Welcome to “ITSM That Works4Me,” the podcast about how to achieve real success with IT service management! Each week, we break down real use cases, smart automation strategies, and the tools that work — not just buzzwords.
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Works4Me BV Podcasts
AI That Works4Me explores how artificial intelligence is changing IT Service Management, Enterprise Service Delivery, and Digital Operations. Each week, we break down real use cases, smart automation strategies, and the tools that work — not just buzzwords.
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1
Why teach kids to code when AI can do it for them?
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Send us a text Here’s why — and it’s five solid reasons: Critical Thinking Still Matters 🧠 Coding teaches logical reasoning, problem-solving, and ethical decision-making — things AI can’t do for us. Skills That Translate 🛠️ Learning to code builds the foundation for understanding AI systems, not just using them. Digital Agency 💡 If you want the nex…
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Why do so many ITSM rollouts stall after implementation
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We’re excited to introduce ITSM That Works4Me, the podcast where seasoned ITSM pros, consultants, and leaders share their real successes - and hard-earned lessons. In Episode 1, we uncover why so many ITSM rollouts stall: from a lack of strategic alignment and change management to an overemphasis on tooling.…
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Redesigning Workflows for Autonomous Agents
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14:51
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Send us a text ✅ Map your high-frequency processes ✅ Replace manual approvals with policy-driven checks ✅ Shift from serial handoffs to parallel execution ✅ Build robust observability & human-in-the-loop controls ✅ Deploy agents gradually—think “interns” No hype. No vaporware. Just actionable strategies to make AI agents plug-and-play in your organ…
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Zero to Production: Building AI Agents that Work
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Send us a text In this episode of AI That Works4Me, we break down Krish Tiwari’s definitive guide to AI agent development. From defining agent behavior to picking the right framework, containerizing for production, and guarding against misuse - this is your fast track to building scalable, reliable AI agents.…
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AI Agents: The Next Cybersecurity Nightmare?
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Send us a text 🎙️ AI is transforming security—but not always for the better. In this week’s podcast, we unpack the risks behind AI-powered phishing, machine identities, deepfakes, and the rise of shadow AI. 🔐 Featuring insights from CyberArk’s Clarence Hinton via Computerworld, we explore why so many orgs are deploying AI… without the guardrails. 💡…
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How leading organizations are strategically navigating the AI revolution.
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19:57
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Send us a text In this episode of “AI That Works4Me,” we dive into how organizations can strategically navigate the AI revolution. From the UK FCA’s AI sandbox with NVIDIA to Klarna’s evolving workforce model, we examine how regulation, innovation, and reskilling must go hand-in-hand. We also explore NVIDIA’s AI fraud detection infrastructure, the …
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Gen AI 2025: Power, Trust & the Rise of Everyday Agents
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Send us a text From power grids to gender gaps, and from smartphones to sentient assistants — generative AI is reshaping our world faster than ever. In this week’s episode, we break down Deloitte’s latest insights on the transformative impact of gen AI across sectors: ⚡ The energy dilemma: Gen AI’s hunger for power is pushing data centers — and our…
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AI as Your Companion, Not Your Replacement
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Send us a text AI as Your Companion, Not Your Replacement," challenges common assumptions about generative AI usage. While many anticipated AI primarily handling technical and creative tasks like coding or copywriting, recent studies, particularly one cited from Harvard Business Review, reveal a different trend. People are predominantly using AI fo…
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Send us a text As AI accelerates, we’re witnessing a pivotal moment in its relationship with society and the economy. In the UK, financial regulators are bridging innovation and oversight through a controlled “AI sandbox” — an experiment in combining speed with safety. Meanwhile, leaders like Klarna’s CEO warn of potential recession as white-collar…
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Orchestrating Chaos – The Power of End-to-End Process Automation
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Send us a text Orchestrating Chaos – The Power of End-to-End Process Automation In this episode of AI That Works4Me, we unravel one of the most urgent challenges facing digital enterprises today: how to move from disconnected tools to fully orchestrated processes that work together. You’ve likely invested in powerful automation tools - RPA bots, AI…
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