through frameworks that bridge the digital and physical office design, offering practical insights to …

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JLL Perspectives podcast: Navigating the energy transition 35:28

4M ago35:28

35:28

Host Simon Greenfield, Regional Lead for Sustainable Solutions at JLL Asia Pacific speaks with sustainability experts Claudina Taylor, JLL's Asia Pacific Enablement Lead for Sustainable Operations, and Tosh Szatow, Growth and Innovation Manager at Flow Power about how organisations can turn energy management into competitive advantage. Discover how…

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JLL Perspectives podcast: Building community in the workplace 34:57

5M ago34:57

34:57

In this episode of the Flex for Thought series, part of the JLL Perspectives podcast, Oscar McMahon, Co-founder of Young Henrys discusses how he built a cult-followed brand through purpose, people, and planet. From pioneering micro-algae sustainability initiatives to the power of storytelling in shaping community, Tashi Dorjee, Head of Flex at JLL …

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JLL Perspectives podcast: Elastic buildings and adapting to the future of work 36:51

5M ago36:51

36:51

What if buildings could adapt like people? In this episode of the Flex for Thought series, part of the JLL Perspectives podcast, we unpack the idea of “elastic buildings” - workspaces intentionally designed to evolve with time. Tashi Dorjee, Head of Flex at JLL and Charlotte Stratton, Head of Leasing and Asset Management at Lendlease explore how hu…

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JLL Perspectives podcast: How sustainability drives real estate transformation 30:10

6M ago30:10

30:10

Hear from JLL's panel of experts Julian Sutherland, Head of Sustainable Assets, Alana Hannaford, Head of Project and Development Services Advisory Australia and Leo O'Regan, Director and Investor Sector Lead for New South Wales, moderated by Jamie Wallis, Senior Manager, Green Buildings Council of Australia, as they dive into effective strategies f…

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Ep4: Here's why office mandates could be a productivity killer - with Dr. Craig Knight, workplace psychologist, Nathan Sri, Kate Pilgrim and Tim O'Connor, JLL 37:09

8M ago37:09

37:09

Companies’ return-to-office mandates are laid out for debate in this episode of the Perspectives podcast, with workplace strategists suggesting that inconsistent and unscientific measurements of productivity are leading to failed policies. Are mandates destroying team spirit? Hear from Dr. Craig Knight, workplace psychologist, and JLL's office and …

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Ep3: Melbourne: Investor and tenant trends in 2024 and why 2025 will be different - with JLL's Piper Dedrick, Nick Drake, Jessica Van Raay 29:30

10M ago29:30

29:30

Private capital is feasting on Melbourne commercial real estate as institutional and overseas investors hold out for greater stability. But things are changing in 2025. Perspectives podcast host Rebecca Kent chats to Piper Dedrick, institutional investment specialist at JLL, Nick Drake, JLL's joint head of leasing in Victoria, and Jessica Van Raay,…

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Ep2: Navigating the reset in Melbourne real estate - with Peter Harper, James Jorgensen and Annabel McFarlane 36:00

10M ago36:00

36:00

A glut of new development and relentless interest rises over the past two years saw key real estate markets in Melbourne put ‘on the bench’ by some investors. A slow return to the office after Covid lockdowns didn't exactly help lift these markets either. As a result, the recovery many expected in 2024 didn't eventuate. But it may have been the 're…

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Ep 1: Why are people bragging about JLL's Melbourne office? - with JLL's Jen Moore and Alana Hannaford 34:58

11M ago34:58

34:58

With a design inspired by Melbourne's Hoddle Grid, JLL's Melbourne office is setting the benchmark for corporate workplaces. Workplace strategist Alana Hannaford and designer Jennifer Moore have a chat to Perspectives podcast host Rebecca Kent about how they calculated desk to worker ratios, engaged employees on everything from office chairs to bee…

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Ep10: The best offices handpicked and why they're filling up fast 39:58

1y ago39:58

39:58

When the ultimate aim for companies is attracting workers back to the office, what have become their guiding principles for securing a new workplace? Experts unravel the ingredients that set the best offices apart from the rest - the buildings that help shape cities and brands. Located from Sydney to San Francisco to London and cities in between, g…

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Ep9: Why company leaders are taking a stand on loneliness - with Simone Heng, author, Let's Talk About Loneliness and Nathan Sri, human experience expert, Work Dynamics, JLL 28:38

1+ y ago28:38

28:38

Loneliness is a crisis of climate change proportions. That is the assessment of Simone Heng, a human connection specialist and author of the book ‘Let’s Talk About Loneliness’. She chats to Nathan Sri, a human experience expert with JLL’s Work Dynamics team, and Perspectives podcast host, Rebecca Kent about why workplace managers can’t afford for t…

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Ep8: How are landowners being compensated as solar and wind farms surge? - Larry Susskind, MIT; Jamahl Waddington and Will Gurry, JLL 38:17

1+ y ago38:17

38:17

The race to drive down carbon emissions is on, which means renewable energy projects such as wind and solar farms are surging. But they can often be a source of contention among rural landholders, whose properties make the ideal location for renewables infrastructure. So what compensation is available to landowners, and how is it being negotiated? …

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Ep 7: How offices became a tale of the very best and the rest - with Tim O'Connor, Marie-Laure de Sousa, Neil Prime, Jeff Eckert, Alex Barnes 33:12

2y ago33:12

33:12

The growing performance gap between new buildings with a high sustainability and experience offering, and ageing offices, is both the biggest opportunity and the biggest problem facing real estate investors right now. Some buildings located outside main cities are increasingly being overlooked by companies trying to attract workers into central off…

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Ep 6: What's driving the revival of real estate's 'challenged' sectors? - Andrew Ballantyne, head of research - Australia, JLL 22:14

2y ago22:14

22:14

Retail real estate, student accommodation, and the hotels and hospitality sector took a hit during the COVID pandemic. But less than five years on, their comeback journeys are defying expectations. Respected real estate analyst and commentator Andrew Ballantyne speaks to Perspectives podcast host Rebecca Kent about what has been driving the rebound…

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UXA2023 Andy Budd - Design's Mid Life Crisis 54:50

2y ago54:50

54:50

On most objective measures, the design industry is thriving. Our skills are in high demand, our salaries are rising, and companies can’t fill roles fast enough (recent blip notwithstanding). Design leadership has come of age, we’re seeing companies invest in team development, and more and more designers are earning that hallowed “seat at the table”…

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UXA2023 Penny Goodwin - Information Architecture and product development 21:50

2y ago21:50

21:50

Information Architecture (IA) is foundational for great usability and user experience. But for IA to become embedded in the product development process, we must use the language of product: what user problems does IA solve and what are the commercial/ organisational benefits? In this talk I will share ideas and approaches on:- A better way to expla…

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UXA2023 Karina Smith & Alexandra Almond - What We Learnt About Service Design Living In France 46:51

2y ago46:51

46:51

What we learnt about service design living in FranceBy UX Australia

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UXA2023 Yasamin Asadi - Designing for a post-lockdown metaverse 27:58

2y ago27:58

27:58

With the worldwide population of adults over the age of 65 growing faster than any other according to the United Nations, considering their voice in designing the 3D embodiment of the internet (the Metaverse) is necessary for moving away from the deficit model of ageing, especially coming out of the pandemic. This presentation advocates for an ethn…

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UXA2023 Amelia Purvis - Your new cheat sheet for note taking and synthesis 25:45

2y ago25:45

25:45

As a UXR I spend a lot of time note-taking and would love to share a note-taking strategy that saves my team and I a HEAP of time (and money). The new strategy is visual (which clients love) quick to synthesise (which researchers love) and easily translates findings into design recommendations (which designers love). You can thank me later.…

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UXA2023 Eva Plaisted, Klaus Paiva & Maria Christley - Going smaller, to go bigger... 47:36

2y ago47:36

47:36

Going smaller, to go bigger: A design system evolution. Over the past 2 years the Atlassian Design System team have been reimagining how a design system needs to evolve to be a force multiplier for good - good for our own team, good for our designers and developers and good for our customers. They’ll share their journey towards unlocking a thriving…

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UXA2023 Zoë Rose - Creative thinking methodologies: a lost history 43:01

2y ago43:01

43:01

When were diamonds first used to describe the design process?When was the first 'how might we' question asked?What were the original steps of 'brainstorming'?Some answers to these questions can be found in a 30 year period in America after the end of World War 2, when parallel intellectual movements centred around creating scientific methodologies …

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UXA2023 George Aye - That Quiet Little Voice: When Design and Ethics Collide 35:11

2y ago35:11

35:11

The lack of a moral framework in the design disciple, let alone a set of ethical guidelines, put designers at great risk of doing more harm than good in the world.By UX Australia

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UXA2023 Ben Pecotich - Regenerative Design & Innovation… for Happier Communities. 29:18

2y ago29:18

29:18

Regenerative design. What’s that mean and why should I care? How do I design for regeneration in my own life and design practice? Let's explore practical ways we can design regenerative business, product, and service ideas that customers love - and increase our wellbeing while we do it.By UX Australia

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UXA2023 Nova Franklin, James Elks & Katie Eyles - Collaboration!! Reducing embodied carbon together. 44:32

2y ago44:32

44:32

Interested in how government + design + sustainability experts came together to co-design a "world-first" tool to tackle global warming? If so come along to this talk for an up-close look at how we managed to achieve the impossible —> getting agreement on a way forward when all of the experts told us this was NEVER GOING TO HAPPEN.…

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UXA2023 Elle Geraghty - Chat GPT and your content: What works and what doesn’t. 36:06

2y ago36:06

36:06

Oh my gosh - the hype about Chat GTP and how it makes exploding your content production efficiency super easy is mental But is it actually based in reality.. Ed note - no, Chat GTP did not write this. Let's look at five examples of how Chat GTP has actually been successfully used and what degree of human intervention is still required. Spoiler aler…

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UXA2023 Sarah Heimeier Digital Transformation – A Framework For Success 40:06

2y ago40:06

40:06

How to deliver a design project that gets results.Design can make or break a digital transformation project, so it's well worth getting right. Sarah Heimeier has led dozens of successful transformations for some of Australia’s largest financial institutions and leading FinTechs, and in this talk she'll share her winning framework. You'll leave with…

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UXA2023 Claudette Yazbek - A New Policy Paradigm 31:20

2y ago31:20

31:20

Discover how design can bridge the gap between young Australians and policymakers to reimagine policy-making for urgent issues like climate change, access to mental health services, and housing affordability. With the Policy Canvas framework, a make-first mindset, and a shareable narrative, you'll learn how to broker better conversations, re-engage…

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UXA2023 Julia Suh - Driving a multi-sector collaboration for countering... 26:28

2y ago26:28

26:28

Driving a multi-sector collaboration for countering online child sexual exploitation.To create systemic change at a societal level and solve a wicked problem like online sexual exploitation of children (OSEC), we need to understand and consider all people involved in the ecosystem. This talk explores the required sensitivity and strength in doing s…

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UXA2023 Emily Underwood & Eilish Out-O'Reilly - Designing for the overlooked user we will all become 23:06

2y ago23:06

23:06

We crave connection at every age – including our golden years. Technology has amplified our ability to connect on a global scale, but older users have been largely left behind. We’ll share what Ryman Healthcare and Journey Digital learnt when designing an app for a diverse group of users with an average age of 80.…

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UXA2023 Alina Butolina The Value Of Global Inclusive Design Practices 26:37

2y ago26:37

26:37

Inclusive Design has emerged as a global practice, but what are the benefits of incorporating its principles into design practices in Australia? In this presentation, I will define what Inclusive Design is and what it isn’t, highlight common misconceptions and explore the benefits Inclusive Design brings to businesses and users. The audience will w…

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UXA2023 Erin Casali - Driving organizational change with co-design 58:25

2y ago58:25

58:25

While we often focus on users and the products that deliver value to them, nothing would exist if it wasn't for the organizations that make these products.If we look at organizations under a product lens, we have a system that grows and evolves in time, fulfilling its ultimate goal: delivering a product or service for its users.But how does this sy…

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Ep5: The 'haves' and 'have-nots' of offices and why mortgage distress headlines are misleading - with Andrew Ballantyne, JLL 20:53

2+ y ago20:53

20:53

Host Rebecca Kent checks in with JLL's head of research for Australia and New Zealand, Andrew Ballantyne for a download of what JLL's half-year data tells us about the state of real estate. Business's sustainability requirements are driving a huge desirability gap between new and upgraded buildings and those that have had less attention. Meanwhile,…

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Ep4: Barista coffee and views to die for: designing JLL's new Sydney office, with Christina Khoo, JLL 45:54

2+ y ago45:54

45:54

JLL, the global real estate services firm, recently moved its central Sydney operations to a new office at the Lendlease-owned Salesforce Tower. The office is everything research says workplaces need to be: it’s hospitality-driven, sustainable, flexible, tech-enabled, it encourages collaboration, plus there’s barista-made coffee, beer on tap and vi…

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Ep 3: Three things that have got real estate talking, with Andrew Ballantyne, head of research - Australia and NZ, JLL 24:41

2+ y ago24:41

24:41

Why Australia is bucking the trend on office demand; The tax boost that build-to-rent needed; And how much longer will industrial real estate remain the industry's golden child. JLL's head of research for Australasia, Andrew Ballantyne explores these ideas, supported by JLL data collated from the first three months of 2023. He is interviewed by Reb…

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DR2023 Jessica Crisp - So What? Connecting Research to Value 54:18

2+ y ago54:18

54:18

When tackling complex problems it can be difficult to know where to begin but usually we want to start with what will deliver the most value. Unfortunately value can be difficult to pinpoint often due to lack of data but this is where design research can shine.In this session we will explore a structured approach to valuing opportunities, making it…

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DR2023 Fionna Yao & Anna Lee Anda - Beep Boop! Are bots better for consumers and the agents... 54:18

2+ y ago54:18

54:18

Ever wondered how tech companies like Zendesk conducts research for to help determine future directions, particularly in new product areas like bots and automation.In the realm of customer service, automation is often thought of as deflection. We don’t often think of opportunities for people to help themselves and having customer support specialist…

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DR2023 - Carla Sarli Story showing: The use of infographic resources to present research results. 54:18

2+ y ago54:18

54:18

The presentation will provide resources to make presenting research results more engaging. Incorporating infographics resources into presentations is an excellent way to generate an impactful narrative while presenting much information in an easy-to-absorb format.By UX Australia

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DR2023 Robert Williams - Stop The Report! The Power of People. 44:03

2+ y ago44:03

44:03

We've all been there; a mixed methodology research assignment inclusive of behavioral, attitudinal, qualitative and quantitative packed full of customer insights ready to change the world... only for that Powerpoint to sit in an executives inbox for months on end, ignored or overlooked.How might we bring the value back to research reporting? By bri…

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DR2023 Naomi Civins - More than a filing cabinet: building a flexible, useful research repository 50:59

2+ y ago50:59

50:59

Scattered research write-ups, a heap of new employees, and everyone is WFH. When even the researchers are saying “hey, where’s that report about xyz we wrote last week?”, it’s time to get organised with a research repository - though we have no budget and no new tools. I’ll be sharing the story and pitfalls of how we built a repository on a shoestr…

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DR2023 Steve Baty - Organisational Tensions - important context to the customer journey 48:30

2+ y ago48:30

48:30

Design research is generally discussed in the context of gaining a better, deeper understanding of the needs, behaviours and motivations of individuals and groups. Typically, these people are viewed as being outside of, or separate from the organisation responsible, or interested in, responding to those needs. In his 2010 book on Innovation, Disrup…

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DR2023 Debbie Levitt - Don't Democratize UX Research - And Governance For Those Doing It 46:12

2+ y ago46:12

46:12

Democratization is something few of us would choose if we had alternatives. We would want budget and headcount to grow the UX Research department. A team stretched thin is told not only to let anybody do some or all of their jobs, but that they will need to train and oversee this work.By UX Australia

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UXDR2023 Michelle Ou - Let’s make design research more inclusive 49:11

2+ y ago49:11

49:11

We use design research to improve products and services, but how often do we consider the user experience of participating in research? This presentation will explore how to embed accessibility and inclusion in design research practices so that everyone can feel welcome. In doing so, you’ll find richer insights and reach broader, underserved commun…

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DR2023 Laura Ryan & Brendan Reed - Design Research and the Evaluation Frontier 35:32

2+ y ago35:32

35:32

Let me ask you this - How certain are you that the product, service, feature that you researched, is delivering positive outcomes for people in the real world? Is it working the way you said it would work? When did you last check?Human-centred design practices enable evidence-led decision making. The assumed outcome of this practice is that we buil…

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DR2023 Alex Crook - Exploring the aftermath of enforced behaviour change (from Covid-19) 25:19

2+ y ago25:19

25:19

Exploring the aftermath of enforced behaviour change (from Covid-19) on younger people’s habits, identity and behaviour and understanding what it means for the ABC as we deliver audience informed digital experiences.Over the last 2.5 years, people across Australia, and much of the world, endured a period of enforced behaviour change, that radically…

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DR2023 Sarah Heimier - Elevate your design research 36:41

2+ y ago36:41

36:41

How to gain rich, valuable insights to help you truly understand your customers.You might be comfortable designing based on data, but how rich and robust is that data? In this talk you’ll learn how to conduct meaningful research in a fast, easy and more effective way. It will explore ways to plan and run research, so you can gather unique, valuable…

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DR2023 Sophie Goodman & Bec Purser - Bin Chickens & Beavers 41:41

2+ y ago41:41

41:41

Anthropology’s, and by extension Ethnography’s remit is frequently defined as asking the question, 'what does it mean to be human'? But, what if humans were not at the centre of what we do? Solving global issues and promoting systemic change, means changing not just the inputs but also our point of view.…

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DR2023 Saloni Mhapsekar - Learning to listen, listening to learn 45:23

2+ y ago45:23

45:23

Children are often seen but not heard in the design process. How can you look at them more as co-creators than consumers for your product or service? This talk will help you to understand working with child-centred design mindset in startup or company. As a design for children rights advocate Saloni will explain her own framework as she learnt and …