Best Alex Engel Podcasts (2025)

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#677: Why thought leadership is more important than ever with Benjamin Shapiro, host of the MarTech Podcast 36:19

1d ago36:19

36:19

If content rules, why does it feel like there are 100,000 royal families? In a world drowning in blog posts, videos, and AI-generated everything, content has never been more abundant—or more commoditized. So how do brands cut through the noise? Today’s guest has a few thoughts on that—and more. Ben Shapiro, host of the MarTech Podcast, has had fron…

1
#676: The consumer is no longer navigating the map—they are the map, with Ken Hughes, the King of CX 36:22

3d ago36:22

36:22

The consumer is no longer navigating the map—they are the map. Welcome to the era of the Blue Dot Consumer: always centered, always scrolling, and always expecting the world to orbit around them. What does that mean for your brand? Everything. From the rise of instant gratification to the evolution of seven—yes, seven—active generations, the custom…

1
Brendan defends his stars | It's Title Party Week! | Plus Adam Idah & Transfer plans 42:15

4d ago42:15

42:15

Welcome to episode #429 of 20MT •An entertaining Hibs game sets us up for the final week of the league season •Time for another Trongate Party •What are the priority positions to strengthen? •We can't afford to get the recruitment wrong again and much more Treat yourself or the 20MT listener in your life, as well as supporting the podcast with some…

1
#675: Being true to customers and your values with Phyllis Rothschild, CMO at Pete & Gerrys 30:10

5d ago30:10

30:10

Consumers today aren’t just buying products, or even experiences—they’re buying into values. As more people align their shopping habits with brands that reflect their personal beliefs, how can companies authentically connect with their audience without coming across as performative? Joining us today is Phyllis Rothschild, Chief Marketing Officer at…

1
#674: The continued evolution of e-commerce with Eitan Koter, Vimmi 36:57

8d ago36:57

36:57

With the rapid rise of shoppable video, AI-driven recommendations, and immersive technologies like AR and VR, are traditional e-commerce strategies becoming obsolete? Today, we’re joined by Eitan Koter, Co-Founder and Co-CEO of Vimmi, a shoppable video SaaS company revolutionizing e-commerce. Eitan is also the host of the "Mastering eCommerce Marke…

1
#673: Predictive and proactive customer experiences, with Vinod Muthukrishnan, Cisco 28:51

10d ago28:51

28:51

Customer expectations have skyrocketed—people now demand instant, personalized, and seamless interactions across every touchpoint. But are companies truly meeting these expectations, or are they still stuck in reactive customer service models? What if AI could completely transform the customer experience into something proactive, predictive, and ev…

1
Celtic are Simply The Best - but we're still waiting for a derby win | Plus Adam Idah & Arne Engels 54:11

11d ago54:11

54:11

Welcome to episode #428 of 20MT • Disappointment as Celtic again can't beat our big rivals • Idah gets the goal...but also frustrates? • Engels fleetingly shows us what he can do • Why can't Brendan find the wins in this fixture for now? and much more and much more Treat yourself or the 20MT listener in your life, as well as supporting the podcast …

1
#672: What can we learn from teaching others about AI? Featuring Greg Shove, CEO of Section 37:46

12d ago37:46

37:46

AI is no longer just a tool—it’s reshaping business strategy, workforce morale, and even personal productivity. But are executives truly prepared to treat AI as a strategic thought partner, or are they still viewing it as just another tech trend? Joining us today is Greg Shove, CEO of Section, an AI education company on a mission to train the next …

1
#671: Going national while staying true to your local roots with Jay Rushin, H&H Bagels 22:27

15d ago22:27

22:27

How do you take something that's iconically local and make it feel authentic—everywhere? That’s the challenge facing every regional brand trying to scale. When your name is practically synonymous with a place—like H&H is with New York City—growth isn’t just about expansion. It’s about staying true to what made you iconic in the first place. Today, …

1
#670: Embracing Chaos to Get Better Results with Mark DeCarlo 41:39

17d ago41:39

41:39

We talk a lot about agility, and today, we’re going to talk about how lessons of agility can come from unexpected places - like the set of Seinfeld - where - for those superfans like me - our guest played Alec Berg - which should be said in more of a Jon Houseman manner, and while guest starring there (plus other shows like Curb Your Enthusiasm, Tr…

1
Camila Vieira (QED) on prioritizing moats over themes, the fund’s structure through multiple instruments and know where you land on Liquidity 39:37

18d ago39:37

39:37

On this episode Pat sits down with Camila Vieira, Partner and head QED’s Brazil operation. We dive into the fund’s evolving commitment on the region, how they got it right investing in Nubank in 2015, what their thesis and structure looks like today 10 years later and whether LatAm’s next outbreak success will also be Fintech? How do sector specifi…

1
Celtic are Champions Again... Time to show it at Ibrox | Plus ticket prices & James Forrest's medals 1:02:35

18d ago1:02:35

1:02:35

Welcome to episode #427 of 20MT •It's hard to get to the top, and even harder to stay there •James Forrest makes history •Enough is enough with ticket prices •We must win at Ibrox and much more Treat yourself or the 20MT listener in your life, as well as supporting the podcast with some 20MT merch at 20mt.bigcartel.com/ You can help support the pro…

1
Temple ov Blood, O9A, and the New Generation of Mass Shooters w/ BX 1:19:35

19d ago1:19:35

1:19:35

@bx_on_x joins to talk about her groundbreaking research studying the emerging online phenomenon of satanic nazi accelerationist death cults and their influence behind a number of murders and mass killings across the globe. We talk about their emergence, ideology, strategy, and how parents can protect their children from becoming sucked into this o…

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#669: It's already time to start planning for the holiday shopping season with Carey Cockrum, Cella by Randstad Digital 28:52

19d ago28:52

28:52

Retailers are facing a rapidly evolving landscape where consumer expectations, AI advancements, and social media platforms like TikTok are redefining engagement. It feels like the holiday shopping season just ended, but when do retailers start planning for the next one, and some retailers already behind the curve for this season? Joining us today i…

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Crisis, Capitalism, and the Path to Socialism w/ Ted Reese 1:25:06

22d ago1:25:06

1:25:06

In this episode, I sit down with Marxist theorist and author Ted Reese @grossmanite to explore the work of Henryk Grossman, one of the most important yet overlooked economists of the 20th century. Grossman’s crisis theory explains how capitalism’s internal contradictions make its collapse inevitable—raising the urgent question of what comes next. T…

1
#668: The Five Levels of AI with Courtney Baker, Knownwell 33:26

22d ago33:26

33:26

As AI continues to evolve, how can marketing leaders ensure they’re staying ahead of the curve instead of simply keeping up with it? And how do you navigate the complexities of using AI while maintaining a personal, human touch in your campaigns? Joining us today is Courtney Baker, Chief Marketing Officer at Knownwell and co-host of the AI Knowhow …

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Are Trebles Boring? - Celtic's success is branded "tedious" by the media | Plus Reo & Callum McGregor 46:46

24d ago46:46

46:46

Welcome to episode #426 of 20MT •Celtic's treble attempt is branded tedious •Is so much success good for Celtic long term? •Callum McGregor is irreplaceable •The Reo Hatate conundrum and much more Treat yourself or the 20MT listener in your life, as well as supporting the podcast with some 20MT merch at 20mt.bigcartel.com/ You can help support the …

1
#667: The Evolving Role of Visual Data in Construction with Marca Armstrong, Sensera 25:22

24d ago25:22

25:22

When you think of cameras in construction, do you see them as just security tools—or could they be the key to unlocking full jobsite intelligence? Joining us today is Marca Armstrong, Chief Marketing Officer at Sensera Systems, a leader in jobsite intelligence solutions. Over the past decade, Sensera Systems has transformed how construction teams u…

1
#666: Balancing AI-driven efficiency and responsibility with Pasquale DeMaio, Amazon Web Services 27:29

26d ago27:29

27:29

For many brands, AI is revolutionizing customer experience, but with increased adoption comes widespread concerns about job displacement, ethical risks, and trust. Is AI truly enhancing human capabilities, or is it simply replacing them? And how can companies balance efficiency with responsibility in AI-driven CX? Joining me today is Pasquale DeMai…

1
#665: Developing strategies that cut through the omnichannel noise, with Arianna Vogel, Foursquare 28:59

29d ago28:59

28:59

With the increasingly complex omnichannel customer journey, it seems like attribution is getting harder than ever—do you know which of your marketing tactics are really driving sales, or are you flying blind when it comes to measurement? Joining us today is Arianna Vogel, Senior Director of Product Marketing at Foursquare, a leader in location inte…

1
#664: Tying CX outcomes to commercial goals with Markus Engel and Linzi Hindle at DHL 24:10

1M ago24:10

24:10

Recorded live at Medallia Experience in Las Vegas. Having a great customer experience is critical for many reasons, but some companies have had a hard time tying their success with CX to tangible ROI. Today we will talk about taking customer experience further and tying CX outcomes to commercial goals. To help me discuss this topic, I’d like to wel…

1
[Investor Journey] Michael Lints (Golden Gate Ventures) launching the fund’s MENA presence, synergies between South East Asia and the GCC, liquidity and the role of secondaries 32:29

1M ago32:29

32:29

On this episode Pat sits down with Michael Lints, Partner at leading South East Asian VC firm Golden Gate to dive into their expansion into MENA, his move to Qatar, why now and how he sees the two regions complementing each other in terms of ecosystem maturity, VC and LP landscape. You will learn about: Doing business in MENA Cross pollination oppo…

1
Brendan gets the response he demanded | Plus Adam Idah, Greg Taylor and the Early Leavers 48:22

1M ago48:22

48:22

Welcome to episode #425 of 20MT •Brendan gets the response he was after...for a bit •Greg Taylor shows us what we might miss •Adam Idah is a weird one to assess •Do we care about the early leavers? And much more Treat yourself or the 20MT listener in your life, as well as supporting the podcast with some 20MT merch at 20mt.bigcartel.com/ You can he…

1
#663: AI in retail marketing with Uldis Baumerts, Bryj 27:23

1M ago27:23

27:23

As AI reshapes the retail advertising landscape, are you leveraging it as a competitive advantage, or are you at risk of being left behind in a data-driven world? Today, we’re joined by Uldis Baumerts, Chief Operating Officer of Bryj Technologies, a leader in driving AI-powered innovations for the retail industry. Uldis has extensive experience in …

1
#662: Making your returns strategy a competitive advantage with Katherine Lehman, ReturnBear 18:24

1M ago18:24

18:24

We are here at ShopTalk 2025 at the Mandalay Bay in Las Vegas and seeing and hearing all about the latest in retail, e-commerce, and more. How much are your product returns costing your business—and how much opportunity are you leaving on the table by treating returns as a cost center instead of a competitive advantage? Today, I’m excited to welcom…

1
#661: Creating a world-class student experience with Mike Milliron, IMG Academy 24:46

1M ago24:46

24:46

We are recording live at Qualtrics X4 in Salt Lake City and seeing and hearing all about how to create and enable amazing customer experiences. If the student experience is the heart of a world-class academy, what happens when you realize there is room for improvement—and what do you do about it? Today’s guest is Mike Milliron, Chief Operating Offi…

1
"Too comfortable" Brendan calls out Celtic's mentality - How do we fix it? 49:59

1M ago49:59

49:59

Welcome to episode #424 of 20MT •What's happened to Celtic's mentality? •How do we fix it? •Nicolas Kuhn looks like he's chucked it and much more Treat yourself or the 20MT listener in your life, as well as supporting the podcast with some 20MT merch at 20mt.bigcartel.com/ You can help support the production of these podcasts, as well as gaining ac…

1
#660: Enabling and accelerating customer experience improvements using AI with Isabelle Zdatny, Qualtrics 26:56

1M ago26:56

26:56

We are recording live at Qualtrics X4 in Salt Lake City and seeing and hearing all about how to create and enable amazing customer experiences. Today we’re going to talk about enabling and accelerating customer experience success by augmenting your teams and processes with AI. To help me discuss this topic, I’d like to welcome Isabelle Zdatny, Head…

1
#659: The current state of the job market with Sue Keith, Landrum Talent Solutions 26:45

1M ago26:45

26:45

This episode is brought to you by Landrum Talent Solutions, a national recruiting firm specializing in marketing and HR positions. We’ve talked about volatile job markets before on this show, but has it been anything like what is currently going on? What should marketers looking for employment be expecting, and what should employers looking to hire…

1
#658: Winning retail by reducing customer frustration with Jean-Christophe Pitié, ContentSquare 22:42

2M ago22:42

22:42

We are here at ShopTalk 2025 at the Mandalay Bay in Las Vegas and seeing and hearing all about the latest in retail, e-commerce, and more. If customer acquisition costs are rising and conversion rates are falling, how will your brand survive the next wave of digital disruption—and who’s already getting it right? Today, I’m thrilled to be joined by …

1
Mihai Faur (UiPath) on timing and IPO readiness, Act 2 for the company from UiPath to AiPath combining the power of AI and automation 41:19

2M ago41:19

41:19

On this episode Pat sits down with Mihai Faur, CIO of UiPath to discuss his 10 year journey with the company from a small startup in Romania to the global automations company it is today. We dive into the IPO readiness piece, how as a Chief Accounting Officer he set the company on the path for IPO following Daniel Dines' vision in 2019 to bring the…

1
Can Daizen beat Griffiths' Record? | Plus Greg Taylor, Sinisalo, Lenny & Wanyama 50:31

2M ago50:31

50:31

Welcome to episode #423 of 20MT •Daizen hits 30 goals and moved into an exclusive club •Brendan (almost) confirms that Greg Taylor is leaving •Does Nawrocki have a future here? •First impressions of Sinisalo And much more Treat yourself or the 20MT listener in your life, as well as supporting the podcast with some 20MT merch at 20mt.bigcartel.com/ …

1
#657: Augmenting front-line employees with AI for better experiences, with Fabrice Martin, Medallia 22:42

2M ago22:42

22:42

We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences …

1
#656: Integrating CX and EX to create better customer outcomes with Sasha Fard, Capital One 27:04

2M ago27:04

27:04

We are here at Medallia Experience at the Wynn in Las Vegas and seeing some examples of amazing customer experience and employee experience and the latest updates from Medallia. Companies often separate Customer Experience (CX) and Employee Experience (EX) into different silos, but what if the real key to competitiveness and long-term success is in…

1
#655: AI and Automation in the supply chain with Nick Stuart, RSM 23:18

2M ago23:18

23:18

We are here at eTail Palm Springs and seeing and hearing the latest and greatest in e-commerce and retail. AI and automation are transforming retail operations, from customer experience to supply chain efficiency. But as we move into 2025, retailers face increasing tariffs, labor shortages, and cost pressures. How can AI not just improve margins bu…

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BONUS: The Bayern Munich Debrief w/ Alex Barker 42:38

2M ago42:38

42:38

On this week's episode we are joined by Alex Barker of The Athletic to delve into the details of both legs of Celtic's enthralling playoff tie with German giants Bayern Munich from a tactical and statistical perspective. Treat yourself or the 20MT listener in your life, as well as supporting the podcast with some 20MT merch at 20mt.bigcartel.com/ Y…

Podcasts Worth a Listen

Alex Engel Podcasts

Podcasts Worth a Listen