I know that being in business isn’t always easy. Along with the many highs and ‘a ha’ moments it can sometimes be soul destroying, frustrating and a very lonely place to be. Being a business owner is one of life’s greatest educations and it gives you two clear choices, either you continually learn, adapt and grow, or you resist change, stagnate and perish. We live in ever changing and sometimes challenging times, so being informed and constantly inspired is more important than ever. Join Ant ...
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297 Mastering Google for Salons with Phil Evans
52:47
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52:47In this episode, I’m joined by Phil Evans, the founder of Salon Guru, who specialises in websites and digital marketing for salons. It's been five years since Phil was last on the podcast, and during that time, the digital landscape has evolved significantly, especially when it comes to how Google drives traffic to your salon. We dive deep into und…
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296 A Level Playing Field: The Fight for Fair Taxation in UK Hairdressing with Toby Dicker
51:48
51:48
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51:48I know that the bulk of our listeners are not in the UK, but the changes happening to the UK hairdressing industry have been getting a lot of attention on social media, and as a result, I’ve had a lot of questions from hairdressers elsewhere. So, in this week's episode, I talk with Toby Dicker, co-founder of the Salon Employers Association, to disc…
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295 What is The Fastest Way to Grow Your Salon?
11:32
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11:32You don't grow a business just by getting more clients. You grow by keeping the ones you’ve already got. But many salon owners are so focused on acquiring new clients that they completely miss that the real problem is poor client retention. In this episode, I share the numbers you need to be watching, the three simple shifts that make all the diffe…
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294 Numbers Don’t Lie: How Data Can Make You a Better Salon Owner with Tom Bentley-Taylor
43:09
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43:09Some people love data! But let's be honest and say that for most hairdressers, studying the numbers in their business is not their favourite pastime. My Guest today is a returning Guest, Tom Bentley-Taylor, who, amongst other things, originally got the Salon Software brand Short Cuts established in the UK and is currently Managing Director at Vish …
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293 Reinventing Success: Why salons need to constantly evolve with Meagan McCormack
55:49
55:49
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55:49Over the years, I’ve seen many salon businesses, and inevitably, some stand out more than others. Some of them stand out because of the decor, others for the culture, some for their size and some for their success as a business. My guest today is Meagan McCormack, President of Visible Changes salon group in Houston, Texas, which is without doubt an…
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292 The 9 Traits of a Modern Salon Manager: What It Takes to Lead Today
13:26
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13:26This week, I dive into what makes a truly effective salon manager in today's rapidly changing business landscape. I've titled it "The 9 Traits of a Modern Salon Manager", and I've consciously used the word 'Modern' because, like everything else in life and business, what worked yesterday may not work so well today. I explore the nine essential trai…
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291 Why Do Some Stylists Earn So Much More Than Others?
18:56
18:56
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18:56One of the things that I constantly see in industry Facebook groups is how badly employees are paid, whether we’re talking about apprentices, assistants or stylists… And that isn’t country specific, it’s a general trend of people feeling they’re hard done by to the point of being exploited… But what I literally never see are comments about “How bad…
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290 Could This be a New Haircutting Service? With Frank Brormann
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40:02It’s very rare that a new tool for cutting hair enters the professional market. And those that do usually tend to fade away. But occasionally something piques the imagination of both the creatives and the business side of the industry as being creatively different and commercially beneficial. My guest today is Frank Brormann, a German hairdresser, …
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289 Standing Behind the Chair is Where it All Comes Together.
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9:38In this week’s episode, I share a recent conversation I had with a Chicago-based stylist who is one of those rare people who is continually looking for those 1% improvements that separate good stylists from exceptional ones. I talk about why it’s essential that salon owners invest in training their team beyond just technical skills. Despite all the…
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288 Building a Luxury Salon Experience with Kirby Lago
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51:51In this episode, I sit down with Sydney-based salon owner and colourist Kirby Lago. I’ve had the pleasure of watching her grow her business from a small salon to a thriving luxury business five times the size. Kirby is a great example of combining the life of being a very active behind the chair hairdresser with being a true business visionary and …
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One of the most common questions I get asked is: How do I get more clients? But is that really the right question? In this episode, I break down why simply chasing new clients isn’t always the answer and what you should be focusing on instead. We’ll dive into the importance of retention, how to track where your new clients are coming from, and what…
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286 Is this the FUTURE of Hair Colour?
1:03:06
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1:03:06Is the future of professional hair colour undergoing a massive reinvention? Today's guests are Leilani Macedo, a seasoned salon owner, and Charles Brown, a tech entrepreneur who is passionate about applying Artificial Intelligence to real-world problems. And together they cofounded CLICS to create a solution for the problems around the current mode…
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285 Salon Culture Done Right: Lessons in Leadership & Legacy with Meagan McCormack
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55:51
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55:51This is a reissue of one of our most popular episodes, where we revisit the keys to building an incredible salon culture with Meagan McCormack. Meagan is, amongst other titles, ‘Chief Operating Officer' of the Visible Changes salon group based in Houston, Texas. I promise that you are going to love this podcast. Visible Changes is an incredibly ins…
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284 Getting Newly Graduated Students or Apprentices Profitable Quickly
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27:08In today's episode, I address a common concern among salon owners: “How do you get newly graduated beauty school students or apprentices to be profitable as quickly as possible?” Getting young team members profitable quickly is the result of a combination of recruitment, training, and leadership. So begin by developing an internal comprehensive tra…
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283 Should the Salon Owner Earn a Wage AND Get a Profit From the Business?
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11:46In this episode of the Grow My Salon Business Podcast, I address a common question from salon owners about the distinction between business profit and the owner's wage. We’ll cover why salon owners should receive both a wage and a return on their investment. Drawing an analogy with other investments, I explain the importance of separating these two…
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282 How Much is YOUR SALON Really Worth? With Susan Wos
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46:00**PLEASE NOTE: There was an issue with the audio on the episode published earlier today. This episode has the corrected audio.** Today's guest is Susan Wos, an American-based former hairdresser turned business broker who specialises in the salon industry and has now worked with clients in America, Canada, Dubai, UK and Australia… Susan brings valua…
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281 What Do You Need to Know Before Opening a Salon?
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11:13What do you need to know - Or what should you know in order to open your own salon? Whether that's a traditional employee-based salon, a rental salon, or even a salon suite, what is it that you should know so that you give yourself the best chance of success? Because, regardless of the type of business model that appeals to you, I think that it’s i…
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280 Exploring the Booming Hair Extensions Industry with Dina Demetriou
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48:42
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48:42I've been in the industry a long time, and as a result I’d like to think that I know a lot about all things to do with hair and hairdressing. But one area I haven’t had a lot of practical hands-on exposure to, is the ‘Hair Extensions’ side of the business. Heavily influenced by social media and reality TV influencers, the ‘hair extensions’ business…
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279 Getting Your Team Engaged and Involved in the Year Ahead.
10:58
10:58
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10:58For many salon owners, January is a time of the year when they’re getting the team refocused for the year ahead. Because traditionally, January is a time of new beginnings. It's when you let go of the year before, set goals and launch new ideas for the salon. So what’s the best way to get the team re-engaged motivated and excited for the coming yea…
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278 Don’t Let Your Business Become a Statistic.
10:06
10:06
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10:06Being in business isn’t easy in fact, “Being in business is hard, and it’s not about to get easy, so stop waiting for it to!” Having said that, being in business brings with it opportunities for personal and professional growth, a sense of control and opportunities for financial gain as well as the flip side of financial gain, which is obviously ‘f…
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277 Navigating the Challenges of Salon Ownership and Potential Partnerships with Mikey Denton
33:56
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33:56In this episode, I’m talking with Mikey Denton, a former salon owner who shares his personal story of transitioning from a hairstylist to a business owner. Mikey discusses the pitfalls of relying on friends for business advice, the importance of getting everything in writing, and the impact of not understanding the financial and legal aspects of bu…
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276 Forget Goals, Focus on the Habits you Need to Create!
10:25
10:25
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10:25Happy New Year! For most people the last few days of December are a time for winding down as 2024 draws to a close, but it’s also time to reflect, and to reinvigorate as you get ready for a new year ahead! Now, of course ‘every day’ has the potential for a new beginning and you don’t have to wait until the beginning of the year to start afresh beca…
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275 The Single Most Important Gift that you can Give at Christmas
8:37
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8:37Salons and Christmas go hand in hand with stress and overwhelm. But hey “It’s over”. Now [hopefully] it’s your chance to spend time with family and friends and kick back and recharge and exercise some self care. As we begin to close out the year, this short episode is just my way of saying thank you for being a listener and to wish you and yours a …
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274 Industry Trends: Reflections and Predictions with Gordon Miller
59:58
59:58
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59:58The end of the year is always a time to recap and reflect on the year that’s been. You might choose to do that at a personal or salon level, but you can also look at what’s happening on an industry-wide basis and ask yourself what’s worked during the last year. What are the business trends, and where are the opportunities for the year ahead? On tod…
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273 Could you Pay Cash for a BMW Through Increased Salon Treatments?
14:22
14:22
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14:22Every salon owner wants their business to grow, but many never break down that desire for growth into a tangible action plan for how to bring that real growth about. Growth begins with first defining ambitious but achievable growth targets, identifying who and where the potential for growth will come from and then ensuring that your team has the re…
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