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Andrews Dispute Resolution Podcasts

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EVA is a Vid/Podcast about simplifying the Traditional African Method of Settling Disputes or Appropriate Dispute Resolution (ADR) to attract more users around the world to settle their disputes via Mediation, Arbitration, Collaborative Law, Negotiation, Conciliation and Early Neutral Evaluation. ADR is taken to cover appropriate methods to litigation. Recent research (Umegbolu 2021) depicts that ADR -Mediation is cheaper, faster more flexible than Litigation. Besides that, disputes or confl ...
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Andrews Dispute Resolution Podcast

Andrews Dispute Resolution

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Welcome to the Andrews Dispute Resolution Podcast, where Susan Andrews reminds us to realize that we are peaceful when we live positively and proactively by the Latin phrase, Ex Nihilo Nihil Fit, which means, “Nothing Comes from Nothing”.So, if nothing comes from nothing, what is your something going to be? Follow Andrews Dispute Resolution through her periodic Podcast Episodes to find out. Now is the time to realize that peaceful place in you.
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The Property Management Playbook

Andrew Nguyen & Robert Gallo

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The Property Management Playbook is Castellan Consulting’s podcast where we dive into the key strategies, challenges, and success stories in the property management industry. Hosted by industry experts, it’s your go-to resource for mastering the Residential Tenancies Act and navigating VCAT with confidence.
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I was privileged to engage in a stimulating and thought-provoking podcast session with Dr Ben Hayward on Expert Views on ADR (EVA) Vid /Podcast Show. He is an Associate Professor in the Department of Business Law and Taxation at Monash Business School, Monash University, and an Australian lawyer admitted to practice in the Supreme Court of Victoria…
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Send us a text In this episode of The Property Management Playbook, we dive deep into section 91ZM of the Residential Tenancies Act — the provision behind what many call the "five strikes" rule for rental arrears. But is it really five strikes and you're out? We break down the legal mechanics, clarify common misunderstandings, and explore the strat…
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Send us a text In this episode of The Property Management Playbook, hosts Andrew Nguyen and Robert Gallo delve into Section 91ZZH of the Residential Tenancies Act 1997 (VIC), which imposes a six-month restriction on re-letting properties after certain notices to vacate have been issued. We explore the circumstances under which this section applies,…
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Send us a text This week on The Property Management Playbook, we’re tackling a topic that continues to trip up even experienced PMs — issuing Notices to Vacate for repairs. We break down the critical distinction between repairs and renovations, and why it matters when giving notice under the Residential Tenancies Act. We’ll also walk you through th…
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I had the honour and privilege of interviewing Dr Dawn De Coteau, FCiArb, on Expert Views on ADR (EVA) Vid /Podcast Show. She is a legal practitioner who practices law in England and Wales and several Caribbean jurisdictions, including Grenada, St. Vincent and the Grenadines, St. Christopher, and Nevis. Diverse experience representing clients invol…
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Send us a text In our next episode, we’re joined by the brilliant Julie Davis, co-founder of Agent Dynamics, to explore how profiling can transform the way you build and lead high-performing property management teams. Julie shares insights on how understanding individual work styles, communication preferences, and natural strengths can reduce burno…
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I was privileged to engage in a stimulating and thought-provoking conversation with Tony Guise on Expert Views on ADR (EVA) Vid/Podcast Show. In different capacities, Tony Guise has been at the heart of every major #civil #justice #reform of the past Thirty (30) years. Notable successes include the formation of the Civil Justice Council (CJC) in 19…
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Send us a text Tickets are not available on our website for our Reasonable & Proportionate Workshop, which is designed to give property managers the clarity, confidence, and practical skills needed to navigate VCAT successfully. Backed by real legal expertise and property management experience, this event will transform how you approach the test. I…
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I had the honour and privilege of interviewing Super Lawyer Ashley A. Andrews, on Expert Views on ADR (EVA) Vid /Podcast Show. She is a top-rated attorney practicing in the Arcadia, California, area. Providing legal representation in California, for a variety of different issues, Ms. Andrews was selected to Super Lawyers for 2021 – 2025. With nearl…
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Send us a text In this episode of The Property Management Playbook, Andrew Nguyen and Robert Gallo dive into a critical yet often misunderstood topic—when to apply to the Magistrates' Court and how federal subject matter can impact property disputes. Many property managers assume VCAT is the default jurisdiction for tenancy matters, but there are k…
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Send us a text In this episode of The Property Management Playbook, we dive into what happens when property managers fail in their duty of care—and the serious consequences that can follow. We explore key legal obligations, what a breach of duty looks like, and real-life cases, including Barbaro v K P Hicks Real Estate PL [2022] VCAT 1062. Join us …
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I was privileged to engage in a stimulating and thought-provoking conversation with Jonathan Wood, FCIArb, on Expert Views on ADR (EVA) Vid/Podcast Show. He was the president of the Chartered Institute of Arbitrators (Ciarb)-at the time we recorded the interview. He has in-depth knowledge and understanding of Ciarb, having served five (5) years as …
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Send us a text This week, we’re thrilled to welcome a very special guest: Sarah Cincotta, Founder of Rise with Sarah Cincotta and a renowned trainer of property management business development managers. Join us as we deep dive into an engaging conversation about the critical importance of understanding property management legislation. Sarah shares …
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I was privileged to engage in a stimulating and thought-provoking conversation with Tony Guise on Expert Views on ADR (EVA) Vid/Podcast Show. In different capacities, Tony Guise has been at the heart of every major #civil #justice #reform of the past Thirty (30) years.Notable successes include the formation of the Civil Justice Council (CJC) in 199…
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Send us a text In this episode of The Property Management Playbook, we explore the complexities of Section 91ZQ of the Residential Tenancies Act, which addresses the use of rental premises for illegal purposes. Andrew and Robert delve into the legal implications, the steps property managers should take when faced with these situations, and how to h…
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I was privileged to engage in a stimulating and thought-provoking conversation with Blaine Donais, B.A., LL.B., LL.M. (ADR), RPDR, C.MED, WFA on Expert Views on ADR (EVA) Vid/Podcast Show. He is the president and founder of the Workplace Fairness Institute and author of 'Workplaces That Work and Engaging Unionised Employees' (published by Canada La…
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I had the honour and privilege of interviewing Prof David Hodson, OBE, KC (Hons) on Expert Views on ADR (EVA) Vid /Podcast Show. He is the Co-Chair of the International Family Mediation Project (IFMP) and a dual-qualified English and Australian Solicitor, Mediator, Arbitrator, and part-time family court judge.He is an author and has received the OB…
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Send us a text In this episode, we dive into the latest rental reforms in Victoria and explore the transformative impact these changes are having on the property management landscape. From understanding new renter and residential rental provider rights to unpacking the role of Rental Dispute Resolution Victoria, this episode equips property manager…
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I was privileged to engage in a stimulating and thought-provoking conversation with Justice Dr Anthony Gafoor on Expert Views on ADR (EVA) Vid / Podcast Show. He is the Chief Judge of the Tax Appeal Court of Trinidad and Tobago, which he has chaired for the past twenty years. This Superior Court of Record employs both judicial dispute resolution an…
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Send us a text In this jam-packed episode of The Property Management Playbook, we tackle two pivotal legal issues shaping the property management landscape. Part 1: Jafarpourasr v Tancevski We delve into Daly AsJ's landmark judgment that extended the principles in Smith to all notices to vacate requiring reasons under the Residential Tenancies Act.…
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I was privileged to engage in a stimulating and thought-provoking conversation with Mr Forrest “Woody” Mosten on Expert Views on ADR (EVA) Vid / Podcast Show. He is an award-winning mediator and Peacemaker who has been in private practice since 1979. Mr Forrest is also a Collaborative Family Lawyer and the creator of unbundled legal services; he is…
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Send us a text In this episode of The Property Management Playbook, we’re unpacking Section 344 of the Residential Tenancies Act—a lesser-known yet powerful tool for managing unapproved occupants in Victorian rental properties. Join us as we break down the essentials of Section 344, explain when and how it applies, and discuss practical scenarios t…
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Send us a text In this episode of The Property Management Playbook, Andrew Nguyen and Robert Gallo dive into the crucial topic of requesting written reasons at VCAT. Understanding why and how to request written reasons can be a game-changer for property managers, especially when it comes to appeals, future dispute resolutions, and clarifying VCAT’s…
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I was privileged to engage in a stimulating and thought-provoking conversation with Blaine Donais, B.A., LL.B., LL.M. (ADR), RPDR, C.MED, WFA on Expert Views on ADR (EVA) Vid/Podcast Show. He is the president and founder of the Workplace Fairness Institute and author of 'Workplaces That Work and Engaging Unionised Employees' (published by Canada La…
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Send us a text In the second episode of *The Property Management Playbook*, Andrew Nguyen and Robert Gallo dive into a landmark case that has shaped the landscape of tenancy law in Victoria—*Smith v Director of Housing*. This episode explores the facts and legal arguments surrounding the case, focusing on the implications for property managers and …
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Send us a text In this inaugural episode of The Property Management Playbook, Andrew Nguyen and Robert Gallo discuss the journey behind the creation of Castellan Consulting and how it’s transforming property management consulting in Australia. They also dive into what makes a truly effective advocate at VCAT. This episode is a must-listen for prope…
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I was privileged to engage in a stimulating and thought-provoking conversation with Hon.Justice Nelson Ogbuanya on Expert Views on ADR (EVA) Vid /Podcast Show. He is a Judge of the National Industrial Court of Nigeria. Before he was appointed a Judge of the National Industrial Court of Nigeria (NICN) in July 2017, he has been a legal practitioner a…
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I was privileged to engage in a stimulating and thought-provoking conversation with Ryan Smith, Ed.D, on Expert Views on ADR (EVA) Vid /Podcast Show. He is the Assistant University Ombudsperson at Michigan State University (MSU), the Co-Chair of the Ombuds Committee American Bar Association (ABA) Section of Dispute Resolution, and the Co-Chair of t…
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I was privileged to engage in a stimulating and thought-provoking conversation with Ed Watt on Expert Views on ADR (EVA) Vid/Podcast Show. He started his forty (40) year career in transportation as a front-line worker at the New York City Transit Authority (NYCTA). He rose to the position of Financial Secretary of the largest transit local in North…
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I was privileged to engage in a stimulating and thought-provoking conversation with Diane Dimond, a multiple award-winning freelance journalist, author, syndicated columnist, and former television correspondent who specialises in crime and justice issues, on Expert Views on ADR (EVA) Vid / Podcast Show. She wears many hats, so I have left the link …
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I was privileged to engage in a stimulating and thought-provoking podcast with Professor Maria R. Volpe, PhD, on Expert Views on ADR (EVA) Vid / Podcast Show. She is a professor of Sociology, Director of the Dispute Resolution Program at John Jay College of Criminal Justice - City University of New York, and Director of the CUNY Dispute Resolution …
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I was privileged to engage in a stimulating and thought-provoking podcast session with Ellie Vilendrer on Expert Views on ADR (EVA) Vid /Podcast Show. She is the Co-Chair of the Early Dispute Resolution (EDR) committee (2020-2024) of the American Bar Association (ABA) Dispute Resolution Section and Vice Chair of the Orange County Bar Association Le…
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I was privileged to engage in a stimulating and thought-provoking podcast session with Ijeoma Ononogbu on Expert Views on ADR (EVA) Vid /Podcast Show. Ms Ononogbu has over fifteen (15) years of international legal experience from working with international law firms in London as a solicitor, specialising in commercial transactions and ADR processes…
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During my time in Hamtramck, I had the privilege of participating in a stimulating and thought-provoking podcast with Dwydell Garrett, the son of Sarah Sims Garrett. He shared with me the details of a landmark case that lasted over five (5) decades, from 1968 to 2024 - the case of Sarah Sims Garrett et al. v City of Hamtramck. The case has far-reac…
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I was privileged to engage in a stimulating and thought-provoking podcast with Alec Chapa on Expert Views on ADR (EVA) Vid / Podcast Show. Alec is committed to helping groups of people work together more collaboratively, transparently, and effectively. An accomplished mediator, conflict resolution practitioner, and published researcher, he has work…
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I was privileged to engage in a stimulating and thought-provoking podcast with Professor Sharon Press on Expert Views on ADR (EVA) Vid / Podcast Show. She is the Director of the Mitchell Hamline School of Law Dispute Resolution Institute (DRI). She teaches Mediation and Negotiation (in both online and in-person formats).Professor Sharon is the Co-P…
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I was privileged to engage in a stimulating and thought-provoking conversation with Tony Guise on Expert Views on ADR (EVA) Vid / Podcast Show. In different capacities, Tony Guise has been at the heart of every major civil justice reform of the past Thirty (30) years. Notable successes include the formation of the Civil Justice Council (CJC) in 199…
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I was privileged to engage in a stimulating and thought-provoking conversation with Ana Sambold, Esq, the Chair of the American Bar Association (ABA) Section of Dispute Resolution for the 2023-2024 on Expert Views on ADR (EVA) Vid / Podcast show.Ana Sambold is a California attorney, mediator, and arbitrator and one of the leading figures in the fie…
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Title: Series 4: Creating Safe Spaces Via ADR: How can Employees in Belgium Report Discrimination, Harassment & Bullying without fear of losing their Jobs with Professor Barney Jordaan I was privileged to engage in a stimulating and thought-provoking conversation with Professor Barney on Expert Views on ADR (EVA) Vid / Podcast Show. He was a profes…
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I was privileged to engage in a stimulating and thought-provoking conversation with Herschenia Brown on the Expert Views on ADR (EVA) Vid/Podcast Show. She is a thought leader in workplace bullying and serves as the Vice Chair of Programming for the Diversity Committee of the American Bar Association Dispute Resolution and on the Advisory Board for…
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I was privileged to engage in a stimulating and thought-provoking conversation with the 'ADR Legend' Kenneth Cloke, on his latest book ', The Magic in Mediation', on Expert Views on ADR (EVA) Show. Professor Ken Cloke is the Director of the Center for Dispute Resolution. He is a mediator, arbitrator, consultant, and trainer specialising in communic…
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I was privileged to engage in a stimulating and thought-provoking conversation with Megan Willoughby on Expert Views on ADR (EVA) Vid / Podcast Show. She is serving as the first faculty Ombudsperson for Villanova University. She is their confidential consultant for work-related conflicts. In 2021, the American Bar Association (ABA) awarded her a Di…
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I had the privilege to engage in a stimulating and thought-provoking conversation with Director Datuk Sundra Rajoo on the Expert Views on ADR (EVA) Vid/Podcast Show. He is the current Director of the Asian International Arbitration Centre (AIAC) and president of the Asian Institute of Alternative Dispute Resolution (AIADR). He is a Certified Intern…
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I was privileged to engage in a stimulating and thought-provoking conversation with Kimberly Williams on the Expert Views on ADR (EVA) Vid/Podcast Show. She is a former Diplomat and Vice President of People, Culture and Compliance. She is an Advisory Council Member and spokesperson for End Workplace Abuse. She is a thought leader, writer and Speake…
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I had the honour and privilege of interviewing Charity Burke on Expert Views on ADR (EVA) Vid / Podcast Show. Charity is the Executive Director of the Oakland Mediation Center (OMC). She has created several conflict resolution and advanced mediation training programs for the general public, volunteers at OMC, and community members involved in speci…
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I had the honour and privilege of interviewing the award-winning podcaster Susan Guthrie, Esq, on Expert Views on ADR (EVA) Vid /Podcast Show. Susan is a nationally recognised Top Family Law Attorney and Mediator with over Thirty-two (32) years of unparalleled experience. She has successfully established a leading law firm in #connecticut and a #bo…
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I had the honour and privilege of interviewing Professor Emilia Nneka Onyema on Expert Views on ADR (EVA) Vid/ Podcast Show.She is the Director of the SOAS Arbitration and Dispute Resolution Centre (SADRC) and a Professor of International Commercial Law at SOAS University of London. She is a Fellow of the Chartered Institute of Arbitrators; Profess…
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I had the honour and privilege of interviewing Tina Patterson on Expert Views on ADR (EVA) Vid /Podcast Show. She is a Principal at Jade Solutions LLC, a woman-owned, minority-owned small business.Tina Patterson brings more than 20 years of experience providing consulting services in the areas of proposal management and grants management support, a…
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I had the honour and privilege of interviewing Dr Anita Dorczak on Expert Views on ADR (EVA) Vid /podcast Show. She is a Canadian lawyer, mediator and trainer with over thirty (30) years of experience in conflict resolution. Dr Anita is a past president (and lifetime member) of the International Listening Association, a Certified Listening Professi…
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My recent research on the streets of Washington, DC, indicates that Appropriate /Alternative Dispute Resolution (ADR) may not be as widely known as previously assumed. The study covered various well-known areas, including the White House, United States Supreme Court, Dupont Circle, Massachusetts Avenue, Washington Hilton, Generator Hostel, Connecti…
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