Best Alex Rapp Podcasts (2025)

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#669: It's already time to start planning for the holiday shopping season with Carey Cockrum, Cella 28:52

4h ago28:52

28:52

Retailers are facing a rapidly evolving landscape where consumer expectations, AI advancements, and social media platforms like TikTok are redefining engagement. It feels like the holiday shopping season just ended, but when do retailers start planning for the next one, and some retailers already behind the curve for this season? Joining us today i…

1
MSS25: Meet the Leaders Shaping the Future of Texas Med Spas 18:19

3d ago18:19

18:19

In this special MSS edition of Medical Spa Insider, Michela Bailey sits down with the leaders of the Texas State Chapter, recorded live at Medical Spa Show 2025! Meet Texas co-chairs S. Alexis Gordon, MD, FACS, of Renew MD Facial Aesthetics, and Celeste Cisneros, MSN, APRN, FNP-BC, of Solas Health and Wellness; and secretary Tammy Pendygraft, CLHRP…

1
#668: The Five Levels of AI with Courtney Baker, Knownwell 33:26

3d ago33:26

33:26

As AI continues to evolve, how can marketing leaders ensure they’re staying ahead of the curve instead of simply keeping up with it? And how do you navigate the complexities of using AI while maintaining a personal, human touch in your campaigns? Joining us today is Courtney Baker, Chief Marketing Officer at Knownwell and co-host of the AI Knowhow …

1
Member Spotlight: Victoria Senyk, MSN, AGNP-C, LE 30:09

5d ago30:09

30:09

This week on the podcast, AmSpa Membership Advocacy and Engagement Coordinator, Michela Bailey, speaks with Victoria “Vicki” Senyk, MSN, AGNP-C, LE, founder of Aesthetics Temple in Northbrook, Illinois. They talk about centering patient wellbeing in this conversation that includes: How she found AmSpa’s compliance education; Teaching kids skin care…

1
#667: The Evolving Role of Visual Data in Construction with Marca Armstrong, Sensera 25:22

5d ago25:22

25:22

When you think of cameras in construction, do you see them as just security tools—or could they be the key to unlocking full jobsite intelligence? Joining us today is Marca Armstrong, Chief Marketing Officer at Sensera Systems, a leader in jobsite intelligence solutions. Over the past decade, Sensera Systems has transformed how construction teams u…

1
The Future of Fixed Ops w/ Dave Foy: What Shop Owners Need to Hear 34:57

7d ago34:57

34:57

Today, we’re diving into how smart technology—especially AI—is changing the game in fixed ops and helping shop owners win back their time. Joining us is Dave Foy, founder of Fixed Ops Mastermind, a seasoned industry veteran with over 40 years of dealership and service experience who’s now helping shops across the country simplify their operations a…

1
#666: Balancing AI-driven efficiency and responsibility with Pasquale DeMaio, Amazon Web Services 27:29

7d ago27:29

27:29

For many brands, AI is revolutionizing customer experience, but with increased adoption comes widespread concerns about job displacement, ethical risks, and trust. Is AI truly enhancing human capabilities, or is it simply replacing them? And how can companies balance efficiency with responsibility in AI-driven CX? Joining me today is Pasquale DeMai…

1
#665: Developing strategies that cut through the omnichannel noise, with Arianna Vogel, Foursquare 28:59

10d ago28:59

28:59

With the increasingly complex omnichannel customer journey, it seems like attribution is getting harder than ever—do you know which of your marketing tactics are really driving sales, or are you flying blind when it comes to measurement? Joining us today is Arianna Vogel, Senior Director of Product Marketing at Foursquare, a leader in location inte…

1
Boosting Aesthetic and Healthy Aging Goals with Noninflammatory Chemical Peels 46:02

12d ago46:02

46:02

This week, AmSpa President and CSO, Cathy Christensen, speaks with board-certified dermatologist Dr. Jennifer Linder, founder of Linder Health and former owner and chief scientific officer of PCA Skin. They chat about her entrepreneurship journey with skin care science, the benefits of noninflammatory chemical peels and hot topics in longevity medi…

1
#664: Tying CX outcomes to commercial goals with Markus Engel and Linzi Hindle at DHL 24:10

12d ago24:10

24:10

Recorded live at Medallia Experience in Las Vegas. Having a great customer experience is critical for many reasons, but some companies have had a hard time tying their success with CX to tangible ROI. Today we will talk about taking customer experience further and tying CX outcomes to commercial goals. To help me discuss this topic, I’d like to wel…

1
AutoLeap Interviewed: One System to Streamline Your Auto Shop 41:23

14d ago41:23

41:23

Today, we're diving into how smart, all-in-one shop management software can help you save time, make more money, and ditch the multiple software headaches that can slow your shop down. Joining us is Amber Wright from AutoLeap, where she leads partnerships and enterprise growth—bringing a rare mix of big-league marketing know-how and real-world shop…

1
#663: AI in retail marketing with Uldis Baumerts, Bryj 27:23

14d ago27:23

27:23

As AI reshapes the retail advertising landscape, are you leveraging it as a competitive advantage, or are you at risk of being left behind in a data-driven world? Today, we’re joined by Uldis Baumerts, Chief Operating Officer of Bryj Technologies, a leader in driving AI-powered innovations for the retail industry. Uldis has extensive experience in …

1
#662: Making your returns strategy a competitive advantage with Katherine Lehman, ReturnBear 18:24

17d ago18:24

18:24

We are here at ShopTalk 2025 at the Mandalay Bay in Las Vegas and seeing and hearing all about the latest in retail, e-commerce, and more. How much are your product returns costing your business—and how much opportunity are you leaving on the table by treating returns as a cost center instead of a competitive advantage? Today, I’m excited to welcom…

1
Detecting and Correcting Asymmetries with Bobbi Bullock, NP-C 54:41

19d ago54:41

54:41

This week AmSpa founder and CEO, Alex R. Thiersch, JD, speaks with Bobbi Bullock, NP-C, founder of Bobbi Bullock Medical Esthetics. They talk about how she got her start in medical aesthetics, the unique health challenge that led her to groundbreaking research on facial asymmetry, and how she builds community to grow stronger together. Listen to he…

1
#661: Creating a world-class student experience with Mike Milliron, IMG Academy 24:46

19d ago24:46

24:46

We are recording live at Qualtrics X4 in Salt Lake City and seeing and hearing all about how to create and enable amazing customer experiences. If the student experience is the heart of a world-class academy, what happens when you realize there is room for improvement—and what do you do about it? Today’s guest is Mike Milliron, Chief Operating Offi…

1
Unpacking the Future of Automotive Data with Debbie Reynolds, the Data Diva 42:04

21d ago42:04

42:04

Join Joe Toscano, Debbie Reynolds, and Alex Rapp as they delve into the intersection of automotive technology, data privacy, and the future of transportation. This episode uncovers vital insights into the rapid digital transformation within the automotive industry, exploring challenges like consumer trust, data security, and the evolving skill sets…

1
#660: Enabling and accelerating customer experience improvements using AI with Isabelle Zdatny, Qualtrics 26:56

21d ago26:56

26:56

We are recording live at Qualtrics X4 in Salt Lake City and seeing and hearing all about how to create and enable amazing customer experiences. Today we’re going to talk about enabling and accelerating customer experience success by augmenting your teams and processes with AI. To help me discuss this topic, I’d like to welcome Isabelle Zdatny, Head…

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#659: The current state of the job market with Sue Keith, Landrum Talent Solutions 26:45

24d ago26:45

26:45

This episode is brought to you by Landrum Talent Solutions, a national recruiting firm specializing in marketing and HR positions. We’ve talked about volatile job markets before on this show, but has it been anything like what is currently going on? What should marketers looking for employment be expecting, and what should employers looking to hire…

1
Building the Med Spa Platform Private Equity Wants to Buy 36:49

25d ago36:49

36:49

This week, AmSpa founder and CEO, Alex R. Thiersch, JD, sits down with Tyler Weinberg, CEO of Aviva Aesthetics, and Dan Hosler, chairman of the board at Aviva and managing partner of DuneGlass Capital. They discuss how Aviva is implementing an innovative approach to business growth that provides med spa owners a pathway to long-term success—offerin…

1
#658: Winning retail by reducing customer frustration with Jean-Christophe Pitié, ContentSquare 22:42

26d ago22:42

22:42

We are here at ShopTalk 2025 at the Mandalay Bay in Las Vegas and seeing and hearing all about the latest in retail, e-commerce, and more. If customer acquisition costs are rising and conversion rates are falling, how will your brand survive the next wave of digital disruption—and who’s already getting it right? Today, I’m thrilled to be joined by …

1
The Future of Technology & Automotive Coaching with Maryann Croce 41:55

28d ago41:55

41:55

In this episode of the Leadfoot Automotive Podcast, Maryann Croce shares her wealth of experience in transforming single shop ownership through strategic technology integrations and strong leadership principles. Discover how business owners can leverage digital solutions to enhance operational efficiency, improve customer trust, and reclaim their t…

1
#657: Augmenting front-line employees with AI for better experiences, with Fabrice Martin, Medallia 22:42

28d ago22:42

22:42

We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences …

1
MSS Speaker Highlight: Cole, Williams, Dr. Rivkin, Rapp, Cirese, Hilton 28:04

1M ago28:04

28:04

In this Medical Spa Show speakers series, we hear from Sara Cole, AGACNP-BC, CANS, Siren Medical Spa; Chakika Williams, DNP-L, MBA/HCM, FNP-BC, PMHNP-BC, FPA, SkyRose Rejuvenation Clinic & Spa; Alexander Rivkin, MD, Westside Aesthetics; Alyssa Rapp, Empower Aesthetics; Georgia Cirese, RN, CANS, CLT, Gorgeous Aesthetic Bar; Jenna Hilton, PA-C, Vibra…

1
#656: Integrating CX and EX to create better customer outcomes with Sasha Fard, Capital One 27:04

1M ago27:04

27:04

We are here at Medallia Experience at the Wynn in Las Vegas and seeing some examples of amazing customer experience and employee experience and the latest updates from Medallia. Companies often separate Customer Experience (CX) and Employee Experience (EX) into different silos, but what if the real key to competitiveness and long-term success is in…

1
Sclerotherapy: Adding Cosmetic Vein Treatment in Your Medical Spa 37:36

1M ago37:36

37:36

Would you learn another fine injection technique to access a patient population of 30 million? This week, AmSpa founder and CEO, Alex R. Thiersch, JD, speaks with Keetha Hanlin, RN, LME, senior clinical advisor at Methapharm, distributor of sclerosing agent Asclera. Drawing on her 20 years of experience, Hanlin discusses sclerotherapy as a treatmen…

1
#655: AI and Automation in the supply chain with Nick Stuart, RSM 23:18

1M ago23:18

23:18

We are here at eTail Palm Springs and seeing and hearing the latest and greatest in e-commerce and retail. AI and automation are transforming retail operations, from customer experience to supply chain efficiency. But as we move into 2025, retailers face increasing tariffs, labor shortages, and cost pressures. How can AI not just improve margins bu…

1
Automotive Training: Engage, Educate, and Adapt with Justin Allen 47:12

1M ago47:12

47:12

In this episode, join us with industry expert Justin Allen as we delve into the transformative landscape of automotive technology and education. Discover insights on the rising importance of Advanced Driver Assistance Systems (ADAS), the generational shift in technician skill sets, and how embracing modern technology can enhance shop culture and op…

1
#654: Translating research into cross-functional strategic change with Adam Hagerman, Indeed 22:56

1M ago22:56

22:56

We are recording live at Qualtrics X4 in Salt Lake City and seeing and hearing all about how to create and enable amazing customer experiences. It’s important to collect customer experience data, but if it’s not driving change across your organization, is it really helping your business? Today we’re going to talk about making meaningful cross-funct…

1
MSS Speaker Highlight: Dr. Gretchen Frieling, Christal Parker, Blakelee Paige Smith, Rana Kennelly, Molly Bailey 27:12

1M ago27:12

27:12

In this Medical Spa Show speakers series, we hear from Gretchen Frieling, MD, of GfaceMD; Christal Parker, FNP-C, APRN, of Savvy Beauty and Wellness; Blakelee Paige Smith, APRN, AGPCNP-BC, NP-C, of Skin + Aesthetics; Rana Kennelly, AGNP-C, CANS, of The Confidence Bar; and Molly Bailey, PA-C, of Face Forward Aesthetics. They share their biggest wins…

1
#653: Accelerating speed to insights using synthetic feedback with Ali Henriques, Qualtrics 30:54

1M ago30:54

30:54

We are recording live at Qualtrics X4 in Salt Lake City and seeing and hearing all about how to create and enable amazing customer experiences. How long would you like to wait to get customer insights? Weeks or minutes? Today we’re going to talk about how increasing the speed to insights can be a game changer for brands, and how synthetic feedback …

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How to Leverage AI to Transform Your Business as a Solopreneur 39:55

1M ago39:55

39:55

This week, AmSpa founder and CEO, Alex Thiersch, JD, speaks with Kiiyonna Jones, PhD, FNP-C, founder of Luxe Beauty and Wellness Boutique. They chat about how she uses artificial intelligence to reclaim her time and how AI automations are transforming the future of medical spas. Everybody needs to know and understand AI, Dr. Jones says—start here! …

1
#652: The power of multimodal AI with Dani Yogatama, Reka 22:21

1M ago22:21

22:21

Is your organization just jumping on the AI bandwagon, or do you have a solution that will support your company’s needs in the short and long term? Welcome to this episode, brought to you by Reka, a developer of industry-leading, multimodal, AI models that enable individuals and organizations to deploy generative AI applications. Today we’re going …

1
Data Privacy for Cars: Insights from CEO Andrea Amico 38:14

1M ago38:14

38:14

In this episode of the Leadfoot Automotive Podcast, we dive into the transformative realm of automotive data privacy with Andrea Amico, founder and CEO of Privacy for Cars. Discover how innovative tools not only safeguard sensitive customer data but also enhance dealership profitability, driving an ROI of 4 to 10 times the initial investment. As th…

1
#651: AI and in-house creative teams with Jen Rapp, Superside 29:27

1M ago29:27

29:27

With AI’s ability to augment in-house creative teams, how does that change the way organizations should approach both their creative strategies and how they evaluate the value of creative as a business function? Today, we’re joined by Jen Rapp, Chief Marketing Officer at Superside. Jen has had key roles at iconic brands like Patagonia, Arc’teryx, D…

1
MSS Speaker Highlight: Dr. Croley, Deuber, Baxter-Holder, Duke, Worth, Gregory 28:38

1M ago28:38

28:38

In this Medical Spa Show speakers series, we hear from W. Chistopher Croley, MD, of Skin & Tonic; Cary Deuber, CRNFA, CANS, of Lemmon Avenue; George Baxter-Holder, DNP, APRN, CANS, of SkinSpirit; Katie Duke, NP-BC, of KD Creative; Riley Worth, NP, of Elase Medical Spa; and Nicole Gregory of Urban You. They describe their wins and lessons learned, a…

1
#650: Maximizing your ad spend with Matt Wasserlauf, Blockboard 16:46

2M ago16:46

16:46

We are here at eTail Palm Springs and seeing and hearing the latest and greatest in e-commerce and retail. This year, many advertisers - especially retailers -- are being asked to do more with less. At the same time they have smaller budgets, they also must contend with an astonishing amount of waste: nearly 2/3 of every ad dollar spent actually go…

1
Building a Future in Aesthetics with Randi Boyette, PhD 35:00

2M ago35:00

35:00

This week, Alex R. Thiersch, JD, speaks with Randi Boyette, PhD, CEO of Spark Medical Marketing and CMO of NewBeauty, to explore her inspiring career journey and vision for the future of the medical aesthetics industry. As Corporate Development Advisor at AmSpa, she shares her passion for elevating the industry by focusing on compliance, culture, a…

1
#649: How to look at ROAS with Mitsu Kikuchi and Rocco Baldasarre of Shirofune 20:12

2M ago20:12

20:12

We are here at eTail Palm Springs and seeing and hearing the latest and greatest in e-commerce and retail. In digital advertising, are we chasing the wrong metrics? While short-term ROAS might look impressive, are we missing the bigger picture—whether those customers actually return? What happens when we shift our focus to Lifetime ROAS instead? To…

1
Detect Auto & AI For Service Advisors 35:36

2M ago35:36

35:36

Join Joe Toscano and Alex Rapp as they dive into an insightful conversation with Jon Cabak, co-founder of Detect Auto, a pioneering platform empowering automotive repair shops through innovative technology. Discover how Jon's journey from creating a smart fan led to the development of tools that enhance efficiency, streamline operations, and increa…

1
#648: Breaking down silos between paid and organic search with Matt Shenton, Croud 22:32

2M ago22:32

22:32

We are here at eTail Palm Springs and seeing and hearing the latest and greatest in e-commerce and retail. Retailers are constantly shifting budgets between paid search and SEO—but are they missing opportunities by treating them as separate silos? In 2025, with search evolving faster than ever, the real question isn’t "which channel is better?"—it’…

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MSS Speaker Highlight: Kim Burke, Julie Bass Kaplan, Dr. Kiiyonna Jones, Dr. Josie Tenore, Audrey Neff 27:44

2M ago27:44

27:44

In this Medical Spa Show speakers series, we hear from Kim Burke, APN, FNP-C, of Kiss Aesthetics; Julie Bass Kaplan, FNP-BC, CANS, of Disappearing Act Medical Aesthetics; Kiiyonna Jones, PhD, FNP-C, of Luxe Beauty and Wellness Boutique; Josie Tenore, MD, of Trevi Longevity & Aesthetics; and Audrey Neff, of PatientNow. They describe their wins and l…

1
#647: Achieving retail media success with Ben Dutter, Power Digital 24:40

2M ago24:40

24:40

We are here at eTail Palm Springs and seeing and hearing the latest and greatest in e-commerce and retail. Retail media plays a critical role, but are advertisers wasting money without realizing it? Many brands are spending big on retail media ads—but how many of those customers would have bought the product anyway? Today, I’m joined by Ben Dutter,…

1
Understanding the Hidden Costs of Starting a Medical Spa 46:33

2M ago46:33

46:33

What is a realistic investment from seed to success? This week, AmSpa founder and CEO, Alex R. Thiersch, JD, speaks with Ashley James, CEO of DermAesthetic Consulting and MedSpa Mobile Solutions. They discuss the financial must-knows when opening a medical spa for the first time. Their conversation includes: The unique challenges of running an aest…

1
#646: AI in e-commerce with Oren Inditzky, Wix 23:14

2M ago23:14

23:14

We are here at eTail Palm Springs and seeing and hearing the latest and greatest in e-commerce and retail. Starting an online store is easier than it used to be, but aren’t there still a ton of things you need to know, plus all the coding and API integrations you need to do? Today we’re going to talk about AI in e-commerce and how low-code and no-c…

1
Is Online Repair Scheduling Right For Your Shop? 36:20

2M ago36:20

36:20

Delve into the next wave of automotive repair with this podcast episode featuring Steven Fafel, co-founder of AutoOps. Join us as we explore how intelligent scheduling software revolutionizes the auto repair booking process, drawing parallels between industries and addressing the unique challenges automotive shops face. Discover essential insights …

1
#645: Building brand trust with Aman Advani, CEO of Ministry of Supply 21:02

2M ago21:02

21:02

We are here at eTail Palm Springs and seeing and hearing the latest and greatest in e-commerce and retail. When brand trust is everything, how do companies ensure they aren’t just talking about values but actually demonstrating them in ways that resonate with increasingly savvy and socially conscious consumers? Joining us today is Aman Advani, CEO …

1
MSS Speaker Highlight: Erika Barry, Savanna Boda, Jacklyn Halpin, Rana Kennelly, Steven Sorr 24:35

2M ago24:35

24:35

In this Medical Spa Show speakers series, we hear from Erika Barry, NP-C, of Resculpt Aesthetics; Savanna Boda, LE, of Savanna Boda Aesthetics; Jacklyn Halpin, DNP, APRN, FNP-C, of Aesthetic Couture Medical Spa and Skin of Color Aesthetics; Rana Kennelly, AGNP-C, CANS, of The Confidence Bar; and Steven Sorr, NMD, of Source of Health. They describe …

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#644: AI-augmented human recommendations for retail customers with Noah Zamansky, Stitch Fix 27:12

2M ago27:12

27:12

We are here at eTail Palm Springs and seeing and hearing the latest and greatest in e-commerce and retail. Question: Do you need to choose between AI and human recommendations as a customer? Why not have both? After all, don’t each have their strengths? AI in the retail experience is all the rage these days, but today I’m talking with someone from …

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300 Episodes Later: Celebrating Successes, Lessons, and What’s Next 48:20

2M ago48:20

48:20

In this special milestone episode, we’re celebrating over 300 episodes of Medical Spa Insider, a journey that started in 2018. AmSpa’s Alex R. Thiersch, JD, Cathy Christensen, and Michela Bailey reflect on their favorite moments, from their very first episode to unforgettable conversations with guests who’ve gone on to achieve incredible success in…

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#643 Disrupting the recruiting world by combining humans and AI with Heidi Golledge, Jobot 34:04

2M ago34:04

34:04

In an era where AI is reshaping industries, can technology ever truly replicate the nuance and intuition of human judgment in hiring, or is the future all about finding the perfect balance between man and machine? Joining us today is Heidi Golledge, CEO and Founder of Jobot. A three-time EY Entrepreneur of the Year award winner, Heidi is redefining…

Podcasts Worth a Listen

Alex Rapp Podcasts

Podcasts Worth a Listen