The Future of Work Exchange podcast focuses on the intersection of talent and innovation in the workplace and how businesses get work done today and in the future. Join renowned industry expert, Christopher J. Dwyer, as he discusses the Future of Work and its impact on HR management, hiring, recruiting, remote and hybrid work, the extended workforce, talent marketplaces, direct sourcing, DE&I, technology, innovation, and much more.
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Ardent Partners Podcasts
Are you interested in learning more about the trends and stories that develop in the payments and financial technology industry? You’re in the right place. Find out exactly why The Payments Podcast will soon become your go-to source for anything you wish to know in the world of payments. Brought to you by Bottomline. Selected from thousands of podcasts on the web and ranked by relevancy, authority, social media followers and freshness, FeedSpot has recognised The Payments Podcast as one of t ...
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Have you ever wanted to know the real secrets to starting, building, and scaling a company? How do you learn to fail and fail fast? How should you be thinking about financing and exit strategies? The entrepreneur’s journey is a long one — full of unknowns, risks, and opportunities at every turn. At PJC we have your back. With our Uncovered podcast, we aim to expose some of these unknowns so you can better understand what to expect and how to prepare. Each season you’ll hear from first time f ...
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Navigating Compliance: Insights from PwC’s Global Survey
15:08
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15:08In this episode, Owen McDonald sits down with Rob Stephenson, Director of Risk at PwC, to unpack the findings of PwC’s Global Compliance Survey 2025. Discover how forward-thinking organizations are transforming compliance from a regulatory burden into a driver of innovation, agility, and trust. From AI in fraud detection to embedding compliance by …
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Inside Finance: Metrics, Modernization, and Momentum
16:07
16:07
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16:07In this insightful episode of the Paymode series, Paul sits down with Patrick Sunday, Chief Accounting Officer at Bottomline, to explore the evolving role of the finance function in today’s fast-paced environment. Patrick shares his experience leading a global finance team, offering a behind-the-scenes look at how finance is transforming from a tra…
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From Spreadsheets to Security: Tokenizing Business Payments
11:56
11:56
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11:56In this episode, we speak with Bottomline’s Mark Bish about how tokenization—beyond PCI DSS—can secure B2B payments, and the importance of not holding customer banking data in spreadsheets or on systems where it’s accessible by employees. Mark shares how replacing bank account data with anonymous tokens, reduces fraud risk, simplifies compliance, a…
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The Unfinished Journey of AP: Insights from Ardent Partners 2025
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16:00This episode features Andrew Bartolini of Ardent Partners discussing the 2025 State of ePayables report. While accounts payable (AP) has advanced over the past two decades, full automation is still uncommon. Key findings highlight the need for alignment between AP, procurement, and treasury, the underreported fraud risks, and AI\'s growing impact. …
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Breaking Down Silos Between Treasury & AP
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10:37In this episode, we talk with Kat Moy, Head of Education at the Accounts Payable Association (APA), about the ongoing disconnect between Accounts Payable (AP) and Treasury teams. They explore why these silos exist, the downsides of poor collaboration, and how strategic alignment can help improve cash flow, reduce costs, and manage risk. Kat shares …
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The Negative Consequence of Outdated Technology
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12:20In this Paymode episode, Bottomline\'s Tom Dolan explores the risks of outdated technology in accounts payable and receivable, highlighting the impact of legacy processes and systems. Turning to emerging and embracing innovations, Tom discusses the transformative impact of AI and data analytics in modernizing these functions to create efficiencies …
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It’s crunch time and the ISO 20022 deadline is only six months away. Our host chats with Bottomline’s payments expert, Frederic Viard, on this structured, machine-readable format and the global harmonization intention that sits behind it. All the big banks are ready for the deadline, but what does it mean for other financial institutions that aren’…
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Staying Ahead of Payment Fraud and Business Email Compromise
16:04
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16:04In the special edition of the Payments Podcast Paymode Series, Paul McMeekin chats with Katie Elliot about how companies can keep fraud at bay and protect their business payments, including mitigating against BEC and check fraud. She also shares tips on trends that businesses should prepare for from a fraud perspective.…
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Vanishing Silos: Modernizing Data and Cash Management
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24:00In this episode, we chat with ACT’s Naresh Aggarwal and Bottomline’s Leo Gil about cash management strategies to gain executive buy-in, conflicting KPIs, cash management concepts and a tailored approach, and the critical importance of flexibility and resilience for treasurers. We also dive into the potential of AI and technology pitfalls to avoid.…
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Fraud: The collusion between internal and external bad actors
19:44
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19:44On the back of recent payment fraud research, our host chats with Eliza Thompson of digital financial crime platform Themis, on how fraudsters exploit the interplay between insider access and external attack vectors with payment fraud. This issue is increasingly concerning, with over 45% of respondents identifying collusion as a primary threat. Eli…
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Accelerate Action: Progressive mindsets and inclusive behaviors
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19:35In this episode, we celebrate International Women\'s Day by acknowledging women\'s achievements and advocating for gender parity. Champions Julie Ashmore-Dann, Carrie White, and Zhenya Winter share their thoughts and experiences on positively accelerating action to support women\'s advancement.By Bottomline
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Embedding a B2B Payments Network into Digital Banking
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18:33ACH and same-day ACH payments are common in B2B, but the integration of digital banking with private B2B payment networks is a brand-new concept, giving businesses the chance to leverage advanced features from within one single, automated platform. Bottomline’s Jessica Cheney explores what incorporating a B2B payments network into digital banking m…
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Our host chats with Bottomline’s Chief Technology Officer, Eve Aretakis, on some of the major tech advancements impacting B2B payments in 2025. In this episode, we cover top tech priorities in business payments, the advantages and perils of AI, the benefits of integrating and embedding payment technologies to drive added value, and the ever-present…
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Top 5 Trends Shaping B2B Payments in 2025
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12:53As we approach 2025, it\'s an excellent time for finance leaders to take stock, reassess, and plan for the upcoming year. Finance teams of all sizes will strive to achieve more with fewer resources while adapting to external technology advancements, economic shifts, payment regulations, and fraud prevention measures. In this episode, we interview B…
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2025 Payment Trends: The Next Wave in Corporate Payments
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24:17As we look to 2025, Finance Teams–-from treasury to accounts payable (AP) and accounts receivable (AR)—look to take advantage of new payment innovations and automation, tightening fraud prevention measures and driving greater efficiencies from their business payments lifecycle. In this episode, we chat with two of Bottomline’s corporate payments ex…
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Episode 802: 2024 Recap With Jen Torney (Talent Solutions TAPFIN) and Brian Hoffmeyer (Beeline)
1:02:54
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1:02:54The Future of Work Exchange Podcast (sponsored by Worksuite) welcomes Talent Solutions TAPFIN's Jen Torney (Global Vice President) and Beeline's Brian Hoffmeyer (SVP of Market Strategies) for an annual holiday tradition: recapping the year that was for the world of talent and work and providing predictions for the year ahead. Jen, Brian, and podcas…
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AI: A Smart Way to Simplify Accounts Payable
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21:03In this episode, we explore how AI-powered invoice ingestion and coding for billing and payments can revolutionize accounts payable (AP) teams, particularly in the real estate industry, which deals with high volumes and complex transactions. Podcast guest David Stifter, CEO and Founder of PredictAP, emphasizes the significance of using artificial i…
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2025 Payment Trends: What’s Next for Banks?
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27:20In celebration of International Day of Banks, Bottomline’s banking experts, Jessica Cheney and Frederic Viard, share their insights on payment trends and predictions for 2025. Amid significant innovation and disruption in the payments landscape, banks are striving to stay current, competitive, and compliant. In this episode, our experts discuss key…
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Fighting a Fraught Financial Landscape (#FraudWeek)
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19:09International Fraud Awareness Week, a global initBy Bottomline
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5 Ways Automating AP Optimizes Working Capital
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16:42This episode dives into how accounts payable (AP)By Bottomline
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Were joined by Luke Sculthorp from The CharteredBy Bottomline
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Episode 801: Direct Sourcing Panel With Beeline, Opptly, Raise, and Talent Solutions TAPFIN
1:01:14
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1:01:14The Future of Work Exchange welcomes Rebecca Valladares (Head of Operations at Opptly), Brian Hoffmeyer (SVP of Market Strategies at Beeline), Tim Rhodes (Head of Sales at Raise), and Matthew McCartney Waggle (Managing Director, Solution Design at Talent Solutions TAPFIN) for a panel discussion on the state of direct sourcing, how AI will reshape h…
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Policy, Product and Process Changes Are Reshaping B2B Treasury
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20:50Technology improves the ability of treasurers toBy Bottomline
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Are You Missing Key Insider Fraud Warnings?
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19:05Often, employee financial crime gets discovered pBy Bottomline
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Insider Fraud: Who’s Playing Hide and Seek with Your Money?
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12:25Despite advances in threat detection, uncovering insider fraud threats continues to be a challenge for banks and businesses. Undetected, insider threats often result in financial, reputational, and operational damage. In this episode, Nick Griffin discusses the tough task behind identifying and addressing malicious individuals within organizations.…
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In this episode, we interview Darrell Riekena from Bottomline about the transformation of the Chief Information Officer (CIO) role. We discuss how it has evolved to encompass a mix of C-Suite responsibilities, focusing on data and systems. Topics include the timeline for digital transformation 2.0, the impact of the Artificial Intelligence (AI) buz…
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Evolving Trends in Payments, Policy, and Regulation
16:10
16:10
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16:10In this episode, we chat with Jodie Kelley, CEO of Electronic Transactions Association (ETA). As the leading advocate for business payments in the US and Canada, ETA is heavily involved in lobbying for and educating on payments legislation and policy frameworks, fraud prevention measures, and shaping the future of payments. Sharing her insights, Jo…
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It’s been said that real-time payments have spurred financial institutions to modernize their operations to keep up with where their customers and their customers’ customers have already gotten to. In this podcast, we talk to Jessica Cheney to get her take on adoption rates in the US market and the interoperability between the Clearing House’s RTP …
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European Banks - Ahead or Behind the Instant Payments Game?
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21:50Since our last update on instant payments, FedNow’s Instant Payments has become readily available in the US market, India and China are showing a strong upswing, and the EU’s Instant Payments Regulation mandates that any euro payments across EU member states be completed within seconds, 24/7. We chatted with Lipis Advisor’s founder, Leo Lipis, to g…
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In this episode, we speak with highly regarded accounts payable (AP) speaker, trainer, and consultant Debra R Richardson about avoiding fraud, potential fines, and bad vendor data in the AP vendor space. Given her extensive experience and interaction with AP professionals, Debra shares the loopholes she sees, precautions to take, and valuable advic…
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Operational Resilience Rules for Organizations: What You Need to Know
20:33
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20:33To ensure financial stability in the UK, banks and other financial service firms operating in the UK must be ready to handle unexpected disruptions to their services. Our guest, Richard Ransom, discusses the UK’s new legislation (SS1/21) and the responsibility firms have to mitigate any risk, minimize impact, and continue providing essential servic…
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Episode 716: A Conversation With Vinda Souza and Tommy Semereaux of RefAssured
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44:34
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44:34The Future of Work Exchange Podcast welcomes RefAssured’s Chief Marketing Officer, Vinda Souza, and Chief Product Officer, Tommy Semereaux, for a spirited discussion on the Future of Work, the state of the HR tech industry, the criticality of credentialing and references, and the future of skills-based hiring. This week’s edition of the podcast is …
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Business Banking Platforms: Are They Fit for Purpose?
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12:42Banks will forever consider the diverse needs of their retail and commercial customers. But does that always extend to the digital banking platform they offer? While the functional complexities of a more extensive corporate solution may deem it unsuitable for small business usage, the deficiencies of a consumer offering for a business may not deliv…
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ISO 20022: Reckoning with change in the global payments system
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37:33While ISO 20022 is not new, it will soon become the de facto standard for sending financial messages between financial institutions and businesses. The drive and industry development behind upgrading payment infrastructures, instant payments and cross-border payment capabilities make adopting ISO20022 paramount in its importance and urgency. Only w…
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Soft Skills for Treasury with The Finance Collective
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15:24
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15:24Our guest in this episode is Ernie Humphrey, the chief evangelist of The Finance Collective, who has over 20 years of experience in treasury leadership. Ernie will discuss the importance of soft skills in treasury, such as listening, building relationships, and communication, and how improving them can lead to better productivity.…
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VSE manages business payments complexity with automation
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12:35VSE Corporation is a complex business with operations in multiple segments, including Aviation, Fleet, Energetics and Federal & Defense. Managing payments and cash visibility for such a diverse business can be a real challenge. Shaun Eaves, the assistant treasurer at VSE, is highly skilled in analyzing financial data, applying key accounting concep…
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Uplifting diversity in the workplace (International Women’s Day ‘24)
42:23
42:23
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42:23We use the opportunity of International Women’s Day to speak with three of Bottomline’s executive leadership team – Eve Aretakis, Mandy Miller, and Monica Kozak – about their career journeys, leadership lessons, expertise in their current roles and their advice and guidance for young women aspiring to leadership roles in fintech or tech industries.…
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Tracking the changing role of the corporate treasurer
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33:24The spotlight is on the treasury department. In this episode, we speak with Guillaume Jouvencel from Corporate Treasury 101 on the significance of the treasurer's role and how that's becoming far more strategic. We consider the challenges and advantages of technology changes, obstacles to overcome, and three key areas of focus for treasury teams go…
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IOFM evangelist sees growth spring from AP automation
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26:16While 84% of typical accounts payable (AP) days are bogged down in administrative, manual, repetitive tasks, Mark Brousseau of Brousseau & Associates and representing IOFM, shares how the role of AP and AR leaders is undergoing significant transformation. Beyond driving efficiency and lowering costs with fully automated end-to-end AP and AR process…
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Episode 715: A Conversation With Christy Forest, CEO and Executive Director at LiveHire
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43:17
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43:17The Future of Work Exchange Podcast welcomes Christy Forest, CEO and Executive Director at LiveHire, to discuss the current state of direct sourcing, the future of this high-impact strategy, the reality of total talent management, and much more. This week's podcast, sponsored by Worksuite, also highlights the importance of "balance" between human-c…
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SPI brings construction industry into the digital age
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21:45The construction industry is a sector that has its hands full of paying suppliers, vendors, sub-contractors, and employees, all mixed in with complex and sensitive project timelines. SPI, a leader in the insulation and architectural space, has reinvented its accounts payable (AP) processes to match its considerable growth. And our guests, Karen Sin…
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2024 Payment Trends: User experience gets a good look into the year ahead
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23:00We chat with Kellie White, Head of User Experience at Bottomline, about the UX trends we’ll likely see in ’24 from a payment perspective. She covers why UX should matter to a CFO or bank, how AI will continue to intersect with user experience, the development of mobile interfaces in payments, why designing inclusive and accessible experiences will …
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Episode 714: A Conversation With Jen Torney (Talent Solutions TAPFIN) and Brian Hoffmeyer (Beeline)
59:46
59:46
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59:46The Future of Work Exchange ends 2023 with a fun conversation featuring Talent Solution TAPFIN's Global Vice President of Client Experience and Partnerships, Jen Torney, and Beeline's SVP of Market Strategies, Brian Hoffmeyer. We chat about the major trends that shaped 2023 and look ahead to which strategies, concepts, ideas, and technology will im…
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2024 Payment Trends: Corporate payments automation takes centre stage for 2024
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19:20In this episode, with Bottomline’s Jeff Feuerstein and Colin Swain, we talk about the urgency of B2B payment automation in 2024 and unpack Juniper’s analyst statement: “Businesses can no longer solely rely on legacy B2B payment methods and need to adapt to an ever-changing landscape very quickly, integrating newer technologies to reduce complexitie…
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In this episode, we get to speak to one of the industry’s most influential people in fintech and the financial markets, Mr. Chris Skinner. Voted a foremost fintech observer by the Telegraph, and one of the most influential people in financial technology by the Wall Street Journal and Thompson Reuters, his opinion counts when it comes to what’s next…
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2024 Payment Trends for financial institutions
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27:27Cross-border transactions and financial messaging involve exchanging information, instructions, and notifications between banks and their customers. In the coming year, this area of payments will undergo significant changes. Adapting to these changes will be crucial for financial institutions looking to compete globally. Bottomline's Frederic Viard…
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Episode 713: A Conversation With Matt Ryan, VP of Enterprise Solutions at Upwork
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35:00The Future of Work Exchange welcomes Matt Ryan, VP of Enterprise Solutions at Upwork, to discuss the company's new partnerships, the future of digital staffing, the state of workforce solutions, and much more. Matt and host Christopher J. Dwyer also chat about the implications of artificial intelligence (AI) on talent engagement and talent acquisit…
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2024 Payment Trends: Insider threats dominate financial crime landscape
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25:59Despite wishing it wasn’t so, reports across the globe show insider, occupational, or employee fraud is very prevalent and, against a tough economic climate, becoming more of a challenge. We chat with Ruud Grotens on what we’re likely to see in the year ahead as financial institutions and businesses tackle insider risk in real-time.…
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2024 Payment Trends in North American banking
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14:03For banks, it’s likely to be a year of rising interest rates, making customers pickier about where they put their money, one where technology modernization continues to drive forward. Bottomline’s CRO for Digital Banking, Kevin Pettet, dives into the details behind these statements.By Bottomline
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ACFE brings occupational fraud out of the shadows
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35:50Joining the global effort to promote International Fraud Awareness Week, we’re joined by two industry experts from the Association of Certified Fraud Examiners: President, John Gill, and Andi McNeal, Vice President of Education. In this discussion we get a sense of the bad actors that have brought occupational fraud to the forefront and look at the…
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