The Thoughtworks podcast plunges deep into the latest tech topics that have captured our imagination. Join our panel of senior technologists to explore the most important trends in tech today, get frontline insights into our work developing cutting-edge tech and hear more about how today’s tech megatrends will impact you.
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User Experience Podcasts
A podcast about web design and development.
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Welcome to Awkward Silences by User Interviews, where we interview the people who interview people. Listen as we geek out on all things UX research, qualitative data, and the craft of understanding people to build better products and businesses. Hosted by Erin May and Carol Guest, VPs of growth/marketing and product at User Interviews. Take this survey and let us know what topics you want to hear next! userinterviews.com/awkwardsurvey
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A podcast about the design, development, and business of great software. Each week thoughtbot is joined by the people who build and nurture the products we love.
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Need quick, actionable insights to sharpen your UX leadership and strategy? Short on time but eager to grow your influence? UX strategist Paul Boag delivers concise, practical episodes designed to enhance your strategic thinking, leadership skills, and impact in user experience. Each bite-sized podcast is just 6-10 minutes—perfect for busy UX leaders and advocates on the go.
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Lou Rosenfeld talks with a LOT of brilliant, interesting changemakers in the UX world and beyond. Subscribe to the Rosenfeld Media podcast for a bird's eye view into what shifts UX faces, and how individuals and teams can respond in ways that drive success.
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In this podcast Laurens Somers and Jeroen Depuydt, Service Designers at Knight Moves Belgium have conversations about Service Design with practitioners from around the world. This podcast is produced in collaboration with the Service Design Network.
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The Funsize Show is a variety podcast exploring design, culture, and leadership through deep dives, candid chats, and unexpected curiosities. Whether you're seeking creative insights, thought-provoking discussions, or just some fun surprises, there's something for everyone.
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Helping you become a more effective information designer. You want to create effective data visualizations. That’s hard work. There are so many decisions to make, like chart type, annotations, and color! Will this podcast help? Host and fellow data viz designer Alli Torban is in the trenches with you. She shares the latest tools and methods that she’s discovered while on the job and interviewing top designers. If you’re an analyst, journalist, or designer who wants to hone your skills with s ...
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Interviews with the best brains in AI, sharing how to improve customer experience and business operations using emerging AI technologies such as voice AI, conversational AI, NLP, Large Language Models (LLMs), generative AI and more. We educate business leaders and teams on why and how AI technologies are revolutionising the way consumers engage with businesses and the internet, why that matters and how to implement it properly. “One of the most consistently insightful and deeply respected po ...
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Design Better co-hosts Eli Woolery and Aarron Walter explore the intersection of design, technology, and the creative process through conversations with guests across many creative fields, helping you hone your craft, unlock your creativity, and learn the art of collaboration. Whether you’re design curious or a design pro, Design Better is guaranteed to inspire and inform. Vanity Fair calls Design Better, “sharp, to the point, and full of incredibly valuable information for anyone looking to ...
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"The enemy of nonsense in AI" | The #1 podcast about agentic AI Join great conversations with experts about the intersections between AI, product design, technology and business. The bestselling authors of Age Of Invisible Machines are joined by other luminaries to continue the conversations that began in their book—the first bestseller about agentic AI. With a newly revised and updated Second Edition that hit the shelves in spring of 2025, Robb Wilson (CEO and Co-Founder of OneReach.ai) and ...
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/ideas podcast is all about what it really takes to become an AI-first company. Hosted by the visionary minds behind Fin, the show brings together leaders from forward-thinking companies to share how they’re reworking the way they build, operate, and think in the age of AI. These are honest, fast-moving conversations - the kind that usually happen off the record. From overhauling product and engineering processes to reshaping marketing teams, /ideas captures how companies are navigating the ...
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Design Notes is a podcast about creative work and what it teaches us. Hosted by Liam Spradlin, a Senior UX Designer at Google focused on the philosophy of the user interface, the show features conversations with people from unique creative fields, uncovering what inspires and unites us in our practice. Tune in to learn how UX design connects to creative work across disciplines and around the world. Find episodes on your favorite platform at design-notes.show
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What does it take to create experiences customers love, craft campaigns that captivate, and drive measurable results? Insights Unlocked features candid conversations with the builders, creators, and innovators driving some of the world’s most impactful digital transformations. Tailored for marketing, product, UX and CX leaders, each episode delivers actionable insights to help you create customer-first strategies and stay ahead in today’s competitive landscape. Each episode is about 30 minut ...
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Design Life is a podcast about design and side projects for motivated creators. It was born after your hosts, two serial side project addicts, saw a gap in the podcast market for a conversational show about design and the issues young creatives face, that was hosted by two females. This show aims to tackle the big issues designers face like getting paid, overcoming a creative block or managing time, to name a few. We want to open up discussion about things we wish we heard people talk about ...
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The Design of Business | The Business of Design explores how design shapes, and is shaped by, the world around us. Hosted by Ellen McGirt, the podcast features conversations with visionary leaders from a wide range of industries, from architecture and technology to journalism and retail. Together, they examine creative practices, challenge conventional thinking, and explore how design drives business, innovation, and social change. In Season 12 of DB|BD, host Ellen McGirt explores Designing ...
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The podcast where we talk with the people who lead user research in their organization.
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A free-ranging set of discussions on matters of interest to people involved in user experience design, website design, and usability in general.
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A weekly podcast about design, technology, programming and everything else.
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Tentative is a podcast about digital product design. Hosted by thoughtbot's Chief Design Officer Kyle Fiedler & Boston Design Director Jaclyn Perrone.
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Interviews with content strategy experts: enterprise, UX, product, content design, content marketing, etc.
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Industry experts discussing design and product strategy. Hear from leaders how they are solving the right problems and building products and features that matter most.
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Kate and Laura drink and fight about what is wrong with user experience design.
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Learn from the superstars turning content into cash! From social media influencers to small local businesses, people everywhere are harnessing the power of creative tools to design not just brands and content, but also deeply satisfying careers. In the Making explores the practical challenges and surprising rewards of working in this new creator economy. Join Adobe’s Teresa Au for conversations with content creators, solopreneurs, and industry experts who offer inspiration and insight for co ...
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Presentable focused on how we design and build the products that are shaping our digital future. In each episode, Jeff brought over two decades of experience as a designer, developer, entrepreneur, and investor as he chatted with guests about how design is changing the world. Hosted by Jeff Veen.
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"The user experience is a metric." Brief high-level practical design strategy thinking and strategy by Michael Schofield. metric.substack.com
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A podcast interested in the how's and why's of user experience research. Through interviews with industry experts and hands-on trial and error, we indulge and celebrate curiosity. Expect to test assumptions, examine methods, and engage in some old fashion experiments.
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A podcast where content strategist, UX writers, and content designers share their well-kept industry secrets. This show is brought you by the UX Writing Hub. Take our FREE UX Writing course: http://bit.ly/2PBDMWy
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UXPodcast™ is a twice-monthly digital design podcast - hosted by James Royal-Lawson and Per Axbom - sharing insights about business, technology, people and society since 2011. We want to push the boundaries of how user experience is perceived and boost your confidence in the work you do.
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Obsessed Show host Josh Miles interviews some of the hottest designers—from branding and illustration, to industrial design and architecture, to learn what makes them tick.
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Interviews with UX pioneers, hosted by Marek Pawlowski, the founder of MEX. Each episode features a guest talking to Marek about their career story, design interests and their hopes for how technology will shape the future. Part of the MEX initiative for enhancing digital user experience.
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Welcome to the Design of Experience: conversations about the ideas that make us feel a tribal devotion to the things we love. Hosted on Acast. See acast.com/privacy for more information.
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It's like hanging out at our software studio in Austin, Texas with Charles Lowell and the Frontside Team. We talk to smart people about how to make the world of software better for the people who make and use it. Managed and produced by @therubyrep.
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Podcasts for the Write the Docs community. Mostly focused on tech comm, tech writing, UX, IA, and more.
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UX-radio, Inc. is designed to inspire, educate, share resources and to expand the conversation about Information Architecture (IA) User Experience (UX) and Design. This show was founded by Lara Fedoroff who leads the Product Strategy team at Philosophie, has designed for respectable brands, is a speaker and occasional adjunct instructor. Our Co-Host is the illustrious, Chris Chandler. Chris is a Partner and Global Product Strategist at Philosophie, an instructor, speaker and is the Co-founde ...
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Stories, debates and advice. Austin Knight, a designer at Google (formerly HubSpot), sits down with friends from around the world to discuss User Experience and Growth tactics. This show is entirely non-profit and independent, to ensure that the content is always of the highest quality. It does not have ads, is not associated with any business or organization, and does not accept donations. It is privately funded by the host. To learn more, visit us at www.austinknight.com/podcast
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As a part of starting Oxide Computer Company, Bryan Cantrill and Jess Frazelle decided to also create the podcast that they always wanted. Joined frequently by their boss, Steve Tuck, Bryan and Jess interview incredible guests retelling stories of adventure at the hardware/software interface. It’s unapologetically technical and as Jess says, “the nerdiest podcast on the face of the planet” -- but if you're their kind of nerd, you'll find yourself hanging on every word!
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Hi! My name is Eugen and I am the host of Laroche.fm. This podcast is a chance for me to share with you my knowledge and passions. Join me for weekly episodes about design and the business side of it. From time to time I also have a guest on the podcast that will share useful and practical insights from their experience
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UX has a usability problem. Chris and Carla are on hand to help you navigate through the jargon, user flows and mind maps so you can concentrate on designing great things for users. **Disclaimer** The views on this podcast are ours and don’t represent the views of any former or current employers or clients.
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Our culture is shaped by technology, and the people building that technology determine how it’s changing our lives. But who are they? And how do they think about their responsibility to the rest of us? From mental health to algorithmic bias, entrepreneur Anil Dash talks to developers, designers, and culture experts to understand the ways tech is changing culture, and what it means for us. Produced by Glitch and the Vox Media Podcast Network.
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Being a great UX designer begins and ends with being a great human. We can't pour an empty cup into another. We can’t lead others where we are not. This UX podcast helps UX’ers become the best, most powerful designers (and humans) they can be. Yes, you'll discover how-to’s, but much more importantly you'll discover why-to’s. Every episode is sure to inspire and equip you on how to better fight for your users and business, and dare I say change the world (even if only for one human at a time) ...
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Design Huddle is a top-rated tech, product management and design podcast. Each week a UX designs and Product Manager step inside the minds of creative professionals from a variety of design disciplines. They explore how design impacts our everyday lives, discuss new trends, and explore how we can create better products and brands. ➡️ YouTube: https://www.youtube.com/channel/UCO5QaMfK3bQ3YfhTL7pCXKg ➡️ Subscribe to the podcast: https://anchor.fm/designhuddle #BestUXDesignPodcast #DesignPodcas ...
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Welcome to real talk about the invisible work behind a UX career — work that is by turns extremely difficult and deeply personal. This isn’t the interview show it once was. It’s just me now, talking honestly about the stuff that rarely makes it into UX conference talks — dealing with impostor syndrome, setting boundaries, navigating politics, surviving bad managers, and growing into the designer you want to be. If you’ve ever wondered if it’s just you... it’s not. And if you've ever wondered ...
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This is experience by design, a podcast that brings new perspectives to the experiences we have everyday. Does standing in line always have to suck? Why are airports so uncomfortable? What does it mean to be loyal to a brand? Why do you love being connected but dislike feeling tethered to your smart phone? Can we train people to care about the climate? Join Sociologist Gary David and Anthropologist Adam Gamwell on an expedition to the frontiers of culture and business through the lens of hum ...
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The Hacking UI podcast is hosted by Sagi Shrieber and David Tintner, a designer and developer who are also both entrepreneurs, bloggers, productivity/time-hacking maniacs, and all around tech geeks. The first season of the podcast is titled ‘Scaling a Design Team’, in which they speak with design leaders from top notch companies like Facebook, Apple, Invision, and Intercom, to discuss various team structures, responsibilities, and workflows. After quitting their day jobs to work full time on ...
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A weekly podcast about web design and development with a little zest from Amy Dutton and Brad Garropy
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Key UX Topics to Educate Your Organization On
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Last week, I talked about the importance of educating your colleagues on UX best practices and the different educational approaches you should consider. This week, I want to get more specific about what topics to prioritize when building your educational content. I take a pragmatic approach to this task because otherwise it can feel incredibly inti…
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Sami assesses the long term viability of AI with Pablo Curell, software developer at Recovr, as they break down the hype and logistics that surround the popular tool. The pair examine why it’s still important you learn to code, what AI’s best use cases are now and what they could be in the future, what a successful AI product actually looks like on…
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685: Fix My Home Tech, What’s Up with Firefox, and the MVP Car
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Show Description Who's the person to hire when your home network isn't working as reliably as it should? And while we're at it - can you also fix Dave's Find My notifications? What's the plan with Firefox in 2025? And Dave blogs (and mouth blogs) about his struggles with the MVP car. Listen on Website Links Why I hate the MVP car - daverupert.com T…
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All the questions you had about synthetic users but were afraid to ask
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Episode web page: https://bit.ly/42dkHi0 ----------------------- Episode summary: In this thought-provoking episode of Insights Unlocked, host Lija Hogan sits down with Dr. John Whalen—cognitive scientist, author, and founder of Brilliant Experience—to explore how artificial intelligence is reshaping the way teams conduct customer research. With de…
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AI Adoption is an Act of Self-Disruption ft Brian Solis, Head of Global Innovation at ServiceNow
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Brian Solis, is a digital anthropologist and futurist who serves as the Head of Global Innovation at ServiceNow and is the former Head of Global Innovation at Salesforce. Brian is a bestselling author of Lifescale, The End of Business as We Know It, and Mindshift, which helps leaders learn how to see emerging trends, harness disruptive forces, and …
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Ignorance and Creative Design with Alan Gregerman
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I used to have a Zen proverb a day calendar, the ones where each day you tear off a new sheet that has another saying that was meant to make you contemplate, get in touch, consider, explore, think. My years always started off well, but by about June I was just ripping pages off trying to catch up to the day I was supposed to be on. I honestly think…
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Education: Your Most Powerful UX Leadership Tool
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If I had to pick one part of this new way of working that matters most, it would be education. Education is what makes democratizing UX possible. It’s the lever that lets you scale your influence far beyond the handful of projects you can personally touch. When you invest in education, two things happen. First, you raise the profile of users across…
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What we're talking about when we talk about context engineering
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Everyone seems to be talking about context engineering. That was certainly the case in our recent discussions for the upcoming edition of the Technology Radar (volume 33, due early November 2025). And although we ran into the term on the Technology Podcast just a few weeks ago, we thought it would be useful to try and tackle exactly what people are…
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Rewind: Paola Antonelli: How design shapes culture
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Visit our Substack for bonus content and more: https://designbetterpodcast.com/p/rewind-paola-antonelli Design Better has been on the road recently, recording a live episode in Manhattan for design search firm Wert & Co’s 30th anniversary. Guests for the episode included Paola Antonelli (senior curator in the Department of Architecture and Design a…
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Research Ops 2.0, Episode 4: Building Enduring Systems Amidst Constant Change
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In just ten years, ResearchOps has transformed from an obscure Silicon Valley speciality into a vibrant global profession. Despite economic headwinds, ResearchOps roles are emerging across industries far beyond tech, and the field is evolving at breathtaking speed. But where have we come from, and where are we going? In this five-part audio documen…
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98: How to Hold Your Own in Stakeholder Discussions (even as a novice) — Featuring Bill Shander
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In this episode, I’m joined by Bill Shander to talk about how to hold your own in stakeholder discussions in dataviz projects, even if you’re just starting out. He shares practical techniques from his new book Stakeholder Whispering, including how to build credibility, ask better questions, and stay grounded when opinions fly. If you’ve ever felt o…
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What if your next big career move didn’t involve managing people—but managing impact? Catt Small joins Lou to unpack the rise of the staff designer: a role that's redefining what senior-level growth can look like for designers who want to lead without becoming managers.Catt shares insights from her forthcoming Rosenfeld book, The Staff Designer: Gr…
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684: What Motivates Chris to Keep Working on CodePen?
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Show Description Listener questions about CSS ruby-position, crafting adaptive layouts using a responsive component, what keeps Chris motivated to work on CodePen, why are there no positive issues on GitHub., tech support in the age of AI, and a semi-regular segment of inbox therapy. Listen on Website Watch on YouTube Links Crafting adaptive layout…
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Build your Plan B: How content entrepreneurship can unlock freedom and meaning
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Episode web page: https://bit.ly/46shU5A ----------------------- Episode summary: Joe Pulizzi—bestselling author, founder of the Content Marketing Institute, and creator of the Content Inc model—joins host Nathan Isaacs to talk about redefining work, meaning, and success in the age of AI and economic uncertainty. From his transition after a success…
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319: Balancing speed and quality in design work
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Femke and Charli discuss how to balance product quality with commitments, deadlines, and the pressure to ship quickly. They explore the best approaches to building MVPs and consider whether AI is influencing the expected pace of work in design. Timestamps: 01:14 Episode start 02:25 Catch up 07:56 The background of the issue at Femke’s work 10:42 Di…
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Gendered Experiences in Leadership with Amy Kemp
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We are now in the first days of autumn, and there isn’t a better time to be in New England. When I first moved to Boston, one person told me that spring was the best time in New England. I never again trusted anything that person ever told me. Fall is the best time, and perhaps September is the best month in the fall. Not that I don’t like the wint…
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Making human-like voice AI accessible and affordable with NLX and Inworld
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Voice AI is having a breakthrough moment. With large language models delivering unprecedented understanding and next-gen text-to-speech achieving near-human fidelity, the possibilities for immersive, scalable, and personalised customer experiences are greater than ever. We’re joined by Andrei Papancea (CEO & Co-Founder, NLX) and Kylan Gibbs (CEO & …
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How to Handle Objections to Democratizing UX
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As I said in the last lesson, shifting responsibility for user research, testing, and prototyping onto colleagues won’t land smoothly with everyone. It’s a big ask. To make progress, you need to get ahead of objections: both the ones people voice and the ones they keep to themselves. When I coach teams through this transition, I encourage them to s…
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593: Recent Discoveries: From MCP servers to video game heartbreak
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Chad and Sami share some learning moments with one another as they discuss the recent projects they’ve been working on at thoughtbot. The pair question how much time and effort we should be investing into a problem with AI vs the outcome we receive, their work and experimentation with MCP servers, Sami shares his big bid on AI to save some time, wh…
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Keith Sawyer: Become more creative by learning to see
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This is a preview of a premium episode on Design Better. To listen to the whole episode, head to our Substack: https://designbetterpodcast.com/p/keith-sawyer The key to creativity isn’t about having brilliant ideas in isolation, but about cultivating our ability to observe the world around us, and make the intuitive leaps that connect disparate ide…
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Jae Park: Designing a new generation of vehicles at Ford, and why friction matters in the creative process
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Visit our Substack for bonus content and more: https://designbetterpodcast.com/p/jae-park As designers and creatives, many of us spent years of our career looking at blank canvases and attempting to find the best place to start solving the problems in front of us. Now that AI can churn out designs and imagery, not to mention writing, video, and eve…
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97: How to Land Your First Data Job with the SPN Method — Featuring Avery Smith
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In this episode, I’m joined by Avery Smith to talk about how to actually land a data job right now without getting ghosted by resume bots. He shares his SPN method: Skills, Portfolio, Networking. We get into how to build just enough skills, why personal projects matter way more than you think, and how to reach out without being weird. If you’re job…
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683: iOS 26 Safari, Material Support on the Web, and Fixing The Button Problem
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Show Description Dave and Chris discuss the release of Safari in iOS26, the aesthetics of Liquid Glass in CSS, the importance of material design, and the role of TypeScript in modern web development. The conversation also touches on when to consider rebuilding a tech stack, the significance of user experience, and how to know when to choose a new t…
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Unlocking SaaS growth with fast, focused customer research with Asia Orangio
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Episode web page: https://bit.ly/46FFJbA ----------------------- Episode summary: In this episode of Insights Unlocked, we dive deep into the intersection of customer research, growth strategy, and fast decision-making with Asia Orangio, founder and CEO of DemandMaven. Host Lija Hogan, principal of experience research strategy at UserTesting, guide…
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AI, empathy, and the future of work with Ian Jacobs, Opus Research
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What happens when one of the world’s leading analysts on customer service and conversational technologies sits down to unpack the future of AI? We explore the profound implications of AI adoption with Ian Jacobs, VP, Lead Analyst at Opus Research. We discuss how AI is transforming contact centres and customer service operations, from agent augmenta…
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How Google & PayPal Could Rewrite Agentic Commerce | Invisible Machines S6E5
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As Global Head of AI at PayPal, Prakhar Mehrotra is looking deeply at the ways agentic AI is affecting commerce — particularly timely given PayPal and Google’s recent announcement of a multiyear strategic partnership to advance various commerce solutions. He joins Josh and Robb for a layered conversation that speculates on the shape of future marke…
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The Many Hats of Modern Designers: Design Yappy Hour | Currents
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It's Designer Yappy Hour time. If you've ever felt like inheriting a messy design file is more like becoming a digital archaeologist or a professional organizer, you’re not alone. In this edition, Tony Sanchez, Anthony Armendariz, and Lindsay Rife dive deep into all things design, from uncovering hidden quirks in supposedly perfect files, thriving …
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Balanced Experience Design with Livia Bernardini
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Recently when talking to my freshman class about time management strategies, part of me started to feel sorry for them knowing that the challenge of time management only gets harder and not easier. I’m sure it feels overwhelming to have so many classes, social activities, for some sports obligations, joining clubs, and even hopefully sleep. There i…
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The Evolution of Modern Design Roles and Creativity | Currents
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Tony and Esteban explore what it means to be a designer today—navigating shifting roles, evolving tools, and the tension between credibility and curiosity. It’s part reflection, part banter, and part therapy session for anyone trying to make sense of the ever-changing creative landscape. Expect honest takes, a few laughs, and some surprisingly deep…
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How Big Little Print Show Artists Raised $10K | Currents
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What started as a little idea turned into something much much much bigger. The Big Little Print Show brought together 30 Austin-based artists to create original work around food, community, and justice, all in support of Urban Roots. This is a behind-the-scenes look at how the Funsize team and friends turned an idea into a sold out art show that ra…
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In the last lesson, we explored how your own team needs to embrace a new role if you want to escape being treated as the “UX service desk.” But even if your team makes that shift, it’s not enough. The truth is, you’ll never have the time or resources to handle every touchpoint yourself. If you want user experience to really scale, you need to equip…
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592: Utopia or Dystopia: Why the Future of AI and XR Is Still Ours to Shape with Don Shin
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Sami talks with Don Shin, CEO of CrossComm, about which direction humanity is heading as the landscape of AI technology continues to shift and evolve. Together they assess the correlation between language and intelligence, the importance of human connection, as well as the growing responsibility we have in managing AI to prevent a potential dystopi…
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Mean time to shared understanding: Bridging the gap between citizen developers and developers
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Although the concept of the 'citizen developer' isn't new, with the rise of AI the relationship between those building software without much technical experience and seasoned software developers is becoming more significant. That's not to say there's conflict exactly, but there are often competing interests and demands — which can lead to tension, …
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#61 - Innovating healthcare with Brian Desplinter and Jurgen De Klerck
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In this episode, we visit AZ Groeninge in Kortrijk to meet Brian Desplinter and Jurgen De Klerck, the duo behind a unique collaboration between healthcare and telecom. From private 5G networks to co-designed care services, we explore how design thinking is driving real change in a clinical setting.
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Research Ops 2.0, Episode 3: Taking a Platform Approach to ResearchOps
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In just ten years, ResearchOps has transformed from an obscure Silicon Valley speciality into a vibrant global profession. Despite economic headwinds, ResearchOps roles are emerging across industries far beyond tech, and the field is evolving at breathtaking speed. But where have we come from, and where are we going? In this five-part audio documen…
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682: Whiskey, Security, Antitrust, and Fun with CSS Functions
57:05
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Show Description Dave's got a Whiskey related content warning, recent security vulnerabilities in NPM, challenges with password management, and the complexities of digital security. They delve into Google's antitrust issues and the dynamics of the browser market, before transitioning to innovations in CSS, including custom properties and functions.…
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Why brand matters and how CMOs are playing out of position
42:38
42:38
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Episode web page: https://bit.ly/3K2NcZn ----------------------- Episode summary: In this episode of Insights Unlocked, Joe Chernov, a seasoned B2B marketing leader and Executive in Residence at Battery Ventures, joins host Johann Wrede to unpack the modern CMO’s biggest trap—playing out of position. Joe shares the pivotal career moment that pulled…
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318: Revealing our performance reviews as design leaders
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Thank you to our sponsor, Framer. Ready to build a site that looks hand-coded—without hiring a developer? Start free today at framer.link/femke Charli and Femke talk about the challenges of discussing performance reviews and share the actual feedback they received. They discuss how performance reviews work at their companies, including how often th…
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Expert analysis of the best AI platforms in 2025
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Gartner's Magic Quadrant for Conversational AI platforms is back in 2025! This is a must-watch for CX leaders seeking to make informed decisions about their AI tech stack. Here, we provide deep technology market analysis for artificial intelligence in customer experience. Whether you're looking to build AI chatbots, AI agents, Retrieval Augmented G…
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#173 - Prototyping AI in Live Research with Bold Insight & Panasonic Well
54:31
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Erin May sits down with Larry Becker and Gavin Lew of Bold Insight to explore how researchers can prototype AI experiences that don't exist yet. They're joined by Katie Johnson, Global Head of Research for Panasonic Well. All share their methods for testing everything from voice interfaces for blind users to family wellness bots using low fidelity …
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Offline Dinners and Human Experiences with Howard Lewis
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47:57
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Standing in front of a classroom, or trying to talk to anyone raised in the distraction generations, emphasizes how we are constantly trying to compete for attention. I guess that competing for attention is nothing new; it is just the sources of distraction are different. Back in the “before times” of not too long ago, people would get distracted b…
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As I said in the last lesson, if your team doesn't change how it works, nobody else will either. This shift is not easy. It means asking your people to take on a very different role from what they're used to. The transformation has four pillars: Providing consultative services across the organization without owning every deliverable Creating resour…
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591: Redefining Women's Health: Beyond the Traditional View with Amani Bright and Julia Lasater
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Will talks with Amani Bright, senior program manager at Springboard, and Julia Lasater, consulting senior at Accenture, about the state of women’s health and their efforts to increase visibility for all women who enter the health care system. They cover their recent work on the state of women’s health report, shining a light on the neglected areas …
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Astro Teller & Ivo Stivoric: Why moonshots require unlearning everything you know
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This is a preview of a premium episode. To hear the full episode, head to our Substack: https://designbetterpodcast.com/p/astro-teller-and-ivo-stivoric-why When a company talks about taking a “moonshot,” it often ends up being something trivial: a new emoji keyboard, or delivering a pizza in less than 30 minutes. But at X, the Moonshot Factory, w…
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On Location at the Aspen Institute Part 2: Redesigning Leadership
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We’re back with part 2 of our peek behind the curtain of the 2025 Aspen Business & Society Summit. And this time we are asking the big question. In a period of global turmoil, does leadership need a redesign? It’s clear that today’s leaders- whether of a business, a government or a family- require an unprecedented level of courage, vision and integ…
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Design Can’t Rely on Logic: Troy Leinster on Type Design and Human Perception
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In this episode, I reconnect with my former instructor, type designer and design coach Troy Leinster. Troy shares his journey from graphic design to type design, and explains why learning to make letters makes you a better designer. We also dig into the importance of trusting the human eye over geometry, the productive friction of sketching by hand…
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681: CSS Reset Update, Arc Gets Bought, and Why Websites?
1:07:22
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Show Description Chris is updating us on the progress of his CSS reset, thoughts on The Browser Company and Arc being bought by Atlassian, and in 2025 why would anyone build a website? Listen on Website Watch on YouTube Links Bend Old-Time Jams and Events Join or Die Join or Die on Netflix Bowling Alone - Wikipedia Microsoft CTO Kevin Scott on the …
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How to stop wasting research and turn customer insights into action with Jake Burghardt
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Episode web page: https://bit.ly/3UXulRJ ----------------------- Episode summary: In this episode of Insights Unlocked, host Lija Hogan sits down with Jake Burghardt, author of Stop Wasting Research and ex-Amazon and ex-Microsoft. Together, they dive into one of the most overlooked challenges in customer research: why so much valuable insight never…
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The state of AI in 2025: Reasoning, regulation, and rethinking scale
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Intercom's Chief AI Officer Fergal Reid and VP of Design Emmet Connolly sit down to chart the current state of AI – why scaling pre-training hit limits, how reasoning models and reinforcement learning surged, and what the “DeepSeek moment” revealed about costs and competitiveness. They dig into massive CapEx and data centers, the shrinking gap betw…
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Machines that talk: How Toyota drives innovation in manufacturing with Kordel France
1:10:04
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As one of the world’s largest car manufacturers, Toyota is giving its machines a voice using AI as a trusted partner to transform how cars are built and serviced. In this episode, we speak with Kordel France, Principal AI Engineer & AI Architect at Toyota, to uncover how artificial intelligence is reshaping production and maintenance globally. We e…
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