Andy and Chris discuss all things non-clinical in the dental world. Covering topics such as goodwill values, finance, marketing, how to buy and sell a dental practice, mindset, where to invest, team management issues, and many more!
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Andy Acton Podcasts
Guy Raz interviews the world’s best-known entrepreneurs to learn how they built their iconic brands. In each episode, founders reveal deep, intimate moments of doubt and failure, and share insights on their eventual success. How I Built This is a master-class on innovation, creativity, leadership and how to navigate challenges of all kinds. New episodes release on Mondays and Thursdays. Listen to How I Built This on the Wondery App or wherever you listen to your podcasts. You can listen earl ...
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Bodcast - delivers you expert advice on how to make your dental practice a more profitable and sustainable business. Featuring interviews with key industry figures, hints and tips on a variety of subjects from wellbeing in dentistry to analysis of the dental landscape, along with real-life experiences of dental teams, there’s plenty to intrigue, inform and entertain.
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Mastering challenging conversations with Lisa Bainham
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35:39
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Hazel Dockery from Practice Plan catches up with Lisa Bainham, Practice Manager and Chair of ADAM (Association of Dental Administrators and Managers), to hear her advice on how to handle difficult conversations in practice. What you’ll hear: • The importance of giving staff the confidence to handle difficult conversations through training • Ways to…
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In 2008, Vicky Tsai walked away from a startup job and set out to rediscover herself on a trip to Japan. In Kyoto, she had an unforgettable meeting with a geisha, and learned about the face creams and blotting papers that the traditional Japanese hostesses had used for centuries. But as she contemplated selling those products in the U.S., experts o…
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In this episode of Dentology Andy and Chris are joined by atrue innovator and leader in UK dentistry - Dr Rahul Doshi. A former practice owner, renowned cosmetic dentist, and nowa highly sought-after Strategic Profit Coach, Rahul has spent his careerblending clinical excellence with business acumen. From his early days as anassociate to his role as…
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Advice Line with Steve Holmes of goba Sports Group
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47:19
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Springfree Trampoline founder Steve Holmes joins Guy on the Advice Line, where they answer questions from three early-stage entrepreneurs. Plus, Steve’s tariff navigation guidance for businesses manufacturing products outside of the U.S. First we meet Ikechukwu in Maryland, who’s trying to lean into a core demographic without alienating customers f…
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Calm: Alex Tew and Michael Acton Smith
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As a young entrepreneur in the Wild West days of the internet, Alex Tew was drawn to meditation for its simple calming power. Together with fellow tech founder Michael Acton Smith–known for hits like Moshi Monsters–the two brainstormed ways to bring the ancient practice of meditation into the 21st century. In 2011, they bought the domain calm.com, …
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Aalok Y Shukla - How to Implement AI E197
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47:46
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In this episode of Dentology Andy and Chris sit down with atrue pioneer at the intersection of dentistry and technology – Aalok Y Shukla,CEO of Implement AI. Aalok looks back at his early years and tells Chris and Andyabout qualifying from King’s in 2003, and then how he spent over a decade inclinical practice, including more than seven years runni…
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This week, Guy is joined by Travis Boersma of Dutch Bros. Coffee, Michael Preysman of Everlane and Chris Ruder of Spikeball in a special “mashup” episode of Advice Line. First, Andy from Nashville is wondering if a brick and mortar burger joint will supercharge growth for his food truck business. Then, Tiffany from Cape Cod is looking to break into…
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Western wear is having a moment – and so is the upstart Western brand Tecovas. Founder Paul Hedrick is a Texan who realized that cowboy boots were either too expensive or too cheap, so he decided to create a premium brand with an attainable price. He traveled repeatedly to the cowboy boot capital of the world – León, Mexico – to obsess over every d…
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In this episode of Dentology, Andy and Chris chat to MaggieAndi – a holistic dentist, practice principal, mother of three, and founder ofthe global Kids Go Free movement. Maggie chats about her childhood and her early years as adentist after qualifying at just 22. She credits her mentor, Dr NariMansukhani, for igniting her love for the profession a…
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Rivian founder and CEO RJ Scaringe joins Guy on the Advice Line to answer questions from three early-stage founders. He also gets into how trade policies and shifting tariffs are impacting the automotive supply chain. First, we meet Ashley from Southern California, who’s deciding whether to take outside capital to take her altruistic ice cream bran…
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Substack: Chris Best and Hamish McKenzie
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Substack was founded to create an escape vehicle for writers: Chris Best and Hamish McKenzie imagined a world where writers didn’t have to rely on legacy publications or corporate advertisers, but could instead create a more direct and meaningful relationship with their audience. Despite early skepticism, Chris and Hamish were confident that many p…
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Rasnaam Tiwana - Constantly Adapting E195
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49:11
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In this episode of Dentology Andy and Chris are joined by Rasnaam Tiwana, Founder and CEO of Dentstock, a procurement service helping independent practices and dental groups streamline how they purchase supplies. Rasnaam chats about his early life, family background, what ultimately led him into the world of dentistry and who supported him early on…
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NHS dentistry in Wales with Lauren Harrhy
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26:47
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Nigel Jones, Director at Practice Plan, is joined by Dr Lauren Harrhy, Principal Dentist and member for Wales on the BDA’s Principal Executive Committee, to discuss the latest proposals for changes to NHS dentistry in Wales and what it means for practices. What you’ll hear: Overview of current dental landscape in Wales and recent updates Centralise…
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Advice Line with Richard Branson of Virgin
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Virgin Group founder Richard Branson joins Guy on the Advice Line, where they answer questions from three early-stage founders. Plus, Richard’s recent adventures in bungee jumping, ziplining, space exploration and more—all in the name of promoting some of his brand’s latest offerings. First we meet Lola from New York City, who’s looking to maintain…
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Brad Baxter sidelined a promising career in the car industry to build a better cat litter box – an undertaking that embarrassed his kids and eventually prompted his wife to ask "what’s the endgame here?” That endgame turned out to be Litter-Robot, an automated self-cleaning litter-remover that helped propel Brad’s company, Whisker, to roughly $300 …
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In this episode of Dentology Andy and Chris chat to one ofthe most recognised and multifaceted figures in UK dentistry – Dr Raj Rattan MBE. With a career that spans clinical dentistry, practiceownership, policy advising, writing, international speaking, and his currentrole as Dental Director, Raj truly embodies the idea of a portfolio career. Raj t…
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Advice Line with Luis von Ahn of Duolingo
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Duolingo co-founder Luis von Ahn joins Guy on the Advice Line to answer questions from three early-stage founders. Plus, Luis shares insights on how data can help entrepreneurs understand what their customers really want. First, Steph in Chicago wonders how to manage expansion opportunities for her art-filled vending machines. Then Blair from Atlan…
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The magic of plan membership with Ulrika Skalberg
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Amy Hansford, Regional Support Manager at Practice Plan catches up with Ulrika Skalberg, Dentist and Practice Owner at Teeth on the Heath, to talk about the growth in plan membership at the practice and the benefits. What you’ll hear: How the plan has benefitted the practice How the practice have grown it's plan patients over the years How to get a…
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Cookware is a $73 billion global industry - awash in all kinds of pots and pans. Like, if you’ve ever cooked scrambled eggs, you've probably used a non-stick frying pan. They’re inexpensive and everywhere. But they’ve been dogged by complaints: many can’t handle high heat, like broiling or searing, and they scratch easily. So, when Danny Winer came…
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This week Andy and Chris chat to Tejal Doshi. Tejal is an associate dentist and a podcaster, and while shemay not be a practice owner, her story resonates with so many in the profession– especially those navigating the early years of their career. In this episode, Tejal chats about the key moments thatshaped her journey, her career in dentistry and…
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Advice Line with Jonathan Neman of Sweetgreen
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Sweetgreen’s co-founder Jonathan Neman joins Guy on the Advice Line to answer questions from three early-stage founders. Plus, Sweetgreen’s plans to automate salad assembly in the coming years. First, we meet Dini from Maryland, who's learning how to maintain her brand’s character and product quality as her pie company scales. Next we hear from Mat…
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What started as a design project for Stanford student Evan Spiegel quickly flourished into one of the most-used social media platforms in the world: Snapchat. It only took two years for Mark Zuckerberg to make a multi-billion offer for the company. But Evan turned it down — convinced of Snap’s potential to disrupt human communication in an even big…
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Catherine Rutland - Beyond the Surgery E192
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49:42
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In this episode of Dentology Andy and Chris arejoined by Catherine Rutland, a leading figure in UK dentistry whose career hasspanned clinical care, business leadership, and national policy. As Clinical Director for Simplyhealth and Denplan, and Director of Policy and Research for the Association of Dental Groups, Catherinebrings a wealth of insight…
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Hazel Dockery sits down with Gemma Starkey, better known as Miss Social, to dive into the world of TikTok, explore why dental practices should be on the platform, and uncover the most effective ways to create and share content. What you'll hear: Gemmas background in dentistry Why practices should use TikTok Types of content to post Following differ…
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Bonobos co-founder Andy Dunn joins Guy on the Advice Line to answer questions from three early-stage founders. Plus, Andy shares the motivation for his latest venture, Pie—a new social app that fosters in-person friendships and experiences. First, Michele in Connecticut asks about the best way to position her tennis-inspired athletic brand. Then Al…
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When Wiliam Wang started selling flat-screen TV’s, he used a winning playbook: partner with an efficient manufacturer, cut out the middlemen, and price your product as low as you can. William used a similar strategy at his first company–making computer monitors–and he built it into a multimillion dollar business. But he wound up mismanaging it into…
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James Goolnik - Chasing Optimal E191
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This week’s guest is someone who has continually pushed the boundaries of what dentistry can be – a clinician, an author, a leader, and an innovator – James Goolnik. James is the recent founder of Optimal Dental Health inMarylebone, past president of the British Academy of Cosmetic Dentistry (BACD), head judge of the Private Dentistry Awards, and a…
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Navigating Practice Ownership with Andy Acton
26:13
26:13
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Nigel Jones, Director at Practice Plan Group, is joined by Andy Acton, Director at Frank Taylor and Associates to talk about some of the challenges of being an independent practice owner and how to make owning a practice more enjoyable and ultimately successful. What you’ll hear: Current challenges of running a dental practice Opportunities for pra…
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RXBAR co-founder Peter Rahal joins Guy on the Advice Line, where they answer questions from three early-stage founders about positioning new products in competitive markets. Plus, Peter’s take on getting back in the game with his newest venture, David Protein. First we meet Kristi from Calgary, who’s considering digital ads as her women’s supplemen…
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Title Nine: Missy Park (October 2021)
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As a college basketball player, Missy Park was lucky to grow up during the early era of Title IX, the 1972 law that created new opportunities for young women in sports. But in the years before Lululemon and Athleta, activewear for women was either ill-fitting or non-existent. So in 1989—with little experience in apparel or retail—Missy launched a f…
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In this episode, Andy and Chris are joined by someone whobrings a powerful blend of clinical expertise, entrepreneurial grit, and boundless energy to the world of dentistry – Dr Rana Al-Falaki. Rana is a specialist periodontist, an Optimal PerformanceStrategist, and the founder of MedDent – the Leadership and Wellbeing Academy. She’s also recently …
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Advice Line with Jeff and Curran Dandurand of Jack Black Skin Care
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Jack Black Skin Care co-founders Jeff and Curran Dandurand join Guy on the Advice Line to answer questions from three early-stage founders. Plus, how the Dandurands are passing the entrepreneurial torch one carbonated beverage at a time. First we meet Inga from Maine, who’s navigating the role advisors can play for her kelp farm and skincare busine…
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