At VML, it is our unique ability to integrate our BX, CX and Commerce practices - creating connected brands to drive growth - ultimately combining real customer benefits with a deep brand bond, consistently pushing to exceed customer expectations and deliver unique and generous experiences. On Human Centered, we explore how brands – both large and small – are creating meaningful customer experiences, and discuss how professionals like you can tap into industry best practices to create value ...
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2017 is VML's 25th anniversary. "VML 25@25" is a podcast series, led by Global CEO Jon Cook, dedicated to exploring the people and offices that make up our growing VML family. VML is a contemporary marketing agency that moves brands forward by inspiring a human connection. VML’s clients include Bridgestone, Colgate-Palmolive, Dell, Electrolux, Gatorade, the Kellogg Company, Kimberly-Clark, Microsoft, NAPA AUTO PARTS, New Balance, PepsiCo, Sprint, Tennessee Tourism, Wendy’s and Xerox. Founded ...
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Commerce Confidential is VML’s captivating take on business podcasts. Tune in to hear from a diverse array of business leaders, ecosystem partners, and commerce experts in Asia Pacific as they share their experiences, insights, and strategies for unlocking omni-channel growth. Whether you’re seeking immediate results or aiming to build an enduring brand, this podcast provides the roadmap for achieving success in the ever-evolving world of commerce.
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Are you ready to Lead With Your Brand™ to your next career breakthrough Welcome to the podcast that showcases exceptional career success stories through personal brand journeys from entertainment, tech, media, and more. Each episode, Jayzen Patria explores how successful leaders rise above by having a super-premium brand that drives their career forward, and you’ll get plenty of inspiration and practical tools to help you lead with your brand everyday as you drive towards your next career br ...
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The marketing business is like an iceberg. What the public experiences in a :30 second spot on television or online is the tip of the iceberg. So too is the piece of positive publicity about a company or product that someone reads or the piece of persuasive content that lands in their computer or phone. All just the tip of the iceberg. What’s below the proverbial tip is what this podcast is all about. It’s about the people behind the ideas and the effort that it takes to conceive and produce ...
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Send us a text Season Two kicks off with the trailblazing Ann Willoughby, founder of Willoughby Design. Her story begins in the aisles of a small department store in Hattiesburg, Mississippi, where she sketched fashion illustrations that would mark the start of a remarkable career. After relocating to Kansas City, Ann didn’t just launch a design fi…
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Season 6, Episode 10 : The Career Jungle Gym : Victoria Boston, Executive Vice President & Chief Customer Experience Officer, Tech Network Inc
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1:04:25Is your career really a ladder—or is it something much more dynamic? In this episode of Lead With Your Brand!, Jayzen Patria flips the script on traditional career trajectories and challenges you to think about your path as a career jungle gym—with diagonal moves, lateral steps, trade-offs, and breathers that still lead to powerful breakthroughs. L…
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Welcome to Kansas City Marketing Legends Season 2
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36:37Send us a text Welcome to Season Two of Kansas City Marketing Legends! After the incredible energy and inspiring conversations of Season One, we knew we had to come back for more. This season, we’re diving even deeper into the stories and insights of the people who have helped make Kansas City a marketing powerhouse. A special shoutout to our frien…
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Season 6, Episode 9 : Don’t Focus on the Battle : Brice Jaggars, Head of Technology for the Americas, Avanade Inc
1:04:16
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1:04:16Are you feeling stuck, uninspired, or just plain off? You're not alone. As we navigate a world filled with uncertainty—from AI replacing jobs and massive industry shifts to the heaviness of politics and burnout—many professionals are experiencing what Jayzen calls a “career funk.” But instead of waiting for things to get better, what if this is you…
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Questions Are the Future: Redefining Creativity in an AI World
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39:57
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39:57On this episode of Human Centered, host Nick Brunker welcomes Jason Gaikowski, VML's Chief Transformation Officer, to explore how AI is transforming creativity in marketing. Jason describes our industry's "engagement addiction" as creating "junk food for the soul" and argues we're experiencing an "event horizon" - a profound shift comparable to the…
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Season 6, Episode 8 : Find Your Voice : Paula Bruno, CEO, Intuition Media Group
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1:00:14In this empowering episode of the Lead With Your Brand podcast, host Jayzen Patria dives deeper into the final step of the Five Steps to Lead With Your Brand™—Be Your Own Chief Marketing Officer—by exploring the critical roles of influencers, endorsers, and word of mouth in building your professional brand. Last week, we focused on controlling your…
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Season 6, Episode 7 : Stay Curious : Liz Randall, Head of Operations, Strategic Development, CAA
1:07:00
1:07:00
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1:07:00Since the start of the year, Jayzen has taken an extended deep dive each week into one of the Five Steps To Lead With Your Brand! As a review, here are the first four steps of the Lead With Your Brand! system: Define Your Audience Know What You Stand For Today Refine Who You Want To Be Keep Up Your Image! This week, we’re on to Step 5…Be Your Own C…
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Season 6, Episode 6 : Find The Essence of Your Brand : Jamie Schwartzman, Chief Creative Strategist & Founder, Flux Branding
1:05:41
1:05:41
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1:05:41Tune in this week for a review of the first three steps of the Lead With Your Brand! system: Define Your Audience Know What You Stand For Today Refine Who You Want To Be And then, on to step four…Keep Up Your Image! Now that you have created your five to eight SuperSized brand attributes, you have to live them every single day. The bottom line is a…
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Season 6, Episode 5 : Creating A Brand That Connects : Ron Szekely, Founder BOS360 Growth Systems
1:01:18
1:01:18
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1:01:18We’re already almost into March, and that means Spring…and moving on to creating your Brand Foundation. Now that you have your five to eight SuperSized brand attributes, you have to live them every single day. The bottom line is a Brand isn’t about words that you put on paper. It’s about the actions and the choices you make every single day. It is …
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Reimagining Websites for the Age of AI and Hyper-Personalization
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44:40On this episode of Human Centered, host Nick Brunker welcomes Dave Altis, Chief Experience Design Officer at VML, to explore the future of websites. As AI and Web3 technologies rapidly evolve, they discuss the limitations of current platforms and the impending shift towards agent-driven, hyper-personalized experiences. Dave shares insights on how b…
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Season 6, Episode 4 : Building Brand Trust : Jessica Embree, Creative Director, Tulip Media Group
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55:58
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55:58It’s on to Step Three of the Lead With Your Brand system, REFINE WHO YOU WANT TO BE. This week, Jayzen takes a deep dive into how you can develop your personal word bank by taking your brand attributes from Step Two, and SUPERSIZING THEM! Now you can refine who you want to be by turning up the volume to be the best you that you can be. Take those f…
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Season 6, Episode 3 : Embrace the Future : John Pagano, Vice President of Editorial, Nickelodeon Digital Studio
1:04:06
1:04:06
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1:04:06As we close out January, it’s time for the second step of the Lead With Your Brand system, KNOW WHAT YOU STAND FOR TODAY. Tune in for an extended lesson on how to be your best authentic self as you develop your personal brand and work towards your next career breakthrough. Here is the dirty little secret. We can all smell inauthenticity from a mile…
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Smart Tech Gets Smarter: Innovation Insights from CES 2025
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35:56
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35:56On this episode of Human Centered, VML Chief Innovation Officer Brian Yamada joins host Nick Brunker fresh from CES 2025 to discuss the latest technological innovations shaping our future. From AI's evolution into the experience era to emotionally intelligent robots and breakthrough developments in health and accessibility, Brian unpacks how artifi…
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Season 6, Episode 2 : Human First, Job Title Second : Emily Chang CEO West, VML and Best Selling Author
1:09:34
1:09:34
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1:09:34As we all know, Los Angeles has had a challenging start to the New Year. Tune in to hear Jayzen’s reflections on the tragedy and the incredible resilient human spirit that is more alive than ever in LA. As we jump into the new year, Jayzen is ready to make 2025 your year to achieve your next career breakthrough! over the next couple of months, Jayz…
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S6E1 : Make 2025 The Year To Lead With Your Brand!
48:39
48:39
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48:39Happy New Year! Start your year off right with this very special episode and make 2025 the year for your next career breakthrough! Jayzen dives into the foundational elements of what a brand is, and more importantly, where to start with your personal brand. A brand is about the sum of all of the experiences, thoughts and emotions that you have with…
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From Tools to Companions: How AI Will Transform CX in 2025
31:58
31:58
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31:58In our annual predictions special of Human Centered, VML's Global CXDO Karen Boswell joins host Nick Brunker to forecast the major customer experience trends for 2025. Building on her accurate predictions from last year, Karen explores how AI will evolve from a transactional tool to an intelligent companion, reshaping how brands connect with custom…
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Season 5, Episode 27 : Your Brand Archetype : Jane McCarthy : Brand Strategist and Author of The Goddess Guide to Branding
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47:40
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47:40The tree is up and the house is decorated! Tune in this week to hear Jayzen’s thoughts on bringing your brand to life this season by adding your signature style to everything, not just at work. We know that Jayzen’s brand is being Hollywood, a Showman, a jet setter and a Storyteller. So you better believe that the holidays for him are that way too!…
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Decoding AI-Powered Content Production with Nicholas Yeam
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30:06On this episode of Commerce Confidential - APAC Edition, host Aadit Bimbhet talks with Nicholas Yeam, Head of Content at VML APAC, about the future of content production. They explore the opportunities and challenges of AI-driven content creation, focusing on efficiency, risk management, and the role of technology in streamlining workflows. Nichola…
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The Extended Peak: Reimagining Holiday Season CX
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37:22
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37:22On this episode of Human Centered, host Nick Brunker, Group Director of Experience Strategy at VML, dives into the evolving landscape of holiday shopping just as Black Friday approaches. Joined by Michelle Baumann, VML's Chief Strategy Officer, they explore how brands are navigating what promises to be the most channel-diverse and technologically a…
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S5E26 : Be Comfortable With Uncomfort In Your Career : Marion Hargett, Vice President of Business Development, The Trade Desk
46:56
46:56
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46:56Drumroll, please….Jayzen makes his SuperSized announcement! That’s right, his book is finally on it’s way! Lead With Your Brand! : Build Your SuperPremium Personal Brand to Achieve Your Next Career Breakthrough will be available in Spring 2025! In the book, Jayzen shares his full five-step process for you to build your personal brand and drive your…
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Fan Favorite : S5E25 : Leading with Authenticity : Congressman Mark Takano
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33:12
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33:12In honor of election day in the United States, Jayzen is excited to bring back a fan-favorite episode with a very special guest, Congressman Mark Takano, who proudly represents California's 41st district. Starting his career as a teacher, Mark has always been a huge advocate for education and has worked to improve his community for over twenty year…
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S5E24 : Meeting The Unmet Need : Francesco Clark, CEO & Founder, Clark’s Botanicals
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45:33
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45:33As we roll into the holiday season from Halloween to Diwali, Thanksgiving, and beyond, it’s also a critical time in your career. That’s right, it’s performance review time! Now is the time to formulate your plan and maximize the opportunity. Remember, your review is not just for your manager, but a reflection of you that many in the organization wi…
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Send us a text As they say, it's a wrap! Season One of Kansas City Marketing Legends is in the books. We are extremely grateful to all of you who have listened to our conversations with the legends of Season One and look forward to offering up more legends when we launch Season Two in early 2025. This final episode of our first season gives us a ch…
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S5 E23 : A Storied Career Journey : Christel S. Miller, Head of Scripted Hybrid, Amazon MGM Studios
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45:57
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45:57Fall is a huge season of conferences for many of us, both in-person and virtual…and it’s your chance to maximize the impact of your networking and meet those key individuals who can help you on your career journey. Tune in this week to hear Jayzen’s top tips on networking and how to put them into action. Including the Five/Ten Rule for interaction,…
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Demystify AI with Daniel Hulme, CEO of Satalia
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46:13This week on Commerce Confidential - APAC Edition, we're diving into the fascinating world of AI with Daniel Hulme, CEO of Satalia, a WPP company. Join host Aadit Bimbhet as he chats with Daniel about the real potential of AI for brands and agencies. Get ready to unpack some surprising truths, like why automation isn't as intelligent as we think an…
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S5E22 : Creating a Community of SuperFans : Nicole Haase, Co-Founder and CEO, Modern Prairie
54:29
54:29
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54:29As Jayzen likes to point out…”It’s the most wonderful time of the year!” It’s not the holiday season yet, but it is the release of the latest iPhone from Apple - one of his favorite brands! While waiting in line for his new iPhone 16, it was a reminder that while many stores are struggling to stay open, Apple stores still have a line down the block…
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S5E21 : Brand Strategy For Your Career : Rachel Hernandez, Director of Marketing, Next Net Media
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48:50
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48:50For many, The Walt Disney Company is known for creating “The Happiest Place On Earth.” For Jayzen, the company represents the best example of a brand truly knowing and super-serving their super fans. Disney has an amazing ability to identify, understand and tap into everything that is fandom for their brands - and leverage it for sales. That in min…
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Becky Blades // Blades & Associates
1:09:18
1:09:18
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1:09:18Send us a text Becky Blades is the ultimate startist. Her second book is titled Start More Than You Can Finish. That certainly describes Becky to a tee. As you will hear into this episode of Kansas City Marketing Legends, Becky not only started a lot of things, but she finished a few as well. And how well she did finish. But as you will hear, after…
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The Power of Payments with Chetna Bastani, Head of Alliances & Channels at Stripe
27:27
27:27
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27:27In this episode of Commerce Confidential - APAC Edition, hosted by VML's Aadit Bimbhet, we dive into the transformative role of payments in creating frictionless commerce experiences. Our guest, Chetna Bastani, Head of Alliances & Channels for APAC at Stripe, joins us from Singapore to share her insights. From compressed commerce trends to the impo…
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Send us a text So, three ad guys are sitting around in one of their homes one summer talking about how to create a new approach in the marketing business. No this is not the start of a joke. It’s exactly how the world’s largest agency was born right here in Kansas City. Scott McCormick and his founding partners, John Valentine, and Craig Ligabel, l…
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The New Dawn of Customer Experience: Evolving Strategies, Accountability, and Collaboration in Modern CX
30:46
30:46
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30:46In this episode of Human Centered, host Nick Brunker and Ben Geheb, VML's global chief experience strategy officer, discuss the evolving landscape of customer experience. They explore why CX index scores are at their lowest point, the challenges of measuring CX ROI, and the shift away from CX being owned by a single department. The conversation del…
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S5E20 : Leveraging Your Career Through Line : Monika Krimendahl, COO, BlitzBe Marketing
49:44
49:44
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49:44Like so many around the world, Jayzen was glued to the television over the past few weeks enthralled with the Olympic Games in Paris. From a brand perspective, everything about the games was a showcase of the host city. Yes, there were travelogues and picture-perfect iconic locations but when we dive deeper, everything was quintessentially Parisian…
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Pasquale Trozzolo // Trozzolo Communications Group
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51:47Send us a text Pasquale Trozzolo, without a doubt, founded one of our city’s premier agencies. Trozzolo Communications Group is an exemplary example of a family business. It also is a company that has recognized over the years how to grow through smart acquisitions and how to keep the principals of those they acquired to stay involved. On this epis…
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A look through the Golden Arches with McDonald’s Philippines' Denise Halagueña - Head of Digital Acceleration
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42:39In this episode of Commerce Confidential - APAC Edition, hosted by VML's Aadit Bimbhet, we take a deep dive into the digital landscape of one of the world's most iconic brands with Denise Halagueña, Head of Digital Acceleration for McDonald’s Philippines. Denise shares insights into the scale of McDonald's operations in the Philippines and the bran…
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Send us a text What’s it like to have your dad be your boss? Well, our guest today on Marketing Legends of Kansas City can tell us. Andy Fletcher worked for his dad at Fletcher Mayo and learned a thing or two there about the marketing business, especially in the agriculture arena. But Andy has stories to tell us as he became in his words, a nomad i…
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S5E19 : The Stories of Victory : Jai Khanna, Co-Founder and CEO, Victory Media Group
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47:39On a recent trip to Portugal, Jayzen came across a very unique outpost of one of his favorite brands to talk about, Starbucks. Situated in a centuries-old building, the small Starbucks kept the original look and feel of the building and neighborhood and simply added very subtle branding to the exterior. It was an incredible reminder about how you c…
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China's Commerce Evolution: Expert Insights with James Bay
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40:57Welcome to the latest episode of Commerce Confidential - APAC Edition, hosted by VML's Aadit Bimbhet. Today, we explore the dynamic world of commerce in China with James Bay, our Chief Commerce Officer for VML China. We discuss the booming e-commerce market in China, the evolving consumer behaviours, and the impact on platforms like Tmall, Taobao, …
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Send us a text Chances are more than a few of you have Landa Williams to thank for a job or for an employee hire in a Kansas City agency or company. And even if you didn’t, you absolutely know a few people who did. LandaJob is her company’s name, and she will tell us how that came about on this edition of the Marketing Legends of Kansas City. Plus,…
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S5E18 : From Setback to Success: Amy Shoenthal, USA Today Bestselling Author of The Setback Cycle.
58:24
58:24
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58:24Happy Summer! This week, Jayzen takes a deep dive into Step Three of the Five Steps to Lead With Your Brand…Refine Who You Want to Be. When working on your personal brand and what you want to be known for, spending a good amount of time on this step is critical. That is, what are the SuperSized brand words that you use to distinguish yourself from …
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The Art of Creative Commerce with Manuel Borde - VML's Global CCO of Commerce
46:53
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46:53Welcome to the second episode of Commerce Confidential - APAC Edition, hosted by VML's Aadit Bimbhet, where we're diving into the exciting world of Creative Commerce. Joining us is Manuel Borde, Global Chief Creative Officer at VML and the mastermind behind some of the agencies best commerce cases like Oreo Codes. In this episode, Aadit and Manuel …
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Send us a text There can be no dispute that Ewing Kaufmann is one of the most impactful and influential business leaders in Kansas City history. In this episode of Kansas City Marketing legends, we hear from one of our own legends what it was like to work for Mr. K. at Marion Labs and the business lessons he learned that helped him run his own publ…
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S5E17 : Build Your Dream Career : Tay & Val, Co-Founders, MODERN MIND LABS
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56:33Happy LGBTQ+ Pride Month! The Lead With Your Brand Podcast is celebrating LGBTQ+ Pride Month in June. We're not just celebrating the LGBTQ+ community; we're amplifying it with an incredible lineup of guests who are leading with their brands and truly embodying the spirit of their uniqueness and excellence. Along with new episodes will check out our…
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S5E16 : The Right To Be Yourself : Javier Constante, President, Dow Brasil & América Latina
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52:10
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52:10Happy LGBTQ+ Pride Month! The Lead With Your Brand Podcast is celebrating LGBTQ+ Pride Month in June. We're not just celebrating the LGBTQ+ community; we're amplifying it with an incredible lineup of guests who are leading with their brands and truly embodying the spirit of their uniqueness and excellence. Along with new episodes will check out our…
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Send us a text Bill Fromm was a born entrepreneur. He ran a dry-cleaning delivery service in college and his dream was to come back to Kansas City and start an advertising agency. He made that dream come true and opened the doors of his agency on June 1, 1964. Today that agency is Barkley, and it is one of the leading independent agencies in the co…
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S5E15 : The Pride of News : Brooke Sopelsa, NBC Out Editorial Director, NBC News
55:51
55:51
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55:51Happy LGBTQ+ Pride Month! The Lead With Your Brand Podcast is celebrating LGBTQ+ Pride Month in June. We're not just celebrating the LGBTQ+ community; we're amplifying it with an incredible lineup of guests who are leading with their brands and truly embodying the spirit of their uniqueness and excellence. Along with new episodes will check out our…
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S5E14 : Creating A Place To Belong : Beck Bailey, Managing Director Global Chief Diversity Officer, Accenture
50:36
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50:36Happy LGBTQ+ Pride Month! The Lead With Your Brand Podcast is celebrating LGBTQ+ Pride Month in June. We're not just celebrating the LGBTQ+ community; we're amplifying it with an incredible lineup of guests who are leading with their brands and truly embodying the spirit of their uniqueness and excellence. Along with new episodes will check out our…
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Send us a text Hallmark is not just one of Kansas City’s most revered companies, but it has also contributed to the overall growth of the creative community in the city. One of the best examples of that is the partnership that developed between Whitey Kuhn and the late Dale Wittenborn. The two met while working at Hallmark and then one day they sta…
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S5E13 : Building Bridges That Sell : Silvia Li : Founder, BrainSells Global
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54:02
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54:02Happy Asian American and Pacific Islander Heritage Month! We are proud to amplify AAPI Voices on the Lead With Your Brand!™ Podcast by celebrating the powerful voices and career journeys of AAPI executives, leaders, and innovators. Throughout the month of May, we’ll be featuring a guest with a fantastic career story to share, all who happen to be o…
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Tomorrow's Commerce with VML's Hugh Fletcher and Naji El-Arifi
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1:04:09Step into the future with Commerce Confidential - APAC Edition, hosted by VML's Regional Commerce Director, Aadit Bimbhet. In our inaugural episode, we're joined by Hugh Fletcher, Global Thought Leadership Lead, and Naji El-Arifi, Head of Innovation at VML Enterprise Solutions, as we dive into the insights and trends that make our 7th edition of To…
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Send us a text Listeners to the Marketing Legends of Kansas City may find it hard to believe that there was a time when a handshake was all that was needed to create a decades long partnership between a global retailer and an ad agency in Kansas City. But that’s one story that our guest today can tell. Bob Bernstein started his agency in 1964. The …
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