A podcast series for healthcare leaders who are looking for fresh perpsectives, bold solutions and inspiration in their journey to advance value based care.
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Episode #199 The One Big Thing Keeping You from A Healthy Lifestyle with Meghan Garcia-Webb, MD, Host, “Weight Medicine with Dr. Meghan”
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44:16Obesity in America. Is there any other diagnosis as relevant, timely, or important when we think about the impact on our healthcare system? I doubt it. So, today we are talking with Dr. Meghan Garcia-Webb, who is triple board-certified in internal medicine, lifestyle medicine, and obesity medicine. Her weekly YouTube series, “Weight Medicine with D…
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Episode #198 Health Benefits Done the Right Way with Chelsea Ryckis, Founder and President, Ethos Benefits
53:22
53:22
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53:22Chelsea Ryckis is the award winning founder and president of Ethos Benefits, a firm dedicated to advancing health insurance strategies for employers nationwide. Their approach effectively eliminates fraud, waste and abuse from employer healthcare plans while increasing savings for both employers and their employees. Chelsea is the co-host of the Et…
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Episode #197 The Mayo Clinic Platform: Augmenting the Human-Healthcare Relationship with AI with John Halamka, President, Mayo Clinic Platform
45:48
45:48
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45:48On the show today, we are honored to have Dr. John Halamka, the Dwight and Dian Diercks president of the Mayo Clinic Platform, a digital initiative that brings together solution developers, data partners and healthcare service providers to transform healthcare. Trained in emergency medicine and medical informatics, Dr. Halamka has been developing a…
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Episode #196 When Nursing Care Comes Home with You with Jasmine Bhatti, Founder and CEO, Navi Nurses
39:03
39:03
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39:03Our guest today is Jasmine Bhatti, the founder and CEO of Navi Nurses, a rapidly growing, private-duty nursing company that’s redefining at-home care. Navi Nurses has been recognized as one of the top startups to watch in Arizona. Jasmine herself was named Phoenix Female Founder of The Year, a Healthcare Hero of Nursing by the Phoenix Business Jour…
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Episode #195 Taking Healthcare from Kmart to Amazon with Robert Andrews, CEO, Health Transformation Alliance (HTA)
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48:57
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48:57Rob Andrews currently serves as the CEO of the Health Transformation Alliance (HTA). The HTA member companies collectively are responsible for more than 8 million employees, dependents, and retirees with an annual healthcare spend of $30+ billion. Through Andrews’ leadership, the HTA has launched value-driven solutions specifically designed to impr…
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Episode #194 Patients Taking Positive Action in Healthcare with Susannah Fox, Author, Rebel Health: A Field Guide to the Patient-Led Revolution in Medical Care
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48:14
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48:14Susannah Fox is a highly accomplished health strategist and technologist. . Her book, Rebel Health: A Field Guide to the Patient-Led Revolution in Medical Care, was recently published by MIT Press. She is a former Chief Technology Officer for the U.S. Department of Health and Human Services, where she led an open data and innovation lab. She has se…
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Episode #193 Doing What’s Good for Patients, Doctors, and Society: A True Partner in Value-Based Care with Farzad Mostashari, CEO, Aledade
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47:00
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47:00Dr. Farzad Mostashari is the Co-Founder and CEO of Aledade. He has spent his career at the forefront of healthcare policy and health information technology. Dr. Mostashari is the former National Coordinator for Health IT at the Department of Health and Human Services, and served as a distinguished expert at the Brookings Institute’s Engelberg Cente…
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Episode #192 Words are Magic: Reimagining the Patient Experience with Erica Olenski, Patient Care Advocate, PR Strategist, Mom
51:57
51:57
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51:57With years of experience as a PR strategist for healthcare technology companies, Erica Olenski has spent her career working at the intersection of innovation and care. From guiding early-stage startups to consulting with multinational organizations, she developed a unique understanding of how to best use technology to improve healthcare. Her expert…
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Episode #191 The Healthcare Revolution is Coming with David W. Johnson, Founder and CEO, 4sight Health
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53:28
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53:28Our guest today is David Johnson, CEO of 4sight Health and author of the new book, The Coming Healthcare Revolution: 10 Forces that Will Cure America’s Health Crisis. Prior to starting 4sight, a think tank promoting market-driven healthcare reform, Dave spent 28 years of his career in healthcare investment banking. This background and his Harvard p…
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Episode #190 Taking Care of People to Take Better Care of Patients with Andrew Molosky, President and CEO, Chapters Health System
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51:00This is the last episode of our Fall 2024 Season, and it’s a powerful one. On the show today is Andrew Molosky, the President and Chief Executive Officer of Chapters Health System. Under Andrew’s leadership, Chapters has redefined its position to become the nation’s largest not-for-profit, end-of-life care organization and a leading community-based…
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Episode #189 Driving the Next Generation of Research and Clinical Care…With Data with Mitesh Rao, MD, MHS, Founder and CEO, OMNY Health
32:40
32:40
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32:40“… If it’s garbage in, it’s gonna be garbage out.” Boy, am I familiar with that truth. And it prevails across so many areas of healthcare, but maybe none more so than the data we generate and our ability to distill something useful and usable out of that data. On this episode of Creating a New Healthcare, I talk with Dr. Mitesh Rao, the Founder and…
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Episode #188 Check Your Premise: What to do when a great product and a thriving market don’t equal a growing business with Mike Murphy Managing Partner, Sunstone Management Advisors
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46:10
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46:10On the show today is Mike Murphy, a distinguished growth leader with over 30 years experience as a C-level executive, specializing in healthcare and insurance. Mike’s expertise spans M&A due diligence, post-merger integration, and turnaround strategies, consistently improving earnings and gross profit. Examples of some of his significant achievemen…
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Episode #187 Go Where the Competition Isn’t…To Those That Need it the Most with Dan McDonald, Founder and CEO and Lauren Barca, VP of Quality at 86Borders
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44:02
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44:02When your guest starts a business in healthcare with the adage “Go where the competition isn’t”, you know it’s going to be an interesting conversation. On the podcast today, I’m honored to have Dan McDonald, Founder and CEO of 86Borders and Lauren Barca, VP of Quality for 86Borders. Dan co-founded the company in 2014 with a clear mission: to revolu…
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Episode #186 Who Really Pays for Higher Healthcare Costs? with Zack Cooper, Associate Professor of Public Health and Economics, Yale University
1:01:49
1:01:49
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1:01:49Zack Cooper is a health economist whose work is focused on producing data-driven scholarship that can inform public policy. He currently serves as an Associate Professor of Public Health and Associate Professor of Economics at Yale University in addition to being the Director of Health Policy at Yale’s Tobin Center for Economic Policy. Zack’s resea…
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Episode #185 Humanizing the Medical Supplies Industry with Better Health with Naama Stauber Breckler, CEO of Better Health
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49:12Our guest today is Naama Stauber Breckler, Co-Founder and CEO of Better Health, a medical supply and support platform that bundles peer coaching, education, and delivery of medical supplies to help people manage their chronic conditions at home. Naama is a true humanistic rebel leader dedicating her entire entrepreneurial journey to creating human-…
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Episode #184 Extending Time by Outsourcing Chronic Care Management with Brian Esterly, CEO of TimeDoc Health
44:22
44:22
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44:22Our expert guest on this episode is Brian Esterly, who was appointed CEO of TimeDoc Health in August 2023. Brian brings more than 25 years of healthcare leadership experience to this role. Prior to this he served as the Chief Growth and Strategy officer at Centria Healthcare. Working with healthcare systems, primary care providers, FQHC’s and Medic…
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Episode #183 Improving Maternal Healthcare in America: Why it’s not just a “Nice to Have” with Ann Somers Hogg, Director of Health Care, Clayton Christensen Institute
28:39
28:39
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28:39Ann Somers is the Director of Health Care at the Clayton Christensen Institute. Her research focuses on drivers of health (a.k.a. social determinants of health), maternal health, and the pathways to improve them. Ann Somers holds an MSPH in Health Policy and Management from UNC-Chapel Hill and a BS in Commerce from the University of Virginia. Last …
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Episode #182 The Power of AI in Chronic Disease Management: The Ibis Touch with Piali De, CEO, Senscio
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49:55
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49:55Piali De, PhD is a talented physicist who started her career developing artificial intelligence systems for the United States defense departments. In 2010, Dr. De founded Senscio Systems, a digital health company redefining chronic care management with the nation’s first AI-powered home-to-clinic digital therapeutics platform called Ibis. Senscio’s…
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Episode #181 Decrease the Spend, Increase the Profit with Data with David Kirshner, Managing Partner, LogicSource
43:46
43:46
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43:46Money. Not always the most inspiring or sexiest topic in healthcare, but one that is critical if we are going to change the system for the better. Today on the podcast, we welcome David Kirshner, Managing Partner at LogicSource, to talk about their approach to helping health systems improve efficiency and decrease costs so they can redirect funds w…
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Special Episode – Doing Humanity in Healthcare with Joe Machiote
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28:52Joe Machiote spent the first decade of his career in the hotel and dining operations industry and has nearly 30 years of experience working in the fields of HR, Diversity & Inclusion. He currently serves as Chief Diversity and Inclusion Officer for Premier, Inc. We’re airing this interview on the podcast as a means of introducing you to the type of…
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Episode #180 Ableism in American Healthcare with Megan Morris, PhD, MPH
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45:57
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45:57We’re excited to share this discussion with Megan Morris, PhD, MPH in the first episode of the 8th season of Creating a New Healthcare! Dr. Morris is currently an Associate Professor in the Division of General Internal Medicine in the Department of Medicine at the University of Colorado, Anschutz. In her work, she focuses on provider-level and orga…
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Episode #179 A heart doctor’s quest for healing and happiness – with Jonathan Fisher, MD FACC
54:49
54:49
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54:49In his recently published book, Just One Heart, Dr. Fisher draws upon the vast body of scientific literature on positive psychology and wellness, as well as the teachings of mindfulness and stoicism which have withstood the test of time for over two and half millenia. A major take home point is that the ability to manage our thoughts and emotions i…
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Episode #178 Is AI the transformational catalyst we’ve been waiting for? – with Robert Pearl, MD, former CEO of Kaiser Permanente
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55:14
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55:14Dr. Robert Pearl has recently published a 3rd book entitled ‘ChatGPT MD’. His ‘co-author’, as he calls it, was ChatGPT itself. With this book, Robbie brings his unique perspectives as a practicing surgeon, an accomplished CEO, an author of numerous publications and books, a Stanford Graduate Business School and Medical School Professor, and one of …
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Episode #177 Fighting the ‘Othering’ mindset in Healthcare – with Stella Safo, MD, founder & CEO of ‘Just Equity for Health’
37:29
37:29
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37:29If you’ve ever wondered, ‘But what can I do? – please listen to this episode. Dr. Stella Safo, a Harvard-educated, Ghanaian-American physician, provides us all with her wisdom, experience and courageous efforts in addressing that question. In this interview we’ll cover: Some shocking and saddening stats on healthcare inequities & disparities in the…
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Episode #176 A New Approach to Maintaining Your Motivation & Healthful Habits – with Kyra Bobinet, MD, CEO & founder of Fresh Tri
34:33
34:33
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34:33So, it turns out that how we frame failure is far more important than how we manage success, in determining our motivation and our ability to sustain healthful and positive behavior change. Our guest today, Dr. Kyra Bobinet, is a long-standing expert, clinician and entrepreneur in the field of behavior change. Her company, Fresh Tri, applies a uniq…
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Episode #175 An AI-enabled Solution for Affordable & Accessible Primary Care – with Neal Khosla, Co-founder & CEO of Curai Health
50:50
50:50
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50:50Friends, The very first question I asked our guest today, Neal Khosla, was, “If AI is the solution, what’s the problem?” His response was disarmingly true. We don’t have enough Primary Care providers and they don’t have enough time. When I asked Neal to define AI, he didn’t go into the usual tech jargon. Instead, he described the specific needs pat…
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Episode #174 Saving Lives Through Hospital-based Operations Management with Eugene Litvak PhD, President & CEO of the Institute for Healthcare Optimization
1:10:19
1:10:19
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1:10:19Friends, I think you’ll all understand this. Every once in a while an issue comes along which has such importance and urgency that you’re compelled to do something about it. In this case, I had a phone call with our expert guest a week ago, and ten minutes into the discussion, I stopped him and said ‘we have to do this podcast interview immediately…
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Episode #173 The ‘Data Humanity Lab’ – A Radical Contribution to Next-Gen Public Health & Health Equity with Brian Urban, MS, MBA, MPH, Director of Innovation & Emerging Markets at Finthrive
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44:55Friends, The digital/data revolution in healthcare is upon us, and amongst other things, it’s recreating public health, population health and health equity. One of the groups at the forefront of this movement is the ‘Data Humanity Lab’ at Finthrive. In this episode, we’ll hear directly from one of the emerging leaders in the field, Brian Urban – th…
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Episode #172 The Perverse World of Employee Health Benefits & How Change Might Be Coming – with Chris Deacon, J.D., founder of VerSan Consulting & former Director NJ State Health Benefits Program
47:51
47:51
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47:51There are over 160 million Americans who get their health benefits through their employers. Nearly 40% of all healthcare expenditures in the U.S. is paid for by self-insured employers. For decades, these benefits have been mismanaged – contributing to unsustainable costs and suboptimal health outcomes; and leading to a prolonged wage stagnation and…
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Episode #171 Operationalizing Love in Healthcare Organizations – with Stephanie Feals & Dr. Apurv Gupta
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51:39
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51:39Friends, The number one question I get asked after my presentations and seminars is, “But Zeev, what can I do?” Making positive humanistic change in healthcare seems daunting, if not impossible. The system is incredibly entrenched. And yet, in this interview we’re going to hear examples of leaders who have used the principle of ‘love’ to create pos…
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Episode #170: One Place for All Your Health & Care – with Glen Tullman, CEO of Transcarent
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39:19
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39:19Friends, This episode is a must-listen, not only for healthcare leaders, but for CEO’s, CFO’s and CHRO’s of every self-insured employer in the US. One of the most crippling problems in American healthcare is the cost of care through self-insured employers – which is how approximately 40% of all healthcare is paid for in the US. As our guest puts it…
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Episode #169: Disrupting the Inequities in American Healthcare – with Kameron Matthews MD, JD, Chief Health Officer at Cityblock Health
52:24
52:24
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52:24Friends, What most of us are unaware of is that the health of the American public is worsening in relation to other developed nations – despite having, by far, the costliest and arguably most sophisticated healthcare system in the world. Our life span is decreasing. Inequities in care and disparities in health outcomes are worsening. The Washington…
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Episode #168: Going Beyond Creating a New Healthcare
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26:33Watch out folks! A new day in Creating a New Healthcare is coming… Creating a New Healthcare has an updated look and an updated focus. Over the past six months, I’ve been speaking with healthcare audiences across the country about my recently published book, ‘Beyond the Walls’, which is about getting beyond our limiting legacy thinking. There are 3…
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Episode #167: A Master Class in Humanizing the Healthcare Experience – with John Boerstler, Chief Veterans Experience Officer, Dept of Veterans Affairs
51:55
51:55
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51:55Friends, This interview should be required listening for every chief experience officer, every marketing officer, every chief medical officer and every chief executive officer in American healthcare. Why? Because – when benchmarked against other public and private healthcare systems the VA outperforms on patient experience and consumer trust metric…
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Episode #166: From Casualty to Courageous Leader – with Todd Otten MD
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44:13
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44:13Friends, This is a remarkable journey – of a physician who has gone from burnout to creating positive ‘ripples of change’ in our healthcare system. He went from being a casualty of our healthcare system to being a courageous leader. In listening to Dr. Otten’s story, I was moved from anger to elation, and I suspect you will be as well. What’s profo…
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Episode #165: The VA as a “test kitchen” for care transformation in US healthcare – with Dr. Cole Zanetti
57:34
57:34
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57:34Friends, This dialogue is a Master Class in Care Transformation – likely owing to our guest’s unique background, which includes preventive medicine, public health, and clinical informatics. It should be required listening for all healthcare executives and managers – both clinical and administrative – as well process/quality improvement professional…
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Episode #164: Part 2 – The On-Going Racial Bias in Pulse Oximetry Measurement – with Meir Kryger MD, Professor Emeritus, Yale School of Medicine
31:54
31:54
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31:54Friends, This is Part 2 of an interview that is one of the most startling I’ve posted over the past 8 years. The revelation here is that the pulse oximeters we’ve been using for decades, to measure oxygen in the blood, are not always accurate in people of color. They may overestimate the amount of oxygen in the blood and miss low oxygen levels – po…
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Episode #163: A Strategy to Provide Personalized Primary Care for Seniors – with Vivek Garg, MD, the Chief Medical Officer at Humana’s Primary Care Organization
55:34
55:34
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55:34Friends, Primary care for seniors is different from care for younger patients. Yet, very few providers across the country have a different and distinct strategy to care for their aging senior patients. In this interview, we’ll be introduced to an organization that has made taking care of seniors a priority. The fundamental problems with attempting …
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Episode #162: Addressing Racial Bias in Pulse Oximetry Measurement – with Neil Friedman, COO & Co-Founder of BodiMetrics
39:10
39:10
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39:10Friends, This interview is one of the most startling I’ve posted to date. In this episode, we discover that pulse oximeters – which measure blood oxygen levels – are not always accurate in people of color. Mounting evidence suggests that they’re far less accurate in people of color than in white people. They can overestimate the amount of oxygen sa…
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Episode #161: Advanced Primary Care – with Neil Wagle, Chief Medical Officer at Devoted Health
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55:45
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55:45Friends, As we’ve described and discussed before in this podcast, Primary Care in the US is on life-support and the prognosis does not look good. The implications for all of us is dire – as we look at what is nothing less than the demise of primary preventive care in our country. Our guest today has devoted his career to trying to revive and save p…
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Episode #160: Widening the aperture from a ‘sick-care’ to a ‘health-care’ industry – Neal Batra, Principal in Deloitte’s Life Sciences & Healthcare Practice
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53:04
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53:04Friends, In this episode we’re going to discuss the opportunity we have, collectively, to live longer and healthier lives – and the underlying transition that’s required in the healthcare industry to make that a reality over the next few years. The specific topics at hand include: (1) The economic imperative for why the American healthcare industry…
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Episode #159: A Master Class (part 2) in Consumer Centric Care – with Glen Tullman, Founder & CEO of Transcarent
56:11
56:11
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56:11Friends, I’ve had the great privilege of interviewing and interacting with Glen Tullman a number of times over the past few years. The last time we spoke in a formal interview was episode #121, which was posted on Sept 22, 2021. That episode was entitled, “A master class in building a healthcare consumer experience company”. And it was exactly that…
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Episode #158: How CMS is Transforming American Healthcare – with Dr. Meena Seshamani, Deputy Administrator & Director of the Center for Medicare at the Centers for Medicare & Medicaid Services.
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43:50
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43:50Friends, The central role that Medicare, and CMS, play in our healthcare system can not be overstated. There are approximately 64 million Americans in the Medicare program, with annual payments of $1 Trillion, comprising over 20% of the healthcare spend in our country. In addition to its size and scope, CMS, through the Medicare program, is leading…
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Episode #157: The role of Digital Health with Dr. Eve Cunningham, Chief of Virtual Care & Digital Health for Providence
1:08:09
1:08:09
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1:08:09Friends, There is no question that digital health is a critical part of the future of healthcare delivery. It is what I term ‘the great enabler’. And in this interview we have the opportunity to speak with a physician leader who is at the tip of that spear: Dr. Eve Cunningham, a physician executive in virtual care & digital health at Providence, on…
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Episode #156: A novel virtual care platform supporting patient access and population health – with Lyle Berkowitz MD, CEO & founder, KeyCare
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59:35
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59:35Friends, In my upcoming book, Beyond The Walls, I spend an entire chapter discussing how platforms have revolutionized other industries and how they’re about to do the same in healthcare. Over the past couple of years, I’ve had the privilege of interviewing and learning from the experts who have been working with platforms for years. Geoffrey Parke…
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Episode #155: New competencies in healthcare leadership – with Rishi Sikka MD, Venture Partner, Lifeforce Capital
42:23
42:23
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42:23Friends, This week’s interview is nothing less than awesome, and it’s awesome for three reasons. First, Dr. Rishi Sikka is a brilliant and accomplished physician executive with an incredibly diverse professional background. He brings that diversity of thought and vision into his work and into our dialogue. Second, we’re going to discuss some key ne…
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Episode #154: Who’s going to care for the 53 million family caregivers in the US – with Professor Laura Mauldin, PhD
1:07:17
1:07:17
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1:07:17[In order to provide accessible content, here is a full transcript of this interview] Friends, The topic this week is caregiving and caregivers – an issue that is so much larger, so much more devastating, and so much more in need of reform than most of us are aware. There are over 50 million family caregivers in the US, and they suffer financially,…
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Episode #153: A Blueprint for Better Employee Health Plans – with Dave Chase, co-founder and CEO of Health Rosetta
51:23
51:23
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51:23Friends, This is a super interesting and fast paced dialogue about a topic that is poorly understood by most, including healthcare executives and policy experts. The topic is employee health plans. Our guest today, Dave Chase is a remarkable healthcare entrepreneur with decades of experience who has been one of the most brilliant thinkers and activ…
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Episode #152: The failing health of Primary Care in the U.S. – with Barbra Rabson MPH and Katherine Gergen Barnett MD
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55:14
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55:14Friends, I began this interview in a fairly calm state of mind, but I was shaken by the end. Throughout our dialogue, I could not help repeating the word ‘startling’ as our two expert guests shared stats on the state of primary care in their home state of Massachusetts and across the country. For example, were you aware that only about 5% of the to…
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Episode #151: A high-acuity solution to the youth mental health crisis – with Carter Barnhart, co-founder & CEO of Charlie Health
47:25
47:25
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47:25Friends, The day after we recorded this interview, I picked up the May 2nd 2023 issue of JAMA and discovered that one of the leading research studies was about the rising trend in mental health-related ED visits among youth. https://jamanetwork.com/journals/jama/article-abstract/2804326 The stats were shocking and of serious concern. Between 2011 a…
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