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I know that being in business isn’t always easy. Along with the many highs and ‘a ha’ moments it can sometimes be soul destroying, frustrating and a very lonely place to be. Being a business owner is one of life’s greatest educations and it gives you two clear choices, either you continually learn, adapt and grow, or you resist change, stagnate and perish. We live in ever changing and sometimes challenging times, so being informed and constantly inspired is more important than ever. Join Ant ...
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In this episode, I’m joined by Phil Evans, the founder of Salon Guru, who specialises in websites and digital marketing for salons. It's been five years since Phil was last on the podcast, and during that time, the digital landscape has evolved significantly, especially when it comes to how Google drives traffic to your salon. We dive deep into und…
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I know that the bulk of our listeners are not in the UK, but the changes happening to the UK hairdressing industry have been getting a lot of attention on social media, and as a result, I’ve had a lot of questions from hairdressers elsewhere. So, in this week's episode, I talk with Toby Dicker, co-founder of the Salon Employers Association, to disc…
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You don't grow a business just by getting more clients. You grow by keeping the ones you’ve already got. But many salon owners are so focused on acquiring new clients that they completely miss that the real problem is poor client retention. In this episode, I share the numbers you need to be watching, the three simple shifts that make all the diffe…
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Some people love data! But let's be honest and say that for most hairdressers, studying the numbers in their business is not their favourite pastime. My Guest today is a returning Guest, Tom Bentley-Taylor, who, amongst other things, originally got the Salon Software brand Short Cuts established in the UK and is currently Managing Director at Vish …
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Over the years, I’ve seen many salon businesses, and inevitably, some stand out more than others. Some of them stand out because of the decor, others for the culture, some for their size and some for their success as a business. My guest today is Meagan McCormack, President of Visible Changes salon group in Houston, Texas, which is without doubt an…
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This week, I dive into what makes a truly effective salon manager in today's rapidly changing business landscape. I've titled it "The 9 Traits of a Modern Salon Manager", and I've consciously used the word 'Modern' because, like everything else in life and business, what worked yesterday may not work so well today. I explore the nine essential trai…
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One of the things that I constantly see in industry Facebook groups is how badly employees are paid, whether we’re talking about apprentices, assistants or stylists… And that isn’t country specific, it’s a general trend of people feeling they’re hard done by to the point of being exploited… But what I literally never see are comments about “How bad…
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It’s very rare that a new tool for cutting hair enters the professional market. And those that do usually tend to fade away. But occasionally something piques the imagination of both the creatives and the business side of the industry as being creatively different and commercially beneficial. My guest today is Frank Brormann, a German hairdresser, …
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In this week’s episode, I share a recent conversation I had with a Chicago-based stylist who is one of those rare people who is continually looking for those 1% improvements that separate good stylists from exceptional ones. I talk about why it’s essential that salon owners invest in training their team beyond just technical skills. Despite all the…
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In this episode, I sit down with Sydney-based salon owner and colourist Kirby Lago. I’ve had the pleasure of watching her grow her business from a small salon to a thriving luxury business five times the size. Kirby is a great example of combining the life of being a very active behind the chair hairdresser with being a true business visionary and …
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One of the most common questions I get asked is: How do I get more clients? But is that really the right question? In this episode, I break down why simply chasing new clients isn’t always the answer and what you should be focusing on instead. We’ll dive into the importance of retention, how to track where your new clients are coming from, and what…
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Is the future of professional hair colour undergoing a massive reinvention? Today's guests are Leilani Macedo, a seasoned salon owner, and Charles Brown, a tech entrepreneur who is passionate about applying Artificial Intelligence to real-world problems. And together they cofounded CLICS to create a solution for the problems around the current mode…
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This is a reissue of one of our most popular episodes, where we revisit the keys to building an incredible salon culture with Meagan McCormack. Meagan is, amongst other titles, ‘Chief Operating Officer' of the Visible Changes salon group based in Houston, Texas. I promise that you are going to love this podcast. Visible Changes is an incredibly ins…
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In today's episode, I address a common concern among salon owners: “How do you get newly graduated beauty school students or apprentices to be profitable as quickly as possible?” Getting young team members profitable quickly is the result of a combination of recruitment, training, and leadership. So begin by developing an internal comprehensive tra…
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In this episode of the Grow My Salon Business Podcast, I address a common question from salon owners about the distinction between business profit and the owner's wage. We’ll cover why salon owners should receive both a wage and a return on their investment. Drawing an analogy with other investments, I explain the importance of separating these two…
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**PLEASE NOTE: There was an issue with the audio on the episode published earlier today. This episode has the corrected audio.** Today's guest is Susan Wos, an American-based former hairdresser turned business broker who specialises in the salon industry and has now worked with clients in America, Canada, Dubai, UK and Australia… Susan brings valua…
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What do you need to know - Or what should you know in order to open your own salon? Whether that's a traditional employee-based salon, a rental salon, or even a salon suite, what is it that you should know so that you give yourself the best chance of success? Because, regardless of the type of business model that appeals to you, I think that it’s i…
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I've been in the industry a long time, and as a result I’d like to think that I know a lot about all things to do with hair and hairdressing. But one area I haven’t had a lot of practical hands-on exposure to, is the ‘Hair Extensions’ side of the business. Heavily influenced by social media and reality TV influencers, the ‘hair extensions’ business…
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For many salon owners, January is a time of the year when they’re getting the team refocused for the year ahead. Because traditionally, January is a time of new beginnings. It's when you let go of the year before, set goals and launch new ideas for the salon. So what’s the best way to get the team re-engaged motivated and excited for the coming yea…
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Being in business isn’t easy in fact, “Being in business is hard, and it’s not about to get easy, so stop waiting for it to!” Having said that, being in business brings with it opportunities for personal and professional growth, a sense of control and opportunities for financial gain as well as the flip side of financial gain, which is obviously ‘f…
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In this episode, I’m talking with Mikey Denton, a former salon owner who shares his personal story of transitioning from a hairstylist to a business owner. Mikey discusses the pitfalls of relying on friends for business advice, the importance of getting everything in writing, and the impact of not understanding the financial and legal aspects of bu…
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Happy New Year! For most people the last few days of December are a time for winding down as 2024 draws to a close, but it’s also time to reflect, and to reinvigorate as you get ready for a new year ahead! Now, of course ‘every day’ has the potential for a new beginning and you don’t have to wait until the beginning of the year to start afresh beca…
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Salons and Christmas go hand in hand with stress and overwhelm. But hey “It’s over”. Now [hopefully] it’s your chance to spend time with family and friends and kick back and recharge and exercise some self care. As we begin to close out the year, this short episode is just my way of saying thank you for being a listener and to wish you and yours a …
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The end of the year is always a time to recap and reflect on the year that’s been. You might choose to do that at a personal or salon level, but you can also look at what’s happening on an industry-wide basis and ask yourself what’s worked during the last year. What are the business trends, and where are the opportunities for the year ahead? On tod…
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Every salon owner wants their business to grow, but many never break down that desire for growth into a tangible action plan for how to bring that real growth about. Growth begins with first defining ambitious but achievable growth targets, identifying who and where the potential for growth will come from and then ensuring that your team has the re…
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