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The ProSource Podcast

ProSource Wholesale

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Creating a design concept for a kitchen or remodeling an outdated bathroom requires an understanding of the products and services available to those looking to undertake such a project. The ProSource Podcast breaks down the home remodeling industry and highlights the merchandise and experience that it requires to achieve your vision. Join ProSource Director of Digital Marketing Content Kevin Devine, as he speaks with those who facilitate the ideal project and offer valuable information for h ...
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Flooring Matters from Shaw Contract EMEA explores the impact of flooring on the spaces where we work, learn and relax. Produced in conjunction with Workplace Insight, Season 1 sees us enter The Comfort Zone, exploring the importance of occupant comfort in commercial interior design.
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Forget chasing chlorine headaches and battling algae wars alone. The Talking Pools Podcast is your weekly escape from pool purgatory, where 250+ years of combined pro wisdom explodes into actionable hacks, mind-blowing tips, and secrets so ancient they make Poseidon jealous. Think of it as your weekly poolside braintrust, fueled by eight seasoned pros, each a rockstar in their own aquatic lane. Got a filtration fiasco? Chemical conundrum? Equipment enigma? No problem. We've got a host for th ...
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With Professor Harriet Shortt, Head of Knowledge Exchange at Bath Spa University Comfort is more than temperature or ergonomics - it’s a sensory experience. Every surface we touch, pattern we see and texture we feel contributes to how we engage with the spaces around us. These micro-details shape our emotions, our focus and even our sense of belong…
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Pool Pros text questions here Imagine Rudy, Allen Schnaak, Andrea The Pool Girl, and Frank Disher from The Deep End Podcast sitting around a table — the kind of table where coffee gets cold because the conversation gets that good. What starts as a friendly discussion about natural pools quickly spirals into a wild, brain-stretching rollercoaster of…
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Pool Pros text questions here On this Mondays Down Under episode of the Talking Pools Podcast, Shane in Auckland and Lee on the chilly NSW coast are joined by Jamie from Aquatec, a family business that’s been making swimming pool liners since the late 1970s. They dive into how vinyl liners have evolved from “one blue fits all” to highly engineered,…
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Pool Pros text questions here In this conversation, Rudy Stankowitz emphasizes the critical role of calcium hardness and total dissolved solids (TDS) in pool chemistry. He explains how these factors influence the effectiveness of chlorine, algaecides, and other pool chemicals, highlighting the importance of maintaining the right balance for optimal…
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Pool Pros text questions here The conversation explores the complexities of insurance claims, particularly in unusual circumstances involving property damage due to weather events. The speaker shares a vivid account of a claim involving a fallen tree that caused significant damage to a pool area, illustrating the challenges faced by both homeowners…
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Pool Pros text questions here In this conversation, Natalie discusses the essential tools and preparations needed for accurate pool measurements with Carl Cullers or the Grit Game. They emphasize the importance of having the right equipment, such as measuring forms, tapes, and documentation tools, to ensure a successful measurement process. Additio…
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Pool Pros text questions here In this episode of Mondays Down Under, hosts Lee and Shane discuss the importance of self-audits in business management, particularly in the pool industry. They emphasize the need for proactive management, effective communication with staff, and the value of customer feedback. The conversation covers practical tips for…
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Pool Pros text questions here Rudy dives headfirst into cyanuric acid — CYA, stabilizer, conditioner — the most misquoted, weaponized, and argued-about chemical in the pool industry. He breaks down what the science actually says about HOCl in stabilized water, why that old HOCl / OCl⁻ chart belongs in a museum, how CYA really impacts ORP, TA, and L…
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Pool Pros text questions here In this week’s episode of Insurance Interludes, host Steve Sherwood teams up once again with Pat Grignon, Vice President of the California Pool Association (CPA), to tackle a real-world scenario hitting every service tech’s nightmare list: A failing shell. A leaking pool. Conflicting opinions. And YOU stuck in the midd…
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Pool Pros text questions here On this Wednesday episode of the Talking Pools Podcast, host Natalie Hood (Director of Education & Network Development for The Grit Game) sits down with lifeguard historian, trainer, and content creator Miss Madison Ray to pull back the curtain on what lifeguards actually do, why they’re leaving the industry, and how d…
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Pool Pros text questions here This week, Andrea flies solo while Paulette takes a much-needed break—and the result is a fun, educational, slightly unhinged deep dive into cold water season, winter chemistry, dry skin survival, and why cold pools can actually make your job easier (yes, really). From frozen reagents to stain treatments to elderly Flo…
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In this episode of The ProSource Podcast, the hosts discuss the innovative approaches of Medallion and Yorktowne. Kristin Phipps and Heather Argo share insights into their backgrounds, the unique features of their cabinetry, and the ongoing 'Pursuit of Excellence' initiative aimed at enhancing product quality and designer confidence. They delve int…
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Pool Pros text questions here This week on Mondays Down Under, Lee (Australia) and Shane (New Zealand) jump in—literally and figuratively—with a conversation that starts with cold weather swims and ends with one of the biggest training breakthroughs for the pool industry across Oceania. What was supposed to be a short topic grew into a full deep-di…
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Pool Pros text questions here In this episode, Rudy discusses the importance of borates in pool chemistry, particularly their role in stabilizing pH levels, reducing chemical usage, and enhancing water clarity. He explains the chemistry behind borates, their effects on algae, and practical applications for pool maintenance. Additionally, Rudy addre…
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Pool Pros text questions here In this episode, Steve Sherwood discusses the challenges of pool maintenance during rainy weather, emphasizing the importance of effective communication with clients regarding service times and expectations. He also delves into the significance of proper water testing and the differences between commercial and resident…
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Pool Pros text questions here Mondays Down Under – Understanding Pool & Spa Standards in Australia & New Zealand This week on Mondays Down Under, Lee and Shane dive into a topic that every pool and spa professional thinks they understand—until they don’t: standards, regulations, and the rules that actually govern your work on both sides of the Tasm…
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Pool Pros text questions here Welcome to an in-depth exploration of leak detection in pools, a topic that often goes unnoticed yet is crucial for any pool owner. In this blog post, we’ll highlight key insights and practical tips from a recent podcast episode featuring industry experts Natalie Hood and Jared Medeiros. Let’s dive in and unravel the m…
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Pool Pros text questions here Featuring Don Douglas of Revd Up Apparel — Gold Sponsor of the Mentor of the Year Award Some episodes age like fine wine. This one… aged like a perfectly balanced LSI reading. Andrea and Paulette crack open a legendary conversation from the Talking Pools archives — the day Don Douglas of Revd Up Apparel stopped by and …
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Pool Pros text questions here In this episode, Rudy delves into the intricacies of total alkalinity in pool chemistry, explaining its critical role in maintaining pH levels and overall water balance. He discusses the impact of carbon dioxide and borates on pool chemistry, emphasizing the importance of understanding these elements for effective pool…
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Pool Pros text questions here 🔑 Episode Highlights: Wayne’s Health Update & Podcast Direction Wayne shares a personal health update and how it’s shaping the future of the show. Celebrating Mentorship: Rich Gallo Named Mentor of the Year A heartfelt tribute to Rich Gallo’s impact on the pool service industry and his dedication to mentoring others. B…
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Pool Pros text questions here In this powerful conclusion to the two-part episode Clear Water Can Still Kill, Natalie Hood and Dewey Case pull back the curtain on the myths that continue to plague both residential and commercial pool operations. From chlorine “smell” misconceptions to Airbnb water safety, they challenge everything we think we know …
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Pool Pros text questions here Welcome back to the Talking Pools Podcast — We're opening up the vault and this one snuck out! The real-life challenges and strategies shaping the pool industry. I’m Rudy, here with the always insightful Andrea, and today we’re tackling a topic that every pool pro eventually has to face: how to handle price increases w…
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In this episode of The ProSource Podcast, we sit down with Laura Grilli, Director of Product Design, and Ivo Moyano, Director of Product Development, from Daltile. We discuss the latest innovations in their tile technology, including Stepwise™, DEFEND™, and RevealSync 3D™. Laura and Ivo inform us on the challenges and opportunities in the tile indu…
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Pool Pros text questions here Lee’s back on home turf (and grand-dad duty) and Shane’s in the chair from New Zealand for a lively episode that starts with a wild Guy Fawkes blackout story and lands on a pressing industry issue: two major distributors have exited the NZ market, leaving pros scrambling for parts, warranties, and sensible logistics. I…
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Pool Pros text questions here What starts as a casual “round two” turns into one of the most important — and hilarious — conversations pool pros need to hear. Rudy and Andrea dive deep into DOT (Department of Transportation) requirements for pool service trucks, and what every tech should know before hitting the road loaded with chemicals in this #…
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Pool Pros text questions here Hey Pool Pros! We’re back with another Talking Pools Podcast episode from the vault, and this time it's featuring your favorite duo — Kelli and Dan — and trust us, this one’s got it all. Dan’s been burning the candle at both ends with office remodels, travel chaos, and prep for the Atlantic City Pool & Spa Show, while …
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Pool Pros text questions here In this episode of the Talking Pools podcast, Rudy Stankowitz dives deep into the essential aspects of pool water chemistry, focusing primarily on pH. He emphasizes the importance of understanding pH as the core of water chemistry, explaining how it influences chlorine effectiveness, the role of alkalinity, and the buf…
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Pool Pros text questions here Sometimes, to master the science of pool care, you’ve got to rewind all the way to the fundamentals — and that’s exactly what Wayne does in this nostalgic, knowledge-packed Throwback Thursday episode of the Talking Pools Podcast. This week, Wayne strips away the marketing fluff, the industry noise, and the high-tech ga…
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Pool Pros text questions here 🎙️ Talking Pools Podcast – Part 1 Dewey Case of CMAHC to Aquatic Directors: Clear Water Can Still Kill Guest: Dewey Case — Technical Director, Council for the Model Aquatic Health Code (CMAHC); Assistant Aquatic Superintendent, Williamson County Parks & Rec, Tennessee Host: Natalie Hood (The Grit Game) Episode Length: …
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Pool Pros text questions here Being the boss sounds great — until payday hits and you realize your new hire just cost you more in pool shock than they’ve made you in revenue. In this episode, we strip away the Instagram gloss and talk about what it really means to grow your team. Spoiler: it’s not all high-fives and financial freedom. Sometimes it’…
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Pool Pros text questions here Swimming Pool Leak Suspection refers to the initial stage of identifying and investigating potential water loss in a swimming pool system when there is reason to believe a leak may exist. In practical terms, it means a pool owner or service technician has observed indicators suggesting abnormal water loss—such as a con…
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With Jo Knight, Independent Sustainability and Marketing Consultant and Co-Founder of The Sustainable Design Collective Comfort isn’t just what we see or hear - it’s what we feel. In an age of smart systems, sensory data and wellness-driven design, touch remains the most overlooked sense in the built environment. Yet it’s one of the most powerful. …
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Pool Pros text questions here Welcome to a special edition of the Talking Pools Podcast. I’m your host, Rudy Stankowitz, and today we’re doing something a little different. My cohost, Andrea, doesn’t know it yet, but this episode is being recorded live with an audience. We’re opening the door to real-time interaction, bringing our listeners into th…
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Pool Pros text questions here Welcome back to the Talking Pools Podcast — where the water’s clear, but the talk can get rough. I’m Kelli, here with the man who can smell bad plumbing from a mile away, Dan. This one’s from the vault, a throwback episode that still hits hard because, let’s be real — some things never change. We’re revisiting one of t…
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Pool Pros text questions here In this bone-chilling Halloween episode, host Rudy Stankowitz dives headfirst into the haunted side of the pool world—where the ripples in the water might not be from your circulation pump. Beneath the calm shimmer of moonlit pools lies a darker current: ghost stories soaked in chlorine and mystery. Rudy takes listener…
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Pool Pros text questions here In this Halloween classic from the Talking Pools Podcast vault, Andrea and Paulette return to the mic with goosebump-worthy stories from the field — the kind that make your skin crawl and your test kit hand tremble. From murky green pools that seemed to breathe on their own, to mysterious ripples that moved when no win…
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Pool Pros text questions here This is the one where Wayne and Steve discuss the secrets behind the booths, the untold tales of Pool Industry Tradeshows. Also, What insurance do you need to conduct a pool inspection? Support the show Thank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@g…
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Pool Pros text questions here A look back at the first episode of the Talking Pools Podcast... In this episode of the Talking Pools podcast, hosts Rudy Stankowitz and Andrea Nannini reflect on the challenges currently facing the pool industry, particularly focusing on the chlorine shortage and its implications. They discuss the panic purchasing beh…
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Laurie Vaughn, owner of Interiors by Design and proud ProSource Wholesale member, shares her journey into the world of interior design, the experience of starting her own business, and the importance of building strong client relationships. She emphasizes the need for transparency in managing client expectations during remodeling projects and offer…
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Pool Pros text questions here In this episode, host Rudy Stankowitz gets into two powerful topics shaping the pool industry right now. First, we take a hard look at the federal government shutdown and how it’s creating ripple effects across small service-based businesses — including pool service companies. From stalled SBA loans and federal contrac…
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Pool Pros text questions here In this episode of Talking Pools, hosts Steve and Wayne delve into the world of community theater and its impact on personal development, particularly in public speaking. They discuss the evolution of community theater, the decline of dinner theaters, and the intersection of their theater experiences with their work in…
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Pool Pros text questions here Andrea and Paulette go long on algae—the real science, the field diagnostics, and the no-nonsense remediation that actually works on a Tuesday in August when the phone won’t stop ringing. Pulling from training content and field notes, they break down how to tell algae from look-alikes (metals, pollen, fine dust), why w…
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Pool Pros text questions here In this episode of the Talking Pools podcast, the hosts discuss the busy pool season, emphasizing the importance of regular maintenance to prevent costly clean-ups. They delve into the hiring process, sharing insights on training staff, crafting engaging job advertisements, and the diverse career opportunities within t…
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Pool Pros text questions here In this engaging conversation, Rudy Stankowitz interviews Ron DeLoux from Big Blue Pool Service, exploring the evolution of the pool service industry, the importance of customer relationships, and the future of pool technology. Ron shares his insights on the shift from repair to replacement, the significance of pool ch…
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Pool Pros text questions here Keywords pool industry, CPO, instructor assessment, education, teaching skills, PHTA, pool classes, water chemistry, instructor program, professional development Summary In this episode of the Talking Pools podcast, Wayne discusses his experiences and insights from being a member of the PHA Instructor Assessment Commit…
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Pool Pros text questions here Got mystery stains, teal-tinted water, or customers blaming your chlorine for their new “seafoam highlights”? Andrea and Paulette dive into high metal levels in pools—where they come from (source water, corrosion, “helpful” copper products), how to confirm what you’re dealing with (iron vs. copper vs. manganese), and t…
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Pool Pros text questions here Keywords spa maintenance, water treatment, sanitization, pool care, spa treatments, bromine, chlorine, water balance, spa technology, pool service Takeaways Summer is approaching, and clients have varying perceptions of swimming temperatures. Spa maintenance requires more frequent attention than regular pools due to th…
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Pool Pros text questions here In this episode of the Talking Pools podcast, Rudy interviews Rich Gallo, founder and CEO of Pure Swim. Rich shares his journey from growing up in a family of pool professionals to establishing a successful concierge-level pool service in Los Angeles. He discusses the importance of mentorship, the impact of fatherhood …
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